Mr D, a division of the Takealot Group is looking for a highly talented Junior Category Marketing Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

This position reports to the Senior Category Marketing Manager for Retail of Mr D.

Your responsibilities will include:

Campaign Execution & Demand Generation

• Execute marketing activities to drive traffic, orders, and conversion rates across Retail verticals
• Support channel execution including push notifications, in-app messaging, email, paid social, merchandising and organic content
• Coordinate briefs and deliverables with internal teams, agencies, and partners to ensure on-time launches and operationally manage various campaign deliverables
• Manage campaign workbacks, timelines, and status trackers; flag dependencies and risks early
• Ideate and Manage creative assets, ensure spec compliance, and manage approvals through the process

Promotional Planning & Calendar Management

• Maintain and update the Mr D Demand Planner and promotional calendars for Retail initiatives
• Own weekly updates to the Demand Planner inputs; ensure accuracy and flag slippages proactively
• Coordinate weekly deals and monthly promotional campaigns aligned with business objectives
• Set up and QA promotions, vouchers, bundles, and offers to drive order volume and average order value
• Oversee daily tracking of coupon budgets allocated for marketing activities
• Plan and coordinate monthly coupon budgets to align with marketing strategies and objectives

Category-Specific Marketing (Retail/Shops)

• Deliver tailored campaigns for Shops, Anchor Tenants, and Grocery categories to drive sustained growth
• Develop in-depth knowledge of consumer target market groups to co-create meaningful promotional strategies
• Collaborate with Retail Merchandising and Category Manager teams to develop and implement campaigns aligned with the promo calendar
• Maintain merchandising inputs (collections, placements, copy updates) in coordination with Merchandising and Ads teams
• Pull and review category performance data to identify trends and opportunities for acquisition, retention, and reactivation
• Support onboarding tasks for new retail partners and categories (asset collection, listing readiness, checklists)

Feature Launches & Educational Content

• Drive new feature launches and create sustained always-on educational content on product features and differentiators
• Coordinate launch assets, help content, FAQs, and in-app placements for retail features
• Prepare internal enablement materials (one-pagers, how-tos) for commercial and support teams
• Assist with rollout communications (email/push/in-app) ensuring customer education content is accurate and on-brand

Data-Driven Decision Making & Reporting

• Pull daily, weekly, and monthly reports and maintain dashboards for key KPIs (traffic, conversion, AOV, total orders)
• Compile post-campaign reports/readouts summarising performance insights, learnings, and next steps
• Maintain excellent data hygiene: complete UTM coverage, accurate tagging, and consistent tracking
• Coordinate with analytics and product teams to ensure tracking coverage for all campaigns and promotions
• Execute basic A/B tests (subject lines, creatives, audiences, regional variations) and document learnings

Cross-Functional Collaboration

• Engage with brand, content, performance and social teams on through-the-line Retail and Mr D brand campaigns
• Liaise with social media team on monthly content planning, preparation, and paid influencer partnerships
• Coordinate influencer deliverables and tracking; maintain up-to-date influencer content logs
• Work with performance media and CRM teams to create and implement strategies to grow orders and first-time buyers
• Collaborate with Takealot Group marketing representatives for Retail-specific campaigns to cross-sell and access new shoppers

Market Share & Brand Awareness

• Support brand-building and market-differentiation initiatives in the retail delivery space
• Assist with on-the-ground activations, partnership executions, and campaign asset localisation
• Help deliver cohesive campaigns that elevate the Mr D brand across touchpoints

Skills, knowledge and abilities: 

• Strong execution mindset with excellent organisation and attention to detail; able to manage multiple concurrent workstreams
• Data-literate with solid Excel/Google Sheets skills (pivot tables, VLOOKUPs, conditional formatting)
• Working knowledge of analytics tools (GA4 or similar) and comfortable interpreting campaign performance data
• Familiarity with CRM platforms (e.g., Braze, Asana or similar) and basic ad platforms (Meta/Google Ads) preferred
• Comfortable with CMS/merchandising updates and asset specifications; basic Canva or design skills are a plus
• Clear written and verbal communication; strong collaborative stakeholder management skills
• Proactive, curious, and eager to learn in a fast-paced, test-and-learn environment
• Proven academic track record and career success  

Qualifications and experience: 

• Bachelor's degree (3+ years) in Marketing, Business, Communications, or related field
• 3-5 years of retail and marketing experience (Retail/FMCG, eCommerce, marketplace, or app-based environments strongly preferred)
• Experience working across multiple marketing channels - Digital, ATL, CRM, Partnerships - with demonstrable results
• Proven track record of delivering projects on time and to brief
• Internship or placement experience welcome if accompanied by hands-on execution across CRM, paid social, or merchandising tools

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on ProsusAcademy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

What you'll do

As a Project Manager, you will work with your team lead to develop, launch, and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to new and existing markets.
You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Provide a detailed analysis of business opportunities and inefficiencies; propose changes to operational processes; drive a high standard in customer satisfaction; ensure high-quality experiences are delivered. 
• Work as part of a team, pitching and closing events for big partners (Big Entertainment companies)
• Work with the Fever marketing team to make sure events make an impact: both in terms of ticket sales and coverage
• Manage, report on, and grow revenue from events
• Grow the experiences team in the against team targets
• Help to scale our other cities through developing and sharing best practices (opportunity for travel)
• Foster and grow the Fever Partner Network: including venues and event organizers
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them
• Represent Fever at local events and with local PR
  

Preferred Qualifications

• 3+ years in a project management role or consulting background. This is not a position for an events background
• Fluent English. Other languages are a plus.
• Strong analytical, relationship management, and organizational skills
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions
• You'll have strong communication skills and a proven track record of building positive working relationships
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus 

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

#LI-Hybrid ; #LI-Fulltime ; #LI-AC3

takealot.com, South Africa's leading online retailer, is looking for a highly talented Retail Media Growth Manager to join our  Retail Media team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Retail Media Growth Lead

Your responsibilities will include:

Collaborate with Buyers and Account managers to become a client expert on: 

• GMV evolution and ambitions.
• Product selection / stock availability.
• Organic category market share, organic visibility Market position vs competitors.
• Strategic sub brand or subcategory focus.
• Build a detailed Retail Media joint business plan strategy.
• Ability to build a bottom-up strategy based on GMV.
• Adaptation of strategy taking into consideration the clients current brand position.
• Incorporating client-expertise gained (for example: client’s marketing calendar, seasonality).
• End-to-end ownership of Sales target for a select group of top GMV clients across Retail & Marketplace.
• Consult on always-on visibility versus growth initiatives.
• Regular alignment with Buyers and Account Managers on business-as-usual updates (for example: stock availability & age).
• Advise on BAU RMA solutions, Ad Hoc and event specific opportunities (Blue Dot sale).
• Execute on category specific growth & revenue opportunities (Back to School campaigns for Stationery, House of Beauty, etc).
• Monitor execution of all retail media assets on a regular basis to ensure flawless execution.
• Data gathering and compiling of all client-facing documentation: collaborate with operations on timelines.
• Presenting Post campaign analysis, QBRs and Annual plans
• Develop quarterly case studies for every client with approval: for external use.
• Without approval: internal success stories for team growth and knowledge sharing.

Qualification & Experience:

• Degree in  Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years’ experience in Client Services or Account Management in a relevant industry like an retail media or digital advertising or marketing.
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).

Attributes Required:

• Medium- & Long-term planning experience.
• Demonstrable and tangible Upselling and Cross-selling achievements.
• Fluent in English language (both verbal and written).
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).
• eCommerce experience is preferred.

The Environment:  

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

About the Role

We're seeking a Senior Data Scientist specializing in Fraud and Risk to join our Cape Town Data Science team. In this role, you'll be at the forefront of protecting our affiliate marketing ecosystem by researching, developing, and deploying ML models that detect and prevent fraud across attribution, lead quality, and partner compliance. You'll work on high-impact problems spanning traditional fraud patterns and emerging threats—from attribution manipulation to browser extension abuse—while building production systems that scale. This is an opportunity to combine rigorous analytical work with tangible business impact in a fast-moving, adversarial domain.

Core Responsibilities

Research & model development

• Conduct R&D on fraud detection and risk monitoring across the digital advertising ecosystem, including attribution fraud, lead fraud, click injection, browser extension abuse (e.g., Honey-style coupon hijacking), brand safety violations, and creator authenticity verification.
• Design, prototype, and validate ML models and rule-based systems for fraud detection, partner risk scoring, compliance monitoring, and trust & safety workflows.
• Research and apply graph-based fraud detection techniques (community detection, link analysis, behavioral clustering) and explore graph database applications for modeling relationships between users, devices, transactions, and partners to uncover coordinated fraud rings and suspicious network patterns.
• Stay ahead of emerging fraud patterns through continuous learning—monitoring industry trends, reviewing academic literature, exploring data for novel anomalies, and collaborating closely with Product, Compliance, and Trust & Safety teams.

Production deployment & iteration

• Deploy Fraud and Risk ML models to production; own the end-to-end delivery from ETL, feature engineering, model training, deployment, to monitoring.
• Iterate on live models by adding new features, improving performance (precision/recall/F1), and reducing false positives.
• Partner with MLOps and Engineering to ensure models are robust, scalable, and production-ready (testing, alerts, drift monitoring, retraining pipelines).

Data analytics & insights

• Perform deep-dive analyses on fraud trends, partner behavior, and risk patterns to inform model strategy and business decisions.
• Translate analytical findings into actionable recommendations for Product, Marketing, and Finance stakeholders.
• Build dashboards and reports to communicate model performance, fraud impact, and risk metrics to leadership.

Cross-functional collaboration

• Work closely with Product, Engineering, Compliance, and Finance to scope requirements, prioritize work, and align on success metrics.
• Communicate technical work clearly to non-technical audiences; present findings and tradeoffs in planning forums and reviews.
• Contribute to a culture of experimentation, documentation, and knowledge sharing within the Data Science team.

Requirements

Essential

• Experience: 5+ years in data science, ML, or advanced analytics, with at least 2+ years focused on fraud detection, risk modeling, or anomaly detection in production environments.
• Fraud & risk domain expertise: Demonstrated experience building and deploying fraud or risk models (classification, anomaly detection, time-series analysis, graph-based methods).
• Technical skills:
• Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, or similar).
• Experience with feature engineering, model evaluation (ROC/AUC, precision-recall, cost-sensitive learning), and handling imbalanced datasets.
• Familiarity with production ML workflows (versioning, monitoring, A/B testing, model retraining).
• Analytical rigor: Strong foundation in statistics and ML; ability to design experiments, validate models, and interpret results with business context.
• Communication: Ability to translate complex technical work into clear insights for stakeholders; experience presenting to cross-functional teams.
• Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, or similar); Master's/PhD preferred.

Preferred / Nice to have

• Experience in affiliate marketing, ad tech, or e-commerce fraud (attribution fraud, click fraud, lead validation, coupon abuse).
• Familiarity with browser extension detection, fingerprinting, or device/user identity resolution.
• Experience with graph analytics or network-based fraud detection (community detection, link analysis, behavioral clustering).
• Knowledge of privacy-preserving ML techniques or working with privacy-constrained data.
• Experience with real-time or near-real-time scoring and low-latency deployment (e.g., REST APIs, streaming pipelines).
• Familiarity with GCP tools (BigQuery, Vertex AI, Cloud Run) and/or Databricks/Spark for large-scale data processing.
• Exposure to rule engines, decision trees, or hybrid rule-ML systems for compliance and risk workflows.

What sets you apart

• Adversarial thinking: You understand how fraudsters operate and can anticipate evasion tactics and evolving attack vectors.
• Pragmatic delivery: You balance rigor with speed, prioritizing MVPs and iterative improvement over perfection.
• Business impact orientation: You focus on measurable outcomes (fraud loss reduction, false positive rates, operational efficiency) and communicate ROI clearly.
• Comfort with ambiguity: You thrive in evolving problem spaces, defining your own roadmap when fraud patterns shift or new threats emerge.
• Collaboration and influence: You build trust across teams and can drive adoption of your models through enablement, documentation, and clear storytelling.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About the role

We’re looking for a Mid-Senior Social Media Manager to lead social strategy and execution across Sporty, with a strong focus on media and broadcasting and performance-driven social media.

You’ll be responsible for making our social presence feel fast, local, relevant and high-impact, while ensuring content drives both community growth and business outcomes.

This is a hands-on role with real ownership: you’ll collaborate closely with Marketing, Product, Brand, Design, Content, BI and Country teams, combining creativity with sharp performance thinking.

What you'll be doing

Social Strategy & Execution

• Build and execute social strategies, aligned with global brand guidelines and priorities

• Own the social calendar around major football moments (EPL, UCL, LaLiga, AFCON, World Cup qualifiers, etc.)

• Translate football narratives into daily content that wins attention and drives conversation

Content & Community Growth

• Create and publish content across platforms (Instagram, TikTok, X, Facebook, YouTube Shorts, Telegram, etc.).

• Manage community engagement: comments, DMs, escalations, sentiment and moderation.

• Execute real-time/reactive content around match days, breaking news, controversies, memes and trends.

Brand Growth

• Support Sports Media storytelling through Sporty formats: highlights-style narratives, football culture content, commentary-driven moments, and personality-led publishing.

• Help scale repeatable content series with strong retention and community hooks.

Creators, Partnerships & Local Relevance

• Work with influencers, creators, tipsters and sports personalities to drive reach and credibility.

• Support paid + organic campaign activations with marketing teams.

• Spot local relevance opportunities across Spanish-speaking and global football audiences.

Reporting & Performance

• Track KPIs: reach, engagement, follower growth, CTR, conversions, retention, and sentiment.

• Deliver weekly/monthly reporting with insights and next actions.

• Run testing frameworks to continuously improve formats, hooks, timing and distribution.

Cross-Functional Collaboration

• Coordinate with designers, editors, content creators and country teams for speed + quality.

• Support junior teammates when needed with feedback and guidance.

• Keep workflows clean, efficient and scalable.

What you'll bring

• 3–6+ years experience in social media (ideally sports media or football content)

• Strong understanding of sports betting culture and what drives community + conversion

• Deep football knowledge + love for the sport

• Excellent platform instincts across TikTok/IG/X/FB/YouTube Shorts

• Confident using analytics to improve performance and decision-making

• Strong stakeholder management and ability to move fast in a high-output environment

What’s in it for you

• A competitive salary + individual performance based bonuses every quarter

• 28 days paid annual leave

• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

• Referral bonuses & flash bonuses

• Top of the line equipment

• Annual company retreats to provide great internal networking opportunities

Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight, analysis and recommendations which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in global analytics and insight generation across key marketing and registration initiatives - owning performance measurement, driving experimentation and strategy to unlock user-scale and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Partner with Marketing, Product and Commercial teams to generate insights that shape our marketing strategy and decision-making.
• Design and analyse experiments to improve user experience, volume and maximise user value generation
• Conduct deep-dive strategic analyses to identify growth opportunities across the marketing funnel.
• Presenting your analysis or recommendations to stakeholders at various levels across the business

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong critical thinking skills; being able to evaluate challenging and nuanced data to draw conclusions, build opinions and recommendations
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload with a global analytics team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

takealot.com a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative and hard-working people with integrity to join us.  We offer a market-related total remuneration package, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

This role will report to the Senior Data Analyst.

