About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

We are seeking a Product Marketer with a strong foundation in content strategy and copywriting to drive the go-to-market success of our UEM solutions. This role is ideal for a creative storyteller who can translate complex technical concepts into compelling narratives that resonate with diverse audiences. You will collaborate closely with Product Management, Sales, and Customer Success to ensure our messaging is clear, consistent, and impactful across all touchpoints.

About the Role

We’re looking for a Senior Product Marketer with a strong focus toward Product-Led Growth (PLG) in B2B SaaS. 

Responsibilities

Product-Led Growth (PLG)

• Lead product and feature research to uncover user needs, friction points, and adoption opportunities.
• Own product analytics and reporting, including:
  • Identify high-friction points within the user journey and uncover opportunities for "Aha!" moments.
  • Analyze conversion signals and drop-off rates to design self-serve onboarding flows, reducing Time-to-Value (TTV).
  • Partner with Engineering and Product teams to analyze and deploy A/B tests aimed at driving feature adoption.
  • Own the product analytics ecosystem, defining the data schema and ensuring robust event-driven tracking across the entire application.
  • Create and maintain visualization dashboards and reports to provide Customer Success and Product Management teams with real-time visibility into health scores, churn risks, and usage trends.
• Develop and execute strategy for in-app communications, including:
  • Product tours, feature announcements, surveys, and contextual guidance
  • NPS strategy to turn customer feedback into actionable insights
  • Route feedback pipelines into Product/PM processes

Requirements

Must-Have

• 2–4 years experience in Product Marketing with a strong emphasis on:
  • Product-Led Growth [PLG] (Product Analytics, In-App Strategies)
  • B2B (SaaS preferred)
• Strong analytical capability: can define metrics, build dashboards, interpret behavior, and turn insights into actions.
• Strong writing and narrative ability: can turn product details into clear, persuasive, persona-specific messaging.
• Comfortable working cross-functionally and driving execution across teams.

Nice-to-Have

• Hands-on experience with tools like Pendo, HubSpot, Salesforce, Intercom.
• Domain experience in UEM, cybersecurity, or enterprise software
• Familiarity with enterprise buyer + user dynamics (multi-stakeholder, security reviews, IT admins, etc.)

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.

Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 3+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.

About Hexnode

Hexnode is a Global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.

Why Hexnode?

Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform.

Role

We are looking for a Marketing Automation Specialist to manage the technical execution of our global demand generation campaigns. You will be the hands-on expert responsible for building inbound/outbound email sequences, managing lead flow, and ensuring our messaging reaches the right audience through HubSpot, Outreach, and Reply.io. This role is perfect for a data-driven marketer who enjoys the technical side of "how" a campaign actually runs.

Responsibilities

• Sequence Design: Build and launch sophisticated email sequences for inbound and outbound leads using Reply.io, Outreach, and Campaign Monitor.
• Automation Setup: Configure triggers, delays, and branching logic within HubSpot to ensure timely and relevant communication with prospects.
• Messaging Accuracy: Ensure all emails, landing pages, and assets are correctly formatted, personalized, and functional before launch.
• Lead Flow Monitoring: Daily management of lead queues to ensure prospects are moving through the funnel without technical hitches.
• Scoring Implementation: Execute lead scoring rules to help the Sales team identify the most engaged prospects.
• Database Hygiene: Perform regular audits of our marketing database to ensure lead information is accurate and compliant with global standards (GDPR/CAN-SPAM).
• Tracking & Reporting: Monitor campaign performance (open rates, CTRs, conversion rates) and provide actionable insights to the broader marketing team.
• A/B Testing: Regularly test subject lines, email copy, and CTA buttons to optimize engagement within our automated workflows.

Required Experience & Expertise

• 3 + years of hands-on experience in Marketing Automation or Email Marketing, ideally in B2B SaaS.
• Solid experience with HubSpot, Outreach, or Campaign Monitor. Familiarity with Reply.io is a strong advantage.
• A strong understanding of how different marketing tools "talk" to each other and an obsession with process accuracy.
• Ability to work closely with Content and Sales teams to turn ideas into functional automated campaigns.
• Direct experience working within Salesforce to manage lead views and reporting.
• Experience managing or troubleshooting the HubSpot-Salesforce integration (field mapping, sync errors, lead routing) is a huge plus.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Roles And Responsibilities

Content Creation and Strategy (40% of time)

• Develop, write, and edit high-quality content, including blog posts, whitepapers, case studies, email campaigns, and social media posts to engage the target audience and drive brand awareness.
• Collaborate with internal teams, including product marketing, design, and sales, to develop content materials, presentations, and messaging.
• Ensure all content aligns with brand voice and tone, maintaining consistency across all platforms and materials.

Brand Messaging and Positioning (30% of time)

• Develop and implement brand messaging strategies, in alignment with the overall company marketing objectives.
• Work closely with the sales team to understand product positioning and tailor messaging to support their objectives.
• Monitor and analyze the effectiveness of content campaigns and adjust strategies as needed to maximize impact.

Sales Enablement and Collaboration (20% of time)

• Develop and deliver sales enablement materials, such as presentations, case studies, and product sheets, to help the sales team effectively communicate the value of Hexnode's platform.
• Collaborate with the sales team to identify key customer segments and create targeted messaging campaigns.
• Provide ongoing support to the sales team, sharing market insights and assisting with customer engagement as needed.

Professional Development (10% of time)

• Continuously enhance copywriting skills and industry knowledge through self-study, webinars, and workshops.
• Build relationships with other copywriting professionals in the industry to exchange best practices and insights.

Requirements:

• • Bachelor's Degree in Marketing, Communications, English, or a related field.
  • Minimum of 3+ years of professional experience in copywriting, content creation, or a related role, with a strong emphasis on brand messaging.
  • Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.
  • Experience working with cross-functional teams, including sales, marketing, and product management.
  • Knowledge of endpoint security solutions and the broader IT security landscape is a plus.

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. 

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

The Technical Writer is responsible for creating clear, precise, and engaging content while optimizing it for SEO to drive website traffic. This role involves collaborating with subject matter experts, engineers, developers, and the product marketing team to develop high-quality knowledge base articles. Key responsibilities include proofreading for accuracy, ensuring content meets industry standards, and producing documentation tailored to the target audience.

Responsibilities:

• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Works closely with subject matter experts, engineers, developers, and product marketing team to develop new approaches for creating more precise and engaging knowledge base articles for the company.
• Proofreading content for errors and inconsistencies.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

Requirements:

• 4-8 Years years of technical writing experience.
• Bachelor’s degree (or equivalent) in literature, communications, or relevant technical field
• Prior experience in a SaaS-based company is preferred.
• Excellent writing and communication skills.
• Shift: General Shift (9 AM to 6 PM)

Why we're hiring:

WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network.

You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the AAI Operations Director and AAI Product Lead, you will lead the architecture, standards, and advanced development requirements for our global automation portfolio. Alongside AAI Leadership, you will guide a crew of 6-10 developers to ensure the release of high-quality automation products on time and within budget.

The AOC is chartered to develop and delivery automation products, support global automation products or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

Are you a visionary technical leader with a deep mastery of the Microsoft Power Platform and a passion for engineering excellence? We are looking for an Automation Engineering Lead to drive our technical strategy and architectural standards. In this senior role, you will be responsible for conducting research spikes, providing technical guidance to development teams, and ensuring that our global automation suite is built on a foundation of robust, scalable, and maintainable components. You will combine your extensive experience from the D365/Dataverse era with modern ALM practices to keep our global operations at the cutting edge of AI and automation.

What you'll be doing:

Automation Engineering Lead (Engineering Excellence + AI-Driven Automation) 

We are looking for an experienced Automation Engineering Lead who combines a complete view across multiple engineering technology streams with a strong background in automation and AI-driven engineering practices across modern technology stacks. 

This is not a single-stack or platform-specific role. 

You will act as an enterprise engineering leader, responsible for designing scalable, high-performance solutions by evaluating the right engineering approach across diverse technology streams spanning APIs, backend services, modern frontends, cloud platforms, deployment architecture, and AI/ML capabilities. 

