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Senior Customer Engineer
The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.
As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.
This is a remote role supporting a central region.
What this looks like day-to-day
- New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
- Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
- Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
- Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
- Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
- Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
- Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
- Proven experience managing strategic accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
- Experience mentoring or coaching more junior technical team members.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
- Hands-on experience with mobile app development, including Swift, Android, or React Native.
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
- Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Remote
Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.
Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Ready to apply?
Apply to Pendo
Director of Product Engineering
Want to learn more about The Scion Group? Check out our website.
We're hiring immediately!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Your Opportunity
The Director of Product Engineering is responsible for leading the design, development, and delivery of Scion’s internal and resident-facing software tools. This role sits at the intersection of product management, engineering execution, and business strategy—ensuring Scion’s technology platforms drive operational efficiency, enhance resident experience, and scale with portfolio growth.
This leader will build and manage high-performing engineering teams, partner closely with product and operations stakeholders, and establish a modern, scalable technology ecosystem aligned with Scion’s long-term digital strategy.
Your Responsibilities
Engineering Leadership & Strategy
- Define and execute the engineering vision for Scion’s software platforms, aligned with business objectives.
- Lead, mentor, and grow a team of software engineers, QA, and technical leads.
- Establish best practices for architecture, coding standards, testing, and deployment.
- Drive adoption of modern development frameworks, cloud infrastructure, and scalable systems.
Product & Cross-Functional Partnership
- Partner with Product, Analytics, Revenue Management, and Operations teams to translate business needs into technical solutions.
- Collaborate on product roadmaps, ensuring engineering feasibility, scalability, and performance.
- Act as a key stakeholder in prioritization, balancing speed, quality, and business impact.
Platform Development & Ownership
- Oversee development of internal tools (leasing, operations, reporting, integrations) and resident-facing applications.
- Ensure systems integrate seamlessly with third-party platforms (e.g., property management systems, CRMs, payment systems).
- Drive data platform improvements to support analytics, reporting, and decision-making.
Delivery & Execution
- Implement agile development processes to improve speed, predictability, and transparency.
- Own delivery timelines, resource planning, and execution quality.
- Monitor KPIs such as system performance, uptime, deployment frequency, and defect rates.
Technology & Architecture
- Lead architectural decisions to ensure systems are scalable, secure, and maintainable.
- Champion cloud-native solutions (e.g., AWS/Azure), APIs, and microservices where appropriate.
- Ensure adherence to cybersecurity, data privacy, and compliance standards.
Operational Excellence
- Improve engineering efficiency through tooling, automation, and CI/CD pipelines.
- Manage vendor relationships and external development partners as needed.
- Establish incident response processes and ensure high system reliability.
What We Require
Experience
• 8+ years of software engineering experience, with 3–5+ years in a leadership role.
• Proven experience leading engineering teams delivering SaaS or enterprise software products.
• Experience building and scaling internal tools or operational platforms preferred.
• Background in e-commerce, property management/revenue management, or marketplace platforms is a plus.
Technical Expertise
• Strong understanding of modern web architectures, APIs, and cloud infrastructure.
• Experience with languages/frameworks such as JavaScript (React, Node), Ruby on Rails, Python, or similar.
• Familiarity with data systems, integrations, and analytics platforms.
• Experience implementing CI/CD pipelines and DevOps practices.
Leadership & Business Skills
• Demonstrated ability to align engineering efforts with business outcomes.
• Strong communication skills with both technical and non-technical stakeholders.
• Experience working in cross-functional, product-driven environments.
• Ability to prioritize effectively in a fast-paced, growth-oriented organization.
________________________________________
Key Competencies
• Strategic thinking with hands-on execution capability
• Strong ownership and accountability
• Collaborative leadership style
• Data-driven decision-making
• Continuous improvement mindset
Operational Details
- Job location is based at Scion’s Chicago corporate headquarters.
- Working hours consist of standard daytime business hours.
Your Benefits
- FLSA Status Exempt
- Discretionary annual bonus
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
- Paid Maternal Leave
- Parental Leave
- Learning reimbursement opportunities
The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.
IND-B #wearehiring #werehiring
The base salary range for this full-time position is base + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Ready to apply?
Apply to The Scion Group
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe’s support teams provide integration guidance and assistance based on a deep understanding of Stripe’s products. Support specialists interact with both developers and non-technical stakeholders to identify root cause of payment-blocking issues, answer questions and to advise users on how to get the most out of Stripe’s powerful infrastructure.
Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event.
What you’ll do
We are building a team of support specialists that will work with the largest and most complex Stripe Terminal users. As a Network Support Specialist, you’ll be the subject matter expert on Terminal's SDKs, payments hardware and device management, and will deeply collaborate with Stripe’s Technical Support and Product Support Operations teams.
