Operations Manager Jobs in Chennai.
All active Operations Manager roles based in Chennai.
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Role Title: Automation & Solution Architect (GCB 4)
Function: Finance System Operations
Role Description:
Senior technical lead for Finance EUC automation scale-up. Accountable for end-to-end technical delivery across demand intake, requirements analysis, build & test, production deployment and RTB change management. Provides consultative input during opportunity scoping, ensuring solutions are feasible and aligned to IT-governed platforms (e.g., Alteryx/ADM) and established controls/guardrails. Leads technical documentation, testing evidence aligned to agreed closure criteria, and supports controlled releases. Partners with Finance Domain BA, POD Lead and platform support to ensure stable, supportable automation.
Skills / Knowledge / Experience:
- Lead & Design automation for EUC (End User Computing) remediation, using AI workflow automation to reduce operational risk, improve control compliance, and accelerate remediation at scale.
- Act as Solution Architect for the end-to-end remediation across Python & Alteryx / FRAME platform, aligning delivery to risk, control, and technology standards.
- Knowledge of Finance process landscape & core systems
- Identify and prioritize EUC remediation opportunities and translate them into an automation roadmap
- Design and deliver AI-assisted remediation capabilities with prompt engineering
- Build automation pipelines to streamline discovery, assessment, remediation tracking, and evidence generation.
- Define human-in-the-loop operating model for AI outputs (review, approval, exception handling) to ensure accountable decision-making
- Familiarity with Python, IT-managed automation platforms e.g., Alteryx
- Experienced in managing end-to-end Testing lifecycle i.e., Unit Testing, SIT, UAT
- Strong in Stakeholder management
- Agile Scrum Master, SAFe, and Project Manager skills set are desirable
Ready to apply?
Apply to CapcoToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As Manager in Onboarding Support, your role is pivotal in actively supporting the productivity goals of our internal teams and the overall success of our customers using the Toast platform. This team is responsible for supporting the Toast customer journey, enhancing customer relationships and improving their experience with Toast. As a Senior Manager, you will have a time of individual contributors that you will lead, coach and develop.
Work Timings: 2PM - 11PM IST or 3PM - 12AM IST
A day in the life (Responsibilities)
- Ability to collaborate and lead a team with another manager successfully
- Efficiently drive process improvements using data to support your decisions
- Ability to manage multiple work streams and queues at the same time, understanding deadlines and holding your team accountable to those
- Lead the full talent lifecycle—including interviewing, hiring, and mentoring—to build a diverse, motivated team capable of scaling operations efficiently and achieving challenging objectives
- Drives continuous improvement in the Customer onboarding experience by working with customer success, product, and engineering teams to identify and implement enhancements
- Build strong relationships with your team to promote process understanding, technical troubleshooting, and continuous learning about new product features and updates
- Partner with peers and stakeholders to develop scalable SOPs and establish robust reporting and OKRs for current and future product initiatives
- Develop feedback loops with relevant teams to drive product and process improvements
- Cultivate a one team mentality with your manager peers, providing feedback, and creating solutions together.
- Foster a team culture of open communication with your stakeholders (both onsite and offsite) addressing concerns and suggestions
- Foster professional development for yourself and the team, staying updated on Toast's hardware and software offerings through training and knowledge base articles.
- Actively support the career growth of your team members through high-level coaching, structured 1:1s, and ongoing professional enablement
- Handle escalated customer feedback directly from the Senior Leadership Team.
- Manage the use of Salesforce.com, Zendesk, JIRA, Asana, and all related applications.
What you'll need to thrive (Requirements)
- Experience: 5+ years of experience in performance management and coaching.
- Expertise: 10+ years of experience in a role responsible for onboarding program development and customer experience.
- Experience working with partners and stakeholders in the U.S.
- Proven Leadership: Experience in managing multiple large-scale projects and leading teams through organizational change.
- Proven ability to manage multiple projects simultaneously, coordinating across teams and maintaining strong communication with stakeholders
- Experience in building and managing reporting dashboards to monitor team performance and customer success metrics
- A genuine commitment to nurturing the professional growth and development of team members.
- Proven ability to collaborate with your peers and build a unified team culture
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience working in the tech industry or for a SaaS company
- The candidate should be flexible to work across both India and US time zones. This is a hybrid work opportunity, requiring a minimum of two days in office.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Job Title: Finance SME
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Role Description: The Finance SME (Manager) is responsible for accurate and timely processing of financial data as per defined Finance standard operating procedures, and regulatory expectations. The role supports one or more specialist areas in the Global Finance organization, partnering with in-country and global teams to strengthen the control environment and drive process, data and automation improvements.
Skills / Knowledge / Experience: Essential
Good to Have
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Ready to apply?
Apply to Capco
Critically, this role sits at the intersection of data, AI, and people. The ideal candidate will be as comfortable enabling a frontline sales rep to understand and act on a dashboard as they are presenting strategic insight to a C-suite audience. They will also be a confident and curious adopter of large language model (LLM) tools — using AI to accelerate their own analytical workflow and helping the wider business do the same.
Key Responsibilities
- Business Analysis & Stakeholder Partnership
- Act as the primary analytics partner to senior commercial stakeholders across Sales, Marketing, Customer Success, and Revenue Operations.
- Apply strong business analysis discipline — translating ambiguous business questions into well-scoped requirements, clear success criteria, and structured analytical briefs before any build begins.
- Proactively surface insights, trends, risks, and opportunities that inform decision-making at leadership level.
- Support strategic initiatives such as CRM consolidation, demand intelligence optimization, territory and book-of-business changes, and forecasting improvements.
- Own end-to-end project management of analytics deliverables — from requirements gathering and prioritization through to delivery, adoption, and iteration — ensuring stakeholders are informed and timelines are met
- Communication, Enablement & Influence
- Demonstrate exceptionally strong communication skills across all levels of the organisation — from crafting executive narratives for senior leadership forums to running hands-on enablement sessions for managers and frontline sales representatives.
- Translate complex data, AI outputs, and analytical findings into plain-language stories that drive clarity, confidence, and action.
- Design and deliver enablement programmes that help managers and reps understand, trust, and act on dashboards, KPIs, and AI-generated insights — building genuine data literacy across the Revenue Organisation rather than dependency on the BI team.
- Champion clear, consistent communication of what metrics mean, how they are calculated, and why they matter — removing ambiguity at every level.
- Influence without authority; build credibility with senior stakeholders through the quality of insight and the integrity of the underlying data.
- Analytics, Reporting & Insight
- Own the design and delivery of executive-level dashboards and self-service reporting, primarily using Power BI.
- Ensure consistent definitions and calculations for revenue KPIs, North Star metrics, and commercial performance indicators.
- Conduct deep-dive analyses to diagnose performance issues and recommend actionable next steps.
- Write and optimise advanced SQL queries to extract, transform, and validate data across our Databricks data warehouse and connected source systems.
- Leverage Databricks as the central analytical platform — working within notebooks, SQL warehouses, and the broader Lakehouse environment to build reliable, scalable analytical outputs.
- AI & LLM Integration
- Be a power user and internal advocate of LLM-based tools, including Microsoft Copilot and Anthropic Claude (including Claude Code), using them to accelerate analysis, generate and review SQL, draft communications, and surface insight more efficiently.
- Help define and create LLM agents for the Go To Market organisation – connecting context to frontline AI tools such as MS Copilot and Salesloft.
- Proactively identify opportunities to embed LLM and AI capabilities into BI workflows, dashboards, and analytical processes — raising the ceiling of what the team can deliver.
- Work with the Senior Manager of BI to evaluate and scale AI-assisted analytics approaches across the team, including the use of Databricks' native LLM and AI capabilities.
- Help commercial stakeholders and frontline teams understand and appropriately trust AI-generated outputs — building confidence in AI tools through clear explanation, demonstration, and enablement.
- Data Modelling & Quality
- Partner with Data Analytics Engineers to define analytical data models that support revenue, pipeline, customer lifecycle, and performance reporting.
- Validate data accuracy and integrity across the analytics layer, proactively identifying and resolving issues before they impact decision-making.
- Contribute to data governance standards, metric documentation, and reporting best practices.
- Technology & Tooling Context
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- The Lead Business Analyst will work within a modern BI and revenue intelligence stack, including:
- Layer Tools
- Data Warehouse & Analytics Databricks (central data warehouse with LLM capabilities)
- BI & Visualisation Power BI
- AI & LLM Tooling Microsoft Copilot, Anthropic Claude, Claude Code, Databrick Genie, Databricks hosted LLM models
- Core Commercial Systems Salesforce (multiple instance), PlanHat, &
- Revenue & Demand
- Intelligence Clay
- Sales Enablement &
- Engagement Salesloft (including AI and conversational intelligence) & HighSpot
- A strong understanding of how these systems connect — and how data flows end-to-end from source systems to executive dashboards and frontline tools — is essential.
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- Required Experience & Skills
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- 8+ years of experience in a Business Analysis, Analytics, or BI within a SaaS or technology-driven organisation.
- Experience supporting RevOps, Sales Operations, or Commercial Analytics teams.
- Advanced SQL skills — comfortable writing complex queries, debugging data issues, and working directly within a cloud data warehouse environment; Databricks experience strongly preferred.
- Strong business analysis capability — proven ability to scope, structure, and document analytical requirements with rigour before moving into delivery.
- Proven project management skills — able to manage multiple concurrent workstreams, set and meet deadlines, and maintain clear stakeholder communication throughout.
- Exceptionally strong communication skills — a natural and compelling communicator in written and verbal form, equally effective presenting strategy to a VP as running a training session for a team of account executives.
- Demonstrated experience designing and delivering stakeholder enablement on data, dashboards, or analytics tooling — not just building outputs, but ensuring they are understood and adopted.
- Proven experience delivering executive-ready dashboards and self-service reporting (Power BI preferred).
- Strong commercial and revenue-focused business acumen.
- Active and confident user of LLM tools such as Microsoft Copilot or Anthropic Claude in a professional analytical context.
- Preferred Experience
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- Hands-on experience with Databricks — including SQL warehouses, notebooks, and the Lakehouse architecture.
- Experience using Claude Code or similar AI coding assistants to accelerate SQL development, data validation, or analytical scripting.
- Familiarity with CRM and GTM analytics — Salesforce, pipeline reporting, forecasting, MEDDPICC, territory models.
- Hands-on Experience with Clay
- Ideally experience with Python (e.g. connecting to APIs)
- Exposure to building or scaling data literacy programmes within a commercial organisation.
- What Success Looks Like
- Leaders trust the dashboards and insights/recommendations produced and use them to run the business with confidence.
- Managers and frontline reps understand and act on data, insights, and AI outputs — because this role has invested in enabling them, not just building for them.
- KPIs and metrics are clearly defined, consistently applied, and widely adopted across the organisation.
- LLM and AI tools are meaningfully embedded into BI workflows, improving speed, quality, and reach of analytical output.
- The BI team is seen as a strategic partner — not just a reporting function.
- Data quality issues are proactively identified and resolved before impacting decision-making.
- Projects are delivered on time, with clear communication and minimal surprises for stakeholders.
Ready to apply?
Apply to Cision
Senior Quality Engineer - Automation
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Who We Are
At Platform Science, we’re working to connect everything that moves.
Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.
Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.
We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.
About the Role
Platform Science is looking for a Senior Quality Engineer to join our Core Product Development team in Chennai. This is a vital role for an engineer who is passionate about building robust automated test suites that ensure the reliability of our mission-critical IoT solutions. In this position, you will lead QA test automation efforts for Java, C#, and enterprise applications using the Selenium framework, directly impacting the speed and quality of our software delivery. You will report to the QA Manager and work daily, onsite at our Chennai office.
Essential Responsibilities
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Strategy & Planning: Review functional and technical requirements to provide critical input on testing scope; prepare comprehensive Test Plans and Test Cases that align with product goals.
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Automation Execution: Implement and maintain automated testing frameworks (Selenium, BDD) to perform smoke, functional, and regression testing across software products.
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Integration & CI/CD: Collaborate with Development and Release Engineering teams to capture and reuse automated suites, ensuring seamless builds and deployments on QA, release, and production servers.
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Defect Management: Identify, document, and track bugs in defect tracking tools with detailed descriptions and scenarios, while providing project test status, estimates, and metrics.
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Process Optimization: Constantly interact with cross-functional teams to implement methods that result in faster, more efficient, and reliable QA cycles.
Experience
Required Experience
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2-4 years of professional QA/Software Testing experience.
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Solid understanding of QA processes and methodologies within the software development lifecycle.
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Proven experience in Test Automation of Java, C#, and JavaScript applications.
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Hands-on proficiency with automation testing frameworks such as Selenium and BDD.
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Experience in using Agile development and testing methodologies.
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Demonstrated experience with API and Performance testing.
Nice to Have
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Experience with TestRail or similar testing management tools.
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Experience testing Android applications.
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Familiarity with IoT or transportation-related technology.
Traits of a Successful Candidate
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Analytical Thinker: Strong problem-solving skills with a focus on tracing results back to specific quality risks promptly.
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Collaborative Communicator: Ability to work effectively in a small team and maintain constant interaction with other departments to ensure speed.
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Self-Starter: A strong team player who can also work independently, take ownership of projects, and meet targets.
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Lifelong Learner: Passion and willingness to learn new technologies and stay current with automation trends.
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Educational Requirement: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience).
Benefits & Legal
The company offers various benefits to regular, full-time employees including:
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Provident fund and gratuity in accordance with applicable laws.
-
Paid vacation, sick leave and holidays, in accordance with applicable laws.
-
Twenty-Six weeks of paid maternity leave.
Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).
This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to apply?
Apply to Platform ScienceFull Stack Developer
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About the Role
Platform Science is looking for a Full Stack Developer with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.
You report to the Software Development Manager (implied reporting structure based on template).
Essential Responsibilities
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Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.
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Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.
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Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.
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Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.
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Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.
Experience
Required experience
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8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.
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Strong expertise in full stack development with React.js, Node.js, and API development.