You will play a critical role in shaping engineering strategy, establishing end-to-end engineering processes, guiding engineering teams, and ensuring solutions are fit-for-purpose, scalable, and future-ready. 

 What You’ll Be Doing 

Solution Architecture & Technology Decisioning 

• Own end-to-end architecture for automation use cases across the enterprise  

• Evaluate and recommend the right approach across:  

• Cloud-native engineering (microservices, serverless, container platforms)  

• Custom engineering (APIs, backend services, UI frameworks)  

• AI-augmented automation combining ML services, LLMs, and intelligent workflows  

• Make informed trade-offs between build vs buy, custom vs platform, and AI-driven vs deterministic approaches based on scalability, cost, and maintainability  

• Act as a key decision-maker on the right technology stream and tooling for each engineering problem  

• Knowledge in Power Platform (Power Apps, Power Automate, Dataverse) 

 Architectural Governance 

• Define and enforce global architecture standards, design patterns, and best practices  

• Establish reusable engineering frameworks and AI-driven automation accelerators across teams  

• Ensure consistency, scalability, and maintainability across implementations  

 Technical Leadership 

• Lead and mentor a team of 6–10 engineers  

• Provide hands-on guidance, solution reviews, and architectural oversight  

• Drive engineering excellence and a culture of continuous improvement  

 Advanced & Hybrid Development 

• Lead complex implementations involving:  

• Custom connectors and API integrations  

• AI/ML model integration and intelligent automation patterns  

• Backend services (.NET / Java / Node.js / Python) where required  

• Handle research spikes and evaluate new tools, frameworks, and capabilities  

 Integration & Data Architecture 

• Design robust integration solutions using:  

• REST APIs, webhooks, and service-based architectures  

• Event-driven and asynchronous processing patterns  

• Work with structured and unstructured data across:  

• Cloud data platforms (Azure Data Lake, BigQuery, Snowflake, etc.)  

• SQL / external data systems  

• Dataverse 

• Optimize performance, scalability, and reliability of automation workflows  

 ALM & DevOps Strategy 

• Own and mature end-to-end engineering processes including ALM, code quality, and release governance across the organization  

• Implement CI/CD pipelines, deployment automation, and infrastructure-as-code using Azure DevOps, GitHub Actions, Jenkins, or similar  

• Drive adoption of code-first, version-controlled, and AI-assisted development practices  

 Stakeholder Collaboration 

• Partner with business and leadership teams to translate requirements into scalable technical solutions  

• Align architecture decisions with business goals, timelines, and budgets  

• Communicate complex technical concepts to both technical and non-technical stakeholders  

 Security, Compliance & Supportability 

• Ensure solutions comply with enterprise security, governance, and data protection policies  

• Design solutions for operational readiness, observability, and smooth handover to support teams  

 What You’ll Need 

Experience 

• 12+ years in software engineering, solution architecture, or enterprise application development  

• Proven track record leading engineering teams across multiple technology streams with a strong background in automation and AI-driven engineering  

• Knowledge in Power platform or Dynamics 365 ecosystem 

 Engineering Process & AI-Automation Expertise 

• Deep expertise in:  

• End-to-end engineering processes (SDLC, code reviews, quality gates, release management) implemented at organizational scale  

• Deployment and technical architecture across cloud and hybrid environments  

• Automation engineering (CI/CD, infrastructure-as-code, test automation, workflow automation)  

• Experience with:  

• Engineering AI workstreams (LLMs, agentic systems, intelligent automation)  

• Applying AI in automation (code generation, automated testing, intelligent code review, copilots)  

• Ability to drive engineering excellence and modernize platforms using AI-augmented approaches  

 Architecture & Engineering Breadth (Critical) 

• Strong experience with API design and REST-based integrations  

• Solid understanding of SQL, data modeling, and performance optimization  

• Hands-on experience with at least one backend technology (.NET / Java / Node.js / Python)  

• Exposure to modern frontend frameworks (React or similar)  

• Understanding of:  

• Microservices and distributed systems  

• Event-driven architecture (queues, messaging, pub/sub)  

• Proven ability to design and deliver solutions across diverse engineering streams with the right deployment and architecture choices  

 DevOps & ALM 

• Experience with CI/CD pipelines and automated deployments  

• Familiarity with Azure DevOps, GitHub Actions, or similar tools  

• Strong understanding of environment strategy, solution segmentation, and release management  

 Leadership & Problem Solving 

• Proven ability to lead and mentor engineering teams  

• Strong architectural thinking and decision-making skills  

• Ability to solve complex, ambiguous technical challenges  

• Excellent communication and stakeholder management skills  

 Nice to Have 

• Experience with Azure services (Functions, Logic Apps, Service Bus, API Management)  

• Knowledge of enterprise integration patterns and iPaaS platforms  

• Hands-on experience embedding LLMs, agents, or copilots into automation and engineering workflows  

 Certifications 

• Certifications in AI/ML, DevOps, or enterprise architecture (TOGAF, SAFe, or equivalent), PL-600: Microsoft Power Platform Solution Architect (preferred)  

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#onsite

Job summary: 

• We are looking for a talented Enterprise Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organisation. You will be responsible for driving new enterprise revenue in India with a strong focus on Trajaan, while also growing strategic accounts across the broader Brandwatch portfolio.
• This is a hybrid AE/AM role suited to a highly commercial, enterprise seller who can both self-generate pipeline and expand existing customer relationships. The ideal candidate will have a strong track record in enterprise SaaS sales with a skill-set including, but not limited to, prospecting, pipeline generation, complex deal management, executive stakeholder engagement, renewal negotiation, upselling and especially cross-selling. A key part of this role will be leading with Trajaan as a strategic growth priority, while identifying opportunities to expand into other Brandwatch solutions where relevant.
• You will drive growth by engaging some of India’s largest organisations, challenging the way customers think about search intelligence, consumer intelligence and digital strategy, and positioning how Trajaan and Brandwatch can support those evolving priorities. You would be a great fit if you are comfortable building from the ground up, owning the full commercial cycle, and balancing a hunter mindset with strong account growth instincts.

What you will do:

• Drive new enterprise business growth in India, with a primary focus on Trajaan and a secondary focus on the wider Brandwatch portfolio;
• Build and manage a robust pipeline through proactive outbound prospecting, self-generated opportunities, partner collaboration and internal support functions;
• Own the full sales cycle from initial outreach and discovery through solutioning, commercial negotiation and contract execution;
• Lead land-and-expand motions across strategic accounts, identifying upsell and cross-sell opportunities;
• Build long-term relationships with senior stakeholders across Marketing, Insights, Digital, Strategy, Communications and related enterprise functions;
• Act as a trusted advisor to customers by challenging the status quo and promoting how Trajaan and Brandwatch can support growth, visibility and competitive advantage;
• Maintain constant engagement with accounts post-sale, partnering with Customer Success and internal stakeholders to drive adoption, value realisation, retention and expansion;
• Identify commercial risk and collaborate with internal teams to clear blockers, protect revenue and support successful renewals where relevant;
• Be the primary point of contact for the customer on all commercial and contractual matters within your portfolio;
• Partner with internal Brandwatch and Cision stakeholders to align account plans with the customer’s business priorities and strategic goals;
• Develop strong market knowledge across enterprise sectors in India and stay informed on trends across search, LLM visibility, digital intelligence, consumer behaviour and competitive landscape;
• Possess excellent product knowledge across Trajaan and Brandwatch solutions and lead tailored product demonstrations aligned to customer needs.
• Maintain accurate forecasting, pipeline hygiene and account activity within CRM and reporting systems.