Responsibilities
- Build familiarity with Stripe Terminal’s rapidly growing product suite, which includes EMVCo certified card readers, Tap to Pay on IPhone/Android, POS integrations, payment gateway partnerships and cloud-based device management
- Troubleshoot issues and advise both SaaS platforms and direct enterprise users on their integrations and connectivity/hardware setup across multiple channels (including email, chat, and live calls)
- Identify patterns in user issues, craft support materials and propose improvements to the Terminal Engineering team
- Take an analytical approach to tracking points of friction for users and work cross-functionally to drive step-function improvements in user experience
- Optimize our internal and external documentation for both technical and non-technical audiences
To equip you for this, you will go through an extensive onboarding that provides foundational understanding in at least one programming environment as you go deeper on Stripe’s API & product features. Over time, you will learn the basics of all of Stripe’s supported backend languages as well as client technologies including JavaScript, Android, iOS and React Native. You will also solidify your knowledge of SQL and Splunk basics to excel on the job.
Who you are
- 8+ years of experience in networking, IT infrastructure, and/or hardware troubleshooting
- Proven ability to partner with IT teams to stand up reliable infrastructure: dedicated LANs, DHCP/DNS hygiene, firewall/proxy rules and MDM configuration
- Ability to troubleshoot issues across the device stack, including OS, ROM/firmware and application layers
- Ability to interpret logs and reader diagnostics, including from tools like Splunk, Datadog/ and Grafana
- Ability to self-serve basic SQL queries and comfortable modifying more complex ones
- Operations savvy mindset, with an ability to identify and eliminate process friction while building scalable processes
- Excel at written communication skills, with a passion to interact with users of varied technical backgrounds clearly and empathetically
Nice to haves:
- Payments domain knowledge, including hands-on experience with card readers and POS applications
- Past experience in full-stack software development. Experience with Android mobile development preferred
- Willingness to travel for site visits, pilot deployments, and complex escalations
Ready to apply?
Apply to Stripe
Who we are:
Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.
We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.
Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.
About the Engineering Team
As part of our Engineering team, you will help build and evolve the monitoring stack for industrial robotic systems. We are rethinking how these systems are designed, deployed, and maintained—and we’re looking for engineers who challenge the status quo.
Our work sits at the intersection of AI, modern robotics, and scalable software systems. We aim to make industrial robotics more intelligent, reliable, and easier to operate.
We are an AI-first development team, leveraging cutting-edge tools and practices to move quickly while maintaining strong safety and reliability standards in production environments.
What You’ll Do
As a Full Stack Software Engineer, you will:
- Design and develop backend infrastructure powering our robotics platform, including:
- System provisioning
- Data collection pipelines
- Monitoring and remote troubleshooting
- AI-driven fleet intelligence
- Collaborate closely with robotics engineers to design robust interfaces between hardware and software systems
- Build software across both edge and cloud environments to enable reliable data ingestion, processing, and system orchestration
- Provision and manage cloud infrastructure (primarily AWS)
- Write unit and integration tests to ensure system reliability and maintainability
- Participate in Agile/Scrum ceremonies and contribute to team planning and execution
What Makes You a Great Fit
- Bachelor’s degree in Computer Science (or equivalent practical experience)
- 5+ years of experience in full stack software development using Python and modern frontend frameworks (React, React Native, or similar)
- Experience building and operating complex distributed systems (IoT, robotics, automotive, or similar domains preferred)
- Hands-on experience developing AI-enabled applications or workflows
- Strong understanding of Linux systems
- Experience with AWS (AWS IoT experience is a plus)
- Familiarity with observability and monitoring tools (e.g., Grafana, Datadog)
- Experience working with video streaming systems is a plus
Our Total Rewards:
At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including:
- Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors
- Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles
- Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
- Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
- Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most
- Paid Parental Leave Program: Up to 12 weeks of paid parental leave
- Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan
- Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup
- Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses
- Flexible Time Off: Take the time you need, when you need it, supported by our flexible PTO policy
Compensation Philosophy
Formic’s pay and equity packages are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a meaningful part of our mutual investment: when Formic succeeds, so do you.
Final offers are customized based on experience, geographic location, market considerations, and a candidate’s preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure.
What we look for:
We’re building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you!
- Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren’t paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn’t yet exist.
- Create the Magic: You absorb complexity so customers don’t have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don’t say “not my job.” You make things work.
- Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don’t confuse activity with results.
- Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You’re willing to challenge assumptions, including your own, in pursuit of the best answer.
- Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit.
- One Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit.
Equal Opportunity Employment:
Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to careers@formic.co.
AI Use:
At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.
Ready to apply?
Apply to Formic
Who we are:
Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.
We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.
Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.
About the Engineering Team
As part of our Engineering team, you will help build and evolve the monitoring stack for industrial robotic systems. We are rethinking how these systems are designed, deployed, and maintained—and we’re looking for engineers who challenge the status quo.
Our work sits at the intersection of AI, modern robotics, and scalable software systems. We aim to make industrial robotics more intelligent, reliable, and easier to operate.
