Are you passionate about building engaging communities and creating meaningful experiences for learners and young professionals?

Do you enjoy bringing ideas to life, organizing impactful activities, and ensuring that communities stay active, connected, and supported?

We’re looking for a Community Associate to support the execution of ALX Morocco’s community strategy across both learners and alumni. This role is focused on operational excellence, community engagement, and delivering high-quality experiences across online and offline environments.

If you are highly organized, proactive, and enjoy working at the intersection of people, events, and operations, this role offers a unique opportunity to contribute to a high-impact community ecosystem.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far: 

• 347k+ graduates since 2020 
• 257k youth in work
• 31k youth starting own ventures 
• 60k youth in jobs created by entrepreneurs 

Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

As a Community Associate, you will support the execution of ALX Morocco’s community strategy across both learners and alumni.

You will be responsible for delivering high-quality community experiences, supporting engagement initiatives, and ensuring smooth execution of programs, events, and communication across the community.

Working closely with the Community Lead, you will help operationalize community plans, monitor engagement, and maintain strong relationships with learners and alumni.

This role requires strong organization, attention to detail, proactivity, and the ability to execute consistently in a dynamic environment.

Specific Responsibilities

Community Engagement & Activation

• Support the execution of community engagement initiatives (events, workshops, meetups, online sessions)
• Coordinate logistics and ensure smooth delivery of both online and offline activities
• Support the implementation of community programs (clubs, ambassador initiatives, peer-learning activities)
• Maintain active and responsive communication with learners and alumni
  

Community Operations & Coordination

• Ensure proper coordination of community activities across teams and stakeholders
• Track participation and engagement across initiatives
• Support scheduling, planning, and follow-ups for community programs
• Ensure that key information is communicated clearly and consistently to the community

Community Platforms Management

• Manage day-to-day activity on community platforms (WhatsApp, Telegram, internal tools, social channels)
• Ensure responsiveness, engagement, and proper moderation of community spaces
• Support the dissemination of announcements, opportunities, and key updates

Support for Community-Led Initiatives

• Support the execution of ambassador programs, referral initiatives, and community-led activities
• Help identify and engage active community members and contributors
• Assist in coordinating user-generated content (UGC) and storytelling initiatives

Events & Experience Delivery

• Support the planning and execution of events (logistics, coordination, participant experience)
• Ensure high-quality experience for attendees (before, during, and after events)
• Collect feedback and support post-event reporting

Data Tracking & Reporting Support

• Track key engagement metrics (participation, attendance, activity levels)
• Support the maintenance of dashboards and reporting tools
• Collect feedback from learners and alumni and share insights with the team
  
  

Cross-functional Support

• Collaborate with Marketing, Operations, and other teams to support community initiatives
• Support the execution of campaigns and engagement activities aligned with broader objectives

Essential Skills & Experience

• 2–4 years of experience in community management, events, operations, or similar roles
• Strong organizational and execution skills
• Ability to manage multiple tasks and priorities effectively
• Experience organizing events or community activities (online and/or offline)
• Strong communication skills (French & English required)
• Comfortable engaging with diverse audiences (learners, alumni, partners)
• Basic data literacy (Excel / Google Sheets) to track and report metrics
• Proactive mindset with strong attention to detail
• Ability to work independently while following strategic direction
• Familiarity with community platforms (WhatsApp, Telegram, Slack, etc.)
• Comfortable using digital tools and AI tools to improve productivity

Person Specification/Attributes

We believe the right mindset is just as important as the right skills. We look for team members who embody our values:

• Courage: Willing to challenge norms and drive bold ideas forward.
  
• Humility: Open to feedback, always learning, and focused on serving others.
  
• Adventure: Motivated by ambitious goals and inspired by the unknown.
  
• Initiative: Takes ownership, moves fast, and finds solutions independently.
  
• Resilience: Recovers from setbacks, adapts quickly, and never gives up.

Additionally, this role requires:

• Strong execution mindset and reliability
• Ability to follow structured plans while contributing ideas
• High level of organization and time management
• Proactive communication and responsiveness

Given the nature of the role, the position is primarily remote. However, the selected candidate is expected to be regularly present at the City Hub whenever required.