What you will have:

• A strong background in enterprise sales and business development, with SaaS experience strongly preferred;
• 6+ years of experience in a quota-carrying sales role, ideally across a mix of new business acquisition and account growth;
• Proven ability to self-generate pipeline and win new enterprise logos in a competitive market;
• Drive and ambition to achieve and exceed sales quotas;
• Commercial acumen and comfort working towards ambitious growth targets in a highly accountable environment;
• Experience managing complex, multi-stakeholder sales cycles and negotiating commercial agreements with enterprise customers;
• Experience in growing existing client relationships through upsell, cross-sell and renewal ownership where required;
• A results-oriented, highly motivated and enthusiastic attitude, with the ability to work independently in a fast-paced environment;
• Familiarity operating in a high-growth, high-velocity sales environment;
• Outstanding consultative selling skills, including objection handling, negotiation, influencing and value-based solution selling;
• Ability to build strong relationships with internal and external stakeholders;
• Excellent English communication skills; additional Indian regional language capability would be an advantage;
• Deep interest in or knowledge of search intelligence, digital intelligence, consumer insights, social media, marketing technology or customer experience.

Soft skills:

• Top-class presentation and communication skills.
• Excellent analytical, problem-solving and decision-making skills.
• Detail-oriented and persuasive.
• Strong sense of ownership;
• Strong commercial curiosity and a proactive mindset;
• Proficiency with tools such as Salesforce, Salesloft, 6Sense or similar;
• Use of, implementation and understanding of sales processes and methodologies.

Nice to have:

• Experience selling search intelligence, consumer intelligence, marcom or insights-focused solutions;
• Experience selling into enterprise accounts in India;
• Familiarity with Sandler, BANT, MEDDPICC or other similar sales methodologies.
• Experience working with partner or reseller ecosystems.

Who We Are

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity because, no matter our backgrounds, we are one team.

About the Role

The Product Owner (PO) for HOS & Compliance will be the primary functional lead for our development squads in Chennai. You will be responsible for the end-to-end execution of our Electronic Logging Device (ELD) and Driver Vehicle Inspection Report (DVIR) features.

Following the global product strategy, you will translate FMCSA and CCMTA regulatory mandates into actionable technical requirements. You will own the team backlog, define the "Definition of Done," and ensure that every release maintains the highest level of regulatory integrity while providing a seamless experience for drivers and back-office administrators.

Essential Responsibilities

• Backlog Ownership: Lead the grooming and work with Product Management on prioritization for your assigned squad, ensuring the backlog is visible, transparent, and clear.

• User Story Development: Author detailed User Stories and Acceptance Criteria based on North American HOS rules (e.g., Cycle 1/2, Split Sleeper) and DVIR standars (§396.11).

• Sprint Planning: Partner with Engineering Leads to plan sprints that balance new regulatory mandates, technical debt, and UI enhancements.

• Functional Decision Making: Act as the primary point of contact for the engineering team to resolve functional queries and make real-time trade-off decisions.

• Global Alignment: Collaborate closely with North American Product Managers to align local execution with the global product vision.

• Feedback & Iteration: Analyze driver feedback and back-office support tickets to identify friction points in the HOS workflow.

• Release Management: Partner with Product Marketing and Support teams to create internal documentation, release notes, and training materials.

Experience & Qualifications

• Core Experience: 3+ years of experience as a Product Owner or Business Analyst within a highly regulated SaaS environment (e.g., Telematics, FinTech, or HealthTech).

• Technical Fluency: Ability to interpret API documentation and understand data structures (JSON/XML) used for regulatory reporting.

• Agile Expertise: Proven track record of managing backlogs in Jira and leading Scrum ceremonies in a fast-paced environment.

• Collaboration Skills: Ability to handle changing priorities, speak up with new ideas, and lead technical discussions with the technology team.

• Education: Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (e.g., BE/B.Tech, MCA).

• Preferred Qualifications: * CSPO Certification (Certified Scrum Product Owner).

  • Experience with Android development/deployments or IoT/Hardware integration.

Success Metrics for the First 90 Days

• First 30 Days: Complete a deep-dive into the current ELD architecture and FMCSA/CCMTA compliance gaps.

• First 60 Days: Successfully lead 2+ full sprints, delivering at least one high-priority compliance update.

• First 90 Days: Drive delivery of the functional roadmap for the next quarter's compliance milestones.

Benefits

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave in accordance with applicable laws.

Why we're hiring:

We are seeking a proactive and detail-oriented Data Operations Analyst for the People Data & Insights team to play a foundational role in the success of WPP's global people data product. This position is vital for ensuring the continuous accuracy, integrity, and operational flow of the people data that underpins all of WPP's strategic initiatives. You will contribute to both the operational excellence of our people data ecosystem and provide crucial support that enables our senior team members to focus on strategic development and delivery orchestration.

What you'll be doing:

Platform Operations & Support:

• Serve as the first point of contact for GPDS data-related queries, efficiently managing and processing access requests, and issue resolution from global stakeholders, ensuring timely and effective support.
• Support the implementation of developments and optimizations, adhering to established engineering standards of WPP's global people data product in data ingestion pipelines, supporting the seamless flow of core and lifecycle people data into our Databricks environment. 
• Ensure robust documentation of WPP's global people data product's data processes, workflows, and FAQs, maintaining knowledge management for its foundational components.
• Support the configuration and maintenance of Power Platform (e.g., Power Automate, Power Apps) solutions that streamline data operations and support the product’s evolving needs. Data Quality, Governance & Compliance Support:
• Play a key role in the data correction, validation, and reconciliation processes for critical initiatives like EU Pay Transparency (EUPT), ensuring the accuracy and completeness of submitted data.
• Conduct rigorous data quality checks and validation against established standards for GPDS/global people data, proactively identifying discrepancies and supporting remediation efforts to maintain data integrity. 
• Assist in creating audit trails and documentation for sensitive data processes, supporting compliance requirements and data governance principles. Business Analysis & Enhancement Support:
• Contribute to gathering and documenting foundational data requirements for new product features, data integrations, and platform enhancements.
• Assist in translating business needs into technical specifications, collaborating with technical and business stakeholders to drive continuous improvement for our product’s offerings. 
• Support user acceptance testing (UAT) for new data products and platform functionalities, ensuring they meet business expectations. Cross-Functional Collaboration:
• Collaborate effectively with the wider People Data & Insights team, Enterprise Technology, and global People/HR teams to ensure data alignment and support our product's strategic roadmap. 

What you'll need:

Required:

• 1-3 years of experience in a data operations, data support, or junior business analysis role, preferably within an HR or People function.
• Proficiency in Microsoft Power Platform (Power Automate, Power Apps) and SharePoint for data collection and process automation.
• Demonstrated ability to troubleshoot data issues, conduct root cause analysis, and contribute to effective solutions.
• Strong attention to detail and a firm commitment to data accuracy, quality, and governance.
• Excellent communication skills, with the ability to clearly articulate data-related issues and requirements to technical and non-technical stakeholders.
• A proactive and curious attitude, with a willingness to rapidly learn new tools and systems (e.g., Databricks, Workday).
• Experience in stakeholder management, particularly in assisting with issue ticketing and query resolution.

Preferred:

• Basic understanding of SQL for data querying and analysis.
• Familiarity with data visualization tools (e.g., PowerBI) to support dashboard development.
• Exposure to Workday HCM data structures and reporting.
• Knowledge of data governance principles and best practices, especially for sensitive data.
• Experience supporting compliance-driven data projects (e.g., EU Pay Transparency, GDPR, pay equity).
• Prior experience working in a global, matrixed organization.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Role Overview
We are seeking a senior, technically strong Product Manager to own platform capabilities across one of our engineering Scrum teams while driving customer-facing outcomes and continuous improvement. This role requires close collaboration with Engineering, AI, and platform teams, along with hands-on understanding of event-driven systems, agentic AI integration, scalable service design, and data-driven product development.

Key Responsibilities
• Own the product backlog for a Scrum team — writing clear, actionable user stories, acceptance criteria, and feature specifications aligned with business goals.
• Partner closely with Engineering and AI teams to deliver high-quality solutions across Java microservices, Kafka event pipelines, and agentic platform integrations.
• Collaborate with platform and infrastructure teams to ensure seamless integrations, well-defined data contracts, and API alignment.
• Track success metrics, adoption, and outcomes — iterating rapidly based on data and field feedback.
• Author Intent definitions, Skill specifications, and Policy configurations for the agentic platform layer (PRDas-Code approach).
• Design and maintain golden dataset scenarios used to validate intelligent capabilities before release.
• Drive change management and adoption of new features, tools, and platform capabilities.
• Build and maintain automations using workflow tools (Zapier or equivalent) to streamline internal processes.
• Demonstrate strong understanding of RESTful APIs, webhooks, and authentication mechanisms; troubleshoot integration issues hands-on.
• Work with data teams to define schemas, reporting views, and analytics instrumentation.
• Facilitate prioritization discussions, manage stakeholder expectations, and communicate trade-offs clearly across Engineering, Design, and Leadership.