We are an AI-first development team, leveraging cutting-edge tools and practices to move quickly while maintaining strong safety and reliability standards in production environments.
What You’ll Do
As a Full Stack Software Engineer, you will:
- Design and develop backend infrastructure powering our robotics platform, including:
- System provisioning
- Data collection pipelines
- Monitoring and remote troubleshooting
- AI-driven fleet intelligence
- Collaborate closely with robotics engineers to design robust interfaces between hardware and software systems
- Build software across both edge and cloud environments to enable reliable data ingestion, processing, and system orchestration
- Provision and manage cloud infrastructure (primarily AWS)
- Write unit and integration tests to ensure system reliability and maintainability
- Participate in Agile/Scrum ceremonies and contribute to team planning and execution
What Makes You a Great Fit
- Bachelor’s degree in Computer Science (or equivalent practical experience)
- 5+ years of experience in full stack software development using Python and modern frontend frameworks (React, React Native, or similar)
- Experience building and operating complex distributed systems (IoT, robotics, automotive, or similar domains preferred)
- Hands-on experience developing AI-enabled applications or workflows
- Strong understanding of Linux systems
- Experience with AWS (AWS IoT experience is a plus)
- Familiarity with observability and monitoring tools (e.g., Grafana, Datadog)
- Experience working with video streaming systems is a plus
Our Total Rewards:
At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including:
- Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors
- Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles
- Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
- Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
- Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most
- Paid Parental Leave Program: Up to 12 weeks of paid parental leave
- Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan
- Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup
- Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses
- Flexible Time Off: Take the time you need, when you need it, supported by our flexible PTO policy
Compensation Philosophy
Formic’s pay and equity packages are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a meaningful part of our mutual investment: when Formic succeeds, so do you.
Final offers are customized based on experience, geographic location, market considerations, and a candidate’s preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure.
What we look for:
We’re building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you!
- Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren’t paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn’t yet exist.
- Create the Magic: You absorb complexity so customers don’t have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don’t say “not my job.” You make things work.
- Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don’t confuse activity with results.
- Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You’re willing to challenge assumptions, including your own, in pursuit of the best answer.
- Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit.
- One Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit.
Equal Opportunity Employment:
Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to careers@formic.co.
AI Use:
At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.
Ready to apply?
Apply to Formic
Principal Engineer
About Lantern
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
About You:
- You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
- INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
- You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
- You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
- Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
- You thrive in a Team Environment. Collaboration is key in innovation and creating change.
These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Lantern is looking for a Principal Engineer to join our fast-growing Member Experience team. In this role, you will lead the technical direction and ownership of our core member-facing platforms, including our web application, mobile app, and AI-driven chat features. You will be instrumental in architecting scalable solutions that enhance how our members interact with Lantern's services.
Location: Hybrid - at least 3 days/wk in one of our offices: Dallas, TX (preferred) / Chicago/Evanston / New York / Washington, DC
Current Tech Stack:
Web Platform: Angular and TypeScript, with an emphasis on scalable front-end architecture, reusable components, and strong member experience.
Mobile Platform: React Native for member-facing mobile experiences.
Backend and APIs: .NET / C# services that power core member workflows and integrations.
Styling and UI: Tailwind CSS and NativeWind for consistent, modern interface development.
Cloud Infrastructure: Microsoft Azure for cloud services, hosting, integration, and operational support.
Responsibilities:
- Platform Ownership: Lead the development and end-to-end ownership of member-facing web, mobile, and AI chatbot experiences.
- Architectural Leadership: Define and maintain technical standards for front-end architecture, shared patterns, performance, accessibility, and long-term maintainability.
- Cross-Platform Integration: Drive a pragmatic strategy for reusable business logic, design consistency, and seamless experiences across web and mobile platforms where it adds value.
- Backend and Cloud Collaboration: Partner closely with engineers working in .NET / C# and Microsoft Azure to deliver secure, reliable, observable, and scalable solutions.
- AI and Member Experience: Help shape AI-enabled chat and support capabilities that improve navigation, engagement, and service for Lantern members.
- Mentorship: Act as a technical pillar for the engineering organization by mentoring engineers, leading design reviews, and guiding complex implementation decisions.
Requirements:
- Work Experience: Extensive years of professional software engineering experience, preferably with at least 2+ years operating at a Staff, Principal, or equivalent technical leadership level in product-focused environments.
- Front-End Expertise: Deep expertise in TypeScript, React, and modern front-end architecture, with the ability to operate effectively in environments that also include Angular.
- Mobile Expertise: Proven experience building and supporting production-grade applications using React Native.
- Backend and Cloud Fluency: Strong experience partnering with backend teams working in .NET / C# or Node.js and building solutions that run on Microsoft Azure.
- Design Systems and UI: Hands-on familiarity with Tailwind CSS and/or NativeWind, reusable component patterns, and high-quality user experience implementation.
