The Role

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Preferred Qualifications

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

#LI-Remote

The Role:

As a Sr. Sales Engineer, you’ll partner closely with our LATAM region account teams to support enterprise customers and prospects in addressing their most pressing cybersecurity challenges. In this role, you’ll lead complex pilot engagements and guide the transition to successful onboarding of tailored solutions—ensuring strong outcomes and long-term customer success. The position requires a blend of cybersecurity expertise, technical engineering skills, analytical thinking, and strategic business acumen.

What You'll Do:

• Be a content creator, not just a consumer—drive the creation of new ideas, presentations, and technical approaches
• Engage directly with prospective clients to understand requirements, field technical questions, and deliver compelling product demos
• Plan and execute product proof of value (POV) engagements
• Develop and deliver sample use cases and analytical demo scenarios
• Document and maintain the technical sales process, ensuring clarity and consistency across the team
• Triage and resolve key analytical, technical, and operational challenges
• Drive user adoption across diverse use cases and customer environments
• Lead interactive, technical workshops to showcase product value

What You'll Bring:

• Ability to lead both technical and sales calls independently within 45–60 days
• Minimum 5 years' experience as a Sales Engineer or Intelligence Analyst/Officer
• Proven track record of success in a pre-sales role at a cybersecurity or threat intelligence organization
• Deep expertise in cybersecurity or threat intelligence, with hands-on or operational experience in at least one of the following areas:
• SOC/SIEM
• Vulnerability Management
• Incident Response / Red Team
• Threat Hunting / Threat Research
• OSINT or All-Source Intelligence
• Cyber Threat Intelligence (CTI)
• Strong communication and collaboration skills across technical and executive audiences
• Willingness to travel up to 30% (non-pandemic conditions)
• Relevant certifications (e.g., CISSP, Security+, CISM) preferred but not required

#LI-Remote

***Proficiency in spoken and written English at an advanced level is required for this role.  #LI-MM1

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

See yourself at Twilio

Join the team as Twilio’s next Technical Account Manager 

About the job

Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.

Responsibilities

In this role, you’ll:

• Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
• Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4+ years of relevant experience
• Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
• Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
• Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
• High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
• Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. 
• Have an inquisitive mind to understand how things work
• Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
• Excellence in task prioritization and evaluation of situational urgency.
• Interest in utilizing customer feedback to identify and drive improvements in our products.
• Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
• Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
• Experience in managing dedicated customer accounts.

Desired:

• Understanding of Telecoms and VOIP including WebRTC and SIP 

Location 

This role will be remote and based in Colombia, providing support during 9am to 6pm Central Time 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as our next Manager, Personalized Support (LATAM)

About the job

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

Responsibilities

In this role, you’ll:

• Lead a team of Personalized Support Engineers (PSEs) who support our strategic customers. The team’s role is to assist the TAMs and customers to resolve a mixture of technical problems, deliver proactive guidance to provide added value through the use of Twilio technologies and be the champion for the customer within Twilio. 
• As the Personalized Support Manager, you will be their coach and leader; bringing out the best in each of your team members with keen interest in their overall well being. 
• You are constantly looking for ways to improve support operations and areas that our PSEs can improve to provide our customers with the highest level of support possible. You are ready to own and drive procedural changes of internal support processes and initiatives. 
• You will also be working alongside our Personalized Support Managers who manage Technical Account Managers (TAMs). You will hire and train new employees to supplement existing resources as needed while all the time raising the bar on the standard of excellence. You will foster a strong culture of collaboration and customer empathy in the team.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of experience as part of a support or operations team in a software or SaaS company.
• 4+ years experience leading a technical support team in a software or SaaS company.
• Experience coaching Technical Support Engineers in providing best-in-class customized proactive and reactive support to customers. 
• Exceptional emotional intelligence, interpersonal communication and professional writing skills. 
• Demonstrated history of driving customer issue resolutions including escalation management, and coordination with internal operational teams.
• Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
• Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements. 
• Diplomacy in uncertain situations with an analytical and process driven solution approach.

Desired:

• Knowledge of networking protocols, standards, troubleshooting and cloud computing. 
• Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.

Location

This role will be remote, and based in Colombia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Senior Account Director, you’ll be responsible for working with clients in the Healthcare division. You will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned and earned channels. As a seasoned business consultant, the Senior Account Director will guide and counsel clients on how marketing tactics can drive business outcomes. The Senior Account Director will manage direct reports and lead cross-functional account teams of highly-talented marketers by working closely to optimize their efforts and provide strategic guidance. In collaboration with Account Managers, they will spearhead service expansions, manage media, craft testing roadmaps and lead tactical pivots when necessary. Additionally, you will demonstrate exceptional leadership by gaining trust and providing unmatched strategic insight to their cross-functional account teams. Within the Client Services department, the Senior Account Director will also be responsible for leading key initiatives within the team such as talent acquisition, training or product quality. This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative, growth-oriented  marketing campaigns.

Responsibilities:

• Client-centric Communication: Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals
• Marketing Strategy: Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media
• Client Performance & Results: Ensures that at least 75% of their client roster is hitting their goals/forecast targets within the partnership.
• Data-driven Insights: Leverages data and analytics, such as first-party data tools like Google Analytics and Looker Studio, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
• Measurement Frameworks: Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
• Team Coaching and Development: Leads by example and practices servant leadership; Delivers timely, specific feedback to team members to up-level business acumen and connect the marketing objectives to business objectives
• Existing Account Manager Support: Shadows and provides coaching and feedback to new hires within the first 90 days and/or existing Account Managers to ensure high product quality and assist in coaching any skill gaps
• Client Portfolio: Manages a diverse set of clients totaling with specific target monthly recurring revenue
• Client Retention: Leads the contract renewal strategy by following the established client renewal process and timelines.  Takes a proactive approach to the process, beginning at least 90 days in advance of the contract expiration date by preparing the  presentation and proposal development alongside the Account Manager to extend client partnerships.  Reviews and analyzes client contracts on a regular basis to ensure goals are on target
• Service Expansions: Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships. 
• Own the strategic coaching and development of Account Managers and Resource Team leads, ensuring teams can independently connect channel execution to client business outcomes and confidently lead client conversations
• Elevate client-facing excellence across accounts, coaching teams on storytelling, executive presence, and emotional intelligence to deliver clear, polished recommendations
• Scale team capability and consistency, developing AMs as strategic leaders, reinforcing shared expectations across accounts, and balancing client demands with team capacity to drive sustainable performance.
• Department Operations: Plays an active role in supporting key department initiatives such as recruitment, staffing, training, onboarding and more
• Specialty Focus Area: Identifies a focus area within the department that aligns with the individual’s skill set; Creates a roadmap alongside the Account Manager to enhance and optimize that focus area (e.g., Training, Reporting, Talent Acquisition)
• Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
• Employ AI technologies to enhance and optimize business processes

Role Requirements:

• Bachelor's Degree in Marketing, Communication or related discipline
• 10+ years cross-channel digital marketing experience, including: strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
• Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
• Strong understanding of paid media, particularly Google Ads and Meta Ads
• Working knowledge of SEO, Analytics, and Creative workflows and deliverables
• Experience speaking to business-level metrics such as LTV:CAC, ROAS, etc.
• Proficiency in establishing goals for clients and validating forecast scenarios to show a path to goal
• Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
• Ability to quickly build rapport and develop relationships with executive-level points of contact
• Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
• Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude
• Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth

Key Performance Indicators (KPIs)

• Division ETCR or Expansion to Churn Ratio (as established quarterly)
• Division Team Retention Rate of 90%+
• Client Retention Rate of Book of 96%+
• Deliverable timeliness: 95% on time delivery
• NPS for Account Director Portfolio (8 or above)
• MRR: $100k+ monthly revenue

Most Important Things (MITs)

• Team Coaching and Development
• Marketing Strategy, Development and Execution
• Client Retention and Client Revenue Growth

Benefits & Perks:

• Base salary + commission opportunities
• Prepaid Medicine Plan
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

Technical Project Manager (Future Opportunities)

At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.

In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.

Key Responsibilities

Project Planning & Execution

• Develop detailed project plans, timelines, and milestones.

• Coordinate communication, documentation, and task management across teams.

• Ensure backlog, tickets, and release plans remain current and actionable.

Risk & Dependency Management

• Identify, track, and mitigate risks, dependencies, and blockers.

• Develop contingency plans and escalate critical issues early.

• Provide risk assessments and trade-off scenarios to guide leadership decisions.

Stakeholder Communication

• Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.