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Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).
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Expertise in event-driven integration patterns (e.g., pub/sub messaging).
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Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).
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Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).
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Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.
Other Requirements
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Bachelor’s degree in Computer Science, Software Engineering, or related field.
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Strong grasp of software engineering principles, design patterns, data structures, and algorithms.
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Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.
-
Excellent oral and written communication skills (implied requirement).
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Passion and willingness to learn new technologies (implied requirement).
The company offers various benefits to regular, full-time employees including:
-
Provident fund and gratuity in accordance with applicable laws.
-
Paid vacation, sick leave and holidays, in accordance with applicable laws.
-
Twenty-Six weeks of paid maternity leave.
Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to apply?
Apply to Platform ScienceLead Software Engineer
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About the Role
Platform Science is looking for a Lead Software Engineer with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.
You report to the Software Development Manager (implied reporting structure based on template).
Essential Responsibilities
-
Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.
-
Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.
-
Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.
-
Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.
-
Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.
Experience
Required experience
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8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.
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Strong expertise in full stack development with React.js, Node.js, and API development.
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Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).
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Expertise in event-driven integration patterns (e.g., pub/sub messaging).
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Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).
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Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).
-
Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.
Other Requirements
-
Bachelor’s degree in Computer Science, Software Engineering, or related field.
-
Strong grasp of software engineering principles, design patterns, data structures, and algorithms.
-
Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.
-
Excellent oral and written communication skills (implied requirement).
-
Passion and willingness to learn new technologies (implied requirement).
The company offers various benefits to regular, full-time employees including:
-
Provident fund and gratuity in accordance with applicable laws.
-
Paid vacation, sick leave and holidays, in accordance with applicable laws.
-
Twenty-Six weeks of paid maternity leave.
Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to apply?
Apply to Platform ScienceSenior Fullstack Software Engineer - React & Node.js
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Who We Are
At Platform Science, we’re working to connect everything that moves.
Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.
Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.
We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.
About the Role
Platform Science is looking for a highly skilled Senior Software Engineer with expertise in cloud-native full-stack development (GCP, React, Node.js, NoSQL) to join our dynamic team in Chennai. In this role, you will play a key part in designing, developing, and deploying robust, scalable, and high-performance software for our high-velocity fleet management solutions. You will collaborate with cross-functional teams to gather requirements, deliver technical solutions, foster an innovative mindset, and ensure the successful delivery of projects. This position demands deep technical knowledge and a strong understanding of software engineering principles and best practices.
The role reports to the Software Development Manager (as implied by the template structure for engineering roles).
Essential Responsibilities
-
Design, develop, and deploy scalable and maintainable solutions using modern web technologies, including React.js for the front-end and Node.js for the backend.
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Implement micro-frontend architectures and use techniques like Module Federation to modularize and integrate large-scale applications.
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Utilize event-driven architecture and message queuing systems to handle asynchronous processes and complex workflows.
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Collaborate with cross-functional teams to integrate with third-party services, APIs, and data sources, ensuring seamless interoperability.
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Mentor and coach team members, providing guidance on technical design, coding standards, best practices, and professional development.
Experience
Required experience
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4+ years of professional experience in software development, with a focus on React.js, Node.js (or similar frameworks), and API development.
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Proficiency in React.js and Node.js or similar frameworks.
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Strong understanding of NoSQL databases (e.g., ElasticSearch, MongoDB, Firestore).
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Expertise in event-driven integration patterns (pub/sub messaging) and solid understanding of microservices architecture (e.g., Docker, Kubernetes).
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Proficiency with React state management libraries (e.g., Redux) and front-end build tools (e.g., Webpack).
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Demonstrated ability to lead and mentor a team of software engineers.
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Experience in working on scalable, distributed systems with a cloud-based architecture (preferably GCP).
Other Requirements
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In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
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Experience working with Material UI or Bootstrap.
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Strong understanding of software engineering principles, design patterns, data structures, and algorithms.
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Excellent communication and collaboration skills to work effectively with stakeholders.
Other Requirements
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Excellent problem-solving skills, with the ability to analyze complex technical challenges and develop innovative solutions.
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Continuous learning mindset and a strong willingness to explore and adopt new technologies.
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Self-starter, Ability to work well in a small team with good communication skills.
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You are a strong team player but are able to work independently.
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You are dedicated to delivering high quality and performant solutions.
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You are eager to learn new things, you take ownership and want to get things done.
The company offers various benefits to regular, full-time employees including:
-
Provident fund and gratuity in accordance with applicable laws.
-
Paid vacation, sick leave and holidays, in accordance with applicable laws.
-
Twenty-Six weeks of paid maternity leave.
Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to apply?
Apply to Platform Science
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Job Title: AI Applications Engineer II
Location: Bangalore/ Chennai, India
About the Role
We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.
You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.
If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.
Key Responsibilities
- Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
- Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
- Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
- Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
- Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
- Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
- Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
- Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
- Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.
Key Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
- Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
- Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
- Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
- Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
- Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
- Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
- A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.
Why You’ll Love Working Here
- Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
- Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
- Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
- Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
- Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Manager - Paid Social
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Social who will:
- Make Strategies and Planning
- Execution and Optimization for Paid campaigns across social media platforms
- Create Performance reports & review deck for clients
- Understand the projects and clients requirements & deliver accordingly
- Coordinate with cross functions to deploy campaigns
Skills and Experience
If this opportunity looks right for you, we are looking for candidates who have:
- Graduation or Post Graduation Degree in Any stream
- 4-6 years of Experience of running paid social campaigns
- In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)
- Have created Media plans for client briefs
- Excellent communication and interpersonal skills
- Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc
- Should be able to Multi task and handle multiple clients at one time
- Hand on experience in social media advertising and ad creation & optimization
- Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.
- Team Management
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaWPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
We are looking for a Data Analyst to support in the continued development of WPP’s client operations analytics team, using business intelligence tools and visualisations to share with WPP HQ and the wider WPP network.
What you'll be doing:
Reporting into the Director of Data Operations, this role will work in several capacities including analysing data, creating technical solutions, assessing business issues, rolling out a software solution and building internal client relationships. In this role you will help to bring insights directly to the business, enabling senior stakeholders to make informed data driven decisions on a daily basis.
The role will be as follows:
- Support our ETL (Extract, Transform & Load) process for all current & future data feeds
- Work with all existing agencies data feeds to identify & resolve any validation concerns
- Create and/or manage WPP’s master data tables
- Assist with new agency/country implementation programmes
- Filter and “clean” data by reviewing validation reports and performance indicators to locate and correct code & data process problems
- Provide ad hoc analysis to key client stakeholders
Who you'll be working with:
You’ll be working closely with all of the Data & Insights team which currently consists of 13 people (8 based in UK, 2 based in Madrid & 3 based in India) who are nice group of individuals and are a close working team that all get on well, and who are looking forward to what this team could achieve in the future.
You will also be working closely with the Data Manager, EVP of Marketing & Growth Operations, other stakeholders from WPP Operating Companies.
We've adopted a hybrid working approach to give more flexibility on where and how we work. Normally we work together in our amazing office twice a week.
This role reports to the Director of Data Operations within the Enterprise Data Group team.
What you'll need:
- Strong analytical and problem-solving skills
- Proficiency in SQL and Python (pandas, PySpark) for data analysis
- Hands-on experience with Databricks or a comparable cloud platform (Snowflake, BigQuery)
- Familiarity with modern data formats (CSV, JSON, Parquet, Delta)
- Attention to detail and a willingness to learn new tools
- Fundamental understanding of REST APIs is desirable, but not mandatory
- Exposure to AI-assisted analytics workflows (e.g. Claude, Copilot, Genie) is a plus
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
· Enable cost-effective transformation and operational efficiency
· Accelerate adoption of AI, data, and digital platforms
· Ensure consistent delivery of value and benefits across all agencies and markets
· Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
We are looking for a Workday Senior Test Analyst to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP. Within this role you will provide Senior Test Analyst capabilities for several projects including country rollouts as well as BAU enhancements.
In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.
What you'll be doing:
- Hands-on Test Management: Hands on test management where you will be involved in all areas of testing, providing hands on skills and support to the team.
- Test Planning: Prepare and/or review the Test documentation e.g. test plans, test cases or scripts, test results and other related items, to ensure they are correct and fit for purpose.
- Test Data: Create and maintain comprehensive test data for Workday Financials, PSA functional areas including integration to external systems, Workday Prism Analytics.
- Test Execution: Perform the execution of test cases, including functional, integration, user acceptance, performance and regression testing, to ensure the ERP system meets all requirements.
- Test Automation: Experience with automation tools, and where they can be best utilised during the SDLC.
- Test Management Tooling: Setting up Jira/Zephyr for Project & BAU Testing Activities.
- Defect/Ticket Management: Identify, document, and track defects, working closely with development teams to ensure timely resolution.
- UAT Support: Providing technical, process & system support for the execution of test scripts by business users.
- Quality Assurance: Ensure that all testing activities adhere to established quality standards and best practices.
- Risk Management: Identify potential risks and issues related to testing and develop mitigation strategies to address them.
- Continuous Improvement: Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.
What you'll need:
- Strong experience in Workday Financials (FINS), PSA, and Integrations
- Deep understanding of:
- Workday Business Process Framework
- Workday Security Model
- Integration tools (EIB, Studio, Web Services)
- Proven experience in Workday release testing (R1/R2 cycles)
- Expertise in test management tools (Jira, Zephyr)
- Experience with test automation tools/frameworks
- Strong analytical, problem-solving, and risk assessment skills
- Excellent stakeholder communication and reporting skills
- Ability to work independently in a fast-paced global environment
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
· Enable cost-effective transformation and operational efficiency
· Accelerate adoption of AI, data, and digital platforms
· Ensure consistent delivery of value and benefits across all agencies and markets
· Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
We are looking for a Workday HCM and Integrations Test Lead to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP, including projects, rollouts, upgrades & BAU releases. In the Workday test team, you will define test approach, test scope, plan, and estimates, create test concepts, support in test design, test case creation, test automation, test execution and reporting on test progress and quality status for several projects including country rollouts as well as BAU enhancements.
In this role you will be a member of the Global QA Hub, working within the Workday Team, and reporting to the Workday Test & Release Manager.
What you'll be doing:
- Lead the entire project starting from scope, planning, execution, support, and closure of the project in Testing (HCM & Integrations).
- Performing risk assessments and producing Test documentation e.g., test approaches, test plans, test cases, test scripts, and other related items.
- Preparing and executing Testing for Project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy.
- Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner.
- Developing, executing & maintaining manual scripts in the existing tool.
- Responsible for entire E2E testing life cycle of the country rollout / BAU – for the entry and exit checklist of Unit Test, SIT/E2E, Regression and UAT until the Sign off each phase.
- Own end-to-end test strategy, planning, governance, and stakeholder communication across projects and BAU.
- Oversee automation strategy, ensuring implementation by QA teams while governing standards, coverage, and quality.
- Accountable for maintaining up to date testing documentation.
- Safeguard global standards and principles against competing requests and priorities.
- Working with 3rd party teams to ensure testing is delivered correctly and on time.
- Setting up Jira/Zephyr for project & BAU testing activities.
- Able to communicate complex issues in a digestible form (to both business & technical teams).
What you'll need:
- Experience of Workday HCM functional areas including integration to external systems (including payroll integration, Workday Prism Analytics, Reporting & Security testing) is mandatory.
- Experience of data validation across Workday modules working with different Op Co's.
- Experience of Testing throughout the full SDLC (management & execution).
- Ability to clearly report status and highlight risks.
- Working knowledge of test management tools (Jira, Zephyr is preferred).
- Excellent technical understanding of SAAS ERP platforms and processes.
- Development and maintenance of test automation tools.
- Manage multiple streams of work simultaneously and prioritize effectively.
- Working alongside outsourced resources and teams across different regions.
- Delivery focused, with high energy and drive.
- Strong risk awareness skills and management of risk
- Creative solutioning and strong problem-solving skills with agility for fast and simple solutions.
- Credibility, professionalism, and strong personal integrity.
- Ability to mentor new team members from wide and varied backgrounds.
- This role requires a balance of hands-on individual contribution alongside effective team management and leadership responsibilities.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
· Enable cost-effective transformation and operational efficiency
· Accelerate adoption of AI, data, and digital platforms
· Ensure consistent delivery of value and benefits across all agencies and markets
· Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP
We are looking for a Workday Financials and PSA Test Lead to join the Workday Services Team providing
full test and release/tenant management to all parts of the Workday programme in WPP, including projects, rollouts, upgrades & BAU releases. In the Workday Test team, you will define test approach, test scope, plan, and estimates, create test concepts, support in test design, test case creation, managing test automation, test execution and reporting on test progress and quality status for several projects including country rollouts as well as BAU enhancements.
In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.
What you'll be doing:
- Lead the entire project starting from scope, planning, execution, support, and closure of the project in Testing (Financials & PSA).
- Performing risk assessments and producing Test documentation e.g. test approaches, test plans, test cases, test scripts, and other related items.
- Preparing and executing testing for project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy.
- Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner.
- Developing, executing & maintaining manual scripts in the existing tool.
- Responsible for entire E2E testing life cycle of the country rollout / BAU – for the entry and exit checklist of Unit Test, SIT/E2E, Regression and UAT until the sign off each phase.
- Own end-to-end test strategy, planning, governance, and stakeholder communication across projects and BAU.
- Oversee automation strategy, ensuring implementation by QA teams while governing standards, coverage, and quality.
- Accountable for maintaining up to date testing documentation.
- Safeguard global standards and principles against competing requests and priorities.
- Working with 3rd party teams to ensure testing is delivered correctly and on time.
- Setting up Jira/Zephyr for Project & BAU Testing Activities.
- Able to communicate complex issues in a digestible form (to both business & technical teams).
What you'll need:
- Experience of Workday Financials and PSA functional areas (Financial Accounting, Customer Accounts, Business Assets, Expenses, Banking and Settlement, Supplier Accounts, Procurement, Projects and Financial Reporting), including integration exposure on legacy and third-party systems is mandatory.