Skills & Qualifications
• 6+ years of Product Management experience, preferably in platform, data-driven, or AI-enabled products.
• Strong experience collaborating with engineering teams on technical products — comfortable reading system designs, API specs, and data models.
• Proven analytical and problem-solving skills with a data-driven mindset; experience defining and tracking product KPIs.
• Hands-on experience with RESTful APIs, webhooks, and system integrations (ERP, CRM, data platforms, or cloud services).
• Familiarity with AI systems, LLM-based tools, and agentic AI patterns (intent routing, skill/policy design, MCP tools).
• Experience designing scalable, maintainable solution architectures in collaboration with engineering.
• Excellent verbal and written communication skills; strong stakeholder management across technical and non-technical audiences.
• Structured problem-solving and critical thinking; ability to navigate complex system trade-offs.
• Bachelor's or Master's degree in IT, Computer Science, Business Administration, or a related field.

Good to Have
• Experience authoring PRD-as-Code artifacts: Intent definitions, Skill specs, Policy configurations.
• Background in marketing technology, CDP, or customer data platforms.
• Experience with LMS platforms and user enablement programs.
• Prior experience in automotive retail or dealer technology.

Perks & Benefits
• Competitive compensation and generous stock options.
• Medical insurance coverage.
• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies

Why we're hiring:

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

• Enable cost-effective transformation and operational efficiency
• Accelerate adoption of AI, data, and digital platforms
• Ensure consistent delivery of value and benefits across all agencies and markets
• Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

What you'll be doing:

• Monitoring Workday integrations, keeping the integration lead updated with potential high impact issues.
• Ensuring incidents are clearly and regularly updated to allow successful handover to the next timezone taking over in progress incidents.
• Troubleshooting and resolving the most complex integration support issues in a timely manner.
• Maintaining integration support issue list with new issues found.
• Clearly document results/solutions as needed and updated existing documentation when necessary.
• Responsible for development and enhancement of integrations as assigned on BAU, potential for involvement in integration aspects of new projects from inception.
• Continually review integrations to make sure that they meet the highest standards possible.
• Accountable for maintaining up to date integrations documentation and diagrams.
• Engage positively with other IT teams and lead resolving issues across interconnected platforms.
• Working with business partners to gather requirements for enhancements to existing integrations and delivery of new integrations as requested.
• Maintain expertise on new integrations functionality/features/capabilities in Workday, wider industry, and technology trends.

What you'll need:

• Strong Workday integrations development and support experience with requirements gathering, analysis and solution design experience ideal.
• Ability to understand business needs & requirements and turn into clear deliverables.
• Experience of creating/supporting Workday integrations of multiple types: Studio, Core connectors, RaaS, EIB, Payroll integrations PECI/ PICOF, BIRT.
• Good working knowledge of web service technologies (REST, SOAP, JSON, HTTP, SSL, PGP, SAML, etc).
• Proficiency with XML, XPath and XSLT.
• Understanding of HCM/Financials functionality and Workday integration best practices.
• Any knowledge of Informatica would be an advantage.
• Excellent technical understanding of SaaS platforms including integrations, security standards and data.
• Ability to work with multiple external teams.
• Strong ability to work with other platform/product teams to achieve goals.
• Delivery and customer focused, with high energy and drive.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

The Enterprise Security Architect at WPP will be a pivotal role, responsible for defining and evolving the security architecture within WPP. This role ensures that WPP's technology landscape is designed with security, resilience, and compliance as fundamental pillars. The architect will bridge the gap between business objectives, regulatory requirements, and technical implementation, specifically focusing on embedding security best practices.

Operating heavily in the Cyber Risk and Compliance function, the role will have a strong Security Operations architecture focus and will be key to ensuring the Security Operations function is successful and effective.  

This role offers a unique opportunity to shape the security foundation of one of the world's leading creative transformation companies. You will work on cutting-edge technologies, collaborate with diverse global teams, and directly contribute to protecting WPP's intellectual property, client data, and brand reputation in an evolving digital landscape.

What you'll be doing:

Security Architecture Strategy: Develop, maintain, and communicate the domain-specific security architecture vision, strategy, and roadmap, ensuring alignment with WPP's overall enterprise security strategy and business goals.

Secure Design & Development: Provide expert architectural guidance and oversight for key projects and initiatives within the domain, advocating for secure design principles, patterns, and practices throughout the software development lifecycle.

 Compliance & Governance: Ensure that architectural designs and implementations adhere to relevant regulatory compliance frameworks (e.g., GDPR, CCPA, ISO 27001) and internal security policies. Participate in security audits and assessments, translating findings into actionable architectural improvements.

 Threat & Risk Management: Conduct architectural risk assessments and threat modelling within the domain, identifying potential vulnerabilities and recommending appropriate mitigating controls. Integrate risk management practices into architectural decision-making.

 Cybersecurity Integration: Embed advanced cybersecurity concepts, technologies, and best practices (e.g., identity and access management, data protection, network security, incident response capabilities) into the domain's architecture.

Standards & Patterns: Define and promote security architecture standards, guidelines, and reusable patterns for the domain to foster consistency, efficiency, and robustness across solutions. Create associated designs and artefacts as the requirement arises. 

Stakeholder Collaboration: Work closely with other Enterprise Architects, Security Operations, CISO office, Development Teams, Product Owners, and Legal/Compliance to translate security requirements into technical solutions and gain consensus on solutions and architectural direction.

Technology Evaluation: Research, evaluate, and recommend new security technologies and architectural approaches that can enhance the security posture and efficiency of the domain.

Documentation & Communication: Create clear, concise, and comprehensive security architecture documentation, including diagrams, principles, and decision records. Effectively communicate complex security concepts to technical and non-technical audiences.

Security Solution Architecture: When required, form, lead and contribute to successful deliver of specific security solutions and workstreams.

What you'll need:

• Bachelors\master’s degree in computer science, Information Security, or a related field.
• Relevant industry certifications such as CISSP, CISM, SABSA, TOGAF, or CCSP are highly desirable.
• Architectural Expertise: Proven experience (2+ years) as an Enterprise Architect, Domain Architect, or Security Architect in a large, complex enterprise environment, preferably within the advertising, media, or professional services industry.
• Security Frameworks: Deep understanding and practical experience with security architecture frameworks (e.g., NIST, SABSA, TOGAF-ADM with security overlays) and industry best practices.
• Cybersecurity Knowledge: Strong understanding of contemporary cybersecurity threats, attack vectors, and defence mechanisms. Experience with various security domains including application security, infrastructure security, data security, cloud security (AWS, Azure, GCP), and identity management.
• Compliance Acumen: Solid knowledge of data privacy regulations (e.g., GDPR, CCPA) and other relevant industry compliance standards (e.g., ISO 27001, SOC 2).
• Risk Management: Demonstrated ability to perform security risk analysis, articulate risks to stakeholders, and propose effective architectural mitigations.
• Analytical & Problem-Solving: Exceptional analytical skills to decompose complex security challenges into manageable architectural solutions.
• Communication & Influence: Excellent verbal and written communication skills, with the ability to influence technical teams and senior leadership on security architectural direction.
• Technical Acumen: Hands-on experience with security tools and technologies is a plus, enabling informed architectural decisions.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Job Description

• Lead Generation: Identifying and reaching out to potential customers.
• Qualifying Leads: Evaluating the suitability of leads for sales engagement.
• Setting Meetings: Arranging meetings between leads and Sales Representatives.
• Product Knowledge: Understanding and communicating the company's product value.
• Sales Goals: Meeting or exceeding set sales targets.
• Data Management: Logging activities and customer data in a CRM system.
• Team Collaboration: Working with sales and marketing teams

Typically your work week looks like this:

• Research prospects (company profile, decision-makers, needs, contact details etc.)
• Contact prospects through phone, email, networking, and social media to develop sales opportunities
• Set appointments for leads to meet virtually with the sales team
• Maintaining well-organized, up-to-date, and accurate sales information and activity reports within the system

An ideal candidate should have:

• 2+ years in B2B Sales/Business Development.
• Excellent communicator – written, verbal, and visual
• Setting up appointments through social media platforms (LinkedIn, twitter etc.)
• Strong interpersonal and relationship-building skills via Social Networking.
• Comfortable talking to prospects (senior executives) over the phone as well as being in front of a camera (Zoom meetings, webinars, sales videos, etc.)
• Familiarity with CRM and sales outreach tools (e.g. Outreach, ZoomInfo etc.)