• Deliver reports, dashboards, and updates tailored to technical and business audiences.

Financial Management

• Track and report project financials, including revenue, costs, and margins.

• Support invoicing accuracy and ensure alignment with delivery milestones.

• Monitor financial health of projects and recommend corrective actions where needed.

Change & Resource Management

• Manage scope changes while protecting core project goals.

• Balance competing priorities and allocate resources effectively in a fast-paced environment.

Qualifications

• Proven experience managing cross-functional technical projects from initiation to delivery.

• Strong understanding of Agile, Scrum, or Kanban lifecycles.

• Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).

• Strong financial acumen with ability to track margins, revenue, and project costs.

• Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.

• English level: B2+ minimum.

Why Connect with Us?

As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.

Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.

About the Role

As a Project Manager - Creative, you’ll lead multidisciplinary creative initiatives from concept through delivery, partnering with creatives, strategists, technologists, and external collaborators to bring ambitious ideas to life on time and on budget.

Responsibilities

• Lead end-to-end production from concept and scoping through execution, delivery, and postmortem
• Translate creative ideas into clear roadmaps, timelines, and deliverables while preserving the integrity of the original vision
• Define scope, allocate resources, and manage expectations across creative, strategy, technology, and account teams
• Drive meetings, reviews, and communications that keep stakeholders aligned, engaged, and focused
• Anticipate risks and blockers and resolve issues proactively with diplomacy and problem-solving
• Manage vendors, freelancers, and production partners to ensure quality, consistency, and effective collaboration
• Maintain clear and transparent documentation including timelines, status reports, budgets, and key learnings
• Identify and implement process improvements that enable creative teams to do their best work
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant work experience in project management, creative production, or agency environments
• Familiarity with creative and production workflows including concepting, creative reviews, versioning, stakeholder approvals, and asset delivery
• Proficiency with Asana, Notion, Google Workspace, Figma, and Miro
• Excellent English communication skills (B2+) with the ability to simplify complex information
• Strong organizational, collaboration, and stakeholder management skills
• A flexible, resourceful, and solutions-oriented producer mindset
• Experience with motion/video, interactive/web, or AI-powered creative workstreams is a plus

#LI-Remote #LI-MO1

About the Role

As a Credit Manager, you’ll lead credit risk and collections strategy to protect revenue, optimize cash flow, and strengthen customer relationships. You’ll design and refine credit policies, evaluate creditworthiness, set limits and terms, and guide a high-performing team to reduce DSO and bad debt. Partnering with Finance and Commercial, you’ll align risk with growth, ensure audit/regulatory compliance, and deliver clear portfolio insights to leadership.

Responsibilities

• Design, implement, and refine credit and collections policies aligned with company strategy.
• Analyze credit applications, assess solvency and risk, and establish limits and payment terms.
• Monitor portfolio aging to detect delinquency risk and drive action plans.
• Lead and coach the credit and collections team to meet recovery and CEI targets.
• Partner with Sales/Finance to balance risk and growth; negotiate payment plans with key clients.
• Prepare management reports on aging, provisions, write-offs, and risk exposure.
• Ensure regulatory and audit compliance across processes and controls.
• Improve cash conversion cycle and working capital via process and policy enhancements.
• Leverage advanced Excel and NetSuite ERP to automate and improve reporting.

About You

Qualifications & Skills

• Bachelor’s in Business Administration, Finance, Accounting, or related field.
• 3–5+ years in credit and collections management (consumer goods, industrial, or financial services preferred).
• Strong financial analysis and credit risk expertise; knowledge of local regulations.
• Proven team leadership and stakeholder management with Sales/Finance.
• Advanced Excel (pivots, lookups, Power Query/modeling); ERP experience (NetSuite preferred).
• Negotiation/conflict resolution; results-driven with KPI focus (DSO, CEI, bad debt).
• Intermediate/advanced English; high professional ethics and sound judgment under pressure.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission. 

#LI-Hybrid #LI-MO1

Position Summary

The Credit Manager will be responsible for leading and overseeing the company’s credit and collections policies and processes, ensuring proper credit risk management, optimizing cash flow, and maintaining strong relationships with both internal and external clients.

Key Responsibilities

• Design, implement, and update credit policies and procedures aligned with the company’s strategy.
• Evaluate and approve credit applications by analyzing clients’ solvency and risk profile.
• Continuously monitor the customer portfolio to identify delinquency risks and propose action plans.
• Lead and coordinate the credit and collections team, ensuring achievement of recovery targets.
• Establish credit limits and payment terms in coordination with the commercial and finance areas.
• Prepare management reports on portfolio, aging, provisions, and risk levels.
• Negotiate payment agreements and special terms with strategic clients.
• Ensure regulatory and audit compliance across all credit and collection processes.
• Propose strategies to improve the cash conversion cycle and optimize working capital.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
• Minimum of 3–5 years of experience in credit and collections management, preferably in consumer goods, industrial, or financial companies.
• Strong knowledge of financial analysis, credit risk, and local regulations.
• Proven experience leading teams.
• Advanced Excel skills and experience with ERP systems (NetSuite).
• Intermediate/advanced English.

Core Competencies

• Leadership and team management.
• Analytical skills and critical thinking.
• Negotiation and conflict resolution.
• Results-oriented with strong focus on KPIs.
• Effective communication and interpersonal skills.
• Professional ethics and decision-making under pressure.

#LI-MR1 #LI-Hybrid

Resume must be submitted in English.

By applying you are confirming you speak Portuguese. 

As a Contract Manager, UpMarket for our 1:Few (High Touch)  Customer base at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

In this role, you’ll get to:

• Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
• Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
• Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
• Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.
• Get a mini-MBA! You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives

We are looking for people who:

• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have growth driven negotiation skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion
• Speak business level of Portuguese. 

Nice-to-Haves:

• Experience with customer service and contract management
• Negotiation or sales experience
• Prior account management and/or customer retention experience
• Inbound Marketing & Sales knowledge

Role: Digital Designer 

Location: Remote (Colombia)

Language: Proficiency in English is required as we are a global business

About the role: 

We’ve got an amazing opportunity for one super talented Digital Designer to become part of the Brandtech+ global family and network. Our only ask of you would be to develop and create leading visual concepts that communicates inspiring digital ideas that are informative as they are captivating.   

Drive best-in-class design practices and roll out your design thinking and execution across 360-degree campaigns. Your design experience should be broad, your portfolio should feature design projects previously executed on past or present client that includes BTL print elements, digital, visual merchandising, and in-store signage, although you’re not limited to these. A great spread of your experience, expression of concepts and ideas using graphics and language all within the field of visual communication is what we’re looking forward to seeing from you.   

You will be responsible for designing, managing, and producing design concepts through to full artwork stage for a wide variety of outputs. This role will work under the direction of a Creative Director and work with and provided support to the broader creative team to assist, guide and mentor the executional process. Our ideal candidate will have prior in-agency or design firm experience and a portfolio to match.   

You will be working within brand guidelines, producing design and artwork to the client’s brief and exacting standards. They will proactively manage projects within agreed timescales considering quality, accuracy, and consistency. The expectation is to maintain a fast paced and responsive workflow across multiple projects and brands within our organisation whilst learning from others and developing your craft along the way. 

What you will be doing: 

• Meet with clients, project team or account manager to clearly understand the brief.  
• Design research to deliver fresh insight, ideas, and demonstrate effectiveness across all partner brands with knowledgeable interest and in-depth understanding. 
• Work on projects from start to finish — working collaboratively across teams on ideation, creation, and implementation.
• Show strong conceptual and integrated design thinking for web, ecommerce, social content, and digital marketing.
• Show strong conceptual and integrated design thinking for digital and social advertising. 
• Define the look and feel for variety of digital design projects. 
• Implement existing brand guidelines and templates on projects. 
• The ability to work under direction and using your own initiative. 
• Presenting your work internally and to clients and manage workloads within agreed timings. 
• Keeping up to date with current design trends.
• Understand what makes GREAT content e.g., best practices for making ecommerce, social assets and mobile first. 

