KA-Senior  Customer Success Manager

Role summary –As a Senior Customer Success Manager, you will be responsible for driving the adoption and growth of Payoneer’s solutions among SMEs and professional businesses in China. You will partner closely with key customers to understand their needs, strengthen engagement, and unlock growth opportunities through Payoneer’s products. By building strong relationships and executing scalable customer development strategies, you will play a critical role in increasing customer retention, expanding business impact, and supporting Payoneer’s market growth in China.

Location: Yiwu; Hangzhou; Ningbo; Zhengzhou; Suzhou; Nanjing; Hefei

On-site
Full time

What you’ll do

Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs.

• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
• Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.
• Review and propose process improvement that drive client and market penetration.
• Build business success stories and case studies.
• Maintaining all information of customer activity within CRM platform.
• Maintain and exceed country targets in areas of # of clients from our direct business.

Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.

• Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team.
• Develop long-term strategic relationships with key stakeholders.
• Draft various business reports.
• strong business growth and sales capabilities.
• Independently own large, impactful customer strategy work end-to-end ；And can obtain growth opportunities for customers
• Work with internal teams, customers, and partners across the globe.
• Develop insights required to drive breakthrough success ；Can clearly develop regional customer strategy plans.
• High capability to solve issue that require cross functional collaboration.
• Work with clients to prove the underlying thesis of your strategy work ，Always maintain good communication and cooperative relationships with your clients
• Capable of project management ；Collaborate with internal teams to drive cross-company execution
• Strong structured reporting ability ；Clearly articulate the opportunities and directions you see to your leader

Who you are

• A Bachelor's degree, preferably in business or communications
• Native Mandarin with high level of English communications
• 5+ years of account management, business development or other relevant experience
• 8+ years of experience in selling complex solutions to corporate level clients – SME in Greater China
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact
• Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
• Strong written and verbal communication skills
• Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
• Track record of meeting and exceeding business established goals
• Ability to make decisions in a changing environment, anticipate future needs and drive results.
• High level of organization and focus and ability to work under pressure
• Excellent analysis and problem-solving skills, with creativity to look at problems from new angles
• Project management experience– Batch resolution of customer issues ，Manage most of your clients in bulk using project management methods, with strategic approaches and experience in winning market share for potential large clients
• Experience using salesforce.com or a similar CRM system
• Experience in the Payments or Banking industry or finance and tax
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools

Hudson River Trading (HRT) is seeking a highly motivated accounting professional with a background in financial services to join our Finance team in Shanghai. This role will support various functions within Finance such as daily bookkeeping, month-end closing, trading P&L reconciliation, local tax filing, and regulatory reporting.

Responsibilities

• Perform daily T+1 trading P&L reconciliations across various asset classes, including trading gains/losses, dividends, interests, and commissions using automated tools,  including SQL queries and running scripts in Python
• Handle accounting operations including accounts payable, bank reconciliation, fixed asset management, and preparation of journal entries – accruals, prepays, and intercompany transactions
• Assist with various China tax filings, including quarterly and annual CIT filing, monthly VAT filing, and other regulatory tax filings
• Interact with internal regulatory reporting team and external auditors to complete group and China statutory audits
• Collaborate with other accounting functions (FP&A, Tax, PostTrade, and Product Control) to support overall business needs
• Perform ad hoc accounting tasks, as required

Qualifications

• Bachelor’s degree in accountancy or other related disciplines with recognized professional accounting qualifications (CICPA, ACCA, CFA or equivalent certification)
• 3 -7 years of relevant experience in a similar capacity; experience in an international business preferred
• Ability to be a good team player and work independently
• Excellent time management and organizational skills, with the ability to meet tight deadlines in a fast-paced environment
• Strong cross-functional communication skills and a positive attitude
• Meticulously detail-oriented, with a focus on accuracy and a strong sense of responsibility
• Proficiency in written and spoken English and Mandarin
• Basic knowledge of SQL and Python preferred

Impact this role

At Fictiv, we are revolutionizing the sourcing of custom mechanical parts for Fortune 500 innovators. 在Fictiv，我们正在为财富500强企业革新定制机械零部件的采购方式。

As a Logistics team member, you will be the backbone of our daily shipping operations, ensuring seamless logistics execution between our manufacturing partners and global customers. 作为物流团队的一员，您将成为我们日常运输运营的核心，确保制造合作伙伴与全球客户之间的物流无缝衔接。

Your expertise will drive efficiency, cost savings, and timely deliveries, directly contributing to our mission of empowering product innovators.您的专业知识将提高效率、节省成本并确保准时交付，直接助力我们赋能产品创新者的使命。

You will report to the Lead of International Logistics.