Your responsibilities will include:

• Fetching data from internal data sources (using SQL) & preparing it for analysis (using Python & Google Sheets).
• Analysing datasets to answer questions posed by the Marketing Team: Ranging from deep dives into our data to brief analytical questions around our customers and brands.
• Preparing presentations for completed projects.
• Presenting weekly campaign analysis insights for Marketing activities.
• Delivering accurate analysis within tight deadlines.
• Creating, improving and automating marketing reports to assist managers with tracking performance.
• Collecting and analysing customer, marketing, and behavioural data.
• Analysing key metrics, and identifying opportunities to increase campaign performance.
• Developing and presenting learnings from your analyses, including actionable insights and recommendations.
• Assisting with the development and implementation of key marketing KPIs for budgets and plans
• Creating data visualisations and campaign performance reports.
• Monitoring and analysing digital media and marketing trends.
• Turning business questions into functional analyses to test theories.
• Develop, test & deploy Machine Learning models as required by the Marketing analytics Team.
• Conduct analytical support (Analysis requests for marketing and related teams) to generate valuable insight in understanding campaigns and performance
• Prepare and automate reports for analysis
• Assist with data project automation
• Work on forecast model improvements
• Budget / Plan assistance

Attributes required:

• Analytical and data-driven with a demonstrated ability to operate both strategically and tactically.
• Application of strong commercial insights in order to interpret, simulate and model customer behaviour.
• Excellent communication and presentation skills and ability to weave a coherent, compelling narrative around the available data.
• Experience presenting to Senior Management.
• Self-guided learner, self-starter, and curious and passionate about data. You immerse yourself in it and are excited to develop and enhance your marketing analytics skills.
• Ability to work independently, productively, proactively and follow through on all responsibilities to bring projects to a successful conclusion.
• Ability to translate business needs and goals into analytic approach and response
• Ability to work on and prioritise multiple projects that will impact the business at various levels.
• A high-energy with the ability to work in a fast-paced environment
• Solutions-oriented with a can-do attitude
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Exceptional attention to detail
• Passion for the brand and customers

Qualifications and Experience:

• Relevant Degree in Statistics, Mathematics, Engineering or Business Science
• 5+ years work experience in an analytics environment.
• Extensive experience working with the Python & SQL programming languages.
• Experience using machine learning algorithms and building predictive models ( i.e. k-means clustering, logistic regression, linear regression) is advantageous
• Practical experience using Excel, Google Sheets for data analysis.
• 2+ years of experience using Looker [advantageous]
• 2+ years of experience using Big Query [advantageous]
• Experience using Google Analytics is advantageous
• Experience in Retail or e-commerce environment is advantageous.
• A grounding in marketing and communication principles

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating
• We seek to Employ an Extra Ordinary Mind who:
• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

takealot.com a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative and hard-working people with integrity to join us.  We offer a market-related total remuneration package, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

This role will report to the Senior Data Analyst.

Your responsibilities will include:

• Fetching data from internal data sources (using SQL) & preparing it for analysis (using Python & Google Sheets).
• Analysing datasets to answer questions posed by the Marketing Team: Ranging from deep dives into our data to brief analytical questions around our customers and brands.
• Preparing presentations for completed projects.
• Presenting weekly campaign analysis insights for Marketing activities.
• Delivering accurate analysis within tight deadlines.
• Creating, improving and automating marketing reports to assist managers with tracking performance.
• Collecting and analysing customer, marketing, and behavioural data.
• Analysing key metrics, and identifying opportunities to increase campaign performance.
• Developing and presenting learnings from your analyses, including actionable insights and recommendations.
• Assisting with the development and implementation of key marketing KPIs for budgets and plans
• Creating data visualisations and campaign performance reports.
• Monitoring and analysing digital media and marketing trends.
• Turning business questions into functional analyses to test theories.
• Develop, test & deploy Machine Learning models as required by the Marketing analytics Team.
• Conduct analytical support (Analysis requests for marketing and related teams) to generate valuable insight in understanding campaigns and performance
• Prepare and automate reports for analysis
• Assist with data project automation
• Work on forecast model improvements
• Budget / Plan assistance

Attributes required:

• Analytical and data-driven with a demonstrated ability to operate both strategically and tactically.
• Application of strong commercial insights in order to interpret, simulate and model customer behaviour.
• Excellent communication and presentation skills and ability to weave a coherent, compelling narrative around the available data.
• Experience presenting to Senior Management.
• Self-guided learner, self-starter, and curious and passionate about data. You immerse yourself in it and are excited to develop and enhance your marketing analytics skills.
• Ability to work independently, productively, proactively and follow through on all responsibilities to bring projects to a successful conclusion.
• Ability to translate business needs and goals into analytic approach and response
• Ability to work on and prioritise multiple projects that will impact the business at various levels.
• A high-energy with the ability to work in a fast-paced environment
• Solutions-oriented with a can-do attitude
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Exceptional attention to detail
• Passion for the brand and customers

Qualifications and Experience:

• Relevant Degree in Statistics, Mathematics, Engineering or Business Science
• 5+ years work experience in an analytics environment.
• Extensive experience working with the Python & SQL programming languages.
• Experience using machine learning algorithms and building predictive models ( i.e. k-means clustering, logistic regression, linear regression) is advantageous
• Practical experience using Excel, Google Sheets for data analysis.
• 2+ years of experience using Looker [advantageous]
• 2+ years of experience using Big Query [advantageous]
• Experience using Google Analytics is advantageous
• Experience in Retail or e-commerce environment is advantageous.
• A grounding in marketing and communication principles

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating
• We seek to Employ an Extra Ordinary Mind who:
• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

takealot.com, a leading South African online retailer, is looking for a highly talented Senior Analyst to join our team in Cape Town with a specific focus on TakealotMORE & Cross Group.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head: Customer Insights and Engagement

Your mission, should you choose to accept it:

TakealotMORE Analytics

• Own subscription growth forecasting, including detailed component-level predictions (free-to-paid conversions, reactivations, cancellations, tier migrations)
• Create and maintain dashboards and reports tracking subscription KPIs, member behaviour, and service utilisation
• Collaborate with data engineering teams to improve subscription attribution measurement and reporting
• Conduct root-cause analyses of subscription metric variances and performance changes
• Analyse subscription customer lifetime value, retention patterns, and churn drivers
• Develop data-driven recommendations for subscriber growth strategies and retention initiatives
• Build predictive models to identify at-risk subscribers and growth opportunities
• Design and analyse A/B tests to optimise subscription experience and conversion funnels

Cross Group Analytics 

• Own cross-platform growth forecasting, including detailed component-level predictions
• Develop and maintain attribution frameworks for cross-platform customer journeys and acquisition paths
• Create and maintain dashboards and reports tracking cross-platform rates, attribution and customer behaviour across cohorts.
• Investigate cross-platform performance issues and variances through root-cause analysis
• Conduct cohort analyses, tracking customer behaviour and value creation across the ecosystem
• Map customer interactions across Takealot and Mr D to identify cross-selling and migration opportunities
• Create actionable customer segmentation strategies for targeted marketing and product initiatives

TakealotMORE & Cross Group Marketing Performance 

• Measure and optimise marketing campaign performance across the full funnel for TakealotMORE and cross-platform initiatives
• Drive ROAS (Return on Ad Spend) optimisation recommendations for marketing investments
• Establish marketing performance accountability frameworks with measurable growth targets
• Conduct comprehensive new subscriber and customer acquisition analytics, including acquisition cost and performance optimisation
• Track and optimise cross-platform marketing attribution and impact
• Develop marketing attribution frameworks to track customer acquisition and conversion across subscription marketing channels
• Create marketing performance dashboards tracking campaign-driven subscription metrics and acquisition patterns
• Conduct competitive intelligence analysis to inform cross-group marketing strategies and positioning
• Develop and maintain marketing budget allocation frameworks and ROI measurement standards
• Lead marketing performance reviews and accountability reporting across the group

Strategic Analysis & Collaboration

• Collaborate with data engineering and analysts in the business units to ensure data quality, accessibility and correct attribution measurement
• Partner with Marketing, Product, and Technology teams on cross-platform growth and marketing optimisation
• Prioritise and manage analytics/BI requests and backlog; produce executive reports for marketing and growth performance
• Document analytical methods, technical specifications and processes; drive process improvement and knowledge management
• Lead analytical strategy and methodology development across TakealotMORE and Cross Group initiatives
• Present findings and recommendations to senior stakeholders, including marketing leadership and C-suite

Qualifications and Experience:

• Relevant postgraduate qualification in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field
• 5-7 years of analytical experience in commercial analytics, management consulting, market research, or similar roles
• Experience with growth target setting and performance accountability reporting
• Experience handling large datasets and building business models
• Experience with subscriptions and/or cross-platform businesses
• Experience developing marketing performance frameworks and accountability systems
• Retail/e-commerce or data science exposure is beneficial
• Experience in cross-functional collaboration with marketing, product, and technology teams
• Marketing analytics experience, including campaign performance, attribution modelling, and ROAS optimisation

Skills, Knowledge and Abilities Required:

Core Technical Skills

• Advanced SQL and R or Python
• Experience working with Google BigQuery (GBQ) and Looker (or similar platforms)
• Google Analytics expertise and certification advantageous
• Advanced statistical methods, hypothesis testing, experimental design, and research methodology
• Machine learning techniques, forecasting model development, and advanced modelling techniques

Marketing & Analytics Expertise

• Marketing attribution modelling and cross-channel attribution
• Customer journey analytics, LTV modelling, cohort analysis, segmentation
•  A/B testing design and analysis for both product and marketing initiatives
• ROAS analysis and marketing performance measurement
• Marketing automation platforms and MarTech stack management
• Brand tracking and market research methodologies
• Marketing performance framework development and accountability system design
• Budget optimisation and allocation modelling
• Customer acquisition cost modelling and optimisation

Business & Presentation

• Advanced presentation skills with Google Workspace (Sheets, Slides)
• Executive dashboard development and visual storytelling
• Strong data extraction/manipulation and technical documentation
• Marketing technology integration and process optimisation
• Ability to manage multiple analytical projects and stakeholder requests simultaneously
• Deep understanding of digital commerce KPIs, conversion funnels, and customer acquisition

Attributes Required:

• Advanced problem-solving abilities with strong diagnostic skills for root-cause analysis and hypothesis-driven investigation
• Deep understanding of e-commerce, subscription, and marketplace business models 
• Marketing performance accountability expertise with framework development capabilities
• Exceptional storytelling and presentation skills with the ability to influence stakeholders 
• Cross-functional leadership capabilities with strong stakeholder management and consensus-building skills
• Strong documentation mindset with focus on process improvement, automation, and knowledge management
• Ability to connect analytical insights to business strategy and drive data-driven decision making
• Self-guided learner with strong prioritisation skills, attention to detail under pressure, and a deadline-driven approach
• Can-do attitude with high energy, bias toward action, and passion for brand and customers

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.

takealot.com, a leading South African online retailer, is looking for a highly talented Senior Analyst to join our team in Cape Town with a specific focus on TakealotMORE & Cross Group.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head: Customer Insights and Engagement

Your mission, should you choose to accept it:

TakealotMORE Analytics

• Own subscription growth forecasting, including detailed component-level predictions (free-to-paid conversions, reactivations, cancellations, tier migrations)
• Create and maintain dashboards and reports tracking subscription KPIs, member behaviour, and service utilisation
• Collaborate with data engineering teams to improve subscription attribution measurement and reporting
• Conduct root-cause analyses of subscription metric variances and performance changes
• Analyse subscription customer lifetime value, retention patterns, and churn drivers
• Develop data-driven recommendations for subscriber growth strategies and retention initiatives
• Build predictive models to identify at-risk subscribers and growth opportunities
• Design and analyse A/B tests to optimise subscription experience and conversion funnels

Cross Group Analytics 

• Own cross-platform growth forecasting, including detailed component-level predictions
• Develop and maintain attribution frameworks for cross-platform customer journeys and acquisition paths
• Create and maintain dashboards and reports tracking cross-platform rates, attribution and customer behaviour across cohorts.
• Investigate cross-platform performance issues and variances through root-cause analysis
• Conduct cohort analyses, tracking customer behaviour and value creation across the ecosystem
• Map customer interactions across Takealot and Mr D to identify cross-selling and migration opportunities
• Create actionable customer segmentation strategies for targeted marketing and product initiatives

TakealotMORE & Cross Group Marketing Performance 

• Measure and optimise marketing campaign performance across the full funnel for TakealotMORE and cross-platform initiatives
• Drive ROAS (Return on Ad Spend) optimisation recommendations for marketing investments
• Establish marketing performance accountability frameworks with measurable growth targets
• Conduct comprehensive new subscriber and customer acquisition analytics, including acquisition cost and performance optimisation
• Track and optimise cross-platform marketing attribution and impact
• Develop marketing attribution frameworks to track customer acquisition and conversion across subscription marketing channels
• Create marketing performance dashboards tracking campaign-driven subscription metrics and acquisition patterns
• Conduct competitive intelligence analysis to inform cross-group marketing strategies and positioning
• Develop and maintain marketing budget allocation frameworks and ROI measurement standards
• Lead marketing performance reviews and accountability reporting across the group

Strategic Analysis & Collaboration

• Collaborate with data engineering and analysts in the business units to ensure data quality, accessibility and correct attribution measurement
• Partner with Marketing, Product, and Technology teams on cross-platform growth and marketing optimisation
• Prioritise and manage analytics/BI requests and backlog; produce executive reports for marketing and growth performance
• Document analytical methods, technical specifications and processes; drive process improvement and knowledge management
• Lead analytical strategy and methodology development across TakealotMORE and Cross Group initiatives
• Present findings and recommendations to senior stakeholders, including marketing leadership and C-suite

Qualifications and Experience:

• Relevant postgraduate qualification in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field
• 5-7 years of analytical experience in commercial analytics, management consulting, market research, or similar roles
• Experience with growth target setting and performance accountability reporting
• Experience handling large datasets and building business models
• Experience with subscriptions and/or cross-platform businesses
• Experience developing marketing performance frameworks and accountability systems
• Retail/e-commerce or data science exposure is beneficial
• Experience in cross-functional collaboration with marketing, product, and technology teams
• Marketing analytics experience, including campaign performance, attribution modelling, and ROAS optimisation

Skills, Knowledge and Abilities Required:

Core Technical Skills

• Advanced SQL and R or Python
• Experience working with Google BigQuery (GBQ) and Looker (or similar platforms)
• Google Analytics expertise and certification advantageous
• Advanced statistical methods, hypothesis testing, experimental design, and research methodology
• Machine learning techniques, forecasting model development, and advanced modelling techniques