What you need to be great in this role: 

• A rich portfolio of relevant work examples - digital, banners, emails, landing pages, in-store, event materials, collateral, icons, infographics, brochures, and campaigns. 
• A keen sense of personal responsibility for the quality control, presentation, and accuracy of all work.
• Solid understanding of graphic design and web technologies.
• Brand identity, visual systems, and campaign identities as real working experience.
• Social and video design experience with Visual Arts BS/BA degree a plus.
• A portfolio demonstrating your ideas through to execution.
• A passion for digital trends and interaction / animation design.
• You’ll have a deep affinity with layout, typography, and ideas-generation.
• Proficiency in Adobe CC suite applications including Photoshop, Illustrator  and associated prototyping.
• A team player and possess the ability to build strong and effective working relationships.
• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.
• A portfolio comprised of traditional and digital, conceptual campaign, design, and interaction design work.
• Willingness to accept feedback and iterate over designs in a highly-collaborative, low-ego team environment.
• Overflowing with curiosity, creativity, and ambition. 

Req ID: 15587

#LI-REMOTE

 #LI-MV1

Are you passionate about web design and eager to embark on a fulfilling career in the field? If you've dabbled in website creation using platforms like Wix, Squarespace, or WordPress, have a background in customer service, are a problem solver and have a knack for creating engaging content, then Cloudbeds is looking for you!

This entry-level position offers a unique chance to provide customer support to our existing website customers while actively contributing to the new customer setup and onboarding process under the guidance of our seasoned Website Design team.

Location: Remote

Working shifts: 8 AM to 5 PM PST / 4 PM to 1 AM UTC 

What You Will Do:

• Managing the support tickets through our ticketing system from live customers with published websites while maintaining the required SLA 
• Managing all records and upkeep all task management systems related to websites services
• Working with and communicate directly and effectively with our different customer profiles through video calls, emails, and voice call
• Resolving and handling customer complaints, and ability to handle deadline-driven pressure
• Taking customer scoping, content collection, and revision calls then coordinating the customer requirements with website designers 
• Gathering property details and website requirements then organizing the information for the website designer’s reference
• Proactively communicating with customers and providing timely updates on the project progress
• Managing multiple account timelines, completing of requirements, and communicating priorities with the website designers to meet deadlines agreed with the customer 
• Overseeing the timely completion of website builds and ensuring that the quality of the website meets the customer requirements 
• Assisting the customer in acquiring domain names, updating domain settings, and publishing websites 
• Assisting website designers in onboarding customers: Editing the published websites based on the requirements of the customers using our in-house website builder 
• Investigating website errors, cases, or supporting, researching, and suggesting website support process improvement 
• Using a consultative approach in maintaining our high quality, professional, hospitality websites and communicating with all customers 
• Handling the creation of landing pages or single-page websites 
• Managing internal escalations and coordinating with internal teams to give website onboarding updates or resolve customer concerns 
• Using tools (AI) to create visual elements or content that are in line with our customers’ branding 
• Proofread content and correct errors 
• Staying up to date with website trends and website development techniques that are most effective in engaging consumers

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Highly responsive to internal and customer inquiries with a goal to complete tasks related to concerns raised 
• Effective execution of several website updates with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• Experience with Website Design Builder or a platform like Wix, Squarespace, GoDaddy, or Duda preferred
• Experience with Adobe Photoshop or Canva preferred
• Experience with using AI for text content creation 
• Fluent English
• Fluent Spanish
• Excellent customer service - Passionate about meeting customers from all over the world and happy to provide them with genuine customer service (customer service experience required) 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection
  

#LI-LT1

Together, we're on a mission to power every property in the world, and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Website Onboarding Specialist.

We’re looking for a Website Designer to join our Website Services Team, who wants to disrupt the travel industry and loves to travel as much as we do. As a Website Onboarding Specialist, you will make our company motto of “more reservations, happier guests” a reality by providing outstanding customer account management and creating great websites that our customers from around the world will be proud of. 

Location: Remote

Working shifts: 3 PM to 12 AM UTC (8 am to 5 pm California Time) 

What You Will Do:

• Conceptualize, use a consultative approach in creating high-quality, professional, hospitality websites for our customers through our in-house website builder 
• Manage the website onboarding projects and service delivery timelines of multiple accounts 
• Manage all records and upkeep all task management systems related to website service delivery 
• Directly work with and effectively communicate with our different customer profiles through video calls, emails, and voice call 
• Collaborate with a team of website designers to deliver websites on time 
• Assist with website service scoping or questions from potential customers 
• Investigate website errors or support, research, and suggest website service improvements 
• Manage internal escalations and coordinate with internal teams to give website onboarding updates or resolve customer concerns 
• Onboard customers effectively and publish quality websites efficiently by following internal standard procedures and collaborating with a team of website designers 
• Use graphic design tools to create visual elements that are in line with our customers’ branding 
• Resourceful and can research and develop content to build websites quickly 
• Passionate about meeting customers from all over the world and happy to provide them with genuine customer service
• Problem solver, resolves and handles customer complaints 
• Up to date with website trends and website development techniques that are most effective in engaging consumers
• Able to handle multiple deadline-driven pressures
• Involved in developing website service improvement processes and projects 

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Effective execution and management of several website projects with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• 1+ years of Website Design and Development experience preferred
• 1+ HTML and CSS experience preferred
• Experience with Adobe Photoshop and Canva preferred
• Experience with (CMS) such as WordPress, Drupal, or Duda preferred
• Fluent English
• Background in customer service or professional services onboarding 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection

#LI-LT1

***Proficiency in spoken and written English at an advanced level is required for this role.

Disclaimer: We're currently on the lookout for potential candidates to join our talent pool via this job listing. Your qualifications will be assessed for both present positions and future opportunities. Should your skills align with a role and an opening arise, our recruitment team will reach out to you promptly. However, please keep in mind that this doesn't guarantee immediate placement or communication.

A day in the life:

Responsibilities:

Manage or support in managing paid search campaigns across various industries

• Make daily optimizations and pacing adjustments to campaigns
• Analyze performance data and provide intelligent analysis, interpretation and appropriate action plans based on data driven conclusions
• Help determine client benchmarking and implement optimizations to hit client KPI’s in the quickest time possible
• Keep up your education on industry topics
• Participate in the hiring process ensuring the best resources are selected for the team
• Clearly communicate with internal agency team about client goals, feedback and scheduled workflow
• Improve upon paid media processes and innovation of new strategies and techniques
• Vendor management for new channels and support channels
• Work toward developing into a strategist or account manager
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• Ideally 1-2 years of digital marketing; Agency experience a plus
• Minimum 6 months of experience in search engine marketing. Specifically having experience with bid monitoring and adjustment of paid search campaigns, defining terms and writing effective copy highly relevant and targeted to clients’ core products or services
• Strong Excel skills with clear understanding of advanced Excel features
• Ability to handle multiple tasks in a fast-paced environment and under tight deadlines
• Detail-oriented and organized with strong note taking acumen
• Strong enthusiasm, passion, creativity and commitment to paid media and client work
• Entrepreneurial spirit with passion for knowledge and personal growth

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 6-8 Accounts

   Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• Fully flex work environment: full-remote, in-office, or hybrid 
• Employee Assistance Program (EAP)
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

Technical Account Manager (TAM) – Colombia

Alarm.com, a rapidly growing, entrepreneurial technology company, seeks a Technical Account Manager (TAM) to join our talented international team working from Bogota. The two main areas of focus of a TAM are:

• Driving the Technical Onboarding process to ensure new partners have all the training and tools they need to succeed.
• Managing a subset of Alarm.com’s key international partners to ensure they efficiently utilize the full suite of Alarm.com services and tools. This includes everything from backend integrations to customer support tools to end-user features.

We’re searching for high-powered talent with a passion for technology, a consultative and entrepreneurial spirit, and a desire to drive and manage relationships internally across departments and externally with our partners. 

RESPONSIBILITIES

The primary responsibilities for this role include:

• Provide valuable ongoing product support and training to partners via webinars and on-site.
• Champion and advocate for partner requirements by gathering feedback from the field on how we can improve our product and processes.
• Represent Alarm.com at various trade shows and events.
• Demonstrate in-depth and current understanding of all existing and new Alarm.com product release features to respond to partner inquiries properly.
• Creating training materials like presentations, technical guides, and videos to facilitate the ongoing training process for partners.
• Conducting local and remote tests for new features in close cooperation with Product Managers and Quality Engineers.
• Drive the adoption of key tools that have an impact on the business operation of partners.
• Other duties as assigned.

