The Role

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Preferred Qualifications

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

#LI-Remote

The Role:

As a Sr. Sales Engineer, you’ll partner closely with our LATAM region account teams to support enterprise customers and prospects in addressing their most pressing cybersecurity challenges. In this role, you’ll lead complex pilot engagements and guide the transition to successful onboarding of tailored solutions—ensuring strong outcomes and long-term customer success. The position requires a blend of cybersecurity expertise, technical engineering skills, analytical thinking, and strategic business acumen.

What You'll Do:

• Be a content creator, not just a consumer—drive the creation of new ideas, presentations, and technical approaches
• Engage directly with prospective clients to understand requirements, field technical questions, and deliver compelling product demos
• Plan and execute product proof of value (POV) engagements
• Develop and deliver sample use cases and analytical demo scenarios
• Document and maintain the technical sales process, ensuring clarity and consistency across the team
• Triage and resolve key analytical, technical, and operational challenges
• Drive user adoption across diverse use cases and customer environments
• Lead interactive, technical workshops to showcase product value

What You'll Bring:

• Ability to lead both technical and sales calls independently within 45–60 days
• Minimum 5 years' experience as a Sales Engineer or Intelligence Analyst/Officer
• Proven track record of success in a pre-sales role at a cybersecurity or threat intelligence organization
• Deep expertise in cybersecurity or threat intelligence, with hands-on or operational experience in at least one of the following areas:
• SOC/SIEM
• Vulnerability Management
• Incident Response / Red Team
• Threat Hunting / Threat Research
• OSINT or All-Source Intelligence
• Cyber Threat Intelligence (CTI)
• Strong communication and collaboration skills across technical and executive audiences
• Willingness to travel up to 30% (non-pandemic conditions)
• Relevant certifications (e.g., CISSP, Security+, CISM) preferred but not required

#LI-Remote

Technical Project Manager (Future Opportunities)

At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.

In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.

Key Responsibilities

Project Planning & Execution

• Develop detailed project plans, timelines, and milestones.

• Coordinate communication, documentation, and task management across teams.

• Ensure backlog, tickets, and release plans remain current and actionable.

Risk & Dependency Management

• Identify, track, and mitigate risks, dependencies, and blockers.

• Develop contingency plans and escalate critical issues early.

• Provide risk assessments and trade-off scenarios to guide leadership decisions.

Stakeholder Communication

• Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.

• Deliver reports, dashboards, and updates tailored to technical and business audiences.

Financial Management

• Track and report project financials, including revenue, costs, and margins.

• Support invoicing accuracy and ensure alignment with delivery milestones.

• Monitor financial health of projects and recommend corrective actions where needed.

Change & Resource Management

• Manage scope changes while protecting core project goals.

• Balance competing priorities and allocate resources effectively in a fast-paced environment.

Qualifications

• Proven experience managing cross-functional technical projects from initiation to delivery.

• Strong understanding of Agile, Scrum, or Kanban lifecycles.

• Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).

• Strong financial acumen with ability to track margins, revenue, and project costs.

• Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.

• English level: B2+ minimum.

Why Connect with Us?

As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.

Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.

Resume must be submitted in English.

By applying you are confirming you speak Portuguese. 

As a Contract Manager, UpMarket for our 1:Few (High Touch)  Customer base at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

In this role, you’ll get to:

• Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
• Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
• Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
• Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.
• Get a mini-MBA! You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives

We are looking for people who:

• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have growth driven negotiation skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion
• Speak business level of Portuguese. 

Nice-to-Haves:

• Experience with customer service and contract management
• Negotiation or sales experience
• Prior account management and/or customer retention experience
• Inbound Marketing & Sales knowledge

Resume must be submitted in English. 

If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. The outcome is increased value, satisfaction, and renewal of the customer. 

Our Customer Success Managers possess an unrivaled sense of autonomy, ownership, and dedication to helping each customer realize their value with HubSpot. Customer Success Managers have the opportunity to grow their careers through a focus on skill development and a performance-based role progression path. 

