About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

We are seeking a Product Marketer with a strong foundation in content strategy and copywriting to drive the go-to-market success of our UEM solutions. This role is ideal for a creative storyteller who can translate complex technical concepts into compelling narratives that resonate with diverse audiences. You will collaborate closely with Product Management, Sales, and Customer Success to ensure our messaging is clear, consistent, and impactful across all touchpoints.

About the Role

We’re looking for a Senior Product Marketer with a strong focus toward Product-Led Growth (PLG) in B2B SaaS. 

Responsibilities

Product-Led Growth (PLG)

• Lead product and feature research to uncover user needs, friction points, and adoption opportunities.
• Own product analytics and reporting, including:
  • Identify high-friction points within the user journey and uncover opportunities for "Aha!" moments.
  • Analyze conversion signals and drop-off rates to design self-serve onboarding flows, reducing Time-to-Value (TTV).
  • Partner with Engineering and Product teams to analyze and deploy A/B tests aimed at driving feature adoption.
  • Own the product analytics ecosystem, defining the data schema and ensuring robust event-driven tracking across the entire application.
  • Create and maintain visualization dashboards and reports to provide Customer Success and Product Management teams with real-time visibility into health scores, churn risks, and usage trends.
• Develop and execute strategy for in-app communications, including:
  • Product tours, feature announcements, surveys, and contextual guidance
  • NPS strategy to turn customer feedback into actionable insights
  • Route feedback pipelines into Product/PM processes

Requirements

Must-Have

• 2–4 years experience in Product Marketing with a strong emphasis on:
  • Product-Led Growth [PLG] (Product Analytics, In-App Strategies)
  • B2B (SaaS preferred)
• Strong analytical capability: can define metrics, build dashboards, interpret behavior, and turn insights into actions.
• Strong writing and narrative ability: can turn product details into clear, persuasive, persona-specific messaging.
• Comfortable working cross-functionally and driving execution across teams.

Nice-to-Have

• Hands-on experience with tools like Pendo, HubSpot, Salesforce, Intercom.
• Domain experience in UEM, cybersecurity, or enterprise software
• Familiarity with enterprise buyer + user dynamics (multi-stakeholder, security reviews, IT admins, etc.)

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

 Job Overview: 

We are seeking a highly skilled and experienced Network Administrator (SME )with strong expertise in network infrastructure and IT operations. The ideal candidate will have in-depth hands-on experience with Cisco, Ruckus, Meraki, and Fortinet firewalls, along with a solid understanding of switching, routing, network management, compliance, and disaster recovery planning. This role demands a proactive professional capable of maintaining a secure, scalable, and reliable IT environment. 

Responsibilities: 

• Manage and support LAN/WAN infrastructure including Cisco, Meraki, Ruckus, and Fortinet-based networks. 

• Configure and maintain switches, routers, access points, and firewall policies. 

• Monitor network performance, troubleshoot latency, packet loss, or downtime issues. 

• Ensure compliance with IT security and regulatory frameworks (ISO, NIST, etc.). 

• Manage and maintain Windows/Linux servers, virtualization platforms (VMware/Hyper-V), and enterprise storage systems. 

• Maintain disaster recovery and backup strategies; regularly test DR procedures. 

• Assist in IT audits, patch management, and hardening infrastructure against cyber threats. 

• Implement and manage network monitoring tools (e.g., SolarWinds, PRTG, or similar). 

• Work collaboratively with IT teams to support application deployment, remote access, and secure connectivity. 

• Participate in IT infrastructure projects: upgrades, migrations, and new rollouts. 

• Maintain technical documentation, asset inventory, and configuration baselines. 

 Requirements: 

• 5–8 years of experience in system and network administration. 

• Strong expertise in:  

• Cisco switching/routing (CCNA/CCNP preferred) 

• Ruckus wireless controller and AP management 

• Meraki dashboard operations and configuration 

• Fortinet firewall setup, policy configuration, VPN, and security features 

• Proficient in:  

• Layer 2/3 networking, VLANs, STP, OSPF, BGP 

• DNS, DHCP, NAT, VPN (IPSec/SSL) 

• System patching, performance tuning, and event log monitoring 

• Experience with ITIL/ITSM processes is a plus. 

• Familiarity with compliance frameworks: ISO 27001, GDPR, HIPAA, etc. 

• Scripting and automation knowledge (PowerShell, Bash, or Python) is advantageous. 

• Excellent analytical and troubleshooting skills. 

• Strong documentation and communication skills. 

Responsibilities

We are looking for an exceptional Senior GRC Analyst to join our growing team. In this role, you will lead compliance assessments for frameworks such as NIST 800-171, ISO 27001, NIST 800-53 (FedRAMP), PCI, MLPS and IRAP, while also driving broader security compliance efforts. The ideal candidate will use strong analytical, communication, and problem-solving skills to evaluate controls, identify gaps, and recommend improvements across security domains. You will also be responsible for:

• Lead and participate in both internal and external audits for frameworks including ISO 27001/27701, PCI-DSS, NIST 800-171, NIST 800-53 (FedRamp), and IRAP

• Experience using or exploring AI/automation tools to enhance, streamline, or scale Governance, Risk, and Compliance (GRC) processes and workflows

• Manage and oversee risk, compliance, and governance initiatives across teams

• Coordinate with process owners, control owners, auditors, and consultants to ensure findings are tracked and addressed

• Conduct risk assessments, security audits, and third-party/vendor risk reviews

• Review contracts to ensure security and compliance requirements are met

• Identify process gaps and recommend improvements to enhance the organization’s security posture

• Communicate risks and compliance requirements clearly to both technical and non-technical stakeholders

• Perform regular user access reviews

• Develop and track remediation plans for identified risks and issues

• Maintain and update the risk register

• Oversee vendor security assurance processes

• Collaborate with stakeholders to design and implement effective internal controls aligned with regulatory standards

• Support risk and security discussions across cross-functional teams

• Build strong working relationships across departments

• Take on additional responsibilities as needed

Requirements

Qualifications / Experience / Technical Skills

Please note that the working hours for this position are from 2:00 PM to 11:00 PM IST (overlap with U.S. Pacific Time required)

• 8+ years of experience in cybersecurity programs, audits, risk management, compliance, or remediation

• Experience working with cloud platforms such as AWS, Azure, or Google Cloud

• Proven ability to negotiate and prioritize risk remediation with internal stakeholders

• Bachelor’s degree in Information Systems, Computer Science, Information Security, or a related field

• Strong understanding of security controls, including cloud environments, firewalls, IDS/IPS, and vulnerability management

• Familiarity with NIST 800-171 and NIST Risk Management Framework (NIST 800-53)

• Experience auditing frameworks such as PCI-DSS, SOC 2, and ISO 27001/27701

• Relevant certifications (CISSP, CISA, PCI ISA, ISO, or similar) are preferred

• Ability to manage multiple priorities independently with minimal supervision

Soft Skills / Personal Characteristics

• Strong communication skills with the ability to translate compliance requirements into technical actions

• High energy and adaptability in a fast-paced environment

• Strong collaboration and a knowledge-sharing mindset

• Excellent time management and organizational skills

• High attention to detail, integrity, and ethical standards

• Willingness to learn and take on new challenges

Additional requirements

• May involve some international travel

• This position requires overlap with U.S. Pacific Time (PST) working hours. Candidates should be available and flexible to work from 2:00 PM to 11:00 PM IST.

• Strong hands-on experience with PCI audits, ISO 27001, NIST 800-171, FedRamp, SOC 2, and potentially IRAP is required.

To help your application stand out, please take time to answer the Job Application Questions below clearly and concisely. All submissions are reviewed by our Hiring Team, not evaluated by AI.

(REQ ID: 2760)

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Senior Application Developer - Workday Finance

JOB ROLE SUMMARY: This is the position placed in the organization for building and developing relationship in the finance function from IT. You will be responsible for working day-to-day with your finance stakeholders to drive strategy, roadmap, and plan to deliver priorities that meet the current and future business transformation needs. You will be working with the senior leadership in accounting/finance and IT so prior experience working at that level is highly desirable. You should understand finance & accounting operations, modeling, processes, and reporting to influence and drive strategic decisions. Additionally, the position requires hands-on experience in gathering requirements, designing, building, and testing in Workday and Adaptive financial system. You should have working experience in integrating technologies and Workday security & reporting. This role requires influential skills to drive changes resulting from either the process changes, additional functionalities, or system enhancements. You need to be current with the technology to help drive changes for business benefits in the form of productivity, simplification, and standardization. You will interface with business teams regarding business problems, issues, and opportunities in the context of business requirements throughout the delivery lifecycle. You will analyze business information, translates requirements into functional specifications and champions business needs while balancing priorities, capabilities, and constraints of business environments. Additionally, you are required to spearhead some large projects from finance so having experience, knowledge of building project plans, schedule, risk and must have demonstrated work experience in executing projects using agile or waterfall methodologies.

DUTIES AND RESPONSIBILITIES:

• Lead/drive meetings and cadence with the senior leadership in the finance and accounting team for strategic priorities, key business transformation initiative or roadmap discussions.
• Lead Workday and Adaptive projects involving strategy, implementation support, and Enterprise Resource Planning (ERP) optimization related to Information Technology (IT) operations, business processes, security, and data integrity
• Lead/Participate in interactive discussions regarding requirements and possible methods of configuration within the Workday and Adaptive Module.
• Interact/partner with the business to understand their needs and usage of Workday and Adaptive. Obtain and document all requirements for all setup and business processes, including all self-service aspects.
• Plan, design, configure, test, and deploy functionalities for all new release, enhancements, or break/fix
• Develop reports, calculated fields, validation rules, conditional routing, and business processes that support the requirements outlined. Mitigate any opportunities of inaccurate data, business process routing, or impacts to other business areas.
• Configure financial model, attributes, dimensions, and user level access in Adaptive
• Integration Adaptive with other applications
• Execute the day-to-day activities of Workday and Adaptive advisory engagements for a variety of clients including process design, package implementation lifecycle support, and project reviews
• Conduct testing of configuration and develop functional test plans, coordinate user acceptance testing, and guide the business users through the testing phase.
• Review and map Workday business processes.  Advise the business on system services available within the Workday and Adaptive applications.
• Maintain the integrity of the Workday and Adaptive environment while being flexible and nimble to the business.
• Manage multiple competing priorities simultaneously and result in complete and accurate outcomes within a timely manner.
• Conduct root cause analysis to determine appropriate action plan for break/fix including impacted employees/users/data clean-up.
• Utilizes business knowledge to identify areas of systems improvement opportunity and submits proposals for analysis that lead to recommendations of systems improvements.
• Provides well thought out and actionable recommendations.
• Identify and communicate findings to senior management and businesses
• Work in a team environment that includes client interactions, workstream management, and cross-team collaboration; may have supervisory responsibilities
• Accountable for functional workstream and/or project activities assigned by functional lead or supervisor
• Interaction with all workstreams including technical, reports, conversion, change management and project management
• Adapt existing methods, tools, and procedures to create solutions to deliver on client needs
• Analyze business requirements to determine configuration solutions, documentation of requirements, solutions and impacts, alternatives, and final decisions

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Workday Financials or Adaptive Certified / Pro is highly desired.  CPA is a plus.
• 5+ years of work experience in accounting or related function
• 6+ years of configuring experience in Workday Financials, PeopleSoft, or SAP Financials
• 3+ years of experience in budgeting and forecast processes
• 2+ years of configurating experience in Workday PSA
• Bachelor’s or master’s degree in accounting.

The degree in Computer Science is acceptable provided the candidate has prior work experience in leading & supporting finance/accounting operations and fully conversant with financial processes.

• Strong verbal and written communication, and analytical skills
• Experience with implementation, EIB, and conversion to Workday preferred
• Ability to manage Workday and Adaptive security access, groups, and roles
• Demonstrate experience in building project plans, owning & executing projects.

  Shift timings

  1:30 PM to 10:30 PM

  We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a proactive, customer-centric IT Support Tech, Tier 1 to join our Global Service Desk based in India. You will serve as the first point of contact for our North American domestic enterprise, providing high-quality phone and digital support to employees spanning from our West Coast corporate headquarters to our primary East Coast offices. The ideal candidate will be responsible for resolving foundational technical issues while maintaining exceptional verbal clarity and professionalism, ensuring business continuity across all U.S. based time zones through high-touch partnerships and technical expertise.

What you'll do

• Serve as the face of IT, delivering high-touch support across live phone queues and Jira Service Management to ensure a seamless experience for our global workforce
• Master the Metropolis identity stack to resolve complex JumpCloud MFA hurdles and credential synchronization issues
• Act as a remote diagnostic expert for the Windows ecosystem and Google Workspace, resolving connectivity and software roadblocks
• Provide dedicated technical oversight for VPN stability and network resource access to safeguard mission-critical operations
• Translate intricate technical workflows into clear, actionable guidance for non-technical users while maintaining a white-glove service standard
• Maintain high-integrity records of all support interactions within Jira to ensure accurate data for escalation and trend analysis
• Champion enterprise security by coaching users on MFA best practices and proactive credential management
• Recognize high-complexity technical barriers early and facilitate warm hand-offs to senior engineering teams to minimize user downtime
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

What we're looking for

• 1+ years of experience in a high-volume technical call center or phone-based IT Support
• Exceptional command of the English language with clear, professional diction and a customer-first communication style
• Demonstrated experience with Identity Providers such as JumpCloud, Active Directory, or Okta
• Experience utilizing remote desktop support tools
• Solution-oriented mindset with the ability to remain calm and professional under pressure
• Ability to work a rotating shift schedule that aligns with North American business hours
• Ability to operate a computer and document notes in real-time at 40+ WPM

3 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins.#LI-SR1 #LI-Onsite

About us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning

Job Responsibilities:-

The primary role of the Mainframe System Security Engineer is to create, modify and maintain security access on internal and external userids and security rules access for mainframe systems. All three security products, ACF2, Top Secret and RACF are utilized for supporting mainframe system access. In addition, they will review security policies, procedures, standards, baselines and may recommend and coordinate security remediation plans involving the implementation of security solutions, both technology and procedures; while maintaining an understanding of security standards, policies and procedures.

Experience Level:

• Basic Knowledge of Security and good security best practices
• Looking for 5 to 6years of experience person in Mainframe Security packages RACF and ACF2.

Technical Key Skills (Mandatory Skills)

• Experience person in Mainframe Security packages RACF and ACF2.
• Hands-on administration of RACF and ACF2 login ID's, dataset and resource rules.
• Hands – on Experience in Mainframe Digital certificates.
• Monitor system security policy and violations/incidents
• Perform and review daily, weekly, and monthly audit reports 
• Liaison with business areas and other technical support areas 
• Provide customer support by preparing ad hoc reports and giving presentations 
• Monitors the environment for adherence to security standards 
• Must be available 24 x7
• ACF2, Top Secret, and iSeries security knowledge a plus
• Technical Skills:
• Excellent TSO, JCL, IBM UTILITIES, JES2, and ISPF a must 
• Experience with CICS preferred
• Experience using Vanguard security products is desired 

Good to have Skills

• Some MVS experience is a plus
• PC Skills (Microsoft Outlook, Word, Excel, PowerPoint) 
• Personal Skills:
  • Strong written and verbal communication skills.
  • Strong organizational skills with the ability to manage multiple concurrent project deliverables and the ability to work as a global team.
  • Ability to work on own initiatives.
  • Strong analytical skills and problem solving skills 
  • Must be an excellent team player with the ability to work independently in a fast paced environment 
  • Self starter, detailed oriented and ability to multi task 
  • Excellent Communication skills required 
  • Good written skills are required
• Education:
  • CISSP, CISA, CISM or ITIL Certification a plus
  • Bachelors or Masters Degree Preferred
  • Other mainframe security products a plus

Shift Timing:

1:30 PM to 10:30 PM AND 9:30 PM to 6:30 AM(Rotational Shift)

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Why we're hiring:

WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network.

You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the AAI Operations Director and AAI Product Lead, you will lead the architecture, standards, and advanced development requirements for our global automation portfolio. Alongside AAI Leadership, you will guide a crew of 6-10 developers to ensure the release of high-quality automation products on time and within budget.

The AOC is chartered to develop and delivery automation products, support global automation products or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

Are you a visionary technical leader with a deep mastery of the Microsoft Power Platform and a passion for engineering excellence? We are looking for an Automation Engineering Lead to drive our technical strategy and architectural standards. In this senior role, you will be responsible for conducting research spikes, providing technical guidance to development teams, and ensuring that our global automation suite is built on a foundation of robust, scalable, and maintainable components. You will combine your extensive experience from the D365/Dataverse era with modern ALM practices to keep our global operations at the cutting edge of AI and automation.

What you'll be doing:

Automation Engineering Lead (Engineering Excellence + AI-Driven Automation) 

We are looking for an experienced Automation Engineering Lead who combines a complete view across multiple engineering technology streams with a strong background in automation and AI-driven engineering practices across modern technology stacks. 

This is not a single-stack or platform-specific role. 

You will act as an enterprise engineering leader, responsible for designing scalable, high-performance solutions by evaluating the right engineering approach across diverse technology streams spanning APIs, backend services, modern frontends, cloud platforms, deployment architecture, and AI/ML capabilities. 

You will play a critical role in shaping engineering strategy, establishing end-to-end engineering processes, guiding engineering teams, and ensuring solutions are fit-for-purpose, scalable, and future-ready. 

 What You’ll Be Doing 

Solution Architecture & Technology Decisioning 

• Own end-to-end architecture for automation use cases across the enterprise  

• Evaluate and recommend the right approach across:  

• Cloud-native engineering (microservices, serverless, container platforms)  

• Custom engineering (APIs, backend services, UI frameworks)  

• AI-augmented automation combining ML services, LLMs, and intelligent workflows  

• Make informed trade-offs between build vs buy, custom vs platform, and AI-driven vs deterministic approaches based on scalability, cost, and maintainability  

• Act as a key decision-maker on the right technology stream and tooling for each engineering problem  

• Knowledge in Power Platform (Power Apps, Power Automate, Dataverse) 

 Architectural Governance 

• Define and enforce global architecture standards, design patterns, and best practices  

• Establish reusable engineering frameworks and AI-driven automation accelerators across teams  

• Ensure consistency, scalability, and maintainability across implementations  

 Technical Leadership 

• Lead and mentor a team of 6–10 engineers  

• Provide hands-on guidance, solution reviews, and architectural oversight  

• Drive engineering excellence and a culture of continuous improvement  

 Advanced & Hybrid Development 

• Lead complex implementations involving:  

• Custom connectors and API integrations  

• AI/ML model integration and intelligent automation patterns  

• Backend services (.NET / Java / Node.js / Python) where required  

• Handle research spikes and evaluate new tools, frameworks, and capabilities  

 Integration & Data Architecture 

• Design robust integration solutions using:  

• REST APIs, webhooks, and service-based architectures  

• Event-driven and asynchronous processing patterns  

• Work with structured and unstructured data across:  

• Cloud data platforms (Azure Data Lake, BigQuery, Snowflake, etc.)  

• SQL / external data systems  

• Dataverse 

• Optimize performance, scalability, and reliability of automation workflows  

 ALM & DevOps Strategy 

• Own and mature end-to-end engineering processes including ALM, code quality, and release governance across the organization  

• Implement CI/CD pipelines, deployment automation, and infrastructure-as-code using Azure DevOps, GitHub Actions, Jenkins, or similar  

• Drive adoption of code-first, version-controlled, and AI-assisted development practices  

 Stakeholder Collaboration 

• Partner with business and leadership teams to translate requirements into scalable technical solutions  

• Align architecture decisions with business goals, timelines, and budgets  

• Communicate complex technical concepts to both technical and non-technical stakeholders  

 Security, Compliance & Supportability 

• Ensure solutions comply with enterprise security, governance, and data protection policies  

• Design solutions for operational readiness, observability, and smooth handover to support teams  

 What You’ll Need 

Experience 

• 12+ years in software engineering, solution architecture, or enterprise application development  

• Proven track record leading engineering teams across multiple technology streams with a strong background in automation and AI-driven engineering  

• Knowledge in Power platform or Dynamics 365 ecosystem 

 Engineering Process & AI-Automation Expertise 

• Deep expertise in:  

• End-to-end engineering processes (SDLC, code reviews, quality gates, release management) implemented at organizational scale  

• Deployment and technical architecture across cloud and hybrid environments  

• Automation engineering (CI/CD, infrastructure-as-code, test automation, workflow automation)  

• Experience with:  

• Engineering AI workstreams (LLMs, agentic systems, intelligent automation)  

• Applying AI in automation (code generation, automated testing, intelligent code review, copilots)  

• Ability to drive engineering excellence and modernize platforms using AI-augmented approaches  

 Architecture & Engineering Breadth (Critical) 

• Strong experience with API design and REST-based integrations  

• Solid understanding of SQL, data modeling, and performance optimization  

• Hands-on experience with at least one backend technology (.NET / Java / Node.js / Python)  

• Exposure to modern frontend frameworks (React or similar)  

• Understanding of:  

• Microservices and distributed systems  

• Event-driven architecture (queues, messaging, pub/sub)  

• Proven ability to design and deliver solutions across diverse engineering streams with the right deployment and architecture choices  

 DevOps & ALM 

• Experience with CI/CD pipelines and automated deployments  

• Familiarity with Azure DevOps, GitHub Actions, or similar tools  

• Strong understanding of environment strategy, solution segmentation, and release management  

 Leadership & Problem Solving 

• Proven ability to lead and mentor engineering teams  

• Strong architectural thinking and decision-making skills  

• Ability to solve complex, ambiguous technical challenges  

• Excellent communication and stakeholder management skills  

 Nice to Have 

• Experience with Azure services (Functions, Logic Apps, Service Bus, API Management)  

• Knowledge of enterprise integration patterns and iPaaS platforms  

• Hands-on experience embedding LLMs, agents, or copilots into automation and engineering workflows  

 Certifications 

• Certifications in AI/ML, DevOps, or enterprise architecture (TOGAF, SAFe, or equivalent), PL-600: Microsoft Power Platform Solution Architect (preferred)  

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#onsite

Required Skills and Experience:

• 7+ years of experience in network engineering roles
• Relevant experience or certification (e.g. CCNP or JNCIP Data centre, Enterprise or Service provider)
• Strong knowledge of BGP, OSPF, routing policies, and network troubleshooting
• Strong understanding of TCP/IP, DNS, NAT, routing, switching, and load balancing
• Hands-on experience with Cisco networking platforms
• Ability to troubleshoot layer 2 (ARP and MAC address tables as well as LACP and MC-LAG)
• Ability to troubleshoot DNS problems
• Experience with common network cabling
• Kubernetes CNI (Calico, Cilium)
• Cloud & Hybrid Networking
• Experience with hybrid cloud networking including site-to-site VPNs and private connectivity (AWS Direct Connect, GCP Interconnect)
• Understanding of cloud-native networking services (VPC, Transit Gateway, Cloud Router)
• Automation & Infrastructure-as-Code
• Working knowledge of Terraform for network infrastructure provisioning
• Experience with configuration management tools (Ansible, or similar)
• Observability & Operations
• Experience implementing network monitoring and alerting systems
• Understanding of network performance metrics and logging
• Ability to create and maintain runbooks and documentation
• Security
• Experience implementing network security controls and segmentation
• Understanding of firewall management and security policies
• Familiarity with network access control concepts

Preferred skills:

• EVPN
• Experience with IPv6 rollout
• Juniper specific knowledge and experience
• Linux CLI

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is seeking a highly motivated and experienced Senior Android Developer (Software Engineer II) to join our Solutions Design Team in Chennai. This role is crucial for architecting, prototyping, and delivering high-quality mobile solutions for our transportation and mobility platforms. This requires deep expertise in Android development using Java and Xamarin, and strong skills in designing scalable, maintainable mobile solutions that integrate with cloud services and enterprise systems.

You are a member of an agile development team and participate in the planning and execution of work items.

Essential Responsibilities

• Mobile Application Design & Development: Lead the design and development of Android applications using Java and Xamarin, building high-performance, secure, and scalable mobile features.

• Architecture & Solution Design: Drive POCs and prototypes for new features, participate in architecture discussions, and translate business/UX needs into technical designs.

• Code Quality & Engineering Excellence: Implement engineering best practices (clean code, SOLID principles), conduct detailed code reviews, and monitor/troubleshoot production issues.

• API & Backend Integration: Integrate mobile apps with RESTful APIs, cloud backends, and enterprise services, collaborating with backend teams to define contracts and optimize performance.

• Collaboration & Mentorship: Work closely with UI/UX designers and product managers, and mentor junior Android/Xamarin developers on mobile design trends and architecture.

Experience

Required experience

• 3-6 years of hands-on Android development experience.

• Strong proficiency in Java for Android and deep practical experience with Xamarin (Native / Forms).

• Strong understanding of Android architecture components (MVVM, ViewModel, LiveData, Room).

• Expertise in memory management, performance tuning, and background operations.

• Experience designing mobile apps interacting with REST APIs, JSON, and cloud services.

• Experience working with CI/CD for mobile apps (GitHub Actions, Azure DevOps, Jenkins, etc.).

• Knowledge of mobile security, authentication, and secure storage methods.

Nice-to-Have (Bonus)

• Experience in telematics, mobility, logistics, or IoT domains.

• Working knowledge of GCP/AWS/Azure mobile backend services.

• Kotlin proficiency is a plus.

Other Requirements

• Passion and willingness to learn new technologies (implied).

• Strong problem-solving and analytical thinking.

• Ability to lead technical discussions and push for high-quality outcomes.

• Excellent communication and collaboration skills.

• Ability to work in a global, fast-paced, cross-functional environment.

• You are dedicated to delivering high quality and performant solutions.

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday Release Analyst to join the Workday Services Team providing the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Tenant and Release Lead.

You will be responsible for release coordination and tenant management activities, ensuring all Workday environments are up to date, correctly configured, and capable of supporting change, testing, integrations, and production operations.

What you'll be doing:

• Manage Workday tenants to ensure availability and stability for support, testing, and project activities.
• Coordinate Workday releases and updates across tenants, including production deployments, in line with agreed release calendars.
• Plan and coordinate tenant refresh activities, including impact assessment, scheduling, and post-refresh validation.
• Own and maintain release and tenant-related tickets in Jira, ensuring accuracy, traceability, and timely progression.
• Coordinate with QA, functional, integration, and security teams to ensure release readiness and acceptance criteria are met.
• Support release governance activities, including CAB inputs, risk tracking, and dependency management.
• Communicate system downtime, releases, patching, and maintenance windows to stakeholders.
• Ensure adherence to global Workday standards, processes, and governance controls.
• Actively contribute to continuous improvement of release, tenant, and deployment processes.

What you'll need:

• Experience in release management, tenant management, or application support within Workday Platform.
• Experience using Jira, ServiceNow or similar ticketing and test management tools.
• Understanding of how ERP systems operate in large, global organisations.
• Good technical understanding of SaaS platforms, integrations (APIs, EIB, Web Services), and data flows.
• Excellent organisational skills with the ability to manage multiple releases, priorities, and stakeholders simultaneously.
• Effective communication skills with the ability to work with multiple teams (QA, Functional, Integration, Security) and manage cross-team dependencies effectively.
• Understanding of Workday feature release and ability to assess potential impacts across tenants, integrations and Security.
• Experience supporting release governance, CAB processes, and deployment readiness activities is highly desirable.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Role: GenAI Lead Engineer

Experience: 8+ years total (with significant hands-on GenAI / LLM work)

Job Overview:

We are seeking an innovative and highly skilled Lead Generative AI (GenAI) Engineer to spearhead the design, development, and deployment of advanced AI-powered solutions. In this role, you will lead a team of engineers and data scientists to harness cutting-edge Generative AI technologies and implement them to solve complex business problems, enhance user experiences, and drive innovation. This role combines deep technical expertise, leadership, and a strong understanding of AI trends and tools.

Key Responsibilities:

• Technical Leadership:
• Lead the end-to-end design and implementation of Generative AI solutions.
• Provide technical guidance and mentorship to engineers and data scientists working on GenAI projects.
• Stay updated with the latest trends, research, and advancements in Generative AI and Large Language Models (LLMs).
• Solution Development:
• Architect, train, and fine-tune state-of-the-art LLMs and generative AI models
• Develop and optimize pipelines for prompt engineering, retrieval-augmented generation (RAG), and domain-specific fine-tuning.
• Develop and deploy generative AI models, particularly focusing on ChatGPT, using Python on Azure or AWS Platform or .Net on Azure platform
• Ensure scalability, performance, and security of AI solutions deployed in production.
• Integration and Deployment:
• API Development: Ability to define and deliver API access for GenAI services, facilitating integration with other systems and applications.
• Collaborate with software engineering teams to integrate GenAI solutions into enterprise applications and services.
• Utilize cloud platforms (e.g., Azure, AWS, or GCP) to deploy and manage AI models and APIs.
• Leverage MLOps practices for continuous model monitoring, retraining, and improvement.
• Data Strategy and Preparation:
• Collaborate with data engineering teams to ensure high-quality data acquisition, preprocessing, and augmentation for model training and fine-tuning.
• Implement data governance and privacy practices in line with organizational policies.
• Innovation and Research:
• Experiment with new generative AI techniques, such as multimodal AI, reinforcement learning with human feedback (RLHF), and active learning.
• Evaluate and recommend AI frameworks, libraries, and platforms for project requirements.
• Stakeholder Collaboration:
• Work closely with product managers, business stakeholders, and UX designers to define AI-powered product features and use cases.
• Present technical concepts, project progress, and AI capabilities to non-technical audiences.

Key Requirements

• Technical Skills:
• Hands-on experience with cloud platforms and services for AI/ML, such as Azure AI Services, Azure Machine Learning, AWS Bedrock, or Google Vertex AI.
• Hands on experience in any of LLMs such as OpenAI’s ChatGPT Models , Gemini, Llama 2 ,Claude 2 ,Grok
• Hands on experience in any of the agentic frameworks like LangChain, Semantic kernel, AutoGen, CrewAi
• Hands on experience using any of vector database like Chroma, Pinecone, Weaviate, Faiss
• Experience with multimodal AI and advanced techniques like Tree-of-Thoughts, Retrieval-Augmented Generation (RAG), or Reinforcement Learning with Human Feedback (RLHF)
• Strong expertise in LLMs and generative AI frameworks like OpenAI, Hugging Face Transformers, or similar platforms.
• Deep understanding of natural language processing (NLP) concepts, including tokenization, embeddings, and sequence-to-sequence models.
• Proficiency in Python and libraries such as TensorFlow, PyTorch, and Scikit-learn.
• Experience in CI/CD pipeline management and automation tools, particularly within the Azure DevOps environment. Knowledge of containerization (e.g., Docker) and orchestration tools is also important
• Familiarity with MLOps tools and practices, such as MLflow, Kubeflow, or Docker.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (Ph.D. preferred).
• 8+ years of experience in AI/ML engineering, with 2+ years specifically in Generative AI.
• Minimum of 2 years of experience in building Conversational AI applications using cloud-based services and in orchestrating AI/ML services for building a complete solution
• Minimum of 6 years of extensive full-time experience in Data Analysis, Statistics, Machine Learning, or Computer Science
• Proven track record of leading AI projects from inception to production.
• Experience with multimodal AI and advanced techniques like Tree-of-Thoughts, Retrieval-Augmented Generation (RAG), or Reinforcement Learning with Human Feedback (RLHF).
• Certifications in AI/ML or cloud platforms (e.g., Azure AI Engineer, AWS Certified Machine Learning).

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

Job Description

You will develop enterprise-grade frontend experiences embedded within our core platform and collaborate closely with designers, backend engineers, and product managers to deliver a world-class, AI-native user experience. You will build scalable, performant React + Next.js applications that surface real-time intelligence, campaign management interfaces, and data-rich dashboards — deeply integrated with our backend services and platform component framework.

Key Responsibilities
• Design and build responsive, reusable UI components using ReactJS and Next.js — including data visualization dashboards, campaign management interfaces, and customer intelligence widgets.
• Develop large-scale, cloud-ready frontend applications integrated with backend REST APIs, real-time data streams, and Elasticsearch-powered search experiences.
• Manage application state using Redux, ensuring seamless synchronization with backend microservices.
• Build platform-embedded frontend components following the hexagonal UI principle — components are independent, composable, and decoupled from specific data sources via port interfaces.
• Leverage Next.js SSR and SSG capabilities where appropriate for performance-critical views and SEO relevant surfaces.
• Collaborate with product, design, and backend teams to rapidly prototype and deliver high-quality, data-rich features.
• Ensure usability, performance, security, and visual consistency across environments and devices.
• Diagnose and fix UI bugs, rendering performance issues, and frontend bottlenecks.
• Write high-quality, maintainable code with thorough unit and integration tests.
• Follow Tekion UI, design, and engineering best practices.

Skills & Experience
• 3-5 years of experience in frontend engineering; Bachelor's degree in Computer Science or a related field.
• Strong hands-on expertise with React, Next.js, JavaScript/TypeScript, and Redux.
• Solid knowledge of HTML, CSS, and web standards (REST, HTTP, JSON, DOM, W3C).
• Experience building enterprise-grade SaaS applications with real-time data and complex state management requirements.
• Familiarity with Next.js App Router, SSR, SSG, and API routes.
• Excellent understanding of frontend performance: code splitting, lazy loading, memoization, virtualization.
• Experience with Git and project management tools (e.g., JIRA).
• Proven experience delivering scalable, high-performance frontend systems with thorough test coverage.
• Strong sense of ownership and bias for action in a fast-paced startup environment.

Preferred Skills
• Experience integrating AI-generated content and LLM-streamed responses into frontend components.
• Familiarity with data visualization libraries (Recharts, D3.js) for analytics and reporting dashboards.
• Experience building embedded micro-frontend components within larger platform shells.
• Exposure to Elasticsearch-powered search UI patterns (faceted search, typeahead, result ranking).

Perks & Benefits
• Competitive compensation and generous stock options.
• Medical insurance coverage.
• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies.

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: Tech Lead/Tech PM Tokenization

Experience :: 9.1 - 12 years

Job Location: Chennai

Responsibilities Direct Responsibilities

1. Centralizing Technical Expertise • Single Point of Contact for Tokenization: • Replace ad-hoc queries to BNP Paribas Switzerland by becoming the internal expert for all tokenization-related technical questions. • Triage, document, and resolve technical issues to avoid redundant requests. • Vendor Coordination: • Consolidate and streamline communication with BNP Paribas Switzerland. • Escalate only critical or unresolved issues to external teams, reducing inefficiencies.

2. Technical Ownership and Problem-Solving • Solution Deep Dive: • Rapidly master the tokenization solution (architecture, APIs, security protocols, performance considerations). • Assess technical feasibility for all 19 WMIS applications, identifying risks and dependencies. • Troubleshooting and Support: • Diagnose and resolve integration challenges (e.g., compatibility, latency, data mapping). • Develop workarounds or solutions for technical blockers.

3. Collaboration with Internal and External Teams • Internal Stakeholder Alignment: • Work with application owners, IT teams, and security experts to ensure smooth adoption. • Translate technical requirements into actionable tasks for development teams. • External Vendor Management: • Clarify and validate technical specifications with BNP Paribas Switzerland. • Ensure vendor deliverables meet WMIS standards and timelines.

4. Roadmap and Implementation Support • Technical Roadmap Contribution: • Help define a phased rollout plan for tokenization, prioritizing applications based on risk, complexity, and WITT milestones. • Hands-On Guidance: • Assist development teams in implementing tokenization (code reviews, testing, validation). • Create technical documentation (integration guides, API specs, troubleshooting FAQs).

5. Risk, Compliance, and Security • Security and Regulatory Compliance: • Ensure the tokenization solution complies with BNP Paribas security policies and regulatory requirements (GDPR, DORA, Swiss data protection laws). • Collaborate with Data Security and Compliance teams to address audit findings. • Risk Mitigation: • Proactively identify technical risks (e.g., performance bottlenecks, data leaks). • Propose and implement mitigation strategies.

6. Knowledge Sharing and Training • Internal Training: • Conduct technical workshops for IT and business teams to build internal expertise. • Develop training materials (e.g., runbooks, best practices). • Documentation: • Maintain a knowledge base for tokenization (FAQs, troubleshooting guides, lessons learned). • Share insights with the broader team to reduce dependency on external support. Contributing Responsibilities: We are seeking a Tech Lead to: • Centralize all technical inquiries related to tokenization, reducing dependency on external teams. • Become the internal technical referent for tokenization, ensuring efficiency, consistency, and rapid issue resolution. • Collaborate with BNP Paribas Switzerland while minimizing bottlenecks in communication. • Support the Project Manager in aligning technical execution with the WITT program timeline. This role is critical to ensuring a smooth, scalable, and compliant tokenization deployment.

Technical & Behavioral Competencies

Technical Skills • Mandatory:

• 10+ years in software development, system integration, or data security.

• Strong problem-solving skills with the ability to quickly learn and master new technologies.

• Experience with APIs, encryption, and data protection (e.g., tokenization, masking, anonymization).

• Familiarity with enterprise IT environments (banking/financial services preferred).

• Highly Desirable: • Knowledge of tokenization standards (e.g., PCI DSS, ISO 27001).

• Experience with cloud-based solutions (AWS, Azure, GCP).

• Understanding of regulatory frameworks (GDPR, DORA).

Soft Skills

• Communication: • Ability to explain complex technical concepts clearly to non-technical stakeholders.

• Collaboration: • Strong teamwork and stakeholder management skills.

• Autonomy and Adaptability: • Self-starter capable of taking ownership of technical challenges.

• Resilient under pressure in a fast-paced, high-stakes environment.

Specific Qualifications: Certifications (a plus): • CISSP, CISM (data security).

• Cloud certifications (AWS, Azure, GCP). • Tokenization or encryption certifications (e.g., TokenEx, Protegrity).

Skills Referential (Required knowledge, skills and abilities)

Transversal Skills:

o Analytical Ability

o Ability to understand, explain and support change

o Ability to develop and adapt a process o Ability to manage / facilitate a meeting, seminar, committee, training…

o Ability to develop others & improve their skills

Behavioral Skills: o Adaptability o Communication skills - oral & written o Critical thinking o Ability to synthetize / simplify Education Level: Master Degree or equivalent - At least 10 years

Job Description
You will develop enterprise-grade frontend experiences embedded within our core platform and collaborate closely with designers, backend engineers, and product managers to deliver a world-class, AI-native user experience. You will build scalable, performant React + Next.js applications that surface real-time intelligence, campaign management interfaces, and data-rich dashboards — deeply integrated with our backend services and platform component framework.

Key Responsibilities
• Design and build responsive, reusable UI components using ReactJS and Next.js — including data visualization dashboards, campaign management interfaces, and customer intelligence widgets.
• Develop large-scale, cloud-ready frontend applications integrated with backend REST APIs, real-time data streams, and Elasticsearch-powered search experiences.
• Manage application state using Redux, ensuring seamless synchronization with backend microservices.
• Build platform-embedded frontend components following the hexagonal UI principle — components are independent, composable, and decoupled from specific data sources via port interfaces.
• Leverage Next.js SSR and SSG capabilities where appropriate for performance-critical views and SEO relevant surfaces.
• Collaborate with product, design, and backend teams to rapidly prototype and deliver high-quality, data-rich features.
• Ensure usability, performance, security, and visual consistency across environments and devices.
• Diagnose and fix UI bugs, rendering performance issues, and frontend bottlenecks.
• Write high-quality, maintainable code with thorough unit and integration tests.
• Follow Tekion UI, design, and engineering best practices.

Skills & Experience
• 5+ years of experience in frontend engineering; Bachelor's degree in Computer Science or a related field.
• Strong hands-on expertise with React, Next.js, JavaScript/TypeScript, and Redux.
• Solid knowledge of HTML, CSS, and web standards (REST, HTTP, JSON, DOM, W3C).
• Experience building enterprise-grade SaaS applications with real-time data and complex state management requirements.
• Familiarity with Next.js App Router, SSR, SSG, and API routes.
• Excellent understanding of frontend performance: code splitting, lazy loading, memoization, virtualization.
• Experience with Git and project management tools (e.g., JIRA).
• Proven experience delivering scalable, high-performance frontend systems with thorough test coverage.
• Strong sense of ownership and bias for action in a fast-paced startup environment.

Preferred Skills
• Experience integrating AI-generated content and LLM-streamed responses into frontend components.
• Familiarity with data visualization libraries (Recharts, D3.js) for analytics and reporting dashboards.
• Experience building embedded micro-frontend components within larger platform shells.
• Exposure to Elasticsearch-powered search UI patterns (faceted search, typeahead, result ranking).

Perks & Benefits
• Competitive compensation and generous stock options.
• Medical insurance coverage.
• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies.

At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. 

Key Responsibilities:  

The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.

This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.

We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.

Leadership & Team Management

• Passion for mentoring and developing engineering talent:
  • Lead and mentor a team of developers, architects, and analysts.
  • Set very high standards for the team and in hiring talent.
• Manage end-to-end project delivery.
• Establish development standards, governance, and best practices.
• Demonstrated ability to lead and drive cross-functional teams.
• Collaborate with stakeholders, product owners, and cross-functional teams.
• Drive organizational goals and engineering strategic initiatives.

Delivery & Project Management

• Drive Agile development processes and sprint planning.
• Ensure high-quality code through reviews and adherence to development standards.
• Manage timelines, risks, dependencies, and delivery milestones.
• Ensure projects meet performance, scalability, and security requirements.
• Coordinate with QA teams for testing strategies and release management.

Required Qualifications

Education:

• A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
• Knowledge of Appian is desirable.

Experience:

• 15+ years of experience in software engineering.
• Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
• AI/ML adoption.
• Proven experience leading development teams.
• Strong knowledge of enterprise application architecture.
• Leading engineering teams and managers.

Technical Skills:

• Deep Understanding software engineering, Algorithms and Data Structures
• Experience in AI Adoptability and usage and ML is highly desirable
• Proficiency in any programming Language (Java, C++, Python, other programming languages)
• Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
• Familiarity with GPU computing and hybrid CPU/GPU architectures.
• Strong grasp of software development best practices, CI/CD, and DevOps principles.

Responsibilities

We are looking for an experienced Senior Forward Deployed Engineer to join our AI Solutions team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Architect and implement agent-based AI solutions using the Workato Agentic AI platform.

• Designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform.

• Design and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs).

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.

• Act as a technical solutions expert with a strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability.

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Please note: In this role, you will be supporting the US business hours from 6:30 PM to 3:30 AM IST!

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 8+ years of relevant experience in design, development, and implementation, with at least 3 years of experience with the Workato platform, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• 5+ years of experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• 2-3 years of coding experience (Java/Python/Ruby).

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset.

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

• Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly.

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process. 
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Why we're hiring:

The Enterprise Security Architect at WPP will be a pivotal role, responsible for defining and evolving the security architecture within WPP. This role ensures that WPP's technology landscape is designed with security, resilience, and compliance as fundamental pillars. The architect will bridge the gap between business objectives, regulatory requirements, and technical implementation, specifically focusing on embedding security best practices.

Operating heavily in the Cyber Risk and Compliance function, the role will have a strong Security Operations architecture focus and will be key to ensuring the Security Operations function is successful and effective.  

This role offers a unique opportunity to shape the security foundation of one of the world's leading creative transformation companies. You will work on cutting-edge technologies, collaborate with diverse global teams, and directly contribute to protecting WPP's intellectual property, client data, and brand reputation in an evolving digital landscape.

What you'll be doing:

Security Architecture Strategy: Develop, maintain, and communicate the domain-specific security architecture vision, strategy, and roadmap, ensuring alignment with WPP's overall enterprise security strategy and business goals.

Secure Design & Development: Provide expert architectural guidance and oversight for key projects and initiatives within the domain, advocating for secure design principles, patterns, and practices throughout the software development lifecycle.

 Compliance & Governance: Ensure that architectural designs and implementations adhere to relevant regulatory compliance frameworks (e.g., GDPR, CCPA, ISO 27001) and internal security policies. Participate in security audits and assessments, translating findings into actionable architectural improvements.

 Threat & Risk Management: Conduct architectural risk assessments and threat modelling within the domain, identifying potential vulnerabilities and recommending appropriate mitigating controls. Integrate risk management practices into architectural decision-making.

 Cybersecurity Integration: Embed advanced cybersecurity concepts, technologies, and best practices (e.g., identity and access management, data protection, network security, incident response capabilities) into the domain's architecture.

Standards & Patterns: Define and promote security architecture standards, guidelines, and reusable patterns for the domain to foster consistency, efficiency, and robustness across solutions. Create associated designs and artefacts as the requirement arises. 

Stakeholder Collaboration: Work closely with other Enterprise Architects, Security Operations, CISO office, Development Teams, Product Owners, and Legal/Compliance to translate security requirements into technical solutions and gain consensus on solutions and architectural direction.

Technology Evaluation: Research, evaluate, and recommend new security technologies and architectural approaches that can enhance the security posture and efficiency of the domain.

Documentation & Communication: Create clear, concise, and comprehensive security architecture documentation, including diagrams, principles, and decision records. Effectively communicate complex security concepts to technical and non-technical audiences.

Security Solution Architecture: When required, form, lead and contribute to successful deliver of specific security solutions and workstreams.

What you'll need:

• Bachelors\master’s degree in computer science, Information Security, or a related field.
• Relevant industry certifications such as CISSP, CISM, SABSA, TOGAF, or CCSP are highly desirable.
• Architectural Expertise: Proven experience (2+ years) as an Enterprise Architect, Domain Architect, or Security Architect in a large, complex enterprise environment, preferably within the advertising, media, or professional services industry.
• Security Frameworks: Deep understanding and practical experience with security architecture frameworks (e.g., NIST, SABSA, TOGAF-ADM with security overlays) and industry best practices.
• Cybersecurity Knowledge: Strong understanding of contemporary cybersecurity threats, attack vectors, and defence mechanisms. Experience with various security domains including application security, infrastructure security, data security, cloud security (AWS, Azure, GCP), and identity management.
• Compliance Acumen: Solid knowledge of data privacy regulations (e.g., GDPR, CCPA) and other relevant industry compliance standards (e.g., ISO 27001, SOC 2).
• Risk Management: Demonstrated ability to perform security risk analysis, articulate risks to stakeholders, and propose effective architectural mitigations.
• Analytical & Problem-Solving: Exceptional analytical skills to decompose complex security challenges into manageable architectural solutions.
• Communication & Influence: Excellent verbal and written communication skills, with the ability to influence technical teams and senior leadership on security architectural direction.
• Technical Acumen: Hands-on experience with security tools and technologies is a plus, enabling informed architectural decisions.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Senior DB2 Systems Programmer

Position Summary

Provide premium DB2 system programming support and services to Ensono mainframe clients.

The successful candidate will perform mainframe DB2 database related system administration tasks and tuning to support our customers’ DB2 environments. The individual will need to work with vendor personnel to achieve timely solutions of database problems. The individual will be responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests.

The successful candidate will be called upon to perform a variety of database optimizations that will include general reporting and analysis of the efficiency of the database configuration and periodic review of database performance.

Key Areas of Focus for this Role

• Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to Mainframe DB2 database and related products
• Provide primary support for reported problems related to DB2 and related software products
• Provide support on 24 x 7 x 365 basis across multiple time zones.
• Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products.
• Provide primary support for reported problems related to DB2 tables spaces

• Communicate to both customer and management the status of issues at intervals during resolution process.
• Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.

• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
• In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

• Bachelor’s degree required and/or equivalent work experience.
• 8+ years of professional experience in DB2 for administration and systems programming support. CA and IBM tools for DB2 a plus
• Experience in building new DB2 subsystem environment
• Experience with configuring and managing DB2 in a parallel sysplex, DB2 Datasharing environments
• Ability to develop innovation, strategies, processes, and best practices in software management
• Experience with reviewing new versions of DB2 for functionality, advising how they benefit the client
• Ability to review DB2 security to find potential risks
• Experience with reorganization of application data
• Experience with reviewing, tuning of internal DB2 buffer pools and SQL code
• Experience with supporting DB2 security requests

• Support planned (disaster recovery) and unplanned (emergency) database recovery activities

• Knowledgeable in best practices of software management, maintenance, and documentation
• Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization
• Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues.

• System programming knowledge of multiple Mainframe Database Management Systems is a bonus.

Other Qualifications

• Self-motivated and able to work independently.
• Demonstrated ability to respond quickly and effectively to support requests from multiple clients
• Must be able to multi-task and work under short deadlines and in high pressure situations.
• Excellent communication skills (written, verbal and presentations)
• Ability to work as part of a team, as well as independently.
• Experience in installation/upgrade/customization of DB2 subsystem & related ISV software products
• SMPE Knowledge and experience

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with US payroll tax filing and deposits for our clients.The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience.  In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow.

Work mode: Hybrid (2 days in office every week)

Work Timing : 3:00 PM - 12:00 AM IST

A day in the life (Responsibilities) 

• Perform routine payroll tax profile audits of existing clients to ensure accuracy
• Processes payroll corrections to prepare for amendments and communicates summaries of the corrections to clients
• Completes monthly New Hire Reporting to state agencies
• Assists in monthly, quarterly and annual tax filing audits
• Communicates with clients regarding missing or invalid account information
• Maintain individual performance to meet established team goals and OKRs
• Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations
• Participate in various processes and initiatives to ensure accurate payments and filings of client taxes

What you'll need to thrive (Requirements)

• Bachelor’s Degree with relevant experience,
• 1 to 5 years experience working in a similar role or closely related field
• Knowledge of US payroll taxes including federal, state, local, and paid family leave
• Prior experience in a customer service role
• Excellent written and verbal communication skills
• Ability to adapt to change and varying job responsibilities
• Effectively manage time and self-start projects
• Comfortable working with sensitive/confidential information
• Proficient in Microsoft Excel

Payroll Tax Terms (Nice to Have)

• Local Tax filings / LIT
• US Payroll / Taxation
• Payroll Audits
• 401k, SCORP, garnishments, pretax deduction
• Payroll Testing

Payroll Tax Terms (Great to Have)

• Amended returns / Amendments
• 941, 940, W2 Filing, SUI/SUTA, FICA, Social Security, Medicare
• TPA, POA

AI at Toast 

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

Our People and Places team's ambition is that our People Experience is a key differentiator and reason for candidates to choose Toast and employees to stay at Toast, as much as our Products are today. Our People Products team goal is to amplify the People Team’s ambition by developing AI-powered conversational self-service products to deliver personalized employee experiences and insights in the flow of work through cloud based scalable, integrated, compliant products to unleash productivity and boost engagement of Toasters and possibly also ship to Toast customers.

We are seeking a Senior HRIS Analyst to join our People Products team reporting into the HCM Solutions Architect on the People Products team. In this critical role, you will be responsible for system configuration across various functional areas within Workday that power our employee experience and operational excellence, with the first big initiatives focused on Toast’s global expansion and supporting US payroll. You'll work closely with People, Finance, and IT stakeholders to build scalable and successfully adopted solutions.

A day in the life (Responsibilities)

• Serve as the subject matter expert across multiple areas of Workday, with specific focus on HCM, Configuration of modules like Benefits, Absence & Time tracking
• Collaborate with cross-functional teams (People Operations, Payroll, Total Rewards, IT etc.) to understand and improve business processes, providing Workday solutions that drive efficiency
• Lead end-to-end system configuration to support evolving business needs 
• Continuously identify opportunities for process efficiency and system improvements, adopting a product-driven mindset to optimize Workday
• Understand data flows, business processes and system usages between Workday and other systems (both internal and external)
• Drive major Workday releases, including comprehensive plan for adoption of new features and regression testing for impacts to existing configurations
• Collaborates with business leaders to design and build reports to assist in data analysis, trends, and strategic planning
• Ensures compliance with data protection regulations and collaborates with various departments to manage security configurations and access controls. 
• Evaluate requests for new products to determine alignment with existing Toast systems and overall systems strategy goals

What you'll need to thrive (Requirements)

• Experience in Benefits module in Workday is mandate.
  5+ years of hands-on configuration experience within Workday HCM, and 3+ years in at least one other functional area  (Benefits,  Absence & Time tracking etc.
• 5+ years of proven ability building and maintaining Workday HCM reporting
• Workday Certification in Workday HCM (preferred)
• Preferred a minimum of 5 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree
• Understands how company systems are integrated within and outside of the HR organization
• Has worked in a highly matrixed, global organization 
• Experienced working in a SOX based environment and have been responsible for programs and processes that are SOX compliant
• End-to-end process understanding with an ability to develop and maintain processes, and HR service center procedures.
• Exceptional written and verbal communication skills and sound influential skills
• Project management experience with a demonstrated ability to effectively manage several objectives simultaneously while prioritizing and executing technology roadmap plans.
• Collaborative problem-solving approach; leverages relationships and strong business acumen to understand not only the “what” the “why” behind requests; displays empathy for partner teams
• Ability to multitask under pressure and thrive in a fast-paced environment; flexible and able to respond to rapidly changing business needs
• Education : Bachelors degree is mandatory

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Why we're hiring:

The Process Engineer is responsible for designing, engineering, maintaining, and continuously improving Operational Security processes across WPP. The role focuses on defining how Operational Security operates in practice, ensuring processes are clear, auditable, automation-enabled, and scalable. This is an individual contributor role with no people management responsibilities; management accountability sits with the Process Engineering Lead.

What you'll be doing:

Operational Security Process Engineering (Assess)

• - Engineer and maintain end-to-end operational security processes across SOC operations, incident response, detection engineering, threat hunting, threat intelligence, automation, and vulnerability management.
• - Define workflows, decision points, inputs/outputs, and escalation paths for operational activities.
• - Maintain the authoritative process library describing how Operational Security services operate.

Process Standardisation, Consistency & Governance (Safeguard)

• - Ensure processes are standardised, consistent, and aligned across teams and regions.
• - Align processes to internal policy, risk, legal, and assurance requirements.
• - Act as a quality gate for new or changed processes to ensure clarity and audit readiness.

Automation-Enabled Process Design (Operate)

• - Partner with Security Automation Engineering to ensure processes are automation-friendly and evidence-driven.
• - Identify manual or high-effort steps and work with engineering teams to automate or eliminate them.
• - Ensure documented processes accurately reflect real system behaviour.

Audit, Assurance & Evidence Support

• - Maintain process documentation suitable for internal and external audit.
• - Support audits and reviews by explaining processes, control points, and evidence sources.
• - Ensure traceability between process definitions, tooling, and execution.

Continuous Improvement & Operating Model Maturity

• - Review and improve processes based on operational feedback, incidents, and maturity assessments.
• - Support KPI, maturity, and continual service improvement initiatives.
• - Partner with security teams to evolve processes as capabilities mature.

What you'll need:

Essential:

• - Experience designing or engineering operational processes in a security or technology environment.
• - Strong understanding of security operations domains and how they interconnect.
• - Ability to translate operational activity into clear, auditable processes.
• - Strong documentation and stakeholder communication skills.

Desirable:

• - Experience supporting audit or assurance activity.
• - Familiarity with automation-first or engineering-led operating models.
• - Exposure to ITIL or process maturity frameworks in practical application

ADDITIONAL INFORMATION

• - Individual contributor role reporting to the Process Engineering Lead.
• - Works closely with Automation Engineering, Detection Engineering, IR, CTI, and VM teams.
• - Central to WPP’s Autonomic Security Operations and automation strategy

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com. 

JOB TITLE

Senior Mainframe Systems Programmer – zOS and ISV

Position Summary

Provide premium zOS system programming support and services to Ensono mainframe clients.

The successful candidate will perform mainframe zOS operating System upgrades (V2.5 and V3.1) using SMPE and zOSMF workflows, ISV product upgrades/maintenance apply for zOS compatibility to support our customers’ mainframe environments and ensure contractual obligations are met. The individual will need to work with vendor personnel to achieve timely upgrades of zOS, ISV products before end of support.

JOB DESCRIPTION

As a recognized leader in IT infrastructure management, Ensono is dedicated to cultivating talented individuals with unique skillsets who know how to dream big and build bigger. We are looking for passionate and self-motivated candidates to apply for our Senior/ Expert Mainframe Systems Programmer open position!

This position is a full-time, entry level job role. We prefer candidates be located within Bangalore or Chennai or Pune.

Job Duties AND RESPONSIBILITIES

Perform standard system programming activities like configuration, installation & maintenance using SMP/E, and vendor software installations in the mainframe environment.

Support other team: storage management, performance tuning, capacity planning, security, networking, and operating procedures from zOS perspective.

Work with Mainframe System Programmers staff across tracks to enhance the mainframe environment.

Participate in software(ISVs and zOS) deployments and various support functions as defined by the department manager.

Possess interpersonal skills needed to foster good relations with business and development users.

Assist team members to solve problems, make innovative improvements and make decisions.

Identify and implement system and process improvements in the z/OS environment Work with

application support teams and other internal customers to facilitate business initiatives.

Review and Approve documentation of system software products including usage instructions, configuration notes, test plans, details of customizations necessary for our environment, as well as process and procedure guides.

• Mandatory Skills:
  • Expertise in performing SMP/E and Non-SMPE Installation of ISV products)
  • Operating system z/OS upgrades workflow execution.
  • JES3/JES2 initialization
  • Sysplex and config management(good to have)
  • Fluent in JCL and IBM Utilities (IEBGENER/IEBCOPY/AMASPZAP/DFDSS)
  • ISPF/TSO and other basic
  • Basic knowledge of REXX/CLIST
  • Designing project plan(upgrades, maintenance, decom) with task list for all stakeholders and communicating the timelines with delivery and customer.
  • Formulate roadmaps with all pre-requisites to achieve an project completion.
  • Technically guide a team of highly motivated system programmers with technical working sessions.

Required Skills

• 8+ years of professional work experience as a Mainframe System Programmer in zOS & ISVs.
• Possess the drive and self-motivation to sharpen current skills while also learning something new
• Intermediate proficiency in MS Office (Excel, PowerPoint, Project, and Word) or MAC equivalent products
• Possess a conceptual or practical understanding of or have a willingness to learn various technologies including but not limited to Mainframe, Open Systems, Networking, etc.
• Ability to present ideas in a clear and concise manner - sharp communication skills both verbal and written
• Decision making skills – know when to ask for guidance/help or when to escalate an issue
• Possess strong analytical/problem-solving, organizational, and time management skills
• Proactive attitude, dependable, and detailed-oriented
• Ability to function in a fast-paced environment and manage the stress level
• Ability to actively participate within a team and collaborate with others effectively  
• Ability to take constructive criticism or receive corrective instructions without offense

QUALIFICATIONS

Desired candidates will have a degree and/or equivalent experience.

Mainframe Certifications / Badges is an added advantage.

ADDITIONAL INFORMATION

The incumbent of this position will report to the Mainframe Optimize / Mainframe Academy Leader.

Specific needs may vary based on business necessity. The qualifications and responsibilities outlined should be used as guidance regarding required and preferred skills.

Our Values

Whether providing unprecedented solutions for clients or collaborating with each other to make unexpected connections, our teams are to exhibit these core values across every endeavor:

Honesty - We’re transparent and accountable

Reliability - We deliver on our promises

Collaboration - We thrive as a team

Curiosity - We relentlessly innovate on behalf of our clients

Passion - We love what we do and share our enthusiasm

Shift Timing- 1:30 PM to 10:30 PM

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Application Developer – Commercial Application 

Job Description 
 

We are seeking a skilled Application Developer to join our Commercial Applications team, with a primary focus on supporting and enhancing DocuSign CLM (Contract Lifecycle Management). In this role, you will extend and optimize DocuSign CLM functionality, integrate it with other business platforms, and ensure it meets evolving enterprise needs. You will collaborate within a dynamic team environment and work independently to deliver high-impact solutions. 
 

Key Responsibilities 
 

• Administer, analyze, design, program, debug, test, and modify software enhancements to meet stakeholder requirements for platforms such as DocuSign CLM, GoTransverse, and ServicePath 

• Translate internal client requirements into robust application features and creative prototypes 

• Perform unit, integration, functional, and non-functional testing to ensure quality and reliability 

• Troubleshoot and debug applications, resolving issues efficiently 

• Evaluate existing applications to update and add new features, focusing on scalability and maintainability 

• Develop comprehensive technical documentation and handbooks to accurately represent application design and architecture 

• Maintain the security and integrity of application software, following enterprise security protocols 

• Collaborate with cross-functional teams and communicate effectively with stakeholders and leadership 

• Manage competing priorities and thrive in a fast-paced, evolving environment 

Qualifications 
 

Basic Requirements: 

• 3–6 years of professional experience in application and software development 

• 3–6 years of hands-on coding experience in languages such as Python, C#, JSON, Java, SQL, XML, HTML, CSS, etc. 

• Bachelor’s degree in computer science, Information Technology, or a related field 

• Experience working in a global team setting and for a US-based company 

• Excellent verbal and written communication skills 

• Ability to understand commercial business processes and customizations related to billing, including CPQ (ServicePath), Salesforce, Workday, and DocuSign CLM 

• Working knowledge of the Quote-to-Cash process and application development lifecycle 

• Experience with API integrations for enterprise systems; demonstrated ability to write Web Services (RESTful, SOAP) and fault-tolerant code 

• Experience in both waterfall and agile development frameworks 

• Strong problem-solving, critical thinking, and analytical skills 

Preferred Skills and Experience 

• 3–6 years hands-on experience supporting DocuSign CLM is a plus 

• Advanced working knowledge of DocuSign CLM+, DocuSign IAM, or DocuSign Navigator 

• Excellent time management and organizational skills 

• Experience with complex billing structures (e.g., consumption/usage-based billing models) 

• Keen attention to detail and strong interpersonal skills 

• Project management experience is a plus 

• Familiarity with generic AI platforms (e.g., Azure AI, Gemini) is a plus 

• Ability to adapt to new technologies and drive continuous improvement 

About Us 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L2 ARO Engineer provides advanced application support, focusing on Java and .Net based troubleshooting, incident resolution, RCA, change support, and reliability improvements. The role serves as the primary escalation point for L1, partnering with development, infrastructure, and middleware teams to ensure availability, performance, and operational excellence.

Key Responsibilities

Incident & Problem Management

• Own end‑to‑end resolution of incidents escalated from L1.
• Perform deep troubleshooting of Java applications, logs, JVM parameters, and platform components.
• Actively participate in or lead Major Incident (MI) bridges.
• Perform RCA and implement permanent fixes.
• Identify recurring issues, trends, and preventive actions.

Change, Release & Operational Readiness

• Review and support production changes related to applications/middleware.
• Perform post‑change validation and production checkouts.
• Highlight risks related to Java versions, certificates, dependencies, and configurations.
• Ensure applications meet availability, performance, and resilience targets.

Monitoring, Automation & Maintenance

• Monitor application health, performance metrics, and system behavior.
• Develop and enhance automation scripts (Shell/Python/PowerShell) for health checks, validations, and repetitive tasks.
• Improve monitoring dashboards, alerts, and observability coverage.
• Maintain and update runbooks, SOPs, and KB articles.

Collaboration & Stakeholder Communication

• Work closely with Dev (L3/L4), Infrastructure, DB, Middleware, and Security teams.
• Serve as the primary operational contact for assigned applications.
• Provide clear technical updates during incidents and changes.

Skills & Qualifications

Technical Skills

• Strong Java and .Net fundamentals and troubleshooting.
• Strong Unix/Linux and networking skills.
• Scripting (Shell/Python/PowerShell) – development & optimization.
• Experience with observability tools: Splunk, Grafana, AppDynamics, ELK.
• Solid understanding of ITSM processes (Incident, Problem, Change).
• Experience in RCA, DR validation, and resilience operations.

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ownership mindset and ability to handle high pressure issues.
• Clear communication with stakeholders at all levels.

Experience & Education

• 3–6 years in application support, production operations, or ARO.
• Bachelor’s degree in engineering, Computer Science, or equivalent.

Working Conditions

• Rotational shifts including nights/weekends/holidays.
• Fast-paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

Ensono’s Cloud Consultancy team is expanding to meet increasing client demand for complex, high-value cloud transformation projects, ranging from traditional lift-and-shift migrations to advanced platform modernization (VM to PaaS or serverless). We are seeking Consultants to join our AWS team, delivering thought leadership and high-quality migration solutions for enterprise clients leveraging AWS public cloud.

We are looking for an AWS Migration Engineer / Consultant to support the migration of workloads to AWS cloud environments. You will work closely with senior architects, clients, and delivery teams to execute migration projects, deploy AWS services, implement automation, and ensure smooth transitions from on‑premises to cloud.

This role is suitable for someone with extensive hands-on AWS migration experience.

Key Responsibilities

Migration & Deployment

• Support migration projects involving servers, applications, and databases from on‑premises or private cloud to AWS.
• Participate in assessment, discovery, planning, cutover, and post‑migration optimization.
• Execute re-hosting and re-platforming activities using AWS migration tools (Application Migration Service, DMS, Migration Hub, App2Container).
• Deploy, configure, and validate AWS services and infrastructure components.

Cloud Engineering & Automation

• Implement Infrastructure as Code (IaC) using Terraform or AWS CloudFormation.
• Contribute to CI/CD pipelines for IaC and application deployments.
• Support creation and maintenance of reusable Terraform modules and automation scripts.
• Assist in enforcing quality and security checks (tflint, Checkov, tfsec).

Operational Support & Troubleshooting

• Assist in integration, testing, and troubleshooting of AWS workloads.
• Monitor environments using CloudWatch, X-Ray, Config, and related tools.
• Support optimization efforts for cost, performance, and security.

Documentation & Collaboration

• Prepare technical documentation, runbooks, and migration playbooks.
• Participate in client workshops and provide technical inputs when required.
• Collaborate with global delivery teams and follow established cloud best practices.
• Engage in internal learning, certifications, and capability-building initiatives.

Technical Requirements

Cloud & AWS Knowledge

• Working experience with core AWS services (EC2, S3, VPC, IAM, RDS, Lambda, ECS/EKS basics).
• Understanding of AWS multi-account management, Organizations, and Control Tower (preferred).

Migration Tools & Methods

• Familiarity with at least one AWS migration tool:
• Application Migration Service
• Database Migration Service (DMS)
• Migration Hub
• App2Container
• Understanding of migration approaches (re-host, re-platform, refactor basics).

Infrastructure as Code & Automation

• Hands-on experience with Terraform or CloudFormation.
• Basic knowledge of CI/CD concepts and tools (GitHub Actions, CodePipeline, Jenkins).
• Scripting proficiency in Python, Bash, or PowerShell.

Containers & Modernization (Nice to Have)

• Exposure to Docker, Kubernetes (EKS), or AWS serverless services like Lambda.
• Monitoring, Security & Governance
• Understanding of AWS monitoring and security tools (CloudWatch, Config, GuardDuty).
• Awareness of IAM best practices and least privilege principles.

Non-Technical Requirements

• Strong problem-solving and analytical skills.
• Good communication skills with the ability to interact with clients and team members.
• Self-driven, eager to learn, and capable of working collaboratively in global teams.
• Organized and able to handle multiple tasks in fast-paced environments.
• High integrity, professionalism, and attention to detail.

Industry Qualifications:

• 5+ years in technology consulting leadership roles.
• 4+ years in AWS technology planning and implementation, with a track record of leading large-scale AWS projects.
• Bachelor’s Degree (BE) in a related field required; Master’s Degree preferred.

Certifications:

• AWS Solutions Architect –Professional
• AWS DevOps Engineer – Associate / Professional
• HashiCorp Terraform Associate

"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Job Summary:
Ensono’s Cloud Consultancy team is expanding to meet increasing client demand for complex, high-value cloud transformation projects, ranging from traditional lift-and-shift migrations to advanced platform modernization (VM to PaaS or serverless). We are seeking Consultants to join our AWS team, delivering thought leadership and high-quality migration solutions for enterprise clients leveraging AWS public cloud.

We are looking for an AWS Migration Engineer / Consultant to support the migration of workloads to AWS cloud environments. You will work closely with senior architects, clients, and delivery teams to execute migration projects, deploy AWS services, implement automation, and ensure smooth transitions from on‑premises to cloud.

This role is suitable for someone with extensive hands-on AWS migration experience.

Key Responsibilities

Migration & Deployment

• Support migration projects involving servers, applications, and databases from on‑premises or private cloud to AWS.
• Participate in assessment, discovery, planning, cutover, and post‑migration optimization.
• Execute re-hosting and re-platforming activities using AWS migration tools (Application Migration Service, DMS, Migration Hub, App2Container).
• Deploy, configure, and validate AWS services and infrastructure components.

Cloud Engineering & Automation

• Implement Infrastructure as Code (IaC) using Terraform or AWS CloudFormation.
• Contribute to CI/CD pipelines for IaC and application deployments.
• Support creation and maintenance of reusable Terraform modules and automation scripts.
• Assist in enforcing quality and security checks (tflint, Checkov, tfsec).

Operational Support & Troubleshooting

• Assist in integration, testing, and troubleshooting of AWS workloads.
• Monitor environments using CloudWatch, X-Ray, Config, and related tools.
• Support optimization efforts for cost, performance, and security.

Documentation & Collaboration

• Prepare technical documentation, runbooks, and migration playbooks.
• Participate in client workshops and provide technical inputs when required.
• Collaborate with global delivery teams and follow established cloud best practices.
• Engage in internal learning, certifications, and capability-building initiatives.

Technical Requirements

Cloud & AWS Knowledge

• Working experience with core AWS services (EC2, S3, VPC, IAM, RDS, Lambda, ECS/EKS basics).
• Understanding of AWS multi-account management, Organizations, and Control Tower (preferred).

Migration Tools & Methods

• Familiarity with at least one AWS migration tool:
• Application Migration Service
• Database Migration Service (DMS)
• Migration Hub
• App2Container
• Understanding of migration approaches (re-host, re-platform, refactor basics).

Infrastructure as Code & Automation

• Hands-on experience with Terraform or CloudFormation.
• Basic knowledge of CI/CD concepts and tools (GitHub Actions, CodePipeline, Jenkins).
• Scripting proficiency in Python, Bash, or PowerShell.

Containers & Modernization (Nice to Have)

• Exposure to Docker, Kubernetes (EKS), or AWS serverless services like Lambda.
• Monitoring, Security & Governance
• Understanding of AWS monitoring and security tools (CloudWatch, Config, GuardDuty).
• Awareness of IAM best practices and least privilege principles.

Non-Technical Requirements

• Strong problem-solving and analytical skills.
• Good communication skills with the ability to interact with clients and team members.
• Self-driven, eager to learn, and capable of working collaboratively in global teams.
• Organized and able to handle multiple tasks in fast-paced environments.
• High integrity, professionalism, and attention to detail.

Industry Qualifications:

• 5+ years in technology consulting leadership roles.
• 4+ years in AWS technology planning and implementation, with a track record of leading large-scale AWS projects.
• Bachelor’s Degree (BE) in a related field required; Master’s Degree preferred.

Certifications:

• AWS Solutions Architect –Professional
• AWS DevOps Engineer – Associate / Professional
• HashiCorp Terraform Associate

Shift Timing

1:30 PM to 10:30 PM and 5:30 PM to 2:00 AM(Flexible to work in both the shift)

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Job Summary:
Ensono’s Cloud Consultancy team is expanding to meet increasing client demand for complex, high-value cloud transformation projects, ranging from traditional lift-and-shift migrations to advanced platform modernization (VM to PaaS or serverless). We are seeking Consultants to join our AWS team, delivering thought leadership and high-quality migration solutions for enterprise clients leveraging AWS public cloud.

We are looking for an AWS Migration Engineer / Consultant to support the migration of workloads to AWS cloud environments. You will work closely with senior architects, clients, and delivery teams to execute migration projects, deploy AWS services, implement automation, and ensure smooth transitions from on‑premises to cloud.

This role is suitable for someone with extensive hands-on AWS migration experience.

Key Responsibilities

Migration & Deployment

• Support migration projects involving servers, applications, and databases from on‑premises or private cloud to AWS.
• Participate in assessment, discovery, planning, cutover, and post‑migration optimization.
• Execute re-hosting and re-platforming activities using AWS migration tools (Application Migration Service, DMS, Migration Hub, App2Container).
• Deploy, configure, and validate AWS services and infrastructure components.

Cloud Engineering & Automation

• Implement Infrastructure as Code (IaC) using Terraform or AWS CloudFormation.
• Contribute to CI/CD pipelines for IaC and application deployments.
• Support creation and maintenance of reusable Terraform modules and automation scripts.
• Assist in enforcing quality and security checks (tflint, Checkov, tfsec).

Operational Support & Troubleshooting

• Assist in integration, testing, and troubleshooting of AWS workloads.
• Monitor environments using CloudWatch, X-Ray, Config, and related tools.
• Support optimization efforts for cost, performance, and security.

Documentation & Collaboration

• Prepare technical documentation, runbooks, and migration playbooks.
• Participate in client workshops and provide technical inputs when required.
• Collaborate with global delivery teams and follow established cloud best practices.
• Engage in internal learning, certifications, and capability-building initiatives.

Technical Requirements

Cloud & AWS Knowledge

• Working experience with core AWS services (EC2, S3, VPC, IAM, RDS, Lambda, ECS/EKS basics).
• Understanding of AWS multi-account management, Organizations, and Control Tower (preferred).

Migration Tools & Methods

• Familiarity with at least one AWS migration tool:
• Application Migration Service
• Database Migration Service (DMS)
• Migration Hub
• App2Container
• Understanding of migration approaches (re-host, re-platform, refactor basics).

Infrastructure as Code & Automation

• Hands-on experience with Terraform or CloudFormation.
• Basic knowledge of CI/CD concepts and tools (GitHub Actions, CodePipeline, Jenkins).
• Scripting proficiency in Python, Bash, or PowerShell.

Containers & Modernization (Nice to Have)

• Exposure to Docker, Kubernetes (EKS), or AWS serverless services like Lambda.
• Monitoring, Security & Governance
• Understanding of AWS monitoring and security tools (CloudWatch, Config, GuardDuty).
• Awareness of IAM best practices and least privilege principles.

Non-Technical Requirements

• Strong problem-solving and analytical skills.
• Good communication skills with the ability to interact with clients and team members.
• Self-driven, eager to learn, and capable of working collaboratively in global teams.
• Organized and able to handle multiple tasks in fast-paced environments.
• High integrity, professionalism, and attention to detail.

Industry Qualifications:

• 5+ years in technology consulting leadership roles.
• 4+ years in AWS technology planning and implementation, with a track record of leading large-scale AWS projects.
• Bachelor’s Degree (BE) in a related field required; Master’s Degree preferred.

Certifications:

• AWS Solutions Architect –Professional
• AWS DevOps Engineer – Associate / Professional
• HashiCorp Terraform Associate

Shift Timing

1:30 PM to 10:30 PM and 5:30 PM to 2:00 AM(Flexible to work in both the shift)

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request

About Us (Ensono) 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L3 ARO Engineer ensures end-to-end reliability, resilience, and performance of critical applications. This role acts as the final technical escalation point, leads major incidents, performs deep diagnostics (especially for Java and .Net based systems), drives permanent fixes, and influences architecture, automation, and operational standards. The engineer mentors L1/L2 teams and partners closely with Development, Architecture, Platform, and Security.

Key Responsibilities

Incident & Problem Management

• Lead major incident (MI) bridges and restore service with minimum business impact.
• Handle all L3 escalations, perform deep diagnostics across Java, JVM, middleware, OS, and infra.
• Own technical RCAs, drive long‑term and systemic remediation.
• Identify recurring failure patterns and risks.

Reliability Engineering

• Apply SRE principles: SLIs/SLOs, error budgets, resilience patterns.
• Tune JVM parameters, analyze thread/heap dumps, and improve performance.
• Influence application architecture for fault tolerance, scalability, and recoverability.
• Validate DR readiness, failover behavior, and resilience testing outcomes.

Change, Release & Risk

• Provide technical approval and risk assessment for high-risk changes.
• Enforce operational readiness for new apps and major releases.
• Ensure changes meet audit, compliance, and regulatory expectations.

Automation, Monitoring & Observability

• Build advanced automation using Shell/Python/PowerShell.
• Develop frameworks for health validation, automated recovery, and compliance checks.
• Define observability standards; optimize alerts and improve MTTR.

Leadership & Mentorship

• Mentor L1/L2 teams; review and approve runbooks, SOPs, and KB articles.
• Act as a trusted technical advisor to stakeholders and leadership.

Skills & Qualifications

Technical (Mandatory)

• Strong knowledge of application architecture, distributed systems, and middleware.
• Java expertise: JVM internals, GC, memory management, thread/heap dump analysis, performance tuning.
• .Net -- CLR internals, garbage collection, memory management, thread/dump analysis, and application performance tuning.
• Strong Unix/Linux, networking basics, and advanced scripting (Shell/Python/PowerShell/VBS).
• Advanced SQL and understanding of databases; Autosys (or equivalent scheduler).
• Handson with observability tools: Splunk, AppDynamics/Dynatrace, ELK, Grafana, Prometheus.

Reliability & Operations

• Major incident leadership, deep RCA, change/release readiness, DR & resilience engineering.
• Experience in regulated production environments.

Soft Skills

• Strong technical leadership and decision‑making.
• Clear communication during high‑pressure incidents.
• Ownership mindset and business awareness.

Experience & Education

• 7–12+ years in Application Reliability, Production Support, SRE, or platform operations.
• Bachelor’s degree in Computer Science/Engineering or equivalent.
• ITIL, cloud, or industry certifications (preferred).
• Banking/financial domain experience (preferred).

Working Conditions

• On‑call and after‑hours support as required.
• Fast‑paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

About Us (Ensono)

 Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

About Role

• Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to Mainframe DB2 database and related products
• Provide primary support for reported problems related to DB2 and related software products
• Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products.
• Provide primary support for reported problems related to DB2 tables spaces
• Communicate to both customer and management the status of issues at intervals during resolution process.

Responsibilities

• Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.

• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
• In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures

Experience level - 5 to 8 yrs

Mandatory Skills

• Bachelor’s degree required and/or equivalent work experience.
• 8+ years of professional experience in DB2 for administration and systems programming support. CA and IBM tools for DB2 a plus
• Experience in building new DB2 subsystem environment
• Experience with configuring and managing DB2 in a parallel sysplex, DB2 Datasharing environments
• Ability to develop innovation, strategies, processes, and best practices in software management
• Experience with reviewing new versions of DB2 for functionality, advising how they benefit the client
• Ability to review DB2 security to find potential risks
• Experience with reorganization of application data
• Experience with reviewing, tuning of internal DB2 buffer pools and SQL code
• Experience with supporting DB2 security requests

• Support planned (disaster recovery) and unplanned (emergency) database recovery activities

• Knowledgeable in best practices of software management, maintenance, and documentation
• Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization
• Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues.

• System programming knowledge of multiple Mainframe Database Management Systems is a bonus.

 Good to have skills

• Self-motivated and able to work independently.
• Demonstrated ability to respond quickly and effectively to support requests from multiple clients
• Must be able to multi-task and work under short deadlines and in high pressure situations.
• Excellent communication skills (written, verbal and presentations)
• Ability to work as part of a team, as well as independently.
• Experience in installation/upgrade/customization of DB2 subsystem & related ISV software products
• SMPE Knowledge and experience

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary:

 Selects, develops and evaluates staff to ensure efficient operation of the function. Responsible for directing and executing day-to-day operations. Oversees delivery of services or functions of the group in accordance with organizational objectives. Recommend and implement operational improvements. Participates in annual budget process, periodic forecasting, and periodic analysis of operations performance.

Job Responsibilities:

• Leadership & Strategy:
• Lead the IT team responsible for the Workday application, providing direction, mentorship, and support.
• Develop and implement strategic plans for the Workday platform to align with business objectives.
• Collaborate with senior leadership to identify opportunities for leveraging Workday to improve business processes.
• Project Management:
• Oversee the planning, execution, and delivery of Workday-related projects.
• Ensure projects are completed on time, within scope, and within budget.
• Manage stakeholder expectations and communicate project status effectively.
• Technical Expertise:
• Provide technical guidance and support for the Workday application, including configuration, integration, and troubleshooting.
• Stay updated on the latest Workday features and best practices to ensure the platform is utilized to its full potential.
• Coordinate with vendors and external partners to resolve issues and implement enhancements.
• Operational Excellence:
• Ensure the stability, security, and performance of the Workday application.
• Develop and enforce policies and procedures for system use and data management.
• Monitor system performance and implement improvements as needed.
• Team Development:
• Foster a collaborative and innovative team environment.
• Identify training and development opportunities for team members.
• Conduct performance reviews and provide constructive feedback.

Mandatory Skills

• Be able to work with the business team to document business requirements.

• Can analyze requirements to come up with design options by assessing impact on associated up-stream and down-stream systems, tools and processes.
• Work with the business and internal WD team to help decide on the optimal design.
• Be able to independently work on configuring/building the design in the system.
• Document design and build specifications.
• Can come up with the testing scenarios and requirements for testing.
• Have about 8-10+ years of hands-on experience in implementing Workday as a core WD expert in a global setup.
• Can work as a ‘go to’ in-house expert for providing technical solution to the HR team globally.  
• A strategic thinker to:
• Collaborate with senior leadership to identify opportunities for leveraging Workday to improve business processes
• Be an innovator to promote process automation using WD and non-WD tools.
• Drive AI solution by working with WD vendor or internal AI team.
• Some experience on managing the delivery would be a plus
• Be a mentor to help team advance their technical skills.
• Strong communication and inter-personal skills.
• Have contributed on WD community is desirable skill. 

Preferred Skills:

• Workday certification(s).
• Experience with Workday integrations and reporting.
• Knowledge of HR processes and systems.

Shift Timing: 1:30 PM IST to 10:30 PM IST

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

• Strong experience creating and deploying cloud infrastructure on Azure, AWS, and GCP
• Understanding of Python and Docker for developing web APIs
• Understanding of deploying solutions to Kubernetes.
• Familiarity with serverless technologies across functions, queues, file storage, API management, and key‑value stores
• Experience with integration patterns and working with various APIs
• Knowledge of DevOps principles and Git, preferably with experience in modern techniques such as monorepos
• Proficiency in Infrastructure‑as‑Code languages such as Terraform and CloudFormation
• Understanding of design patterns for building scalable and efficient systems
• A quality‑driven, test‑first mindset
• Excellent written and verbal communication skills
• Familiarity with Diagrams‑as‑Code for documenting infrastructure architecture is a plus
• Understanding of modern authentication protocols such as OAuth2 and OIDC
• Consideration of cross‑cutting concerns like observability and security in infrastructure design
• Contributions to open‑source projects are a plus

Job Overview:

We are seeking an experienced Senior Data Engineer to build and optimize scalable data platforms using Microsoft Fabric, Databricks (and/or Snowflake). The role focuses on designing reliable data pipelines, lakehouse and warehouse models, and semantic layers that enable enterprise analytics, BI, and AI/Gen AI use cases.

You will work closely with analytics, BI, and data science teams to deliver high-quality, performant, and governed data solutions, while driving best practices in data engineering, optimization, and platform design.

Key Responsibilities

• Design, build, and maintain end-to-end data solutions on Microsoft Fabric, Databricks, including Pipelines, Notebooks, Lakehouse, Data Warehouse, and Semantic Models.
• Implement scalable data ingestion, transformation, and loading (ETL/ELT) using Fabric Pipelines and PySpark.
• Develop robust data models and schemas optimized for analytics, reporting, and AI-driven consumption.
• Create and maintain semantic models to support Power BI and enterprise BI solutions.
• Engineer high-performance data solutions that meet requirements for throughput, scalability, quality, and security.
• Author efficient PySpark and SQL code for large-scale data transformation, data quality management, and business rule processing.
• Build reusable framework components for metadata-driven pipelines and automation.
• Optimize Lakehouse and Data Warehouse performance, including partitioning, indexing, Delta optimization, and compute tuning.
• Develop and maintain stored procedures and advanced SQL logic for operational workloads.
• Design and prepare feature-ready datasets for AI and GenAI applications.
• Collaborate with data scientists and ML engineers to productionize AI pipelines.
• Implement data governance and metadata practices required for responsible AI.
• Leverage Fabric, Databricks capabilities to orchestrate and monitor AI-related data workflows.
• Apply data governance, privacy, and security standards across all engineered assets.
• Implement monitoring, alerting, and observability best practices for pipelines and compute workloads.
• Drive data quality initiatives, including validation frameworks, profiling, and anomaly detection.
• Partner with analytics, BI, data science, and product teams to understand requirements and translate them into technical solutions.
• Mentor junior engineers and contribute to engineering standards and patterns.
• Participate in architecture reviews, technical design sessions, and roadmap planning.
• Develop and deliver dashboards and reports using Power BI and Tableau.

Required Skills:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or equivalent experience.
• 7+ years of professional experience in data engineering or a related discipline.
• Mandatory hands-on expertise with Microsoft Fabric, Databricks or Snowflake including:
  • Pipelines
  • Notebooks
  • Lakehouse
  •  Data Warehouse
  • Semantic Models
• Advanced proficiency in PySpark for distributed data processing.
• Strong command of SQL for analytical and operational workloads.
• Experience developing and optimizing stored procedures and complex SQL transformations.
• Understanding of GenAI architectures, vectorization, embedding pipelines, and data preparation for LLM use cases.
• Strong knowledge of data modeling, ETL/ELT patterns, and modern data lakehouse principles.
• Experience designing and optimizing large-scale data pipelines in cloud environments (Azure preferred).
• Excellent problem-solving skills with the ability to analyze complex data workflows.
• Proficiency in creating interactive dashboards and reports using Power BI and Tableau.

The Mission

As a Lead Software Engineer working on the Appian platform, your mission is to be the technical anchor for our most ambitious engineering initiatives. You will ensure Appian is always fast, scalable, and resilient, regardless of the complexity our customers demand. While a Senior Engineer focuses on feature health, you are focused on platform evolution.

You will lead the design and orchestration of high-stakes systems, integrating cutting-edge AI into the core fabric of our product. This role demands a balance of elite coding mastery, visionary system architecture, and the ability to align technical roadmaps with Appian's overarching business strategy.

Key Responsibilities

The Lead Software Engineer isn't just "the best coder"—they are the architect of the team’s success and the guardian of our technical future.

• Technical Strategy & Roadmap: Work alongside Product Leadership to transform long-term business goals into scalable technical milestones. You don't just build features; you define the technical "North Star."
• Advanced Architecture: Lead the design of distributed, event-driven, and cloud-native systems. You are responsible for making high-level decisions on system boundaries, data consistency, and integration patterns.
• AI Orchestration & Innovation: Drive the adoption of AI-native engineering and an AI-native culture within the team. This includes using AI tools to improve developer productivity and implementing AI features into the platform to make the Appian platform more intelligent and autonomous.
• Architectural Governance: Set and enforce the "gold standard" for system design and code quality. You ensure that the codebase remains modular, maintainable, and free of crippling technical debt.
• Developer Multiplier: Create the "Golden Paths" and internal frameworks that empower other engineering teams to ship faster. You build the tools that make every other engineer more productive.
• High-Stakes Problem Solving: Act as the final escalation point for the "un-debuggable." You lead the resolution of critical production outages and architect long-term fixes for deep-seated performance bottlenecks.
• Mentorship & Influence: Cultivate a culture of excellence. You mentor Senior Engineers into future Leads and foster a high-growth environment through rigorous design reviews and technical coaching.

Required Qualifications

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Educational background from a highly selective, premier engineering institution with a focus on Computer Science fundamentals is preferred

Experience:

• 10+ years of professional software engineering experience.
• Strong understanding of data structures, algorithms, design patterns, object-oriented as well as functional programming.
• Proven track record of leading technical initiatives from conception to global production deployment.
• Deep expertise in Java & modern web technologies, with a mastery of data structures, algorithms, and complex design patterns.
• Extensive experience building and scaling distributed systems in AWS cloud-native environments and modernization of applications/platforms.
• Strong knowledge of enterprise application architecture.
• Experience managing "large-scale" codebases where performance optimization and bottleneck identification are critical.
• Experience in AI/ML integration, specifically implementing intelligent features like RAG or agentic workflows into enterprise software is preferred.
  Experience with using AI tools and models like Amazon Q, Kiro, Claude is preferred.

Technical Skills:

• Full-Stack Authority: Expert-level proficiency in Java or similar major languages.
• Infrastructure & Orchestration: Hands-on experience with Docker, Kubernetes, and advanced CI/CD automation.
• Observability: Deep familiarity with performance monitoring and alerting stacks (e.g., Grafana, Prometheus, ELK).
• Cloud & Data: Strong experience with AWS services and modern database technologies (Relational, NoSQL, and Vector databases).
• Security & Compliance: Strong understanding of enterprise-grade security, including OAuth2, OIDC, and data encryption at rest/transit.

Soft Skills

• Strategic Communication: The ability to influence stakeholders and explain the "why" behind complex technical trade-offs in terms of business value.
• Systems Thinking: The ability to see how a change in one microservice ripples across the entire ecosystem.
• Radical Accountability: A bias for action and a sense of ownership over the entire platform’s stability and success.
• Mentorship: A genuine passion for leveling up the collective intelligence of the engineering organization.

The Mission

As a Lead Software Engineer working on the Appian platform, your mission is to be the technical anchor for our most ambitious engineering initiatives. You will ensure Appian is always fast, scalable, and resilient, regardless of the complexity our customers demand. While a Senior Engineer focuses on feature health, you are focused on platform evolution.

You will lead the design and orchestration of high-stakes systems, integrating cutting-edge AI into the core fabric of our product. This role demands a balance of elite coding mastery, visionary system architecture, and the ability to align technical roadmaps with Appian's overarching business strategy.

Key Responsibilities

The Lead Software Engineer isn't just "the best coder"—they are the architect of the team’s success and the guardian of our technical future.

• Technical Strategy & Roadmap: Work alongside Product Leadership to transform long-term business goals into scalable technical milestones. You don't just build features; you define the technical "North Star."
• Advanced Architecture: Lead the design of distributed, event-driven, and cloud-native systems. You are responsible for making high-level decisions on system boundaries, data consistency, and integration patterns.
• AI Orchestration & Innovation: Drive the adoption of AI-native engineering and an AI-native culture within the team. This includes using AI tools to improve developer productivity and implementing AI features into the platform to make the Appian platform more intelligent and autonomous.
• Architectural Governance: Set and enforce the "gold standard" for system design and code quality. You ensure that the codebase remains modular, maintainable, and free of crippling technical debt.
• Developer Multiplier: Create the "Golden Paths" and internal frameworks that empower other engineering teams to ship faster. You build the tools that make every other engineer more productive.
• High-Stakes Problem Solving: Act as the final escalation point for the "un-debuggable." You lead the resolution of critical production outages and architect long-term fixes for deep-seated performance bottlenecks.
• Mentorship & Influence: Cultivate a culture of excellence. You mentor Senior Engineers into future Leads and foster a high-growth environment through rigorous design reviews and technical coaching.

Required Qualifications

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Educational background from a highly selective, premier engineering institution with a focus on Computer Science fundamentals is preferred

Experience:

• 10+ years of professional software engineering experience.
• Strong understanding of data structures, algorithms, design patterns, object-oriented as well as functional programming.
• Proven track record of leading technical initiatives from conception to global production deployment.
• Deep expertise in Java & modern web technologies, with a mastery of data structures, algorithms, and complex design patterns.
• Extensive experience building and scaling distributed systems in AWS cloud-native environments and modernization of applications/platforms.
• Strong knowledge of enterprise application architecture.
• Experience managing "large-scale" codebases where performance optimization and bottleneck identification are critical.
• Experience in AI/ML integration, specifically implementing intelligent features like RAG or agentic workflows into enterprise software is preferred.
  Experience with using AI tools and models like Amazon Q, Kiro, Claude is preferred.

Technical Skills:

• Full-Stack Authority: Expert-level proficiency in Java or similar major languages.
• Infrastructure & Orchestration: Hands-on experience with Docker, Kubernetes, and advanced CI/CD automation.
• Observability: Deep familiarity with performance monitoring and alerting stacks (e.g., Grafana, Prometheus, ELK).
• Cloud & Data: Strong experience with AWS services and modern database technologies (Relational, NoSQL, and Vector databases).
• Security & Compliance: Strong understanding of enterprise-grade security, including OAuth2, OIDC, and data encryption at rest/transit.

Soft Skills

• Strategic Communication: The ability to influence stakeholders and explain the "why" behind complex technical trade-offs in terms of business value.
• Systems Thinking: The ability to see how a change in one microservice ripples across the entire ecosystem.
• Radical Accountability: A bias for action and a sense of ownership over the entire platform’s stability and success.
• Mentorship: A genuine passion for leveling up the collective intelligence of the engineering organization.

#LI-EC1 

Appian’s Information Security department is currently seeking a Senior IT Engineer eager to be hands-on and involved in many different areas of  responsibility. . As a Senior IT Engineer, you’ll also collaborate with infrastructure technology peers and handle business solutions for the company’s network infrastructure. The ideal candidate should have a track record of using a diverse set of technologies to achieve business goals.

Required Experience:

• 6 - 9 years In-depth understanding of networking protocols, technologies, and concepts (TCP/IP, VLANs, routing, switching, subnetting, etc.)

• Experience designing, implementing and maintaining wireless infrastructure. Troubleshooting wireless related issues, optimizing coverage, capacity and wireless performance. 

• Strong knowledge and hands-on experience with RADIUS, IDPs (e.g., SAML, OAuth, OpenID Connect), LDAP, and other AAA-related protocols and systems.

• Understanding of security principles, including multifactor authentication (MFA), encryption, and vulnerability management.

• You have experience with scripting and automation tools that manage network and infrastructure configuration changes (preferably using source control)l. Automating your way out of a repetitive task is second nature. Familiarity with languages such as Python and IaC or infrastructure automation systems such as Ansible and Terraform are a significant plus.

• Experience with network monitoring and troubleshooting tools.

• You have an ability to approach problems from unconventional angles, offering unique perspectives

• You have a forward-thinking mindset, forecasting potential problems and following developing technological trends

• A BS in Computer Science or related field/degree or equivalent experience

Responsibilities:

• Plan and lead LAN, WAN, network security, and systems projects across diverse technology platforms including multi-vendor wired (enterprise switches, routers and firewalls) and wireless networks, VPNs, VOIP, etc across a hybrid global infrastructure footprint.

• Internal certificate and certificate authority management. Configuring and managing radius server in a High Availability (HA) environment

• Designing and implementing global wireless Infrastructure. Managing and maintaining tools to enhance wireless performance

• Managing, implementing, and integrating RADIUS, IDPs, LDAP, and other AAA-related protocols and systems.

• Leverage both cloud (AWS, Azure, GCP) and physical network/compute infrastructure to find creative solutions to complex problems

• Automate cloud infrastructure deployment and management using Infrastructure as Code (e.g. Terraform, CloudFormation) and scalable automation tools such as Ansible

• Respond to and resolve emergent problems across our diverse enterprise systems, from the physical layer to the application layer

• Utilize best practices based on various frameworks (e.g. ITIL, ISO, SOC, PCI) and support internal and external audit activities

• You’ll use the know-how and discerning standards you’ve acquired over years of experience to recommend emerging technologies to keep our network modern, innovative, and secure

• Collaborate with teams of fellow tech gurus and play an integral part of network and systems design, architecture and administration

At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Senior Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. 

Key Responsibilities:  

The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.

This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.

We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.

Leadership & Team Management

• Passion for mentoring and developing engineering talent:
  • Lead and mentor a team of developers, architects, and analysts.
  • Set very high standards for the team and in hiring talent.
• Manage end-to-end project delivery.
• Establish development standards, governance, and best practices.
• Demonstrated ability to lead and drive cross-functional teams.
• Collaborate with stakeholders, product owners, and cross-functional teams.
• Drive organizational goals and engineering strategic initiatives.

Delivery & Project Management

• Drive Agile development processes and sprint planning.
• Ensure high-quality code through reviews and adherence to development standards.
• Manage timelines, risks, dependencies, and delivery milestones.
• Ensure projects meet performance, scalability, and security requirements.
• Coordinate with QA teams for testing strategies and release management.

  Required Qualifications

  Education:

  • A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
  • Knowledge of Appian is desirable.

  Experience:

  • 15+ years of experience in software engineering.
  • Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
  • AI/ML adoption.
  • Proven experience leading development teams.
  • Strong knowledge of enterprise application architecture.
  • Leading engineering teams and managers.

  Technical Skills:

  • Deep Understanding software engineering, Algorithms and Data Structures
  • Experience in AI Adoptability and usage and ML is highly desirable
  • Proficiency in any programming Language (Java, C++, Python, other programming languages)
  • Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
  • Familiarity with GPU computing and hybrid CPU/GPU architectures.
  • Strong grasp of software development best practices, CI/CD, and DevOps principles.

The Team

The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.

We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.

Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.

Role Purpose

The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.

How You Contribute

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.

• Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.

• Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.

• Follows and contributes to processes, documentation, specifications, and APIs.

Skills, Competencies and Qualifications

Required

• Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.

• Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.

• Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.

• A portfolio of past projects showcasing full-stack design and development skills.

• Ability to work independently and as part of a collaborative team.

• Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.

• Ability to mentor other developers directly and via code reviews.

• Bachelor’s degree (or equivalent) in relevant discipline.

Desirable

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.

• Experience with Google Cloud Platform, Kubernetes, and CI/CD.

Other Requirements

• This position requires the ability to be On Call.

Key Relationships

There are no direct reports to this role. Key stakeholders include:

• Service owners and their teams

• Technical leadership and senior management, including VPs

• Engineering teams

• Network and Telecom teams

• Customer service teams

• Compliance and infosec teams

This is not a customer-facing role.

About the Role

We are looking for a skilled backend software engineer to maintain, extend, and improve our Pipelines integration platform — a distributed data pipeline system built on .NET Framework 4.8 that ingests, parses, stages, and reports on operational data from multiple third-party systems across the energy/drilling industry. The successful candidate will also take the lead in migrating the current .NET Framework application to .NET Core.

What You Will Work On

The platform is a C# / .NET Framework 4.8 Windows Service solution consisting of:

• Customer adapter services — customer-specific integration services that orchestrate data pipelines
• Reusable API libraries — shared integration adapters for third-party systems including Graph API, REST API, SQL, and NoSQL
• Pipeline stages — each managed via Azure Service Bus message queues

Key Technologies

Responsibilities

• Maintain and extend the multi-customer Windows Service pipeline executables
• Add new customer adapter projects following established patterns
• Develop new third-party integrations (ingest adapters, parse services, staging jobs)
• Extend the custom grammar expression engine for new mapping scenarios
• Manage Azure infrastructure components: Service Bus queues/topics, Data Lake paths, Key Vault secrets, App Insights monitoring
• Diagnose performance and reliability issues using Application Insights and logs
• Write and maintain unit and integration tests
• Manage NuGet package upgrades and resolve dependency conflicts
• Lead the migration of the .NET Framework application to .NET Core

Required Skills & Experience

• 8+ years with C# and .NET Framework (4.x) — comfort with async/await, DI, and service-oriented patterns
• 8+ years with C# and .NET Core
• Knowledge of Azure Data Factory or similar orchestration tools
• Experience integrating with Azure services: Service Bus, Key Vault, Data Lake Storage, Application Insights
• Proficiency with SQL Server (Azure SQL and on-premises)
• Familiarity with MongoDB driver and BSON pipeline queries
• Understanding of OAuth 2.0 / JWT authentication flows and certificate-based auth
• Experience consuming REST APIs with HttpClient

Nice to Have

• Broader Azure platform experience beyond the core services listed above
• Experience with Windows Services and long-running background service patterns
• Familiarity with custom DSL / grammar expression engine design

About the Role

We are looking for a Full-Stack Developer to maintain, extend, and improve our SaaS risk management platform. The application helps teams map, analyse, and share risk. You will own feature development end-to-end — from database queries through to polished UI — and contribute to a clean, well-structured codebase.

What You Will Work On

The platform is a modern TypeScript / Next.js full-stack SaaS application consisting of:

• React-based frontend with Tailwind CSS and a component library for rich, polished UI
• Server-side rendering and API routes via Next.js (v14/15), including server actions
• SQL Server database with stored procedures for robust, performant data access
• LLM API integrations delivering AI-powered risk analysis features
• Auth.js authentication with multiple OAuth providers (Google, GitHub, Microsoft)
• Paddle-powered subscription and billing management

Key Technologies

Responsibilities

• Develop and maintain features across the full stack of the JS/TS application
• Build and update UI components using Tailwind CSS and the component library
• Write and optimise SQL Server queries and database access scripts
• Integrate and maintain AI-powered features via LLM APIs
• Manage authentication flows using Auth.js with OAuth providers (Google, GitHub, Microsoft)
• Maintain and extend the billing and subscription system
• Monitor application health and diagnose issues using Azure Application Insights

Required Skills & Experience

Core

• 6+ years of professional experience as a full-stack developer.
• Strong TypeScript and React proficiency
• Hands-on experience with Next.js (v14/15)
• Working knowledge of SQL Server and stored procedures

Frontend

• Tailwind CSS and component library experience
• Familiarity with SWR for client-side data fetching

Backend / Infrastructure

• Experience with server actions and API routes in Next.js
• Understanding of OAuth flows

Tooling

• Git-based team workflows (feature branches, PRs)
• Vitest / Testing Library or equivalent unit/component testing experience
• Prettier and ESLint configuration

Nice to Have

• Familiarity with LLM SDKs
• Experience with Paddle or other subscription billing platforms
• Experience with Azure

About Mitsogo & Hexnode

Mitsogo is a global organization committed to attracting top talent and fostering a sense of belonging. We recognize the rapid evolution of technology and society and prioritize equipping our employees with diverse opportunities and skills.

Hexnode, the Enterprise software division of Mitsogo Inc., simplifies the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations across diverse sectors, revolutionizing the enterprise software and cybersecurity landscape.

Role Overview

We are seeking a seasoned and strategic Salesforce Lead/Architect to spearhead the design, development, and governance of our internal Salesforce Sales Cloud platform. As a product-based company, your primary focus will be on leveraging the Salesforce platform to optimize internal sales processes, drive efficiency, and scale our Go-to-Market (GTM) capabilities. This role requires a blend of deep technical architecture expertise, hands-on leadership, and strong business acumen.

Key Responsibilities

Architecture & Design Leadership

• Lead the end-to-end technical and solution architecture for our internal Salesforce platform, with a strong emphasis on Sales Cloud.

• Define and align the Salesforce roadmap with the product company's strategic goals and growth plans.

• Design scalable, high-performance, and secure solutions utilizing standard features, custom development, and external integrations.

• Oversee data modeling, data migration, and data governance strategies to ensure internal data integrity and quality.

Technical Execution & Governance

• Establish and enforce Salesforce best practices, coding standards, governance models, and release management/DevOps processes (e.g., CI/CD, Copado/Gearset).

• Act as the technical escalation point for complex design and development challenges.

• Manage and architect integrations between Salesforce Sales Cloud and other critical enterprise systems (ERP, Marketing Automation, proprietary systems).

• Conduct design and code reviews to ensure solutions are maintainable and performant.

Team & Stakeholder Management

• Collaborate closely with internal stakeholders (Sales leadership, Operations, IT) to gather requirements, prioritize initiatives, and manage expectations.

• Serve as a trusted technical advisor to business leaders.

• Mentor and provide technical guidance to a team of Salesforce developers, administrators, and business analysts.

Required Skills and Experience

• 8+ years of progressive experience in the Salesforce ecosystem, with at least 3+ years in an Architect or Lead capacity.

• Deep, proven expertise in Salesforce Sales Cloud functionality, configuration, and custom development.

• Strong hands-on experience with Apex, Lightning Web Components (LWC), Visualforce, and Flows/Process Automation.

• Expertise in Salesforce integration patterns (REST/SOAP APIs, Platform Events).

• Thorough understanding of the Salesforce security model, sharing, and visibility mechanisms.

• Experience with Agile methodologies and managing the full Salesforce development lifecycle.

• Excellent communication, presentation, and leadership skills.

Preferred Qualifications/Certifications

• Salesforce Certified Application Architect and/or Salesforce Certified System Architect (or demonstrable progress toward the Technical Architect certification).

• Salesforce Certified Sales Cloud Consultant.

• Experience working for a Product-Based Company and managing an internal Salesforce instance.

• Familiarity with other Salesforce Clouds (Service, CPQ, Experience Cloud) is a plus.

Why we're hiring:

This role is pivotal in supporting WPP’s large-scale ERP transformation programmes by embedding robust SDLC and transformation controls, driving compliance with our data and security requirements, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the central assurance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable.

You will support the Transformations Lead in delivering judgement led, risk based assurance across ERP migrations and SDLC controls. The role focuses on strengthening first line capability, uplifting evidence quality, and ensuring controls are executed and documented to audit standards. You will work closely with Financial Risk & Controls colleagues to ensure transformation controls are aligned and integrated with financial controls. While accountability for operating SDLC controls and producing complete, accurate evidence sits with project and delivery teams, this role ensures they are equipped to demonstrate control performance clearly and consistently, guiding them to meet their obligations and targeting assurance effort where it adds the most value.

What you'll be doing:

As a pivotal member of our team, you will drive robust control frameworks and foster a culture of accountability across our transformation initiatives. Your key accountabilities will include:

SDLC & Transformation Controls Governance:

• Govern and evaluate all phases of the SDLC, meticulously reviewing documentation, testing evidence, change artefacts, and data migration reconciliations from Initiation through Post-Go-Live.
• Develop and manage comprehensive evidence checklists and trackers, ensuring continuous completeness, accuracy, and audit readiness for all control activities.
• Mentor and empower project teams to proactively generate credible, high-quality, and self-sufficient evidence packages.
• Provide critical insights to the Transformations Lead on control readiness, evidence integrity, and any impediments impacting assurance progression.

Strategic Stakeholder Engagement & Reporting:

• Collaborate strategically with Project Managers, the Financial Risk & Controls group, Business Owners, and Technical Leads to define, clarify, and embed stringent control expectations and evidence standards.
• Generate insightful and concise reports that detail control posture, highlight emerging risks, and track remediation progress across complex transformation projects.
• Proactively escalate critical issues and provide recommendations to the Transformations Lead regarding stakeholder challenges, recurring risk themes, and situations requiring senior intervention.

Championing First-Line Ownership & Accountability:

• Champion and embed a culture of robust first-line accountability for control execution, documentation quality, and seamless evidence traceability.
• Empower and guide teams to confidently articulate their own assurance rationale and take full ownership of their control walkthrough narratives.
• Advise the Transformations Lead on first-line capability maturity, recurring documentation weaknesses, and any behavioural or ownership gaps that require attention.

Judgement-Led, Risk-Based Assurance:

• Rigorously validate first-line assurance rationale, strategically focusing assurance efforts on the highest-risk areas to optimize impact and efficiency.
• Exercise acute professional skepticism to judiciously determine the scope and necessity of testing, ensuring resources are directed effectively.
• Highlight high-risk items and critical insights to the Transformations Lead, including the quality of rationale and instances warranting deeper challenge or a pause in assurance.

Auditor Engagement & Assurance Preparedness:

• Facilitate and prepare first-line teams for internal and external audit engagements, ensuring they are equipped to present directly to auditors with clarity and confidence.
• Collaborate effectively with auditors on scope, sampling, and documentation expectations, while steadfastly maintaining second-line independence and objectivity.
• Inform the Transformations Lead on audit readiness posture, potential documentation misalignments, and any emerging risks that could impact audit outcomes.

Strategic Contribution & Continuous Improvement:

• Actively contribute to and influence the ongoing evolution of WPP’s compliance and controls strategy, proactively identifying opportunities to add significant value and enhance the group’s overall risk posture.

What you'll need:

Desirable

• Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Prior exposure to data migration assurance and reconciliation processes.
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) are advantageous

Essential

• Strong understanding of application control environments.
• Solid grasp of SDLC principles and their application in complex transformation projects.
• Demonstrated experience in IT audit, risk management, security, or compliance.
• Exceptional documentation and communication skills, with the ability to translate technical risks into clear
• business language.
• Proven ability to operate effectively in fast-paced, multi-stakeholder environments with competing priorities.
• Comfortable working globally and flexibly across USA, APAC and EMEA time zones.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: Business Analyst Temenos T24/Transact (7 - 9yrs), Chennai

Scope of project(s):
• TEMENOS T24/TRANSACT Core Banking Platform, focused on assigned area of expertise
• Transversal topics involving other domains, with an impact on assigned area of expertise.

Responsibilities and skills required:
• Strong knowledge of Transact Modules – Securities Trading, Instrument & Product Definition, Transaction Lifecycle Services, Rules & Validation Framework, Static Data Services, Positions Management Service, Securities Accounting (Event-driven posting), Settlement & Clearing Services, SSI & Counterparty Management, Counterparty & Market Data Services, Cash Management Services, FX Deal Generation Services, Charges & Commissions Engine and Tax Services.
• In-depth experience with Temenos Transact (T24) – especially modules such as SECURITY.MASTER, Security Trading, Security Life-cycle Management, Settlements & Clearing Services, SSI & Counterparty Management, Charges & Commission and tax services.,
• Strong knowledge of Securities Trading Lifecycle
• Strong knowledge of SWIFT MT564-566 and/or ISO 20022 messages and how these messages can drive STP processing of Securities Trading/Asset Transfers/Funds Execution & Settlement in Transact.
• Prior working experience of Transact Funds Grouping Capability and Settlement Processing/integration with Execution Systems like Contineo and Aladdin/Confirmation Trading Matching (CTM) Systems will be advantageous
• Working experience of Securities Trading/Asset Transfers and Funds Management using Transact Shared Services will be advantageous.
• Experience producing BRDs/FRDs/Functional Specifications – through interviews, document analysis, requirement workshops with business users, business process descriptions, use cases, scenarios and workflow analysis.
• Strong analytical and problem-solving skills to challenge business/technical requirements to build good and scalable solutions.
• Product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Hands-on UAT and production support experience
• Understanding of STP flows and system integrations (CFT, MQ, KAFKA flows) will be advantageous
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.
• Self-driven, highly motivated, hardworking, and agile enough to work both independently and as a team player.
• Should have high standards for services delivered to business and should have an eye for details.
• Ability to work under pressure and manage multiple, concurrent priorities with business and other IT stakeholders.

Technical & Behavioral Competencies

Technical skills :

• At least 7 years of experience in Banking Industry, as a Business Analyst and/or as a “hands-on” Project Manager
• Expert knowledge and experience on TEMENOS T24/TRANSACT Core Banking platform for Wealth Management, understand the various flows and functions, familiar with system parameterization and configuration, specifically in the area of Temenos Transact Security Trading/Funds Managements/Fees Modules (including Withholding taxes, Fees setup, accounting and regulatory reporting impacts, etc) – Mandatory
• Proficiency in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.
• Fluent in investigation and testing techniques (Data Analysis, SQL, API, etc)

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

Digital.AI are looking for a Security Support Engineer, to provide customer support for our application protection products. The role is very highly technical and requires an exceptionally detailed understanding of what’s really going on under the hood when a modern application is running.

Our application protection products are used by leading financial institutions, games publishers, media companies etc who trust us to protect their key apps. You will be working closely with our customers’ developers to ensure the protection is applied so that their apps are secure and still work as expected. This is a very different role to the normal assumptions about support; if you want a job that involves constant new challenges, an exceptional number of opportunities to learn about new technologies and a chance to really understand what’s actually going on under the hood in modern applications, this is the role for you. We find some developer experience, and developer experience in a very technical low-level capacity, is necessary in this role; you will be supporting developers and need to understand what they’re doing. However the primary thing we are looking for is someone who’s able and ready to learn new things. Knowledge of security topics or cryptography would be a strong plus but we’re essentially looking for the attitude that’s needed to learn about computer security.

In the first instance you will be supporting our Android protection products, with an assumption that you branch out into other areas as you get up to speed.

Responsibilities:

• Handle incoming support requests, including liaising internally with engineering, product management and other stakeholders to resolve bugs in the product
• Work with product and engineering teams to ensure the customer has what they need to use our products to make their applications secure
• Act as the voice of the customer to our product and engineering teams, to make sure that their priorities are represented in the product and we meet customer’s needs.

Requirements:

• Experience with Android development. Experience of iOS is a large plus.
• Interest and experience in security a plus, especially cryptography experience.
• Ongoing learning attitude
• Bachelor of Science degree in Information Technology, Computer Science or equivalent (preferred)
• 3+ years working in software development or some strongly related area
• A deep understanding of computer technology, such as how applications are compiled and linked.
• Strong problem-solving skills
• Excellent client-facing skills including the ability to work with customers in a manner that is professional, compassionate, and effective
• Excellent written and verbal communication skills
• Ability to synthesize and clearly communicate complex technical issues to technical and non-technical audiences at all levels, both internally and externally
• Diplomacy
• Must be able to work in a globally distributed team, working with a range of modern collaboration tools.

Digital.ai is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation.

For individuals with disabilities who would like to request an accommodation, please advise us within your job application or cover letter.

FRAUD PREVENTION ALERT: please note that Digital.ai does not use third party recruiters. In our efforts to protect you against possible impersonation please check the email address or are contacted by an unfamiliar/third party requesting please reach out directly to Digital.ai.

Job Description

Key Responsibilities

• Own end-to-end delivery of CI/CD pipelines, infrastructure as code, and deployment automation workflows. 
• Collaborate with application, infrastructure, and security teams to drive automation, system reliability, and operational excellence. 
• Establish and track key metrics (KPIs) for deployment frequency, change lead time, incident reduction, and operational resilience. 
• Ensure compliance and security requirements are met through robust tooling and effective processes (e.g., secrets management, vulnerability scanning, audit logging). 
• Manage resource planning, hiring, and performance reviews; foster a collaborative and inclusive team environment. 
• Report progress, risks, and key outcomes to senior leadership; contribute to technology, roadmaps and budget planning. 

Skills and Experience

• Bachelor’s/master’s in computer science, Engineering, or related field, or equivalent practical experience. 
• 5+ years of experience in DevOps or SRE roles, including large-scale automation and modern infrastructure management. 
• Deep experience with modern DevOps tooling and practices (e.g., Kubernetes, Terraform, Jenkins, GitHub Actions, AWS/GCP/Azure). 
• Proven expertise in automation, configuration management, monitoring/alerting, and incident response. 
• Solid understanding of security best practices for cloud-native environments (e.g., IAM, RBAC, encryption, compliance frameworks). 
• Strong communication skills, with the ability to effectively manage stakeholders, prioritize work, and build high-performing teams. 

Job Description

Key Responsibilities

• Own end-to-end delivery of CI/CD pipelines, infrastructure as code, and deployment automation workflows. 
• Collaborate with application, infrastructure, and security teams to drive automation, system reliability, and operational excellence. 
• Establish and track key metrics (KPIs) for deployment frequency, change lead time, incident reduction, and operational resilience. 
• Ensure compliance and security requirements are met through robust tooling and effective processes (e.g., secrets management, vulnerability scanning, audit logging). 
• Manage resource planning, hiring, and performance reviews; foster a collaborative and inclusive team environment. 
• Report progress, risks, and key outcomes to senior leadership; contribute to technology, roadmaps and budget planning. 

Skills and Experience

• Bachelor’s/master’s in computer science, Engineering, or related field, or equivalent practical experience. 
• 5+ years of experience in DevOps or SRE roles, including large-scale automation and modern infrastructure management. 
• Deep experience with modern DevOps tooling and practices (e.g., Kubernetes, Terraform, Jenkins, GitHub Actions, AWS/GCP/Azure). 
• Proven expertise in automation, configuration management, monitoring/alerting, and incident response. 
• Solid understanding of security best practices for cloud-native environments (e.g., IAM, RBAC, encryption, compliance frameworks). 
• Strong communication skills, with the ability to effectively manage stakeholders, prioritize work, and build high-performing teams.