This includes supporting community activations, events, and on-the-ground coordination, as well as ensuring a strong connection with the learner and alumni community.

Success in this role requires flexibility, responsiveness, and the ability to operate seamlessly between remote work and in-person engagement.

Are you passionate about entrepreneurship and excited by the idea of supporting founders and freelancers in building their journeys?

Do you enjoy combining execution, community engagement, and creative marketing to bring programs to life and attract participants?

Are you able to take a structured mandate and translate it into concrete actions that drive both participation and impact?

We are looking for an Entrepreneurship Development Junior Specialist to support the execution and growth of ALX Ventures programs in Morocco, including Founder Academy and Freelance Academy.

About ALX Africa

ALX Africa, a non-profit organization under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programs. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programs equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far: 

• 347k+ graduates since 2020 
• 257k youth in work
• 31k youth starting their own ventures 
• 60k youth in jobs created by entrepreneurs 

Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

As an Entrepreneurship Development Junior Specialist, you will support the Entrepreneurship Development Manager (EDM) in executing and scaling ALX Ventures programs in Morocco.

You will operate as a strong individual contributor, translating program objectives into structured execution plans, coordinating program activities, and driving participant acquisition across Founder Academy and Freelance Academy.

This role combines program delivery and growth. You will contribute to ensuring high-quality program execution while actively identifying and implementing strategies to increase participation through marketing, communication, and ecosystem engagement.

Specific Responsibilities

Program Execution & Coordination

• Support the execution of ALX Ventures programs (Founder Academy, Freelance Academy)
• Coordinate program logistics, sessions, and overall participant experience
• Support onboarding and ensure a smooth participant journey
• Track participant progress and engagement
• Provide operational support during sessions, office hours, and key activities

Entrepreneur & Freelancer Acquisition 

• Contribute to driving enrollment into ALX Ventures programs
• Identify and execute strategies to attract high volumes of participants
• Explore and test acquisition channels (communities, events, partnerships)
• Support outreach and engagement with potential participants
• Monitor conversion metrics and suggest improvements

Marketing, Communication & Growth Initiatives

• Design and execute initiatives to increase program awareness
• Contribute to content creation and storytelling
• Identify PR and visibility opportunities locally
• Propose and execute growth initiatives (events, campaigns, partnerships, activations)
• Collaborate with the Marketing team to align messaging and campaigns
• Bring proactive ideas to improve reach and engagement

Community & Ecosystem Engagement

• Support engagement with the local entrepreneurial and freelance ecosystem
• Assist in organizing events such as meetups, workshops, and networking sessions
• Contribute to building ALX Ventures’ presence in Morocco
• Support relationships with local stakeholders and communities

Participant Support & Program Experience

• Support entrepreneurs and freelancers throughout their journey
• Provide guidance, follow-up, and coordination under the EDM’s direction
• Ensure a high-quality participant experience
• Collect feedback and contribute to improving program delivery

Data Tracking & Reporting

• Track key metrics related to participation, engagement, and conversion
• Maintain structured reporting on program performance
• Use insights to suggest improvements in acquisition and delivery

Essential Skills & Experience

• 3–5 years of experience in entrepreneurship programs, community management, marketing, or similar roles
• Strong interest in entrepreneurship, startups, and freelance ecosystems
• Proven ability to execute initiatives from planning to delivery
• Strong communication skills (written and verbal; French and English required)
• Ability to contribute to marketing and growth initiatives
• Experience organizing events, campaigns, or community activations
• Strong organizational and coordination skills
• Basic data literacy (Excel or Google Sheets)
• Ability to work independently while aligning with management direction
• Familiarity with digital tools and social platforms

Person Specification/Attributes

We believe the right mindset is just as important as the right skills. We look for team members who embody our values:

• Courage: Willing to challenge norms and drive bold ideas forward.
  
• Humility: Open to feedback, always learning, and focused on serving others.
  
• Adventure: Motivated by ambitious goals and inspired by the unknown.
  