You Are :

• Proactive. You prefer taking the initiative to wait for someone to tell you what to do.
• Persistent. You don't give up or view rejection as a setback, you view it as being one step closer to the right answer.
• An Excellent Communicator. You listen, understand and convey your message clearly and concisely.
• Open to change. You're inspired by the endless ways in which everything we do can always be improved.
• Calm under pressure. You have a sense of urgency but channel it into productively working through any issues.

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passio

IBM i and Expert Infrastructure Solution Architect

• Serving as a thought leader in IBM i and hybrid infrastructure solutions, leveraging deep expertise in:

  • IBM i (AS/400, iSeries) platform architecture, modernization, and operations

  • Traditional and hybrid infrastructure: data center, private cloud, and hosted environments

  • Managed Services including Backup & Recovery, High Availability, and Disaster Recovery

  • Professional Services and Consulting engagements for infrastructure transformation

  • Security and compliance frameworks tailored to IBM i and enterprise infrastructure

• Partnering with Business Development Executives to build a robust sales pipeline, co-leading strategic campaigns to secure new opportunities and exceed revenue goals

• Engaging directly with clients to understand business and technical requirements, aligning them with Ensono’s IBM i and infrastructure offerings to deliver differentiated, value-driven solutions backed by compelling financial business cases

• Establishing and nurturing relationships with key stakeholders such as CIOs, CTOs, Infrastructure VPs, and other decision-makers across target accounts

• Representing Ensono’s IBM i and infrastructure capabilities to both prospective and existing clients, setting realistic expectations and positioning Ensono as a trusted advisor

• Leading solution design efforts, including technical architecture, migration strategies, and modernization roadmaps for IBM i and broader infrastructure environments

• Driving proposal development, including RFP responses, Statements of Work, and solution presentations tailored to client needs

• Collaborating with Service Delivery and Engineering teams to ensure seamless pre- and post-sales support, including documentation, diagrams, and technical briefings

• Developing internal expertise on IBMi and infrastructure technologies, delivering ongoing technical training to Sales, Delivery, and Support teams

• Providing strategic insights to sales, marketing, operations, and product teams based on industry trends, client feedback, and competitive intelligence

• Achieving and surpassing performance targets related to opportunity support, deal closures, and internal enablement initiatives

Required Qualifications 

• A. /B.S. Degree is required (exceptions if offset by professional experience and track record)

• At least 5 years of enterprise sales experience in a pre-sale’s solution engineer or solutions architect role

• Cloud certifications in either AWS, Azure, or Google Cloud

• Hands on Skills:

  • Knowledgeable in AS/400

  • Private Cloud

Preferred Qualifications

• Proven experience in scoping, sizing, and solutioning IBM i and infrastructure services in professional services engagements with enterprise clients

• Hands-on operational experience in delivering and managing IBM i environments, hybrid infrastructure solutions, and professional services offerings

• Demonstrated success in selling IBM i and infrastructure managed services into Fortune 2000 accounts as the technical sales lead

• Strong technical and financial acumen in developing pricing models for infrastructure modernization, IBM i migration, and managed services

• Deep understanding of IBM i architecture, LPARs, Power Systems, and integration with broader infrastructure ecosystems (Windows, Linux, cloud-hosted environments)

• Significant experience in designing high availability, distributed infrastructure solutions, including hybrid cloud, private cloud, and hosted data center models

• Familiarity with Professional Services and Consulting engagements, including assessments, migrations, and modernization roadmaps for legacy platforms

• Ability to develop a deep understanding of industry trends, competitive offerings, and evolving client needs in the infrastructure and IBM i space

• Solid grasp of competitive landscape in infrastructure and IBM i managed services, with the ability to position Ensono’s offerings effectively

• Proven ability to build and maintain executive-level relationships across IT, Infrastructure, Finance, and other key decision-making functions

• Track record of managing multiple concurrent opportunities across diverse business units and collaborating with Business Development Executives

• Strong research and industry insight skills to support consultative selling and align infrastructure solutions with clients’ strategic business priorities

• Demonstrated success in both new logo acquisition and account expansion within existing IBM i and infrastructure client portfolios

• Understanding of target industries such as manufacturing, retail, healthcare, financial services, and solution areas including:

  • IBM i modernization and hosting

  • Data center consolidation and migration

  • Backup, HA/DR, and security services

  • Hybrid cloud enablement and infrastructure automation

  • Networking, virtualization, and systems administration

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

In this role you will be a member of the Workday Services team supporting and enhancing our existing Workday deployment, this role will grow as we further deploy and expand our Workday PSA and integrated applications for both coverage geographically and capability.

Reporting to the Workday PSA Product Manager this role is responsible for providing a world class level of technical and process knowledge to support issues as they arise and lead the solution development and deployment of enhancements enabling our users to drive more value from our Workday solution.

Working hand in hand with the wider Workday Services team and our AMS partner you will build relationships with our process owners, SSC and stakeholders as a source of expertise and support in Workday PSA and integrated applications (Zimit, Dayshape, Monday.com).

The Workday Services team provides the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.

What you'll be doing:

• Lead PSA workstreams, owning solution design, configuration quality, and delivery against business requirements within Workday
• Review configuration and deliverables to ensure alignment with global design standards and architectural principles
• Drive end-to-end delivery of enhancements, from concept through deployment, resolving complex functional and design challenges
• Collaborate with cross-functional teams (Finance, HCM, integrations, reporting) to ensure cohesive, end-to-end solutions
• Maintain expertise on new functionality/features/capabilities in Workday and wider industry/PSA/technology trends
• Expert in the art of the possible with Workday and providing creative solutions, challenge assumptions and guide users toward best practices
• Safeguard global design standards and principles against competing requests for change
• Make recommendations for continuous improvement including using technologies such as AI and RPA

What you'll need:

• Global ERP support experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations
• Outstanding understanding of professional services processes (Project Accounting, CPQ, P2P, O2C, Billing Schedule, Revenue Schedule, Resource Management) and systems in a global organisation, Workday PSA experience a bonus
• Strong ability to inspire, engage, and coach a diverse team and create an inclusive culture across geographical boundaries
• Develop trusted relationships with key stakeholders in ET and cross the wider WPP business, investing time to understand their needs, and helping to breakdown any siloes or resistance to deliver desired business outcomes
• Strong technical knowledge of integrations with Workday
• Creative solutioning and strong problem-solving skills
• Excellent interpersonal and communication skills both with technical and non-technical audiences

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday Financials Consultant to join our Workday Services team supporting and enhancing our existing Workday deployment. This role and team will grow as we further deploy and expand our Workday Financials coverage across WPP.

Reporting to the Workday Financials Product Manager this role is responsible for providing senior levels of technical and process expertise across Workday Financials. Working hand in hand with the wider Workday Services team, you will build relationships with our process owners, Shared Service Centre, and stakeholders as a source of expertise and support for Workday Financials and integrated applications. 

