• Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve: We use data to inform decisions and continuously assess our performance.
• Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

About this role

As a Community Health Worker, you will be Waymark’s frontline presence in the community, connecting with patients to provide social support, advocacy and navigation. You will work to improve the health of patients from low- income communities, by connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators. 

Key Responsibilities

• Attend a 2-3 week long paid training program.
• Meet patients in the community, in the home, and in healthcare facilities (including hospitals) and conduct a needs assessment, including motivating patients to set and achieve health goals.
• Help patients with health-related social issues like homelessness, substance use and hunger.  
• Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.).
• Manage relationships with the healthcare facility providers and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators).
• Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members.
• Accompany members to medical appointments as appropriate.
• Navigate technology systems to document each patient encounter in detail and accurately.
• Meet patients virtually, by phone or video visit, for conversations as appropriate.
• Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark’s services.
• Participate in weekly care team huddles. 

Minimum Qualifications

• Highly organized and self-motivated to work independently and manage schedules efficiently.
• Sound judgment and the ability to quickly analyze situations.
• Ability to work with a diverse community in an empathetic, passionate and professional manner.
• ​​Friendly, energetic, and enthusiastic personality.
• Desire to help others.
• Cultural competency - able to work with diverse groups of community members.
• Excellent interpersonal communication skills and active listening abilities.
• Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation.
• Comfortable with ambiguity and taking on a variety of tasks as needed.
• Reside within a commutable distance of Cleveland.
• Must be available to work a set schedule that includes at least one weekend day per week and one late-start shift per week.
• Travel required within the surrounding counties (up to 80%).
• Current Driver’s license and access to an insured vehicle. 

Preferred Qualifications 

• Community Health Worker certification.
• Long time resident of the Greater Cleveland area and knowledgeable of community resources. 
• Experience conducting home visits and outreach. 
• Experience working with managed care patients.
• Experience in customer- or client-service roles
• Knowledge of Greater Cleveland Medicaid populations.

Hiring Range

$22.38/hr - $25.42/hr

In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:

COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19.  As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health.  You will be asked to attest to your COVID vaccination status after an offer of employment is made.  Waymark will consider reasonable accommodations for individuals who cannot be vaccinated due to a disability or sincerely held religious belief.

Offer of employment is contingent upon successful completion of a background check.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Liquid Personnel is recruiting Adult Social Worker - Learning Disabilities Team at Redcar and Cleveland

What will your responsibilities be?

• Care Act Assessment — Complete strengths‑based Care Act assessments and reviews for adults with learning disabilities, ensuring eligibility decisions are clear, person‑centred, and aligned with statutory duties and best‑practice LD approaches.
• Risk, Safeguarding & MCA — Manage safeguarding concerns, undertake Section 42 enquiries where required, apply the Mental Capacity Act in complex decision‑making, and develop proportionate risk‑management plans that promote safety and autonomy.
• Support Planning & Multi‑Agency Work — Develop outcome‑focused support plans, commission appropriate services, and work collaboratively with health partners, providers, education, and community networks to enable independence, inclusion, and improved quality of life

Benefits:

• Immediate start with initial 3-month contract
• Supportive and Friendly Team
• Hybrid working

Qualifications & Experience:

To be successful in this role you must have, 

• Social Work England registration
• Eligible to work in the UK
• Hold a full UK driving licence
• Post-qualified experience
• Degree level or equivalent in Social Work

Why Liquid Personnel?

• Free DBS and compliance service
• Twice weekly payroll and ‘Faster Pay’ service, getting you paid more quickly
• Access to exclusive roles that aren’t available from other agencies
• Free access to Liquid’s exclusive social work training and CPD portal
• Your own dedicated consultant with extensive social work knowledge
• Access to a wide selection of social work positions across the UK
• “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place*
• “Find your own job” bonus – get £250 for bringing your own position to us *

Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

BH - 198213
GH - 34727

What You’ll Do  

The role of the Community Health Worker (CHW) is to create connections between diverse, underserved, and vulnerable populations to health and social service systems. Building trust and promoting encouragement are two of this role’s key objectives. This role assists the patient in accessing community services for their specific needs. The Community Health Worker also supports medical providers and the management team by creating community outreach programs and activities. These outreach programs are designed to promote, maintain, and improve the health of the patients and their family they serve. This position reports to Clinical Leader.  

The Day to Day 

• Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care. 
• Completes applications for resources, paperwork for provider visits, and additional administrative support activities. 
• Follows up and tracks referrals and outcomes for pharmacy, durable medical equipment (DME), and home care. 
• Assists with finding and scheduling transportation, advocates for members/patients, supports clinical staff, administers health screenings, and coordinates care (including identifying and accessing resources and overcoming barriers).  
• Builds and maintains current resource inventories for service area across multiple states. 
• Identifies situations calling for mandatory reporting and carry out mandatory reporting requirements by state requirements. 
• Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.

Minimum Qualifications 

• 2+ years combined of related education, experience, or certification. 
• Community Health Worker Certification is required for positions located or serving in the following states: AR, AZ, CO, CT, FL, IN, KS, KY, MA, MD, MO, NC, NM, OH, OR, PA, RI, SC, SD, TX, UT, VA. 
• Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes. 
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.

Preferred Qualifications 

• Certified CHW, CHES, certified nurse aid, or licensed medical assistant. 
• Experience working in a multi-cultural setting. 
• Experience working for a Managed Care or Medicaid plan. 
• Experience with kidney patients. 
• Experience with translation lines and services.  
• Basic computer skills. 

About You 

• Good communication skills. 
• Good organizational skills. 
• Strong critical thinking and problem-solving skills. 
• Extensive knowledge about community and available resources. 
• Embodies Strive’s core values: Care, Excellence, Tenacity, Innovation, and Fun. 

Hourly Range: $24.28 - $27.88