Key Responsibilities

• Courier customs on hold handling for US import customs declaration.
• 中国快递出口在美国进口卡关的处理工作。
• Shipping document filing. (use for customs random checking and finance tax rebate)
• 流文件的归档。(用于海关随机检查及财务退税）
• Part of Logistics reporting.
• 部分物流报告的制作.
• Assist in the work temporarily assigned by the department manager.
• 协助部门经理临时委派的工作。

Desired Traits:

Major Requirement: Logistics Management, English, International Trade.

专业要求：物流管理，英语，国际贸易

Technical Skills:
技术技能：

• Education: Currently in 3rd year of university, good English reading and writing skills, can communicate with English e-mails and fluent oral English is better.
• Required Experience & Background
• 本科大三在读学生。良好的英语读写能力，可以用英文邮件沟通，口语流利更好。 本科或以上学历。良好的英语读写能力，可以用英文邮件沟通，口语流利更好。
• Proficiency in Excel (formulas, pivot tables) and logistics software (SAP/ERP/Odoo/Oracle is a plus).
• 熟练使用Excel（公式、数据透视表）及物流软件 (熟悉SAP/ERP/Odoo/Oracle 更佳）。
• Familiar with various international trade Incoterms such as FOB, CIF, DAP, and DDP, as well as the responsibility division points for each Incoterms. Understand all the processes of international transportation of goods and the related export documentation.
• 熟悉FOB, CIF, DAP, DDP各种国际贸易方式，以及每种贸易方式的责任划分点。了解货物国际运输的各个流程，以及相关单证。
• Understanding of different flight routes and ports, have knowledge related to customs codes filing, customs manuals, customs taxation are plus.
• 不同的航线和港口了解，有海关编码归档，海关手册，海关税务等相关的知识更好。

Soft Skills:
软技能：

• Outgoing and cheerful, passionate and energetic, possess good cross-functional communication skills.
• 外向开朗，热情活力，具有良好的跨部门沟通能力.
•  Have teamwork spirit, be careful and meticulous in doing things, have a good working attitude and be responsible.
• 具有团队精神，做事认真仔细，良好的工作态度和有责任心。
• Plus: Knowledge of HTS codes, customs handbooks, or freight forwarding.
• 加分项： 了解HTS编码、海关手册或货运代理。

At JetBrains, we create tools that help developers shape the future of software. Behind every product and line of code is a team that keeps the business grounded, connected, and growing. As we continue to expand our presence in China, we’re looking for a Head of Operations to lead operational and administrative aspects of our local office with clarity, trust, and purpose.

Our ideal candidate is a reliable, driven leader who takes ownership, builds strong relationships, and represents JetBrains with integrity and sound judgment. You’ll be the local face of the company, helping us operate compliantly and sustainably while supporting a healthy, productive office environment.

Responsibilities

• Compliance and governance: Carry out customary and legally required duties related to the maintenance and governance of the local entity in China. Ensure compliance with local laws and regulatory standards, including labor, corporate, and tax. Establish and maintain local policies and controls in line with global company policies.
• Representing the company: Act as JetBrains’ local representative within the assigned areas, conduct negotiations with vendors, sign contracts and official documents within sub-delegated authority, and ensure the local office operates in line with company policies and legal requirements.
• Strategy and alignment: Ensure the local operations run smoothly, provide feedback and strategic advice to the CAO, and align local execution with shareholder interests and corporate goals.
• External relationships: Build and maintain relationships with relevant authorities and service providers to support compliant, effective local operations and professional representation of JetBrains.
• Local operations leadership: Implement company strategies locally, oversee office administration and local services, and ensure operations run efficiently and consistently with global standards.
• Financial and business oversight: Oversee the financial performance of local operations in collaboration with the CFO and CAO. Ensure accounting, statutory reporting, audits (if applicable), banking processes, and vendor management are properly organized and controlled.
• Communication and transparency: Keep internal partners informed about key developments, risks, and decisions. Promote transparency and trust across the organization.
• People leadership (local teams): Guide and support the local office management and operations team, and other local support functions if applicable. Set goals and ensure strong execution against shared expectations.
• Safety and well-being: Maintain a safe, inclusive, and compliant workplace. Oversee local requirements related to health and safety and office standards.
• Events and community: Organize and support local office events that strengthen team engagement and office culture, aligned with company goals.
• Issue resolution and risk management: Address challenges quickly, assess risks, propose solutions, and lead remediation in coordination with global teams.
• Culture and values: Support and promote JetBrains’ culture and values locally, fostering collaboration and a high-trust environment.
  