Marketing & Analytics Expertise

• Marketing attribution modelling and cross-channel attribution
• Customer journey analytics, LTV modelling, cohort analysis, segmentation
•  A/B testing design and analysis for both product and marketing initiatives
• ROAS analysis and marketing performance measurement
• Marketing automation platforms and MarTech stack management
• Brand tracking and market research methodologies
• Marketing performance framework development and accountability system design
• Budget optimisation and allocation modelling
• Customer acquisition cost modelling and optimisation

Business & Presentation

• Advanced presentation skills with Google Workspace (Sheets, Slides)
• Executive dashboard development and visual storytelling
• Strong data extraction/manipulation and technical documentation
• Marketing technology integration and process optimisation
• Ability to manage multiple analytical projects and stakeholder requests simultaneously
• Deep understanding of digital commerce KPIs, conversion funnels, and customer acquisition

Attributes Required:

• Advanced problem-solving abilities with strong diagnostic skills for root-cause analysis and hypothesis-driven investigation
• Deep understanding of e-commerce, subscription, and marketplace business models 
• Marketing performance accountability expertise with framework development capabilities
• Exceptional storytelling and presentation skills with the ability to influence stakeholders 
• Cross-functional leadership capabilities with strong stakeholder management and consensus-building skills
• Strong documentation mindset with focus on process improvement, automation, and knowledge management
• Ability to connect analytical insights to business strategy and drive data-driven decision making
• Self-guided learner with strong prioritisation skills, attention to detail under pressure, and a deadline-driven approach
• Can-do attitude with high energy, bias toward action, and passion for brand and customers

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.

takealot.com, South Africa's leading online retailer, is looking for a highly talented SEO & Merchandising Specialist

to join our  Marketing team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Senior SEO Specialist

Your responsibilities will include:

• Core Web Vitals & Page Experience: Act as the "Performance Guardian" for merchandising content. Audit and optimise heavy page assets (banners, images, scripts) to ensure they do not negatively impact LCP (Largest Contentful Paint) or CLS (Cumulative Layout Shift).
• Brief technical improvements to developers to ensure green scores across all page types.
• Category & Product Page Optimisation: Execute high-volume optimization of Category Landing Pages (PLPs) and Product Pages (PDPs). Ensure that H1s, metadata, and description copy perfectly align with user search intent and commercial goals.
• Search Intent & CR% Optimisation: Analyse high-traffic landing pages to ensure content satisfies user intent. Optimise page layout, copy, and Call-to-Actions (CTAs) to reduce bounce rate and drive Conversion Rate (CR%) from organic traffic.
• Offsite Discoverability & Rich Snippets: Manage the appearance of pages on Google.
• Implement and monitor Structured Data (Schema) for reviews, price, and stock to secure.
• Rich Snippets. Optimise Meta Titles/Descriptions to maximise CTR.
• Merchandising for SEO: Collaborate with Retail and Merchandising teams to ensure strategic products and promotions are surfaced via SEO. Manage "Out of Stock" and "Discontinued" product flows to retain authority and user trust.
• Image SEO & Asset Management: Optimise all visual assets (product images, merchandising banners) for search discovery (Alt tags, filenames) and performance (next-gen formats, compression) to drive traffic from Google Images.
• Competitor Gap Analysis: Monitor competitor product and category pages to identify content, feature, or speed advantages they hold, and implement agile fixes.

Qualification & Experience:

• Minimum bachelor’s degree Marketing.
• 3-5 years of SEO experience with a specific focus on E-commerce or Retail.
• Strong technical understanding of Core Web Vitals: XML sitemaps and on-site content (E-E-A-T principles).
• Proven experience in Conversion Rate Optimisation (CRO) principles.
• Experience working with large-scale Catalogue Management Systems (CMS).

Attributes Required:

• Strong technical understanding of Core Web Vitals: Knowledge of what causes poor LCP, CLS, and INP, and how to fix it from a content/asset perspective.
• Proven experience in Conversion Rate Optimisation (CRO) principles.
• Experience working with large-scale Catalogue Management Systems (CMS).
• Technical Asset Optimisation: Ability to optimise images, videos, and HTML/CSS for speed without sacrificing quality.
• Persuasive Copywriting: Ability to write content that ranks and converts.
• Analytical Skills: Deep proficiency in Google Search Console (CWV reports) and PageSpeed Insights.
• Merchandising Eye: Ability to spot visual/product presentation issues that hurt sales.
• Structured Data: Proficiency with Schema.org implementation (JSON-LD).

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

As a Global Clearinghouse Specialist, you will be at the heart of our financial operations, ensuring the seamless flow of global payments that power the partnership economy. You aren’t just processing transactions; you are a guardian of trust for our advertisers and media partners, solving complex financial challenges in a high-growth SaaS environment. This is an exciting opportunity for a detail-oriented finance professional to act as a key interface between technology and global treasury, helping us optimize our product and deliver world-class service to our clients.

What You'll Do

• Drive Global Payment Operations: Lead the daily execution of media partner payments and advertiser deposits, ensuring all transactions meet our high standards for accuracy and speed (SLA compliance).
• Champion Financial Integrity: Perform critical screening for first-time payees and manage "Do Not Pay" workflows to ensure all partners remain compliant and verified.
• Optimize Treasury Management: Monitor global bank account balances and partner with the Global Clearinghouse Manager to forecast funding needs, ensuring we are always ready to facilitate partner payouts.
• Bridge Product & Finance: Act as a subject matter expert by identifying opportunities to improve our platform’s financial functionality based on real-world feedback and internal data.
• Support Global Compliance: Own the compilation of critical tax documentation (such as US 1099s) and manage audit requests and statement of accounts for our diverse global client base.
• Empower Internal Teams: Serve as a high-level knowledge resource and trainer for our Customer Success teams, providing the financial insights needed to resolve complex client inquiries.

What You Bring

• 2+ years of experience in a fast-paced finance, banking, or fintech environment, ideally with exposure to international treasury or clearinghouse operations.
• A proactive problem-solving mindset: You don't just spot errors; you find the root cause and work across teams (and tools like JIRA) to solve them.
• Technical proficiency: Strong skills in MS Excel or Google Sheets, with an interest in or experience with cloud-based invoicing and spend management software (e.g., Ariba, Coupa).
• Global perspective: Comfort working across different time zones and an understanding of international banking and diverse tax landscapes (US/EU).
• Clear communicator: Ability to translate complex financial data into clear, actionable insights for both internal stakeholders and external clients.
• Growth mindset: A natural curiosity to learn the inner workings of a leading SaaS platform and a commitment to maintaining a professional, "can-do" attitude in a high-responsibility role.
• Nice to Have: A relevant Finance or Commerce degree/diploma; experience with SQL or Microsoft Office certifications.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#Li-Hybrid_CapeTown

Mr D, a division of the Takealot Group, is looking for a highly talented Senior CRM Manager to join our team in Cape Town.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com, and TFS. We like to promote from within: Here’s your chance.

This position reports to the Head of Growth for Mr D.

Purpose of the role:
The role incumbent is responsible for developing and executing our end-to-end CRM strategies to drive personalised customer communications and incentive programs across consumer and business segments, for project managing various lifecycle projects and campaigns, working closely with Brand, Data, and Design teams.

Your responsibilities will include:

• Responsible for developing and executing our end-to-end CRM strategies to drive personalised customer communications and incentive programs across consumer and business segments
• Project manage various lifecycle projects and campaigns, working closely with Brand, Data, and Design teams
• Lead our marketing automation strategy in line with transactional, promotional, and brand strategies
• Be the champion, and expert, in the use of the Braze CRM platform and it's features.
• Manage the end to end creation and execution of email, push notification and Whatsapp marketing campaigns that deliver against business goals for assigned work flows
• Establish, report on, and improve KPIs for all campaigns / communications.
• Own the operational dashboard creation for all CRM campaigns and communications against first time customers and order KPI
• Act as a key partner to the business as the customer insights and CRM best practices expert
• Collaborate with data science, brand & performance marketing teams to understand consumer segmentation / behaviour & identify consumer insights to leverage in lifecycle marketing
• Working closely with other businesses within the Takealot Group (Takealot.com) to drive joint campaigns and increase user engagement across the portfolio
• Work with our product, data science and brand teams to design and launch complex automated campaigns using Braze and other MarTech tools
• Create and document a formal optimisation program (A/B. Multivariate, etc) for testing and iterating on CRM initiatives to drive highly converting CRM communications
• Partner with our product, operations, brand, and sales teams to ensure all CRM initiatives are aligned to our core brand proposition

Skills & Attributes required:

• An appreciation and passion for memorable customer engagement 
• A solid understanding of CRM across various touchpoints 
• A keen interest in data and its ability to inform strategies and plans 
• Outstanding numeric and analytical skills 
• Experience using Braze or similar CRM marketing platforms. 
• Experience in marketing and communication. 
• Solutions-oriented, can-do attitude and high energy. 
• Highly organized and efficient, whilst being flexible and versatile. 
• An enthusiasm for, and an understanding of e-commerce. 
• Exceptional English writing skills, with strong attention to detail. 
• Tech savvy with an inquisitive mind. 
• The appetite for being involved in a startup environment 
• Meticulous attention to detail 
• Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly

Qualifications:

• Degree/Diploma in Marketing, Business, Advertising or Communication
• 5+ years work experience, of which a minimum of 2 years should have been in a CRM management role
• Experience within e-commerce and/or a digital company
• Strong analytical skills with the ability to draw meaningful insights from data across
• various platforms Solid experience using enterprise CRM solutions (Braze preferred) i.e. Salesforce Marketing Cloud, SAP Marketing Cloud, Adobe
• Marketing Cloud, or similar CRM enterprise platforms Understanding of Lifecycle/1:1 marketing (personalisation) 
• A proven record of achieving sales in CRM channels 
• A proven track record of growing sales through CRM channels

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

takealot.com, South Africa's leading online retailer, is looking for a highly talented Content Strategist to join our Group Customer Services & Insights Team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

• Design and implement a 360° content strategy to drive business objectives across customer touchpoints.
• Conduct audience research to understand customer needs, preferences, and behaviours and tailor content to drive engagement and conversion. 
• Oversee the end-to-end content production process, ensuring efficiency, quality and brand consistency.
• Provide strategic input into the creative direction of the brand and ensure all work produced is in line with the brand and campaign theme.
• Writing copy for all marketing communications including performance marketing adverts, emails, social media, printed collateral, press releases etc
• Managing and reviewing content for all marketing communications including performance marketing adverts, emails, social media, video, onsite, webinars, printed collateral, press releases, offline, above the line to ensure all is aligned to brand and campaign theme (Internal creative team & External agency).
• Creating engaging & shareable content appropriate for each social media platform to promote our brand, grow our community and meet business objectives.
• Monitoring the web and social media and engage in discussions about our company, competitors, and industry.
• Working with the marketing team to create content that educates and entertains our audience and supports marketing goals.
• Participating in setting marketing plans and strategy.
• Generating new ideas to ensure brand and commercial success.
• Managing our online presence on all major social media channels and highlighting any customer queries and/or comments that need to be actioned/resolved.
• Understanding the brand and business objectives and requirements and proactively recommend creative solutions or campaigns.
• Building a close working relationship with the external agency.
• Manage content calendars and ensure timely delivery of campaigns. 
• Monitor and analyse content performance metrics, including engagement rates, ROI, and audience growth to meet targets for ROI and efficiency metrics. 
• Continuously refine and improve content strategies to improve outcomes.
• Own content experimentation, including A/B tests to optimize format and messaging. 
• Work closely with Takealot and Mr D teams to align to broader business objectives, across marketing, design, product, partnerships, retail, marketplace, promotions.
• Keep up to date with competitor developments, industry best practice and global trends and share insights with the team.

Qualification & Experience:

• Bachelor’s degree or equivalent qualification in Communications/Copywriting/Branding/Marketing/Brand strategy.
• Computer literacy essential.
• Creative track record with 5+ years industry experience with a through the line portfolio.
• Strong understanding of customer engagement and growth strategies

Attributes Required:

• Ability to translate a creative concept into a clear content plan
• Strategically driven with a sound understanding of brand and business growth.
• Must be comfortable with writing in various styles and for multiple formats for example digital advertising, UX for mobile app, social media, performance marketing, in-app, video
• Active and well-rounded personal presence in social media, with an understanding of each platform and the best practices
• Detail orientated
• Excellent proof-reader
• Must be able to manage a team, a content calendar and an agency relationship.
• Takes initiative and works well independently
• Strong communication and time management skills
• An enthusiasm for being a part of a fast-paced start-up environment
• Blogging and ad agency experience advantageous
• Strong understanding of customer engagement and growth strategies. 
• Exceptional storytelling and creative skills, with the ability to produce engaging and impactful content. 
• Strong organizational skills to manage multiple projects, deadlines, and stakeholders simultaneously.
• Proficiency in content management systems, analytics tools, and project management software. 
• Data-driven mindset with the ability to interpret performance metrics and optimize strategies. 
• Excellent collaboration and communication skills to work effectively with cross-functional teams. 
• Knowledge of e-commerce and food delivery industries is advantageous.

The Environment: 

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

takealot.com, South Africa's leading online retailer, is looking for a highly talented Promotions Manager _TakealotMORE to join our Group Customer Services & Insights team in Cape Town.

We are seeking a strategic and innovative Promotions Manager  to own and drive the promotional strategy for TakealotMORE subscriptions across Takealot and Mr D. This individual will be responsible for curating and managing member promotions including MORE deals, ensuring they deliver value to members while driving business objectives. The role requires a balance of strategic thinking, stakeholder management, and data-driven decision-making to build a world-class subscription experience.

This position reports to the Head of TakealotMORE

Your responsibilities will include:

• Develop and own the promotional strategy for TakealotMORE subscriptions on Takealot and Mr D, ensuring alignment with overall business goals and broader promotions strategy for each business.
• Define and maintain the rules and guidelines for member-exclusive promotions, including deal selection criteria, discount thresholds, and funding models.
• Benchmark against global players to identify best practices and innovative approaches to subscription promotions.
• Use data and analytics to select deals and evaluate performance, identifying trends and opportunities for improvement.
• Establish and manage the promotional budget, ensuring efficient deal selection to maximise ROI and meet targets for GMV, rate of sale, member acquisition, and retention.
• Collaborate with the Promotions team to screen and load deals, ensuring they meet strategic objectives.
• Spearhead personalisation initiatives to tailor promotions to subscriber preferences, leveraging data and insights.
• Build and maintain strong relationships with internal teams (Retail, Marketplace, Promotions, Mr D Sales, Marketing, Retail Media, Finance, Supply Chain and other stakeholders).
• Source funding for promotions by engaging with internal stakeholders and external partners.
• Track and report on the financial performance of promotions, ensuring they meet budgetary and revenue targets.
• Present promotional plans and results to senior leadership, highlighting their impact on subscriber growth, retention and GMV.
• Develop and maintain dashboards to track key metrics, such as subscriber acquisition, retention, and engagement.
• Stay ahead of industry trends and competitor activities, identifying opportunities to differentiate TakealotMORE.
• Work with Product and Engineering teams to develop the tech roadmap for TakealotMORE promotions and launch new features.  Experiment with new promotional formats and strategies, testing their effectiveness and scaling successful initiatives.