In this role, you’ll get to: 

• Be the trusted advisor and advocate for 150-200 customers 
• Engage customers actively with regular strategy calls to derive maximum value from their investment in HubSpot while identifying new usage opportunities 
• Collaborate with other HubSpot teams to ensure adoption and successful renewal 
• Determine customer goals and collaborate on customized inbound strategic plans while driving customer accountability. 
• Monitor customer health and build associated risk mitigation plans 
• Resolve customer inquiries by aligning customers with the right resources.

We are looking for people who: 

• Are passionate about customer success and experience 
• Can build and nurture relationships with multiple stakeholders at your customers to solidify our partnership and commitment to the customer 
• Solve problems with curiosity and creativity 
• Embrace challenges and change 
• Commit to getting better every day 
• Invest in relationships with customers and colleagues 
• Contribute to a positive team environment of equality and inclusion
• Thrive in a fast-paced, dynamic environment and demonstrate grit, resilience, and a bias toward action
• Are highly motivated to achieve and exceed goals and KPIs, with a strong sense of ownership and accountability
• Embrace AI internally and with customers, championing the adoption and effective use of our AI tools to drive value and innovation
• Must have a business level proficiency in English.

Are you passionate about web design and eager to embark on a fulfilling career in the field? If you've dabbled in website creation using platforms like Wix, Squarespace, or WordPress, have a background in customer service, are a problem solver and have a knack for creating engaging content, then Cloudbeds is looking for you!

This entry-level position offers a unique chance to provide customer support to our existing website customers while actively contributing to the new customer setup and onboarding process under the guidance of our seasoned Website Design team.

Location: Remote

Working shifts: 8 AM to 5 PM PST / 4 PM to 1 AM UTC 

What You Will Do:

• Managing the support tickets through our ticketing system from live customers with published websites while maintaining the required SLA 
• Managing all records and upkeep all task management systems related to websites services
• Working with and communicate directly and effectively with our different customer profiles through video calls, emails, and voice call
• Resolving and handling customer complaints, and ability to handle deadline-driven pressure
• Taking customer scoping, content collection, and revision calls then coordinating the customer requirements with website designers 
• Gathering property details and website requirements then organizing the information for the website designer’s reference
• Proactively communicating with customers and providing timely updates on the project progress
• Managing multiple account timelines, completing of requirements, and communicating priorities with the website designers to meet deadlines agreed with the customer 
• Overseeing the timely completion of website builds and ensuring that the quality of the website meets the customer requirements 
• Assisting the customer in acquiring domain names, updating domain settings, and publishing websites 
• Assisting website designers in onboarding customers: Editing the published websites based on the requirements of the customers using our in-house website builder 
• Investigating website errors, cases, or supporting, researching, and suggesting website support process improvement 
• Using a consultative approach in maintaining our high quality, professional, hospitality websites and communicating with all customers 
• Handling the creation of landing pages or single-page websites 
• Managing internal escalations and coordinating with internal teams to give website onboarding updates or resolve customer concerns 
• Using tools (AI) to create visual elements or content that are in line with our customers’ branding 
• Proofread content and correct errors 
• Staying up to date with website trends and website development techniques that are most effective in engaging consumers

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Highly responsive to internal and customer inquiries with a goal to complete tasks related to concerns raised 
• Effective execution of several website updates with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• Experience with Website Design Builder or a platform like Wix, Squarespace, GoDaddy, or Duda preferred
• Experience with Adobe Photoshop or Canva preferred
• Experience with using AI for text content creation 
• Fluent English
• Fluent Spanish
• Excellent customer service - Passionate about meeting customers from all over the world and happy to provide them with genuine customer service (customer service experience required) 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection
  

#LI-LT1

Together, we're on a mission to power every property in the world, and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Website Onboarding Specialist.

We’re looking for a Website Designer to join our Website Services Team, who wants to disrupt the travel industry and loves to travel as much as we do. As a Website Onboarding Specialist, you will make our company motto of “more reservations, happier guests” a reality by providing outstanding customer account management and creating great websites that our customers from around the world will be proud of. 

