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About Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
As an Endpoint System Engineer (3+ Years), you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance.Do you thrive on solving puzzles and empowering others? Are you passionate about technology and eager to make a real impact? If so, Hexnode has the perfect opportunity for you! We’re seeking a highly motivated and customer-centric Endpoint System Engineer (3+ Years) to join our dynamic team. As the front line of our customer experience, you’ll be instrumental in ensuring our clients get the most out of Hexnode’s cutting-edge Unified Endpoint Management (UEM) solution. You’ll be more than just a technical support agent – you’ll be a trusted advisor, a problem solver, and a champion for our customers.
Responsibilities:
You will be engaging with clients to understand their current device management challenges, their IT infrastructure, their security requirements, and their long-term goals.This involves asking insightful questions and actively listening to their responses.Handle incoming technical quires, via calls, emails, and chat messages from the Customers,experiencing technical issues. This might involve recommending specific configurations,integrations, or workflows that will best serve the client.
Requirements
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Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell® Fusion, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.
We are embarking on a transformative journey with DriveWell Atlas, a groundbreaking initiative to build a family of novel AIs on telematics data. As a Senior Machine Learning Engineer, Foundation Models on the DriveWell Atlas team, you will help design and develop next-generation AI models that advance CMT’s capabilities in risk assessment, driver engagement, crash detection, and claims processing. This role offers the opportunity to work at the intersection of cutting-edge AI research and real-world telematics applications.
CMT is looking for a collaborative, customer-committed, and creative Senior Machine Learning Engineer, Foundation Models who wants to join us in making roads safer by making drivers better!
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Commitment to Diversity and Inclusion:
At CMT, we believe the best ideas come from a mix of backgrounds and perspectives.
We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team.
We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.
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