Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. 

About The Team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe.  We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects. 

What You’ll Do

As a member of the team, Solutions Architects/Presales Engineer build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits for both platforms and their customers.
• Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customizations. This includes demonstrating how those benefits pass down to the customer's own user-base.
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, exploring its various features, and integration methodologies.
• Gather an in-depth understanding of Stripe's Payments and Billing systems and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in a platform technology stack/ecosystem. 
• Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Preferred Qualifications

• Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
• Prior experience driving technical sales with top-tier enterprise scale platforms and supporting them and their customer’s unique requirements 
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building and deploying complex applications.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
• Strong collaboration skills to work seamlessly with extended teams to support our users.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience 
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. 

What You’ll Do

You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe’s solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching teams on complex, high-value opportunities. You will also run customer workshops and take lead on key opportunities.

The team is looking for a Payments and Money Movement industry specialist with a proven track record of designing and deploying financial architectures for B2B and B2C Enterprises that deliver on key business outcomes. You will engage with Stripe’s customers as a thought leader in the Payments space to lead them through financial infrastructure transformations and maximize for things like authorization rates, simplicity, conversion rates, while reducing risk and fraud rates. 

You will extend your experience and expertise to customers to understand their existing architecture and lead them to redesign with Stripe and Stripe’s Optimized Checkout Suite and Link solutions, in order to achieve their business objectives. Your solutions and reference architectures will help customers strategically partner with Stripe to drive better conversion, higher revenue, and successful transformations. Your efforts as a Payments Specialist SA will have a direct impact on driving strategic scalable engagements with the world’s most complex and innovative Enterprises. 

Responsibilities

• The person in this role will lead customer teams to visualize, strategize, prioritize, implement, and measure impact and growth with Stripe solutions
• Partner with customers to co-develop a strategy to embed our Payments capabilities and experiences throughout their platform for online and in-person payments, primarily focused on our Optimized Checkout Suite and Link solutions
• Work with business and technology leaders to understand the holistic business strategy and define solution specific architectures that offer opportunities to simplify the payments processes while also reducing costs and risks and improving authorization rates, conversion rates
• Act as a technical consultant to customers to advise on financial architecture best practices that include Stripe as a key part of the solution architecture with the goal to help customers achieve high ROI on their investments
• Understand existing financial technologies and architecture for a customers through deep discovery workshops
• Be an advisor on change management efforts for product solutions and convey key messages to customers and stakeholders helping prioritize conflicting KPIs (timelines vs risk for example)
• Create architecture diagrams that can be shared with customers to drive key solution and implementation decisions that accelerate deals and activations
• Help Stripe capture additional market share by providing recommendations on Stripe product direction
• Uplevel the broader team by developing reusable assets such as scalable value drivers, end-to-end solutions, best practices, architecture guides.
• Keep abreast of new relevant technologies and industry knowledge, and showcase technical thought leadership through forums such as whitepapers, conferences and industry events. 
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Minimum Requirements

• 7+ years of experience working in payments, fintech, industry
• Knowledge of ISO payment standards
• Working knowledge of designing payment flows and architectures for large enterprises
• Experience with the different payment methods globally, including BNPLs, Wallets, etc.
• Understanding of the impact of optimizing payment experiences for checkout conversion for merchants and ability to consult on the best design options for accepting payments
• Knowledge of integration of the payment hubs with core banking systems, fraud and risk systems, sanctions screening, and money movement rails
• Knowledge in one or more of the following areas: Improving conversion, Cost Optimization, Network Compliance, Processing Reliability, Cards Feature Expansion
• Experience with large global enterprise scale infrastructure that includes designing and implementing multi-party money movement platforms such as marketplaces
• Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation
• Experience in creating a strategic technology direction, aligning it with tactical activities, and communicating plans broadly across the organization
• Ability to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, and external vendors
• Ability to travel per business needs

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications
• Experience with online and in-person payments, subscriptions, or other relevant concepts
• Experience as a subject matter expert in a relevant industry, vertical or product

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. 

What You’ll Do

You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe’s solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching teams on complex, high-value opportunities. You will also run customer workshops and take lead on key opportunities.

The team is looking for a Payments and Money Movement industry specialist with a proven track record of designing and deploying financial architectures for B2B and B2C Enterprises that deliver on key business outcomes. You will engage with Stripe’s customers as a thought leader in the Payments space to lead them through financial infrastructure transformations and maximize for things like authorization rates, simplicity, conversion rates, while reducing risk and fraud rates. 

You will extend your experience and expertise to customers to understand their existing architecture and lead them to redesign with Stripe and Stripe’s Optimized Checkout Suite and Link solutions, in order to achieve their business objectives. Your solutions and reference architectures will help customers strategically partner with Stripe to drive better conversion, higher revenue, and successful transformations. Your efforts as a Payments Specialist SA will have a direct impact on driving strategic scalable engagements with the world’s most complex and innovative Enterprises. 

Responsibilities

• The person in this role will lead customer teams to visualize, strategize, prioritize, implement, and measure impact and growth with Stripe solutions
• Partner with customers to co-develop a strategy to embed our Payments capabilities and experiences throughout their platform for online and in-person payments, primarily focused on our Optimized Checkout Suite and Link solutions
• Work with business and technology leaders to understand the holistic business strategy and define solution specific architectures that offer opportunities to simplify the payments processes while also reducing costs and risks and improving authorization rates, conversion rates
• Act as a technical consultant to customers to advise on financial architecture best practices that include Stripe as a key part of the solution architecture with the goal to help customers achieve high ROI on their investments
• Understand existing financial technologies and architecture for a customers through deep discovery workshops
• Be an advisor on change management efforts for product solutions and convey key messages to customers and stakeholders helping prioritize conflicting KPIs (timelines vs risk for example)
• Create architecture diagrams that can be shared with customers to drive key solution and implementation decisions that accelerate deals and activations
• Help Stripe capture additional market share by providing recommendations on Stripe product direction
• Uplevel the broader team by developing reusable assets such as scalable value drivers, end-to-end solutions, best practices, architecture guides.
• Keep abreast of new relevant technologies and industry knowledge, and showcase technical thought leadership through forums such as whitepapers, conferences and industry events. 
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Minimum Requirements

• 7+ years of experience working in payments, fintech, industry
• Knowledge of ISO payment standards
• Working knowledge of designing payment flows and architectures for large enterprises
• Experience with the different payment methods globally, including BNPLs, Wallets, etc.
• Understanding of the impact of optimizing payment experiences for checkout conversion for merchants and ability to consult on the best design options for accepting payments
• Knowledge of integration of the payment hubs with core banking systems, fraud and risk systems, sanctions screening, and money movement rails
• Knowledge in one or more of the following areas: Improving conversion, Cost Optimization, Network Compliance, Processing Reliability, Cards Feature Expansion
• Experience with large global enterprise scale infrastructure that includes designing and implementing multi-party money movement platforms such as marketplaces
• Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation
• Experience in creating a strategic technology direction, aligning it with tactical activities, and communicating plans broadly across the organization
• Ability to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, and external vendors
• Ability to travel per business needs

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications
• Experience with online and in-person payments, subscriptions, or other relevant concepts
• Experience as a subject matter expert in a relevant industry, vertical or product

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial.

What you’ll do

As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities:

• Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth
• Develop and execute enablement plans
• Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients
• Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue
• Communicate success internally through QBRs, etc.
• Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities
• Educate the Stripe sales team on key partner solutions and capabilities
• Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership
• Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices
• Provide Partner-focused guidance on Stripe’s product through feedback

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

• 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience co-selling and co-solutioning with go-to-market partners.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Ability to learn Stripe solutions such as Payments, Billing, Connect, and more.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience 
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-San Francisco

#LI-RZ

P24424_3330263

WHAT WE’RE LOOKING FOR

As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.

The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.

WHAT YOU'LL DO

• Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
• Acquire and maintain best-in-class product knowledge and industry trends
• Proactively analyze customer product usage and identify growth opportunities
• Effectively communicate customer feedback to the Braze product team
• Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing
• Coordinate resources to drive feature adoption
• Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage

WHAT YOU HAVE

• Drive, intellectual curiosity, and a relentless commitment to excellence
• Background in SaaS sales for Mobile and/or Marketing Technology
• Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment
• Outstanding verbal, written, and stand-up presentation skills
• Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline
• Excellent organizational skills and time management abilities
• The capacity to handle multiple competing priorities
• Proven ability to quickly get up to speed on new cloud apps and tools
• An accomplished networker in your daily life through social media and other mediums
• Up-to-date on digital trends, especially in the mobile, web, and email space
• Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Remote, #LI-Hybrid, #LI-Remote

Build the Future with Us — EquipmentShare is Hiring a Construction Project Manager - Owners Representative

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Construction Project Manager at our facility in SW Chicago, IL and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. 

Salary range: $85K-$120K. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities:

Site Selection & Acquisition

• Source and secure new development sites aligned with company strategy.
  Conduct due diligence, including feasibility studies, zoning, environmental assessments, and risk evaluations.
• Work with local operations to assess site feasibility and design initial site plans with civil engineers.
• Negotiate Purchase and Sale Agreements (PSAs) and Lease Agreements with legal counsel support.
• Maintain deal summaries and acquisition reports for leadership.

Entitlements, Permitting & Regulatory Approvals

• Lead full entitlement process including rezoning, permits, variances, and environmental approvals.
• Serve as the main liaison with municipalities, utilities, DOT, water management districts, and local agencies.
• Attend pre-application meetings and coordinate with community stakeholders.
• Work through permitting processes for both ground-up builds and remodels.

Design & Construction Coordination

• Prepare and review bid packages, issue RFPs, and manage bid processes.
• Select and manage architects, engineers, and consultants; negotiate contracts and oversee deliverables.
• Review all construction documents including civil, MEP, architectural, and structural plans.
• Ensure designs align with company standards and regulatory requirements.
• Conduct site surveys and develop scopes of work for remodels of existing buildings.
  Use software such as Bluebeam to mark up plans and manage revisions.

Budgeting & Financial Oversight

• Develop and manage project budgets across acquisition, entitlement, design, and pre-construction.
• Forecast project costs and manage contingencies.
  Evaluate and approve change orders; review and audit contractor pay applications.
• Provide cost tracking and reporting at key milestones.