Location: Remote

Working shifts: 3 PM to 12 AM UTC (8 am to 5 pm California Time) 

What You Will Do:

• Conceptualize, use a consultative approach in creating high-quality, professional, hospitality websites for our customers through our in-house website builder 
• Manage the website onboarding projects and service delivery timelines of multiple accounts 
• Manage all records and upkeep all task management systems related to website service delivery 
• Directly work with and effectively communicate with our different customer profiles through video calls, emails, and voice call 
• Collaborate with a team of website designers to deliver websites on time 
• Assist with website service scoping or questions from potential customers 
• Investigate website errors or support, research, and suggest website service improvements 
• Manage internal escalations and coordinate with internal teams to give website onboarding updates or resolve customer concerns 
• Onboard customers effectively and publish quality websites efficiently by following internal standard procedures and collaborating with a team of website designers 
• Use graphic design tools to create visual elements that are in line with our customers’ branding 
• Resourceful and can research and develop content to build websites quickly 
• Passionate about meeting customers from all over the world and happy to provide them with genuine customer service
• Problem solver, resolves and handles customer complaints 
• Up to date with website trends and website development techniques that are most effective in engaging consumers
• Able to handle multiple deadline-driven pressures
• Involved in developing website service improvement processes and projects 

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Effective execution and management of several website projects with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• 1+ years of Website Design and Development experience preferred
• 1+ HTML and CSS experience preferred
• Experience with Adobe Photoshop and Canva preferred
• Experience with (CMS) such as WordPress, Drupal, or Duda preferred
• Fluent English
• Background in customer service or professional services onboarding 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection

#LI-LT1

As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams.

Our SRE Team:

We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo.

What You Bring to the Team:

• Design and implement a reliable and scalable AWS architecture to meet the needs of the organization.
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components.
• Support the CICD process with ArgoCD and GitOps.
• Automate the platform deployments with Terraform infrastructure-as-code.
• Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch.
• Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services.
• Optimize system performance and troubleshoot issues as they arise.
• Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. 
• Collaborate with security teams to implement and maintain security best practices.
• Infrastructure support rotation providing guidance to other engineering teams.

What Sets You Up for Success:

• 5+ years of experience as a DevOps or SRE working within the AWS ecosystem.
• 5+ years of experience with Kubernetes (EKS) and Helm charts.
• Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions.
• Experience with infrastructure-as-code methodologies with Terraform.
• Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch.
• Experience with Incident Management, full-stack troubleshooting, performance analysis and root cause analysis (RCA).
• Experience with Web application systems such as Nginx, Ingress controllers, load balancing and Content Delivery Networks. 
• Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached and SQS)
• Good networking skills with VPC, Security Groups and Network ACLs.
• Ability to work remotely and manage your own time in a global team.
• Good written and verbal communication in English.
• Bachelor’s degree in Computer Science or equivalent experience.

Bonus Skills to Stand Out:

• Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL).
• Experience working in a PCI-compliant environment.
• Experience working with Kong API Gateway.

#LI-REMOTE #LI-IK1

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with challenging client requests or issue escalations as needed
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Responsibilities

• Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
• Strong communication and interpersonal skills
• Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
• Empathetic understanding of client needs and the ability to address them effectively
• Ability to address challenges and proactively offer solutions.

If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: This position is remote within Colombia

The role

We are looking for a Quality Assurance Analyst to join a fully billable, client-facing engagement in the healthcare space. This role sits at the intersection of two disciplines that require real precision: the regulatory sensitivity of health systems and the content complexity of the Adobe suite. You will be embedded in a delivery team alongside creative, UX, product, and BA colleagues, working day to day to ensure that what we ship is what we promised.

This is not a role where QA is bolted on at the end. You will be involved early, building test plans while design is still in motion, flagging risks before they become defects, and partnering with the team to make quality a shared responsibility from kickoff to launch. You will handle both manual and automated testing, shifting between them based on what the work demands. 

What you’ll do

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. 

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

What you'll do

We're looking for a Key Account Manager to strengthen our presence in Bogotá by owning the full customer lifecycle for strategic clients. You’ll represent Clara at the frontlines of client relationships—building trust with decision-makers, driving adoption, and identifying growth opportunities. Your work will be central to positioning Clara as the #1 spend management solution for enterprise customers in Colombia.