- Preferred Skills: Experience building or integrating AI / LLM-powered product features such as chat, guided workflows, copilots, or search-driven experiences.
- Domain and Collaboration: Excellent communication skills and the ability to influence across engineering, product, design, and business stakeholders.
- Education: Bachelor's degree in Computer Science, Engineering, or equivalent professional experience.
Strong Candidates Will:
- Be Product-Minded: Understand the member and business impact behind technical decisions, not just the implementation details.
- Balance Strategy and Execution: Move comfortably between architecture, hands-on problem solving, and delivery support.
- Create Clarity: Bring structure to ambiguous problems, align stakeholders, and move important work forward with sound judgment.
- Lead with Ownership: Raise the bar for quality, collaboration, and engineering excellence across the team.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short & Long Term Disability
- Life Insurance
- 401k with company match
- Paid Time Off
- Paid Parental Leave
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Ready to apply?
Apply to LanternSenior Engineering Manager
At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We are seeking a Senior Engineering Manager to lead a team of engineers and/or engineering managers focused on our Fan and Club products. You'll lead the teams that power millions of tickets sold, millions of livestreaming hours, and Club sports programs and high school athletic departments nationwide. This role requires a high level of strategic thinking, technical leadership, and management expertise to drive our mission forward.
As a Senior Engineering Manager at Hudl, you will:
- Lead Division-Level Strategy: Shape and drive the strategy for your division, ensuring alignment with Hudl’s overall vision. Your strategic insights will help set the direction for multiple teams and ensure we stay ahead in the market.
- Manage and Develop Leaders: Foster a strong management culture by leading and mentoring Engineering Managers. You’ll be responsible for developing leadership capabilities, promoting best practices, and ensuring high performance across your division.
- Collaborate Across Disciplines: Work closely with leaders from various disciplines to plan and deliver enhancements across your product suite. Your ability to integrate diverse perspectives will be key to driving innovation and ensuring our products meet the highest standards.
- Drive Technical Excellence: Serve as a technical leader, guiding your teams in the development of robust, scalable solutions on the cloud. Your deep technical knowledge will be crucial in solving complex challenges and driving engineering excellence.
- Champion Agentic/AI Engineering Practices: Drive acceleration of our software development lifecycle via impactful adoption of AI development tooling and patterns. We're investing heavily in the best tools available to dramatically increase how quickly we're able to get our products in the hands of customers.
We'd like to hire someone for this role who lives near our offices in Lincoln, Omaha or Lexington, but we're also open to remote candidates in Kansas City, Chicago, Austin, Dallas or Phoenix.
Must-Haves
- Experienced. You’ve worked on cloud technology and have built highly scalable software solutions, and you have a proven track record of scaling efficiently and handling large volumes of data.
- Strategic. You know how to set technical direction and guide your team towards successful project outcomes. You can ensure alignment with the company’s strategic goals by facilitating design sessions, creating architectural diagrams, and evaluating risks in our software and processes.
- A mentor. You can support the professional development of your team members through confidence-building, sharing knowledge and providing guidance.
- Excellent communication skills. Your ability to articulate ideas clearly and work effectively with various stakeholders will be crucial in driving cross-functional projects.
Nice-to-Haves
- Formal managerial experience. Skills like career coaching and performance management will enhance your ability to succeed as an Engineering Manager at Hudl.
- Professional background in relevant technologies. Experience with C#, React, React-Native, MongoDB and AWS are a plus. Familiarity with adjacent languages, frameworks and services used at scale is also valuable.
- Experience in product partnership. A proven ability to collaborate effectively with Product Managers to shape and solidify the team’s roadmap will be an asset.
Our Role
- Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
- Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
- Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
- Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
- Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.
Compensation
The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion.
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
Privacy Policy
Ready to apply?
Apply to Hudl
Engineering Lead
We are a Chicago-based technology company that is leading a new way forward for prescription care. We’re rethinking the pharmaceutical supply chain, introducing AI-driven marketplaces that drive down costs, and new consumer tools that guide decisions on care. Led by a team of industry experts, we’re fixing the high costs and broken experiences that define our pharmaceutical supply chain. We believe that better pricing, more information, and smarter tools can lower costs, empower consumers and help payers take control of their pharmacy benefits. The technology we’re building is the start of a new way of working together – making better outcomes possible for all.
Waltz Health Values
- Integrity: We are committed to protecting the value of clinical care across the pharmaceutical system. We are truthful and honest in our commitments with all our partners.
- Inclusion: We advocate for change that benefits us all, a smarter system that works together. We embrace our differences as well as the unique perspectives our employees and partners bring with them.
- Access: We are focused on breaking down barriers to bring choice back to the healthcare experience. We want to help all our partners get the right prescription care at the right cost.
- Accountability: We take ownership of the quality of our work and the outcomes we deliver. Our focus is on delivering a best-in-class experience for our partners while achieving bold targets.