Pre-Construction & Project Oversight

• Collaborate with internal pre-construction teams to develop early budgets and transition projects into construction.
• Support general contractor (GC) procurement and monitor construction progress.
  Oversee compliance with building timelines, standards, and contract terms.
• Participate in weekly project meetings to evaluate cost, schedule, and design.

Project Closeout & Documentation

• Manage project closeout including punch lists, warranty processes, and 11-month inspections.
• Maintain and organize all project files and ensure data backup.
• Coordinate external vendor documentation post-project.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Competitive compensation: Base salary plus quarterly bonus potential

• Company provided truck or Vehicle allowance ($800/mo)

• Company provided cell phone or phone stipend

• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events and food truck nights
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

You started your career in a trade such as electrician, carpenter, roofing, plumber, etc. and over time, advanced to overseeing construction projects. In the past 5 years you have grown to oversee multiple construction projects simultaneously within commercial or industrial construction; ideally across multiple states. 

The Construction Project Manager duties include coordinating construction project resources and tracking project progress against established timelines and schedules. You will ensure work is completed on time, within budget, and to specification, and act as a liaison between the client and project team members regarding changes or problems. You will select, negotiate with, and coordinate the work of vendors, contractors, or subcontractors and be responsible for material management and deliver scheduling tasks in support of assigned projects. You will track project progress against milestones, budgetary guidelines, or other performance indicators and prepare and deliver reports to stakeholders. Lastly, you are willing and able to be hands-on with the construction on your job sites. 

Skills & Qualifications

Required

• Bachelor's degree in Real Estate, Urban Planning, Construction Management, Architecture, Civil Engineering, or a related field.
• 10+ years of experience in construction, development, or site acquisition.
• 5+ years of managing multiple commercial and/or industrial projects over $1 million.
• Experience with steel-frame buildings and remodels of existing structures.
• Strong understanding of zoning, entitlements, land use law, permitting, and construction processes.
• Skilled in budgeting, cost forecasting, contract negotiation, and consultant management.
• Proficient in construction software such as Google Sheets, Procore, and Bluebeam.
• Excellent communication, negotiation, problem-solving, and organizational skills.
• Must hold a valid driver’s license and have a clean driving record.
• Willing and able to travel up to 50% of the time.
• Ability to be hands-on at job sites

Preferred

• Experience with industrial/commercial real estate projects.
• Familiarity with reading and interpreting site and construction drawings.
• Strong time management and ability to work cross-functionally and independently.

Physical Requirements

• Lifting up to 50 pounds 
• Sitting, standing, walking, kneeling, stooping, bending, reaching overhead
• Driving a vehicle

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

Thoughtworks is seeking to expand our Go-To-Market team in Tech & Business Services to support some of our fastest growing accounts in this industry.

Our Client Partners are responsible for a portfolio of customers in the Tech & Business Services, Software & Platform space, give direction to client partners and business developers in this area and support them to expand our network, footprint and relationship. Furthermore, they also take responsibility for one of our major accounts during the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews.

Job responsibilities:

• You will achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers.
• You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
• You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
• You will engage in consultative business development, growing relationships both vertically and horizontally.
• You will approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
• You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
• You will help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
• By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
• You will maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.
• You will stay current with Thoughtworks’ business strategy and IT goals.

Technical Skills:

• You have a good understanding of the tech industry, familiarity with the main industry trends and drivers as well as relevant players.
• You have experience working in many different executive revenue-generating roles requiring strong business acumen.
• You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels.
• You have success managing and developing sophisticated senior client relationships and strategic business partnerships across the C-suite.
• You have experience contributing to a clients’ business using a highly consultative and solution-oriented approach
• You have driven thought leadership and innovation experience for clients.
• You have influenced decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
• You have experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
• Bonus points if you are well versed in agile delivery best practices.
• You are able to think out-of-the-box and you can energize your team to come up with innovative ideas to create new revenue streams.

Professional Skills:

• A national/global sensibility and a sophisticated view of the business.
• A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
• A goal-oriented self-starter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
• A forward-thinking mindset - you infuse thought leadership and innovation into how you partner with a client.
• A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories.
• You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
• You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
• Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
• You thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
• You don't shy away from negotiation. You see it as an opportunity to establish credibility and a positive rapport with the client.
• Experience with different commercial models and a deep understanding of the factors influencing margin and competitive pricing.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

OUR COMPANY:

EOS IT Solutions is a family run Global AV, IT Technology and Logistics company, providing Collaboration and Business Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.  

We are a true international provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT WILL YOU DO:

Due to continued expansion to support our customers, we have an exciting opportunity for a Sales Design Engineer to join the EOS Team. You will be a technical consultant to the sales force generating Project Scope of Works, block flow diagrams and equipment lists to enable generation of customer proposals. You will also be leveraged by the post sales team for project engineering and or on-going project consultation for our clients

You will provide a technical review of Audio-Visual Projects including but not limited to end-user technical training and support to the implementation teams. You must have a comprehensive understanding and experience of the audio-visual industry, AV system design principles, IP Networks, Implementation and Deployment methodologies for both small- and large-scale projects.

This role requires up to 50% travel to client sites. 

KEY RESPONSIBILITIES:

• Technically support Project Managers and Implementation Teams, including assistance with hands on and remote commissioning where required.
• Produce and or assist with technical training for internal and external end-users.
• Amend and adapt Audio Visual system design including CAD schematics and project requirements
• Keep current with the technical aspects of the systems being installed through manufacturer training.
• Creation of system Scope Of Work and Bill of Materials for quotes to clients, this will include allocation of professional service hours.
• Review and approval of technical documents (Schematics, rack drawings, layout drawings and detailed technical info for IP systems) for handover to Project Management for deployment.
• Review and technical lead on project bids for client base.
• Provide status and feedback of the technical aspects of the projects assigned to the Project Manager, Engineering Department, and the Account Manager in the form of verbal and documented post-mortems to modify and improve internal and external processes and designs.

ESSENTIAL CRITERIA:

• 5+ years Design experience working with the AV Industry
• Degree level qualified in a formal technical discipline or 8+ years professional AV industry experience in implementation and / or system support.
• Knowledge of design implementation, Installation or Service Experience of key technologies such as
• Control (Crestron, AMX, Extron)
• Audio (BIAMP, QSC, POLYCOM)
• Video (Cisco, Polycom, QSC, Crestron, Light ware, Teams, Zoom)
• A VoIP Design and Deployment
• CTS certification or higher
• Excellent communication skills, and be confident when dealing with demanding clients, building contractors, architects, and other technical members of the project team.
• Knowledge of the following is expected for success in the role:
• Audio systems design including conferencing audio, digital sound systems, public address, event spaces.
• Video systems, large format displays, projection, video wall image processing.
• Control systems touchscreen controls, automation, and smart building technology.
• Video conference systems, integration techniques and deployment.
• Audio visual system infrastructure design and planning.
• Flexibility is required to accommodate working across time zones as part of a global team, including international travel upon notice if necessary.
• Full driving license that will enable you to meet any driving requirements

DESIRABLE CRITERIA:

• CTS-D, CTS-I certifications
• Formal BA in an Engineering Field
• AutoCAD, BIM software or similar
• Microsoft Excel, PowerPoint, Visio
• Ease Software
• Shure, QSC, Lightware Certifications

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our soluions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

At Square, we’re re-imagining how small and midsize businesses grow. As a Senior Sales Account Executive on our Outbound Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution.

If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role.

You Will

• Own the full outbound sales cycle — from prospecting to negotiation to close — with SMB and mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square’s ecosystem and tailor them to each merchant’s unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor — seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals — monthly and quarterly.
  
  

You Have

• 3+ years of full-cycle B2B sales experience with consistent quota achievement.
• Proven success in outbound prospecting and net-new business creation (SaaS or fintech preferred).
• Experience closing complex, multi-threaded deals with longer sales cycles.
• Ability to build pipeline from scratch using targeted, strategic outreach.
• Exceptional communication, presentation, and negotiation skills across phone, video, and written channels.
• Strong consultative selling skills — diagnose business challenges and map tailored solutions.
• A hunter’s mindset — resilient, creative, and driven to win.
• Ability to work independently while contributing to a team-first environment.
• Advanced proficiency with Salesforce and modern sales tools.
• BA/BS degree or equivalent experience.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

Overview of Role

66degrees is looking for creative, dedicated, and personable technology business professionals for a Principal Cloud Architect position. level. A Principal Cloud Architect is someone capable of designing complex, large-scale, and often "bleeding-edge" solutions. Our ideal candidate will display relentless curiosity and drive around how we organize ourselves and deploy/use technology to ensure our largest and most complex Enterprise clients IT environments drive business value. We are looking for the right fit with our growing team of Principal level Architects as we solve previously "unsolveable" problems with the scale of AI.

Responsibilities

• Build a trusted advisory relationship with strategic accounts and engage with CIO/CTO/VP IT and Business leaders   
• Architectural Strategy & Governance
• Design Global Scale Systems: Lead the end-to-end architectural design of multi-region, highly available cloud ecosystems that support millions of concurrent users and petabyte-scale data processing.
• Standardize Infrastructure as Code (IaC): Establish and enforce enterprise-wide standards for IaC and config management to ensure consistent, repeatable, and audited deployments across all environments.
• Multi-Cloud & Hybrid Orchestration: Architect complex connectivity and workload portability strategies using Anthos, Private Service Connect, and Cloud Interconnects to bridge legacy on-premises systems with modern cloud services.
• Advanced AI & Data Innovation
• Operationalize Generative AI: Design production-grade RAG (Retrieval-Augmented Generation) architectures, ensuring LLMs are secure, reliably operate within capacity constraints and quotas, monitor and control token costs, and implement Enterprise security grade guardrails.
• End-to-End MLOps: Scale the implementation of automated machine learning pipelines—from ingestion to model serving—using Vertex AI (or self-hosted oss models) to reduce the time-to-market for predictive insights.
• Security, Risk & Compliance
• Zero-Trust Leadership: Design and lead the implementation of comprehensive security frameworks including BeyondCorp, VPC Service Controls, and advanced Identity Management (IAM) to protect sensitive workloads against sophisticated threats.
• Regulatory Engineering: Architect technical controls that automate compliance for global standards (e.g., SOC2, HIPAA, GDPR), ensuring the platform is "secure by design" and audit-ready at all times.
• Technical Leadership & Operational Excellence
• Complex Problem Resolution: Serve as the final technical escalation point for critical production issues, performing deep-root cause analysis on global-scale outages or performance bottlenecks.
• Financial Optimization (FinOps): Direct the cost-optimization strategy by designing high-efficiency architectures that balance performance requirements with long-term cloud spend sustainability.
• Cross-Functional Mentorship: Act as a force multiplier by mentoring other architects and engineering teams, fostering a culture of technical excellence and continuous learning.
• Lead Consultant
• Act as a technical subject matter expert, particularly regarding the Google Cloud ecosystem for business users, providing clear and concise explanations of complex concepts. 
• Identify customer priorities, technical objections, and design strategies encompassing the Google ecosystem to deliver business growth and resolve blockers.
• Lead requirements gathering and project scoping.
• Solution design, problem-solving, and architecture diagramming. 
• Provide domain expertise around public cloud and enterprise technology, and effectively promote Google Cloud with clients, at conferences, and online.
• Provide technical expertise to the team on continuous integration/continuous delivery, infrastructure, monitoring, alerting, and security.
• Provide recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure needed to implement a complete solution for clients.
• Assist in delivering technical solutions to meet customer functional needs and improve service reliability, including CI/CD pipelines and infrastructure builds/migrations.
• Provide Engineer-to-Engineer and Architect-to-Engineer support, including whiteboard sessions and informal Q&A.
• Travel to customer sites, conferences, and other related events as required.