In this role, you will:

• Develop and maintain long-term relationships with B2B clients, acting as a trusted partner for financial decision-making.

• Lead onboarding for new clients and continuously engage existing ones to maximize retention and satisfaction.

• Manage a dynamic portfolio of accounts, conducting sell-in, sell-out, and performance analyses to uncover opportunities.

• Execute tailored sales and marketing plans with partners to grow usage and expand accounts.

• Forecast commercial performance and track key account health, always looking ahead to mitigate risks and seize new wins.

• Engage in strategic conversations with CFOs and finance teams by leveraging insights on budgeting, spend control, and ERP system integrations.

• Balance FARMER and HUNTER skills—ensuring long-term value for existing clients while prospecting and closing new opportunities in the region.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of proven experience in Key Account Management or Customer Success within a B2B model

• Experience onboarding and growing relationships with enterprise clients

• Strong analytical mindset and comfort with sales forecasting, pipeline management, and portfolio analysis

• Professional proficiency in English and full fluency in Spanish

• Structured thinker who thrives in dynamic environments and focuses on outcomes

• Based in Bogota, with knowledge of the local business landscape

Nice to haves

• Background in Financial Services, Banking, or Insurance

• Experience with ERP connections, budgeting, or financial modeling

• Track record of building relationships with C-level stakeholders

• Interest in using AI tools to enhance commercial strategy or client service

• Basic proficiency in Portuguese or interest in learning

La vacante actual es para un puesto en el equipo de Colombia, pero estamos en un modelo de trabajo desde casa (Free Office). #LI-Remote

Quienes somos

Lo que harás

Con el apoyo de un equipo de consultores senior, un manager y partner, tendrás la oportunidad de llevar a cabo diversos proyectos de forma independiente y en colaboración con los equipos de expertos de Artefact: Estrategia, Activación, Análisis, Datos, Creación.

Desde tu casa, en nuestra oficina o donde esté el cliente, el consultor es un auténtico gestor de proyectos. La diversidad de las misiones te permitirá estar lo más cerca posible de los problemas de los clientes, adquirir un conocimiento real de los datos y desarrollar rápidamente tus habilidades.

Tus misiones incluirán:

• definir las necesidades de los clientes mediante la realización de entrevistas con los equipos del cliente y nuestros múltiples socios tecnológicos,
• ayudar a construir, formular y presentar recomendaciones estratégicas de datos para el cliente,
• organizar y llevar a cabo talleres y capacitaciones para garantizar el éxito de los proyectos,
• desarrollar y presentar recomendaciones de datos a los clientes,
• imaginar y presentar nuevas propuestas de soporte para convencer a nuestros futuros clientes,
• participar en capacitaciones para adquirir los conocimientos técnicos necesarios para tu misión de asesor y mantenerse al día de las últimas innovaciones tecnológicas del mercado,
• y finalmente participar en la redacción de contenidos sobre temas transversales (por ejemplo, publicación de trabajos de investigación, redacción de artículos o casos de negocio).

Qué estamos buscando

Graduado de una carrera en negocios, ingeniería(s) o economía (deseable), las cualidades más importantes a nuestros ojos son la curiosidad intelectual, la autonomía y el dinamismo.

Evidentemente se valorarán unos primeros conocimientos de marketing digital (dentro de una start-up, agencia, etc.) o de consultoría (Estrategia, Gestión, SI).

Por qué deberías unirte a nosotros

• Artefact América Latina (Colombia) es el lugar para estar: crecimiento constante y muchas oportunidades, como una carrera profesional acelerada
• Evolución: cada día ofrece nuevos desafíos y nuevas oportunidades para aprender
• Cultura: La empatía y la colaboración están en nuestro ADN.
• Emprendimiento: crearás y te unirás a un equipo de emprendedores motivados.

¡Ven y únete a nosotros!