REQUIREMENTS

• BA or BS, Engineering, Math, or sciences preferred
• The ability to communicate in English with vendors and internal teams, both in writing and verbally, in a clear, professional manner.
• Other languages are a plus.
• A self-starter who can operate independently.
• Proficiency and up-to-date knowledge of consumer, cloud, and IoT technology.
• Strong people skills; natural customer service orientation and disposition. Candidate must enjoy working with clients and supporting internal customers in the organization.
• Excellent problem-solving skills.
• The ability and commitment to meet deadlines, even during high-volume periods.
• Flexible and positive attitude that fosters team spirit.
• Availability to travel up to 65% within the LATAM region.
• Experience with the following is a plus: Intrusion detection systems, access control, home automation, or video over IP.
• Must work from the Bogota office (Parque de la 93) at least 3 days per week when not traveling.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

What you'll do

We're looking for a Key Account Manager to strengthen our presence in Bogotá by owning the full customer lifecycle for strategic clients. You’ll represent Clara at the frontlines of client relationships—building trust with decision-makers, driving adoption, and identifying growth opportunities. Your work will be central to positioning Clara as the #1 spend management solution for enterprise customers in Colombia.

In this role, you will:

• Develop and maintain long-term relationships with B2B clients, acting as a trusted partner for financial decision-making.

• Lead onboarding for new clients and continuously engage existing ones to maximize retention and satisfaction.

• Manage a dynamic portfolio of accounts, conducting sell-in, sell-out, and performance analyses to uncover opportunities.

• Execute tailored sales and marketing plans with partners to grow usage and expand accounts.

• Forecast commercial performance and track key account health, always looking ahead to mitigate risks and seize new wins.

• Engage in strategic conversations with CFOs and finance teams by leveraging insights on budgeting, spend control, and ERP system integrations.

• Balance FARMER and HUNTER skills—ensuring long-term value for existing clients while prospecting and closing new opportunities in the region.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of proven experience in Key Account Management or Customer Success within a B2B model

• Experience onboarding and growing relationships with enterprise clients

• Strong analytical mindset and comfort with sales forecasting, pipeline management, and portfolio analysis

• Professional proficiency in English and full fluency in Spanish

• Structured thinker who thrives in dynamic environments and focuses on outcomes

• Based in Bogota, with knowledge of the local business landscape

Nice to haves

• Background in Financial Services, Banking, or Insurance

• Experience with ERP connections, budgeting, or financial modeling

• Track record of building relationships with C-level stakeholders

• Interest in using AI tools to enhance commercial strategy or client service

• Basic proficiency in Portuguese or interest in learning

NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients.

We are looking for a Senior Security Architect (Clowd & AWS) to lead the closure of AWS cybersecurity remediation tickets and subsequently operating as the account's permanent security lead for ongoing operations and cloud security governance.

The profile will own the security posture of a multi-account AWS environment, coordinate with global cybersecurity team, and ensure that all controls remain audit-ready on an ongoing basis.

Required Profile:

• 10+ years of professional experience in cybersecurity, cloud security, or information security roles
• Minimum 5 years of hands-on experience with AWS security services (GuardDuty, Security Hub, IAM, Secrets Manager, Inspector, CloudTrail, AWS Config)
• Demonstrated experience leading security remediation projects in regulated environments (banking, healthcare, or FMCG preferred)
• Experience working with audit frameworks and generating audit evidence packages (ISO 27001, SOC 2, or equivalent)
• Prior experience in client-embedded or staff augmentation roles is a strong plus

Technical Skills — Required

• AWS: IAM, GuardDuty, Security Hub, Inspector, CloudTrail, Secrets Manager, AWS Config, AWS Backup, Transfer Family
• EC2 and Elastic Beanstalk: platform management, Amazon Linux migration, patch management
• Encryption: KMS, RDS encryption at rest, S3 server-side encryption, certificate management
• Network security: Security Groups, NACLs, VPC architecture, WAF, NLB/ALB security
• Identity: SSO (AWS IAM Identity Center), MFA enforcement, privilege management (PAM)
• Threat frameworks: MITRE ATT&CK, STRIDE, NIST CSF, Zero Trust principles
• Security monitoring: SIEM integration (Splunk preferred), log aggregation, alert triage

Technical Skills — Desirable

• Qualys or equivalent vulnerability management tooling
• Endpoint Detection and Response (EDR/XDR) platforms
• IaC security scanning (Checkov, tfsec, or equivalent)
• DevSecOps practices: pipeline security gates, SAST/DAST integration
• Multi-cloud exposure (GCP or Azure) as secondary environment
• Advanced Level of English

Soft Skills & Mindset

• Autonomous and structured — able to manage multiple work streams without day-to-day supervision
• Strong written and verbal communication in English (minimum B2), with experience in weekly client-facing reporting.
• Comfortable operating in ambiguous, fast-paced environments with competing priorities
• Security-first mindset: able to say no and explain why, without blocking business delivery
• Collaborative: works effectively with infrastructure engineers, DevOps teams, and client-side stakeholders

Education

• Bachelor's degree in Systems Engineering, Computer Science, or related field — required
• Master's degree or postgraduate specialization in Cybersecurity — strongly preferred

Certifications — Required (at least one)

• AWS Certified Security – Specialty
• AWS Certified Solutions Architect – Professional
• CISSP (Certified Information Systems Security Professional)

Certifications — Desirable

• ISO 27001 Lead Implementer or Lead Auditor
• CISM (Certified Information Security Manager)
• CompTIA Security+ or equivalent baseline
• CEH, OSCP, or offensive security certifications

We offer:

• Statutory & Major benefits
• Personal Growth
• Competitive salary
• Attractive benefits plan

Come and meet us on: http://www.neoris.com, on Facebook, LinkedIn, Twitter, or Instagram @NEORIS.

Marina Molina

LI-MM3

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Account Manager to join our team!

About the Role:

What You’ll Do:

• Create historic records that clearly outline how our service is being utilized and pinpointing where possible issues could arise.
• Parse code visually to see what the customer’s code is doing and having the knowledge of the B2 and S3 compatible API’s to discern what is going on in the user code.
• Write scripts that involve the B2/S3 compatible API for testing.
• Test 3rd party integrations and doing deep drives to learn the ins and outs of all of the integrations, while documenting quick configuration, caveats and other useful information to help in training.
• Work closely with members of other teams, including Sales, Marketing, Engineering, Operations and Product Management.
• Mentor Technical Support Engineers and others, in various technical areas.
• Post Sales support for large customers; take part in Solution Engineer calls and slack/email conversations with large customers as they transition from pre- to post-sales
• Create, Implement and use monitoring tools to proactively address common support issues before widespread impact to the customer base, including creation of monitoring dashboards and alerting
• Interact at a cross-departmental level to bring resolution to customer’s unique needs
• Build rapport and trust with assigned customers in technical matters
• Perform deep-dive technical troubleshooting of customer issues using analytical tools and internal system logs

Other responsibilities may arise over time. 
Working closely with the manager will be needed to solidify policies and procedures for this role.

The Right Fit:

• Comfortable with MacOS, Windows, Linux and BSD command line interfaces.
• Understand and be able to create/edit shell configuration files.
• Intermediate development skills in any type of Development/scripting language.
• Basic understanding of data structures and programming flows.
• Strong Organizational skills
• Self-motivated with the ability to work independently.
• Extensive troubleshooting/Debugging experience.
• Being able to understand API’s, use of API’s, and creating scripts that utilize API’s will be necessary for this role
• Working familiarity with Postman or Paw
• Soft skills and knowledge in de-escalation techniques for frustrated or excitable customers
• Punctuality, keeping a schedule and working within a time frame is critical for this role
• Strong communication skills as this role will be in frequent contact with customers via phone, chat and email
• Available for on call support as needed
• Ability to learn new tools and utilize them in an impromptu fashion
• Willingness and ability to use AI, responsibly, to help with the workflow.
• Minimum 2-4 years experience

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

The Team

You will join a high-impact team of strategic account managers who own revenue outcomes across our Enterprise accounts. We are a group of commercially-driven experts fueled by underdog grit and a commitment to mutual accountability. We don’t just manage accounts; we operate as the CEO of our book of business—driving net dollar retention, identifying expansion opportunities, and delivering measurable ROI for B2C leaders.

The Opportunity

We are looking for a Strategic Account Manager to own a portfolio of Enterprise accounts across the install base. This is a quota-carrying, revenue-accountable role where you will drive renewals, expansion, and net dollar retention across a higher-volume book of business.

The ideal candidate is a commercially-minded operator who thrives in a fast-paced environment, can manage multiple accounts simultaneously, and knows how to turn customer relationships into revenue growth. You are proactive, organized, and relentless in identifying opportunities to expand Gladly’s footprint within your accounts.