What you'll be doing:

•    Solution and oversee deployment of Enhancements to our existing Financials deployments
•    Diagnose and resolve assigned tickets for Workday Financials and integrated applications
•    Investigate any functionality being released/introduced and collaborating with other functional Workday resources
•    Maintain expertise on new functionality/features/capabilities in Workday and wider industry/financials/technology trends
•    Accountable for maintaining up-to-date process documentation
•    Expert in the art of the possible with Workday and providing creative solutions
•    Safeguard global design standards and principles against competing requests for change
•    Train other members of the team on Workday Financials and associated processes

What you'll need:

• Workday Financials experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations
• Ability to accurately collect information to understand and assess the clients’ needs
• Excellent finance/accounting knowledge in a global business and ability to communicate with finance colleagues
• Understanding of Shared Services operating models
• Strong ability to inspire and engage with a diverse team and create an inclusive culture across geographical boundaries
• Develop trusted relationships with key stakeholders in WPP ET and across the wider WPP business
• Strong technical knowledge of integrations is a plus
• Creative solutioning and strong problem-solving skills
• Excellent interpersonal and communication skills both with technical and non-technical audiences

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is WPP IT’s mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. 

 WPP Media is the world’s leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, MediaCom, Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis and data and technology company Choreograph. WPP Medias portfolio includes Data & Technology, Investment and Services, all united in a vision to shape the next era of media where advertising works better for people. By leveraging all the benefits of scale, the company innovates, differentiates and generates sustained value for our clients wherever they do business. 

What you'll be doing:

Primary Responsibilities: 

• Gather, analyze, and document business and technical requirements in collaboration with the MDM Lead and key stakeholders 

• Support the breakdown of high-level requirements into detailed functional and technical requirements 

• Review and analyze the existing gap analysis and help translate identified gaps into prioritized user stories and backlog items 

• Help prioritize requirements by identifying quick wins, dependencies, and delivery complexity 

• Translate agreed requirements into user stories, acceptance criteria, and backlog items for development teams 
• Support delivery activities by participating in backlog refinement, sprint planning, and requirement clarifications 

Additional Responsibilities: 

• Maintain requirement documentation and traceability as inputs evolve 

• Support the MDM Lead with documentation, analysis, and follow-ups across workstreams 
• Help ensure alignment between documented requirements and delivered functionality 

What you'll need:

Required Skills: 

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field 

• 5+ years of experience as a Business Analyst or Technical Business Analyst on data or platform initiatives 

• Proven experience gathering requirements through workshops, interviews, and documentation reviews 

• Ability to translate business needs into clear, structured requirements and user stories 

• Solid understanding of data concepts such as master data, reference data, data quality, and integrations 

• Strong analytical, organizational, and documentation skills 

• Experience working in cross-functional, global teams 

• Strong English communication skills (verbal and written) 

Preferred Skills: 

• Exposure to Master Data Management (MDM) or enterprise data platforms 

• Familiarity with Agile delivery methodologies and tools (e.g. Jira, Confluence, Azure DevOps) 

• Basic understanding of APIs, data ingestion patterns, and outbound data consumption 

• Experience working alongside solution architects and development teams 

• Exposure to cloud data platforms such as BigQuery, Azure SQL, Databricks, or similar 

• Experience in a product-based or platform-led environment 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

• Enable cost-effective transformation and operational efficiency
• Accelerate adoption of AI, data, and digital platforms
• Ensure consistent delivery of value and benefits across all agencies and markets
• Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday HCM Consultant with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.

Reporting to the Workday Services HCM Product Manager, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.

This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.

What you'll be doing:

• Manage complex change requests, establish the underlying problem, propose options and fully document the solution
• Diagnose and resolve core HCM, absence, compensation and Time Tracking issues raised by the business
• Support global merger activities and deployments
• Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times
• Provide guidance to our team of analysts when troubleshooting complex issues
• Professionally manage escalations should they occur and communicating with senior stakeholders
• Provide functional expertise and guidance to our People Teams
• Accountable for maintaining up-to-date process documentation
• Safeguard global standards and principles against competing requests and priorities
• Participate in testing activities as required
• Proactively identify opportunities to extend and improve our Workday usage
• Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends

What you'll need:

• Five years’ Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organisation
• Ability to identify opportunities to extend Workday usage to meet business requirements
• able to challenge stakeholders to fully understand a requirement
• Take ownership of queries and successfully resolve
• Experience of using ServiceNow or similar service management software
• Effective team player and experience of working with others to achieve a common goal
• Excellent organisational skills, attention to detail and confident communicator across all mediums
• Ability to deliver to deadlines and prioritise effectively
• Experience of improving ways of working and processes
• Knowledge and experience of cross functional working on both HR and finance processes an advantage

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Why we're hiring:

This role is accountable for the end-to-end transformation of ServiceNow at WPP. 

You will lead a full reset of the platform, moving from a fragmented, legacy implementation to a clean, standardized, out-of-the-box aligned environment designed for an AI-enabled service model. This is a transformation mandate with clear executive sponsorship. 

The objective is to establish a next-generation service capability, leveraging virtual agents, automation, and agentic AI to significantly reduce manual intervention, improve service quality, and enable scalable operations globally. 

What you'll be doing:

Key Accountabilities 

End-to-End Transformation Leadership 

• Define and execute a comprehensive transformation plan for ServiceNow across WPP 

• Lead a clean rebuild approach, prioritising out-of-the-box capabilities over customisation 

• Remove legacy complexity, duplication, and technical debt across the current estate 

• Establish a single, coherent operating model for service management globally 

AI-Enabled Service Model 

Design and deliver ServiceNow ready for a service desk of the future, centred on: 

• Virtual agents and conversational interfaces 

• Automation-first workflows and self-healing capabilities 

• AI-assisted and autonomous problem management 

• Drive measurable reduction in manual support activity 

Operating Model & Governance Reset 

• Define and implement a new governance model, eliminating fragmentation and localised divergence 

• Establish clear global standards, controls, and design principles 

• Embed a disciplined execution model across all transformation activities 

Delivery & Partner Alignment 

• Lead delivery in partnership with Kyndryl (operational delivery) and ServiceNow (platform expertise and best practice) 

• Ensure tight coordination across internal teams and partners, with unambiguous accountability 

• Oversee all phases of transformation, including redesign, rebuild, migration, and rollout 

Who you'll be working with:

You will work in close partnership with ServiceNow and Kyndryl, under the direction of the CIO for Technology Operations, with senior stakeholder input from across Enterprise Technology including the Chief Risk & Compliance Officer, CIO for Business Platforms, and the Group CIO 

You will operate as the transformation lead, working in close partnership with ServiceNow and Kyndryl, under the direction of the CIO, Technology Operations, with senior stakeholder engagement across Enterprise Technology and the wider Group. 

What you'll need:

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. 

FourKites is looking for a driven and customer-obsessed Product Manager to join the Visibility Group to lead the Customer Experience (CX) team. In this role, you will be responsible for understanding how customers adopt and use our visibility products and translating those insights into targeted product improvements that drive measurable adoption outcomes.

You will work hands-on with usage data, engage directly with customers and internal teams, and collaborate closely with engineering, design, and customer success to build a product experience that customers love.

 This role requires significant overlap with US Central Time hours to effectively partner with North American customers and the broader FourKites team.

What you'll be doing

• Customer Adoption & Product Experience

•   Own the adoption metrics for the Visibility Group's product portfolio — define, track, and analyze feature usage, engagement, and retention KPIs.
•   Identify adoption gaps and friction points through direct customer engagement, usage data analysis, and feedback loops with Customer Success and Sales teams.
•   Develop and execute a product adoption roadmap with prioritized enhancements that drive measurable improvement in customer engagement and stickiness.

• Data Analysis & Insights

•   Work hands-on with product usage data and analytics platforms to generate actionable insights on customer behavior and feature utilization.
•   Build and maintain dashboards and reports to monitor adoption trends across customer segments, geographies, and product areas.
•   Partner with Data Science and Engineering teams to improve data instrumentation, event tracking, and reporting capabilities.
•   Translate quantitative data findings into clear product hypotheses and prioritized backlog items.

• Customer Engagement & Discovery

•   Actively engage with customers across various touchpoints — onboarding calls, QBRs, support escalations, and product feedback sessions — to develop a deep understanding of their workflows and unmet needs.
•   Collaborate with Customer Success Managers to build structured feedback channels that surface systemic product gaps.
•   Champion the voice of the customer in internal product planning discussions and roadmap prioritization.