Location: This position is remote within Colombia

Senior Team Designer (Resource Management)

About Team Design
Huge is a global collective of designers, strategists & technologists, and we’re constantly trying to figure out how to organize, allocate, and direct that collective. That’s where Team Design comes in. This team of individuals works hard to make sure each project is staffed with the right amount of the right people, in order to drive the best possible work. Each employee and each project is unique, and Team Design treat them as such.

Job description
Huge is looking for a Senior Team Designer to join our Team. In this role, you’ll be responsible for contributing to team design and resource management, charged with maximizing Huge’s utilization across the network, and enabling our employees to do the best work of their careers at Huge.  As a member of global Team Design, this role will collaborate with our Global Leadership, craft and portfolio leads, and Project Managers across Huge’s global footprint to manage and report on staff utilization, and match talent to work. This person will be responsible for predicting and preparing for talent shortages and overages through Huge’s network. This person will also partner closely with Huge Recruiters, HR and Finance teams and the Client Services or Program Management leads to ensure we are accurately forecasting new hires against revenue, tracking utilization/trending, and managing global resource needs. 

What you’ll be doing

• Work with Craft leadership, Managing Directors, Department Heads and client teams to staff projects with appropriate resources promptly and accurately.
• Accurately forecast future needs and capacity.
• Understand capabilities, skill sets, and interests of employees and factor them into staffing decisions.
• Provide bi-weekly analysis on the utilization of every office and the global network.
• Facilitate communication to ensure that employees are staffed to projects efficiently.
• Maintain and provide information about current projects and potential future projects.
• Maintain and provide availability information for all employees.
• Solicit feedback on the staffing process and adjust as necessary.
• Lead team design meetings and initiatives
• Clearly communicate policies and procedures as they relate to resource management and timesheet/project reporting.
• Understand the components of client profitability and support improvement to profitability through effective and efficient staffing.
• Provide recommendations to the leadership team for the structure, levels, and staffing mix for each department to ensure billability and revenue goals are met.

What we'd like to see

• Bachelor’s Degree plus 4+ years in a resource management and operations role in a creative agency environment.
• Solid understanding of agency business and how project teams work.
• Champion for DE&I, and experience in staffing diverse teams.
• Adept negotiator, natural collaborator, consummate diplomat.
• Ability to foster and maintain strong, collaborative working relationships with internal stakeholders and staff.
• Excellent verbal, interpersonal, and written communication skills.
• Strong follow-up skills and attention to details in an almost annoying capacity.
• Proven ability to work independently and in a team-oriented, matrixed environment.
• Organized and able to handle multiple tasks in a fast-paced environment.
• Demonstrated task and relationship management skills.
• Results-oriented and an ability to manage multiple tasks simultaneously.
• Ability to handle sensitive and confidential information.
• Excellent people manager, open to direction.
• Collaborative work style and commitment to get the job done.

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. 

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. 

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

We are actively seeking a Senior Technical Program Manager to focus on driving and delivering multiple complex programs simultaneously across the Five9 organization. In this exciting role, you will have the opportunity to work across the company and evangelize how our tech teams are building and architecting our newest innovations to support Five9's latest product offerings.

This role is a mix of strategic and tactical, where, using your extensive technical and leadership expertise.  You will own the program, anticipate, and mitigate risks whilst balancing business needs against technical constraints.  You will be required to build strong relationship between the Product Engineering applications/services, Product Management, as well as various Business Operations, Finance, and Executives alike.  Strong communication skills are a must.  Your responsibilities will include establishing commitments from dependencies, ensure high quality deliveries, and increase the productivity and velocity of the team to implement strategy and execution.  

Key Responsibilities:

• Build the technological knowledge necessary to assess readiness through communications, reviews, and retrospectives that enable other teams to effectively prepare for seamless delivery of capacity.
• Manage a portfolio of cross-functional initiatives, surfacing dependencies, mitigating risks, and ensuring outcomes align with company OKRs.
• Drive program execution and measurable performance. Establish governance frameworks over prioritization decisions to ensure alignment with key performance indicators and business outcomes.
• Act as an influential member of a highly integrated team composed of both technical and non-technical members.
• Work within a diverse team environment to build and execute work plans and schedules as applicable for program success.
• Plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders.
• Partner with stakeholders to define requirements, align priorities, and drive delivery across engineering, product, architecture, finance, and operations.
• Provide clear, concise program and portfolio reporting to leadership, enabling data-driven decision-making.
• Champion continuous improvement initiatives to scale agility, visibility, and velocity across programs.
• Mentor and coach other TPMs and cross-functional partners, raising the bar for delivery excellence, stakeholder engagement, and execution discipline.

