The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a central region.

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

iOS Engineer II

Adyen is looking for a full-time iOS developer to help us conquer the world of mobile payments. You'll be working in a cross-functional and motivated team with a lot of room to start new initiatives and take ownership. Besides having an open and entrepreneurial mindset, we expect you to be experienced in iOS development, both from an implementation and architectural point of view. Join us on the journey of reimagining the way people pay on mobile and take your part in revolutionizing the payment industry!

Our Team 

• You will be working on a cutting edge solution, building the future of mobile payments in the form of a SDK’s, using the most up-to-date iOS stack (iOS 17/18, async/await). 
• You’ll be working on mission critical SDK’s used by our merchants like Uber, Booking.com and McDonald's to authenticate financial transactions following the latest cutting edge protocols and technologies, and tackling security and compliance challenges.

Who you are

• A motivated, enthusiastic team player
• Able to write reliable and clearly understandable code
• Willing to learn and improve
• Flexible, open to new ideas
• Proactive, can bring great ideas to improve the solution

Your qualifications:

• A minimum of 4 years of experience in iOS development using Swift
• Excellent verbal and written communication skills in English

Nice to have technical qualifications:

• Experience with building libraries used by other developers

The annual base salary range for this role is $154,000 - $200,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines. 

This role is based out of our Chicago office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. 

The iOS Platform team sets the technical direction for iOS at Reddit. Our customers are primarily other engineers. It’s our job to help improve developer efficiency by providing libraries/APIs/frameworks, monitoring performance, building shared components, improving build tools, etc. In the codebase, we own the core components of the app such as the networking and caching stack. We set the direction in which the codebase builds by defining which design patterns and technologies to employ at Reddit.

This role will enable us to architect our iOS app to scale for the next 100M+ DAUs. They will help establish the right standards in iOS development and will help in improving the overall iOS development experience at Reddit. In addition, they will mentor senior iOS engineers across Reddit and will be seen as a go-to person for any challenges on iOS App architecture.

As a Principal Engineer in the iOS Platform team, you will be responsible for designing a solid foundation for our iOS application development. You will have the company-wide scope, impact, and responsibility in shaping the future of iOS development at Reddit. You will champion the technology selection, best practices in Reddit’s iOS application development. In addition, you will act as an Architect for the iOS application at Reddit.

What you’ll do

• Own the architecture of Reddit’s iOS Mobile App and make it scale to the next 100M+ DAUs. Propose ideas/solutions to reach our vision of “making Reddit’s Mobile Apps best-in-class.”
• Identify the gaps in our current iOS App Architecture, and lead redesign of the iOS platform to improve modularity, performance, and quality.
• Define, measure, and execute on key user-facing performance goals, specifically minimizing App Not Responding (ANR) rate, reducing app launch time (Time to Interactive/TTFF), and eliminating slow/dropped frames.
• Improve observability and harden data quality for all key performance areas, including establishing reliable telemetry, monitoring, and guardrails for ANR rate, app launch time, and slow/dropped frames.
• Drive a company-wide culture of performance, ensuring that every iOS engineer at Reddit has the tools and skills needed to own the performance of their product surfaces.
• Mentor iOS developers across the company.
• Be the go-to person for developers on complex problems in iOS development.

What we expect from you

• Deep experience-based understanding of how to build mobile applications at scale.
• You are a strategic thinker who thrives on developing a long-term technical foundation and has a passion for developing scalable, well-designed software that improves people’s lives globally.
• 10+ years of Software development experience with at least 5+ years in designing/developing iOS applications. 
• Experience in influencing larger (200+ engineers) organizations on technical direction/best practices related to iOS
• Experience with modern iOS development frameworks such as Swift UI and structured Concurrency.
• Passion for developing scalable, well-designed software that improves people’s lives globally. 
• Experience working with cross-functional teams such as design, product, data teams to deliver great user experiences.
• Bachelor's degree or higher in Computer Science or a related field, or equivalent technical expertise

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio 

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the team + role 

Robinhood's Customer Experience team is committed to providing an outstanding customer experience. In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues. In particular, your work will focus primarily on options trading and margin related issues experienced by our fast-growing customers. Your job is not only to help our customers with the issues they encounter, but empower them to learn and grow as traders. You will also play a critical role in providing feedback to business partners that help further enhance our product and platform, improving the customer experience. 