Qualifications

• 5+ years of GCP experience is a must. Experience in other clouds is beneficial.
• Proven experience in building, architecting, designing, and implementing globally distributed cloud-based systems, with a strong understanding of API-first design principles and API management platforms.
• Extensive experience with security (zero trust) and networking in cloud environments
• Capable of advising and implementing CI/CD practices to clients using tools such as GitHub, GitLab, Cloud Build, and Cloud Deploy and concepts such as GitOps and GitFlow.
• Experience in containerizing workloads using Kubernetes, Docker, Helm, and Artifact Registry.
• Knowledge of technology solutions and ability to learn emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
• Ability to work cross-functionally, engage and influence audiences.
• Excellent organizational skills and customer-facing communication.
• Proficiency in documentation and knowledge transfer using remote meetings, written documents, and technical diagrams slide decks.
• Experience in implementing hybrid connectivity using VPN or Cloud Interconnect is a plus.
• GCP Credentials:  Professional Cloud Architect Certification plus any other Professional Cert (Data Engineer preferred) or L400 Generative AI skill badge.  Additional certifications Kubernetes (CKA, CKS), or Terraform strongly recommended
• A Bachelor's degree in Electronics Engineering, Data Science, Information Technology, Business Intelligence, Computer Science, or a related field.

#LI-MM1
#LI-Hybrid
P24885

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

LI#LS

P13976_3382181

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

The Technology, Data, and Intelligence Team

Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Staff Product Analyst (Workday Payroll) Opportunity

Okta is seeking a Staff Product Analyst (Workday Payroll) to join our People Technology Team. This is a pivotal role dedicated to the product-led optimization of Okta's global Workday platform. Beyond standard configuration, you will lead the end-to-end lifecycle of our payroll systems from strategic discovery and design to global deployment and adoption. You will act as a consultant and architect to our stakeholders in People, Payroll, IT, and Finance teams, ensuring our People Technology suite is a driver of automation and efficiency. If you are passionate about transforming the employee experience through innovative technical products, you'll fit right in.

What you’ll be doing

• Product Strategy and Roadmap: Collaborate on the product vision and multi-year roadmap for Workday Payroll, ensuring alignment with global People Technology and Finance team's objectives.
• Stakeholder Partnership: Act as a strategic partner to People, Payroll, and Finance leadership to translate complex business needs into scalable product requirements and technical specifications.
• End-to-End Solution Design: Lead the design and implementation of high-impact integration solutions (using PECI, PICOF, and Studio) that prioritize user experience and operational efficiency.
• Lifecycle Management: Manage the full product lifecycle for payroll integrations, from initial discovery and requirements gathering to deployment, maintenance, and sunsetting.
• Data-Driven Insights: Leverage Workday reporting and analytics to monitor system performance, identify trends, and provide actionable recommendations for payroll process optimization.
• Vendor and Platform Management: Oversee technical relationships with third-party vendors (e.g., ADP) to ensure seamless data flows and adherence to service level agreements.
• Operational Excellence: Champion continuous improvement by analyzing integration failures and proposing design changes that enhance system reliability and minimize manual intervention.
• Feature Adoption and Training: Drive end-user adoption of new Workday features and integrations through the development of comprehensive documentation, user guides, and training programs.
• Compliance and Security: Ensure all payroll products strictly adhere to global data privacy requirements and internal security standards.

What you’ll bring to the role

• Payroll Domain Knowledge: Extensive understanding of Workday Payroll objects (GL, Paycodes, Taxes) and global HR business processes.
• Workday Expertise: 7+ years of experience in Workday Payroll configurations and integrations.
• Technical Proficiency: Strong command of REST/SOAP APIs, XML, XSLT, and JSON to guide the development of automated business logic.
• Analytical Skills: Advanced capability in building custom reports, dashboards, and hubs to drive data-informed decision-making.
• Strategic Communication: Excellent interpersonal skills with the ability to influence stakeholders and collaborate effectively across global time zones.
• Problem Solving: Superior ability to troubleshoot complex system issues and design scalable solutions in a fast-paced environment.
• Agile Methodology: Experience working in an Agile environment, managing backlogs, and delivering value through iterative cycles.

And extra credit if you have experience in any of the following!

• Knowledge in other Workday modules such as Extend, Time Tracking and Absence is a plus.
• Workday Certifications in Payroll or Absence or Time Tracking.

#LI-MC1

#LI-Hybrid

#P24726_3412897

Inspire11 is a full-service consulting firm that helps clients reach their full potential by getting closer to their customers, their employees, and their communities. Utilizing innovative and strategic thought with technology to bring change and disruption to life. 

Our team partners with technology leaders to help them strategize and execute their digital, analytics and technology initiatives. We focus on positively disrupting the marketplace and building customer loyalty in an ever-fickle consumer market. We are constantly keeping our eyes open for revenue generating opportunities in organizations using application development and data analytics.  

In order to meet the demands of our high growth business, we are looking for talented DevOps Engineer to provide insights and solutions to our clients.  

What you do at Inspire11 

• You will work closely with our tech & consulting teams to understand their project needs, and help define & implement solutions that enable us to succeed in our objectives 
• You will work with AWS technologies like EC2, IAM, S3, CloudFront, RDS 
• You will automate repetitive tasks using tools like Puppet, Chef, Docker, Jenkins and/or Ansible 
• You will implement and optimize the CI/CD pipeline while accounting for re-usability, performance, and security 
• You will build and maintain tools for deployment, monitoring, and operations 

 Why you are a fit for Inspire11:

• You have a varying level of experience from strategy to user research, information architecture and visual design 
• You have experience working in an Agile environment 
• You enjoy challenges, and feel that a big part of your value is the ability to solve complex client problems 
• You have a proven track record designing and implementing CI/CD pipelines  
• You have a passion for automation, optimization, and productivity  
• You are comfortable working in fast paced environments, are able to wear many hats, and have a general fear of being bored 

Why Inspire11 is a fit for you? 

At Inspire11, we believe our values make a difference:  

• We value, support, and help each other grow  
• We are committed to active inclusion and diversity  
• We are transparent and believe the best idea wins  
• We succeed when our customers succeed  
• And we keep it fun!  

We believe that everyone drives change, and everyone is an owner. Nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of the digital and analytics space.

Overview of Role

66degrees is looking for a smart, energetic, and personable technology professional for the Change Management Consultant role. We are seeking someone creative, with the ability to adjust to the rapidly evolving AI environment and a flair for enabling users through strategic and engaging real-time interaction. In this role, you will help a wide range of companies build AI fluency and collaborate effectively using Google Workspace, Gemini Enterprise, and other leading IT tools. We are looking for a leader with a solid base of fundamental technical skills and a passion for innovation

Responsibilities

• Drive adoption for Google Workspace and Gemini Enterprise by leading change programs that transition clients away from the Microsoft Tech Stack. Your primary focus will be reimagining Productivity and AI workflows, helping users move from legacy environments to an AI-fluent, collaborative future.
• Design and deliver targeted communication and training strategies that address the unique challenges of AI adoption, ensuring user proficiency and fostering trust in new AI tools across the organization.
• Collaborate with stakeholders to identify potential AI adoption barriers, develop proactive mitigation strategies, and translate complex AI capabilities within Google Workspace and Gemini Enterprise into practical, actionable insights for end-users.
• Develop and implement methodologies for measuring AI feature adoption and user proficiency within Google Workspace and Gemini Enterprise, utilizing data to refine change management approaches and ensure sustainable AI integration. 
• Collaborate with project teams and senior leaders to develop comprehensive change management strategies that align with organizational goals and objectives.
• Identify and analyze key stakeholders' needs, concerns, and expectations related to change initiatives. Develop tailored communication and engagement plans to address these factors.
• Assess the impact of proposed changes on individuals, teams, and the organization as a whole. Identify potential risks and mitigation strategies.
• Develop change management documentation and content for professional services engagements.
• Track and measure the success of change initiatives metrics. 
• Communicate status reporting of risk and issue management. 
• Ability to travel to client sites as needed and requested.

Qualifications

• Proven ability to lead dynamic enablement sessions and workshops that simplify complex technical concepts for diverse audiences.
• Change Management Mastery: 4+ years of experience in organizational change management, specifically within the technology or consulting sectors.
• Hands-on experience managing Microsoft-to-Google migrations and introducing AI tools like Gemini Enterprise to enterprise environments.
• Deep functional knowledge of the Google Workspace ecosystem and the ability to navigate the rapidly evolving AI landscape.
• Confidence in engaging and influencing stakeholders at all levels, from front-line end users in training sessions to C-level executives in strategy meetings.
• A calm, upbeat demeanor when facilitating sessions under high-pressure or unpredictable client circumstances

• This role requires 50% on-site presence in San Francisco, Chicago or NYC

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. Stripe is looking for a People Partner (HRBP) to drive that effort across our GTM organization. This includes supporting GTM leaders and senior managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles.

What you’ll do

As a People Partner, you’ll partner with senior business leaders and managers to develop and deliver on our people strategy, advance our company mission and enable leaders to build high impact, healthy teams to deliver outstanding results to Stripe users.