Requirements:

• 7+ years of Technical Program Management experience in a related industry.
• A bachelor’s degree in engineering, Computer Science or equivalent.
• Exceptional written and verbal communication.
• A proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on initiatives.
• Thorough understanding of software development lifecycle from conception to delivery.
• Experience working with cloud-based technologies (AWS/GCP preferred).
• Experience managing programs across cross functional teams, building processes, and coordinating release schedules.
• PMP, Prince2, CSM, or equivalent.

Data Systems Manager

Acumen is looking for a Data Systems Manager with a minimum of 8 years of relevant experience to build and strengthen our data systems,  reporting, and enabling our teams to make data-driven decisions. The role combines technical leadership with team enablement — overseeing architecture, integrations, data governance, and reporting. It also includes building and training a globally distributed data operations team to foster long-term adoption and data excellence. This role is based anywhere in Colombia, with some travel to our office in Bogotá as required. 

Anywhere in Colombia 

JD in Spanish here. Please send the application in English.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. Through our investment adviser Acumen Capital Partners, we are responsible for $166 million in assets under management via our returnable pooled investment funds, which have impacted 238 million lives and offset 48 million metric tons of CO2. To learn more visit acumen.org.

About Acumen Academy

Acumen Academy supports a new generation of social innovators and leaders with the character and competence to solve problems of poverty and build a world based on dignity. With over 2000 Foundry members, 1.3M course sign-ups, and 71 Million lives impacted, the Acumen Academy community represents a new generation of social innovators and leaders committed to solving problems of poverty. 

About the role

This Data & Systems Manager role is more than a technical position—it is an opportunity to contribute directly to meaningful, systemic change. By strengthening our data systems and building the capacity of colleagues across our global teams , you will help ensure that our offerings are effective, accountable, and responsive to the people and communities we serve. This role will not focus on data systems like finance, HR, grant management etc. It is specific to impact and operational data. 

This role reports to the Associate Director for Acumen Academy and works closely with the Associate Director of Impact and colleagues across multiple regions and time zones. The position is remote-first, with occasional in-person visits to the Bogotá office for collaboration, planning, or key moments of connection. We operate in a hybrid and flexible work environment, where success is measured by outcomes rather than fixed hours, and where trust, autonomy, and clear communication are core to how we work together globally.

You will lead the evolution of our data and reporting ecosystem (Salesforce, Form Assembly, SM Apply, Airtable etc.) while empowering a distributed, global team to confidently use data in their daily work. This role blends technical leadership, project management, internal stakeholder engagement, and people development, and offers the chance to see how your work supports real-world impact at scale.

If you are motivated by purpose, collaboration, and using technology to advance social good, this role offers a meaningful way to align your skills with a mission to change lives.

What You’ll Do 

Systems Architecture & Implementation

• Lead and implement the design and evolution of our global data management architecture, ensuring alignment with operational and impact reporting needs
• Own the redesign or creation of Salesforce objects and system architecture for current and future datasets
• Collaborate with relevant stakeholders and team members to deliver high-quality solutions
• Project-manage data migrations and integrations from legacy systems
• Ensure smooth integrations between Salesforce and connected platforms (LMS, events, marketing, etc.)
• Establish clear governance for system access, permissions, and security
• Design bilingual (English/Spanish) user experiences, documentation, and training materials
• Oversee low-level data system support requests while enabling teams to handle these independently over time
• Continuously identify and implement system improvements

Data Quality, Reporting & Governance

• Establish and maintain data governance frameworks and quality assurance processes in partnership with Legal and Compliance
• Champion best practices in data stewardship, security, and ethical data use
• Build dashboards and routine reports using Salesforce and Airtable
• Enable teams to conduct their own data analysis and visualization
• Set and oversee regular data cleaning and validation schedules
• Produce or enable access to weekly, monthly, quarterly, and annual reports
• Partner with the Development, Partnership, Impact team to provide impact data for Academy TOC, and partner reporting.