As an Advanced Services Representative, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your mission will be to solve customer issues efficiently and effectively. Self-starters who spot and solve problems thrive at Robinhood, and you'll have a special role as the voice of our customers.

Shifts actively recruiting for by most needed:

• Remote-Overnights
• In-office Day Shift
• Remote- Mid Shift

This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 9-week onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

Applications for this role will be accepted through ongoing. Please connect with your recruiter for more information about this role’s application window.

What you’ll do

• Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams.
• Identify and analyze customer issues, providing thorough and effective solutions to enhance customer satisfaction.
• Develop subject matter expertise in areas such as Options and Margin trading to effectively handle and resolve technical customer queries.
• Utilize customer insights and data analytics to identify trends, escalate findings, and propose customer-centric solutions.
• Contribute to internal knowledge bases, training content, and onboarding processes to improve team readiness and effectiveness.
• Address escalated customer issues, ensuring swift resolution while balancing business integrity and regulatory compliance.
• Engage in continuous learning and actively participate in team-driven process improvements.
• Provide customer support for Event Contracts upon obtaining Series 3 licensure, leveraging strong derivatives and risk management expertise

What you bring 

• 3+ years of customer experience within financial services, including at least 1 year working in an active trader role or on a trade desk.
• Active Series 7 & 63 
• Bonus if you have Series 3 & 4 
• Demonstrated ability to collaborate with cross-functional teams (Product, Compliance, Engineering) to enhance product functionality and customer satisfaction.
• Proven track record of effectively handling escalated customers and successfully de-escalating them
• Familiarity with support platforms and CRM tools (e.g. Salesforce)
• Enthusiasm for financial markets, trading platforms, and fintech innovations.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

What you'll do:

We are seeking a highly skilled and experienced Engineer specializing in Flutter to join our Mobile Engineering Team. As a Sr. Mobile Engineer II, you will lead mobile architecture, mentor engineers, and deliver scalable, high-performance applications that power a seamless cross-platform experience. You will influence technical direction across teams, set a high standard for engineering excellence, and drive end-to-end quality and reliability in our mobile products.

In this role you will:

• Own the life cycle of features through testing, debugging, documenting, releasing, and monitoring
• Take part in daily standups and regular team-wide meetings to discuss current and upcoming tasks
• Participate in the technical roadmap for mobile architecture, frameworks, and tooling
• Participate in design reviews, architecture discussions, and performance optimization efforts across iOS and Android
• Implement robust, maintainable Flutter solutions that follow best practices for state management, dependency injection, and reactive programming
• Collaborate with Product and Design teams to iteratively improve the user experience on mobile platforms
• Investigate issues, mitigate them, and recommend preventative measures
• Improve observability, monitoring, and crash analytics to ensure product stability and quality
• Help foster a culture of technical excellence, innovation, and collaboration

What you'll need:

• 6+ years of professional software engineering experience
• 2+ years of hands-on Flutter and Dart experience in production environments
• Understanding of mobile architecture, state management, and design patterns (BLoC, MVVM, Clean Architecture)
• Experience maintaining testing strategies for Flutter applications, spanning unit, widget, integration, and end-to-end levels
• Familiarity with building CI/CD automation for mobile delivery
• Understanding of RESTful APIs, WebSockets, and offline data handling
• Familiarity optimizing performance, reliability, and user experience across diverse devices
• Ability to perform in a team environment adopting agile principles
• Strong written and verbal communication skills
• Strong grasp of OOP design principles

Bonus Points for:

• Knowledge of native iOS (Swift) and Android (Kotlin/Java) integration
• Experience with fintech or trading platforms
• Contributions to open-source frameworks or SDKs

Compensation:

The salary range for this role will be $140,000.00 - $190,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.