What You’ll Do

• Revenue Ownership: Carry a net dollar retention quota. Own the full renewal cycle, proactively identify and close expansion and cross-sell opportunities, and drive adoption of Gladly’s AI products across your portfolio.
• Account Planning & Prioritization: Build efficient account plans that balance high-impact strategic engagement with portfolio-wide coverage. Identify key accounts for deeper investment and develop playbooks for scalable growth.
• Customer Engagement: Lead QBRs, renewal discussions, and strategic conversations with VP and Director-level stakeholders. Translate platform value into business outcomes that support retention and growth.
• Commercial Negotiation: Manage renewal and expansion negotiations with confidence. Navigate procurement and approval processes efficiently across a larger book of business.
• Product & Solutions Expertise: Leverage knowledge of Gladly’s platform and Customer AI capabilities to recommend solutions that drive efficiency and customer value. Position AI adoption as a strategic expansion lever.
• Cross-functional Collaboration: Partner with Sales, Product, and CX teams to advocate for the Voice of the Customer and ensure alignment on account priorities and timelines.

What We’re Looking For

• Experience: 5+ years in a quota-carrying, client-facing role (Account Management, Customer Success with commercial ownership, or Install Base Sales) within a SaaS environment.
• Revenue Track Record: Proven success owning renewal and expansion targets. Experience managing five-to-six figure commercial cycles.
• Portfolio Management: Strong ability to manage a higher-volume book of business without sacrificing quality of engagement or commercial rigor.
• Commercial Mindset: You see customer success and revenue growth as inseparable. Every interaction is an opportunity to deepen value and expand the relationship.
• Operational Discipline: Excellent organizational skills and the ability to prioritize effectively across competing demands in a fast-paced environment.
• Ownership & Initiative: A proactive, “CEO of your book” mindset. You identify risk early, surface opportunities independently, and drive action without waiting for direction.
• Underdog Grit: A willingness to learn, adapt, and strive for excellence in an environment that values transparency and winning as one team.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Job Summary/Purpose As the Manager of Data Operations, you will hold a critical, high-impact role responsible for the integrity and efficiency of our marketing data infrastructure. You will manage the development and maintenance of our business intelligence tools, data pipelines, and data quality compliance processes. This is a hands-on role where you will act as the crucial intermediary between our BI and Technology teams, translating business needs into technical requirements and solutions. You will be the subject matter expert for our core data systems, driving projects from requirement gathering to completion and ensuring the highest standards of data governance. This position does not have direct reports. 

Key Responsibilities and Functions 

• Execute and continuously advance media measurement for Unilever campaigns, including the setup and reporting for campaigns, ROI analysis, attribution, and evaluation of campaign effectiveness, adhering to WPP's best practices and methodologies.  

• Develop data-driven insights and actions that translate analytics into clear business narratives and recommendations, aligning with Unilever business goals while maintaining WPP's analytical rigor. 

• Collaborate closely with internal WPP Unite teams and external partners on measurement projects, custom studies, and KPI development in support of the Unilever account. 

• Support the development, automation, and evangelization of data inputs/outputs and dashboards tailored for Unilever's needs, leveraging WPP's tooling and expertise where appropriate. 

• Stay current on trends in media measurement, analytics tools, and industry best practices, actively bringing WPP's thought leadership and innovation to Unilever. 

• Manage relationships with agencies and vendors as needed, under the guidance of WPP management and in close alignment with Unilever's objectives. 

• Partners with WPP's Data Engineering for data and dashboard support, and with WPP's Advanced Analytics for applying advanced methods to Unilever's challenges. This role does not own data pipeline or model development, but facilitates these efforts for the client. 

 Job Requirements 

Education and Experience: 

• 3–5 years in media analytics, market research, or related fields, ideally within an agency or consultancy environment. 

• Bachelor’s degree required, advanced degree a plus. 

• Proficiency with data visualization tools (Power BI, Tableau), Excel, and basic coding (SQL, Python preferred). 

• Experience with media measurement, campaign analytics, and data storytelling, with a proven ability to translate complex data into actionable client recommendations. 

• Strong analytical, problem-solving, storytelling, and communication skills, adaptable to both agency and client environments. 

• Ability to work collaboratively, manage multiple projects simultaneously, and operate effectively within WPP team structures while adhering to agency processes. 

• Proven ability to thrive in a dynamic, client-facing account environment, balancing diverse stakeholder needs with WPP's internal policies and strategic objectives. 

• Prior usage of major media platforms such as Google, Meta, TikTok, and others, with experience leveraging data from these channels for campaign reporting and optimization for large advertisers. 

• Awareness of digital marketing measurement tools (e.g., MMM, Attribution, Brand Health, Lift/Incrementality Testing, Data Clean Rooms). 

• Experience with data visualization (Power BI) and basic coding tools (SQL, Python). . 

Role: Project Manager

Location: Remote (Colombia)

Language: Proficiency in English is required as we are a global business

About the role:

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. Develops and builds strong relationships with the Account Management, Project Management and creative teams, along with local clients across the North America market

The role delivers an exceptional level of client service and creative thinking, as well as having an active role in driving efficiencies and lead growth across all categories. You will have experience working in an integrated post-production environment and delivering high volumes of adaptations, collaborating with a network of creatives across the globe. You will also work closely with the Account Director and client teams to forecast upcoming campaign work and partner with the Resource Manager to ensure that we are able to forecasted future work withing the team’s capacity. 

Reporting to the Senior Project Manager, you will oversee the successful delivery of our client in-market campaign portfolio and its cultural nuances. You will be responsible for the end-to-end delivery of projects within the North America market. Working with your clients to initiate and scope new briefs, managing pipeline of work, preparing production-ready briefs for creatives, allocating required resources, designing project plans for delivery and ensuring the accurate interpretation of WIP feedback during the creative process. You will ensure project plans are communicated internally and externally for stakeholder alignment, whilst identifying and mitigating against project risks at all times.

You will be responsible for the management, collaboration and facilitation of our creative teams, striving to find solutions on day-to-day challenges and decision points. You’ll have the ability to drive and motivate the team, ensuring they remain focussed and connected through to successful project completion.

What You'll be Doing:

GENERAL TASKS AND RESPONSIBILITIES:

• Have experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience)
• Strong client-facing presentation skills, with the ability to inspire and lead others.
• Excellent client engagement & communication skills, with the ability to proactively influence and negotiate, to build strong effective working relationships.
• A strong team player, able to demonstrate excellent interpersonal, communication and leadership skills with a proactive approach.
• Comfortable with working with remote clients and functional team in different time zones and cultures.
• Strong project management and organizational skills, highly detail-oriented with the ability to multi-task a must.
• Manage your team to deliver a wide range of deliverables from email marketing to website content
• Follow and implement the defined project management and production processes within BTG+ and with partners
• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment
• Face adversity, setbacks and negativity with a resilient mindset and attitude
• Embody the company values, instil these behaviours within all team members
• Drive continuous improvement through each step of the process and consult on process improvements
• Close off projects to set standards/requirements
• Willing to learn new platforms to produce and deliver work
• Managing client facing with high communication excellence and confident speaking to clients

• INITIATE & PLAN THE PROJECT:

• Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable
• Manage the scoping, costing and planning of projects across different briefs
• Work to the BTG+ Project Management Way of Working while executing projects
• Identify stakeholders and create a communication plan to ensure each has access to the right level of information
• Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed as per processes
• Create project plan and identify key milestones for each of the projects you are assigned
• Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines
• Identify risks and possible issues and create risk registers
• Work closely with the creative team to define a cost, scope and timeplan for the projects
• Prepare and run effective and structured client and team kick-off meetings
• Create and manage the delivery of project documentation

MANAGE PROJECT EXECUTION, MONITORING AND CONTROL:

• Coordinate development and delivery among various project participants and stakeholders
• Prioritize and manage workload of the project team
• Develop comprehensive project plans that integrate  workflows, ensuring every project is mapped out in detail
• Build partner relationship and ensure their needs and requirements are addressed, following BTG+ ways of working
• Monitor the progress of the project delivery within scope and budget with the planned resources
• Prepare status reports for the stakeholders and actively manage the project progress using weekly action points
• Follow the project management change control process for changes in scope, budget, timelines or resources
• Create and keep up to date all related project documentation to ensure compliance
• Proactively problem-solve, mitigate risks and plan for future issues
• Ensure final deliverables are quality driven and comply to the design and production requirements and expectations
• Monitor utilization and output of team
• Participate in client facing meetings
• Manage conflict in a positive and assertive manner for the best outcome.