Team Enablement & Capacity Building

• Build, mentor, and support a distributed data operations team across regions
• Design and lead onboarding for new staff and re-orientation for existing teams
• Deliver bilingual training to strengthen data confidence and skills across the organization
• Develop regional capacity for data entry, cleaning, and analysis
• Identify staffing needs and resource gaps within the data function
• Contribute to realistic budgeting and planning for data and systems work

What We’re Looking For

Required Experience

• Minimum 8 years of experience designing, implementing, or managing data systems or data architecture
• Strong hands-on experience with Salesforce or a similar CRM (administrator level required; development experience is a plus)
• Experience managing data or systems transformation projects
• Experience integrating multiple platforms and workflows
• Data analysis and visualization experience
• Familiarity with tools such as Airtable, Power BI, Zapier, Looker Studio, or HubSpot
• Fluency in English and Spanish
• Permanent work authorization in Colombia.  This role is located anywhere in Colombia.

Nice to Have (Not Required)

• Experience in Impact Measurement, MEL, ESG, or social impact organizations
• Experience working in INGOs, nonprofits, or mission-driven organizations
• Interest in how AI can improve internal processes
• Degree in a quantitative or technical field
• Familiarity with GDPR law and compliance 

 Skills and Qualifications

• Strong systems thinking with attention to both technical detail and human usability
• Collaborative, empathetic leadership style
• Comfortable training and enabling non-technical users
• Ability to build and grow teams over time
• Confident working independently across time zones and regions while engaging diverse stakeholders
• Solutions-oriented and adaptable in a fast-paced environment
• Values-driven and aligned with Acumen’s mission and principles

We strongly encourage women and candidates from underrepresented backgrounds to apply, even if you don’t meet every qualification listed.

Deadline

Candidates are encouraged to apply early, as applications will be reviewed and candidates interviewed on a rolling basis, and the role might be filled before the deadline.
 

#L1- ACU1

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

Ubicación: Colombia

*Este rol será contratado por Masiv Colombia*

Buscamos un Technical Account Manager responsable de garantizar el entendimiento de las necesidades técnicas de nuestros clientes, a través de un levantamiento efectivo de requerimientos y un acompañamiento consultivo de alto nivel. Este rol es clave para asegurar la satisfacción del cliente y agregar valor durante todo el ciclo de implementación y operación.

Requerimientos:

• Profesional en Ingeniería de Sistemas, Electrónica, Industrial o carreras afines (o experiencia equivalente).
• Experiencia en levantamiento y análisis de requerimientos técnicos.
• Conocimiento en integración de APIs.
• Manejo de herramientas de gestión de proyectos (ej. Jira).
• Excel intermedio a avanzado.
• Capacidad para gestionar múltiples proyectos simultáneamente.
• Habilidad para comunicar conceptos técnicos y funcionales a distintos stakeholders.

Responsabilidades:

• Levantar, analizar y documentar requerimientos técnicos e historias de usuario.
• Actuar como puente entre clientes y equipos internos (producto, desarrollo, operaciones).
• Acompañar técnicamente a los clientes durante integraciones e implementaciones.
• Gestionar múltiples proyectos asegurando tiempos, calidad y alcance.
• Identificar oportunidades de mejora y optimización en las soluciones implementadas.
• Garantizar una experiencia positiva del cliente a través de asesoría técnica continua.

Buscamos personas con ganas de aprender, aportar ideas y trabajar en equipo para seguir fortaleciendo nuestros canales.

Si te interesa o conoces a alguien que pueda encajar con este perfil, ¡postúlate o compártelo! 💙

Robots & Pencils is seeking an experienced, outcome-oriented IT Manager to lead and evolve our internal technology environment across a distributed, international team. 