- Experience of data validation across Workday modules working with different Op Co's.
- Experience of testing throughout the full SDLC (Management & Execution).
- Ability to clearly report status and highlight risks.
- Working knowledge of test management tools (Jira, Zephyr is preferred).
- Excellent technical understanding of SAAS ERP platforms and processes.
- Development and maintenance of test automation tools.
- Manage multiple streams of work simultaneously and prioritize effectively.
- Working alongside outsourced resources and teams.
- Delivery focused, with high energy and drive.
- Strong risk awareness skills and management of risk.
- Creative solutioning and strong problem-solving skills with agility for fast and simple solutions.
- Credibility, professionalism, and strong personal integrity.
- Ability to mentor new team members from wide and varied backgrounds.
- This role requires a balance of hands-on individual contribution alongside effective team management and leadership responsibilities.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
Senior Executive - Search
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive - Search who will:
- Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator.
- Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes.
- Ensure ongoing campaign compliance to WPP established guidelines.
- Monitor and report on campaign checks across channels/platforms.
- Ensure data accuracy for campaign reporting tools and WPP campaign management software.
- Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams.
- Line manages 2 – 5 direct
- Support in the work QA of junior team members as team grows.
Skills and Experience
- Proficient in English
- 2+ years’ experience of planning and managing Google Ads/ Search campaigns
- Some experience with Facebook Business Manager and DV360 (a bonus)
- You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo)
- You are proficient in Microsoft Excel and Google Sheets
- You possess strong analytical skills and a natural affinity for numbers.
- You can analyse raw data, draw conclusions, and develop actionable recommendations as needed.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Project Manager - Strategic Partnerships (B2B)
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Twin Health
At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
Working here
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .
With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
Join us as we reinvent the standard of care in metabolic health.
About the Role
As a member of the Founder's Office, you will be the bridge between high-level vision and operational excellence. The moment our B2B Growth team secures a partnership, you take the baton - becoming the Single Point of Contact (SPOC) and ultimate owner of the partner's success. Every commitment made on paper, you turn into a seamless, high-impact reality.
This role is far more than managing a checklist. You will navigate internal Business Units (BUs), align complex Standard Operating Procedures, and ensure our partners view us as an indispensable extension of their own team. If you thrive in ambiguity, lead through influence, and get satisfaction from making big things actually work - this is your seat.
Key Responsibilities
- End-to-End Partnership Management. Take full ownership of the partner lifecycle post-onboarding - driving partner experience, retention, and the overall success of every collaboration.
- Cross-Functional Orchestration. Act as the connective tissue between the partner and internal teams. Work closely with BU Heads across Care, Product, and Operations to align workflows with the SLAs and health outcomes promised to the partner.
- Operational Excellence (SOPs & SLAs). Define, implement, and continuously monitor the Standard Operating Procedures required to deliver on partnership goals. Ensure internal delivery consistently meets the Service Level Agreements committed during the sales process.
- Communication & Reporting. Lead all partner communications. Build and share comprehensive scoreboards and performance dashboards that provide transparency on business metrics, health outcomes, and project milestones.
- Revenue & Commitment Delivery. Ensure all contractual obligations are met to trigger timely payments. Proactively identify and unblock hurdles that prevent us from delivering on our value proposition.
- Founder's Liaison. Provide regular strategic updates to the Founder on partnership health - surfacing risks early and proposing solutions to scale the B2B ecosystem.
What We're Looking For
- The “Owner” Mentality. You don't wait for instructions. You see a gap in the process and you bridge it. You feel personally responsible for the partner's ROI.
- Stakeholder Management. You can navigate a room full of BU Heads, influence without direct authority, and align everyone toward a common business metric.
- Data-Driven Rigor. You are comfortable living inside scoreboards. You translate raw data into a narrative that proves value to a partner.
- Precision Communication. Whether it's a high-stakes email to a partner CEO or an internal Slack note to a care lead, your communication is clear, professional, and results-oriented.
- Project Management Expertise. A proven track record of managing complex, multi-layered projects where missing a deadline isn't an option.
Education, Experience & Technical Skills
Education
- Bachelor's degree required in Engineering, Business, Economics, or a related discipline from a reputed institution.
- MBA strongly preferred from a Tier-1 B-school (IIM, ISB, XLRI, FMS, or equivalent).
Experience
- 5–8 years of total experience, with at least 3 years in partnership management, key account management, customer success, strategy & operations, or top-tier management consulting.
- Demonstrated ownership of high-value B2B relationships where you were directly accountable for retention, renewals, or revenue delivery.
- Healthcare, digital health, or B2B SaaS exposure preferred. Comfort with clinical or care-delivery stakeholders is a strong plus.
- Founder's Office, Chief of Staff, or Program Management experience in a high-growth startup environment is highly desirable.
- Proven track record of leading cross-functional initiatives across Product, Operations, and customer-facing teams.
Technical Skill Set
- Project Management Tooling. Hands-on with Asana, Jira, ClickUp, or Monday - comfortable owning Gantt charts, sprint plans, and milestone trackers.
- Data & Analytics. Advanced Excel / Google Sheets (pivot tables, lookups, modeling). Working knowledge of SQL and a BI tool such as Looker, Tableau, Power BI, or Metabase.
- Dashboarding & Reporting. Experience designing partner-facing scoreboards and operational dashboards that translate metrics into clear narratives.
- Communication & Presentation. Strong PowerPoint / Google Slides craft for executive-grade decks, and crisp written communication for partner-facing emails and internal briefs.
- CRM & Workflow Systems. Familiarity with Salesforce, HubSpot, or equivalent CRM, plus collaboration tools like Slack, Notion, and Confluence.
- Process Documentation. Comfort authoring SOPs, RACI matrices, runbooks, and SLA frameworks from scratch.
What Success Looks Like
In your first 6 to 12 months, you will have established yourself as the trusted owner of our most strategic partnerships - with documented SOPs in place, partner scoreboards live and reviewed cadenced with the Founder, all SLAs consistently met, and partners actively expanding their commitments because of the experience you have engineered.
If you are excited by the idea of operating at the intersection of strategy and execution - and being directly accountable to the Founder for outcomes that shape our B2B future - we'd love to meet you.
We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.
Ready to apply?
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Who we are
Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.
In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.
Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.
HQ: Washington, DC
>$1B Valuation; >$500M of Capital raised since inception
Job Description – Team Lead
Position Summary:
The Custom Data Integration (CDI) team is the operational backbone that enables Arcadia to ingest and standardize utility data beyond the limits of its core product and automation layer. The team handles non-standard customer needs including integrations with sustainability platforms (e.g., Envizi, ESPM, NZC), custom data deliveries and reports, and processing of indirect, non-standard, landlord, and edge-case bill formats through specialized internal workflows.
As the CDI Lead, you own the Chennai CDI pod end-to-end — throughput, quality, team capability, and operational alignment with India- and US-based Product, Engineering, Customer Success, Project Manager and Data Engineering teams. You are accountable for converting highly unstructured and non-standard requirements into standardized, audit-ready outputs that support customer sustainability reporting, billing audit workflows, and compliance needs.
This is a working-leadership role, not pure people management. You will personally own the most complex projects end-to-end, while DAs and SDAs run simpler projects under your coaching and review. You will design SOPs, onboarding workflows, QA frameworks, and delivery standards across both one-time and recurring engagements — and continuously identify automation opportunities to reduce manual dependency.
Key Responsibilities
Operational Ownership
Own CDI throughput, quality, and TAT adherence across standard and custom workflows, if applicable.
Manage intake queues, balanced workload allocation, and capacity planning across DAs and SDAs based on complexity and priority.
Ensure timely delivery of CDI projects, from new customer onboarding to recurring custom workflows
Run structured operational cadences; proactively manage risks and escalations.
Data Quality & Process Governance
Define and enforce QA standards across all utility data processing workflows.
Build SOPs, exception-handling frameworks, and decision trees for complex and ambiguous scenarios.
Ensure all manual interventions are traceable, auditable, and consistent across team members.
Drive root-cause analysis and partner with R&D and/or RevOps on systemic fixes.
Team Leadership & Development
Lead hiring, onboarding, coaching, performance management, and capability building for DAs and SDAs.
Build team capability to independently handle complex and non-standard customer requirements.
Establish structured skill progression paths (DA → SDA → Lead) to support long-term team stability and retention.
Conduct structured 1:1s and performance reviews aligned to organizational cycles.
Cross-Functional Collaboration
Act as the single point of ownership for CDI delivery across India and US stakeholders.
Partner with India/US counterparts and different stakeholders on customer escalations, onboarding handoffs, and edge-case triage.
Translate operational complexity into structured feedback for Product and Engineering to reduce manual dependency over time.
Maintain written-first communication across Slack, Jira, and Confluence.
Automation & Scale
Identify repetitive manual workflows suitable for automation or standardization.
Build lightweight automations within the team (Python, SQL, scripting) for small-volume work that doesn't warrant an Engineering build.
Collaborate with Engineering/Product to prioritize larger automation initiatives based on operational impact and customer value.
Reporting & Metrics
Own operational dashboards covering throughput, TAT, error rates, rework %, and exception trends.
Provide weekly and monthly performance updates to leadership.
Forecast capacity needs against customer demand and complexity mix.
Required Experience & Skills
Experience
5+ years in data operations, solutioning, data integration, or data quality roles, including 2+ years leading a team of 5 or more.
Experience in SaaS, data platforms, or operations-heavy environments with direct customer impact.
Demonstrated exposure to offshore–onshore collaboration with US stakeholders.
Technical & Domain Skills
Strong SQL for analysis, validation, and debugging.
Working Python — able to write scripts that automate repetitive work, parse files, and transform data. Engineering-grade depth not required.
Advanced Excel/Google Sheets for operational analysis.
Experience with Jira, Confluence, and structured operational workflows.
Understanding of document-heavy workflows (PDF/OCR extraction, parsing, structured transformation).
Exposure to utility, energy, billing, or similar unstructured data domains is highly desirable.
Operational & Leadership Strengths
Proven ownership of SLAs across complex, variable workflows.
Strong systems thinking — able to convert operational chaos into structured, repeatable processes.
Excellent written communication for cross-time-zone execution.
Calm, structured decision-making under escalation.
Nice to Have
Experience in sustainability, ESG, or clean energy domains.
Hands-on integration experience with platforms such as Envizi, ESPM, NZC, etc.
Familiarity with utility billing constructs (statement data, tariffs, demand charges, interval data).
Experience scaling operations teams from early-stage to mid-size structures.
Benefits:
Competitive compensation based on market standards.
We are working on a hybrid model with remote first policy
Apart from Fixed Base Salary potential candidates are eligible for following benefits
Flexible Leave Policy
Office is in the heart of the city in case you need to step in for any purpose.
Medical Insurance (1+5 Family Members)
We provide comprehensive coverage including accident policy and life Insurance.
Annual performance cycle
Quarterly team engagement activities and rewards & recognitions
L&D programs to foster professional growth
A supportive culture that values diversity, empathy, teamwork, trust, and efficiency
Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Thank you
Ready to apply?
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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Be a part of building our Global People Shared Services team (PeopleHub). We’re looking for someone interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub ( shared services) Manager, in India, you’ll provide foundational support for employee requests, HR systems, and critical people processes. This is a great opportunity for someone with a willingness to learn, build operational muscle, and contribute to creating an exceptional experience for Toast employees across the globe.
You’ll work alongside a collaborative team and gain hands-on experience with key people systems and processes. You’ll also have the opportunity to assist with process improvements and contribute to documentation efforts that help us scale smarter.
Work Mode: Hybrid (2 days in office per week)
Work Hours: 9am - 6pm IST (need to support 2pm-11pm if required based on the business needs and should be open to work on Public holidays as well)
A day in the life (Responsibilities)
- Support accurate data entry in our HR systems (like Workday and Greenhouse)
- Workday experience is mandate
- Help maintain clean and consistent employee records through regular checks and updates
- Assist with employee lifecycle activities like onboarding, offboarding, and internal changes
- Monitor and manage employee inquiries via our ticketing system, ensuring timely resolution or escalation when needed
- Partner with teams like Benefits to help answer employee questions and support program execution
- Keep internal documentation up to date to ensure clarity and continuity
- Assist with ad hoc projects that improve how we operate or deliver new programs
- Work in a data-sensitive environment, always ensuring data privacy and maintaining confidentiality to support full compliance with company policies.
What you'll need to thrive (Requirements)
- Bachelor’s degree in a relevant field,
- 4+ years of relevant experience in Shared service HR operations
- A desire to learn and grow in HR or People Operations
- Strong attention to detail, commitment to accuracy
- Proficiency in fundamental computer operations and using Google Workspace
- Ability to clearly and consistently communicate with employees
- Great time management and organizational skills
- A positive attitude and a team-first mindset
- Comfortable following processes and asking questions when you’re unsure
- Understanding of employment laws, regulations, and best practices related to recruitment and candidate management
Nice to Have
- Experience in HR Shared Service, customer service or administrative support
- Awareness of tools like Workday, Greenhouse, ServiceNow, or ticketing systems
- Interest in learning more about benefits, onboarding, or HR systems
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Apply to Toast
Senior Software Development Manager
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team.
Key Responsibilities:
The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.
This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.
We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.
Leadership & Team Management
- Passion for mentoring and developing engineering talent:
- Lead and mentor a team of developers, architects, and analysts.
- Set very high standards for the team and in hiring talent.
- Manage end-to-end project delivery.
- Establish development standards, governance, and best practices.
- Demonstrated ability to lead and drive cross-functional teams.
- Collaborate with stakeholders, product owners, and cross-functional teams.
- Drive organizational goals and engineering strategic initiatives.
Delivery & Project Management
- Drive Agile development processes and sprint planning.
- Ensure high-quality code through reviews and adherence to development standards.
- Manage timelines, risks, dependencies, and delivery milestones.
- Ensure projects meet performance, scalability, and security requirements.
- Coordinate with QA teams for testing strategies and release management.
Required Qualifications
Education:
- A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
- Knowledge of Appian is desirable.
Experience:
- 15+ years of experience in software engineering.
- Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
- AI/ML adoption.
- Proven experience leading development teams.
- Strong knowledge of enterprise application architecture.
- Leading engineering teams and managers.
Technical Skills:
- Deep Understanding software engineering, Algorithms and Data Structures
- Experience in AI Adoptability and usage and ML is highly desirable
- Proficiency in any programming Language (Java, C++, Python, other programming languages)
- Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
- Familiarity with GPU computing and hybrid CPU/GPU architectures.
- Strong grasp of software development best practices, CI/CD, and DevOps principles.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Apply to Appian CorporationAbout Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
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Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an experienced Senior Forward Deployed Engineer to join our AI Solutions team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
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Architect and implement agent-based AI solutions using the Workato Agentic AI platform.
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Designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform.
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Design and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs).
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Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.
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Act as a technical solutions expert with a strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.
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Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
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Continuously monitor and improve AI system performance, ensuring efficiency and reliability.
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Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.
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Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
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Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.
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Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.
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Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.
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Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.
Requirements
Please note: In this role, you will be supporting the US business hours from 6:30 PM to 3:30 AM IST!
Qualifications / Experience / Technical Skills
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BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
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A total of 8+ years of relevant experience in design, development, and implementation, with at least 3 years of experience with the Workato platform, is a must.
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Proven experience in AI engineering, with a focus on agent-based systems.
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Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
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Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.
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5+ years of experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.
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Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.
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2-3 years of coding experience (Java/Python/Ruby).
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Technical background or a solid understanding of technology and industry trends, especially in the app integration space.
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Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.
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Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.
Soft Skills / Personal Characteristics
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Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.
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Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset.
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Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
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Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
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Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly.
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Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process.
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.
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Senior Manager - Cross channel
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do:
- Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders.
- Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights.
- Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth.
- Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution.
- Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation.
- Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities.
- Coordination with internal team to overall smooth running for operations.
Skills and Experience
If this opportunity looks right for you, we are looking for candidates who have:
- 6+ year's professional experience in digital media execution
- You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
- You are proficient in Microsoft Excel and Google Sheet
- Minimum team size handled 8-20 people.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Assistant Manager - Charge Posting
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Position Summary:
As an Assistant Manager – Charge Posting you are responsible for supervising charge entry operations, ensuring accurate capture of clinical services into the billing system, and maintaining compliance with payer and coding guidelines. The role involves team leadership, quality monitoring, productivity management, and coordination with coding, billing, and denial management teams to optimize revenue cycle performance.
- Responsible for managing day-to-day charge posting/charge entry operations for physician and facility services.
- Ensure charges are entered accurately and within defined turnaround time (TAT).
- Monitor daily productivity and quality metrics for the team.
- Manage a team of charge entry specialists / associates.
- Conduct daily huddles and weekly performance reviews.
- Support employee development and performance improvement.
- Perform periodic quality audits of charge posting.
- Ensure compliance with:
- Coding guidelines
- Payer policies
- Client-specific billing rules
- Identify workflow inefficiencies and process gaps.
- Implement automation or workflow improvements to improve productivity.
- Work closely with coding and AR teams to reduce revenue leakage.
- Address charge-related issues impacting claim submission.
- Prepare operational reports such as:
- Charge lag report
- Productivity report
- Quality scorecards
- Volume reports
- Monitor KPIs and present performance insights to leadership.
Key Performance Indicators (KPIs)
- Charge Entry TAT
- Productivity per FTE
- Quality accuracy rate
- Charge lag
- Claim submission rate
- Revenue leakage prevention
Qualifications:
Education: Bachelor’s degree
Experience
- 7–10 years in Healthcare RCM
- Minimum 3+ years in team lead / supervisory role
- Strong experience in charge posting / charge entry
Required Skills
- Team management and leadership abilities
- Knowledge of payer rules (Medicare, Medicaid, Commercial)
- Experience with practice management library maintenance
- Knowledge of CPT, HCPCS, and ICD-10 coding basics
- Understanding of physician and hospital billing workflows
- Strong analytical and reporting skills
Tools & Systems Experience - Experience with NextGen Healthcare is preferable
Preferred Competencies
- Process improvement mindset
- Client communication skills
- Revenue cycle performance management
- Data-driven decision making
Ready to apply?
Apply to Acurus Solutions Private Limited
Quality Manager/Director
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The Opportunity
As the US Healthcare ISO / Six Sigma / Quality Manager or Director, you will serve as the strategic architect of our Quality Management System (QMS), reporting directly to senior leadership. This is a high-impact role where you will safeguard our reputation by ensuring rigorous ISO compliance and HIPAA standards while driving transformative Six Sigma initiatives across our RCM operations. It is an exciting opportunity to lead a culture of excellence, directly influencing client confidence and operational efficiency in a fast-paced, high-growth healthcare environment.
What you’ll do
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Own the Quality Framework: Design, implement, and govern the end-to-end Quality Management Framework tailored for US Healthcare and RCM operations.
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Maintain ISO Excellence: Lead the certification and maintenance process for ISO 9001 to ensure global industry standards are met.
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Drive Continuous Improvement: Execute Six Sigma and Lean projects to systematically reduce claim denials, rework, and turnaround times (TAT).
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Lead Audits: Act as the primary lead for internal, external, and client-facing audits, ensuring high levels of audit readiness at all times.
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Manage Governance: Oversee the CAPA (Corrective and Preventive Actions) process, Root Cause Analysis (RCA), and maintain comprehensive risk registers.
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Monitor Performance: Establish and report on key quality KPIs, including Accuracy, Compliance, Productivity, and Defect Rates.
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Cross-Functional Partnership: Collaborate with Operations, IT, HR, and Security teams to align quality goals with broader business objectives.
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Ensure Compliance: Guarantee total alignment with HIPAA, PHI security protocols, and international data privacy standards.
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Training & Mentorship: Conduct specialized quality training, review SOPs, and foster compliance awareness programs across the organization.
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Strategic Vision: Define the long-term enterprise quality strategy and deliver high-level performance insights to the executive board.
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Who you are
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ISO Lead Auditor certification is mandatory.
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Six Sigma Black Belt is mandatory.
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8–15+ years of experience in US Healthcare, RCM, BPM, or IT services.
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Expertise in US Healthcare regulations and a proven track record of managing complex client audits.
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Demonstrated leadership in driving large-scale quality transformation and process improvement initiatives.
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Superior documentation skills with the ability to translate complex data into actionable executive reports.
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Excellent communication skills with the ability to manage and influence diverse stakeholders.
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Experience supporting US healthcare payers/providers (preferred).
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Exposure to SOC, HIPAA, or healthcare compliance audits (preferred).
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Benefits
- Stock-options package
- Health benefits include medical, dental and vision
- 401K
- Long-term disability
- Unlimited PTO
- Life insurance
- Paid Leave Program
👉[include as needed for clinic positions]
Location & Specialties hiring:
👉 [include as needed] Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.
Ready to apply?
Apply to Acurus Solutions Private Limited
RCM Process Expert (Process Improvement & Quality) – Manager
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The Opportunity
- As the RCM Process Expert (Manager), you will be the primary catalyst for operational excellence across our end-to-end US Healthcare Revenue Cycle operations. Reporting to the Head of RCM, you will hold a high-visibility role responsible for identifying revenue leakages and transforming workflows to maximize provider reimbursements. This is an exciting opportunity for a domain expert to bridge the gap between "business as usual" and "best-in-class," utilizing Lean Six Sigma methodologies to influence large-scale operations and drive measurable financial impact.
What you’ll do
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Optimize Workflows: Review and streamline end-to-end RCM processes, including Patient Access, Coding, Billing, AR, and Denials.
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Identify Revenue Gaps: Proactively detect revenue leakages, quality bottlenecks, and operational inefficiencies across the billing lifecycle.
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Lead Improvement Projects: Execute high-impact Lean / Six Sigma projects to improve First Pass Clean Claim rates and reduce overall cost-to-collect.
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Conduct Deep-Dive RCA: Perform rigorous Root Cause Analysis on claim denials and rejections to implement permanent corrective actions.
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Standardize Operations: Create and govern standardized SOPs, quality checklists, and internal controls to ensure consistency across RCM teams.
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Manage Quality Metrics: Define and track critical KPIs such as Net Collection Ratio, Days in AR, and Defect Rates.
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Support Audits: Partner with internal and client teams to ensure audit readiness and compliance with US healthcare billing standards.
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Cross-Functional Synergy: Collaborate with Training and Automation teams to identify manual tasks that can be optimized through RPA or AI tools.
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Drive Quality Culture: Benchmarking internal performance against industry standards to foster a culture of continuous improvement.
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Stakeholder Influence: Present process improvement findings and ROI reports to senior leadership and client stakeholders.
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Who you are
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7–12 years of hands-on US Healthcare RCM experience is required.
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Deep domain expertise in Provider RCM workflows is required.
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Proven track record in process improvement and quality management is required.
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Strong analytical and documentation skills with proficiency in data presentation is required.
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Lean / Six Sigma Black Belt is required.
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Experience managing large or multi-client RCM operations (preferred).
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Exposure to automation, RPA, or advanced workflow analytics tools (preferred).
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Benefits
- Stock-options package
- Health benefits include medical, dental and vision
- 401K
- Long-term disability
- Unlimited PTO
- Life insurance
- Paid Leave Program
👉[include as needed for clinic positions]
Location & Specialties hiring:
👉 [include as needed] Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.
Ready to apply?
Apply to Acurus Solutions Private Limited
Senior – Talent Acquisition
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Job Title: Senior – Talent Acquisition / Senior Recruiter
Department: HR and Admin
Reports To: Assistant General Manager - HR and Admin, India
Dotted line reports: Head of Talent Acquisition, US
Shift Timing: 2:00 PM to 11:00 PM IST
Work Location: Royapettah, Chennai
Role Overview:
The Senior Recruiter will be responsible for managing end-to-end recruitment activities, equally supporting Acurus Solutions (India) and Akido (US) based hiring initiatives. This role will act as a strategic partner in building a strong talent pipeline, delivering an exceptional candidate experience, and achieving the organization’s hiring objectives across both geographies.
Key Responsibilities:
- AcurusSolutions (India Recruitment) (Shift Time: 2.00 pm to 6.00 pm)
- Talent Sourcing & Screening
- Source candidates through job portals, social media, referrals, and recruitment agencies.
- Screen and shortlist candidates based on job requirements for various functions.
- Stakeholder Coordination
- Collaborate with hiring managers to understand role requirements, candidate persona, and timelines.
- Schedule and coordinate interviews with internal teams and ensure timely feedback.
- Candidate Management
- Maintain communication with candidates throughout the recruitment lifecycle.
- Manage offers, negotiations, and pre-boarding processes.
- Recruitment Reporting
- Maintain and update Greenhouse (ATS) and recruitment trackers.
- Highlight bottlenecks or delays in hiring to the recruitment manager.
- Employer Branding
- Support employer branding activities, including job fairs, online campaigns, and employee referral programs.
- AKIDOUS Recruitment (Shift Time: 7.00 pm to 11.00 pm)
- US Recruitment
- Source candidates for US-based roles, Making more calls to find the Right talent using indeed, LinkedIn, and other platform.
- Conduct initial screening interviews to assess candidates' technical skills, communication, and cultural fit.
- Coordinating With US Team
- Communicate with US-team on the Requirement and interview coordination
- Time-Zone Alignment
- Work in alignment with EST/PST time zones for real-time coordination with US stakeholders.
- Compliance & Documentation
- Ensure candidates meet compliance standards (e.g., E-Verify, work authorization).
- Maintain documentation as per US staffing norms.
- Offer & Onboarding Support
- Negotiate pay rates, manage onboarding documentation, and track joining confirmations.
Mandatory Requirements:
- Strong communication skills – both verbal and written.
- Minimum of 7 years of experience in end-to-end recruitment.
- Prior experience in US hiring is highly desirable.
- Flexibility to work in shifts aligned with US and India operations (2:00 PM – 11:00 PM IST).
Ready to apply?
Apply to Acurus Solutions Private Limited
HRIS Analyst - Technical Consultant Workday
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About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The OPPORTUNITY
As the Business Systems Analyst – Workday & HRIS, you’ll collaborate with HR and cross-functional partners to enhance and streamline Workday and related HR systems. You’ll manage configurations, lead enhancements, and identify process improvements that strengthen efficiency and the overall employee experience. Working closely with other BSAs and technical teams, you’ll help prioritize initiatives, refine requirements, and ensure successful delivery of enhancements through agile development and testing cycles.
Key responsibilities include:
- Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting across multiple modules (Core HCM, Absence, Advanced Compensation etc.).
- Lead or contribute to enhancement projects and support larger cross-functional initiatives related to HR technology.
- Manage day-to-day Workday operations including data audits, security administration, and HRIS support tickets management.
- Partner with technical resources to support integrations and inbound data loads with other enterprise systems (e.g., Finance, IT, Recruiting, Learning).
- Create, update, and maintain Workday documentation with process guides and end-user training materials.
- Collaborate with HR, IT, and other business stakeholders to identify improvement opportunities and define scalable solutions.
- Address incoming questions, requests, and issues while maintaining strong communication.
- Support system testing and deployment cycles, ensuring accuracy, data integrity, and smooth rollouts.
OUR TECH STACK: Workday HCM (Core, Absence, Security), Custom Reports, HRIS Integrations (SFTP, APIs), and other connected platforms
About you
- Bachelor’s degree in Information Systems, HR, or a related field (or equivalent experience).
- 5+ years of hands-on Workday administration experience including configuration, reporting, calculated fields, and business processes.
- Experience with Workday Absence Management and Security configuration preferred.
- Strong knowledge of HR processes such as employee lifecycle, time off, and organization management.
- Advanced proficiency with Excel/Google Sheets for analysis, data validation, and reconciliation.
- Experience supporting or integrating other HRIS or People Systems (e.g., Greenhouse, Okta, others) is a plus.
- Detail-oriented with excellent problem-solving and analytical skills.
- Strong communication and collaboration skills with a proactive, customer-focused mindset.
- Ability to manage multiple priorities, deliver quality outcomes, and maintain high accuracy under pressure.
THE TEAM
Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance.
Within Corporate Operations, the Business Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team partners closely with HR, IT, and cross-functional system owners to deliver reliable, scalable, and user-friendly solutions across the employee lifecycle.
You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
Senior Technical NetSuite System Analyst
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COMPANY OVERVIEW
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
THE TEAM & ROLE
Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance.
Within Corporate Operations, the Finance Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team works closely with system analysts, administrators, project managers, data architects, and developers to deliver robust, scalable business solutions.
The Sr. Business Systems Analyst – Technical is a key technical expert responsible for supporting system integrations and development across G&A business systems. This role functions as both a Business Systems Developer specializing in Finance platforms such as NetSuite and a cross-functional integration specialist, ensuring seamless data flow, automation, and scalability.
You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.
YOUR MISSION
As a member of the IT organization supporting G&A functions, the Sr. Business Systems Analyst - Technical collaborates with Finance, HR, and Legal teams to integrate and enhance business systems, driving efficiency, automation, and reliability in alignment with strategic goals
YOUR OPPORTUNITY
As the Sr. Business Systems Analyst - Technical, you will play a vital role in the development and integration of Finance, HR, and Legal systems. Combining your expertise as a core ERP developer and integration specialist, you’ll ensure seamless data flow, scalable automation, and system reliability. You’ll work closely with functional BSAs and development teams to prioritize initiatives, refine user stories, and deliver enhancements through agile sprints, while supporting testing and deployment activities.
Key responsibilities include:
- Lead integration support across core Finance, HR, and Legal business systems, ensuring data consistency and process efficiency.
- Act as a NetSuite Developer, building and maintaining scripts, workflows, and integrations using SuiteScript, RESTlets, SFTP, and API-based connections.
- Develop and maintain custom solutions across platforms such as NetSuite, Coupa, and other enterprise applications to meet evolving business requirements.
- Collaborate with functional BSAs and business stakeholders to design, test, and deploy enhancements that align with operational goals and best practices.
- Support cross-platform data flows, troubleshoot integration issues, and implement scalable solutions to maintain system reliability.
- Ensure documentation, configuration standards, and SOPs are up to date and compliant with internal controls.
- Partner with IT, Security, and cross-functional teams to ensure secure, efficient, and sustainable integrations across systems.
OUR TECH STACK: SFTP, REST API, OAuth 2.0, SQL, JavaScript, NetSuite SuiteScript, Coupa, and Navan
WHAT YOU’LL ACCOMPLISH
- Deliver Seamless System Integrations: Ensure Finance, HR, and Legal applications communicate effectively by implementing secure, stable, and automated data connections across NetSuite, Coupa, and other platforms.
- Enhance Core Financial Workflows: Improve efficiency in processes such as Treasury Accounting, Procurement, and Month-End Close through scalable integration and system enhancements.
- Advance Automation & Data Reliability: Develop solutions that strengthen data accuracy, eliminate manual work, and increase system reliability across end-to-end business workflows.
- Drive Continuous Improvement: Partner with functional BSAs and cross-functional teams to identify optimization opportunities, refine user stories, and deliver impactful enhancements through agile sprints.
- Promote Secure & Compliant Operations: Collaborate with IT and Security teams to uphold data protection, access controls, and audit compliance across integrations and financial systems.
- Establish Sustainable System Practices: Maintain clear documentation, SOPs, and configuration standards to ensure long-term scalability and consistent operational excellence.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent experience).
- 5+ years of experience in NetSuite development and administration, including SuiteScript (1.0/2.x), SuiteFlow, and SuiteTalk.
- 8+ years of experience and Proficiency in system integrations, including SFTP, API, REST, and web services.
- Strong problem-solving, communication, and collaboration skills; able to work across technical and functional teams.
- Strong understanding of Finance processes including General Ledger, P2P, Q2C, and Reporting with the ability to translate functional needs into technical solutions.
- Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
- Experience with Coupa, Workday, Navan, or other connected systems is a plus
- Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
- Competitive compensation, corporate bonus program and performance rewards, and retirement programs
- Medical insurance
- Generous, flexible time off
- Paid holidays, “wellness” days and company wide end of year break
- Paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
*Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.
Ready to apply?
Apply to Zuora
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
· Enable cost-effective transformation and operational efficiency
· Accelerate adoption of AI, data, and digital platforms
· Ensure consistent delivery of value and benefits across all agencies and markets
· Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we're hiring:
In this role you will be a member of the Workday Services team supporting and enhancing our existing Workday deployment, this role will grow as we further deploy and expand our Workday PSA and integrated applications for both coverage geographically and capability.
Reporting to the Workday PSA Product Manager this role is responsible for providing a world class level of technical and process knowledge to support issues as they arise and lead the solution development and deployment of enhancements enabling our users to drive more value from our Workday solution.
Working hand in hand with the wider Workday Services team and our AMS partner you will build relationships with our process owners, SSC and stakeholders as a source of expertise and support in Workday PSA and integrated applications (Zimit, Dayshape, Monday.com).
The Workday Services team provides the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.
What you'll be doing:
- Lead PSA workstreams, owning solution design, configuration quality, and delivery against business requirements within Workday
- Review configuration and deliverables to ensure alignment with global design standards and architectural principles
- Drive end-to-end delivery of enhancements, from concept through deployment, resolving complex functional and design challenges
- Collaborate with cross-functional teams (Finance, HCM, integrations, reporting) to ensure cohesive, end-to-end solutions
- Maintain expertise on new functionality/features/capabilities in Workday and wider industry/PSA/technology trends
- Expert in the art of the possible with Workday and providing creative solutions, challenge assumptions and guide users toward best practices
- Safeguard global design standards and principles against competing requests for change
- Make recommendations for continuous improvement including using technologies such as AI and RPA
What you'll need:
- Global ERP support experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations
- Outstanding understanding of professional services processes (Project Accounting, CPQ, P2P, O2C, Billing Schedule, Revenue Schedule, Resource Management) and systems in a global organisation, Workday PSA experience a bonus
- Strong ability to inspire, engage, and coach a diverse team and create an inclusive culture across geographical boundaries
- Develop trusted relationships with key stakeholders in ET and cross the wider WPP business, investing time to understand their needs, and helping to breakdown any siloes or resistance to deliver desired business outcomes
- Strong technical knowledge of integrations with Workday
- Creative solutioning and strong problem-solving skills
- Excellent interpersonal and communication skills both with technical and non-technical audiences
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We promote a culture of people that do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
· Enable cost-effective transformation and operational efficiency
· Accelerate adoption of AI, data, and digital platforms
· Ensure consistent delivery of value and benefits across all agencies and markets
· Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we're hiring:
We are looking for a Workday Financials Consultant to join our Workday Services team supporting and enhancing our existing Workday deployment. This role and team will grow as we further deploy and expand our Workday Financials coverage across WPP.
Reporting to the Workday Financials Product Manager this role is responsible for providing senior levels of technical and process expertise across Workday Financials. Working hand in hand with the wider Workday Services team, you will build relationships with our process owners, Shared Service Centre, and stakeholders as a source of expertise and support for Workday Financials and integrated applications.
What you'll be doing:
• Solution and oversee deployment of Enhancements to our existing Financials deployments
• Diagnose and resolve assigned tickets for Workday Financials and integrated applications
• Investigate any functionality being released/introduced and collaborating with other functional Workday resources
• Maintain expertise on new functionality/features/capabilities in Workday and wider industry/financials/technology trends
• Accountable for maintaining up-to-date process documentation
• Expert in the art of the possible with Workday and providing creative solutions
• Safeguard global design standards and principles against competing requests for change
• Train other members of the team on Workday Financials and associated processes
What you'll need:
- Workday Financials experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations
- Ability to accurately collect information to understand and assess the clients’ needs
- Excellent finance/accounting knowledge in a global business and ability to communicate with finance colleagues
- Understanding of Shared Services operating models
- Strong ability to inspire and engage with a diverse team and create an inclusive culture across geographical boundaries
- Develop trusted relationships with key stakeholders in WPP ET and across the wider WPP business
- Strong technical knowledge of integrations is a plus
- Creative solutioning and strong problem-solving skills
- Excellent interpersonal and communication skills both with technical and non-technical audiences
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
- Enable cost-effective transformation and operational efficiency
- Accelerate adoption of AI, data, and digital platforms
- Ensure consistent delivery of value and benefits across all agencies and markets
- Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we're hiring:
We are looking for a Workday HCM Consultant with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.
Reporting to the Workday Services HCM Product Manager, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.
This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.
What you'll be doing:
- Manage complex change requests, establish the underlying problem, propose options and fully document the solution
- Diagnose and resolve core HCM, absence, compensation and Time Tracking issues raised by the business
- Support global merger activities and deployments
- Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times
- Provide guidance to our team of analysts when troubleshooting complex issues
- Professionally manage escalations should they occur and communicating with senior stakeholders
- Provide functional expertise and guidance to our People Teams
- Accountable for maintaining up-to-date process documentation
- Safeguard global standards and principles against competing requests and priorities
- Participate in testing activities as required
- Proactively identify opportunities to extend and improve our Workday usage
- Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends
What you'll need:
- Five years’ Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organisation
- Ability to identify opportunities to extend Workday usage to meet business requirements
- able to challenge stakeholders to fully understand a requirement
- Take ownership of queries and successfully resolve
- Experience of using ServiceNow or similar service management software
- Effective team player and experience of working with others to achieve a common goal
- Excellent organisational skills, attention to detail and confident communicator across all mediums
- Ability to deliver to deadlines and prioritise effectively
- Experience of improving ways of working and processes
- Knowledge and experience of cross functional working on both HR and finance processes an advantage
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
Manager - Application Support
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About Us (Ensono)
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
Role Summary
The Application Management Support (AMS) Manager is responsible for ensuring the reliability, stability, and performance of enterprise applications through effective ITIL‑based service management and modern SRE (Site Reliability Engineering) practices. This role leads the application support function by managing incidents, problems, changes, and service requests while also driving automation, observability, and continuous improvement. The AMS Manager collaborates closely with cross‑functional teams, including Development, Infrastructure, and SRE, to enhance application performance, reduce operational toil, and improve service availability. By leveraging ITIL frameworks for governance and SRE principles for engineering excellence, the AMS Manager ensures predictable service delivery, proactive issue resolution, and high levels of user satisfaction.
Key Responsibilities
Team Management:
- Lead, mentor, and develop a team of application support specialists.
- Assign tasks and responsibilities, ensuring efficient workload distribution.
- Conduct regular performance evaluations and provide feedback to team members.
- Encourage adoption of modern operational practices, including SRE-aligned approaches such as automation, proactive monitoring, and continuous improvement.
Support Operations:
- Oversee the day-to-day operations of the application support team.
- Ensure timely and effective resolution of incidents and service requests.
- Develop and implement support processes and best practices to improve service delivery.
- Apply foundational SRE concepts such as reducing manual effort (toil) and improving service reliability through better monitoring and operational discipline.
- Ensure adherence to ITIL practices to maintain consistent and structured service operations.
Incident and Problem Management:
- Monitor and manage the incident lifecycle, ensuring adherence to SLAs.
- Analyze incident trends and identify root causes of recurring issues.
- Collaborate with development and infrastructure teams to implement permanent solutions.
- Conduct structured Root Cause Analysis and ensure follow‑through on preventive and corrective actions.
- Utilize basic SRE metrics (like error patterns or service health indicators) where relevant to improve reliability.
Stakeholder Collaboration:
- Work closely with business units to understand their application needs and priorities.
- Liaise with vendors and third‑party service providers to ensure optimal application performance.
- Communicate effectively with stakeholders regarding application issues and updates.
- Collaborate with engineering, DevOps, or SRE teams during releases, upgrades, and planned enhancements to ensure smooth and reliable deployments.
Continuous Improvement:
- Identify opportunities for process improvements and automation within the support function.
- Lead initiatives to enhance application performance, reliability, and user experience.
- Stay updated on industry trends and emerging technologies to drive innovation.
- Apply relevant SRE concepts — such as proactive monitoring, stability improvements, and automation — to strengthen overall service quality.
Reporting and Documentation:
- Generate and present regular reports on support activities, performance metrics, and improvement initiatives.
- Ensure the maintenance of comprehensive support documentation and knowledge base articles.
- Track operational performance, including SLAs and relevant reliability indicators, to support continuous service improvements.
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- A Master’s degree or relevant certifications (ITIL, Cloud, SRE Foundation) is a plus.
Experience:
- 10+ years of overall experience in IT, with strong exposure to application support, IT operations, or production systems.
- Proven experience in an Application Support, Application Management, or IT service management role.
- Minimum 3–4 years of experience leading and managing a technical/application support team, including performance management and team development.
- 5+ years of hands-on experience in application support or a related domain, with strong troubleshooting and analytical skills.
- Experience working with ITIL processes such as Incident, Problem, Change, and Service Request Management.
- Understanding or practical exposure to SRE concepts like proactive monitoring, automation, reducing operational toil, and improving reliability.
- Experience collaborating with cross-functional teams (Development, Infrastructure, DevOps/SRE, vendors) to ensure application stability and performance.
- Exposure to environments require high availability, performance tuning, and continuous operational improvement.
Skills:
- Strong leadership and team management skills, with the ability to guide and develop high-performing support teams.
- Excellent problem‑solving, analytical, and decision-making abilities.
- Effective communication and interpersonal skills for managing stakeholders, users, and cross‑functional teams.
- Ability to manage multiple priorities, handle pressure, and operate effectively in business‑critical situations.
- Strong customer‑centric mindset and commitment to service excellence.
- Understanding of modern operational practices, including basic SRE concepts such as proactive monitoring and automation (advantageous).
Technical Skills:
- In-depth knowledge of enterprise software applications, application architectures, and IT infrastructure components.
- Strong understanding of ITIL processes and best practices across Incident, Problem, Change, and Service Request Management.
- Experience with application monitoring tools, log analysis, and performance management platforms.
- Proficiency in using support tools and ticketing systems (e.g., ServiceNow, Jira, Remedy).
- Ability to collaborate with development, infrastructure, and DevOps/SRE teams to improve application reliability and stability.
- Prior experience as an Application Support Manager or in a similar leadership role.
- Familiarity with automation opportunities within support operations is a plus.
Working Conditions:
- May require on-call support or work outside regular business hours for high‑priority incidents, releases, or maintenance activities.
- Ability to work in a dynamic, fast‑paced, and high‑availability environment.
- Hybrid working model, depending on organizational requirements.
"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."
Ready to apply?
Apply to Ensono
Selects, develops and evaluates staff to ensure efficient operation of the function. Responsible for directing and executing day-to-day operations. Oversees delivery of services or functions of the group in accordance with organizational objectives. Recommends and implements operational improvements. Participates in annual budget process, periodic forecasting, and periodic analysis of operations performance.
"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."
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Apply to Ensono
Senior Software Engineer
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ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
As a Senior Software Engineer specialising in SAP S/4HANA ABAP/FIORI/AI, you will be a key member of the SAP technical team responsible for designing, developing, and implementing SAP solutions to support business operations. Your primary focus will be on SAP AI developments, UI/UX development using SAP Fiori/UI5, as well as backend ABAP development for custom solutions and enhancements. You will work closely with functional teams to translate business requirements into technical specifications and ensure seamless integration across SAP modules. Additionally, you will be responsible for maintaining best practices, optimizing performance, and driving innovation through new SAP technologies. You should also have knowledge of emerging AI technologies such as SAP Joule, Robotic Process Automation (RPA) with AI, AI-powered chatbots and virtual assistants etc. Additionally, you should be familiar with other programming languages like Python or Java and be prepared to conduct Proof of Concepts (POCs) to explore innovative solutions.
What You'll do:
- Build and deliver solutions for integration of AI capabilities for ABAP to accelerate Custom Code Management.
- Design, develop, and implement SAP Fiori/UI5 applications and ABAP backend solutions to meet business requirements.
- Build AI solutions using SAP Joule, MicroApps, agentic AI development
- Collaborate with functional and technical teams to define, develop, and enhance SAP UX and backend solutions.
- Develop and optimize CDS Views, OData Services, and AMDP-based data models for performance efficiency.
- Customize and configure SAP Fiori Launchpad, design intuitive UI/UX interfaces, and ensure responsive applications.
- Develop and maintain SAP workflows, enhancements, and reports using ABAP and RAP.
- Conduct code reviews, performance tuning, and implement best practices in SAP development.
- Provide technical guidance, mentor junior developers, and participate in design workshops.
- Stay updated with SAP’s latest technologies, including SAP BTP, AI/ML integration, and automation tools.
- Troubleshoot and resolve production issues, ensuring smooth system performance and user experience.
- Conduct Proof of Concepts (POCs) to evaluate new technologies and solutions for business applications.
- Build automation scripts using different automation tools like Playwright.
What you bring:
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field.
- Minimum 10+ years of professional experience in SAP ABAP development, including at least 5+ years in SAP S/4HANA.
- Minimum 4+ years of experience in SAP Fiori/UI5 development for SAP S/4HANA.
- Minimum 2+ years of working experience as software developer in AI focused cloud application development.
- Good Experience in REST/oData API creation and consumption is beneficial
- Strong expertise in OData services, SAP Gateway, and SAP Business Application Studio.
- Experience in integration with SAP modules such as FI, BRIM, RAR
- Expertise in SAP BTP, cloud-based development, and integration capabilities.
- Familiarity with agent frameworks (ReAct) and CI/CD tools (JIRA, Git, Jenkins).
- Proficiency in Python and experience with AI frameworks.
- Proven track record in building, fine-tuning, and deploying Large Language Models, LangChain, LangGraph, and related GenAI technologies.
- Exposure to Solution Manager, Change Management (CHARM)/CALM, and Focused Build is a plus.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work in an Agile environment and collaborate with global teams.
- Certification in SAP S/4HANA, SAP Fiori/UI5 development, or SAP BTP is an added advantage.
Mandatory Skills:
- SAP ABAP Development:
- Strong experience in ABAP development, including Object-Oriented ABAP (OOABAP), BADI, BAPI, ALV, IDOCs, and Enhancements.
- Expertise in developing CDS Views, AMDP, and using RAP for Fiori applications.
- SAP FIORI/UI5 Development:
- Strong hands-on experience with SAP UI5, JavaScript, CSS, HTML5, and jQuery.
- Experience in SAP Business Application Studio and Web IDE.
- Proficiency in Fiori Design patterns, UX principles, and Theme Designer.
- Expertise in Fiori Launchpad configuration and customization.
- SAP Gateway and OData Services:
- Strong knowledge of SAP OData framework and troubleshooting SAP custom/standard OData services.
- Experience in CDS-based OData services and annotations.
- Deep understanding of MVC architecture.
- Integration and Performance Optimization:
- Experience with RESTful APIs, SOAP, and SAP integration technologies.
- Strong expertise in SAP BTP, Joule, CAP, and Mobile Development Kit (MDK).
- Experience in performance tuning of UI5 applications and backend queries.
- Additional Skills:
- Knowledge of Python, Java, and AI technologies(Joule, MicroApps, Agentic AI) for SAP-related innovations.
- Expertise in SAP BTP for cloud-based solutions, integration, and extensibility.
- Experience in conducting Proof of Concepts (POCs) to explore and validate new technological solutions.
#LI-VG1
#LI-Hybrid
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Ready to apply?
Apply to ZoomInfo Technologies LLC
Technology Risk & Controls Manager, TechOps
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WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
The Cyber Risk and Compliance team ensures that WPP Creative Technology Operations adhere to internal policies, standards and control requirements to meet regulatory, client and external audit obligations.
This role is primarily focused on providing second‑line assurance over Technology Operations, including infrastructure, platforms, identity, service management and operational processes, ensuring controls are designed appropriately and operating effectively.
The role is pivotal in embedding robust Data & Technology controls across Tech Ops, supporting audit readiness (including SOX 404), and driving more consistent, standardised and repeatable operational control practices. Working closely with Financial Risk & Control and Technology Operations leadership, the role ensures Tech Ops teams are equipped to demonstrate control performance clearly and consistently.
What you'll be doing:
- Provide second‑line assurance over Technology Operations control environments, including infrastructure, cloud platforms, identity and access management, service management and operational processes
- Act as a key risk and controls partner to Technology Operations leadership, providing independent oversight, challenge and assurance
- Perform control design and operating effectiveness reviews across Tech Ops processes, including change, access, incident, problem, backup and resilience controls
- Lead and support internal, external and client audits primarily impacting Technology Operations, acting as the central point of coordination and assurance
- Monitor, challenge and support remediation of audit deficiencies relating to Tech Ops control failures, ensuring sustainable fixes rather than point solution
- Be a key liaison with the markets to assist in timely completion of audits (internal, external or client), providing support and guidance as required
- Communicate effectively with Control Owners, Operators, Business platform Directors and other senior stakeholders.
- Ensure all stakeholders are informed about progress, risks, and issues.
- Develop Standard Operating Procedures and Risk and Controls Matrix for application control environment
- Play a key role in monitoring audit deficiencies - from challenging the validity of deficiencies in audit close meetings, to supporting markets in developing remediation plans
- Review remediation documentation to ensure plan has been implemented correctly
- Identify appropriate mitigating controls for audit deficiencies, considering both controls on the IT and financial framework which adequately addresses the risk identified
- Perform detailed walkthroughs of automated controls, to review system configuration and ensure risk associated to the control has been addressed
- Provide up to date reporting of audit readiness to the Director
- Line management of Technology Risk & Controls Analysts, including objective setting, performance management and ongoing development
- Provide day‑to‑day direction, coaching and technical oversight to analyst team members across audits, control reviews and remediation activity
- Allocate work across the analyst team to ensure efficient coverage of audit, SOX and client assurance requirements
- Review analyst deliverables to ensure quality, consistency and alignment with WPP control standards and assurance methodologies
- Act as an escalation point for complex control, audit or stakeholder issues raised by analysts
- Support capability development within the analyst team, including coaching on SOX, ITGCs, application controls and audit best practice
- Contribute to building a high‑performing, collaborative team culture focused on accountability, learning and continuous improvement
What you'll need:
- Strong understanding of Technology Operations control environments, including ITGCs, platform operations, IAM, infrastructure, cloud and service management controls
- Experience providing assurance over run‑the‑business technology functions, rather than solely project or change initiatives
- Ability to challenge Technology Operations teams constructively on control design, evidence quality and sustainability
- Hands‑on experience reviewing operational processes such as change management, access management, incident/problem management and availability/resilience
- Understands the importance of strong IT controls and maintaining a positive user experience
- Prior experience in internal and external IT audits
- Robust understanding in SOX controls framework. Experience working with external auditors on SOX compliance within large-scale transformation programmes.
- Ability to work independently and proactively work on solutions to self-identified problems
- Attention to detail - Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
- Ability to collaborate with business and technology stakeholders to explain the technology risk implications, and communicate in a language that is appropriate to the audience
- Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment.
- Strong interpersonal skills with the ability to build relationships across departments and global markets
- Highly organised with ability to manage multiple projects simultaneously and to analyse data effectively, efficiently and accurately.
- Prior exposure to data migration assurance and reconciliation processes.
- Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) are advantageous.
- Fluency in Spanish is essential for this role
- Demonstrable experience managing, coaching or mentoring analysts or junior team members in a risk, audit or compliance environment
- Ability to translate complex audit and control requirements into clear, actionable guidance for analyst teams
- Strong review and quality assurance skills, with the ability to challenge work constructively and raise standards
- Confidence in prioritising and balancing team workloads across multiple concurrent audits or initiatives
- Effective leadership and stakeholder management skills, including handling escalation, feedback and performance conversations
- Structured and methodical approach to developing team capability and embedding consistent ways of working Ability to lead by example in a fast‑paced, high‑expectation, global environment
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
WPP Media is embarking on a transformative data journey through Databridge—our internal comprehensive data strategy and framework designed to unify our fragmented global data landscape. We are moving from isolated, market-specific implementations to a standardized, scalable, cloud-agnostic, and AI-ready data platform built on a modern tech stack: dbt, Databricks, Python (dlthub), and GitHub Actions.
As Data Operations Lead, you will establish and head our new Data Integration & Operations team in Chennai. This is a build-and-run role: you'll define how the team operates while leading day-to-day delivery of operational excellence across global data products.
You will be the custodian of production—owning the operational layer including CI/CD automation, deployment pipelines, monitoring, data quality enforcement, incident management, and support. This role requires deep technical knowledge of Databricks and modern data platforms, alongside the ability to lead, mentor, and scale a growing team.
What you'll be doing:
Technical Ownership & Execution
- Lead the team responsible for data integration, orchestration, and platform operations across Azure and GCP environments
- Build and maintain automated CI/CD pipelines using GitHub Actions and Databricks Asset Bundles for data workflows
- Design platform-wide monitoring, logging, and alerting covering pipeline execution, data quality, SLA compliance, and cost
- Manage production deployments and own centralized job orchestration via Databricks Jobs/Workflows (scheduling, dependencies, retries, notifications)
- Implement comprehensive data quality testing and validation using dbt's testing framework and custom checks
Operational Standardization
- Create and roll out standard operating procedures, runbooks, onboarding guides, and automation patterns
- Establish reusable deployment frameworks and project templates for consistent implementation across markets
- Build and maintain the Central Data Solution Repository with reusable assets (dlthub pipelines, dbt models, tests, macros)
- Define repeatable deployment patterns ensuring standards and best practices are followed globally
Platform Support & Governance
- Set up and manage SLAs, incident workflows, and escalation models
- Proactively identify and resolve operational risks in cloud-based data platforms
- Partner with DevOps to leverage Databricks Unity Catalog for governance, access control, and lineage
- Enforce data quality standards and governance policies embedded within pipeline code
Team Leadership
- Lead and mentor the Data Integration & Operations team in Chennai
- Shape the team's operating model, priorities, and capabilities
- Act as subject matter expert and escalation point for technical operations
- Facilitate regular retrospectives to drive continuous improvement and optimize processes
- Collaborate with Data Engineering, DevOps, and Product teams globally
What you'll need:
Experience
- 7+ years in data operations, platform engineering, or data engineering with hands-on production experience
- 3+ years in technical leadership or team lead capacity, with proven ability to build and scale teams
- Demonstrated experience establishing DataOps practices and operational frameworks from the ground up
Technical Expertise
- Deep, hands-on experience with Databricks platform, specifically:
- Databricks SQL Warehouses, Unity Catalog, Jobs/Workflows
- Databricks Asset Bundles for Infrastructure as Code
- Delta Lake performance optimization
- Strong proficiency with dbt (Core): project structure, macros, tests, documentation, CI/CD integration, production troubleshooting
- Expert-level cloud platform knowledge (Azure and/or GCP):
- Object storage (ADLS/GCS), secret management (Key Vault/Secret Manager)
- Infrastructure as Code (Terraform)
- CI/CD mastery with GitHub Actions: workflow design, secrets management, automated testing and deployment
- Proficient in Python for automation and scripting (experience with dlthub is a major plus)
- Strong SQL skills for data validation, quality testing, and troubleshooting
Operational & Leadership Skills
- Proven ability to design operational frameworks: monitoring, alerting, incident management, SLA tracking
- Experience managing production data platforms with high uptime requirements
- Excellent communication skills with ability to articulate technical concepts to diverse audiences
- Strong documentation skills and commitment to knowledge sharing
-
Preferred Skills
- Experience working in multi-cloud environments (Azure + GCP)
- Familiarity with Power BI or similar BI platforms
- Understanding of FinOps practices for cloud cost optimization
Who Should Apply
This role is ideal for candidates with:
- Real, hands-on project experience building and running production data platforms at scale
- Proven leadership in establishing DataOps practices and growing high-performing teams
- Deep technical expertise in the Databricks ecosystem and modern data stack
- Entrepreneurial mindset—comfortable with ambiguity and building systems from the ground up
This role is not a fit if your experience is primarily theoretical, course-based, or lacks production-grade exposure to the core technologies outlined above.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
Director, Product Management - Platform Engineering
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
This role combines experienced product management leadership with the pivotal responsibilities of a Group Product Lead, offering an opportunity to shape the product strategy and the missions of several teams. You will oversee the product management execution working closely with the product managers for several cross-functional software engineering teams around the world. This position reports to the Head of Product for the Platform Engineering Strategic Business Unit, which is responsible for Appian Cloud offering.
An excellent candidate will come with a wide range of experience in a product leadership role in the cloud infrastructure domain at a software-as-a-service firm. The product portfolio owned by this position will cover a wide range of cloud native infrastructure and services – from the highly available, resilient, scalable, and efficient infrastructure components on which all Appian Cloud services operate to the the scalable, enterprise-grade managed services that power the backend data persistence and event streams for customer sites in Appian Cloud. You will provide product management leadership for initiatives that deliver efficient and scalable infrastructure, core compute capacity, and managed data planes as multi-tenant services to accelerate the innovations of Engineering teams throughout the department. Your portfolio will include aspects that intersect with AWS account and VPC topology, Kubernetes clusters, network mesh, and edge web layer, as well as efforts to transform existing systems and software components into cloud-native, Kubernetes-based and multi-tenant managed services while achieving incremental value for our customers from intermediate milestones.
You'll form strong relationships with counterparts within the Engineering department as well as stakeholders in other departments. You will oversee the creation of an impactful vision and ensure alignment between the product managers in your group and the roadmaps of the feature teams that rely on the services and frameworks provided by your organization. You will be accountable for the business impact of the features your group delivers. This includes owning the product strategy and feature backlog and ensuring effectiveness and adherence to standard product management processes.
This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. This role will be 5 days office based from 11th Floor, Tower B, Brigade World Trade Center, Chennai.
What you'll do:
- Oversee the initiation, planning, execution, and rollout for strategic initiatives.
- Lead the creation and ongoing maintenance of a multi-team, short-term and long-term feature backlogs strongly aligned to product and corporate vision.
- Initiate and facilitate conversations across business units and departments to reach alignment on strategy, roadmap, key investments and messaging.
- Build relationships with key business stakeholders, keeping them apprised of important features, critical scope changes, planned investments.
- Help identify and cultivate the next generation of product management leaders.
- Provide constructive feedback on feature specifications to ensure new feature delivery provides optimal impact.
- Coach product managers on balancing functional and non-functional enhancements and
system improvements. - Continuously enhance and improve the product management processes and techniques at Appian.
About you:
- Strong technical background, likely as a former software architect or developer who later became a product manager.
- Proven people management skills in guiding product managers to success.
- Passion for the backend and infrastructure technologies that power cloud-based enterprise software systems, including proprietary, open-source, and industry-standard
components, especially those in the Cloud Native Computing Foundation landscape. - Experience with cloud native technologies and Kubernetes. An especially strong candidate will have previous exposure to the infrastructure behind Software-as-a-Service
cloud product offerings. - Understanding of networking and cross-VPC connectivity and the security and compliance requirements that apply to such systems with respect to enterprise
customers. Previous experience with zero trust connectivity implementations would be a strong asset. - Understanding of data persistence, object storage services, event streaming platforms, multi-tenant shared services, and the security and compliance requirements that apply
to such systems with respect to enterprise customers. - Experience delivering cloud infrastructure features built using AWS services such as EKS, ECR, transit gateways, WAFs, and Global Accelerator (or similar offering from
other cloud providers). - Strong interest in the scalability, performance, security, observability, and reliability of distributed systems.
- Excellent communication skills, comfortable talking high-level strategy with CxOs in the morning and feature details with developers in the afternoon.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationLead Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.
Responsibilities:
- Develop platform features to the highest engineering standards with an AI-first mindset.
- Spike robust solutions to clear architectural runway ahead of platform feature development.
- Take personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
- Perform code reviews focusing on code quality, design, and implementation.
- Regularly identify opportunities for code refactoring and performance optimizations, and champion these efforts within the team.
- Mentor junior software engineers by sharing best practices and providing guidance on proficiency.
- Identify technical constraints to engineering effectiveness and lead initiatives to address them.
- Advise product management on technical opportunities and constraints.
- Identify, understand, and implement technology trends and innovations relevant to the Appian Platform.
- Effectively communicate technical designs verbally, visually, and in writing for technical audiences of all sizes.
- Contribute to Appian's long-term documentation by publishing relevant, high-quality content to the Engineering's technical documentation site.
Required Skills:
- 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
- Deep hands-on experience with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
- Experience with programming languages such as Java, Python, or GoLang.
- Strong proficiency in Infrastructure as Code using Terraform or any equivalent.
- Strong proficiency in Kubernetes.
- Experience with implementing and managing logging and monitoring solutions such as CloudWatch and CloudTrail.
- Demonstrated ability to track, analyze, and optimize AWS cloud costs.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationLead Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.
Responsibilities:
- Develop platform features to the highest engineering standards with an AI-first mindset.
- Spike robust solutions to clear architectural runway ahead of platform feature development.
- Take a high degree of personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
- Perform code reviews that provide feedback not only on code quality but also on design and implementation.
- Identify opportunities for code refactoring and performance optimizations regularly and champion these efforts within the team.
- Mentor junior software engineers by sharing best practices and providing guidance on becoming more proficient.
- Identify technical constraints to engineering effectiveness and lead initiatives to address them.
- Advise product management on technical opportunities and constraints.
- Identify, understand, and bring to fruition technology trends and innovations relevant to Appian Platform.
- Effectively communicate technical designs verbally, visually, and/or in writing for small to large-sized technical audiences.
- Contribute to Appian's long-term documentation by publishing relevant, high-quality content to Engineering's technical documentation site.
Required Skills:
- 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
- Deep hands-on experience with AWS services including Compute (EC2, Auto Scaling, EKS, ECS, Lambda), Networking (VPC, ALB/NLB, Route 53, PrivateLink), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
- Experience with Java, Python, or GoLang programming languages.
- Strong proficiency in Infrastructure as Code - Terraform or any equivalent.
- Strong proficiency in Kubernetes.
- Experience with implementing and managing logging and monitoring solutions (e.g., CloudWatch, CloudTrail).
- Demonstrated ability to track, analyze, and optimize AWS cloud costs.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationPrincipal Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
We are looking for a Principal Software Engineer with deep expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role will be responsible for defining infrastructure architecture, driving automation-first practices, and mentoring engineers while delivering secure, scalable, and cost-effective cloud solutions.
You will work closely with platform, security, SRE, and product teams to enable self-service, zero-touch infrastructure provisioning and improve developer velocity across the organization.
Technical Leadership
- 15+ years Design and own cloud infrastructure architectures on AWS using Infrastructure as Code.
- Lead the development of reusable, versioned IaC modules and frameworks.
- Build and maintain infrastructure using tools such as: Terraform / CloudFormation / CDK Ansible (where applicable)
- Implement CI/CD pipelines for infrastructure provisioning and change management.
- Drive immutable infrastructure and automated environment lifecycle management.
- Define best practices for scalability, availability, security, and cost optimization.
- Review architecture designs and code to ensure high quality and long-term maintainability.
- Infrastructure as Code & Automation
- Enable self-service provisioning for internal teams.
- AWS Expertise
- Deep hands-on experience with AWS services including:
- Compute: EC2, Auto Scaling, EKS, ECS, Lambda
- Networking: VPC, ALB/NLB, Route 53, PrivateLink
- Storage: EBS, EFS, S3
- Security: IAM, KMS, Secrets Manager
- Design secure, compliant environments following least privilege and defense-in-depth principles.
- Experience with Kubernetes (EKS) and containerized workloads.
- Familiarity with GitOps workflows.
- Experience supporting regulated environments (SOC2, FedRAMP, HIPAA, etc.).
- Strong understanding of cost optimization and cloud economics.
- Prior experience in platform engineering or developer enablement teams. As a Principal Software Engineer at Appian you have the intuition and knowledge to tackle the most complex engineering challenges across the Appian platform. You are a reference to other engineers as a member of feature teams and a trusted advisor to the architecture and product management functions.
- Develop platform features to the highest engineering standards.
- Spike robust solutions to clear architectural runway ahead of platform feature development.
- High degree of personal responsibility for the overall performance of the team, including capabilities, quality, stability and velocity.
- Perform code reviews which provide feedback not only on code quality, but on design and implementation.
- Seek to identify opportunities for code refactoring and performance optimizations on a regular basis and champion these efforts within the team.
- Mentor junior software engineers by sharing best-practices and providing guidance on how to become more proficient.
- Share advanced/expert knowledge with others in the department, both on and off team; maintain a reputation as a key resource in those areas.
- Identify technical constraints to engineering effectiveness and lead initiatives to address them.
- Advise product management on technical opportunities and constraints.
- Collaborate with architects to promote consistency of the platform, inspire design discipline, and continuously advance the state of Appian’s technology.
- Identify, understand, and bring to fruition technology trends and innovations relevant to Appian Platform.
- Effectively communicate technical designs verbally, visually and/or in writing for small to large sized technical audiences.
- Contribute to Appian's long-term documentation through publishing relevant, high-quality content to Engineering's technical documentation site
This role is based at our office at WTC 11th floor, Old Mahabalipuram Road, SH 49A, Kandhanchavadi, Kottivakkam, Chennai, Tamil Nadu 600041, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
#LI-EC1
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationPrincipal Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary:
The Principal Software Engineer will leverage their expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role is pivotal in defining infrastructure architecture, promoting automation-first practices, and mentoring engineers to deliver secure, scalable, and cost-effective cloud solutions. The successful candidate will collaborate with platform, security, SRE, and product teams to facilitate self-service, zero-touch infrastructure provisioning, enhancing developer velocity across the organization.
Responsibilities:
- Design and own cloud infrastructure architectures on AWS using Infrastructure as Code.
- Lead the development of reusable, versioned IaC modules and frameworks.
- Build and maintain infrastructure using tools such as Terraform, CloudFormation, CDK, and Ansible.
- Implement CI/CD pipelines for infrastructure provisioning and change management.
- Drive immutable infrastructure and automated environment lifecycle management.
- Define best practices for scalability, availability, security, and cost optimization.
- Review architecture designs and code to ensure high quality and maintainability.
- Enable self-service provisioning for internal teams.
- Design secure, compliant environments following least privilege and defense-in-depth principles.
- Mentor junior software engineers and share expert knowledge across the department.
- Identify opportunities for code refactoring and performance optimizations.
- Advise product management on technical opportunities and constraints.
- Collaborate with architects to promote consistency and advance Appian's technology state.
- Contribute to Appian's long-term documentation with high-quality content.
Required Skills:
- Deep expertise with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
- 15+ years of experience in designing and implementing cloud infrastructure architectures.
- Strong understanding of cost optimization and cloud economics.
- Experience supporting regulated environments (SOC2, FedRAMP, HIPAA, etc.).
- Experience with Kubernetes (EKS) and containerized workloads.
- Familiarity with GitOps workflows.
- Proven leadership skills and the ability to mentor and develop engineering talent.
- Excellent communication skills for articulating technical designs to varied audiences.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationProduct Manager II - Cloud Infrastructure
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.
You will be the product manager working closely with the team whose mission is to strengthen and optimize site infrastructure by delivering essential upgrades, resource efficiency, and scalable solutions. You will be responsible for the direction and roadmap of a component of the Appian Cloud data plane that ensures reliable, high-performance operations for all Appian Cloud customer sites.
This role is specifically focused on the cloud-native persistence and messaging layer. You will oversee the backend sub-systems—including technologies like S3 and Redis—that power the platform's internal data plane and core services. This component of the software is not directly user-facing but has strong implications on the scalability and reliability requirements our customers expect.
What you will be doing:
- Prioritize and Define: Work on an agile team to prioritize, define, and ensure the success of infrastructure and managed services features for a high-level strategic roadmap.
- Stakeholder Collaboration: Prioritize what we should build and when by collaborating with stakeholders on product vision and strategy, while taking customer feedback into account.
- Technical Discussions: Define how infrastructure features will work through close collaboration with engineers in design sessions and architecture diagrams.
- Backlog Management: Manage the release and sprint backlog through planning, backlog grooming, execution, and review.
- Specification Writing: Write detailed specifications for the team and fellow product managers to review and provide feedback on.
- Impact Analysis: Track adoption and usage of new features, applying appropriate metrics and analytics to evaluate whether they are having the desired impact.
- Ownership: Own features all the way through final documentation, go-to-market, prioritization of bugs, and usage analysis.
About you:
- Experienced: You have 3+ years of relevant experience in product management or engineering, ideally within a Software-as-a-Service (SaaS) company.
- Technical at Heart: You have a strong technical background and an understanding of key concepts related to availability, scalability, resiliency, and security.
- Cloud-Native Enthusiast: You understand the value of cutting-edge infrastructure technologies like Kubernetes and are passionate about cloud-native architecture.
- Strategic Thinker: You are a problem solver with a proven ability to prioritize, negotiate, and execute in a fast-paced environment.
- Clear Communicator: You can draw clarity out of complex environments and communicate technical benefits to various audiences.
Nice to have:
- Cloud Infrastructure Expertise: Experience with AWS services (e.g., EC2, ElastiCache/Redis, S3, EBS, EFS, DynamoDB) to support mission-critical systems.
- Persistence Domain Knowledge: Experience or interest in the scalability and reliability of distributed persistence and messaging systems.
- DevOps Mindset: A believer in the principles of DevOps and Infrastructure as Code.
- Education: BA/BS in Computer Science, Engineering, or a related technical field.
This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Manager Software Development
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Senior Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team.
Key Responsibilities:
The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.
This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.
We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.
Leadership & Team Management
- Passion for mentoring and developing engineering talent:
- Lead and mentor a team of developers, architects, and analysts.
- Set very high standards for the team and in hiring talent.
- Manage end-to-end project delivery.
- Establish development standards, governance, and best practices.
- Demonstrated ability to lead and drive cross-functional teams.
- Collaborate with stakeholders, product owners, and cross-functional teams.
- Drive organizational goals and engineering strategic initiatives.
Delivery & Project Management
- Drive Agile development processes and sprint planning.
- Ensure high-quality code through reviews and adherence to development standards.
- Manage timelines, risks, dependencies, and delivery milestones.
- Ensure projects meet performance, scalability, and security requirements.
- Coordinate with QA teams for testing strategies and release management.
Required Qualifications
Education:
- A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
- Knowledge of Appian is desirable.
Experience:
- 15+ years of experience in software engineering.
- Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
- AI/ML adoption.
- Proven experience leading development teams.
- Strong knowledge of enterprise application architecture.
- Leading engineering teams and managers.
Technical Skills:
- Deep Understanding software engineering, Algorithms and Data Structures
- Experience in AI Adoptability and usage and ML is highly desirable
- Proficiency in any programming Language (Java, C++, Python, other programming languages)
- Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
- Familiarity with GPU computing and hybrid CPU/GPU architectures.
- Strong grasp of software development best practices, CI/CD, and DevOps principles.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Product Manager - API's
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.
You will be the product manager working closely with the team whose mission is re-architecting existing subsystems into modern, API-first components. You will be responsible for the direction and roadmap of several of these components to ensure backward compatibility, reliability, high-performance operations, and extensibility.
This role requires a unique blend of technical curiosity and strategic reasoning: you aren't just managing a backlog; you are analyzing how our systems should be rebuilt to support a future of AI-driven process automation.
Responsibilities:
- System Modernization & API Definition: Partner with engineering to deconstruct existing subsystems and define modern, scalable Application Programming Interfaces (APIs). You will ensure these interfaces are robust, performant, and future-proof.
- Comparative Analysis: Evaluate current architectural patterns against industry standards. You will perform trade-off analyses (latency vs. flexibility, cost vs. speed) to determine the optimal path for modernization.
- Strategic Alignment (IMP): Use the Impact-Metrics-Plans framework to ensure design decisions map to Appian’s goals for process automation, data fabric capabilities, or AI throughput.
- Collaborative Discovery: Work closely with stakeholders in both Chennai and the US to understand how backend changes will impact the development experience for designers using our platform.
- Backlog Excellence: Manage the release and sprint backlog through rigorous grooming, writing detailed specifications that leave no room for ambiguity.
- Specification Writing: Write detailed specifications for the team and fellow product managers to review and provide feedback on.
- Impact Analysis: Track adoption and usage of new features, applying appropriate metrics and analytics to evaluate whether they are having the desired impact.
- Ownership: Own features all the way through final documentation, go-to-market, prioritization of bugs, and usage analysis.
About You:
- Experienced: 3–5 years of experience in Product Management, ideally within a technical or platform-oriented domain.
- Technical at Heart: You have a strong technical background, understanding backend system interactions, and experience defining and documenting APIs. While you don't need to write the code, you must be able to hold your own in a deep-dive architectural discussion with senior engineers.
- Analytical Reasoning: A strong ability to perform comparative analysis between different technical solutions and communicate the "why" behind a chosen path.
- Strategic Thinker: You are a problem solver with a proven ability to prioritize, negotiate, and execute in a fast-paced environment.
- Clear Communicator: You must be able to synthesize complex technical updates into actionable insights for the broader organization.
- Strive for Resolution: You don't shy away from technical disagreements. You use data and logic to reach a resolution that serves the product, not just the consensus.
- Intensity: You take personal ownership of your subsystem’s performance and adoption metrics.
- Education: BA/BS in Computer Science, Engineering, or a related technical field.
This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Software Engineer
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary: We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems. As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.
Responsibilities:
- Design and develop platform features with a focus on scalability, reliability, and reusability.
- Contribute to implementation of platform capabilities such as self-service infrastructure, deployment automation, and service configuration systems.
- Collaborate with Lead Engineers and Architects to translate high-level designs into working solutions and provide feedback on feasibility and trade-offs.
- Write clean, maintainable, and well-tested code following engineering best practices.
- Participate in code reviews and incorporate feedback to improve code quality.
- Troubleshoot production issues and contribute to root cause analysis and resolution.
- Contribute to improving system performance, reliability, and developer experience.
- Support and enhance observability, monitoring, and alerting systems.
- Assist in identifying and addressing technical debt.
- Contribute to automation initiatives to improve team productivity.
Required Skills:
- 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
- Solid hands-on experience with AWS, including Compute (EC2, Auto Scaling, EKS/ECS, Lambda), Networking (VPC, ALB/NLB, Route 53), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
- Strong programming skills in Java / Python / Go.
- Proficiency in Infrastructure as Code (Terraform or equivalent).
- Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
- Experience with CI/CD pipelines and deployment automation.
- Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
- Good understanding of distributed systems and microservices architecture.
- Exposure to cloud cost optimization practices is a plus.
- Strong debugging and problem-solving skills.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Software Engineer
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems.
As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.
Required Skills
- 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
- Solid hands-on experience with AWS, including:
- Compute: EC2, Auto Scaling, EKS/ECS, Lambda
- Networking: VPC, ALB/NLB, Route 53
- Storage: EBS, EFS, S3
- Security: IAM, KMS, Secrets Manager
- Strong programming skills in Java / Python / Go.
- Proficiency in Infrastructure as Code (Terraform or equivalent).
- Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
- Experience with CI/CD pipelines and deployment automation.
- Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
- Good understanding of distributed systems and microservices architecture.
- Exposure to cloud cost optimization practices is a plus.
- Strong debugging and problem-solving skills.
Responsibilities
- Design and develop platform features with a focus on scalability, reliability, and reusability.
- Contribute to the implementation of platform capabilities such as:
- self-service infrastructure
- deployment automation
- service configuration systems
- Collaborate with Lead Engineers and Architects to:
- translate high-level designs into working solutions
- provide feedback on feasibility and trade-offs
- Write clean, maintainable, and well-tested code following engineering best practices.
- Participate in code reviews and incorporate feedback to improve code quality.
- Troubleshoot production issues and contribute to root cause analysis and resolution.
- Contribute to improving system performance, reliability, and developer experience.
- Support and enhance observability, monitoring, and alerting systems.
- Assist in identifying and addressing technical debt.
- Contribute to automation initiatives to improve team productivity.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationAccount Manager, EMI Sales
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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech
Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
Job Summary:
As an Assistant Manager for Razorpay’s Affordability Business, you will be the driving force behind our offline ecosystem growth. You aren't just selling a POS terminal; you are enabling merchants to scale their businesses through Affordability solutions. You will own the end-to-end lifecycle of merchant partnerships - from high-stakes acquisition to driving deep product penetration and sustained GTV growth.
Key Responsibilities:
- Strategic Acquisition: Identify and onboard high-potential merchants onto the Razorpay POS platform, maintaining a consistent pipeline to exceed a minimum target of 10 quality stores monthly.
- Usage & GTV Optimization: Go beyond the "sign-up." Drive Merchant GTV by ensuring active POS utilization, feature adoption (Brand EMI), and transaction frequency.
- Portfolio Management: Proactively monitor merchant health and performance metrics, intervening to prevent churn and maximize transaction value.
- Commercial Negotiation: Lead discussions on MDR and commercial structures with partner banks to secure competitive positioning while maintaining Razorpay’s profitability.
- Market Intelligence: Conduct regular field visits to gather ground-level insights on competitor moves and distribution trends.
- Cross-Functional Leadership: Coordinate with Operations, and Banking partners to ensure a frictionless onboarding experience and rapid issue resolution.
Key Requirements:
- Experience: 5+ years of experience in Distribution-led channel sales, ideally within Fintech.
- Domain Expertise: Deep understanding of retail operations, "sell-out" management, and the Brand EMI ecosystem.
- Relationship Architect: Proven ability to build rapport with key retailers, franchisees.
- Mobility: High energy and readiness to travel extensively within and outside your base city to drive growth.
Ready to apply?
Apply to Razorpay Software Private LimitedSenior Executive - Search
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive - Search who will:
- Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator.
- Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes.
- Ensure ongoing campaign compliance to WPP established guidelines.
- Monitor and report on campaign checks across channels/platforms.
- Ensure data accuracy for campaign reporting tools and WPP campaign management software.
- Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams.
- Line manages 2 – 5 direct
- Support in the work QA of junior team members as team grows.
Skills and Experience
- Proficient in English
- 2+ years’ experience of planning and managing Google Ads/ Search campaigns
- Some experience with Facebook Business Manager and DV360 (a bonus)
- You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo)
- You are proficient in Microsoft Excel and Google Sheets
- You possess strong analytical skills and a natural affinity for numbers.
- You can analyse raw data, draw conclusions, and develop actionable recommendations as needed.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Director - People Operations, Shared Services
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At Toast, we are on a mission to empower the restaurant community with innovative technology and exceptional people support. As we continue to scale, we are looking for a Director of People Shared Services to build and lead a world-class People Shared Services function in India. This leader will drive operational excellence, optimize our people systems, and ensure compliance with local regulations while delivering an outstanding employee experience.
Bready* to make a change?
As the Director of People Shared Services, you will develop and scale a high-performing People Shared Services team that supports Toast’s global workforce. You will lead a team that serves as the first point of contact for employee inquiries, ensures a remarkable candidate experience, provides foundational support for people analytics and offers crucial assistance for our HR technology platforms.
Partnering closely across the People team, Finance, IT, and business leaders, you will design and implement scalable processes that enhance efficiency, accuracy, and service delivery.
This role demands a strategic thinker with a robust operational mindset, a desire to deliver exceptional service , and the ability to build and develop a high-performing team in a dynamic environment. You will play a critical role in enhancing employee satisfaction, optimizing HR processes, and contributing to the overall success of our People strategy.
About this roll* (Responsibilities)
- Build & Scale: Establish and lead the People Shared Services function in India, ensuring seamless service delivery across HR operations, systems, and analytics.
- Improve Employee Processes: Enhance our support to employees by making tasks uniform, incorporating automation, and continually enhancing services.
- People Analytics & Insights: Oversee people analytics support, providing data-driven insights to drive decision-making across the People Team
- HR Systems & Integration: Partner with the Global People Products team on system integrations and enhancements, ensuring alignment with global HR technology platforms (e.g., Workday, Greenhouse).
- Compliance & Risk Management: Ensure adherence to local India and global labor laws and compliance standards in proactively managing risk and regulatory requirements.
- Strategic Stakeholder Collaboration: Partner globally with People leadership, IT, and finance to align People Shared Services with business goals and scalability needs.
- Leadership & Team Development: Build, mentor, and lead a high-performing team, fostering a culture of operational excellence and continuous improvement.
Do you have the right ingredients*? (Requirements)
- 15+ years of experience leading HR Shared Services, People Operations, or related functions in a global organization.
- Customer centric Actively listens to employee and manager needs, providing timely and accurate solutions, and continuously seeking feedback to enhance the Toaster experience.
- Proven track record of developing and scaling People Shared Services, KPOs, or COEs from the ground up.
- Expertise in HR Technology: Strong knowledge of HRIS platforms (Workday, Greenhouse) and data analytics tools.
- Strategic mindset with the ability to drive transformation, optimize processes, and leverage technology for efficiency.
- Deep understanding of India’s labor laws & compliance requirements, ensuring operational and regulatory alignment.
- Experience working in a matrixed, dynamic, and high-growth environment, with a focus on scalability and service excellence.
- Exceptional leadership skills, with a passion for building and developing high-performing teams.
This role is pivotal in shaping the future of People Shared Services at Toast, ensuring we continue to deliver best-in-class support to our employees while driving operational efficiencies at scale
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Manager - Programmatic
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Programmatic who will:
- Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
- Lead the training and growth of your local programmatic team!
- Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
- Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
- Serve as point of escalation for your team and take ownership of resolving challenges.
- Provide career development and coaching for your team. Improvement, and progress. Provide awareness and recognition for jobs well done.
- Provide support to in capacity planning & resource management for the team.
- Present strong and effective communication across all levels
Skills and Experience
- 3+ year's professional experience with digital media preferably within a media agency/trading desk
- Experience in Google Marketing Platform (DV360, CM, GA360).
- Experience in top AdTech & MarTech platforms.
- Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
- Hands on experience and knowledge on programmatic platforms.
- Clear thought process & strategy to build on existing businesses.
- Competent in all Microsoft office software
- Working experience in Agency, Trading Desks or Programmatic Tech Partners
- Actual Campaign execution experience with most of the local programmatic players as well as measurement providers
- Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested, we'd love to know how you can positively impact our team with your experience!
As an Equal Opportunities Employer, we believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status or disability status have no bearing on our hiring decisions, and we encourage all applicants.
We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaAbout WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Programmatic who will:
- Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
- Lead the training and growth of your local programmatic team!
- Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
- Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
- Serve as point of escalation for your team and take ownership of resolving challenges.
- Provide career development and coaching for your team. Improvement, and progress. Provide awareness and recognition for jobs well done.
- Provide support to in capacity planning & resource management for the team.
- Present strong and effective communication across all levels
Skills and Experience
- 3+ year's professional experience with digital media preferably within a media agency/trading desk
- Experience in Google Marketing Platform (DV360, CM, GA360).
- Experience in top AdTech & MarTech platforms.
- Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
- Hands on experience and knowledge on programmatic platforms.
- Clear thought process & strategy to build on existing businesses.
- Competent in all Microsoft office software
- Working experience in Agency, Trading Desks or Programmatic Tech Partners
- Actual Campaign execution experience with most of the local programmatic players as well as measurement providers
- Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media