• Initiative: Takes ownership, moves fast, and finds solutions independently.
  
• Resilience: Recovers from setbacks, adapts quickly, and never gives up.

Additionally, this role requires:

• Strong execution mindset and reliability
• Ability to translate ideas into concrete actions
• Strong communication and storytelling ability
• Creative thinking to drive growth and engagement
• Ability to balance operational rigor with creative initiatives

Given the nature of the role, the position is primarily remote. However, the selected candidate is expected to be regularly present at the City Hub when required.

This includes supporting program activities, events, and ecosystem engagements, as well as interacting directly with participants and stakeholders.

Success in this role requires flexibility, responsiveness, and the ability to operate effectively across both remote and in-person environments.

About the role:

Booking Agent is responsible for managing the scheduling, coordination, and organization of appearances, performances, or engagements for clients, typically within the entertainment, travel, or hospitality industry. Booking agents act as the liaison between their clients and venues, promoters, or event organizers to ensure that their clients get booked for opportunities that align with their career or business goals. Below is a general job description for a Booking Agent:

Job Responsibilities:

Client Representation:

• Act as the primary representative for clients such as musicians, actors, speakers, or other talent.
• Negotiate and secure bookings for events, performances, tours, or appearances based on client availability and career goals.

Contract Negotiation:

• Draft, review, and negotiate contracts with event organizers, promoters, or venue operators.
• Ensure that contract terms (e.g., compensation, accommodations, performance requirements) are favorable to the client.

Scheduling and Coordination:

• Manage and coordinate client schedules to avoid conflicts and optimize bookings.
• Liaise with venues, organizers, and other agents to confirm bookings, travel arrangements, and technical requirements.

Relationship Management:

• Build and maintain strong relationships with venues, event promoters, production companies, and other industry contacts.
• Develop a network of clients and industry connections to maximize booking opportunities.

Client Promotion:

• Work with marketing and PR teams to promote clients and their upcoming performances or appearances.
• Identify new opportunities for clients in areas such as media interviews, public appearances, and social media campaigns.

Financial Management:

• Handle financial aspects of bookings, including negotiating fees, collecting payments, and ensuring that clients are paid on time.
• Prepare financial reports detailing earnings, expenses, and profit margins from booked events or appearances.

Market Research:

• Research and identify potential opportunities for bookings based on industry trends, audience demographics, and regional popularity.
• Stay up to date with industry changes, competitor activity, and new venues or platforms where clients can perform or present.

Problem-Solving:

• Troubleshoot any issues related to bookings, such as last-minute cancellations, logistical problems, or client demands.
• Coordinate with venues or event organizers to address any technical or logistical challenges.

Administrative Duties:

• Maintain detailed records of all bookings, including contracts, schedules, and client preferences.
• Provide regular updates to clients regarding their schedules, bookings, and payment statuses.

Key Skills:

• Strong negotiation and communication skills.
• Knowledge of the entertainment or travel industry.
• Ability to manage multiple clients and bookings simultaneously.
• Problem-solving skills and the ability to handle high-pressure situations.
• Networking and relationship-building abilities.
• Attention to detail and organization skills.
• Familiarity with contract law and financial management.

Education & Experience:

• A bachelor’s degree in business, communications, entertainment management, or a related field (preferred).
• Previous experience working as an agent, manager, or in a related role within the entertainment or travel industry.
• Familiarity with booking platforms, industry trends, and legal requirements for contracts and bookings.

About the role:

Booking Agent is responsible for managing the scheduling, coordination, and organization of appearances, performances, or engagements for clients, typically within the entertainment, travel, or hospitality industry. Booking agents act as the liaison between their clients and venues, promoters, or event organizers to ensure that their clients get booked for opportunities that align with their career or business goals. Below is a general job description for a Booking Agent:

Job Responsibilities:

Client Representation:

• Act as the primary representative for clients such as musicians, actors, speakers, or other talent.
• Negotiate and secure bookings for events, performances, tours, or appearances based on client availability and career goals.