You will own the lifecycle, performance, and reliability of internal systems supporting team members across four countries, with offices in Cleveland, Calgary, Lviv (Ukraine), and Bogota 

You will implement scalable systems, standardize core processes, and strengthen internal technology foundations so our teams can move faster, collaborate better, and focus on meaningful client outcomes. 

Key Responsibilities 

Application Lifecycle & Systems Ownership 

• Own application lifecycle management end-to-end, including evaluation, acquisition, rollout, support, maintenance, optimization, and retirement 

• Rationalize underused or redundant tools to reduce platform sprawl 

• Lead critical systems implementations, including HRIS and PSA platforms 

• Build structured implementation plans with clear milestones, adoption targets, and risk mitigation strategies 

• Ensure internal systems scale with company growth across offices and time zones 

Process Standardization & Operational Excellence 

• Standardize onboarding and offboarding processes across countries and offices 

• Improve helpdesk and service workflows for speed, clarity, and accountability 

• Create repeatable, documented processes that balance consistency with flexibility 

• Strengthen internal operational visibility without introducing unnecessary bureaucracy 

• Continuously refine systems based on usage patterns and team feedback 

Vendor, Inventory & Cost Management 

• Own vendor relationships and service-level agreements 

• Manage hardware and software procurement, inventory tracking, and cost allocation 

• Strengthen oversight of SaaS subscriptions and AI-related spend 

• Optimize licensing and subscription usage for efficiency and scalability 

• Ensure vendor performance meets reliability and support expectations 

Security & Compliance 

• Support security awareness training and internal risk assessments 

• Contribute to annual SOC 2 compliance certification efforts 

• Strengthen documentation and audit readiness, including maintaining a structured Vanta repository 

• Ensure internal systems meet security, governance, and compliance standards 

• Proactively identify and mitigate operational and compliance risks 

Team Leadership & Cross-Functional Collaboration 

• Lead the team responsible for helpdesk support and systems maintenance 

• Partner closely with HR, Operations, and Engineering to translate business needs into durable IT solutions 

• Communicate clearly with both technical and non-technical stakeholders 

• Balance competing priorities with sound judgment and a service-oriented mindset 

• Drive accountability and clarity across distributed teams 

Required Skills & Qualifications 

• 8+ years of relevant corporate IT experience 

• Experience analyzing, implementing, and evaluating enterprise IT systems 

• Strong background in SaaS management and cloud infrastructure (AWS) 

• Demonstrated success with security frameworks, audits, and compliance programs, including SOC 2 

• Fluency with Microsoft 365 (certification is a plus) and comfort working with tools such as GitHub and AWS 

• Project management experience with successful rollouts of new systems and documented risk mitigation strategies 

• English fluency (written and spoken) 

Nice to Have 

• PSA or ERP implementation experience 

• Experience operating in distributed, international organizations 

• Exposure to SaaS rationalization and cost optimization initiatives 

Personal Competencies 

• Outcome-Oriented – Focuses on operational impact, reliability, and measurable improvements. 

• Systems Thinker – Standardizes processes without creating unnecessary friction. 

• Service-Minded – Prioritizes user experience for internal teams. 

• Operationally Disciplined – Drives clarity, structure, and accountability. 

• Adaptable – Balances competing priorities calmly and effectively. 

• Ownership-Driven – Follows through and ensures systems perform as intended. 

Why This Role Matters 

At Robots & Pencils, we build smart systems for the human world. When our internal technology is strong, our teams move faster, collaborate better, and spend more time delivering meaningful outcomes for clients. This role turns IT into a true enabler of creativity, security, and scale across borders and time zones. 

You will strengthen the foundation that allows every product team to operate at a higher level. This is operational leadership with measurable organizational impact. 

Why Join Robots & Pencils? 

We don’t just maintain systems; we build environments where teams can do their best work. 

You’ll help modernize internal infrastructure, lead high-impact system implementations, and influence how a distributed digital product company operates at scale. 

You’ll work at the intersection of operations, security, and systems architecture, driving durable improvements that power the entire organization. 

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a  tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.