- Progress: We believe in moving healthcare forward in everything we do. We strive for a culture that is innovating better ways to deliver pharmaceutical care.
Job Description
Waltz Health is looking for a skilled Engineering Lead to drive the architecture, development, and delivery of core healthcare technology solutions across the organization. This role involves leading teams, mentoring engineers, and leveraging Microsoft Azure to accelerate our platform roadmap and improve healthcare outcomes through technology.
You will be reporting to the Sr. Director, Enterprise Architecture & Data. You will be responsible for:
- Own architecture and delivery of marketplace platform applications across Microsoft Azure, including App Services, Azure Functions, AKS, and supporting platform services.
- Manage and mentor engineering teams; set goals, coach career growth, and foster a high-performance, inclusive culture.
- Partner with Product, Architecture, and Business stakeholders to define API-first roadmaps and translate requirements into executable plans.
- Oversee SDLC from design to deployment and support, review customer feedback and operational metrics for continuous improvement.
- Collaborate with clients on custom requirements and integration architectures that are simple, secure, and cost-effective.
- Design, develop, and maintain CRM/workflow automation solutions; enforce data integrity, security, and compliance.
- Lead API-led integrations using an enterprise integration platform (iPaaS); define integration patterns and SLAs.
- Architect, implement, and maintain scalable, secure, and highly available Azure cloud infrastructure and platform services, including CI/CD pipelines, infrastructure-as-code (e.g., Terraform), compute (AKS), storage, data services, and integration capabilities.
- Architect and implement microservices using Spring Framework and Azure-native services.
- Establish standards for REST/GraphQL API design, versioning, documentation, and governance (policies, rate limiting, security, observability) using tools such as Azure API Management and Azure Monitor/Application Insights.
- Work with Product to define objectives, success metrics, and release plans for platform features; drive agile, iterative delivery.
- Mentor and guide engineering teams, establish best practices, and foster a technology-agnostic mindset.
- Deliver simple, cost-effective solutions for complex integration and business challenges.
In the first 90 days, you will:
- Ramp up on the Waltz platform, enterprise application landscape, integration architecture, and Microsoft Azure cloud infrastructure.
- Establish API-first practices and governance; prioritize integration backlogs.
- Deliver initial microservices and integration use-cases focused on data ingestion, transformation, pricing, and platform interoperability.
You will be successful because you:
- Clear communicator, strong collaborator across levels.
- Enthusiastic, adaptable, and outcome-oriented in a fast-moving environment.
- Passion for improving healthcare through technology.
You have these qualifications and skills:
- Bachelors/Degree in Computer Science or other technology field.
- Deep hands-on experience building scalable, secure applications on Microsoft Azure using .NET (C#, ASP.NET) and/or Java (Spring Framework).
- Microservices using Spring Framework and an enterprise integration platform (API-led connectivity, reusable assets, policy management).
- API-first designs and API Governance (standards, security, versioning, documentation, monitoring).
- Product development (backlog shaping, MVP definition, outcome-based metrics).
- Integration architecture across CRM/enterprise applications, cloud services, and data platforms; experience delivering simple, cost-effective solutions for complex problems.
- Technical leadership and mentoring teams; proven experience leading engineers and establishing best practices.
- Technology agnostic mindset—able to select the right tool for the problem and balance build vs. buy decisions.
- 5+ years in software engineering, 2+ years in technical leadership/people management.
- Bachelors in CS/IT/Engineering; Master’s preferred.
- Experience with CRM development/customization plus integration experience (API design, OAS/OpenAPI, connectors, workflows).
- Proficient in one or more modern programming languages; strong experience with React or Angular preferred.
- DevOps/CI-CD and infrastructure-as-code experience (e.g., Terraform); hands-on with data integration and ETL/ELT pipelines (e.g., Azure Data Factory, dbt, Talend).
- Deep SQL knowledge; experience with relational databases (e.g., Postgres) and cloud data warehouses (e.g., Snowflake).
- Experience building and operating cloud applications; exposure to Azure Cognitive Services, Azure OpenAI, and/or TensorFlow is a plus.
Benefits for Full-Time Employees
- Competitive compensation
- Flexible vacation and a work culture that allows for taking time to recharge.
- Medical, dental, vision, 401K, and more.
Ready to apply?
Apply to Waltz Health
Head of Cyber Defense & Trust
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
You MUST be located in one of our hub locations (San Francisco, Salt Lake City, Austin, New York City Metro, Chicago) due to our hybrid work model.
This is not a traditional security role.
You won't be inheriting a mature, stable program. You'll be architecting one for an AI-native SaaS company operating at scale, where the threat surface evolves daily and identity is the new perimeter. You will own two of the most consequential security domains in the business: Cyber Defense Engineering (CDE), the fusion of Security Engineering and Security Operations, and Identity and Access Management (IAM). These aren't siloed functions here. They are the foundation of customer trust, product integrity, and competitive advantage.