Qualification & Experience:

• Bachelor’s degree in Business, Marketing, Data Analytics, or a related field is required.
• An Advanced degree is advantageous.
• Advanced proficiency in data analysis tools such as Excel, SQL, or BI platforms (e.g., Looker, Big Query, Tableau, Power BI).
• Experience using KNIME, R, or Python for data analysis and modelling is advantageous.
• 5+ years of experience in e-commerce, retail, or subscription-based businesses, with a focus on promotions
• Proven track record of developing and executing successful promotional strategies.
• Budget management experience, with a focus on maximising ROI.
• Proven track record of analysing data to drive business decisions.

Attributes Required:

• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Excellent attention to detail and ability to work with large datasets.
• Results-driven mindset with a focus on achieving commercial targets.
• Familiarity with personalisation tools and techniques, including segmentation and targeting, is advantageous
• Excellent stakeholder management and communication skills, with experience working cross-functionally.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. 

What We’re Looking For:

2U is looking for a versatile and detail-oriented Web Production Specialist to join our Marketing team. In this role, you will work with various stakeholders across departments to deliver a world-class experience on our external web properties. You will serve as the primary "hands-on-keyboard" executor for digital properties, personally implementing front-end, CMS-level website changes while ensuring every user touchpoint is optimized for performance, accessibility, and brand consistency.

Responsibilities Include, But Are Not Limited To:

• Web Content Management & Front-End Execution
  • Front-End Implementation: Execute a large number of content requests and front-end changes across multiple web properties within the CMS, ensuring timely delivery and technical precision.
  • Site Maintenance: Manage the daily production workflow for 2U’s landing page portfolio, including building new pages, updating content, and swapping creative assets.
  • QA & Standards: Ensure strict adherence to program brand guidelines, web marketing guidelines, the highest level of User Experience (UX), and web accessibility (WCAG). You are the final line of defense against broken links, layout shifts, or responsive issues.
• Relationship Management & Collaboration
  • Stakeholder Partnership: Work with stakeholders to find high-quality web marketing solutions across departments, including Brand, Product, Tech, UX/UI, and Creative teams.
  • Project Management: Communicate with non-technical stakeholders to prioritize and deliver complex updates, site redesigns, and new program launches on time and to specification.
  • Creative Execution: Manage the development of new web creative concepts with internal teams, ensuring design variations are technically feasible before going live.
• Continuous Learning & Optimization
  • Technical Growth: Support Web Production team in technical explorations and research around current or potential new tools to improve efficiency.
  • Industry Trends: Keep up-to-date on new products, CMS capabilities, and best practices within digital marketing.
  • Collaborate with designers to ensure test variations are technically feasible and align with brand standards before they go live.

Things That Should Be In Your Background:

• Bachelor’s degree preferred
• Experience: 2+ years of experience in web production, content management, or digital marketing operations.
• CMS Expertise: Strong experience working with WordPress or similar Content Management Systems is required.
• Technical Skills: Strong working knowledge of HTML and CSS. You must be comfortable troubleshooting layout issues, inspecting code, and making manual front-end edits when necessary.
• Communication: Excellent interpersonal communication skills with the ability to manage a queue of tasks and communicate timelines clearly to non-technical stakeholders.

Other Attributes That Will Help You In This Role:

• Experience with Enterprise Headless CMS platforms (e.g., Contentful).
• Experience with A/B testing platforms (e.g., Optimizely, VWO).
• Basic image editing skills (Photoshop/Figma) for web asset optimization.
• Familiarity with Jira/Asana for project tracking.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We seek a passionate and experienced Senior Multimedia Producer to join our growing creative team. This position is responsible for developing, producing, and delivering high-quality multimedia content to support our organization's objectives. The scope of media assets we produce is diverse, including interviews/testimonials, marketing product videos, various types of photoshoots, animations, motion graphics, and paid video advertising. This person in this position sits on the multimedia team, part of our internal creative agency.

The Creative Marketing team is a full-service in-house agency supporting all marketing efforts across the edX portfolio of programs and products. We act as strategic partners with our marketing stakeholders and seek collaborative solutions to elevate our creativity and drive our business.

A portfolio of work in various formats (video, animation) that demonstrates excellence in multimedia production is required. Please include a link to your portfolio with your application and cover letter.

Responsibilities Include, But Are Not Limited To:

1. Hands-On Execution:

• Interpret creative briefs, analyse best practices, and leverage past performance data to produce high-performing creative marketing videos.
• Collaborate with internal teams and external contractors to conceptualise and execute multimedia projects that effectively convey key messages and engage the target audience.
• Lead the edit process end-to-end, shaping narrative structure, pacing, and emotional impact to deliver high-performing short-form ads and brand content driven by strong storytelling and sound design.
• Utilise industry-standard editing, motion, and audio software to execute precise cuts, rhythm-driven sequences, sound design layering, and music integration that elevate the final output.
• Develop visual storyboards to guide multimedia production.
• Ensure multimedia aligns with brand guidelines and project objectives.
• Occasionally lead production shoots, managing lighting, cameras, sound, and talent to ensure overall quality, and oversee production teams, locally or remotely, to ensure project success.
• Perform or oversee post-production tasks, including editing, graphics, motion, and sound.
• Manage multiple project deadlines across different business lines to ensure high-quality multimedia output for marketing projects.
• Present creative work to stakeholders with a clear rationale.
• Maintain an organised multimedia asset management system.
• Integrate innovative AI solutions to streamline production processes, enhance creative possibilities, and maintain high-quality output across paid, product, and brand video content.

2. Collaboration and Relationship Building:

• Cultivate strong relationships with teams and stakeholders to promote collaboration and trust.
• Collaborate with cross-functional teams to translate objectives into effective multimedia campaigns.
• Communicate concepts and ideas clearly to internal and external stakeholders.

3. Mentorship:

• Continuously enhance skills and share knowledge with the team.
• Mentor junior multimedia producers, fostering growth and collaboration

Management Responsibilities:

• Lead and support the multimedia team's professional growth.
• Foster a culture of initiative, proactivity, collaboration, and innovation.
• Conduct regular feedback sessions to drive creative improvement.
• Manage team scaling and specialization for productivity.
• Lead talent acquisition and onboarding processes.
• Establish relationships with external vendors and contractors, such as production studios, motion designers, and audio engineers.
• Establish clear and strategic priorities to guide the multimedia team’s focus and direction.
• Mentor emerging leaders on the multimedia team.

Things That Should Be In Your Background:

• Bachelor's Degree in a related field is required.
• 5-7 years of industry-relevant experience.
• High-level proficiency in Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop.
• Skills in sound and music engineering, using industry-standard tools and software
• High-level color balancing and color correction skills, using appropriate tools for achieving desired visual aesthetics.
• Proficiency in using a video collaboration tool like Frame.io for efficient collaboration and feedback on video projects.
• Proficiency in using Google Office Suite for effective communication, documentation, and collaboration.
• Proficiency in working with an industry-standard project management system to ensure efficient planning, organization, and execution of multimedia projects.
• Experience with lighting, Digital SLR acquisition formats, and grip equipment

Other Attributes That Will Help You In This Role:

• Experience in content and product marketing, multi-channel strategy, video production, motion design, videography, photography, animation, and editing.
• Proficient in all phases of multimedia production.
• Ability to confidently present to and influence internal stakeholders and teams
• Experience in multimedia quality management
• Strong verbal and written communication skills to effectively convey ideas and concepts
• Proficiently handles high-pressure situations, meeting tight deadlines while upholding quality and precision with composure and adaptability.
• Exceptional teamwork skills, actively embracing feedback and art direction from colleagues and stakeholders with a flexible, open-minded approach.
• Outstanding multitasking and organization, adeptly handling diverse tasks to meet deadlines and produce high-quality results.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U Inc. 

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products Performance (affiliate), Creator (influencer), and Advocate (customer referral)unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it  matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

As a Multimedia Design Intern, you’ll play a key role in bringing learning experiences to life through motion graphics, video, and digital design. You’ll create engaging, high-quality content across our LMS, marketing channels, and digital platforms, ensuring every piece is visually compelling, on-brand, and designed with user experience (UX) and learner experience (LX) in mind. You’ll collaborate with cross-functional teams, including Learning Designers, Marketing, Product, and SMEs, to produce content that drives engagement, understanding, and conversion. This is a 6 month, hybrid role.

What You'll Do:

Content Creation & Design

• Design and produce multimedia content, including videos, motion graphics, animations, and digital assets
• Create content for learning experiences, marketing campaigns, and product education

Video Production (End-to-End)

• Support and contribute across the full production lifecycle:
• Pre-production: storyboarding, scripting support, planning
• Post-production: editing, sound design, motion graphics, final delivery

UX/UI & Digital Design

• Contribute to web, UX/UI, and interactive content design
• Create mockups, prototypes, and proof of concepts (POCs)
• Apply UX best practices to improve learner engagement and usability

Collaboration & Execution

• Work closely with stakeholders to understand requirements and deliver on the scope of work (SOW)
• Present ideas, iterate based on feedback, and maintain alignment throughout projects

Brand & Quality

• Ensure all content aligns with PXA brand guidelines and visual standards
• Perform quality assurance (QA) on all deliverables

Innovation & Growth

• Stay up to date with design trends, tools, and emerging technologies
• Explore new formats, including interactive learning, gamification, and mobile-first content
• Contribute to evolving PXA initiatives such as YouTube strategy, SEO content, and digital learning experiences

What You Bring:

• Degree or coursework in Multimedia Design, Film, Animation, or related field
• Experience creating content for platforms like YouTube, LinkedIn, or eLearning environments
• Strong foundation in video editing, motion graphics, and graphic design
• Familiarity with UX/UI or web design principles
• Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator)
• Basic knowledge of Figma, Webflow, or similar tools is a plus
• Understanding of HTML/CSS (and basic JavaScript is advantageous)

Benefits / Perks for Interns: 

• Casual work environment, including hybrid work environment
• Flexible work hours
• Training & Development
  • Learning the advanced partnership automation products
  • Coursera
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-ND1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As part of our Creator Solutions team, impact.com’s in-house performance creator experts, you’ll drive growth and engagement across a portfolio of client creator and affiliate programs. You’ll partner closely with brands across industries like fashion, food, parenting, and tech to design and scale performance-led creator strategies that deliver real results. This is a hands-on, high-impact role for someone who thrives at the intersection of strategy, execution, and client partnership in a fast-moving creator landscape.

What You'll Do:

• Lead and manage the client relationship across a portfolio of accounts, from strategy and planning through to launch, optimisation, and reporting.
• Analyse campaign performance and manage reporting, translating data into clear insights and strategic recommendations to optimise programs and support client growth.
• Develop breakthrough data-driven creator strategies, including campaign proposals, pricing recommendations, budget allocation, creator selection, and content formats that drive measurable performance.
• Partner with clients as a trusted advisor, translating performance data into actionable insights, optimisation plans, and opportunities for program growth and expansion.
• Proactively cultivate client relationships by building trust both within and outside of work settings, including hosting client strategy meetings, dinners, and activities that strengthen long-term partnerships.
• Become an expert on impact.com and assist top clients with best practices and strategies utilizing the platform. This includes building strong relationships with Customer Success team members
• Strongly collaborate with Sales as a subject matter expert on RFPs and pitches, helping shape compelling creator marketing strategies for prospective and existing clients. Primarily focusing on cutting-edge full-funnel strategies.
• Work cross-functionally with Sales, Product, Customer Success, Marketing, and Community teams to align creator strategies with broader business goals, while managing budgets and timelines effectively.
• Team Supervision & Client Handoff: Supervise Sr Associates and Leads activities, ensuring consistent operational excellence.

What You Have:

•  Completion of your free Getting Started with Influencer Partnerships Certification on PXA is advantageous
• 6+ years of experience leading strategy and execution within creator marketing, affiliate marketing, or community-led programs.
• Strong experience in a client-facing, consultative role, with confidence shaping strategy, influencing decisions, and driving account growth.
• A data-driven mindset, with the ability to analyse performance metrics and turn insights into clear recommendations and scalable strategies.
• Deep knowledge of the creator ecosystem across major social platforms, trends, and verticals such as fashion, CPG, parenting, wellness, or tech.
• Experience building and pitching strategic proposals and campaign plans to senior stakeholders.
• A proactive, organised, and solutions-focused approach, comfortable managing multiple campaigns in a fast-paced environment.
• Strong communication and relationship-building skills, with the ability to engage creators, talent managers, and senior clients.
• Completion of the Getting Started with Influencer Partnerships Certification on PXA.

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Creator Productivity Associate, you’ll be the engine driving our creator ecosystem forward, supporting the vital work of connecting brands with impactful creators. This is a high-energy associate role for someone eager to learn the ropes of creator partnerships, acting as a supportive resource for creators and internal teams alike. You won’t just manage workflows; you’ll help shape positive creator experiences by removing operational friction, providing critical performance visibility, and ensuring our partners feel supported every step of the way as our marketplace continues to scale.

What You'll Do:

• Support the Partner Journey: Actively assist with end-to-end in-platform workflows, guiding creators through program applications, facilitating the administrative side of contract processes, and helping track content deliverables to ensure successful partnerships.
• Drive Engagement & Outreach: Play a key role in creator outreach campaigns by researching potential partners, managing communication waves, and applying optimization strategies—such as crafting fitting subject lines and optimal email scheduling—to boost engagement and open rates.
• Coordinate Support & Resolution: Collaborate cross-functionally with teams such as Creator Relations, Customer Solutions, and Technical Services, triage issues, and ensure timely, helpful support ticket resolution for our creators.
• Analyze & Report on Performance: Assist in producing periodic performance reports that deliver clear data on creator activity and marketplace status, supporting optimization and strategic planning for internal teams.
• Stay Curious & Informed: Keep a pulse on current influencer market trends, emerging social platforms, and impact.com product updates to continuously find new ways to improve creator support and outcomes.

What You Have:

• Passion for Partnerships: 1-2 years of experience or a strong demonstrable interest in influencer marketing, affiliate marketing, social media advertising, or creator/talent partnerships.
• Platform Curiosity: Familiarity with influencer or marketing SaaS platforms; hands-on experience with impact.com is a plus, but not required.
• Organized Mindset: Foundational project management and organizational skills, with the ability to learn to prioritize multiple workflows in a dynamic environment.
• Clear Communicator: Thoughtful, written, and verbal communication skills, comfortable engaging professionally with internal stakeholders, creators, and agencies.
• Data-Comfortable: A willingness and comfort working with performance data and marketing analytics tools (e.g., impact.com, Gemini AI) to help find and communicate insights.
• Team-Oriented Spirit: A collaborative, solutions-oriented mindset and a desire to learn and thrive in a fast-paced, global environment

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipened
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#Li-Hybrid_CapeTown

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

You will serve as a critical operational pillar for the Creator Solutions team, focusing on the tactical execution that enables the growth of our clients' Creator and Affiliate Programs. You will support the Leads and Managers in executing strategies for creator recruitment, relationship management, and partner outreach, ensuring a high-quality, vibrant, and profitable partner network.