• Product Development

•   Translate customer insights and usage data into detailed product requirements, user stories, and acceptance criteria for engineering teams.
•   Partner closely with engineering and design through the full development lifecycle — from discovery and scoping through delivery and post-launch monitoring.
•   Manage and prioritize the CX product backlog, balancing short-term adoption levers with longer-term platform enhancements.

• Cross-Functional Collaboration

•   Work with Product Marketing and Enablement teams to develop onboarding materials, feature announcements, and adoption playbooks.

•   Collaborate with Presales and Solutions teams during deal cycles to gather market requirements and inform the product roadmap.

Who you are

• 4+ years of product management experience in B2B SaaS, with demonstrated focus on customer adoption, product-led growth, or customer experience.
• Proven ability to work hands-on with data — comfortable querying databases (SQL), working with analytics tools, and building data-driven narratives.
• Strong customer engagement skills — experience conducting customer interviews, discovery sessions, and translating qualitative feedback into product requirements.
• Experience working cross-functionally with engineering, design, and customer success teams in an agile environment.
• Excellent communication skills with ability to work effectively with US-based teams and customers during CST business hours (significant schedule overlap required).
• Demonstrated ability to leverage AI tools (e.g., Claude, ChatGPT) to accelerate product workflows — including synthesizing customer feedback, drafting requirements, and generating data insights at speed

Preferred

• Domain experience in supply chain, logistics, or transportation technology.
• Prior exposure to enterprise SaaS onboarding, customer health scoring, or NPS-driven product improvement programs.

Note: Role would require to work in Night Shift

Who we are:

FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. 

Benefits:

• Medical  benefits start on first day of employment
• 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days 
• Home Office set ups and Technology reimbursement
• Lifestyle & Family benefits 
• Mental Wellness support and guidance 
• Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)

Why we're hiring:

WPP Media is embarking on a transformative data journey through Databridge—our internal comprehensive data strategy and framework designed to unify our fragmented global data landscape. We are moving from isolated, market-specific implementations to a standardized, scalable, cloud-agnostic, and AI-ready data platform built on a modern tech stack: dbt, Databricks, Python (dlthub), and GitHub Actions. 

 As Data Operations Lead, you will establish and head our new Data Integration & Operations team in Chennai. This is a build-and-run role: you'll define how the team operates while leading day-to-day delivery of operational excellence across global data products. 

 You will be the custodian of production—owning the operational layer including CI/CD automation, deployment pipelines, monitoring, data quality enforcement, incident management, and support. This role requires deep technical knowledge of Databricks and modern data platforms, alongside the ability to lead, mentor, and scale a growing team.

What you'll be doing:

Technical Ownership & Execution 

• Lead the team responsible for data integration, orchestration, and platform operations across Azure and GCP environments 

• Build and maintain automated CI/CD pipelines using GitHub Actions and Databricks Asset Bundles for data workflows 

• Design platform-wide monitoring, logging, and alerting covering pipeline execution, data quality, SLA compliance, and cost 

• Manage production deployments and own centralized job orchestration via Databricks Jobs/Workflows (scheduling, dependencies, retries, notifications) 

• Implement comprehensive data quality testing and validation using dbt's testing framework and custom checks 

Operational Standardization 

• Create and roll out standard operating procedures, runbooks, onboarding guides, and automation patterns 

• Establish reusable deployment frameworks and project templates for consistent implementation across markets 

• Build and maintain the Central Data Solution Repository with reusable assets (dlthub pipelines, dbt models, tests, macros) 

• Define repeatable deployment patterns ensuring standards and best practices are followed globally 

Platform Support & Governance 

• Set up and manage SLAs, incident workflows, and escalation models 

• Proactively identify and resolve operational risks in cloud-based data platforms 

• Partner with DevOps to leverage Databricks Unity Catalog for governance, access control, and lineage 

• Enforce data quality standards and governance policies embedded within pipeline code 

Team Leadership 

• Lead and mentor the Data Integration & Operations team in Chennai 

• Shape the team's operating model, priorities, and capabilities 

• Act as subject matter expert and escalation point for technical operations 
• Facilitate regular retrospectives to drive continuous improvement and optimize processes 
• Collaborate with Data Engineering, DevOps, and Product teams globally 

What you'll need:

Experience 

• 7+ years in data operations, platform engineering, or data engineering with hands-on production experience 

• 3+ years in technical leadership or team lead capacity, with proven ability to build and scale teams 
• Demonstrated experience establishing DataOps practices and operational frameworks from the ground up 

Technical Expertise 

• Deep, hands-on experience with Databricks platform, specifically: 

• Databricks SQL Warehouses, Unity Catalog, Jobs/Workflows 

• Databricks Asset Bundles for Infrastructure as Code 

• Delta Lake performance optimization 

• Strong proficiency with dbt (Core): project structure, macros, tests, documentation, CI/CD integration, production troubleshooting 

• Expert-level cloud platform knowledge (Azure and/or GCP): 

• Object storage (ADLS/GCS), secret management (Key Vault/Secret Manager) 

• Infrastructure as Code (Terraform) 

• CI/CD mastery with GitHub Actions: workflow design, secrets management, automated testing and deployment 

• Proficient in Python for automation and scripting (experience with dlthub is a major plus) 

• Strong SQL skills for data validation, quality testing, and troubleshooting 

Operational & Leadership Skills 

• Proven ability to design operational frameworks: monitoring, alerting, incident management, SLA tracking 

• Experience managing production data platforms with high uptime requirements 

• Excellent communication skills with ability to articulate technical concepts to diverse audiences 
• Strong documentation skills and commitment to knowledge sharing 

• Preferred Skills 

  • Experience working in multi-cloud environments (Azure + GCP) 
  • Familiarity with Power BI or similar BI platforms 
  • Understanding of FinOps practices for cloud cost optimization

Who Should Apply 

 This role is ideal for candidates with: 

• Real, hands-on project experience building and running production data platforms at scale 

• Proven leadership in establishing DataOps practices and growing high-performing teams 

• Deep technical expertise in the Databricks ecosystem and modern data stack 

• Entrepreneurial mindset—comfortable with ambiguity and building systems from the ground up 

 This role is not a fit if your experience is primarily theoretical, course-based, or lacks production-grade exposure to the core technologies outlined above. 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

We are seeking a dynamic and results-driven Channel Partnership Executive to lead and grow strategic relationships with key partners in the U.S. market. This role is responsible for driving revenue through partner collaboration, joint marketing initiatives, and ensuring partner success. The ideal candidate is a proactive communicator with a strong background in channel sales, alliance management, and a deep understanding of the B2B SaaS landscape.

Responsibilities :

• Develop deep product and domain expertise, including market positioning, competitive landscape, and product-market fit.

• Establish and maintain strong relationships with partner teams, prospects, and customers across the U.S.

• Own and achieve assigned sales targets by working closely with partner sales teams.
• Collaborate with internal teams (Presales, Customer Success, Marketing, Support) to ensure seamless partner and customer support.

• Understand U.S. market dynamics, including buyer behaviour, economic trends, and technology adoption.

• Support partners in deal progression, including objection handling, resource enablement, and closure assistance.

• Drive market-specific lead generation initiatives in collaboration with marketing and reseller teams to supplement inbound efforts.

• Serve as the single point of contact for all technical and operational partner needs.
• Provide timely follow-up and support for partner-related customer queries.

Requirements and Qualifications:

• Minimum 3 years of experience working with U.S.-based partners or clients.
• 4–7 years of experience in channel partnership development or alliance management.

• Proven success in B2B SaaS or enterprise software environments.
• Strong communication, relationship-building, and negotiation skills.
• Ability to work independently and manage multiple partner relationships across time zones.

• Willingness to work night shifts aligned with U.S. business hours (6PM – 3 AM)
• Bachelor’s degree in Business, Marketing, or a related field.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job duties:

Event Planning and Execution (40% of time)

• Plan, organize, and execute regional events, such as trade shows, conferences, webinars, and seminars, to generate leads and increase brand awareness.
• Collaborate with internal teams, including product marketing, design, and sales, to develop event materials, presentations, and demos.
• Manage relationships with external vendors, venues, and partners to ensure successful event execution.