Responsibilities

• Act as a strategic consultant to leaders, partnering to guide and enable them in aligning their business and people strategies to optimize user and Stripe experience
• Collaborate, develop and drive programs cross functionally to advance the People Strategy for Stripe
• Leverage data, insights and craft to inform design and decisions on strategy, structure and programs and promote org health and productivity
• Advise and coach leaders and managers on org design and strategy, change management interventions and other key organizational initiatives focused on optimizing for efficiency, seamless cross-functional collaboration, and decentralized decision-making
• Support leaders as they execute on global talent and organizational planning, identifying and investing in critical talent and intentionally planning for future business needs and ambitious goals
• Promote a culture guided by our Operating Principles, that continuously elevates the caliber and kindness of Stripes and better ways of working together
• Support the Leadership team and organization through continued growth and evolution 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience as an HR business partner, preferably with a mix of experience in fast-growing technology companies and more established organizations 
• Experience supporting functions within a go-to-market organization
• Experience partnering and influencing senior leaders to help drive and align their people strategy and increase business results
• Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving
• Exceptional communication skills, both written and verbal
• Proven ability to partner and influence across diverse groups and experience levels

Preferred qualifications

• A strategist and scaler, who can connect the dots between where we’re going and how we need to nudge the organization to get there
• A partner and connector who builds trusted relationships with managers and leaders by providing deep insights and helping them see around corners
• A business partner who deeply understands Stripe’s strategy and aligns it with the organization’s structures, initiatives and processes 
• A collaborator, who gets energy from working with leaders to create the best possible teams and organizational structures
• A strategic thinker whose decisions are informed by data, experience, and Stripe’s operating principles
• A coach who loves building and developing high-impact teams

PagerDuty is seeking a Senior Solutions Consultant to join our talented, customer-focused team! As Senior Solutions Consultant, you will report to the Solutions Consulting leadership team and partner closely with sales, customer success, and product teams to serve as a trusted advisor to our most strategic customers and prospects, designing and delivering solutions that drive business value and accelerate platform adoption. This is an exciting opportunity to make a significant impact in a rapidly growing market segment while working with enterprise customers to solve complex digital operations challenges. The ideal candidate has a strong technical background in SaaS and cloud infrastructure with a passion for consultative selling and customer success.

KEY RESPONSIBILITIES

• Collaborate with strategic customers to understand business challenges and map PagerDuty solutions to desired outcomes through discovery sessions and solution design workshops
• Develop and present tailored demonstrations, proof-of-concepts, and value propositions that clearly articulate ROI to technical and business stakeholders
• Advise customers on best practices for incident response, digital operations, and service reliability throughout pre-sales and implementation processes
• Partner with sales and customer success teams to drive adoption, expansion, and renewals while supporting the full sales cycle from discovery to close
• Provide feedback to product and engineering teams to influence roadmap development and improve customer outcomes

BASIC QUALIFICATIONS

• 5+ years in solutions consulting, pre-sales, technical account management, or similar customer-facing role
• Strong understanding of SaaS, cloud infrastructure, DevOps, or IT operations
• Proven ability to support and influence sales cycles with solid grasp of sales processes and customer buying journeys
• Experience working with enterprise customers and navigating complex organizations
• Applicants must be currently authorized to work in the United States on a full-time basis

PREFERRED QUALIFICATIONS

• Experience with PagerDuty or similar incident management platforms
• Familiarity with automation, observability, or ITSM tools
• Technical certifications (AWS, Azure, GCP, etc.)
• Excellent communication and presentation skills with ability to translate technical concepts for any audience
•  Problem-solver with consultative mindset and willingness to travel as needed

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is 163,500 - 225,200 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Position Overview

The (VIP Account Manager) will be responsible for working in social gaming (retaining, reactivating VIP Players). Developing new VIP customers, increasing player lifetime value and revenue contribution for assigned VIP customers.

Key objective is to grow the VIP player base with corresponding revenues as directed by their team Manager. Proactive outbound communication will be essential in this role to grow players so a background in customer service or VIP account management would suit the role.

Main Responsibilities

• The Account Manager will be responsible for cultivating and developing relationships and serves as a trusted consultant to our most financially invested and players in his / her VIP base by reaching more than 125 contacts a day via phone/email.

• Serve as an industry expert and act as a liaison between our highest value players and the studio to resolve bugs and maintain retention of their designated VIP base.

• Ensure that our clients receive the highest level of sales and operational customer service by leveraging a highly consultative approach.

• Work collaboratively with cross functional teams (Studios for Feature development and special promotions) to drive revenue growth with VIP base. Uses data science driven workflows daily to increase engagement, reactivate and increase revenue in their designated VIP base.

• Strong quantitative aptitude with the ability to analyze campaign performance statistics on their VIP base.

• Possess strong communication and presentation skills; ability to connect and reconnect VIP base through high level relationship building with their dedicated base.

• Partner with our Senior Director to create consultative engagement and reactivation presentations using market trends, VIP research and industry specific case studies.

• Instrumental in driving the RFP documentation for studios to build out VIP driven features to drive higher revenue.

• Exceed annual targeted goals for Productivity, Quality, CSAT and reactivation and engagement goals. 

Position does not require managing direct reports.

Required Skills and Experience

• College Degree preferred but not mandatory

• Impeccable communication skills

• Extensive Customer Service experience

• Excellent telephone skills – able to handle high call volume 90 or more a day

• Customer Focused

• Ability to generate revenue on own initiative based on personal account relationships

• Accuracy and Attention to detail

• Rapport building skills

• Team player

• Knowledge of Microsoft Office

• 3 or more years of customer service or account management experience

• Some travel may be needed

• Some weekends or evenings may be required

Preferred Skills and Experience

• Target / Sales Driven

• High level understanding / interest in social gaming

• Positive attitude and are excited to learn more

The pay for this position in Chicago, IL, at the start of employment is $30 per hour. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

A DAY IN THE LIFE:

As an Implementations Consultant, you’ll guide customers and partners through smooth, effective implementations of our financial technology products. Acting as the primary liaison between our company and its clients, you’ll ensure seamless integration and proper adoption of best practices. In addition, you’ll collaborate with internal teams to advocate for customer needs, clarify requirements, and coordinate the resources necessary to address any concerns that arise.

Similar job titles: Professional Services Consultant, Customer Success Consultant, Implementation Specialist

Base Salary:  $57,000 - $90,000

WHAT WE’LL TRUST YOU TO DELIVER:

• Customer Management: Build and nurture strong relationships with external customers and partners, understanding their goals, and aligning them with our fintech offerings.
• Consultation: Conduct detailed consultation sessions to guide customers through configuring our SaaS offerings, sharing best practices to ensure a seamless implementation experience.
• Project Management: Lead customer projects end-to-end by setting clear timelines, deliverables, and budgets; proactively manage risks; and provide regular progress updates to all stakeholders.
• Integration Support: Collaborate with cross-functional teams to facilitate smooth integration of our fintech solutions into existing customer systems, offering technical support when necessary.
• Product Knowledge: Maintain a comprehensive understanding of our products and enhancements, and proactively educate customers on new features and functionalities.
• Problem Resolution: Serve as the primary point of contact for customers, swiftly addressing any issues or concerns to maintain high levels of satisfaction and success.

WHAT YOU LIKELY BRING TO THE TABLE: 

• Experience: At least one year in a similar role, ideally within the financial services or banking sector.
• Project Management Skills: Demonstrated ability to plan, implement, and oversee software projects from inception to completion.
• Consultation Skills: Proficiency in advising customers on optimal use of software solutions and industry best practices.
• Technical Proficiency: Quick to grasp new technologies and features, able to communicate complex concepts to non-technical audiences, troubleshoot potential customer environment issues, and craft developer-friendly specifications for feature requests.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to simplify complex ideas for diverse audiences.
• Collaboration: Proven aptitude for working seamlessly with both internal and external teams to reach shared goals.
• Problem-Solving: A proactive problem solver with the ability to think critically and find innovative solutions.
• Adaptability: Comfortable working in a dynamic startup environment, adapting to changing priorities and tight deadlines.
• Industry Knowledge: A keen interest in staying current with fintech developments, combined with a passion for driving innovation.

• This role requires 50% on-site presence in one of our offices. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. Stripe is looking for a People Partner (HRBP) to drive that effort across our Technology organization. This includes supporting leaders and senior managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles.

What you’ll do

As a People Partner, you’ll partner with senior business leaders and managers to develop and deliver on our people strategy, advance our company mission and enable leaders to build high impact, healthy teams to deliver outstanding results to Stripe users.

Responsibilities

• Act as a strategic consultant to leaders, partnering to guide and enable them in aligning their business and people strategies to optimize user and Stripe experience
• Collaborate, develop and drive programs cross functionally to advance the People Strategy for Stripe
• Leverage data, insights and craft to inform design and decisions on strategy, structure and programs and promote org health and productivity
• Advise and coach leaders and managers on org design and strategy, change management interventions and other key organizational initiatives focused on optimizing for efficiency, seamless cross-functional collaboration, and decentralized decision-making
• Support leaders as they execute on global talent and organizational planning, identifying and investing in critical talent and intentionally planning for future business needs and ambitious goals
• Promote a culture guided by our Operating Principles, that continuously elevates the caliber and kindness of Stripes and better ways of working together
• Support the Leadership team and organization through continued growth and evolution 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience as an HR business partner, preferably with a mix of experience in fast-growing technology companies and more established organizations 
• Experience supporting functions within a Technology organization
• Experience partnering and influencing senior leaders to help drive and align their people strategy and increase business results
• Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving
• Exceptional communication skills, both written and verbal
• Proven ability to partner and influence across diverse groups and experience levels

Preferred qualifications

• A strategist and scaler, who can connect the dots between where we’re going and how we need to nudge the organization to get there
• A partner and connector who builds trusted relationships with managers and leaders by providing deep insights and helping them see around corners
• A business partner who deeply understands Stripe’s strategy and aligns it with the organization’s structures, initiatives and processes 
• A collaborator, who gets energy from working with leaders to create the best possible teams and organizational structures
• A strategic thinker whose decisions are informed by data, experience, and Stripe’s operating principles
• A coach who loves building and developing high-impact teams

SUMMARY

As a member of Compliance, the individual in this position will be responsible for administering and supporting the compliance functions of GCM Grosvenor.