You'll operate at the intersection of builder and strategist: designing systems with your team, making architectural calls, and partnering at the executive level to ensure security is a force multiplier, not a speed bump.
What You'll Own
Lead Cyber Defense Engineering: Detect, Respond, and Automate at Scale
Design and operate a hyper-automated security operations function for a modern, multi-cloud (AWS, GCP, Azure) SaaS environment. You'll leverage advanced platforms, including Google SecOps, Wiz, Sentinel, and CrowdStrike, to achieve near real-time visibility and response across cloud infrastructure, while minimizing operational noise and maximizing signal fidelity. Your team won't just react to threats; they'll engineer the systems that make reactions near-automatic.
Secure the AI-Native Environment
Gong is an AI company, and that changes everything about your threat model. You'll architect security controls that address the unique risks of large-scale data pipelines, model training environments, and AI-generated intellectual property, domains where conventional frameworks fall short and first-principles thinking is required.
Build a Zero-Trust Identity Ecosystem
Own and execute the enterprise-wide IAM strategy, unifying identity management across all cloud platforms, corporate environments, and the product itself. You'll move beyond legacy controls to define a multi-year roadmap rooted in Zero Trust principles, cloud-native identity platforms, and passwordless authentication. Identity won't be an IT problem here; it will be a security architecture.
Translate Compliance into Security Outcomes
Partner with the broader security organization to ensure the technical foundation of Gong's cloud environment supports enterprise compliance requirements (SOC 2, ISO 27001, PCI, HIPAA, FedRAMP/NIST). You'll make compliance a natural output of strong security architecture, not a parallel workstream.
Build and Develop the Team
Recruit, develop, and lead a high-performing, globally distributed team of security engineers and identity architects. You build cultures where craft matters, feedback flows, and ownership is clear.
What You Bring
- 12–15+ years of progressive security experience, with meaningful leadership in a high-growth SaaS or cloud-native environment.
- Deep CDE expertise: hands-on background in Security Engineering and/or Security Operations, with experience designing detection pipelines, incident response playbooks, and automation frameworks at scale.
- Enterprise IAM mastery: proven track record designing and executing IAM strategies that span cloud platforms, SaaS applications, and corporate infrastructure, including Zero Trust architecture and passwordless or MFA-first approaches.
- Multi-cloud fluency: practical experience securing workloads across AWS, GCP, and/or Azure, and familiarity with modern CSPM, SIEM/SOAR, and endpoint security tooling (e.g., Wiz, Google SecOps, Sentinel, CrowdStrike).
- Compliance and risk fluency: working knowledge of NIST CSF, NIST 800-53, SOC 2, and related frameworks, and the ability to turn them into security architecture decisions, not just documentation.
- Builder mentality with executive presence: you can write a detection rule and present a board-ready risk summary. You don't choose between technical credibility and strategic communication, you bring both.
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $234,000 - $335,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
#LI-SM1
Ready to apply?
Apply to Gong.io
Who we are:
At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.
Our values:
- Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand.
- Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients.
- Love your craft • We love diving into a variety of domains and solving problems. We take pride in delivering value, in communicating progress, and guiding our clients to success.
At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients.
What would you be doing?
- Build AI-enabled applications leveraging LangChain and LLMs to deliver meaningful, production-ready outcomes for clients.
- Deep expertise in LangChain, LangGraph and LangSmith.
- Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs.
- Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together.
- Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable.
- Guide architecture decisions to support scalability, observability, and performance.
- Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software.
- Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture.
- Influence technical direction beyond the team, working across client orgs and Focused’s internal practices to share lessons, shape approaches, and raise the collective bar.
- Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn’t), and help evolve how we build AI-powered software.
We are excited about you, because you:
- You’re a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments.
- You’ve worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively.
- You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams.
- You’ve worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection.
- You’re excited about what’s happening in the AI space but stay focused on delivering value.
- You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices.
- You’re as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand.
- You love to share what you’re learning and make the team around you better.
If you had worked at Focused over the last 3 months you may have:
- Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs
- Helped design an architecture that integrates LLM agents into a legacy enterprise workflow
- Refactored a flaky test suite to support continuous delivery with confidence
- Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend
- Facilitated an architecture spike to evaluate vector database options for semantic search
- Contributed a new section to our internal AI playbook
- Helped write this job req
What to know before you apply:
- This role will require being in the Chicago office three days per week and up to 20% travel within the United States.
- Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
- The Chicago base salary range for this role is $120,000 - $175,000.
Ready to apply?
Apply to FocusedLater is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.
Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.
About this position:
We’re looking for a Staff Developer to play a critical role in shaping the future of Later’s technology stack. This is a senior-level role for a highly skilled engineer who thrives in fast-paced, high-growth environments and takes ownership of complex, high-impact initiatives. You’ll scope, lead, and deliver large projects that elevate our platform while mentoring others and upholding a high bar for engineering excellence.