Regional Marketing Strategy (30% of time)

• Develop and implement regional marketing strategies, in alignment with the overall company marketing objectives.
• Work closely with the sales team to understand regional goals and tailor marketing activities to support their objectives.
• Monitor and analyze the effectiveness of regional marketing campaigns and adjust strategies as needed to maximize impact.

Sales Enablement and Collaboration (20% of time)

• Develop and deliver sales enablement materials, such as presentations, case studies, and product sheets, to help the sales team effectively communicate the value of Hexnode's platform.
• Collaborate with the sales team to identify key customer segments and create targeted marketing campaigns.
• Provide ongoing support to the sales team, sharing market insights and assisting with customer engagement as needed.

Professional Development (10% of time)

• Continuously enhance marketing skills and industry knowledge through self-study, webinars, and workshops.
• Build relationships with other field marketing professionals in the industry to exchange best practices and insights.

Requirements:

• Bachelor's Degree in Marketing, Communications, or a related field or, Engineering with relevant experience.
• Minimum of 5+ years of professional experience in field marketing, event planning, or a related role, with a strong emphasis on event management.
• Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.
• Experience working with cross-functional teams, including sales, marketing, and product management.
• Knowledge of endpoint security solutions and the broader IT security landscape is a plus.

About Mitsogo & Hexnode

Mitsogo is a global organization committed to attracting top talent and fostering a sense of belonging. We recognize the rapid evolution of technology and society and prioritize equipping our employees with diverse opportunities and skills.

Hexnode, the Enterprise software division of Mitsogo Inc., simplifies the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations across diverse sectors, revolutionizing the enterprise software and cybersecurity landscape.

Role Overview

We are seeking a seasoned and strategic Salesforce Lead/Architect to spearhead the design, development, and governance of our internal Salesforce Sales Cloud platform. As a product-based company, your primary focus will be on leveraging the Salesforce platform to optimize internal sales processes, drive efficiency, and scale our Go-to-Market (GTM) capabilities. This role requires a blend of deep technical architecture expertise, hands-on leadership, and strong business acumen.

Key Responsibilities

Architecture & Design Leadership

• Lead the end-to-end technical and solution architecture for our internal Salesforce platform, with a strong emphasis on Sales Cloud.

• Define and align the Salesforce roadmap with the product company's strategic goals and growth plans.

• Design scalable, high-performance, and secure solutions utilizing standard features, custom development, and external integrations.

• Oversee data modeling, data migration, and data governance strategies to ensure internal data integrity and quality.

Technical Execution & Governance

• Establish and enforce Salesforce best practices, coding standards, governance models, and release management/DevOps processes (e.g., CI/CD, Copado/Gearset).

• Act as the technical escalation point for complex design and development challenges.

• Manage and architect integrations between Salesforce Sales Cloud and other critical enterprise systems (ERP, Marketing Automation, proprietary systems).

• Conduct design and code reviews to ensure solutions are maintainable and performant.

Team & Stakeholder Management

• Collaborate closely with internal stakeholders (Sales leadership, Operations, IT) to gather requirements, prioritize initiatives, and manage expectations.

• Serve as a trusted technical advisor to business leaders.

• Mentor and provide technical guidance to a team of Salesforce developers, administrators, and business analysts.

Required Skills and Experience

• 8+ years of progressive experience in the Salesforce ecosystem, with at least 3+ years in an Architect or Lead capacity.

• Deep, proven expertise in Salesforce Sales Cloud functionality, configuration, and custom development.

• Strong hands-on experience with Apex, Lightning Web Components (LWC), Visualforce, and Flows/Process Automation.

• Expertise in Salesforce integration patterns (REST/SOAP APIs, Platform Events).

• Thorough understanding of the Salesforce security model, sharing, and visibility mechanisms.

• Experience with Agile methodologies and managing the full Salesforce development lifecycle.

• Excellent communication, presentation, and leadership skills.

Preferred Qualifications/Certifications

• Salesforce Certified Application Architect and/or Salesforce Certified System Architect (or demonstrable progress toward the Technical Architect certification).

• Salesforce Certified Sales Cloud Consultant.

• Experience working for a Product-Based Company and managing an internal Salesforce instance.

• Familiarity with other Salesforce Clouds (Service, CPQ, Experience Cloud) is a plus.

Why we're hiring:

WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network. You will be joining the newly established Automation Support Team within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally.

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the Automation Operations Manager and supporting Automation product, platform and delivery teams worldwide, you will ensure our automation projects are well managed and supported to deliver quantifiable returns.

The AOC is chartered to support automation products delivered by the Automation & AI product team, or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

Are you a proactive and detail-oriented individual with a passion for technology and a strong desire to learn and grow in the field of automation & AI? We are looking for an L2 Automation Support Engineer to join our dynamic team. This entry-level role is perfect for someone eager to start their career in automation & AI support and operations, where you'll be responsible for the initial monitoring, triage, and resolution of incidents for our RPA bots and Power Platform solutions. You'll gain invaluable hands-on experience, working with cutting-edge technologies and collaborating with experienced engineers to ensure our global automation processes run smoothly.

What you'll be doing:

• Monitoring & Initial Triage: Continuously monitor the health and performance of RPA bots (e.g., UiPath, Power Automate Desktop) and Power Automate flows using established dashboards and tools. Identify and log incidents promptly upon detection of anomalies or failures.
• Incident Logging & Documentation: Accurately log all incoming incidents, including detailed descriptions, screenshots, and relevant context into our incident management system.
• First-Line Troubleshooting: Perform initial diagnostics and basic troubleshooting steps as defined in runbooks and knowledge base articles to resolve common automation issues (e.g., restarting processes, checking simple log entries, verifying basic connectivity).
• Escalation Management: Effectively escalate complex or unresolved issues to L2/L3 support engineers or development teams, providing a clear and comprehensive handover of all gathered information and troubleshooting steps taken.
• User Communication: Provide timely updates to end-users and stakeholders regarding incident status and resolution progress, maintaining a professional and helpful demeanor.
• Basic Data Querying: Execute pre-defined SQL or reporting system queries to retrieve information, validate data, or assist in diagnosing automation failures under direct supervision.
• Documentation Contribution: Assist in maintaining and updating support documentation, runbooks, and knowledge base articles by providing feedback and documenting observed issues and resolutions.
• Support for Deployments: Provide support during testing phases for updates, patches, and version upgrades for RPA tools and Power Platform components, as directed by senior engineers.
• Performance Tracking: Assist in gathering data for performance metrics of automation solutions, contributing to a better understanding of system stability and efficiency.
• Adherence to Procedures: Strictly follow established operational procedures, security policies, and incident management protocols.

What you'll need:

• Overall experience of 3-4 years in an IT support, helpdesk, or technical operations role
• Minimum of 1 year of hands-on exposure to or involvement with RPA technologies (UiPath, Microsoft) or Microsoft Power Platform (Power Automate, Power Apps)
• Proven understanding of Robotic Process Automation (RPA) concepts and tools
• Proven experience developing and maintaining Microsoft Power Platform, particularly Power Automate flows
• Basic knowledge of SQL, including the ability to run pre-defined queries and understand basic database structures
• Proficiency in using incident management tools (e.g., ServiceNow, Jira Service Management)
• Comfortable with monitoring tools and interpreting dashboards
• Basic understanding of IT infrastructure and network concepts
• Effective communicator – Excellent writing and verbal communication skills
• Problem-solving – proven experience dealing with technical blockers.
• High level of attention to detail and accuracy
• Proactive attitude with a strong desire to learn new technologies and concepts
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

Mandatory Certifications:

• PL-500: Microsoft Certified Power Automate RPA Developer Associate
• PL-900: Microsoft Certified Power Platform Fundamentals

Preferred Certifications:

• Automation Developer Associate – UiPath
• PL-400: Microsoft Certified Power Platform Developer Associate

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid