About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

 Responsibilities:

As a Content Writer, you will be tasked with writing creative content that reflect

Hexnode’s brand values and messaging.

• Develop high-quality content that showcases the features and applications of our company's products. 

• Write content that can be published across multiple channels (ad copies, website content, chatbot pop-ups, emails and other requirements). 

• Create copies that align with our brand voice and personality. 

• Proofread and edit content to ensure error-free and consistent quality. 

• Proactively conduct research on market trends, competitors and industry standards to inform copywriting decisions. 

• Identify gaps in existing content and develop strategies to bridge them. 

• Collaborate and brainstorm with multiple teams to ideate new copies and keep up with company and product updates. 

• Should be passionate about their work and should take ownership of the material they provide. 

Requirements

• 2-4 years experience in a B2B SaaS company, (preferred)

• Ability to balance levity without compromising Hexnode’s core message

• Honour deadlines and accommodate sudden requirements from multiple teams

• Be self-sufficient and provide copies that don’t require a lot of iterations

• Ability to do research if the task requires it.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Roles And Responsibilities

Content Creation and Strategy (40% of time)

• Develop, write, and edit high-quality content, including blog posts, whitepapers, case studies, email campaigns, and social media posts to engage the target audience and drive brand awareness.
• Collaborate with internal teams, including product marketing, design, and sales, to develop content materials, presentations, and messaging.
• Ensure all content aligns with brand voice and tone, maintaining consistency across all platforms and materials.

Brand Messaging and Positioning (30% of time)

• Develop and implement brand messaging strategies, in alignment with the overall company marketing objectives.
• Work closely with the sales team to understand product positioning and tailor messaging to support their objectives.
• Monitor and analyze the effectiveness of content campaigns and adjust strategies as needed to maximize impact.

Sales Enablement and Collaboration (20% of time)

• Develop and deliver sales enablement materials, such as presentations, case studies, and product sheets, to help the sales team effectively communicate the value of Hexnode's platform.
• Collaborate with the sales team to identify key customer segments and create targeted messaging campaigns.
• Provide ongoing support to the sales team, sharing market insights and assisting with customer engagement as needed.

Professional Development (10% of time)

• Continuously enhance copywriting skills and industry knowledge through self-study, webinars, and workshops.
• Build relationships with other copywriting professionals in the industry to exchange best practices and insights.

Requirements:

• • Bachelor's Degree in Marketing, Communications, English, or a related field.
  • Minimum of 3+ years of professional experience in copywriting, content creation, or a related role, with a strong emphasis on brand messaging.
  • Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.
  • Experience working with cross-functional teams, including sales, marketing, and product management.
  • Knowledge of endpoint security solutions and the broader IT security landscape is a plus.

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. 

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

The Technical Writer is responsible for creating clear, precise, and engaging content while optimizing it for SEO to drive website traffic. This role involves collaborating with subject matter experts, engineers, developers, and the product marketing team to develop high-quality knowledge base articles. Key responsibilities include proofreading for accuracy, ensuring content meets industry standards, and producing documentation tailored to the target audience.

Responsibilities:

• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Works closely with subject matter experts, engineers, developers, and product marketing team to develop new approaches for creating more precise and engaging knowledge base articles for the company.
• Proofreading content for errors and inconsistencies.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

Requirements:

• 4-8 Years years of technical writing experience.
• Bachelor’s degree (or equivalent) in literature, communications, or relevant technical field
• Prior experience in a SaaS-based company is preferred.
• Excellent writing and communication skills.
• Shift: General Shift (9 AM to 6 PM)

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

• Enable cost-effective transformation and operational efficiency
• Accelerate adoption of AI, data, and digital platforms
• Ensure consistent delivery of value and benefits across all agencies and markets
• Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for an experienced and highly skilled Workday Integration Lead to join our team. In this role, you will oversee the technical integration implementation, requiring deep technical expertise in Workday, strong agile management capabilities, and the ability to lead a team of technical specialists within WPP and the system integrator.

The ideal candidate will have a comprehensive understanding of Workday’s architecture, advanced configuration skills, and a passion for leveraging technology to drive business success.

What you'll be doing:

• Provide strategic and technical leadership for the integrations deployed, configuration, and optimization of all Workday outbound, inbound and boomerang (HCM/FINS & PSA) integrations, ensuring alignment with WPP’s business objectives for all Workday releases.
• Lead integration workshops to meet specific business requirements, utilizing advanced tools like Workday Studio, Middleware, and Workday Extend/Prism.
• Coordinate with stakeholders across various departments, ensuring integration solutions are delivered on time, within scope, and budget.
• Provide advanced technical support for Workday-related issues, troubleshooting complex problems, and ensuring timely resolution.
• Manage and mentor a team of Workday technical specialists, fostering a collaborative and high-performing work environment.
• Stay current with Workday updates and new features, driving continuous improvement and innovation within WPP’s Workday environment.
• Provide weekly status updates to leadership and manage the integration development plan as well as the RAID.

What you'll need:

• Deep Technical Expertise: Proficient in Workday integration. Skilled with Workday tools such as Web Service APIs, Studio, EIB, PECI, Report Writer, Cloud Connectors, Business Process Framework, Configurable Security, Calculated Fields, XSLT, and middleware solutions like Informatica. Develop and maintain Workday Extend integrations, reports, and workflows
• Communication Skills: Excellent verbal and written communication abilities, capable of effectively interacting with both technical and non-technical stakeholders at all levels.
• Analytical and Problem-Solving: Exceptional analytical and problem-solving skills, focused on delivering innovative and practical technical solutions.
• Collaboration and Stakeholder Management: Proactive collaboration and stakeholder management skills, with the ability to influence internal departments to obtain cooperation.
• Good to have knowledge on Workday Orchestrate for integration.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday Reporting Consultant with strong reporting & analytics experience to join the Workday Services Team providing application support.

Reporting to the Workday Services Reporting Lead, you will be responsible for translating business requirements into actionable Workday reports and providing insights that drive business decisions, and accountable for ensuring that WPP’s Workday reports are stable and supported. Your role will grow as we further deploy and expand our Workday coverage across WPP.

This is an exciting and varied role working with the wider Workday Services team and our Workday partners to provide a world class level of Workday support and development on a day-to-day basis and in support of Workday project deployments.

The Workday Services team provides the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.

What you'll be doing:

Support and Incident Management:

• Manage and resolve BAU tickets related to Workday reporting, including incidents, service requests, and change requests.
• Ensure timely and accurate resolution of reporting issues to minimize business disruption.
• Ensure the accuracy and integrity of all Workday reports by conducting thorough data analysis and validation.

Report Design and Development:

• Develop and maintain a wide range of Workday reports, including advanced, matrix, and composite reports, to meet business needs.
• Work closely with business stakeholders to gather reporting requirements and translate them into Workday reports that provide actionable insights.
• Customize Workday standard reports as needed to suit specific organizational needs.

Continuous Improvement:

• Stay updated on the latest Workday reporting features and functionality, continuously improving your skills and the quality of reports delivered.
• Proactively suggest enhancements to existing reports and reporting processes to better serve the organization.

What you'll need:

Experience:

• Strong experience in Workday report writing or a similar role.
• Proven experience in creating advanced, matrix, and composite reports in Workday.
• Experience in using ticketing tool like Jira, ServiceNow

Technical Skills:

• Highly proficient in Workday Report Writer and related tools.
• Awareness of Workday Prism and the ability to build and manage Prism pipelines is desirable.
• Solid understanding of data modelling and report optimization techniques.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong communication skills, with the ability to explain complex data concepts to non-technical stakeholders.
• Detail-oriented with a focus on delivering high-quality, accurate reports.
• Ability to work independently and as part of a team, managing multiple projects and deadlines.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

As a Technical Writer you will develop product enablement resources for all audiences, including our internal stakeholders—from our customer success team to our partners—and our external customers. The content resources you create will help ensure the success of our implementation projects and help customers use our product.