Contract Negotiation:

• Draft, review, and negotiate contracts with event organizers, promoters, or venue operators.
• Ensure that contract terms (e.g., compensation, accommodations, performance requirements) are favorable to the client.

Scheduling and Coordination:

• Manage and coordinate client schedules to avoid conflicts and optimize bookings.
• Liaise with venues, organizers, and other agents to confirm bookings, travel arrangements, and technical requirements.

Relationship Management:

• Build and maintain strong relationships with venues, event promoters, production companies, and other industry contacts.
• Develop a network of clients and industry connections to maximize booking opportunities.

Client Promotion:

• Work with marketing and PR teams to promote clients and their upcoming performances or appearances.
• Identify new opportunities for clients in areas such as media interviews, public appearances, and social media campaigns.

Financial Management:

• Handle financial aspects of bookings, including negotiating fees, collecting payments, and ensuring that clients are paid on time.
• Prepare financial reports detailing earnings, expenses, and profit margins from booked events or appearances.

Market Research:

• Research and identify potential opportunities for bookings based on industry trends, audience demographics, and regional popularity.
• Stay up to date with industry changes, competitor activity, and new venues or platforms where clients can perform or present.

Problem-Solving:

• Troubleshoot any issues related to bookings, such as last-minute cancellations, logistical problems, or client demands.
• Coordinate with venues or event organizers to address any technical or logistical challenges.

Administrative Duties:

• Maintain detailed records of all bookings, including contracts, schedules, and client preferences.
• Provide regular updates to clients regarding their schedules, bookings, and payment statuses.

Key Skills:

• Strong negotiation and communication skills.
• Knowledge of the entertainment or travel industry.
• Ability to manage multiple clients and bookings simultaneously.
• Problem-solving skills and the ability to handle high-pressure situations.
• Networking and relationship-building abilities.
• Attention to detail and organization skills.
• Familiarity with contract law and financial management.

Education & Experience:

• A bachelor’s degree in business, communications, entertainment management, or a related field (preferred).
• Previous experience working as an agent, manager, or in a related role within the entertainment or travel industry.
• Familiarity with booking platforms, industry trends, and legal requirements for contracts and bookings.

Are you passionate about building communities that create meaningful impact across both learning and career journeys?

Do you thrive in designing experiences that keep learners engaged, connected, and supported beyond graduation?

We’re looking for a Community Lead (Specialist level) to own and drive the ALX Morocco community experience across both learners and alumni. This role sits at the intersection of engagement, retention, and opportunity creation, ensuring a seamless and impactful journey from enrollment to post-graduation.

In this role, you will translate strategic priorities into structured community initiatives, independently manage your scope, and execute end-to-end engagement strategies across Morocco and emerging markets.

If you are a strong individual contributor who can combine structure, creativity, and execution, this role offers a unique opportunity to shape one of the most impactful community ecosystems in Africa.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far: 

• 347k+ graduates since 2020 
• 257k youth in work
• 31k youth starting own ventures 
• 60k youth in jobs created by entrepreneurs 

Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

As Community Lead, you will be the single point of ownership for the ALX Morocco community across both learners and alumni.

You will be responsible for designing and executing engagement strategies that drive retention, belonging, and long-term community value. This includes structuring community journeys, activating engagement initiatives, and ensuring continuity between learner and alumni experiences.

Operating as a strong individual contributor, you will translate strategic direction into operational plans, independently manage execution, and proactively identify opportunities to strengthen community performance.

You will also contribute to positioning the community as a key driver of growth, engagement, and brand amplification, while supporting regional expansion efforts through structured systems and activation monitoring.