What You'll Do:

• Adventageous: Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Candidates must mention this completion in their cover letter.
• Bachelor's Degree
• 2+ years of professional experience contributing to the Affiliate Marketing, Creator Marketing, or Community Management space.
• Basic foundational knowledge of creator and affiliate marketing strategies, tools, and technologies.
• Familiarity with the essential components of the creator lifecycle, including casting, negotiating, contracting, content fulfillment, draft approvals, and reporting.
• Strong written and verbal communication skills with the ability to manage creator and client correspondence effectively.
• A relationship-driven approach and the ability to work collaboratively across diverse work styles.
• Strong passion for and knowledge of social media platforms and the ability to stay current on trends.
• Proven ability to work independently, manage multiple priorities, and meet tight deadlines.
• Strong organizational and problem-solving skills.
• Demonstrate a growth mindset and a willingness to continuously learn and improve.
• Basic proficiency in Google Slides, Google Sheets & Excel.

What You Have:

1. Campaign Operations & Fulfillment

• Supports the full campaign execution cycle, from initial casting through final reporting.
• Organizes all external and internal documents for efficient campaign rollout.
• Assists in creating creator campaign briefs based on brand guidelines and FTC compliance standards.
• Collects and reviews creator content to ensure it meets the brief requirements and is free of spelling or grammar errors.
• Communicates all necessary content edits with creators and verifies that live content reflects final approvals.
• Help build wrap report shells and input campaign performance and content data.

1. Creator Relations & Recruitment Support

• Communicates with creators in partnership with Leads and Managers, handling monitoring messages, day-to-day questions, facilitating product shipment, and managing content collection.
• Assists in casting and recruiting creators for campaigns or programs based on client criteria.
• Sources and vets qualified creators for each campaign or program, providing data-driven recommendations on criteria such as follower count, location, niche, and audience demographics.
• Reviews campaign or program applicants to ensure they are high-quality and qualified for the program.

1. Program Strategy & Growth Support

• Supports the development and implementation of performance-led strategies used to attract high-value creators.
• Assists with strategizing content creation and casting to ensure campaigns and programs are on trend and relevant to the current social media landscape.
• Supports the design and execution of incentive programs, including flat fees, performance-based rewards, and exclusive offers.
• Provides excellent customer service and expertise to ensure both the clients and creators are satisfied and impressed with our services.

1. Team Collaboration

• Joins client kick-off calls, meticulously noting action items, recap notes and documenting questions.
• Collaborates closely with domestic and global internal teams (community support, sales, product, marketing, and client success) to ensure seamless execution.

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#Li-Hybrid_CapeTown

takealot.com, a leading South African online retailer, is looking for a Account Manager - Advertising to join our Takealot Group Advertising team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Lead Sales Specialist

Your responsibilities will include:

● Driving the adoption and usage of Takealot’s self-service advertising platform for Sponsored Advertising; by Marketplace sellers
● For self-service, analyse sales metrics and advertising data to identify trends and areas for improvement.
● Provide sellers with clear, data-driven insights and recommendations.
● Build media plans for top-tier spending sellers and identify opportunities for upselling additional services or advertising solutions.
● Coordinate the collection of assets needed for designers to create and execute campaigns.
● Manage the integration of all booked advertising campaigns into the marketing calendar, ensuring they are communicated to retail marketing managers and delivered effectively and on schedule.
● Supervise billing and payment processes to ensure accuracy and timeliness.
● Monitor campaign performance through tracking reports, share results with clients, and maintain a portfolio documenting campaign execution.
● Consistently meet and surpass advertising sales targets for the platform
● Assist in development of promotional material and content to encourage adoption of the platform by Marketplace Sellers
● Provide support to Marketplace Account Managers to encourage usage of the advertising platform by their Key Accounts and problem solve issues with these accounts
● Implement new seller acquisition strategies
● Collect feedback from sellers about the advertising platform and provide useful insights to further enhance the platform
● Collaborate with the CRM team to build case studies of the successful usage of the tools and develop material for sellers to drive adoption/retention/growth
● Contribute to the development and/or hosting of educational webinars to train users on performance metrics, insights, and how to drive greater results
● Escalate any operational platform issues to the technical teams to resolve

Attributes Required:

● Smart, hard-working, with demonstrable integrity
● A passion for online, digital marketing and advertising is essential
● Bias towards action and solution-oriented
● A self-starter and fast learner with an active thirst for knowledge
● Willing to take direction and able to work independently, demonstrating initiative
● Highly organised with meticulous attention to detail
● Ability to multi-task and to meet tight deadlines
● Comfortable working under pressure in a fast-paced environment

Qualification, Competencies & Experience:

● Bachelor's Degree or Advanced Diploma
● If the degree/diploma qualification requirement isn’t met, at least 5 years of account management experience/exposure (through projects or responsibilities) will be required
● 3 years experience in B2B software or advertising sales (account management)
● Digital Marketing, Advertising and Sales experience (must have)
● E-Commerce experience is advantageous but not required
● Demonstrated ability to consistently achieve sales targets
● Strong track record of internal and external relationship management

 The Environment:

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above criteria and are an Extraordinary Mind, come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Job summary

We are in the market for a Technical Support Analyst with business proficiency in French to join our Technical Support team in Cape Town. As Technical Support Analyst you will be the primary point of contact for our customers and will partner with our product, engineering and marketing teams to resolve customer issues, drive improvements and set customers up for success.

DigiCert’s Technical Support team exhibit high energy, deep technical skills and a drive to get things done.

This is a hybrid position in Cape Town.  

What you will do

• Deliver world-class customer service to resolve customer concerns and retain customers
• Build successful long-term relationships with external clients to ensure customer loyalty
• Partner with technical support engineers to resolve issues reported by customers
• Engage with internal and external customers via support tickets, email, phone, and chat
• Receive inbound customer emails or calls and place outbound follow up emails or calls during scheduled hours to provide a delightful customer experience at all times
• Achieve productivity related targets including support tickets processed, average response time, average time to close, etc.
• Actively contribute to Web self-help by using Knowledge Centred Support (KCS) principles
• Gather accurate information and document customer issues in our CRM tool
• Remain up to date with all aspects of the SSL certificate products to meet customer needs at all times

What you will have

• Professional working proficiency in French (essential)
• 1+ years technical support or IT client interfacing experience
• Computer Science, Information Systems or Information Technology qualification
• Basic understanding of Internet principles, terminology and functionality
• Basic understanding of networking protocols and devices, web servers and VPN
• Understanding of PKI, SSL, Code signing, HTML, DNS, S/MIME, SMTP, and networking protocols (advantageous)
• Familiarity with UNIX script commands, website/web server administration (advantageous)
• Administrative knowledge of Microsoft Windows Servers, Apache (OpenSSL), Linux and other Server administration (advantageous)
• Certifications such as CISSP, MCSE and CCNA (advantageous)
• Adaptable, versatile, customer obsessed, solution-oriented, proactive and passionate about technology

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

#LI-FP1

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Job summary

As Associate Corporate Counsel (Commercial Legal) you will be a member of our commercial legal team and be responsible for structuring, drafting, and negotiating complicated technology, distribution, licensing, and other commercial agreements, and provide legal support to the sales team and, where required, support the product, engineering and marketing teams in connection with product development and product-led initiatives. Some travel may be required.

This role has a shift differential of 5am to 2pm SAST to cover APAC regional support

What you will do

• Draft and negotiate technology agreements, including software as a service (SaaS) agreements and software license agreements
• Work with our channel partnership team to negotiate and document partner/distribution relationships
• Negotiate ancillary agreements, such as NDAs, privacy agreements, and security agreements
• Review and revise various form agreements
• Ensure contractual compliance with industry standards and technical product requirements
• Support, build positive relationships with, and provide legal guidance to internal business teams
• Work collaboratively to identify and implement process improvements and support updates to internal playbooks and templates
• Manage and meet internal SLAs and help juggle priorities in a fast-moving environment
• Own specific legal projects and develop subject matter expertise regarding legal issues faced by the customer contracts team and internal business partners
• Assist with the review and negotiation of procurement/vendor contracts with our suppliers

What you will have

• LLB degree or similar
• Admitted legal practitioner (and in good standing) in the Republic of South Africa
• 1+ years relevant post admission experience
• Experience with contract negotiation, interpretation, and administration
• Excellent business acumen, well-developed, pragmatic problem-solving abilities, and high emotional intelligence
• Strong work ethic, a “hands on” mentality, accountability, and the ability to work in a fast-paced, ever-evolving business environment while juggling and prioritizing multiple projects at the same time
• Ethical, adaptable, flexible, and comfortable with uncertainty and ambiguity
• Desire to take on greater responsibility as experience is gained and skills are further developed
• Keen diplomatic instincts and customer service mentality
• Ability to work independently, employ good judgment, act with integrity, take ownership, and seek advice when necessary 

Nice to have

• Experience working in-house for a tech company
• Knowledge or experience in data security and privacy
• Knowledge of or experience with digital certificate industry

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

#LI-KK1

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takealot.com, South Africa's leading online retailer, is looking for a highly talented Sales Specialist  (Takealot to Business) to join our Strategy & Ventures in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

The Sales Specialist for Takealot for Business will play a pivotal role in driving the growth of the business by acquiring new customers and achieving sales targets. This position is responsible for identifying and targeting potential business clients, developing tailored sales strategies, and closing deals to expand the Takealot for Business client base

This position reports to the Head of Venture: B2B

Your responsibilities will include:

 New Customer Acquisition 

• Identify and target potential business customers to grow the Takealot for Business client base. 
• Develop and execute sales strategies to meet and exceed acquisition targets. 
• Leverage existing market research and insights to identify trends, customer needs, and competitive opportunities. 
• Build and maintain a robust sales pipeline through proactive prospecting, networking, and lead generation. 
• Present and demonstrate Takealot for Business solutions to prospective clients, tailoring offerings to meet their specific needs. 

Sales Strategy and Execution

• Work closely with the Head of Venture: B2B to align sales strategies with overall business goals. 
• Continuously refine and optimize the sales process to improve efficiency and effectiveness. 
• Monitor and analyse sales performance metrics to identify areas for improvement and implement corrective actions. 
• Stay informed about industry trends, competitor activities, and market developments to maintain a competitive edge. 

Collaboration and Reporting

• Work closely with the Head of Venture: B2B to align sales and strategies with overall business goals. 
• Prepare and present regular reports on sales performance, account activity, and market trends. 
• Provide feedback to the product and operations teams to improve offerings and customer experience. 

Qualification & Experience:

• Bachelor’s degree in Business, Marketing, etc.
• Minimum of 3-5 years of experience in a Sales role, in a B2B environment. 
• Proven track record of meeting or exceeding sales targets and managing  accounts. 
• Experience in e-commerce is advantageous. 

Attributes Required:

• Sales Expertise: Proven ability to close deals and achieve sales targets in a B2B environment. 
• Results-Driven: A strong focus on achieving and exceeding sales goals. 
• Customer-Centric Approach: A deep understanding of customer needs and a commitment to delivering tailored solutions. 
• Strategic Thinking: Ability to identify opportunities, develop strategies, and execute plans effectively. 
• Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively. 
• Analytical Skills: Proficiency in analysing data, identifying trends, and making data-driven decisions. 
• Self-Motivation: A proactive self-starter with the ability to work independently and take initiative.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

takealot.com, a leading South African online retailer, is looking for a highly talented Senior Data Analyst to join our team in Cape Town with a specific focus on Customer Experience.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head: Customer Insights and Engagement

Your mission, should you choose to accept it:

Budget modelling & financial planning

• Develop and maintain comprehensive budget models for Takealot Group Contact Centre operations across all brands
• Create annual, quarterly, and monthly financial forecasts for contact centre costs and resource requirements
• Build cost allocation models distributing shared services across Takealot.com, Sellers, Mr D, TFS etc.
• Analyse cost per contact metrics and efficiency benchmarks across brands and channels
• Support budget planning cycles with detailed financial analysis and scenario modelling
• Track budget variance analysis and provide recommendations for cost optimisation

Cross-Brand Analytics & Optimisation

• Analyse Cross-brand contact centre data, including contact volume patterns, trends, and drivers across all Group brands and channels
• Build predictive models for contact volumes incorporating seasonality, promotions, and business events
• Develop cross-brand benchmarking frameworks for performance, efficiency, and customer satisfaction
• Create unified reporting dashboards showing Group-wide contact centre performance and trends
• Analyse customer journey impacts on contact generation across different brand touchpoints
• Identify opportunities for economies of scale and shared service optimisation

Strategic forecasting & planning

• Produce long-term strategic forecasts for contact centre growth and evolution (1-3 year horizon)
• Model the impact of business initiatives, new product launches, and market expansion on contact volumes
• Analyse seasonal patterns and special events' impact across all brands for strategic planning
• Support strategic decisions on contact centre footprint, technology investments, and capability development
• Create scenario planning models for business growth, market changes, and operational scaling
• Develop capacity planning models linking customer growth projections to resource requirements

Performance Analytics & Insights 

• Develop Group-wide KPI frameworks and performance measurement systems
• Analyse agent productivity, efficiency metrics, and performance trends across brands
• Build customer satisfaction analytics linking CSAT/NPS to operational performance across channels
• Create executive dashboards and reports for senior leadership and brand management
• Conduct deep-dive analyses on operational challenges and improvement opportunities
• Monitor industry benchmarks and best practices for contact centre operations
• Build customer segmentations, enabling agents to make more informed decisions 

Data governance & collaboration

• Establish data standards and definitions for cross-brand contact centre analytics
• Collaborate with Senior Capacity Planner to ensure operational and strategic analytics alignment
• Partner with Finance teams on budget planning, cost allocation, and financial reporting
• Work with business unit teams to understand unique business drivers and operational requirements
• Ensure data quality and consistency across all brand contact centre systems
• Document analytical methodologies and maintain knowledge management systems
• Lead change management initiatives for cross-brand process standardisation

Qualifications and Experience:

• Postgraduate degree (Honours, Masters, or higher) in Statistics, Mathematics, Computer Science, Economics, Business Analytics or related quantitative field with a strong analytical and research methodologies foundation
• Professional certification in financial planning, business analysis, or data analytics
• Contact centre management or customer experience certification (advantageous)
• 5-7 years of experience in commercial analytics, customer experience analysis, or contact centre analytics with demonstrable impact on business outcomes
• Proven experience working with large, complex customer datasets and building predictive business models
• Background in customer service analytics, ticket analysis, contact centre performance measurement, or contact reduction initiatives
• Experience working with contact centre operations and understanding customer experience metrics
• Experience in multi-brand or complex organisational environments 
• E-commerce, retail, or digital marketplace customer service environment experience strongly preferred
• Proven track record in budget variance analysis and cost optimisation delivery
• Experience with growth target setting and performance accountability reporting
• Experience collaborating cross-functionally across teams, including customer service, finance, marketing and operations
• Experience leading analytical projects and influencing senior stakeholders
• Change management experience in implementing standardisation across multiple business units

Skills, Knowledge and Abilities Required:

Financial & analytical skills:

• Advanced financial modelling and budget planning expertise
• Cost accounting and allocation methodology experience
• Forecasting and predictive modelling capabilities (time series, regression, scenario analysis)
• Advanced Excel/Google Sheets with complex financial models and macros
• Advanced statistical forecasting techniques and hypothesis testing

Data & BI skills:

• Advanced SQL and R or Python
• Experience working with Google BigQuery (GBQ) and Looker (or similar platforms)
• Data visualisation and executive dashboard development
• Experience with large datasets and data warehouse environments

Business skills:

• Strategic planning and scenario modelling with long-term business impact assessment
• Cross-brand and multi-business analysis with standardisation and optimisation focus
• Executive presentation and communication skills with senior leadership influence capability
• Process improvement and optimisation methodologies
• Project management and stakeholder coordination across complex organisational structures
• Change management and process standardisation experience in multi-brand environments
• Industry knowledge of e-commerce customer service trends and best practices

Attributes Required:

• Advanced problem-solving abilities with strong diagnostic skills for root-cause analysis and hypothesis-driven investigation
• Deep understanding of contact centre data, business models, and operational metrics
• Strategic thinking capabilities linking analytical insights to business strategy and competitive advantage
• Ability to synthesise complex, multi-source data into actionable business recommendations
• Change management skills for implementing cross-brand standardisation and process improvements
• Understanding of customer journey analytics, omnichannel experience, and e-commerce customer behaviour
• Exceptional storytelling and presentation skills with the ability to influence senior stakeholders and drive decision-making
• Cross-functional leadership capabilities with strong stakeholder management and consensus-building skills
• Executive presence and ability to communicate complex analytical concepts to non-technical audiences
• Strong documentation mindset with focus on process improvement, automation, and knowledge management
• Self-guided learner with strong prioritisation skills, attention to detail under pressure, and a deadline-driven approach
• Ability to manage multiple competing priorities while maintaining quality and accuracy standards
• Can-do attitude with high energy, bias toward action, and passion for brand excellence and customer satisfaction

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.

takealot.com, a leading South African online retailer, is looking for a highly talented Senior Data Analyst to join our team in Cape Town with a specific focus on Customer Experience.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head: Customer Insights and Engagement

Your mission, should you choose to accept it:

Budget modelling & financial planning

• Develop and maintain comprehensive budget models for Takealot Group Contact Centre operations across all brands
• Create annual, quarterly, and monthly financial forecasts for contact centre costs and resource requirements
• Build cost allocation models distributing shared services across Takealot.com, Sellers, Mr D, TFS etc.
• Analyse cost per contact metrics and efficiency benchmarks across brands and channels
• Support budget planning cycles with detailed financial analysis and scenario modelling
• Track budget variance analysis and provide recommendations for cost optimisation

Cross-Brand Analytics & Optimisation

• Analyse Cross-brand contact centre data, including contact volume patterns, trends, and drivers across all Group brands and channels
• Build predictive models for contact volumes incorporating seasonality, promotions, and business events
• Develop cross-brand benchmarking frameworks for performance, efficiency, and customer satisfaction
• Create unified reporting dashboards showing Group-wide contact centre performance and trends
• Analyse customer journey impacts on contact generation across different brand touchpoints
• Identify opportunities for economies of scale and shared service optimisation

Strategic forecasting & planning

• Produce long-term strategic forecasts for contact centre growth and evolution (1-3 year horizon)
• Model the impact of business initiatives, new product launches, and market expansion on contact volumes
• Analyse seasonal patterns and special events' impact across all brands for strategic planning
• Support strategic decisions on contact centre footprint, technology investments, and capability development
• Create scenario planning models for business growth, market changes, and operational scaling
• Develop capacity planning models linking customer growth projections to resource requirements

Performance Analytics & Insights 

• Develop Group-wide KPI frameworks and performance measurement systems
• Analyse agent productivity, efficiency metrics, and performance trends across brands
• Build customer satisfaction analytics linking CSAT/NPS to operational performance across channels
• Create executive dashboards and reports for senior leadership and brand management
• Conduct deep-dive analyses on operational challenges and improvement opportunities
• Monitor industry benchmarks and best practices for contact centre operations
• Build customer segmentations, enabling agents to make more informed decisions 

Data governance & collaboration

• Establish data standards and definitions for cross-brand contact centre analytics
• Collaborate with Senior Capacity Planner to ensure operational and strategic analytics alignment
• Partner with Finance teams on budget planning, cost allocation, and financial reporting
• Work with business unit teams to understand unique business drivers and operational requirements
• Ensure data quality and consistency across all brand contact centre systems
• Document analytical methodologies and maintain knowledge management systems
• Lead change management initiatives for cross-brand process standardisation

Qualifications and Experience:

• Postgraduate degree (Honours, Masters, or higher) in Statistics, Mathematics, Computer Science, Economics, Business Analytics or related quantitative field with a strong analytical and research methodologies foundation
• Professional certification in financial planning, business analysis, or data analytics
• Contact centre management or customer experience certification (advantageous)
• 5-7 years of experience in commercial analytics, customer experience analysis, or contact centre analytics with demonstrable impact on business outcomes
• Proven experience working with large, complex customer datasets and building predictive business models
• Background in customer service analytics, ticket analysis, contact centre performance measurement, or contact reduction initiatives
• Experience working with contact centre operations and understanding customer experience metrics
• Experience in multi-brand or complex organisational environments 
• E-commerce, retail, or digital marketplace customer service environment experience strongly preferred
• Proven track record in budget variance analysis and cost optimisation delivery
• Experience with growth target setting and performance accountability reporting
• Experience collaborating cross-functionally across teams, including customer service, finance, marketing and operations
• Experience leading analytical projects and influencing senior stakeholders
• Change management experience in implementing standardisation across multiple business units

Skills, Knowledge and Abilities Required:

Financial & analytical skills:

• Advanced financial modelling and budget planning expertise
• Cost accounting and allocation methodology experience
• Forecasting and predictive modelling capabilities (time series, regression, scenario analysis)
• Advanced Excel/Google Sheets with complex financial models and macros
• Advanced statistical forecasting techniques and hypothesis testing

Data & BI skills:

• Advanced SQL and R or Python
• Experience working with Google BigQuery (GBQ) and Looker (or similar platforms)
• Data visualisation and executive dashboard development
• Experience with large datasets and data warehouse environments

Business skills:

• Strategic planning and scenario modelling with long-term business impact assessment
• Cross-brand and multi-business analysis with standardisation and optimisation focus
• Executive presentation and communication skills with senior leadership influence capability
• Process improvement and optimisation methodologies
• Project management and stakeholder coordination across complex organisational structures
• Change management and process standardisation experience in multi-brand environments
• Industry knowledge of e-commerce customer service trends and best practices

Attributes Required:

• Advanced problem-solving abilities with strong diagnostic skills for root-cause analysis and hypothesis-driven investigation
• Deep understanding of contact centre data, business models, and operational metrics
• Strategic thinking capabilities linking analytical insights to business strategy and competitive advantage
• Ability to synthesise complex, multi-source data into actionable business recommendations
• Change management skills for implementing cross-brand standardisation and process improvements
• Understanding of customer journey analytics, omnichannel experience, and e-commerce customer behaviour
• Exceptional storytelling and presentation skills with the ability to influence senior stakeholders and drive decision-making
• Cross-functional leadership capabilities with strong stakeholder management and consensus-building skills
• Executive presence and ability to communicate complex analytical concepts to non-technical audiences
• Strong documentation mindset with focus on process improvement, automation, and knowledge management
• Self-guided learner with strong prioritisation skills, attention to detail under pressure, and a deadline-driven approach
• Ability to manage multiple competing priorities while maintaining quality and accuracy standards
• Can-do attitude with high energy, bias toward action, and passion for brand excellence and customer satisfaction

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Impact's analytics team is looking for a Senior Data Analyst ready to lead strategic analytical initiatives, apply rigorous decision science methods, and influence business decisions at the executive level. As the business grows, we increasingly rely on rigorous analysis, experimentation, and evidence-based recommendations to inform strategic decisions across the organisation.

As a Senior Data Analyst, you'll lead cross-functional analytical initiatives, apply structured analytical approaches to measure business impact, and translate complex findings into compelling executive narratives. You'll partner with stakeholders across product, operations, finance, and marketing to drive strategic decisions with measurable business outcomes. You'll work as part of a collaborative, globally distributed analytics team, partnering closely with Analytics Engineers, Data Platform Engineers, and stakeholders across Product, Operations, Finance, and Marketing. Our ideal candidate combines strong analytical skills with business acumen

What You'll Do:

• Lead cross-functional analytical initiatives spanning multiple business domains, delivering insights that directly influence strategic decisions.
• Conduct analysis of large, complex datasets to identify patterns, trends, correlations, and anomalies that drive business value.
• Design and apply experiments and causal inference methods to measure the impact of business changes rigorously and inform strategic decisions.
• Develop and maintain forecasting models, scenario analyses, and segmentation to support strategic planning and resource allocation.
• Design, develop, and maintain interactive dashboards and automated reports, ensuring they provide clear and actionable insights to stakeholders at all levels.
• Translate complex analytical findings into persuasive executive narratives and evidence-based recommendations with clear next steps and expected impact.
• Establish and enforce analytical standards that improve quality, rigour, and consistency across the analytics team.
• Mentor analysts across levels, building team capability and fostering a culture of analytical excellence.
• Facilitate cross-team consensus on analytical findings and methodology, navigating competing priorities and communicating trade-offs clearly.
• Define analytical requirements and validation criteria for data products; collaborate with analytics engineers to ensure production implementation meets analytical needs.

Required Skills & Experience:

• 5+ years of experience in data analysis or business intelligence
• Advanced SQL and strong Python or R programming skills
• Strong command of statistical methods including hypothesis testing, power analysis, confidence intervals, regression, and uncertainty quantification
• Experience with experimentation design, A/B testing, and causal inference methods such as difference-in-differences or propensity matching
• Strong data analysis, visualisation, and storytelling skills
• Experience with forecasting, segmentation, and analytical modelling
• Hands-on experience with data visualisation and BI tools such as Looker, Tableau, Power BI, or similar
• Experience with Google Cloud Platform, BigQuery, or similar cloud analytics platforms
• Proven track record of influencing strategic decisions through analysis with measurable business outcomes
• Experience leading cross-functional analytical initiatives and managing analytics projects
• Strong verbal and written communication skills, with the ability to present to executive audiences
• Experience mentoring junior and mid-level analysts
• Proficiency with version control (Git) for reproducible, maintainable analytical work
• Bachelor's degree in Mathematics, Statistics, Economics, Computer Science, or a related field is a plus
• Experience in the digital marketing technology industry is a plus

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Position Overview

As a member of the Creator Solutions team, impact.com’s in-house performance creator experts, you will be responsible for driving success across a portfolio of client accounts. You will manage creator programs and campaigns across diverse verticals, including fashion, parenting, food, technology, and more. Our programs span from introductory performance-led strategies to year-long brand ambassador initiatives. In this role, you will own the campaign execution cycle from start to finish for a select group of clients while providing key support on a variety of larger, strategic programs. 

Your Role at impact.com:

You will be the primary driver of growth and engagement within our clients' Creator and Affiliate Programs. This involves partnering with our brands to design, implement, and scale comprehensive strategies for creator recruitment, relationship management, and community growth, ensuring a vibrant, active, and profitable partner network.

What You'll Do:

1. Strategy & Planning 
• Develop and implement performance-led strategies to attract creators aligned with defined brand and business goals.
• Strategize content creation and casting to ensure campaigns are on trend and highly relevant to the current social media landscape.
2. Recruitment & Campaign Execution 
• Lead a 360° creator recruitment effort, identifying and targeting creators to join programs/campaigns, leveraging offshore support where necessary.
• Source and vet qualified creators for each campaign, providing data-driven recommendations based on follower count, location, niche, and audience demographics.
• Create comprehensive creator campaign briefs based on client guidelines and FTC/disclosure compliance standards.
• d 
3. Client & Creator Management 
• Leads  kick-off calls and prepare all necessary documentation (internal and external), efficiently responding to client communications.
• Negotiate terms and communicate extensively with creators, including facilitating product orders and gathering content drafts.
• Review and approve creator content to ensure compliance with the brief and quality standards (e.g., spelling and grammar).
• Provide excellent customer service and subject matter expertise, ensuring client and creator satisfaction and trust in our services.
4. Performance & Optimization 
• Monitor and manage program timelines and budgets to ensure both revenue goals and client deadlines are consistently met.
• Gather campaign metrics, analyze performance, and format data to generate actionable insights.
• Identify potential upselling opportunities and communicate these effectively to senior leadership.
• Design and execute incentive programs, including flat fees, performance-based rewards, and exclusive offers.
5. Internal Collaboration 
• Collaborate closely with internal teams (community support, sales, product, marketing, and client success) to ensure creator community and affiliate strategies align with overarching business goals.

What You Have:

• Adventageous: Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Candidates must mention this completion in their cover letter.
• Fluency in Mandarin (spoken and written) is required for managing Mandarin-speaking clients and creators
• Bachelor's Degree or relevant experience
• At least 2-4+ years of proven professional experience in the Affiliate Marketing, Creator Marketing, or Community Management space.
• Strong foundational knowledge of creator and affiliate marketing strategies, tools, and technologies.
• Familiarity with the impact.com or another affiliate marketing platform is a plus.
• Strong knowledge of creators across verticals, especially CPG, fashion, parenting, wellness, fitness, etc., and creator rates
• Experience with niches such as gaming, tech, finance, entertainment, etc. a plus
• Familiarity with the essential components of the creator lifecycle: budgeting, casting, negotiating, contracting, fulfillment oversight, draft approvals, and reporting.
• Exceptional communication skills (written and verbal) with demonstrated ability to engage and motivate diverse Creators, affiliates, and clients.
• A data-driven mindset with proficiency in analyzing metrics and translating them into actionable business insights.
• Relationship-driven approach with the ability to manage diverse personalities and work styles.
• Strong passion for and knowledge of social media platforms and the ability to adapt to sudden changes in trends and industry shifts.
• Self-starter mentality with a strong drive to develop client businesses and succeed personally.
• Proven ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• Strong problem-solving skills.
• Demonstrate a growth mindset and a willingness to continuously learn and improve.