Preferred Skills:

• 7 to 9 years technical writing experience for a SaaS/PaaS company.
• Ability to edit, write, and revise all technical material for consistency and accuracy.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize and execute tasks in a fast-paced environment.
• Willingness to take on new challenges and build on current skills.
• Exceptional analytical and conceptual thinking skills.
• Ability to multi-task and be a self-starter.

Roles and Responsibilities:

• Write and edit technically accurate, high-quality content. 
• Assess core personas and their motivations and develop the appropriate content to support them.
• Determine the clearest and most logical way to present product information for user comprehension.
• Act as user advocate in the creation and review of UX content.
• Generate innovative ideas for content development and delivery.
• Collaborate with subject-matter experts, including product managers, software developers, customer success, and partners to gain an understanding of topics and user and content needs, create content for documentation and user interfaces, and help define product language and terminology.
• Collaborate with subject-matter experts, including product managers, software developers, customer success, and partners to gain an understanding of Solutions topics and user and content needs, create content for Solutions documentation and user interfaces, and help define product language and terminology.]
• Maintain and update content as the product evolves.
• Implement content feedback channels to identify and solve problems via documentation.
• Provide writing guidance and reviews for other contributors.
• Contribute to defining language styles, including the look, feel, mood, and voice for all content types.

Educational Qualifications 

• Bachelor’s Degree in a related field is required.

This role is based at our office at WTC 11th floor, Old Mahabalipuram Road, SH 49A, Kandhanchavadi, Kottivakkam, Chennai, Tamil Nadu 600041, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Key Responsibilities

System Configuration & Maintenance:

• Serve as the primary functional expert for one or more Workday modules (e.g., Core HCM, Benefits, Compensation, Absence, Payroll, Security, Reporting).
• Configure, test, and deploy Workday business processes, security, and tenant setup based on documented requirements.
• Manage and prioritize incoming system change requests, troubleshooting, and resolving Workday issues (Tier 2/3 support).

Optimization & Process Improvement:

• Partner with HR stakeholders to analyze current HR processes and identify opportunities for optimization and automation within Workday.
• Lead the planning, testing, and deployment of Workday feature releases (e.g., bi-annual updates) and new functionality.
• Translate functional business needs into clear, technical system requirements.

Reporting & Data Integrity:

• Develop, maintain, and run standard and custom reports and dashboards using Workday Report Writer and other reporting tools to support HR, Finance, and leadership teams.
• Ensure data integrity and accuracy within Workday through regular audits, data uploads (EIBs), and quality control checks.
• Manage Workday security roles and permissions to ensure appropriate data access and compliance.

Project and Support Activities:

• Participate in all phases of the system life cycle, including requirements gathering, design, testing (unit, UAT), documentation, and deployment for system enhancements and new module implementations.
• Provide training and documentation to end-users and the HR team on system functionalities and process changes.
• Collaborate with the IT team on integration support and troubleshooting (e.g., EIBs, payroll integration).

Qualifications
Required

• Education: Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
• Experience: 5+ years of hands-on functional experience with Workday HCM configuration and administration.

Skills:

• In-depth knowledge of Workday business processes, security, and at least one core module (e.g., Core HCM, Benefits, Compensation).
• Strong proficiency in Workday Report Writer, calculated fields, and reporting concepts.
• Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail.
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.

Preferred (Nice to Have)

• Workday Pro certification in one or more HCM modules.
• Experience with Workday Integrations (EIBs, Studio).
• Familiarity with HR processes and compliance requirements (e.g., SOX, GDPR).
• Experience supporting other HR or business systems that integrate with Workday.