What You'll Need:

• High level of English proficiency
• Experience: 4+ years managing projects successfully.
• Collaboration: Works well in a team, open to feedback, and values effective communication.
• Process Improvement: Adopts a process-driven approach and seeks continuous improvement.
• Creativity & Ambition: Brings curiosity, creativity, and drive to deliver innovative solutions.
• Attention to Detail: Ensures accuracy and quality in all deliverables.
• Project Management: Strong organisational and time management skills.
• Problem-Solving: Handles challenges effectively, focusing on client satisfaction.
• Multitasking: Skilled at managing multiple projects and deadlines.
• Quality Control: Experienced in quality assurance processes.
• Software: Proficient in Microsoft Office, Zoom, Teams, and OMG (training provided).

Req ID: 16539

#LI-REMOTE

 #LI-MV1

#BTG+

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• The Senior Paid Social Strategist is responsible for the performance, strategy, and growth of likely our largest paid advertising accounts. He or She is also responsible for the growth of the paid advertising strategists &/or specialists skillsets through coaching, consulting, and being an end-all strategic resource for the team. Through the responsibilities outlined below, the Senior Performance Analyst plays an integral role in the development of the paid advertising offering and retention of its business

Responsibilities:

• Own strategy on 3-5 accounts OR $20k MRR minimum
• Lead and manage paid advertising strategy and initiatives to achieve success
• Spearhead strategic conversations with client and own the paid social client relationship
• Tactfully direct and hold your account teams accountable while maintaining a positive environment
• Lead and facilitate strategic decision making and pivots
• Contribute to development of junior talent by way of collaboration, example setting, and executing on key mentorship moments
• Contribute to execution of campaigns A-Z, including building, optimizing, and reporting when needed
• Own performance and strategy with the collaboration of specialists and or other strategists on allocated accounts
• Push department offering forward through strategic iteration and development, exploration of new techniques and thought leadership to maintain the cutting edge
• Contribute to the development and growth of the paid advertising department where applicable
• Contribute to new business development through service expansion identification, strategic audits and development of paid social pipeline
• Ability to speak to and strategize broader business impact of Paid Social efforts, using additional attribution platforms such as Google Analytics or Shopify
• Display general comprehension of the broader marketing funnel, not just paid social, in order to advocate for paid social when compared to against other channels
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 3-5 years of experience in paid digital advertising (paid social advertising background preferred)
• Proficiency in Facebook Ads Manager & other emerging social platforms (TikTok, Twitter, Pinterest, etc.)
• Strong attention to detail and time management skills
• Self-starter who thrives in a fast-paced environment
• Proactive, organized, and able to work autonomously
• Understanding of the online advertising industry and social media
• Client Communication & Public Speaking skills
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables

Key Performance Indicators:

• Client Success Rate (hitting client goals)
• Account Growth & Retention
• Product & Strategy Development

Most Important Things (MITs):

• Account Growth & Retention (Results & Sentiment)
• Development of paid strategies for partners and department

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• The Senior Paid Social Strategist is responsible for the performance, strategy, and growth of likely our largest paid advertising accounts. He or She is also responsible for the growth of the paid advertising strategists &/or specialists skillsets through coaching, consulting, and being an end-all strategic resource for the team. Through the responsibilities outlined below, the Senior Performance Analyst plays an integral role in the development of the paid advertising offering and retention of its business

Responsibilities:

• Own strategy on 3-5 accounts OR $20k MRR minimum
• Lead and manage paid advertising strategy and initiatives to achieve success
• Spearhead strategic conversations with client and own the paid social client relationship
• Tactfully direct and hold your account teams accountable while maintaining a positive environment
• Lead and facilitate strategic decision making and pivots
• Contribute to development of junior talent by way of collaboration, example setting, and executing on key mentorship moments
• Contribute to execution of campaigns A-Z, including building, optimizing, and reporting when needed
• Own performance and strategy with the collaboration of specialists and or other strategists on allocated accounts
• Push department offering forward through strategic iteration and development, exploration of new techniques and thought leadership to maintain the cutting edge
• Contribute to the development and growth of the paid advertising department where applicable
• Contribute to new business development through service expansion identification, strategic audits and development of paid social pipeline
• Ability to speak to and strategize broader business impact of Paid Social efforts, using additional attribution platforms such as Google Analytics or Shopify
• Display general comprehension of the broader marketing funnel, not just paid social, in order to advocate for paid social when compared to against other channels
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 3-5 years of experience in paid digital advertising (paid social advertising background preferred)
• Proficiency in Facebook Ads Manager & other emerging social platforms (TikTok, Twitter, Pinterest, etc.)
• Strong attention to detail and time management skills
• Self-starter who thrives in a fast-paced environment
• Proactive, organized, and able to work autonomously
• Understanding of the online advertising industry and social media
• Client Communication & Public Speaking skills
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables

Key Performance Indicators:

• Client Success Rate (hitting client goals)
• Account Growth & Retention
• Product & Strategy Development

Most Important Things (MITs):

• Account Growth & Retention (Results & Sentiment)
• Development of paid strategies for partners and department

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Fully flex work environment: full-remote, in-office, or hybrid 
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• The Senior Paid Social Strategist is responsible for the performance, strategy, and growth of likely our largest paid advertising accounts. He or She is also responsible for the growth of the paid advertising strategists &/or specialists skillsets through coaching, consulting, and being an end-all strategic resource for the team. Through the responsibilities outlined below, the Senior Performance Analyst plays an integral role in the development of the paid advertising offering and retention of its business

Responsibilities:

• Own strategy on 3-5 accounts OR $20k MRR minimum
• Lead and manage paid advertising strategy and initiatives to achieve success
• Spearhead strategic conversations with client and own the paid social client relationship
• Tactfully direct and hold your account teams accountable while maintaining a positive environment
• Lead and facilitate strategic decision making and pivots
• Contribute to development of junior talent by way of collaboration, example setting, and executing on key mentorship moments
• Contribute to execution of campaigns A-Z, including building, optimizing, and reporting when needed
• Own performance and strategy with the collaboration of specialists and or other strategists on allocated accounts
• Push department offering forward through strategic iteration and development, exploration of new techniques and thought leadership to maintain the cutting edge
• Contribute to the development and growth of the paid advertising department where applicable
• Contribute to new business development through service expansion identification, strategic audits and development of paid social pipeline
• Ability to speak to and strategize broader business impact of Paid Social efforts, using additional attribution platforms such as Google Analytics or Shopify
• Display general comprehension of the broader marketing funnel, not just paid social, in order to advocate for paid social when compared to against other channels
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 3-5 years of experience in paid digital advertising (paid social advertising background preferred)
• Proficiency in Facebook Ads Manager & other emerging social platforms (TikTok, Twitter, Pinterest, etc.)
• Strong attention to detail and time management skills
• Self-starter who thrives in a fast-paced environment
• Proactive, organized, and able to work autonomously
• Understanding of the online advertising industry and social media
• Client Communication & Public Speaking skills
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables

Key Performance Indicators:

• Client Success Rate (hitting client goals)
• Account Growth & Retention
• Product & Strategy Development

Most Important Things (MITs):

• Account Growth & Retention (Results & Sentiment)
• Development of paid strategies for partners and department

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• The Senior Paid Social Strategist is responsible for the performance, strategy, and growth of likely our largest paid advertising accounts. He or She is also responsible for the growth of the paid advertising strategists &/or specialists skillsets through coaching, consulting, and being an end-all strategic resource for the team. Through the responsibilities outlined below, the Senior Performance Analyst plays an integral role in the development of the paid advertising offering and retention of its business

Responsibilities:

• Own strategy on 3-5 accounts OR $20k MRR minimum
• Lead and manage paid advertising strategy and initiatives to achieve success
• Spearhead strategic conversations with client and own the paid social client relationship
• Tactfully direct and hold your account teams accountable while maintaining a positive environment
• Lead and facilitate strategic decision making and pivots
• Contribute to development of junior talent by way of collaboration, example setting, and executing on key mentorship moments
• Contribute to execution of campaigns A-Z, including building, optimizing, and reporting when needed
• Own performance and strategy with the collaboration of specialists and or other strategists on allocated accounts
• Push department offering forward through strategic iteration and development, exploration of new techniques and thought leadership to maintain the cutting edge
• Contribute to the development and growth of the paid advertising department where applicable
• Contribute to new business development through service expansion identification, strategic audits and development of paid social pipeline
• Ability to speak to and strategize broader business impact of Paid Social efforts, using additional attribution platforms such as Google Analytics or Shopify
• Display general comprehension of the broader marketing funnel, not just paid social, in order to advocate for paid social when compared to against other channels
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 3-5 years of experience in paid digital advertising (paid social advertising background preferred)
• Proficiency in Facebook Ads Manager & other emerging social platforms (TikTok, Twitter, Pinterest, etc.)
• Strong attention to detail and time management skills
• Self-starter who thrives in a fast-paced environment
• Proactive, organized, and able to work autonomously
• Understanding of the online advertising industry and social media
• Client Communication & Public Speaking skills
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables

Key Performance Indicators:

• Client Success Rate (hitting client goals)
• Account Growth & Retention
• Product & Strategy Development

Most Important Things (MITs):

• Account Growth & Retention (Results & Sentiment)
• Development of paid strategies for partners and department

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• The Senior Paid Social Strategist is responsible for the performance, strategy, and growth of likely our largest paid advertising accounts. He or She is also responsible for the growth of the paid advertising strategists &/or specialists skillsets through coaching, consulting, and being an end-all strategic resource for the team. Through the responsibilities outlined below, the Senior Performance Analyst plays an integral role in the development of the paid advertising offering and retention of its business

Responsibilities:

• Own strategy on 3-5 accounts OR $20k MRR minimum
• Lead and manage paid advertising strategy and initiatives to achieve success
• Spearhead strategic conversations with client and own the paid social client relationship
• Tactfully direct and hold your account teams accountable while maintaining a positive environment
• Lead and facilitate strategic decision making and pivots
• Contribute to development of junior talent by way of collaboration, example setting, and executing on key mentorship moments
• Contribute to execution of campaigns A-Z, including building, optimizing, and reporting when needed
• Own performance and strategy with the collaboration of specialists and or other strategists on allocated accounts
• Push department offering forward through strategic iteration and development, exploration of new techniques and thought leadership to maintain the cutting edge
• Contribute to the development and growth of the paid advertising department where applicable
• Contribute to new business development through service expansion identification, strategic audits and development of paid social pipeline
• Ability to speak to and strategize broader business impact of Paid Social efforts, using additional attribution platforms such as Google Analytics or Shopify
• Display general comprehension of the broader marketing funnel, not just paid social, in order to advocate for paid social when compared to against other channels
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 3-5 years of experience in paid digital advertising (paid social advertising background preferred)
• Proficiency in Facebook Ads Manager & other emerging social platforms (TikTok, Twitter, Pinterest, etc.)
• Strong attention to detail and time management skills
• Self-starter who thrives in a fast-paced environment
• Proactive, organized, and able to work autonomously
• Understanding of the online advertising industry and social media
• Client Communication & Public Speaking skills
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables

Key Performance Indicators:

• Client Success Rate (hitting client goals)
• Account Growth & Retention
• Product & Strategy Development

Most Important Things (MITs):

• Account Growth & Retention (Results & Sentiment)
• Development of paid strategies for partners and department

¿Qué es Cobre y que hacemos?

Cobre es la plataforma líder de pagos instantáneos B2B en América Latina. Resolvemos los desafíos más complejos de movimiento de dinero en la región construyendo infraestructura financiera avanzada que permite a las empresas mover dinero más rápido, con mayor seguridad y eficiencia.

Habilitamos pagos empresariales instantáneos —locales o internacionales, directos o vía API— todo desde una sola plataforma.

Diseñada para fintechs, PSPs, bancos y equipos de finanzas que exigen velocidad, control y eficiencia. Desde pagos en tiempo real hasta tesorería automatizada, convertimos procesos financieros complejos en experiencias simples.

Cobre es la primera plataforma en Colombia que permite a las empresas pagar tanto a beneficiarios bancarizados como no bancarizados dentro del mismo ciclo de pago y a través de una sola interfaz.

¡Estamos construyendo la infraestructura de pagos empresariales de América Latina!

Qué estamos buscando:

Como Account Manager serás la persona responsable de gestionar y hacer crecer las cuentas longtail de Cobre. Estas son cuentas de menor volumen individual pero con un alto potencial agregado. Tu misión será maximizar el valor de estas cuentas a través de tres pilares fundamentales: eficiencia operativa, automatización de procesos y crecimiento sostenible (vía adopción y expansión).

Qué estarías haciendo:

A. Crecimiento de Revenue y Stickiness

• Aumentar el revenue de las cuentas longtail identificando oportunidades de upsell y cross-sell de productos Cobre (pagos locales, payouts, cross-border, Connect).
• Incrementar el stickiness de los clientes con la plataforma, asegurando mayor adopción de productos y profundidad de uso.
• Monitorear métricas clave por cuenta (volumen transaccional, productos activos, tasa de churn) y proponer acciones concretas para mejorarlas.
• Generar análisis de comportamiento de cuentas para identificar patrones de crecimiento y riesgo.

B. Automatización y Proyectos Estratégicos

• Ejecutar y optimizar flujos de Customer Success automatizado para cuentas longtail.
• Gestionar procesos de onboarding estandarizado, reduciendo fricción y tiempos de activación.
• Operar y mejorar herramientas de automatización (CRM workflows, n8n, Zapier o similares).
• Gestionar campañas de comunicación masiva:
  • updates de producto
  • cambios operativos o regulatorios
  • notificaciones a clientes
• Colaborar con equipos de producto y tecnología para mejorar la experiencia del cliente longtail.
• Contribuir a iniciativas de self-service e integración autónoma de clientes.

Operatividad del Día a Día

• Gestionar la operación diaria de las cuentas asignadas: resolución de tickets, seguimiento de incidencias y coordinación con equipos internos.
• Resolver consultas de nivel Tier 1–2 (transacciones, accesos, FX, operación general) utilizando playbooks definidos.
• Escalar incidencias complejas (Tier 3) a equipos internos con contexto completo.
• Gestionar tickets, seguimiento de incidencias y coordinación con equipos internos.
• Ser el punto de contacto principal para los clientes longtail, asegurando respuestas ágiles y efectivas.
• Mantener actualizado el CRM y los registros de interacción con cada cuenta.
• Escalar oportunamente problemas técnicos o comerciales al equipo correspondiente.

Qué necesitas:

• 2 años de experiencia en roles de:
  • Customer Success
  • Operaciones
  • Account Management
  • Consultoría
• Formación en Administración, Ingeniería, Economía, Finanzas o afines.
• Alta capacidad para gestionar múltiples cuentas y prioridades simultáneamente.
• Perfil analítico con capacidad de tomar decisiones basadas en datos.
• Excelentes habilidades de comunicación escrita y oral en español.
• Inglés intermedio–avanzado.
• Experiencia o familiaridad con herramientas de automatización de procesos (como n8n, Zapier, Make o workflows en CRM), o fuerte interés en aprenderlas.
• Capacidad para identificar tareas manuales y proponer mejoras eficientes.

Plus: 

• Experiencia o interés en fintech, pagos digitales o SaaS B2B.
• Familiaridad con herramientas como CRM (HubSpot, Salesforce), Slack y Google Workspace.
• Experiencia práctica diseñando o ejecutando automatizaciones (n8n, Zapier, Make, CRM workflows).
• Interés en optimización de procesos y eficiencia operativa.
• Conocimiento básico de APIs o integraciones técnicas.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Accounting Manager!

About The Role

We are seeking an experienced Accounting Manager to join our growing finance team. This role will oversee a range of accounting operations, with an initial focus on fixed assets, leases, and payroll. As our team continues to evolve, responsibilities may expand into other areas of accounting, offering the right candidate the opportunity to grow alongside the organization.

What You'll Do:

• Own and manage key accounting functions including fixed assets, lease accounting, and payroll, with flexibility to take on additional responsibilities as the team's needs change
• Manage fixed asset accounting end-to-end, including policy, reconciliations, and reporting, using NetSuite and the Netgain Fixed Asset Module (FAM)
• Lead lease accounting and ensure compliance with ASC 842
• Oversee payroll accounting and partner with the People team on reconciliations and reporting via Rippling
• Lead month-end and year-end close processes, including review of journal entries and account reconciliations
• Ensure SOX compliance across areas of ownership; design, document, and monitor internal controls
• Support external audit requests and interact with auditors as needed
• Drive continuous process improvement and system optimization initiatives

The Right Fit:

• Bachelor's degree in Accounting, Finance, or related field; CPA required or strongly preferred
• 6–9 years of progressive accounting experience, including at least 2 years in a supervisory or leadership role
• Deep expertise in fixed assets, lease accounting, and payroll
• Proficiency in NetSuite or similar accounting systems required
• Experience with Netgain FAM and Rippling (or similar payroll platforms) is a plus
• Strong working knowledge of SOX compliance and internal controls
• Big 4 public accounting background highly preferred
• Strong communication skills with the ability to present financial information to non-finance stakeholders

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Treasury Manager LATAM

Location: LATAM

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in building, stabilizing, and leading the treasury function across LATAM.

