Multi-site Dermatology Group Seeks Regional Trainer

Position Details:

The Regional Trainer works closely with the Training Manager and Director of Training and Compliance to execute training programs to enable our team members with the skills and competencies needed for their roles, while promoting Optima’s mission and vision. They will also provide Compliance department support as needed.

This position will be an in-office role, with occasional trainings being provided remotely. The Regional Trainer will be on site in any of our regional clinics 2-3 days per week and at their home clinic for the remainder of the week. This role requires travel to clinics in the region assigned to them, currently in IN and OH.

Training Responsibilities

• Deliver primary training for all new Medical Assistants (MA) and Medical Receptionists (MR). This will include MA/scribe workflows, clinical skills, EMR education and usage, Pathology and Lab workflows and documentation practices, and on-site OSHA/CLIA compliance training. Training will be conducted both on site and virtually.
• Assist in office preceptors with training and provide a smooth transition to preceptor led onboarding. Offer on-site support for current staff as needed.
• Work closely with Training Manager to coordinate necessary training schedules and track competency completion for team members located in region.
• Under the direction of Training Manager assist in developing new training standards, materials, and programs as needed to support organization initiatives.
• Train and support newly onboarded providers on EMR workflows and best practices. Be on site to answer questions/address issues as they arise.
• Identify workflow issues and areas for improvement during site visits, collaborate with Practice Managers, Training Manager, and Director of Training and Compliance to develop and implement training solutions.
• Participate in additional special projects as determined by Director of Training and Compliance and Training Manager.

Compliance Support

• Conduct in-person OSHA/CLIA training for new hires in your region; provide on-site compliance support for new clinic openings.
• Provide on-site support during CLIA inspections and act as a liason between the CLIA inspector and Compliance Manager
• Identify any report observed compliance issues to Compliance Manager and Director of Training and Compliance. Collaborate to implement solutions and corrective actions as needed.
• Contribute to the standardization of policies and procedures across the organization, ensuring alignment with organizational standards, industry best practices, and Optima’s mission.
• Under direction of Compliance Manager, promptly report Melanoma cases in your region to state public health agencies.

Qualifications

• Certified Medical Assistant highly preferred
• Associates degree or higher education required
• 3+ years of healthcare training or clinical education experience
• Experience in Dermatology highly preferred
• Excellent communication, interpersonal, and collaboration skills
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Excellent organizational skills and attention to detail
• Have a demonstrated ability to inspire and motivate others
• Proficiency with Microsoft Office Suite or related software
• Experience with Modernizing Medicine’s EHR Platform highly preferred

Compensation

The position will offer competitive compensation. In addition, it will offer the personal reward associated with transforming our patients’ lives and building the most defensible healthcare services platform in the country.

Benefits

Our benefits include generous health, dental, vision, disability, and life insurance.

About Optima Dermatology

Optima Dermatology is revolutionizing skin care. We take great pride in offering convenient access to expert dermatological care and providing an exceptional experience for our patients. Our commitment and service to our patients starts with our team. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster an environment that is fun and hardworking and promise you will work alongside amazing colleagues who you are proud to call your teammates.

As a Health Coach Manager at Diverge, you will have a critical role in supporting our care teams in meeting performance goals and driving positive outcomes for the patients we support. As a highly experienced people manager you will mentor our Health Coaches, you are an empathetic leader who is excited to celebrate day-to-day successes and collaborate with team members to problem-solve when issues arise.  You create an engaging and positive team environment and are comfortable leading, assessing performance, and delivering consistent feedback, both positive and constructive to support employee growth and development.    

Key areas you’ll add value:   

• Responsible for people and performance management of assigned Health coaches on Care Teams   
• Support Health Coaches from onboarding through on-the-job learning to ensure success in their role of driving positive patient outcomes  
• Oversee all people management responsibilities including communication, performance management, growth and development, and administrative/compliance   
• Support coaches in assisting patients with social determinants of health needs
• Lead weekly meetings with Health Coaches to facilitate discussion regarding successes and challenges, and create a safe, trusted and collaborative environment in which each team member feels empowered to contribute  
• Identify performance issues that require proactive performance coaching, and when necessary, disciplinary steps  
• During the training period, partner with Population Health leadership team and Clinical Trainer to participate in assessment review, and identify emerging risk areas for additional training  
• Complete quarterly performance reviews and work closely with the team to align on prioritization of work  
• Work closely with individual Health Coaches to support ongoing growth and development  
• Monitor performance dashboards on a daily/weekly cadence to view individual Health Coach performance of assigned pods and facilitate ongoing feedback sessions to reinforce and/or correct behavior  
• Shadow Health Coaches and provide consistent feedback on patient engagement skills  
• Conduct Quality Assurance calls to gather NPS score and qualitative feedback from patients.    
• Participate in hiring manager responsibilities for new Health Coach recruitment.    
• Serve as a mentor to new Health Coaches   
• Additional responsibilities as necessary to support the aims of advancing the quality and performance of Diverge Health care teams.   