  

Requirements

• Experience: Proven senior management experience in country or office leadership, general operations leadership, or similar role. Experience in the IT or software industry is a strong plus.
• Stakeholder management: Strong ability to build trust and work effectively with global leadership, finance, legal, and cross-functional partners.
• Compliance mindset: Solid understanding of how to operate a business in China, with strong attention to governance, risk, and compliance.
• Leadership style: High integrity, discretion, and reliability. Comfortable with ownership, ambiguity, and hands-on problem solving.
• Languages: Full professional proficiency in English and Mandarin Chinese, both written and spoken.
• Organizational skills: Strong prioritization and execution skills, and the ability to handle multiple workstreams and make sound decisions under pressure.
  
  

Why join us?

This is a rare opportunity to shape JetBrains’ presence in China at an important stage. You’ll work closely with global leadership while maintaining the autonomy to drive results locally. We’re looking for someone who can take real ownership of the office, lead with clarity, navigate complexity responsibly, and build a sustainable environment where our teams can do their best work.

#LI-EG1

Purpose of Position

• CASETiFY is seeking an Accounting Clerk experienced in managing our liquidity and vendor ecosystem with precision, ensuring seamless global settlements.

Job Description

• Manage daily fund transactions (expense reimbursements, supplier payments, customer receipts), bank account administration, account opening/closing, bank reconciliations, and fund pooling.
• Proficient in domestic and international settlement processes; handle foreign exchange receipts and payments, monitor bank inflows and outflows, complete daily fund closing, and promptly report and resolve exceptions.
• Collect, compile, analyze, and report weekly cash positions, fund plans, and other financial information as required.
• Assist in developing cross-border cash pools and implementing overseas financing projects and ongoing management.
• Execute idle cash investment plans, liaise with banks, complete product subscriptions, redemptions, and yield tracking.
• Perform foreign exchange reporting in compliance with SAFE regulations.
• Support the team in filing accounting vouchers, expense documents, tax records, and other financial materials.
• Undertake other duties assigned by superiors.

Requirement

• Bachelor’s Degree or Diploma Holder in Accounting, Business, or related disciplines.
• 1+ year of hands-on experience in various accounting functions, including general bookkeeping and managing Accounts Receivable and Payable.
• Comfortable with written communication in both English and Cantonese.
• Good computer knowledge, including Microsoft Office, Google Workspace, and Chinese Word Processing.
• Demonstrated sense of responsibility, self-motivation, and a proactive attitude.
• A strong team player with meticulous attention to detail.
• Ability to work independently, manage multiple tasks simultaneously, and consistently meet tight deadlines.

Purpose of Position

• CASETiFY is seeking a Senior Taxation Officer in our Shenzhen Finance hub. You will be the cornerstone of our regional tax compliance and financial efficiency. We are looking for a meticulous, data-driven professional to manage our export tax rebate processes and safeguard our preferential tax status. 

Job Description

• Handle accounting, filing, and management of core taxes (corporate income tax, VAT, and VAT Refund) to ensure true, accurate, and complete declarations.
• Interpret preferential tax policies, maintain tax auxiliary ledgers and annual records, preserve high-tech enterprise and Qianhai preferential status, apply for incentives, and ensure full implementation of applicable policies.
• Respond to tax bureau inquiries and inspections; lead audit responses, mitigate risks, and limit any additional tax or penalties while safeguarding corporate reputation and business continuity.
• Understand business operations in depth, conduct regular tax risk assessments, propose rectification plans, and drive implementation.
• Stay current on national and local tax regulations, provide tax advisory and planning for operations, and contribute strategic input to business decisions and investments.
• Manage end-to-end export customs declarations: collect order details from business teams, handle platform applications and write-offs, submit via Customs Single Window, supply full documentation to brokers/forwarders, track progress, and resolve corrections for smooth clearance.
• Organize and reconcile complete customs documents (contracts, delivery notes, invoices, bills of lading, bank slips, etc.) for three-way matching and closed-loop management; maintain structured filing with consistent logical timelines.
• Implement job rotation, prepare rosters, complete daily handovers and Customs Declaration Handover Log, and remain reachable outside working hours for urgent declaration matters.
• Align shipping and loading schedules with business teams, submit timely VAT Refund filings, coordinate with platforms, customs, and brokers to resolve issues, and support foreign exchange settlement write-offs.
• Maintain the Export Customs Declaration Ledger, submit weekly reports to the Finance Manager, monitor new customs and VAT Refund policies, analyze impacts, and propose process improvements.
• Resolve declaration exceptions (inspections, document discrepancies, HS code challenges); conduct self-inspections, support on-site audits, and build strong relationships with tax and customs authorities.
• Complete other duties assigned by superiors.

Requirement

• Bachelor’s Degree or Diploma Holder in Accounting, Business or related disciplines.
• 3+ years of related working experience. Experience within the E-commerce or Retail sectors is a definite advantage.
• Proficiency in accounting software is required; familiarity with NetSuite is a plus.
• Strong written and verbal communication skills in both English and Cantonese.
• Excellent communication and interpersonal abilities.
• Demonstrated sense of responsibility, self-motivation, and a proactive attitude.
• A strong team player with meticulous attention to detail.
• Ability to work independently, manage multiple tasks simultaneously, and consistently meet tight deadlines.

The Team You’ll Work With

Carta is looking for a Sales Development Representative to join our Fund Administration and Private Equity Sales team in Hong Kong.

Carta opened its Singapore office in 2021, and since then, has been building a world-class team to support the Private Capital ecosystem across Asia Pacific. The Hong Kong team is lean and agile, and composed of local venture industry experts and Carta experts. 

The Sales Development Representative Teams are the driving force of Carta’s upward trajectory. You will work with the GTM lead on marketing related projects, territory research, prospect targeting, reporting, and events maximization strategy. We pride ourselves on investing in our team and promoting from within. All SDRs receive training on Carta software, private market finance, and equity administration along with ongoing training in consultative sales, client management, negotiation and sales operations.

The Problems You’ll Solve

Business Demand Generation & Ecosystem Building

• Generate Pipeline: Identify the Ideal Customer Profile (ICP) and prospect via multiple channels (Email, Phone, LinkedIn) to drive the overall company pipeline.
• Partner Development: Work closely to start, nurture, and maintain partner relationships with law firms, tax consultancies, audit firms, and other key ecosystem players in Hong Kong to generate referral business.
• Networking: Act as a brand ambassador by aggressively networking in person within the Hong Kong financial and tech community.
• Targeted Outreach: Create and manage outreach campaigns to CFOs and GPs at Venture Capital and Private Equity firms in the region.
• Value Selling: Match prospect pain points to specific value propositions across various buyer personas, roles, and functions.

Event Strategy & Execution

• Event Collaboration: Collaborate closely with the Sales and Marketing teams to execute high-impact sales events.
• Audience Acquisition: Drive attendance and invites to sales events (both in-person and virtual) through targeted outreach and network leverage.

Data and Process Integrity

• Pipeline Management: Work closely with the Fund Sales team to build a healthy sales pipeline.
• Lead Triage: Respond quickly and efficiently triage leads based on channel and need.
• Data Hygiene: Build and manage sizable lead lists to glean unique insights; ensure data integrity across critical business systems (e.g., Salesforce, Outreach, Marketo).

The Impact You’ll Have 

• Language Skills: Native or professional fluency in Cantonese and Mandarin is compulsory for this role to effectively navigate the local market.
• Industry Experience: Prior experience working within Venture Capital or Private Equity in Hong Kong is required. You must understand the local investment landscape.
• Networking Savvy: You are highly proficient at in-person networking and comfortable navigating social situations with senior executives.
• Grit: Ambitious, driven, and fearless in the face of rejection.
• Coachability: Tremendous desire to constantly improve in a “no-egos” and high-velocity environment.
• Emotional Intelligence: Ability to read emotional cues, understand a customer’s needs, and navigate a conversation with meaningful solutions.
• Customer-Facing Experience: Experience working in a high-volume customer-facing role. Able to professionally communicate with founders, CEOs, and senior executives.
• Communication: Ability to break down and effectively communicate complex topics.
• Work Authorization: Authorized to work in Hong Kong without sponsorship.

Nice to have:

• Experience managing data in a CRM system (Preferably: Salesforce).
• Proficiencies with Microsoft Office and/or Google Suite (GSuite).
• Experience working at a high-growth software company.

We are a Bitcoin Layer 2 project dedicated to unlocking the utility of the world’s premier digital asset. As we scale our ecosystem, we need a Finance Lead to serve as the backbone of our fiscal operations. You will bridge the gap between traditional financial rigor and the fast-paced world of Bitcoin-native finance, ensuring our accounting is airtight and our global team is supported by seamless payroll systems.

Your Core Responsibilities

• Manage the full-cycle accounting process, including accounts payable/receivable, general ledger maintenance, and month-end closing for both fiat and BTC-denominated transactions.

• Oversee global crypto-to-fiat payroll for a distributed team, managing the complexities of multi-currency distributions (stablecoins, BTC and local fiat).

• Monitor and manage the project’s liquid assets, ensuring secure storage, efficient gas management for on-chain movements, and timely fiat off-ramping for operational expenses.

• Implement and optimize crypto-native accounting software (e.g., Cryptio, Bitwave) to automate transaction reconciliation and reporting.

• Work with external partners to ensure all financial activities comply with international tax laws and reporting requirements specific to digital asset holdings.

Who You Are

• You understand the unique technical and cultural significance of the Bitcoin ecosystem and are excited to build on a Layer 2.

• You have an eye for detail and a passion for clean ledgers, especially when dealing with the volatility and complexity of crypto-to-fiat conversions.

• You can navigate the friction points between traditional banking and the crypto industry, finding reliable solutions for off-ramping and international transfers.

• You are comfortable working in a high-growth environment where financial processes need to be built and refined from the ground up.

Requirements

• 5+ years of professional experience in finance or accounting roles.

• Proven proficiency in crypto accounting tools (e.g., Bitwave, Cryptio, Tres) and traditional platforms (e.g., QuickBooks, Xero).

• Direct experience managing international payroll involving both digital assets and fiat.

• Strong understanding of Bitcoin-native concepts (UTXOs, Lightning Network, or L2 scaling solutions).

• Degree in Finance, Accounting, or a related field; professional certification (CPA/ACCA) is a plus.

We are a crypto-native investment fund at the frontier of Decentralized Finance (DeFi). As we deploy capital into the most innovative protocols and infrastructure projects, we are seeking a Head of Legal to architect our global fund structures and navigate the rapidly evolving intersection of traditional finance and blockchain technology.

Your Core Responsibilities

• Lead the legal design and maintenance of investment vehicles across multiple jurisdictions, ensuring they are optimized for crypto-native institutional and retail participation.

• Develop and oversee a robust compliance framework that addresses AML/KYC requirements, securities laws, and evolving regulatory mandates in key global markets.

• Manage the legal lifecycle of deal flows, from reviewing SAFEs/SAFTs and token purchase agreements to overseeing complex DeFi-native investment strategies.

• Act as the primary point of contact for regulators and external counsel, staying ahead of legislative changes that impact DeFi and digital asset management.

• Establish internal legal protocols for treasury management, employee incentive schemes (token options), and corporate governance.

Who You Are

• You have extensive experience in high-level investment management and understand how to bridge the gap between "Code is Law" and traditional legal frameworks.

• You don't just understand law; you understand smart contracts, liquidity pools, and the unique legal challenges of non-custodial investment strategies.

• You are comfortable making high-stakes decisions in "grey" regulatory areas, providing clear, actionable advice rather than just listing risks.

• You are adept at managing a network of international law firms to ensure seamless operations across different regulatory regimes.

Requirements

• 10+ years of legal experience, with a significant portion spent in Investment Management (Hedge Funds, PE, or VC).

• Proven track record in a Senior Legal role within the crypto/Web3 sector.

• Deep knowledge of global securities laws and the regulatory landscape for DeFi.

• Juris Doctor (JD) or equivalent law degree and active bar membership in good standing.

• Experience with cross-border tax structuring and offshore fund jurisdictions (e.g., Cayman, BVI, Singapore, etc.).

Summary: We are seeking an experienced Site Reliability Engineering (SRE) / DevOps Manager to lead our teams and drive reliability roadmaps. As a key player in our leading crypto tax and portfolio tracking platform, you will ensure the resilience and efficiency of our cloud-native infrastructure.

Responsibilities:

• Lead and manage SRE and DevOps teams to optimize platform reliability and performance.
• Develop and implement reliability roadmaps, ensuring alignment with business goals.
• Collaborate with cross-functional teams to drive cloud-native strategies and solutions.
• Oversee incident management processes and implement proactive measures to minimize downtime.
• Ensure the scalability and security of our infrastructure in a cloud environment.

Required skills:

• Minimum of 3 years' management experience in SRE or DevOps roles.
• Strong background in cloud-native environments and technologies.
• Experience with incident management and reliability improvement frameworks.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and a proactive approach to challenges.