As Head of Treasury, you will partner closely with the LATAM Head of Finance and global finance teams, with direct exposure to senior leadership, ensuring full visibility, control, and execution of cash across multiple entities and currencies in the region.

You will own the LATAM treasury infrastructure, including banking, liquidity management, cash flow planning, and payment execution, while establishing scalable processes to support both organic growth and M&A integration.

This role operates in a complex, multi-entity and cross-border environment, requiring strong coordination across Accounting, AP, AR, FP&A, and Operations to ensure disciplined cash management, efficient funding, and controlled execution of payments across the region.

This role offers the opportunity to build and shape the treasury function from the ground up, implement structure and controls, and support the continued expansion of LATAM operations.

Key Responsibilities

• Own and manage LATAM cash position and liquidity across all entities and currencies, ensuring full visibility and control
• Develop and maintain short- and long-term cash flow forecasting models, supporting operational and strategic decision-making
• Own and execute all payment activities across LATAM, ensuring accuracy, proper authorization, and compliance with internal controls
• Review and approve payment batches prepared by AP, ensuring completeness, accuracy, and alignment with funding plans
• Ensure proper segregation of duties between AP (preparation) and Treasury (execution and approval)
• Establish and optimize banking structures across LATAM, including account setup, signatories, and payment frameworks
• Manage banking relationships across multiple jurisdictions, ensuring efficiency, reliability, and scalability
• Oversee intercompany funding structures and cross-border cash flows, ensuring alignment with operational and tax requirements
• Partner closely with AP and AR to manage cash outflows and inflows, ensuring alignment between payment schedules and collections
• Monitor and manage FX exposure across the region, providing insights into currency impacts and supporting risk mitigation strategies
• Establish and strengthen treasury policies, controls, and governance frameworks across all entities
• Support new entity setups and M&A integration, implementing treasury infrastructure and processes from day one
• Provide clear and structured reporting to leadership on cash position, liquidity risks, funding needs, and payment execution
• Identify and implement opportunities to improve efficiency, automation, and scalability of treasury operations
• Drive the evolution of treasury capabilities, including systems, tools, and process standardization across LATAM

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• 5–7+ years of experience in treasury, corporate finance, or related roles
• Experience operating in multi-entity, international environments (LATAM experience strongly preferred)
• Experience in fast-paced, high-growth or M&A environments is strongly preferred

Skills & Competencies

• Strong understanding of cash management, liquidity planning, and treasury operations
• Experience managing payment execution, banking platforms, and cash controls
• Solid understanding of FX exposure and financial risk management
• Strong analytical and financial modeling skills (cash forecasting, liquidity planning)
• Advanced proficiency in Excel and financial systems
• Ability to operate effectively in a complex, evolving environment
• Strong communication and stakeholder management skills
• Ability to work independently and take ownership of critical processes
• Fluent in English and Spanish(required); Portuguese is a plus
• Strong understanding of how Treasury interacts with Accounting, AP, AR, and FP&A
• Proactive mindset with a focus on control, visibility, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo 

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Ubicación: Colombia

*Este rol será contratado por Masiv Colombia*

Buscamos un Technical Account Manager responsable de garantizar el entendimiento de las necesidades técnicas de nuestros clientes, a través de un levantamiento efectivo de requerimientos y un acompañamiento consultivo de alto nivel. Este rol es clave para asegurar la satisfacción del cliente y agregar valor durante todo el ciclo de implementación y operación.

Requerimientos:

• Profesional en Ingeniería de Sistemas, Electrónica, Industrial o carreras afines (o experiencia equivalente).
• Experiencia en levantamiento y análisis de requerimientos técnicos.
• Conocimiento en integración de APIs.
• Manejo de herramientas de gestión de proyectos (ej. Jira).
• Excel intermedio a avanzado.
• Capacidad para gestionar múltiples proyectos simultáneamente.
• Habilidad para comunicar conceptos técnicos y funcionales a distintos stakeholders.

Responsabilidades:

• Levantar, analizar y documentar requerimientos técnicos e historias de usuario.
• Actuar como puente entre clientes y equipos internos (producto, desarrollo, operaciones).
• Acompañar técnicamente a los clientes durante integraciones e implementaciones.
• Gestionar múltiples proyectos asegurando tiempos, calidad y alcance.
• Identificar oportunidades de mejora y optimización en las soluciones implementadas.
• Garantizar una experiencia positiva del cliente a través de asesoría técnica continua.

Buscamos personas con ganas de aprender, aportar ideas y trabajar en equipo para seguir fortaleciendo nuestros canales.

Si te interesa o conoces a alguien que pueda encajar con este perfil, ¡postúlate o compártelo! 💙

About the role: The role requires effective internal communication and coordination with multiple stakeholders across disciplines. You will assist in preparing client updates, maintaining deliverable documentation, while also tracking project assets and managing QA.  Working alongside the Account team, you will help move projects through internal systems and ensure client requirements are met consistently. Additionally, you will provide support to the Account Management team as needed.. 

Responsibilities include but are not limited to

• Facilitate internal communication between multiple internal stakeholders across teams and departments 
• Support the preparation and maintenance of client updates, presentations, status sheets, asset trackers and file organization.
• Maintain tasks, assignments, asset delivery in Asana and other Project Management tools as needed 
• Coordinate with our network of creators to ensure timely delivery of assets and adherence to project specifications.
• Compile campaign performance metrics and create reporting decks using data visualization and internal tools 
• Ensure client requirements are met, proofread deliverables, and conduct QA of all assets before they go live 
• Create presentation materials and data summaries to be reviewed by senior account staff for internal and client-facing meetings.
• Ability to prioritize and handle multiple projects/asks simultaneously
• Support Account Management team across both client and internal needs

Goals for the role/what success looks like

• Develop strong relationships with internal teams across the organization
• Develop a firm understanding of WITHIN’s creative process
• Learn how the business operates and what success for WITHIN looks like
• Become the go to source for QA and asset delivery excellence

Reports to/works with

• Reports to Creative Account Manager

Requirements

• Bachelor’s Degree
• 1-3 years of experience working with a creative team or in digital marketing
• Strong attention to detail and organizational skills
• Excellent communication and time management skills
• Proficiency in Excel, G-Suite, and AI Tools such as Claude, Gemini, or ChatGPT
• Previous use of Asana or similar project management tool preferred 

Our interview process includes, but is not limited to the following:

• Cognitive Aptitude, English and Typing Test

We offer a competitive salary and benefits based on ability level, including:

• Base salary - 4.75M COP monthly
• Unlimited vacation policy
• Monthly phone/internet and food stipend
• Health insurance coverage
• Professional Development Program
• This is a fully in-office role. Candidates must be available to work on-site five days a week. (Based in Bogotá, Colombia)

About the Role: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing, and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company.

Responsibilities include but are not limited to;

• Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives
• Daily account management and optimization
• Implementing proprietary technology and best practices
• Responsible for driving, creating, managing, optimizing and reporting on campaigns
• Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives
• Interface and partnering with SBUs such as creative, client service and analytics
• Manage client calls and conduct client presentations

Requirements

• Bachelor’s Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)
• A minimum of 2 years of Salesforce Marketing Cloud experience
  
• Experience with other ESP’s (Braze, or Klavyio are preferred) required
• Experience with Google Analytics or Adobe Analytics required
• Experience and/or passion working with DTC brands 
• General business acumen
• Strong project management and ability to lead 
• Go-getter attitude with a desire to work in a fast-paced, exciting environment
• Team player
• Solution focused individual who thinks outside the box for clients
• Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)
• Ability to present data to clients in a meaningful way

Our interview process includes, but is not limited to, the following:

• Cognitive Aptitude and Typing Test
• Logic assessment on Excel

We offer a competitive salary and benefits based on ability level, including:

• Base salary DOE
• Unlimited vacation policy
• Monthly phone/internet and food stipend
• Health insurance coverage
• Professional Development Program
• This is a fully in-office role based in Bogotá, Colombia. Candidates must be available to work on-site five days a week.

Note. Please submit your resume in English.