What You Bring   

• Demonstrated success in managing people and guiding their day-to-day performance  
• 3+ years of supervisory experience 
• Experience navigating and supporting social determinants of health needs
• Experience utilizing Motivational Interviewing is preferred 
• Strong customer service or patient-facing experience 
• Comfortable working with diverse teams with both clinical and non-clinical backgrounds  
• Experience working with remote teams and promoting team culture in remote environments   
• Ability to visit patients in home and drive on-site to meetings
• Familiarity with one or more of the following topics: primary care, health coaching, health education or care of vulnerable patient populations.  

Personal Characteristics   

• Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.   
• Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.   
• A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.   
• Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.   
• Strength in authentically connecting with people from all walks of life with empathy and humility.   

This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $75,000-$90,000. 

Join Our Team of Elite In-Home Personal Trainers – Empower Lives Through Fitness!
Are you a certified personal trainer passionate about making a real impact? At Svetness, we bring clients to you—so you can focus on what you do best: helping people achieve their fitness goals.

Why Train with Svetness?
✅ Flexible Scheduling – Set your own hours and choose the clients you want to work with.
✅ No Non-Compete – Train where and when you want-your career, your choice.
✅ Competitive Pay – Earn $35 to $45 per hour based on experience and client retention.
✅ Bonuses & Rewards – Get retention bonuses, plus client and trainer referral incentives.
✅ Liability Insurance – You're covered under our General Liability policy for peace of mind.
✅ Dedicated Support Team – Our concierge team handles scheduling and client requests so you can focus on training.
✅ Ongoing Education – Access free webinars, resources, and manager support to enhance your expertise.
✅ Exclusive Discounts – Enjoy 30% off fitness equipment, plus perks on meal prep, supplements, and more.
✅ No Sales Required – We provide a steady stream of clients—no need for marketing.
✅ Svetness App – Manage scheduling, track progress, and log sessions seamlessly.

What You’ll Do
As a Certified Personal Trainer, you’ll provide personalized, one-on-one and couples' fitness coaching in clients' homes, apartment gyms, or outdoor locations.

🔹 Design tailored workout programs based on client goals and assessments
🔹 Demonstrate exercises and ensure proper form, adjusting as needed
🔹 Track progress using the Svetness Fitness App, including session notes and reassessments
🔹 Maintain consistency with client appointments and scheduling
🔹 Travel to client locations (up to 45 minutes commute)

What We’re Looking For
✔ Certified Personal Trainer – Accredited by NCCA, DEAC, or NBFE
✔ CPR/AED Certified – Up-to-date certification required
✔ Experience – 1-3 years of personal training experience preferred
✔ Strong Communication Skills – Verbal, written, and technical
✔ Basic Nutrition Knowledge – Ability to guide clients on healthy habits
✔ Fitness Expertise – Comfortable with various training methods and equipment
✔ Physical Capability – Able to lift/push/pull up to 50 lbs.
✔ Personal Training Equipment – Ability to bring basic training tools as needed
✔ Reliable Transportation – Must be able to travel to client locations

Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness!

BENEFITS/PERKS

• Work-life balance: Design your own schedule and choose the clients you prefer to work with.
• Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want.
• Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication.
• Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses.
• Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy.
• Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes.
• Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise.
• Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs.
• Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc)
• Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts.
• Svetness App: Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly.

RESPONSIBILITIES

The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows:

• Customize client workout programs developed from the Initial Assessment
• Utilize the Svetness Fitness App for all client sessions, including programming & session notes
• Demonstrate each exercise and ensure client is performing correctly with or without modifications
• Conduct client Reassessments every 4-6 weeks
• Maintain client session appointments through Svetness scheduling software
• Able to provide a flexible schedule to accommodate client appointments
• Able to commute to and from client sessions up to 45 minutes

QUALIFICATIONS

• Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE.
• CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training.
• Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience.
• Strong communication skills: Effectively communicate verbally, in writing, and technically.
• Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices.
• Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods.
• Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties.
• Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.
• Reliable form of transportation

Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness!

BENEFITS/PERKS

• Work-life balance: Design your own schedule and choose the clients you prefer to work with.
• Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want.
• Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication.
• Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses.
• Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy.
• Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes.
• Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise.
• Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs.
• Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc)
• Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts.
• Svetness App: Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly.

RESPONSIBILITIES

The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows:

• Customize client workout programs developed from the Initial Assessment
• Utilize the Svetness Fitness App for all client sessions, including programming & session notes
• Demonstrate each exercise and ensure client is performing correctly with or without modifications
• Conduct client Reassessments every 4-6 weeks
• Maintain client session appointments through Svetness scheduling software
• Able to provide a flexible schedule to accommodate client appointments
• Able to commute to and from client sessions up to 45 minutes

QUALIFICATIONS

• Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE.
• CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training.
• Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience.
• Strong communication skills: Effectively communicate verbally, in writing, and technically.
• Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices.
• Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods.
• Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties.
• Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.
• Reliable form of transportation