Overview

At Esri, our team leads are part of a highly skilled team that promotes and sells the adoption of Esri technology. We invite you to use your coaching and team-building skills as well as your experience with geospatial technology to become an integral part of the infrastructure (utilities, telecom, rail) account team. We are looking for an individual who inspires and motivates others and who enjoys implementing strategies that will radically improve the challenges businesses face. You will lead a team that helps new and existing customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

Responsibilities

• Empower your team. Manage the sales activities of your team by strategically leading all stages of the account management process. Mentor your team through active coaching, clear direction, and regular feedback. Cultivate a virtual team to support sales objectives and generate results.
• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create and lead opportunities within high-level lines of business. Participate and present at trade shows, workshops, and seminars.
• Understand our customers. Use your advanced electric or gas utility, telecom, or rails industry knowledge and its relevance to the application of GIS (Geographic Information System) to clearly articulate the strength and value of Esri technology. Identify key stakeholders within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Be an expert. Demonstrate expert knowledge of ArcGIS and its value propositions within the infrastructure industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Expertly plan and prepare negotiations with customers.
• Deliver Results. Successfully execute the sales cycle to close new opportunities to meet sector goals. Work creatively to develop solutions that help customers reach their goals and initiatives. Use your innovative whiteboarding and presentation skills to support visual storytelling.

Requirements

• 8+ years of enterprise sales and/or relevant consulting or program management experience
• 3+ years of experience mentoring, motivating, and coaching on a team
• Able to build compelling account growth strategies
• Advanced knowledge of various industries and new technology trends, and the ability to translate this into complex solutions for customers
• Deep understanding of GIS and Esri technology
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of the fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally up to 50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process?  We have answers.

#LI-MB4

#LI-onsite

WHO WE ARE

DebtBook is an industry-leading fintech software platform that revolutionizes the way local government, higher education, and healthcare finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, cash, leases, and subscriptions, streamline financial reporting, and share information simply with others. We are passionate about modernizing treasury management and simplifying accounting compliance in the public sector,  allowing organizations to break through operational barriers to unlock strategic insights.

HOW WE WORK

• We have a Majestic Monolith of Ruby on Rails, React, and PostgreSQL.  It is hosted in AWS, and we use GitLab for pipelines and deployments.  We use feature flags to allow us to continually integrate our code.
• We have a Ruby on Rails JSON API with a Single Page App using React, TypeScript, and MUI React.
• Our engineers are full-stack.
• We have a small dedicated infrastructure team.
• Engineers collaborate closely with product managers, designers, and subject matter experts.
• Engineering Managers aren't tied to particular products here.  They manage engineers who are working on many different projects.
• Managers coach engineers to lead planning, breakdown, and execution on projects.
• Leaders don't do all the work, they do enough to know how to do it well, then they coach and delegate.
• Engineers lead projects before they are Senior.
• We don't expect perfect execution; we expect willingness to try new things and improvement over time.

WHAT YOU’LL DO

• Ramp up as an IC for your first 90 days. You'll ship code and be a technical lead on projects before taking on a team. This crash course is how you build the context to manage well here.
• Stay hands-on so you can model good work, spot real problems, and ship alongside them when an extra hand is needed.
• Identify and remove blockers, improve processes to help make your team more effective, and help us get better outcomes faster.
• Get people aligned and committed around the work we need to do.
• Get your team to work directly with others across the org.  Don't shield your team from others.
• Recruit engineers who help the team get better.
• Own onboarding. The hard work doesn't stop after the offer is signed. Experienced hires should be highly productive, working independently, and leading work within 90 days.
• Lead adoption of AI-assisted development.  Use the tools yourself throughout the SDLC.
• Effectively coach your engineers to avoid unnecessary complexity.
• Be in the weeds enough to know what is going well and what isn't.  Hold a high bar and give feedback quickly and directly.

WHAT YOU’LL BRING

• 6+ years of software engineering experience
• Experience getting results through your teammates — coaching and delegating to others
• Experience with some of Ruby on Rails, React, and SQL
• Experience with front-end, back-end, and databases
• Experience using AI-assisted development in a real engineering workflow — or genuine enthusiasm to go deep quickly
• Comfort operating in a high-growth environment where priorities shift and scope evolves
• Experience driving significant change. You have owned or contributed to meaningful changes, whether in one push or over time.

WHY DEBTBOOK

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Location: Charlotte NC (Hybrid - Flexible), not remote. 
• Annual salary range is $150,000-170,000 based on experience
• Up to 15% annual bonus
• Equity (stock options) for all employees
• Comprehensive health, dental, and vision insurance
• 401(k) with 4% employer match
• Flexible work schedules and generous leave policies
• Professional development opportunities
• Annual Company Onsite

Interview Process

Interview with Hiring Manager (Engineering Leader) (Video call)

• Management: Development and delegation, managing change
• Technical: Hands on planning/review/coding, AI in SDLC

Onsite Interview

• Meet with engineers who would be on your team
• Meet with Product and Design partners

OUR “GOAT” VALUES

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take. 
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond 

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at DebtBook that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Overview

We invite you to bring your experience and passion for the infrastructure industry coupled with an understanding of applying geospatial technology to become an integral part of Esri’s Infrastructure account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing electric, gas, telecom, and rail customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the infrastructure industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
• Possess financial and business acumen to build compelling account growth strategies
• Advanced knowledge of GIS and new technology trends and the ability to translate this into complex solutions for customers
• Understanding of GIS, Esri technology, and electric, gas, telecom, or rails industries as they relate to one another
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, surveying, engineering, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-MB4

Overview

We invite you to bring your experience and passion for the infrastructure industry coupled with an understanding of applying geospatial technology to become an integral part of Esri’s Infrastructure account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing electric, gas, telecom, and rail customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the infrastructure industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
• Possess financial and business acumen to build compelling account growth strategies
• Advanced knowledge of GIS and new technology trends and the ability to translate this into complex solutions for customers
• Understanding of GIS, Esri technology, and electric, gas, telecom, or rails industries as they relate to one another
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, surveying, engineering, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-MB4

Overview

We invite you to bring your experience and passion for the infrastructure industry coupled with an understanding of applying geospatial technology to become an integral part of Esri’s Infrastructure account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing electric, gas, telecom, and rail customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the infrastructure industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
• Possess financial and business acumen to build compelling account growth strategies
• Advanced knowledge of GIS and new technology trends and the ability to translate this into complex solutions for customers
• Understanding of GIS, Esri technology, and electric, gas, telecom, or rails industries as they relate to one another
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, surveying, engineering, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-MB4

WHO WE ARE

DebtBook is an industry-leading fintech software platform that revolutionizes the way local government, higher education, and healthcare finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, cash, leases, and subscriptions, streamline financial reporting, and share information simply with others. We are passionate about modernizing treasury management and simplifying accounting compliance in the public sector,  allowing organizations to break through operational barriers to unlock strategic insights.

HOW WE WORK

• Our application is a Majestic Monolith built with Ruby on Rails, React, and PostgreSQL.  Our app is hosted in AWS, and we use GitLab for our CI/CD pipelines and deployments.  We use feature flags to allow us to continually integrate our code.
• Our front-end is built with React, TypeScript, and MUI React.  We have an in-house library of accessible components that is documented in StoryBook.  Most of the components are built out and being used in new development, and we are in the process of implementing them throughout existing parts of the application.
• Our back-end is a Ruby on Rails JSON API that communicates with a React SPA (single page application).
• All of our engineers work on the front-end, back-end and database.  We have some engineers who are much more experienced in one, but we can all do some work in any part of the stack.
• We have a small dedicated infrastructure team, but our teams deploy and monitor their own code.
• Engineers collaborate closely with product managers, designers, and industry specialists to understand problems and design solutions.  Engineers  write and manage breaking down work into tickets and owning the tickets.

WHAT YOU’LL DO

• Participate in all stages of the SDLC: solution shaping, system design, ticket writing/breakdown, write full-stack code, review code, perform deployments, participate in monitoring, and gather data for reporting.
• Own the quality of your work.  Write tests and work with your team to ensure everything works before merging and releasing.
• Work cross-functionally on your team to ensure work is scoped to deliver quickly and deliver the right functionality.
• Work collaboratively with other cross functional product-focused teams.

WHAT YOU’LL BRING

• 4+ years of related professional experience
• Experience with Ruby or React
• Some familiarity with front-end and back-end web development
• Ability to communicate complicated technical concepts well with teammates in all functions, including non-technical roles

WHY DEBTBOOK

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Location: Charlotte NC (Hybrid - Flexible)
• Annual salary range is $125,000-160,000 based on experience
• Up to 10% annual bonus
• Equity (stock options) for all employees
• Comprehensive health, dental, and vision insurance
• 401(k) with 4% employer match
• Flexible work schedules and generous leave policies
• Professional development opportunities
• Annual Company Onsite

Interview Process

All interviews are held remotely over video calls.

• 30 min - Introduction Call
• 30 min - Behavioral Interview with Engineering Manager (Video call)
• 2 hr - Technical Interview with Engineers (Video call)
  • Our technical assessment is a pair programming session designed to be very similar to our daily work.  It is a collaborative session and it covers FE (react), BE (Ruby on Rails), and SQL schema design.
• 2 hr - Virtual Onsite Interview with members from the Product, Design, and Engineering teams
  • This will be multiple panel interviews each containing 1-2 team members.

OUR “GOAT” VALUES

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take. 
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond 

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at DebtBook that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.