Specific Responsibilities

Community Strategy & Lifecycle Management

• Design and execute a unified community strategy covering both learners and alumni
• Build structured community journeys from onboarding to post-graduation engagement
• Segment the community (learners, alumni, programs, engagement levels) to enable targeted and relevant initiatives
• Identify key engagement moments and design initiatives to improve retention and belonging
• Align community initiatives with national and regional priorities

Learner & Alumni Engagement

• Drive community activation through events, programs, and engagement initiatives (online and offline)
• Build and manage scalable engagement formats (clubs, ambassador programs, peer-learning, alumni chapters)
• Ensure continuity between learner and alumni experience to avoid drop-off post-graduation
• Maintain strong communication channels and ensure high responsiveness to community needs

Community-Led Growth & Advocacy

• Design and support community-led growth initiatives (referrals, ambassador programs, UGC)
• Activate learners and alumni as advocates to support recruitment and brand visibility
• Collaborate with Marketing to amplify community-driven content and campaigns
• Track and optimize the impact of community initiatives on engagement and enrollment

Activation Monitoring & Regional Support

• Support community activations across regions (e.g., Tunisia, Senegal) by providing structure and guidance
  
• Monitor activation performance and ensure consistency in execution across markets
• Identify gaps and propose improvements to strengthen community performance
• Contribute to scaling community models through structured and repeatable approaches

Community Systems, Platforms & Playbooks

• Build and maintain structured community playbooks (activation formats, engagement models, ambassador programs)
• Ensure replicability of successful initiatives across markets
• Manage and optimise community platforms (WhatsApp, Telegram, internal tools, social channels)
• Ensure clear communication, strong engagement, and effective use of community tools

Opportunities & Ecosystem Support

• Support the distribution and visibility of opportunities (jobs, events, partnerships, perks) to the community
• Collaborate with internal teams to ensure strong value creation for both learners and alumni
• Contribute to building a connected ecosystem between learners, alumni, and external stakeholders

Data, Insights & Continuous Improvement

• Track key metrics such as engagement, retention, participation, and community health
• Build and maintain dashboards and reporting frameworks
• Collect and structure feedback from learners and alumni (surveys, interactions, events)
• Translate insights into actionable improvements for community strategy and execution

Community Voice & Brand Amplification

• Identify and amplify learner and alumni success stories
• Contribute to shaping the community voice through authentic storytelling
• Collaborate with Marketing to translate community insights into impactful content
• Strengthen the visibility and perception of ALX through community narratives

Cross-functional Collaboration

• Work closely with Marketing, Operations, and Partnerships teams to align community efforts
• Ensure community is integrated into broader acquisition, engagement, and retention strategies
• Act as the voice of the community in internal discussions and planning

Essential Skills & Experience

• 4–6+ years of experience in community management, learner experience, alumni engagement, or similar roles
• Proven ability to independently manage and execute end-to-end community initiatives
• Strong ability to translate strategy into structured operational plans
• Experience building and scaling communities (online and/or offline)
• Strong understanding of engagement levers, community dynamics, and youth ecosystems
• Experience with community-led growth approaches (referrals, ambassadors, UGC) is a strong plus
• Strong data literacy (Excel / Google Sheets): able to track and interpret engagement metrics
• Excellent communication skills (French & English required)
• Strong stakeholder management across internal teams and external partners
• Ability to operate independently with minimal guidance while staying aligned with leadership priorities
• Structured thinker with strong organisational and execution skills
• AI-literate and comfortable leveraging tools to improve productivity and community management

Person Specification/Attributes

We believe the right mindset is just as important as the right skills. We look for team members who embody our values:

• Courage: Willing to challenge norms and drive bold ideas forward.
  
• Humility: Open to feedback, always learning, and focused on serving others.
  
• Adventure: Motivated by ambitious goals and inspired by the unknown.
  
• Initiative: Takes ownership, moves fast, and finds solutions independently.
  
• Resilience: Recovers from setbacks, adapts quickly, and never gives up.

Additionally, this role requires:

• Strong ownership and accountability as an individual contributor
• Ability to self-manage and deliver without day-to-day supervision
• Structured approach to planning and execution
• Strong sense of proactivity and problem-solving
• Ability to balance creativity (engagement) with rigour (tracking and performance)

Given the nature of the role, the position is primarily remote. However, the selected candidate is expected to be regularly present at the City Hub whenever required.

This includes leading and supporting key community activations, engaging directly with learners and alumni, and ensuring strong on-the-ground execution of community initiatives.

Success in this role requires a high level of flexibility, ownership, and the ability to seamlessly operate between strategic planning and in-person community engagement.