Location:

This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin.

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

We are seeking a highly motivated, technically adept Senior Trade Support Engineer. In this high-impact role, you’ll collaborate directly with traders and developers to troubleshoot critical live trading issues, manage complex incidents, and ensure the stability and resilience of production trading systems. You will be relied upon for swift problem diagnosis under pressure, rapid resolutions to minimize system downtime, and clear, concise communication across both technical and non-technical teams. This is an individual contributor role for a seasoned engineer who relishes autonomy, thrives in urgent situations, and is eager to make meaningful contributions to a cutting-edge trading operation. 

WHAT YOU’LL DO

• Troubleshoot and resolve live trading system issues, minimizing downtime during outages and communicating status updates to stakeholders. 
• Monitor real-time production environments, respond to anomalies, and escalate as needed. 
• Automate workflows and manual processes using Linux, Python, and Bash to improve operational efficiency. 
• Collaborate directly with traders and developers to relay critical system and software issues, and assist with patching and recovery. 
• Contribute to process improvements, documentation, and knowledge-sharing materials (runbooks, FAQs, retrospectives). 
• Own incident response, follow up on lessons learned, and drive continuous improvement of support operations. 

WHAT WE’RE LOOKING FOR

• Advanced knowledge of Linux; strong troubleshooting experience via CLI. 
• Experience working within the options space and familiar with one core market CME-Cboe.
• Proficient in Python and Bash scripting for automation. 
• Experience querying databases (SQL, Snowflake). 
• Prior experience supporting trading systems in a high-pressure, fast-paced environment. 
• Excellent problem-solving and communication skills; comfortable working with technical and non-technical teams. 
• Detail-oriented with a proactive, ownership-driven approach to incident management and process improvement. 

This high visibility role directly supports senior leadership and is pivotal in scaling and driving operational excellence for CTC’s systematic trading business. You will collaborate closely with quantitative researchers, traders, technologists, and cross functional enterprise teams to accelerate strategic initiatives - expanding product offerings, optimizing execution costs, and strengthening risk management frameworks.  

WHAT YOU'LL DO

• Assist in building roadmaps, reviewing interdependencies, and help with sequencing. 
• Help team members break projects down into smaller, incremental commercial steps. Track progress and drive accountability.  
• Anticipate breaks in project plans, escalate and adjust plans as projects pivot.  
• Improve team communication by getting right stakeholders in the room, re-centering focus by summarizing current state, shepherding projects to sensible next steps and defining what good follow-ups looks like.  
• Develop solid understanding of data processes and infrastructure. Understand current and future downstream data use cases. Drive data requirements as they relate to model research use cases.  
• Help business leads drive high degree of consistency between research and production.  
• Drive cross team collaboration with other businesses and departments.  
• Assist in supporting technical upgrades to management tooling.  
• Optimize workflows: map end-to-end processes, identify bottlenecks, and recommend enhancements or new tools to enable continuous improvement.  
• Foster a high-performance culture: create a collaborative culture committed to problem solving, high quality delivery, and ongoing refinement of processes.  

WHAT WE'RE LOOKING FOR

• Bachelor or Master’s degree in Business, Computer Science, Engineering, or related field (preferred).  
• Experience in systematic trading, quantitative / technical program management, or consulting in options/volatility strategies - or similarly complex environments.  
• Understanding of options risk (Greeks, volatility surfaces), internalization/externalization trade flows, and delta hedging fundamentals.  
• Proven track record in program and process management across engineering and trading, with expertise in OKRs, dependency mapping, and post incident analysis. 
• Exceptional communication skills - capable of producing clear, concise reporting, making decisive recommendations, and driving swift execution.  
• Adaptive problem solver with a growth mindset - able to learn from setbacks, pivot quickly, and champion continuous improvement.  
• Genuine commitment to CTC’s values of diversity, ethical excellence, and equal opportunity - thriving in a fast-moving, collaborative environment.