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#Li-Hybrid_CapeTown

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

impact.com's Analytics Data Platform processes terabyte-scale data for one of the world's leading partnership SaaS platforms, covering the full lifecycle from ingestion to governed access.

We're looking for a technical people leader to own and grow the Data Platform Engineering team, while driving the architecture, reliability, and evolution of impact.com's Analytics Data Platform. This is a senior player-coach role: you'll combine hands-on technical leadership with direct people management, building a high-performing team, owning delivery, and shaping platform strategy. Expect to spend roughly 40% hands-on and 60% on leadership, people, and delivery, shifting as the team matures. You'll be accountable for both the team's output and its people, ensuring engineers are supported, challenged, and growing.

As Team Lead for Data Platform Engineering, you'll work across the full data ecosystem (ingestion, processing, storage, orchestration, access, and governance) using technologies like Scala, Python, Google Cloud Dataproc, BigQuery, and Airflow. You'll shape the operating model for the team, establish engineering standards, and drive platform strategy. This role is levelled at Senior/Staff Engineer on the engineering management track and reports to the Director of Advanced Analytics. The position is based in Cape Town, hybrid, with one day per week in office.

Data Platform Engineering is one of four sub-teams within the Data Analytics Group (DAG). DPE owns ingestion, infrastructure, orchestration, and platform services. Analytics Engineering owns the dbt transformation layer and semantic layer. Data Analytics owns reporting and insights. Data Product Management owns product roadmaps and governance processes. You'll partner closely with all three, but won't own dbt models, reporting, or product prioritisation directly.

Our ideal candidate combines distributed systems expertise with proven people leadership. Someone who can make architecture decisions, run a team, and translate platform trade-offs into business language. This role is for someone who wants to build both a platform and a team, not just maintain what exists.

What you'll inherit:

The platform has strong foundations: Scala/Spark pipelines processing TB-scale data, 37+ Fivetran connectors, Airflow on Astronomer for orchestration, a mature dbt-based transformation layer, and BigQuery as the core analytical warehouse. Databricks is part of the current stack but is being transitioned off in favour of Dataproc and BigQuery-native patterns. What's greenfield: governance frameworks, data contracts, SLOs/SLAs, observability, cost management, and data quality monitoring. You'll build the team that delivers on these opportunities.

What you'll do:

• Build and run a team of data platform engineers: set direction, remove blockers, give honest feedback, and make sure people are growing in their careers.
• Create an environment where engineers do their best work: high trust, high standards, low friction.
• Turn platform strategy into a delivery plan the team can actually execute: sequence the work, balance new builds against keeping the lights on, and make the trade-offs visible.
• Own capacity and priorities across the team. Keep cross-team dependencies from becoming bottlenecks.
• Lead platform architecture decisions, design reviews, and cross-org technical coordination, defining and promoting architectural patterns, standards, and guidelines.
• Design and implement scalable pipelines using Scala, Python, and distributed frameworks (Spark on Dataproc) processing TB-scale data. Lead the migration off Databricks onto Dataproc and BigQuery-native patterns.
• Establish platform reliability practices: define SLOs/SLAs, build incident management and response processes, and drive systemic improvements across pipeline and infrastructure operations.
• Design and maintain core platform services (Dataproc clusters, BigQuery datasets, Cloud Storage) and optimise platform performance and cost at scale.
• Build and operationalise data governance, security, and compliance capabilities, including data contracts, access controls, and audit logging. Many of these practices are greenfield; you will be building them from scratch.
• Define and evolve team rituals, operating cadences, and engineering standards: code review norms, documentation practices, on-call fairness, and knowledge sharing.
• Represent the team to senior leadership and act as the single point of accountability for the team's commitments to cross-functional partners (analytics engineering, data analytics, product, finance).
• Own data source integrations and data quality across the platform, including third-party connectors (e.g. Fivetran), custom Scala/Spark ingestion pipelines, dbt orchestration via Airflow and Astronomer Cosmos, and quality monitoring and remediation practices.

Required Skills & Experience:

• 7+ years of experience in data platform engineering, data engineering, or distributed systems, including 2+ years leading engineering teams
• Strong programming skills in Scala and Python, including functional Scala patterns (cats-effect / Typelevel ecosystem), testing, code review, and production-grade engineering practices
• Deep hands-on experience with distributed computing frameworks: Apache Spark (Dataproc) and large-scale data processing. Databricks experience is useful for leading the migration off it
• Expert-level knowledge of cloud-native data platforms and services. Our stack runs on Google Cloud Platform (BigQuery, Dataproc, Cloud Storage), but equivalent depth on AWS or Azure is equally valued
• Advanced SQL skills including complex query optimisation, partitioning strategies, and performance tuning
• Experience building and scaling engineering teams, not just managing established ones: hiring, running interview loops, onboarding, and growing engineers from junior to senior
• Experience leading cross-team architecture initiatives and establishing platform-wide standards
• Experience with orchestration tools (Airflow, Astronomer, and Astronomer Cosmos for dbt orchestration) and CI/CD pipeline design
• Familiarity with legacy CI/CD tooling (e.g. Jenkins), particularly in the context of pipeline migration and modernisation
• Strong understanding of data governance, security best practices, and compliance requirements
• Experience with infrastructure as code and automated deployment practices
• Excellent communication skills, with the ability to translate technical trade-offs for non-technical stakeholders and represent the team to senior leadership
• Strong people management skills: coaching, mentorship, performance management, and career development
• Experience with monitoring, alerting, observability, and on-call operations for production data systems

Nice to Have:

• Experience in the digital marketing technology or partnership/affiliate industry
• General experience with Google Cloud Platform services beyond the core required stack (e.g. Pub/Sub, BigTable, Cloud Functions); familiarity with Dataflow is a plus but not a current platform requirement (it is under future evaluation)
• Familiarity with streaming technologies such as Apache Kafka and stream processing frameworks
• Experience standing up data quality frameworks and monitoring practices from scratch
• Experience with FinOps or cloud cost management at scale
• Experience migrating off legacy platforms (e.g. Databricks, on-prem Hadoop) to cloud-native alternatives
• Experience with organisational design, team scaling, or building engineering teams from scratch
• Awareness of AI agent architectures and how they connect to data platforms (e.g. MCP, tool-use patterns)
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Systems Analyst is the operational backbone of our Customer Operations technology stack. You will own the day-to-day health, configuration, and continuous improvement of the systems that power how we work - most critically our FreshWorks implementation (FreshDesk for ticketing, FreshChat for chat), which supports Support, Success, Compliance, Renewals, Onboarding, and many other teams across impact.com.

This is not a "configure it and walk away" role. Our FreshDesk environment is large, complex, and deeply integrated into our business operations. It serves many teams with distinct workflows, automations, routing rules, SLA configurations, and reporting needs. You will own all of it - ensuring it runs cleanly, scales as the business evolves, and gets simpler over time, not more convoluted.

You will spend your time across three types of work:

1. Systems administration and optimization. You own FreshDesk and FreshChat configuration end-to-end: workflows, automations, groups, fields, rules, integrations, and everything in between. You are constantly looking for ways to simplify, automate, and eliminate manual workarounds. You inherited complexity; your job is to leave behind clarity.
2. Cross-functional process design. You are a business process partner. You work with stakeholders across the company to understand their operational needs, gather requirements, align competing priorities, and design solutions within our tooling. A significant portion of your time will be spent in conversations: understanding what teams actually need, translating that into system design, and getting stakeholder buy-in before you build.
3. Data partnership. The data in our systems powers reporting, dashboards, and AI tools downstream. You play a critical role in ensuring that data is clean, well-structured, and reliable. You partner with our Data team to map and describe data, identify quality issues at the source, and make changes in FreshDesk that improve the integrity of everything built on top of it.
   
   

This role is for someone who is equal parts meticulous and practical. You are the person who notices that a workflow has five unnecessary steps, who asks "why do we have 47 ticket categories when we use 12 of them," and whom it bothers when a process doesn’t match the reality of how people actually work. You are deeply organized, allergic to unnecessary complexity, and energized by the satisfaction of a system that just works.

If you are that person - if you get genuine joy from turning operational chaos into clean, automated systems - this is the role for you.

What You'll Do:

• Systems Administration Expertise: Deep, hands-on administrative experience with enterprise ticketing and chat systems. You must be highly capable of managing complex rules, groups, automations, and workflows within platforms like FreshDesk. You've managed a system at scale - not a simple setup, but one with multiple teams, overlapping workflows, and constant change.
• Business Process Design: Proven ability to analyze complex operational processes, identify inefficiencies, and design streamlined solutions. You don't just configure what people ask for - you push back, simplify, and propose better approaches. You understand that the best system design starts with understanding the business problem, not the tool.
• Cross-Functional Stakeholder Management: Strong experience gathering requirements from multiple teams with competing priorities and translating them into coherent system design. You are comfortable pushing back on senior stakeholders when a request would add unnecessary complexity, and you know how to find the solution that serves multiple teams without creating a mess.
• Data Fluency: Proficiency in SQL and a strong understanding of data structures. You can look at a FreshDesk data export and immediately spot quality issues. You understand how system configuration decisions affect downstream reporting and analysis, and you design with data integrity in mind.
• Technical Fluency: Strong working knowledge of APIs (REST). You should be comfortable discussing endpoint design with vendors and internal engineering teams, understanding integration architecture, and troubleshooting data flow issues between systems. Basic scripting ability (JavaScript, Python) is a plus but not required.
• Documentation & Communication: You can clearly document system configurations, process designs, and data mappings so that your work is understandable and maintainable by others. You can explain complex system behavior to non-technical stakeholders in terms they understand.
• Operational Rigor: You are relentlessly organized. You track changes, maintain configuration documentation, and don't make changes to production systems without understanding the downstream impact. You have a healthy respect for the blast radius of a misconfigured automation rule.

What You Bring:

• Specific, deep expertise managing FreshDesk (or Zendesk) at enterprise scale with multiple teams and complex workflows.
• Experience working within a Customer Operations, Customer Success, or Support organization.
• Direct experience integrating ticketing systems with Salesforce, Jira, or product platforms.
• Familiarity with AI tools and how they interact with operational systems - you don't need to build AI, but understanding how clean data and well-designed processes feed into AI systems is increasingly important in this role.
• Experience with knowledge management tooling and processes - designing how knowledge is structured, maintained, and surfaced to teams.
• A track record of inheriting messy, complex system environments and making them simpler.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybrid_CapeTown

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

impact.com powers the partnership economy, helping brands and partners grow revenue through a modern SaaS platform used by thousands of companies globally. We're investing heavily in our data capabilities, and this role sits at the centre of how data powers our operations.We're looking for a Data Analytics Manager to build and scale our centralized analytics function. This is a senior player-coach role: you'll stay hands-on with deep analytical work while leading and developing a high-performing team of analysts. You'll shape the operating model, not just execute someone else's playbook. As Data Analytics Manager, you'll own the quality, consistency, and strategic impact of all analytical work produced by the Data Analyst team. You'll establish value-stream-aligned engagement patterns, drive Looker adoption and self-service maturity, and build analytical excellence through rigorous methodology, experimentation frameworks, and mentorship. You'll work on a modern cloud stack (BigQuery, dbt, Looker) with strong support from Analytics Engineering, who own the data platform and semantic layer. This role reports directly into senior leadership, with real visibility into how your work shapes company strategy. Our ideal candidate has deep analytical expertise, a track record of building teams, and the energy to create structure where little exists. This role is for someone who wants to build an analytics function that drives real business outcomes.

What You'll Do:

• Lead, mentor, and develop a team of data analysts, establishing clear career pathways, skill development priorities, and performance expectations.
• Establish and drive a value-stream-aligned operating model, ensuring analysts are embedded with business teams and delivering consistent, high-quality insights.
• Own analytical methodology and standards: how analysts approach problems, structure analyses, document work, and communicate insights.
• Drive Looker adoption and self-service analytics across the organisation, including governance frameworks, training cadences, and enablement materials.
• Partner closely with business stakeholders across operations, finance, marketing, product, and customer success to translate strategic questions into data-driven Recommendations.
• Build and maintain analytical frameworks, templates, and repeatable patterns for KPI design, insight narratives, and measurement reporting.
• Define and govern experimentation frameworks, covering A/B testing, causal inference approaches, and impact evaluation.
• Dig into complex, large-scale datasets using SQL, BigQuery, Looker, and Python to surface patterns, trends, and strategic opportunities.
• Collaborate with Analytics Engineering and Data Platform Engineering on semantic layer design, data quality, and pipeline improvements.
• Manage analyst capacity allocation and prioritisation across value streams within agreed engagement frameworks.

What You Have:

• 7+ years of experience in data analysis, business intelligence, or analytics, including 2+ years in a team leadership or management role
• Strong hands-on technical skills in SQL, Python or R, and modern BI tools (Looker, Tableau, or Power BI)
• Proven experience building and scaling analytics teams and establishing analytical methodologies and standards
• Deep understanding of statistical methods, experimentation design, causal inference, and forecasting
• Experience with Google Cloud Platform, BigQuery, and cloud-native analytics tools
• Strong track record of partnering with business stakeholders to translate questions into actionable recommendations
• Experience designing and driving self-service analytics and BI adoption initiatives
• Excellent communication and storytelling skills, with the ability to translate complex findings for both technical and executive audiences
• Experience with data visualisation best practices and dashboard design
• Strong people management skills: coaching, mentorship, performance management, and career development
• Experience delivering analytical outcomes in a scaling SaaS environment with competing priorities across multiple business functions

Nice to Have:

• Bachelor's or Master's degree in Mathematics, Statistics, Economics, Computer Science, or a related field (or equivalent practical experience)
• Experience with product analytics concepts: cohort analysis, retention curves, user segmentation, and feature adoption measurement
• Familiarity with product analytics tooling (Amplitude, Mixpanel, or similar via SQL)
• Experience in the digital marketing technology or partnership/affiliate industry
• Comfort with ambiguity in data definitions and business logic, particularly in build-from-scratch environments
• Exposure to dbt or semantic layer tooling

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipent
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Technical Services Engineer III, you will build a deep understanding of impact.com’s technology and platform capabilities, supporting clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support. You will design, implement, and support technical solutions across our SaaS platform, helping ensure reliability, scalability, and long-term success.

Working closely with Onboarding, Client Success, Product, Engineering, and other internal teams, you will partner directly with client business and technical stakeholders to guide integrations, troubleshoot complex technical issues, and provide ongoing guidance on best practices. In this role, you will sit at the center of the technical challenges impacting our client base, using your expertise to diagnose issues, drive resolutions, and continuously improve the client experience after go-live.