This is a hands-on technical leadership role where you’ll not only ship code but also shape architecture, coach teammates, and influence the direction of our product. If you’re passionate about building scalable, secure, and high-quality applications that serve millions of users—and you want to be the person others turn to when things get tough—this is the opportunity for you.
What you'll be doing:
Strategy
- Scope, plan, and lead large-scale technical initiatives, ensuring alignment with business priorities and product roadmaps.
- Anticipate risks, identify opportunities for innovation, and guide technical decision-making to deliver long-term impact.
Technical / Execution
- Design, build, and optimize scalable systems across the stack, from frontend (React, TypeScript) to backend (Node.js).
- Deliver production-grade features end-to-end, while maintaining performance, security, and reliability at scale.
- Improve and maintain codebases, ensuring clean architecture, best practices in testing and deployment, and strong CI/CD pipelines.
- Debug and resolve complex issues across systems and services, serving as the go-to expert when problems arise.
- Implement and advocate for strong application and infrastructure security practices.
Team / Collaboration
- Partner cross-functionally with Product, Design, and other Engineering teams to clarify requirements, resolve ambiguities, and deliver solutions that delight users.
- Communicate technical and non-technical ideas clearly, ensuring stakeholders and teammates feel informed and engaged.
- Act as a technical mentor, coaching junior and mid-level engineers while fostering a culture of collaboration and learning.
Research / Best Practices
- Stay current on emerging tools, frameworks, and methods that can drive performance, security, and scalability.
- Experiment with new technologies—including AI/ML applications—and share learnings to elevate team performance.
- Promote continuous improvement, introducing practices that improve speed, quality, and developer experience.
What success looks like:
- You consistently deliver high-impact projects on time, meeting both technical and business objectives.
- You’re seen as a trusted technical leader who raises the bar for engineering excellence across the team.
- You proactively identify opportunities to optimize performance, security, and scalability, and successfully implement solutions.
- You coach and influence peers, creating a ripple effect that improves team performance and morale.
What you bring:
- 7+ years of professional experience in software development, with a track record of shipping large-scale, high-quality features and systems.
- Strong frontend expertise in React and TypeScript
- Backend proficiency in Node.js (Kotlin experience a plus)
- Experience with SQL and NoSQL databases (MySQL, DynamoDB).
- Deep experience with API integration and third-party API management.
- Familiarity with AWS or equivalent cloud infrastructure.
- Proven ability in system design, architecture, and performance optimization.
- In-depth knowledge of application and infrastructure security best practices.
- Hands-on experience with Git, CI/CD pipelines, Docker (Kubernetes a plus), and YAML configuration.
- Knowledge of automated testing frameworks and QA best practices.
- Experience mentoring and coaching engineers, influencing without authority.
- Nice to haves:
- Experience with social networking platforms
- Knowledge of accessibility standards
- Familiarity with AI-powered development tools (Copilot, Cursor, etc.)
- Experience with monitoring solutions (e.g., DataDog)
- Background in rapid, iterative development environments
How you work:
- Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
- Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
- Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
- Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
- Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
- Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.
Our approach to compensation:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$ 190,000 - 230,000
#LI-Remote
Where we work:
We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility:
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
Ready to apply?
Apply to Later
Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.
Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.
About this position:
We’re looking for a deeply technical, strategically minded Domain Architect to lead the next evolution of our platform architecture. In this role, you’ll rapidly assess our existing systems, define convergence opportunities between key domains, and shape the integration strategy that drives scalability, velocity, and long-term technical excellence. You’ll bridge product, engineering, and data to define clear domain boundaries, establish technical standards, and guide the modernization of our architecture—ensuring we balance innovation with business impact.
This role is ideal for an experienced architect who thrives in fast-moving environments, understands the trade-offs between pragmatism and purity, and can translate complex technical concepts into clear, actionable decisions across teams.
What you'll be doing:
Strategy
- Evaluate and define the target-state domain architecture across multiple products, identifying convergence opportunities and technical debt reduction paths.
- Design and lead a scalable integration strategy between heterogeneous systems (e.g., Rails <-> Node/React Native via APIs, Kafka, or event streams).
- Define domain boundaries and service ownership models that enable sustainable growth and platform flexibility.
- Partner with Product and Engineering leadership to align architectural priorities with product roadmaps and business outcomes.
- Lead cross-functional discussions on modernization strategy, balancing short-term delivery with long-term scalability.
Technical/ Execution
- Decompose monolithic applications (Rails, Django, Laravel) into domain-based services or bounded contexts, using domain-driven design principles.
- Define integration and data synchronization patterns between distributed systems, ensuring schema evolution and API versioning best practices.
- Architect core platform services—authentication, identity, content, and analytics—shared across web and mobile products.
- Apply deep hands-on knowledge of AWS (EC2, ECS/EKS, Lambda, S3, RDS/Postgres, EventBridge/SNS/SQS) and IaC tools (Terraform, CloudFormation).