As an onsite/hybrid employee, you are expected to be in the office on Tuesdays, Wednesdays, and Thursdays.

RESPONSIBILITIES

• Assisting with Federal, State, and International regulatory filings (including Form ADV, Form PF, CPO PQR/CTA PR, AIFMD Annex IV, Forms U4, U5, BD, BR, D, and DA).
• Reviewing investor subscription agreements to comply with certain requirements, including AML and KYC.
• Helping maintain information barriers program, including but not limited to, restricted list maintenance, conflict reviews and approving expert networks.
• Providing compliance guidance to employees on a day-to-day basis around policies, procedures, and protocols.
• Performing electronic communications review, surveillance, other testing and helping conduct the annual review.
• Assisting the Firm and Senior Compliance Officers during audits, regulatory, or mock exams
• Drafting policies and procedures.
• Developing and conducting employee trainings.
• Analyzing new and pending laws and regulations to identify properly and expeditiously those which may impact the Firm’s business and collaborating with the Senior Compliance Officers to revise the Firm’s policies and procedures, as necessary.
• Assisting with compliance around employee trading, including reviewing employee trading statements/confirms, FINRA 3210 request letters, and assisting in required pre-clearance requests.

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree required. Other certifications or licenses, such as ACAMS, FINRA Securities Industry Essenitials (SIE) and Series 7 are a plus.
• 2 to 5 years of experience working in a legal or compliance related role within a financial services firm (broker-dealer, investment adviser, etc.), regulatory body (FINRA, SEC, other SRO) or at a compliance consultant or law firm dealing with broker-dealer, investment advisor, and AML matters.
• Strong written and oral communication skills.
• Understanding of regulatory and self-regulatory agencies (e.g., FINRA, SEC, CFTC, NFA, FSA) and the requirements of the Investment Advisers Act of 1940, the Investment Company Act of 1940, the Securities Exchange Act of 1934, and the Securities Act of 1933.
• Knowledge and experience with industry best practices in compliance management.
• Experience with a variety of Compliance and AML systems (e.g., RDC, Moody’s, MyComplianceOffice, Complysci, etc.) and ability to manage changing systems and systems implementation a plus.
• Strong interpersonal skills, with a strong presence and team building skills.
• Strong Microsoft Excel and PowerPoint skills.
• A reliable self-starter, with a bias for action, requiring a minimum amount of direction, yet also good instincts and judgment regarding when to involve others.
• High energy level with strong work ethic and flexibility to work long hours at times to accommodate time-sensitive deliverables (e.g., regulatory examinations, fund closes, etc.).
• Responsive to internal and external clients, including timely responses to emails.
• Outstanding organizational and time-management skills and ability to create effective processes.
• Attention to detail, strong analytical and problem-solving skills, and superior organization and project management skills.

In terms of cultural fit, the successful candidate will be self-motivated and energized by working amongst a group of thoughtful, smart, fast-paced, and successful colleagues. The successful candidate will enjoy being a part of an organization focused on excellence and will be a naturally collaborative individual who enjoys interacting with individuals at all levels. Additionally, the successful candidate will be a strong team player with a proactive approach and the ability to take initiative with discretion and judgment.

What You Will Do and Learn   

We are looking for a proactive and detail-oriented Salesforce Alliances Associate to support and execute Spaulding Ridge’s co-sell efforts, partner marketing initiatives, events strategy, and alliance engagement efforts. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about driving sales and partner collaboration. You will play a key role in enhancing our presence through building channel relationships, webinars, conferences, and channel events, while also supporting sales cycles. 

Key Responsibilities Include:   

• Collaborate with Alliances and Go-to-Market leadership to execute a cohesive event and partner marketing strategy that drives awareness, engagement, and pipeline through trade shows, webinars, in-person events, and speaking engagements.   

• Plan, coordinate, promote, and execute all aspects of webinars and partner-led events, showcasing Spaulding Ridge’s expertise and joint value propositions with key technology partners.   

• Support direct alliance engagement by coordinating joint marketing activities, managing partner communications, and tracking KPIs.   

• Own and maintain deal registrations across partner portals, ensuring timely and accurate submissions that support sales and alliance goals.   

• Manage and curate client stories and success narratives in collaboration with marketing and client teams to support partner marketing and sales enablement.   

• Oversee the end-to-end event and sponsorship planning process, including researching opportunities, evaluating venues, managing invitations and RSVPs, and overseeing logistics.   

• Handle all aspects of onsite event execution, including ordering supplies, signage, swag, and coordinating shipping and receiving.   

• Partner with the marketing team to develop compelling messaging and co-branded content that aligns with Spaulding Ridge’s brand and partner narratives.   

• Analyze the success and impact of each event and partner campaign through ROI reporting and lead tracking in Salesforce.   

• Assist project leaders with on-site client event coordination and executive briefings.   

• Maintain detailed records of event budgets, partner activities, and feedback to inform future planning.   

• Represent Spaulding Ridge at industry events and partner forums, articulating our value and differentiators.   

Qualifications:   

• Self-starter with a collaborative mindset and a passion for building relationships   

• 2+ years of experience in sales, partner marketing, or alliance management   

• Strong organizational skills and ability to manage multiple projects simultaneously   

• Excellent written and verbal communication skills   

• Willingness to travel 20%+ across the U.S. and Canada   

• Experience in a professional services or B2B tech environment preferred   

• Familiarity with Salesforce or other CRM tools   

• Bachelor’s degree required  

Preferred Skills: 

• Understanding of Salesforce technology offerings 

• Experience driving alliance relationships and sales with the Salesforce ecosystem   

CLM Alliances Associate 

What You Will Do and Learn   

We are looking for a proactive and detail-oriented Alliances Associate to support and execute Spaulding Ridge’s co-sell efforts, partner marketing initiatives, events strategy, and alliance engagement efforts. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about driving brand visibility and partner collaboration. You will play a key role in enhancing our presence through building channel relationships, webinars, conferences, and channel events, while also supporting strategic alliances—with a clear path to owning and managing key technology partnerships.   

Key Responsibilities Include:   

• Collaborate with Alliances and Go-to-Market leadership to execute a cohesive event and partner marketing strategy that drives awareness, engagement, and pipeline through trade shows, webinars, in-person events, and speaking engagements.   

• Plan, coordinate, promote, and execute all aspects of webinars and partner-led events, showcasing Spaulding Ridge’s expertise and joint value propositions with key technology partners.   

• Support direct alliance engagement by coordinating joint marketing activities, managing partner communications, and tracking KPIs.   

• Own and maintain deal registrations across partner portals, ensuring timely and accurate submissions that support sales and alliance goals.   

• Manage and curate client stories and success narratives in collaboration with marketing and client teams to support partner marketing and sales enablement.   

• Oversee the end-to-end event and sponsorship planning process, including researching opportunities, evaluating venues, managing invitations and RSVPs, and overseeing logistics.   

• Handle all aspects of onsite event execution, including ordering supplies, signage, swag, and coordinating shipping and receiving.   

• Partner with the marketing team to develop compelling messaging and co-branded content that aligns with Spaulding Ridge’s brand and partner narratives.   

• Analyze the success and impact of each event and partner campaign through ROI reporting and lead tracking in Salesforce.   

• Assist project leaders with on-site client event coordination and executive briefings.   

• Maintain detailed records of event budgets, partner activities, and feedback to inform future planning.   

• Represent Spaulding Ridge at industry events and partner forums, articulating our value and differentiators.   

Qualifications:   

• Self-starter with a collaborative mindset and a passion for building relationships   

• 2+ years of experience in sales, partner marketing, or alliance management   

• Strong organizational skills and ability to manage multiple projects simultaneously   

• Excellent written and verbal communication skills   

• Willingness to travel 20%+ across the U.S. and Canada   

• Experience in a professional services or B2B tech environment preferred   

• Familiarity with Salesforce or other CRM tools   

• Bachelor’s degree required  

Director of Salesforce Alliances 

We are looking for a Director of Alliances to join our Salesforce team. In this role, the ideal candidate will lead, proactively manage, and grow our Salesforce partner ecosystem resulting in increased direct and indirect revenue, field sales engagement, brand recognition, and consultant skills development.  This is a highly visible position and reporting directly to the RevEx Managing Partner. The Director of Alliances will work closely with practice and technology leadership across Salesforce to drive channel demand generation from our alliance relationships to support our rapidly growing firm.  

Ideal candidates will be able to:  

• Build strong, trusted relationships and ensure a strong brand reputation with Spaulding Ridge’s strategic partner ecosystem that drives direct and indirect revenue.  

• Partner with Spaulding Ridge practice leaders to develop and drive channel GTM strategy, through field engagement, digital marketing and communications campaigns, channel events, strategic account planning.  

• In partnership with practice and technology leaders, responsible for driving and hitting channel ACV sales and services quota in Salesforce partnership ecosystem.  

• Demonstrate knowledge of our partners’ go-to-market (GTM) propositions, markets, business challenges and customer opportunities.  

• Leverage market knowledge including partners’ GTM strategies and known client needs paired with Spaulding Ridge capabilities to successfully develop and launch new joint solutions with our partners.  

• Support direct to prospect and client demand generation campaigns in partnership with the marketing, channel, and Spaulding Ridge practice leadership.  

• Work with EMEA team to ensure a wholistic global view of our partnership with Salesforce channel partners for integrated communications internally and with partner ecosystem.  

• Partner with Sales Ops to own operational alliance tasks to ensure all data, systems, and reporting are up to date.  

• Partner with other alliance leads to establish performance standards, scorecards and data gathering required to evaluate and manage performance of the partnership, including joint sales pipeline updates, sales coverage model, client satisfaction, and consultant skills inventories.  

• Identifies opportunities to leverage partner funding and works with local market leaders to determine application of funds for targeted events and campaigns.  

• Lead and manage a junior member of the alliance team to drive career growth and alliance strategy. Provide mentorship to the other alliance team members.    

Qualifications:  

• 5+ years of demonstrated experience supporting enterprise solution sales or alliance relationships in professional services and/or technology industry   

• Strong experience driving alliance relationships and sales with the Salesforce ecosystem  

• Understanding of Salesforce technology offerings including Experience-Revenue-Sales-Service-Cloud  

• Experience developing partner programs and support infrastructure with proven success in delivering Go-To-Market strategies and channel demand gen results  

• Demonstrated history of achieving of ACV / Quota targets  

• Experience crafting and implementing memorable experiences, including events and campaigns that feed channel sales and drive partner relationships  

• Passion for sales and technology. Ability to collaborate across the firm and across diverse alliance relationships  

• Ability to work in a fast-paced and dynamic environment, with a strong sense of urgency and attention to detail  

• Strong collaboration skills, leadership, maturity, and a passion for continuous learning and self-improvement  

• Exceptional written and verbal communication skills  

• Strong understanding of Salesforce as a sales and marketing tool to provide data insights and direction  

• High attention to detail and ability to manage and execute many priorities simultaneously  

• Bachelor’s degree or higher, preferably in Business, Marketing, or Communications  

• Willingness to travel domestically and internationally  

Preferred Skills         

• Cloud technology consulting experience  

• Experience in marketing or previous high exposure to working with marketing teams 

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Human Resource Business Partner 

Our Human Resources team is seeking a Human Resources Business Partner (HRBP) for our Chicago office.  The HRBP is a strategic role within the Talent Management team that involves working closely with business leaders and managers to achieve the firm and team's goals, specifically in relation to human capital. The HRBP acts as a consultant on human resources-related initiatives and provides strategic HR leadership that helps drive the employee experience. 

• Support managers and team leaders with assessing and implementing talent strategies to create the best-in-class employee experience and development programs to enable high performance while ensuring alignment with DRW's practices and procedures. 

• Monitor and support managers with employee relations issues, including employee complaints, conflict resolution and/or performance management. Provide performance management guidance and coaching to managers and employees. 

• Coach and support managers with performance review programs including communicating timelines and best practices, promoting participation, providing guidance, and challenging decisions to ensure a firm of excellence. 
• Assist managers with career planning, organization design and developing succession plans to retain talent, streamline business operations, and prepare for gaps. 
• Assist managers with change management to minimize distraction and to foster future success. 
• Partner with HR teams, managers, and employees to develop tools, procedures, and initiatives to ensure engagement and continued growth. 
• Recommend leadership development and training initiatives as needed. Partner with learning and development on content development and execution. 
• Assist managers and employees with the employee lifecycle management process including onboarding, promotions, internal transfers, and terminations. 
• Partner with immigration team to support ongoing employee status requirements and global mobility needs.
• Partner with compensation team to analyze and guide managers on compensation strategies to drive engagement and equity. 
• Partner with talent acquisition on aligning candidate profiles with business unit needs and utilizing success stories for future hires and building talent pipelines.
• Partner with benefits to assist in fostering a culture of employee wellbeing. 
• Field employee questions on policies, procedures, career development, training, and conflict resolution. 
• Ensure compliance with legal and regulatory requirements. Conduct internal investigations and provide guidance to mitigate risk and ensure a productive work environment. 

HR Business Partners areas of focus: 

• Strategic Partnership: Serve as a strategic partner to business leaders, providing guidance on HR matters and ensuring alignment between HR strategies and business objectives. 
• Talent Management: Leads talent management, development, and retention strategies. Work with management to identify staffing needs, facilitate workforce planning, and ensure a robust talent pipeline. 
• Employee Relations: Act as a point of contact for employees and managers in assigned business units, addressing concerns, and providing solutions in matters such as employee relations, performance issues, and conflict resolution. 
• Performance Management: Implement and oversee performance management, including performance reviews, goal setting, and performance improvement plans. Coach managers on effective performance management techniques. 
• Organizational Development: Assist with organizational design and development, ensuring that the structure of the organization supports its strategy and objectives. Drive initiatives that foster a high -performance culture. 
• Compensation and Benefits: Partner with the Talent Experience team to develop competitive compensation and benefits packages that attract and retain talent. 
• Training and Development: Identify training needs within the business units and partner with the Talent Development team on delivery of training programs. Promote continuous learning and professional development. 
• Compliance: Ensure compliance with all legal and regulatory requirements in relation to employment. Stay updated on HR best practices and labor laws. 
• Change Management: Support and guide business units through changes, whether they are changes in processes, structures, or systems. Help manage the human elements of change to minimize resistance and maximize engagement. 
• HR Metrics and Analysis: Use HR data and analytics to provide insights into workforce productivity and to make evidence-based decisions. Track key HR metrics and analyze data to improve HR initiatives. 

The annual base salary range for this position is $90,000 to $130,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.  In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

#LI-DW1

What you'll do: 

At NinjaTrader, the Strategy and Business Operations team sits at the intersection of leadership, analysis, and execution. As a member of this team, you'll take on the company's highest-impact and most complex challenges, turning strategy into action, equipping leadership with the insights needed to make confident decisions, and building the operational foundation that allows every team to perform at its best. 

In this role you will: 

• Operate as an internal consultant within a core function, helping shape priorities and bring clarity to complex decisions  
• Partner with senior leadership to develop and execute business unit strategies  
• Build business cases to support investment decisions and key strategic initiatives  
• Conduct in-depth quantitative and qualitative analyses to identify trends, risks, and growth opportunities  
• Analyze customer behavior and business performance to generate actionable insights  
• Define, track, and report on key business metrics and KPIs aligned to strategic goals  
• Manage project timelines and milestones ensuring accountability across stakeholders  
• Help streamline processes and improve how work gets done across the organization  
• Build relationships across teams and act as a thought partner to business leaders  
• Prepare executive-facing materials, including MBRs, QBRs, and strategic updates  
• Communicate insights and recommendations clearly to drive decision-making  
• Scale and maintain the AI repository (tools, use cases, best practices) to drive consistent adoption across the business  
• Automate high-impact workflows to improve efficiency, reduce manual effort, and enhance decision-making  
• Champion AI adoption by partnering with stakeholders to embed AI into core processes  

What you'll need: 

• 2–4 years of relevant experience in strategy consulting, corporate strategy, business operations, business intelligence, or similar roles  
• High ownership, strong work ethic, with a bias toward action and execution  
• Ability to operate independently and manage multiple workstreams  
• Structured problem-solving skills; able to break down ambiguous problems into clear components  
• Ability to synthesize complex data into clear insights and recommendations  
• Experience in PMO / project management, managing cross-functional workstream  
• Strong prioritization skills across multiple competing demands  
• Advanced Excel / Google Sheets (modeling, pivots, lookups, scenario analysis)  
• Ability to build financial models, forecasts, and business cases  
• SQL and data visualization tools (Looker, Tableau, etc.) preferred; Python a plus  
• Clear and concise written and verbal communication  
• Strong PowerPoint / presentation skills to executive stakeholders  
• Ability to build relationships and influence stakeholders across functions  
• Experience defining, tracking, and improving key business metrics (e.g., acquisition, conversion, retention)  
• Familiarity with growth funnels, experimentation, or performance optimization  

Compensation: 

The salary range for this role will be $100,000.00 - $120,000.00 USD. In addition, this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). 

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. 

Location: 

This role is based in Chicago, IL. We are not open to remote candidates for this role 

Hybrid: 

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 

• 20 additional flex remote days annually  
• 5 Company Wide Office-Optional weeks tied to major holidays 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

One of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by attracting, enabling and cultivating the world's most exceptional people to do the very best work of their careers.

Stripe is looking for a People Consultant to join our global team. This Chicago-based role will support Stripe managers and their teams, primarily in the United States and Canada. People Consultants at Stripe enable and support managers to build and lead successful teams. They have deep HR expertise and they leverage policies, experience, insights, and cross-functional partnerships – primarily with other People teams – to guide and coach managers, contribute to a culture of high performance, incrementally improve organizational health, and enable compliant, fair, and positive experiences for Stripes.

What you’ll do

As a People Consultant, you’ll help make Stripe a great place to work and grow. You’ll partner with, coach, enable and advise Stripe’s people managers on all things people-related: performance management and coaching, career development, employee relations, leveling, manager effectiveness, career development, navigating change, and more. This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company.

Responsibilities

• Manager Coaching: Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change
• HR Policy Expertise: Act as a subject matter expert on a range of HR policies and processes to support managers and employees
• Legal & Compliance: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
• People Programs: Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution
• Reorganization Support: Guide and advise on change management and communications for team restructuring efforts
• Data & Insights: Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics
• User Focus: Ensure excellent employee experiences through key life cycle stages, including onboarding and departure processes
• Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4-8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, Employee Relations partner), or equivalent experience in a business-facing role
• Direct Manager Support: Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture
• Legal Knowledge: Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters
• Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions
• Continuous Improvement: Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact
• Communication: Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels

Preferred qualifications

• Fast-Paced Environment: Experience working in a rapidly growing technology company or large organization
• AI Fluency: Knowledge and application of AI tools
• Canadian Employment Practices: Knowledge of employment legislation and practices in Canada
• Project Management: Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule
• Facilitation Skills: Experience facilitating team effectiveness workshops with management teams

A DAY IN THE LIFE:

As a Sales Engineer at Amount, your day will be dynamic and multifaceted. You'll start by collaborating with the Sales team and Customer Success team to understand client needs and tailor technical solutions accordingly. You'll engage with potential and existing clients to articulate the technical aspects of our products, demonstrating their value and functionality through presentations and product demonstrations. Furthermore, you'll work closely with the product development team to relay client feedback and contribute to the continuous improvement of our offerings. Additionally, you'll provide post-sales support, ensuring seamless integration and addressing any technical concerns that may arise.

Team:  Will join a team of ~40 across Sales, Sales Engineering, Implementations, Customer Success, and Operations. 

Reporting: Reporting to Brent Moulder, Head of Sales Engineering (get to know Brent here)

Similar job titles: Solutions Engineering
Base Salary: $130,000 – 170,000 + Incentives

WHAT WE’LL TRUST YOU TO DELIVER:

• Collaborate with the sales and customer success teams to understand client requirements and customize technical solutions, including integration strategies and platform capabilities.
• Conduct comprehensive client discovery assessments of client needs and provide tailored recommendations for product solutions.
• Conduct product demonstrations and presentations to showcase the functionality and value of our fintech products.
• Serve as a technical liaison between clients and internal teams, conveying feedback and contributing to product enhancement.
• Support post-sales activities, including product integration and troubleshooting technical issues as needed.
• Assist in the preparation of proposals and RFP responses, providing technical insights and recommendations.
• Stay updated on industry trends and competitor offerings to effectively position our products in the market.

WHAT YOU LIKELY BRING TO THE TABLE: 

• Bachelor's degree in Computer Science, Engineering, Finance, or related field.
• 3+ years of experience in a technical sales or sales engineering role within the fintech industry.
• Solid understanding of financial services and fintech solutions.
• Excellent communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced environment.
• Problem-solving mindset with a customer-centric approach.
• Prior experience using walnut.io as demo environment.
• Familiarity with CRM and sales enablement tools is a plus.

What is Sales Engineering?

Sales Engineering, also referred to as Pre-Sales or Solution Engineering, is an integral function within an organization that serves as a liaison between Sales, Product, Marketing, Delivery, Engineering, and Customer Success teams. Sales Engineering collaborates with Sales by offering subject-matter business and technical expertise, understanding Customer needs and proposing solutions that align with the organization’s products and services. 

The DNA of Sales Engineering

Highly effective members of Sales Engineering possess a Customer-centric mindset, deep product knowledge, and strong communication abilities. They conduct effective discovery sessions, collaborate with cross-functional teams, and have a relentless commitment to continuous improvement. The main objective of Sales Engineering is to obtain the TECHNICAL WIN!  In order to achieve the technical win, the team must possess the below key habits:

1. Mindset of Service: prioritize Customer needs above all else. They adopt a service-oriented mindset, actively listening to Customers, understanding their pain points, and offering tailored solutions to address their specific requirements.
2. Deep Product Knowledge: understand the organization’s products inside-out. They continuously update their market intelligence and technical expertise, ensuring they can effectively demonstrate and communicate the value of the products to Customers.
3. Technical Storytelling: possess excellent communication skills and can articulate complex technical concepts in a clear and compelling manner. They use storytelling techniques to engage Customers, making the technical information relatable and understandable.
4. Effective Discovery: excel at asking insightful questions to uncover Customer needs and challenges. They conduct thorough discovery sessions to gather essential information, which helps them propose the most suitable solutions.
5. Collaborative Approach: collaborate closely with other teams, such as Sales, Product, Marketing, Delivery, Engineering, & Customer Success. They understand the importance of teamwork in delivering a seamless Customer experience and achieving overall business success.
6. Continuous Improvement: committed to ongoing learning and development. They seek feedback, actively learn from both successes and failures, and continuously improve their skills and knowledge.

Key Roles of Sales Engineering

Sales Engineering is typically found within technology software organizations, but also applicable across other industries that demand complex solutions that require technical know-how and experience. Depending on the size, complexity, need, opportunity volume, and structure of the organization; roles within the Sales Engineering team typically include: 

• Sales Engineer or Solutions/Pre-Sales Consultant: experts in the product or technology offered by the organization. They collaborate with the Sales team in discovery sessions, story-telling, presenting the product's features and capabilities, preparing product demonstrations, and conducting proof-of-concept (PoC) activities to showcase the product's value to Customers.
• Solutions Architect: highly skilled technical professionals responsible for designing and presenting tailored solutions that align with the Customer’s technology needs. They are the organization's SMEs (Subject Matter Experts) on core software, ecosystem solutions, integration, infrastructure, compliance, security, and scalability. They work closely with Sales Engineers and Customers to gather detailed technical specifications, create architectural designs, and present tailored solutions that align with the Customer’s business objectives.

Sales Engineering Team Responsibilities

Sales Engineering is an integral function and designed to be the voice of the customer across the organization. Sales Engineering owns disseminating and interpreting industry trends and Customer requirements and feedback across Sales, Product, Marketing, Delivery, Engineering, and Customer Success. Sales Engineering responsibilities include, but are not limited to:

• Sales Collaboration: Sales Engineering works closely with the Sales team. They participate in Customer meetings, presentations and demonstrations in order to understand business and technical requirements, challenges and objectives - this allows Sales Engineering to craft stories and tailor product pitches to address a Customer’s specific pain points/opportunities effectively.
• Business/Technical Knowledge: Sales Engineering boasts extensive industry experience and technical knowledge about their organization's products or services. This allows them to accurately explain how these solutions operate, their capabilities, limitations and integration potential - and answer any technical inquiries from Customers or address any concerns that might arise.
• Solution Design: after collecting Customer requirements, Sales Engineering creates technical solutions tailored to meeting those requirements. They may create proof-of-concept (PoC) models or minimal viable products (MVP) as examples that demonstrate how the product can help overcome Customer challenges and meet objectives.
• Product Feedback Loop: Sales Engineering plays an invaluable role in providing field feedback to both the Product and Engineering teams, including pinpointing areas for improvement, suggesting new features or enhancements, or relaying any technical challenges encountered during the sales process.
• Business/Technical Documentation: Sales Engineering often assumes the task of providing content in support of the creation of business/technical documentation such as whitepapers, case studies and presentations to support Sales team interactions with Customers.
• RFP and Bidding Support: when responding to Requests for Proposals (RFPs) or participating in bidding processes, Sales Engineering will provide professionally polished responses to the functional/technical aspects of all proposals.
• Post-Sale Support: even after the sale has closed, Sales Engineering may still assist Customers with onboarding processes and technical training courses, while providing seamless transition to the Delivery and Customer Success teams.

Sales Engineering plays a vital role in cultivating trust with Customers, driving successful sales efforts, and positioning products or services appropriately to meet requirements and drive revenue for the organization.

Key Metrics for Measuring Effectiveness

• Win Rates: Percentage of sales opportunities successfully converted into closed deals, reflecting the sales engineer’s ability to effectively support the sales process.
• Sales Cycle Length: The average time it takes to move a prospect through the sales process, with shorter cycles indicating efficient sales engineering support.
• Customer Satisfaction: Feedback from customers regarding the sales engineer’s performance and the value they provided during the sales process.
• Deal Size or Revenue Generated: The financial impact of deals influenced or closed with the assistance of sales engineering support.
• Number of Engagements: Quantifies how often the sales engineer is involved in customer interactions, presentations, and technical discussions.
• Conversion Rates at Different Sales Stages: Breakdown of conversion rates at various stages of the sales funnel, highlighting where sales engineering has the most impact.
• Post-Sales Support: Measure of customer satisfaction and success after the sale, indicating the effectiveness of the sales engineer’s guidance.
• Technical Validation Success: Percentage of proofs of concept (POCs) or technical validations that lead to successful sales outcomes.
• Feedback from Sales Team: Input from the sales team on the quality and effectiveness of the support provided by the sales engineering team.
• Knowledge Transfer and Training: Assess the success of knowledge transfer from sales engineering to the sales team, ensuring a shared understanding of technical aspects.
• Competitive Analysis: Evaluate the sales engineer’s ability to effectively position the product against competitors and address technical objections.
• Cross-Functional Collaboration: Measure the degree of collaboration between sales engineers and other teams, such as product development and customer support.

Regularly tracking these metrics can help assess the impact of sales engineering efforts, identify areas for improvement, and align strategies to optimize the overall sales process.

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind enterprise transformations for Global 1000 companies managing complex supply chains. This role combines deep functional consultation with comprehensive project management to ensure successful software deployments.

You will act as the trusted advisor who transforms complex logistics challenges into streamlined solutions, building stakeholder relationships while ensuring enterprise implementations deliver measurable business outcomes.

Impact & Scope: Each implementation you lead directly enhances supply chain visibility for major enterprises, contributing to operational efficiency improvements and cost reduction across global logistics networks.

What you’ll be doing:

Core Responsibilities

• You will be part of our Global Implementation team, committed to helping enterprise customers successfully adopt FourKites as both a technology solution and a strategic approach to supply chain visibility across their organization
• You will serve as a trusted advisor and empathetic customer advocate, problem solver, and product expert to support customers building their first supply chain visibility workflows in FourKites
• You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base, ensuring they get off on the right foot and continue to derive maximum value from the platform over time
• You will deeply understand both FourKites' capabilities and each customer's unique business challenges, including the operational issues being resolved through implementation, to serve as both a product expert and strategic partner through the change process
• You will execute implementations for each customer based upon their specific processes, requirements, and jointly established goals to ensure successful adoption; tailoring approaches to meet customer objectives as needed
• You will facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption
• You will oversee complex enterprise projects from initiation through deployment, coordinating internal teams (technical leads, carrier operations specialists) and external stakeholders across multiple time zones
• You will develop comprehensive project roadmaps with clear milestones, managing scope changes while maintaining delivery timelines and identifying potential challenges early
• You will serve as a valuable liaison to our product team, providing real-time customer feedback and helping to align our product roadmap with customer visions and operational goals
• You will partner with internal relationship stakeholders including Sales and Customer Success to deliver a cohesive customer experience from pre-sales through transition and beyond
• You will analyze the strengths and opportunities of our implementation approach, both at individual customer and program levels, to drive continuous enhancement of how we serve our enterprise clients
• You will maintain alignment between executives, IT teams, operations managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and long-term success

About the team:

The Global Implementation team is a smart, driven, and highly collaborative group that thrives at the intersection of technology, operations, and customer impact. We take pride in solving complex, real-world problems together—supporting one another across time zones, sharing learnings openly, and celebrating wins big and small. This team is empowering by design: you’ll be trusted to own outcomes, influence decisions, and grow your craft while working alongside empathetic teammates who genuinely care about customer success and each other.

Who you are:

• You have 4+ years of experience implementing enterprise SaaS solutions with demonstrated success managing complex, multi-stakeholder projects from initiation to completion
• You're genuinely passionate about helping customers see the value of FourKites as a solution for their supply chain challenges and serving as an advocate for their success
• You have proven ability to present to and influence C-suite executives and technical architects, adapting your communication style to diverse organizational cultures
• You excel at facilitating productive meetings, resolving conflicts, and maintaining team alignment across global enterprise environments
• You have the analytical capability to break down complex business processes and identify optimization opportunities while adapting successfully to dynamic environments with shifting priorities
• You have a track record of delivering projects that meet or exceed customer expectations with meticulous attention to quality and detail
• You can translate technical concepts clearly to business stakeholders and vice versa, creating comprehensive documentation that serves as a blueprint for success
• You have proven success collaborating across sales, product, engineering, and customer success teams to deliver cohesive customer experiences
• You have strong SaaS implementation expertise (supply chain, logistics, or transportation experience is a strong bonus)
• You're committed to continuous learning and improvement, using customer feedback to enhance both individual and program-level effectiveness
• You're able and willing to travel to customer sites for key implementation milestones such as kickoffs, training, and customer success transitions (20-25% travel expectation, focused on strategic moments rather than constant travel)

Compensation

The expected annual base salary range for this role is $80,000 - $120,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.

Benefits

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.

Benefits include:

• Medical, Dental & Vision benefits starting on first day of employment

• 401k Retirement savings with employer match

• Bonus and incentive compensation as well as employee stock option program

• Employer paid life insurance and short term disability insurance

• Generous PTO, global recharge days, and volunteer days

• Paid parental leave for all parents

• Family planning and inclusive wellbeing resources

• Technology reimbursement

• Commuter benefits for in-office employees (Chicago)

• Annual Wellness Stipend

• Ongoing learning & development opportunities

About FourKites

FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.

If you are a California resident, here is our California Applicant Privacy Notice. If you are a European Union resident, here is our EU Applicant Privacy Notice.

FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're excited about this role but don't meet every requirement, we encourage you to apply.

At Neo4j, our Solution Engineers are pivotal to our company’s success. As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs.  Neo4j Solution Engineers play a central, hands-on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization.  SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

What Success Looks Like:

• Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
• Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
• Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

What You’ll Do:

• Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
• Actively drive and run the technology evaluation stage of the sales cycles.
• Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
• Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
• Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.
• Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows.
• Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.
• Travel as needed to assist in deal creation and closure, and provide support to your team as required.

What You’ll Bring:

• 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
• Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture.
• Familiarity with graph data technology is essential.  Working knowledge of Neo4j is a strong plus!
• Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#.
• Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.
• Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
• Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
• Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.
• An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve.

Watch your engineering work come to life in landmark projects around the world when you partner with Syska Hennessy Group, as a global leader in consulting, engineering, and commissioning services, we specialize in highly technical buildings and the systems that bring them to life and make them safe. We are seeking an experienced ICT Senior Consultant - RF Engineer to join our team in our corporate office located in either New York, NY, Los Angeles, CA, Chicago, IL or Charlotte, NC.

Our dynamic work environment provides the optimal setting to take your career to the next level. From our supportive culture, diverse workforce, and competitive compensation to our flexible work schedules and fun social events, it is everything you will need for an exciting, challenging, and rewarding career.

Job Responsibilities:

As an ICT Senior Consultant - RF Engineer, you will design critical radio systems including FDNY Auxiliary Radio Communication Systems (ARCS), Emergency Responder Radio Enhancement/Coverage Systems (ERRCS) and In-Building Cellular Distributed Antenna Systems as well as 2-Way Commercial Radio Systems and Wi-Fi Systems.  

As an ICT Senior Consultant - RF Engineer, you will be involved in the entire project life cycle through all phases of design and construction administration working with architects and all MEP disciplines to ensure a well-coordinated design.  Critical radio design projects will involve office buildings, warehouses, data centers, transportation hubs, and institutions including major universities as well as hospitals in the New York metropolitan area as well as across the continental United States. 

This dynamic role will involve consulting and interfacing with clients, architects, vendors, contractors, and authorities having jurisdiction. 

Additional Responsibilities:

• Develop RF designs, manage junior engineers in the process.
• Produce clear and concise drawings consistent with AHJ and client requirements as well as Syska format and drawing standards.
• Apply Codes and Standards to all designs (including working drawings and specifications).
• Conduct peer reviews and QA/QC oversight.
• Attend coordination meetings and job site walk-thru.
• Perform code interpretation.
• Interface with Code Authorities and AHJ Representatives
• Assist in business development by expanding on current client relationships, cross selling Syska services and by attending industry and client events.

This is a great opportunity for an ICT Senior Consultant – RF Engineer with a large variety of facility types including Commercial, Industrial, Institutional, Storage and Governmental buildings experience, as well as experience in critical facilities such as hospitals and data centers. In addition to your engineering experience, to succeed in this role, you will need a solid knowledge of the code and technologies that apply to Critical Radio Systems used by First Responders as well as Cellular Systems for various projects with the ability to communicate design concepts via drawings and specifications.  Experience in ARCS, ERRCS, Wi-Fi, In-Building Cellular DAS and LMR a must.  In addition, experience in Project Design Life-Cycle (SD, DD, CD, Bidding, CA) also mandated. 

Engineer requirements:

• Bachelor's Degree from accredited college or university in Engineering discipline
• Minimum of 5 years of RF Engineering experience
• Knowledge of IFC, NFPA and Local codes and standards. Knowledge of NYC codes is preferred.
• NICET In-Building Public Safety Communications (IB-PSC) Design Technician Certification preferred or ability to obtain within 2 years of hire.
• Current P.E., or ability to obtain within 2-4 years of hire.
• The ability to achieve security clearance from Federal Government (project specific)
• The ability to work independently or in a team environment effectively in a fast–paced, and challenging environment.
• Open to traveling to various project locales.
• Experience in using AutoCAD and REVIT to develop designs.
• Possess strong interpersonal relationship skills and strong communications skills both verbal, written and presentation.
• Knowledge of active RF systems including traditional, RF Over Fiber and EAP based systems.
• Experience designing Emergency Responder Radio Coverage Systems (ERRCS) and/or FDNY Auxiliary Radio Communication Systems (ARCS).
• Working knowledge of iBwave (Level 1 Certificate minimum)
• FCC General Radio Operator License (GROL)
• Working knowledge of applicable UL and NFPA Standards
• 4-year Engineering Degree in Electrical or RF Engineering
• Ability to design In-Building UHF (LMR) 2-Way Commercial Radia Systems inclusive of Distributed Antenna System
• Ability to design In-Building Cellular Distributed Antenna Systems (DAS)
• Ability to manage junior RF Engineering staff
• Ability to write proposals
• Large Project Management Experience
• Ability to confidently present and sell RF Engineering Services
• Knowledge and experience with the Architectural Design Process including the requirements of and progression through key phases
  • Schematic Design (Initial Concepts/Layouts/Basis of Design)
  • Design Development (Refining Initial Concepts/Layouts/Basis of Design/Specification Development)
  • Construction Documents (Final Technical Drawings/Specifications)
  • Bidding/Leveling (Contractor Assessment)
  • Construction Administration (Site Inspections/Project Meetings/RFI Response/Shop Drawing Submittal Review/Commissioning)
  • Close Out

Benefits:

• Robust, comprehensive medical, dental, vision, life insurance and supplemental benefit plans
• 401(k) plan with a generous employer matching program
• Training and professional development courses
• Professional development incentive bonuses
• Dynamic Employee Resource Groups
• Competitive Paid Time Off (PTO) policy
• Transit/parking employer stipend
• ½ day work from home Fridays all year long

At Syska, we have cultivated a community that supports learning and provides guidance for professional development and furthering our culture of excellence. We promote an environment that is committed to embedding diversity and equality into the core of our business and culture. We empower our employees so they can take ownership of their work and development and strive to continually improve themselves and our firm. We rely on the talent, drive, enthusiasm, and the total job satisfaction of the great people who work here for our success! Syska is a place where you can build an exceptional career and have a lasting impact on the world.

Syska Hennessy Group – Creating Exceptional Environments

Reach3 Insights – Senior Research Consultant (Tech/Financial Services)

Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights.

Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale. 

Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Here is a link to a demo video that shows us in action. 

But, why us for your next career move? 

When you join Reach3, you’ll get to help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about the power of our approaches to drive business success across a variety of industries and global brands. We pride ourselves on our culture that’s built on trust and hard work (while still having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of working with! 

A few more reasons why you should choose Reach3:   

• We’re proud to have hub offices in Chicago, Vancouver, and Toronto, with team members working in a flexible hybrid and remote model. For this role, our priority is hiring candidates based in or near our Chicago. However, we have hubs in other Tech/Financial markets, such as NYC, Boston, San Francisco, and Portland. 
• We offer a Home Office Stipend, Monthly Internet and Cellphone Stipend to make sure you are comfortable, connected and well set up in your space.  
• We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap. Our compensation package proudly includes: 
• In determining salary, Reach3 Insights considers many factors including the successful candidate’s skillset and experience as well as internal equity. The salary range for this position is $85,000 to $110,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company. 
• Comprehensive paid time off that covers vacation, sick, and personal days. 
• Health benefits with Canada Life.
• Health spending account.
• Volunteer and professional development days.
• RRSP matching program.
• Profit Sharing Plan.

Interested? Yeah. We thought you might be. 

As a Senior Research Consultant at Reach3, you will: 

• Manage all stages of the market research project cycle including: 
  • Designing and developing questionnaires and discussion guides, 
  • Overseeing data collection & ensuring strict quality control, 
  • Identifying and writing up analytical findings, 
  • Visualizing and reporting quantitative and qualitative findings, 
  • Report writing and taking deliverables to the next level, 
  • Working with marketing research software packages. 
• Help to proactively nurture and develop strategic client relationships
• Mentor & manage junior researchers on the project execution & client management process.  
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical project timelines.
• Be an enduring, positive and collaborative member of the team who genuinely cares about all facets of the company, our strategy and reputation in the market. 

Reach3’s next Senior Research Consultant will bring: 

• Exceptional hands-on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing. 
• Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
• Strong written and verbal communication skills – someone who is unafraid of asking questions or for help when they face roadblocks.
• A passion to learn, achieve and accomplish great things.
• Enthusiasm for coaching & training junior researchers, as well as be mentored by your senior colleagues.
• Skill with technology and social media, as well as online market research methodologies and technology platforms.
• An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
• Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
• A passion for unlocking the power of consumer insights to help drive agile decision making. 

 This may be the right opportunity for you if you have: 

• University or College degree.
• 5+ years of relevant, hands-on work experience, preferably with a supplier side organization.  
• Background in Technology or Financial Services industries.
• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
• Experience managing end-to-end market research projects, including: 
  • Designing and developing questionnaires and discussion guides, 
  • Identifying and writing up analytical findings, 
  • Visualizing and reporting quantitative and qualitative data, 
  • Report writing and taking deliverables to the next level, 
  • Working in marketing research software packages. 
• Exposure to mentoring & managing junior researchers
• Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
• Analytical/ Logic and Reasoning orientation.
• Strong numeric and problem-solving orientation.
• Strong detail orientation.
• Strong client service orientation.
• Strong written & verbal communication skills. 

Apply Now! 

If you think you’re a good fit, please connect with us ASAP with your resume. Please note, you must be eligible to work in the US to be considered for this role. At Reach3, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

Reach3 welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

No recruiters and no phone calls, please! 

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Reach3 Insights Inc. provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.