- Introduce observability, monitoring, and CI/CD standards (Datadog, OpenTelemetry, GitHub Actions, CircleCI) that support secure, high-quality releases.
- Provide technical mentorship and architectural reviews to ensure strong engineering standards and knowledge transfer across teams.
Team / Collaboration
- Partner with Product, Design, and Engineering leaders to guide architecture decisions that optimize both user experience and technical sustainability.
- Contribute to architecture guilds and domain working groups, defining shared frameworks and principles for system evolution.
- Communicate architectural trade-offs clearly—speed vs scalability, build vs buy, monolith vs microservice—to technical and non-technical stakeholders.
- Author and socialize Architecture Decision Records (ADRs), domain maps, and shared service contracts to ensure alignment and transparency.
- Act as a trusted advisor and mentor to senior engineers, promoting best practices in distributed system design and software craftsmanship.
Leadership
- Lead by influence across engineering teams, setting a high bar for architectural rigor, documentation, and technical collaboration.
- Champion scalable, pragmatic engineering principles that accelerate business velocity while building for the future.
- Drive the adoption of a modern technical culture—balancing innovation, quality, and accountability.
Research/Best Practices
- Stay current on evolving architectural paradigms (domain-driven design, event-driven systems, microservices, and data mesh patterns).
- Introduce architectural innovations and tools that improve developer efficiency, code quality, and system observability.
- Conduct architecture reviews and share learnings company-wide to foster continuous improvement and technical excellence.
What success looks like:
- Clear domain boundaries and service ownership models are defined and adopted across engineering teams.
- Integration patterns between systems are reliable, documented, and scalable, supporting faster feature delivery.
- Architecture decisions are data-informed, balancing speed, cost, and technical debt effectively.
- The engineering organization demonstrates improved velocity and reduced friction between teams.
- Foundational technical debt reduction and modernization initiatives are underway, with measurable impact on reliability and maintainability.
- You’re seen as a collaborative, trusted technical leader who bridges architecture and product strategy seamlessly.
What you bring:
- 10+ years of progressive software engineering experience, with at least 3+ years in a senior or principal architecture role.
- Proven expertise designing and evolving architectures in high-scale, multi-product environments (Rails, Node.js, React Native preferred).
- Deep understanding of domain-driven design (DDD), service decomposition, and event-driven patterns.
- Strong AWS architecture experience (ECS/EKS, Lambda, RDS, S3, EventBridge, SQS/SNS) and infrastructure-as-code (Terraform, CloudFormation).
- Demonstrated ability to modernize legacy systems incrementally, driving results without full rebuilds.
- Solid understanding of data synchronization, API design, schema evolution, and distributed systems reliability.
- Experience defining and implementing CI/CD pipelines, observability stacks, and deployment strategies (canary, blue-green, multi-env).
- Excellent communication and stakeholder management skills, with the ability to simplify complex ideas for diverse audiences.
- Passion for mentorship, system design, and building architectures that enable product and team growth.
How you work:
Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.
Our approach to compensation:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$200,000 - 230,000 OTE
#LI-Hybrid
Where we work:
We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility:
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
Ready to apply?
Apply to Later
Who we are:
At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.
Our values:
- Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand.
- Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients.
- Love your craft • We love diving into a variety of domains and solving problems. We take pride in delivering value, in communicating progress, and guiding our clients to success.
At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients.
What would you be doing?
- Build AI-enabled applications leveraging LangChain and LLMs to deliver meaningful, production-ready outcomes for clients.
- Deep expertise in LangChain, LangGraph and LangSmith
- Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs.
- Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together.
- Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable.
- Guide architecture decisions to support scalability, observability, and performance.
- Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software.
- Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture.
- Influence technical direction beyond the team, working across client orgs and Focused’s internal practices to share lessons, shape approaches, and raise the collective bar.
- Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn’t), and help evolve how we build AI-powered software.
We are excited about you, because you:
- You’re a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments.
- You’ve worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively.
- You have experience leading engineering teams and feel confident mentoring and supporting other developers.
- You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams.
- You’ve worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection.
- You’re excited about what’s happening in the AI space but stay focused on delivering value.
- You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices.
- You’re as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand.
- You love to share what you’re learning and make the team around you better.
If you had worked at Focused over the last 3 months you may have:
- Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs
- Helped design an architecture that integrates LLM agents into a legacy enterprise workflow
- Refactored a flaky test suite to support continuous delivery with confidence
- Mentored a junior dev through their first pairing and TDD session
- Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend
- Facilitated an architecture spike to evaluate vector database options for semantic search
- Contributed a new section to our internal AI playbook
- Helped write this job req
What to know before you apply:
- This role will require being in the Chicago office three days per week and up to 20% travel within the United States.
- Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
- The Chicago base salary range for this role is $175,000 - $250,000.
Ready to apply?
Apply to Focused