What You'll Do:

• Develop and maintain a deep understanding of impact.com’s products, platform capabilities, and enhancements, while staying current with relevant industry trends.
• Support the design, implementation, and ongoing management of technical integrations for both new and existing clients across the impact.com platform, including troubleshooting, optimization, and maintenance.
• Partner closely with Onboarding, Customer Success, Product, Engineering, Solutions, and other internal teams to deliver a seamless onboarding experience and strong post-launch support.
• Take end-to-end ownership of client technical issues, from initial investigation and root cause analysis through resolution and clear, timely communication.
• Manage incoming technical requests through ticketing systems, prioritizing effectively in a fast-paced environment.
• Identify emerging or recurring issues and communicate trends, risks, and insights to management and cross-functional stakeholders.
• Contribute to the creation and maintenance of technical documentation, integration guides, training materials, and help content for both clients and internal teams.
• Identify, scope, and help develop internal tools or reports that improve troubleshooting workflows or enable other teams across the organization.

What You Bring:

• Bachelor’s degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience.
• Experience in a tech-focused role at a digital marketing or technology-driven company, preferably in a customer-facing capacity.
• Strong understanding of the design, implementation, and support of client solutions on SaaS platforms.
• Experience with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools.
• Ability to analyze logs and data to troubleshoot issues, including writing SQL queries when applicable.
• Familiarity with affiliate marketing or the broader digital marketing ecosystem is a plus.
• Excellent problem-solving and troubleshooting skills, with the ability to think critically and navigate complex technical challenges.
• Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical audiences using a calm, constructive, and customer-centric approach.
• A self-starter mindset with curiosity and a desire to continuously learn, improve processes, and step outside of your comfort zone.
• Strong organizational skills, attention to detail, and the ability to prioritize effectively in a dynamic environment.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybrid_CapeTown

Role Overview

Microsoft and InMobi have entered into a strategic partnership. As per this, InMobi Advertising will be the exclusive partner for Microsoft Advertising's search & display inventory. Microsoft Search Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Bing Ads platform. InMobi will be responsible for complete business management/transaction across Microsoft Advertising. 

As a Sales Manager in South Africa you are expected to drive new client acquisition and grow incremental revenue against a targeted list of high potential agencies and advertisers through continuous engagement. You are expected to continually build and maintain a pipeline of clients and agencies to be onboarded to the Microsoft Advertising platform. Collaborate with internal Account Managers and Strategy teams to develop quality customer plans targeted at revenue growth and customer satisfaction. Cultivating strategic client relationships, revenue generation and delivering customized search solutions will be key to your core function. Your success will be measured by specific key performance indicators focused on driving new customer acquisition, product adoption, emphasizing customer experience and optimizing opportunities.  

What is expected out of you?

In the first quarter:

• Understand the Microsoft Advertising Ecosystem in South Africa and collaborate with internal stakeholders.
• Leverage your current relationships in the advertising ecosystem to drive revenue conversations as well as open up new relationships in the industry
• You will be expected to build a healthy predictable pipeline of clients to initiate and successfully close partnership and onboarding discussions.
• Consistently create high value revenue-generating opportunities that will work towards delivering quota expectations.
• Lead regular, impactful engagements with key clients.
• Coordinate with the required teams to help achieve targets.

Second Quarter Onwards:

• Master and grow the activities initiated in the first quarter
• Grow Bing’s share of wallet by continuing to onboard new clients and agencies
• Strengthen relationships with key client and agency stakeholders like (budget decision makers, media planners and senior leadership)
• Collaborate with internal account managers and client poc's to ensure opportunities are leveraged effectively
• Continually strengthen your Search Industry expertise, take personal accountability for your career and personal development;
• Complete required and recommended trainings and apply what you learn to further your growth in role and career progression

Role requirement & expectation: 

• 8 years of work experience with 3+ years of online media sales/digital advertising experience
• Strong network of clientele in the South African marketplace, specifically Western Cape and an understanding of the key digital players (Brands, agencies etc.)
• Experience and ability to build a client base from scratch.
• Experience in lead generation, networking, and ad-agency relationship management.
• Experienced Digital media solution seller and talented in storytelling and delivering engaging presentations across all levels of leadership
• Ability to handle and manage key/strategic client relationships and revenue
• Ensure a strong metrics focused approach is applied in business planning and execution
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Proven track record of exceptional performance, high productivity, communications skills, and meeting deadlines. Demonstrated ability to consistently meet or exceed revenue goals or targets
• Passion for technology as an enabler for company growth
• Effectively navigate through ambiguity and complexities related to client management
• Practice freedom with responsibility, entrepreneurial mindset and thought leadership.
• Possess excellent communication skills providing transparency and enabling information radiators
• Travel to meet and strengthen partnerships with new and existing clients.

Preferred:

• Search Engine Marketing Experience
• Understanding of the Digital Ecosystem
• Ad Sales Experience

Location:

Cape Town

Mr D, a division of the Takealot Group is looking for a highly talented Senior Category Marketing Manager Retail to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Category Marketing for Food & Retail of Mr D.

Your responsibilities will include:

• Lead the conceptualization, implementation, and management of high-impact promotional marketing campaigns to enhance brand visibility and drive Retail orders on the Mr D platform.
• Oversee the update and maintenance of the Mr D Demand Planner and promotional calendar, ensuring alignment with strategic business goals for the retail sector, focusing on strategic planning for weekly deals and monthly promo campaigns related to the Shops vertical.
• Collaborate with merchandising and advertising on the monthly retail plans.
• Develop comprehensive knowledge of consumer target markets and lead the creation of meaningful promotional strategies that resonate with these audiences, particularly for the retail and Shops vertical.
• Partner with the merchandising team to optimize customer conversion strategies and achieve business growth objectives within the Mr D app.
• Collaborate with the Retail Merchandising, Advertising team, and cross-functional (Operations and Product)  teams to develop, coordinate, and implement campaigns and promotions in alignment with strategic goals and promotional calendars.
• Drive strategic planning and execution of new retail feature launches, including the development of ongoing educational content on product features and differentiators to increase customer engagement.
• Provide strategic oversight and management of various campaigns, ensuring operational efficiency and effectiveness from conception to execution.
• Act as a key liaison, working closely with brand, content, and social teams to leverage integrated marketing strategies for Mr D brand campaigns, with a particular focus on retail and the new Shops vertical.
• Lead coordination with the social media team, ensuring a strategic approach to monthly content planning and management, as well as managing high-value paid influencer partnerships.
• Collaborate with internal specialist teams to design and execute performance media and CRM strategies aimed at growing orders and customer base for the Mr D Retail sector and Shops vertical.
• Establish strategic partnerships with Takealot Group marketing representatives for campaign execution, maximizing cross-selling opportunities, and tapping into new consumer bases.
• Monitor and evaluate campaign performance, delivering insightful monthly, weekly, and daily reports on promotional activities and strategic initiatives for the retail sector and Shops vertical.

Skills, knowledge and abilities: 

• A hands-on project manager with high attention to detail.
• A highly driven individual who is motivated to drive meaningful sales revenue for the business through retail marketing initiatives including - promotions, product launches and co-marketing opportunities with brands and third parties. 
• A person who is a very strong relationship builder and can unlock opportunities with brands and third parties.
• Ability to identify key advertising opportunities and translate these into implementable plans 
• Motivated, and capable to focus on and hit aggressive growth targets 
• In-depth understanding of the advertising sales and tools 
• Skilled in managing high-value accounts and managing relationships at an executive level 
• Strong prioritization skills 
• Fast learner and ability to thrive in a dynamic and high pace environment 
• Systems thinker with the ability to understand and break down complex problems and relationships 
• Creative and practical problem solving skills; solution-oriented 
• Entrepreneurial mindset with the ability to work independently and achieve a wide set of goals and objectives in a challenging and changing environment 
• Resilience and perseverance to overcome challenges to achieve objectives 
• A high level of integrity and respect   

Qualifications and experience: 

• Demonstrated success as a strategic leader with a proven track record in academic achievements and professional career.
• A minimum of a 3+ year degree in business, marketing, or communications.
• 7+ years of experience in a senior retail and marketing role, with a focus on brand management and strategy
• Substantial experience working across multiple marketing channels, including Digital, ATL, BTL and Partnerships, with strong evidence of impactful results.
• Proven track record of leading successful brand projects and initiatives, with strong organizational and analytical skills.
• Exceptional communication and leadership skills to effectively influence and manage cross-functional teams.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Senior Insights Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

Reporting to the Chief Marketing Officer, your responsibilities will include:

Key responsibilities / accountabilities: 

• Customer Insights:

  Develop and execute on  Consumer Insight - drive insights that will assist with various marketing strategies and ensure that they stay aligned with the business’s overall objectives including but not limited to converting new shoppers, increasing shopper engagement, retention, reactivation etc. : 

  • Data analysis and reporting:
  • Collaborate with cross-functional teams (BI & Analytics, Merchandising, Marketing, Product) to ensure alignment with customer data and insights.
  • Collect and analyze customer data from various sources, including App events, transactional data, customer surveys & reviews.
  • Identify trends and patterns in customer behavior and preferences.
  • Segment the customer base to create targeted marketing campaigns and personalized experiences.
  • Utilize data analytics tools and software (Google Big Query, Looker, Excel, Braze, Firebase) to extract actionable insights.
  • Create and present regular reports (and dashboards) to senior management, highlighting key insights and recommendations.
  • Develop and maintain performance marketing benchmarks to assess the effectiveness of campaigns and strategies.
  • Identify opportunities & strategies focused on: 
  • high-value customer growth & retention
  • Reactivation of dormant customers
  • Activation of unconverted users
  • Market Research:
  • Conduct ad-hoc market research to understand industry trends, competitor activities, and customer preferences
  • Monitor market conditions and provide recommendations for adapting to changes in the competitive landscape.
  • Manage various ongoing brand trackers. 
  • Customer Insights:
  • Utilize customer feedback, surveys, and behavioral data to gain insights into customer needs and preferences.
  • Collaborate with customer support and marketing teams to improve the customer experience.

Qualifications and experience: 

• Bachelor's Degree or Advanced Diploma and 5+ years technical experience within Marketing.
• 3-4 years of experience in a marketing management position
• 5+ years experience in using BI reporting tools (e.g. Looker, QlikView, Tableau, Microsoft BI, etc.)
• Proven experience in data analysis, preferably with a focus on customers.
• SQL experience will be beneficial.
• Familiarity with performance metrics, KPIs, and digital marketing is advantageous.
• High proficiency in working with large data sets and business models
• Retail or e-commerce industry experience beneficial

Skills and abilities: 

• Experience with Python, R beneficial, but not required
• Strong analytical mindset with a passion for working with data.
• Ability to derive customer need and behaviour from data
• Ability to anticipate, identify, and define problems and seek root causes
• Attention to detail and accuracy
• Ability to collaborate with other members of formal and informal groups in the pursuit of common missions, vision, values, and mutual goals.
• Excellent communication and presentation abilities

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

We’re looking for a performance-driven Paid Media Buyer who thrives on aggressive testing, creative iteration, and maximizing ROI across platforms such as Meta and TikTok. This role requires someone who is laser-focused on results - scaling what works, cutting what doesn’t, and constantly testing new creative angles to drive performance.

Beyond traditional paid media buying, you’ll also have experience with affiliate marketing, and knowledge about the emerging creator affiliate space. You understand how to amplify influencer content to drive key performance metrics such as sales, installs, and downloads. If you are passionate about performance marketing and demonstrate how to scale campaigns, this role is for you.

What You'll Do:

Media Expertise:

• Paid Media Buying & Optimization: Manage and optimize paid media campaigns across Meta (Facebook, Instagram), TikTok, YouTube, LinkedIn, Snap, Pinterest, and Impact.com media product suite, allocating budgets aggressively based on performance.
• Campaign architecture, budgeting, pacing, and optimization against clear performance goals 
• Audience strategy including prospecting, retargeting, lookalikes, exclusions, and creative-led segmentation
• Deep, hands-on experience inside Meta Business Manager (and equivalent platform admin tools)
• Creative Testing & Iteration: Drive frequent creative testing processes to maximize conversion rates and scale winners.
• Switch between performance objectives such as CPA, ROI, ROAS, and CTR, with the ability to deeply understand campaigns and how to improve them. 
• Develop and implement conversion optimization strategies to meet or exceed campaign and/or advertiser goals.
• Manage campaign budgets effectively to maximize ROAS for advertisers
• Troubleshooting of any campaign delivery issues.
• Create detailed performance reports and provide actionable insights.
• Ability to create wrap reports to communicate status and results to all stakeholders.
• Stay current with platform updates and emerging digital marketing trends.
• Mentoring and training of junior team members.
• Join client calls to present Media Reports or discuss Media strategies.
• Confident managing and troubleshooting:
• Pixels and conversion APIs
• Event setup, prioritization, and deduplication
• Domain verification and Aggregated Event Measurement
• Custom conversions and event mapping
• Ability to audit and diagnose tracking issues in partnership with analytics, engineering, or external partners
• Understanding of how tracking, attribution windows, and signal quality impact optimization and reporting

What You Have:

Experience:

• 3-5+ years of experience in digital marketing, campaign management, Ad Operations, customer acquisition, CRM/retention at an agency, publisher, SaaS company, or similar MarTech/AdTech business.
• Proven experience managing campaigns for key accounts and delivering strong performance metrics.
• Knowledge of scaling paid traffic while maintaining CPA targets.
• Background in financial services or eCommerce/retail is an advantage but not required.

Industry Knowledge:

• Deep understanding of digital metrics such as CPA, CPL, CPM, ROAS, ROI, open rates, and bounce rates, and experience optimizing campaigns to meet these targets.
• Familiarity with ad management platforms (e.g., Google Ad Manager, Campaign Manager 360, Adobe), third-party measurement providers (e.g., Adjust, Branch), and data visualization tools (e.g. Tableau).

Skills:

• Expertise in Excel, including pivot tables, vlookups, and macros.
• Experience using dashboards in Google Looker Studio is beneficial.
• Basic HTML & Javascript knowledge and experience of troubleshooting both client side and publisher tags. 
• Google AdWords/Analytics Certification and experience with WordPress or SaaS platforms preferred.
• Hands-on experience running creator-led paid social across platforms (e.g., Meta, TikTok, YouTube).
• Strong understanding of affiliate and paid marketing channels and how they align.
• Exceptional communication skills to keep stakeholders informed on priorities, successes, and challenges.
• Creative problem-solving skills with a growth mindset, consistently seeking professional development and feedback.
• Ability to remain organized, manage multiple campaigns/projects, and maintain composure under pressure.

Why Join impact.com?

• Innovative Environment: Work at the forefront of commerce media and performance marketing, shaping the future of how brands and publishers connect with consumers.
• Impact & Growth: Drive meaningful relationships and revenue-generating partnerships in a rapidly evolving digital ecosystem.
• Team Culture: Be part of a passionate, inclusive team that thrives on collaboration, embraces challenges, and celebrates shared success.
• Competitive Rewards: We offer a competitive compensation package and continuous opportunities for personal and professional development.
  
  

If you’re excited by the prospect of working in an environment that values innovation, collaboration, and high performance, we’d love to hear from you. Bring your expertise in performance marketing, your enthusiasm for commerce media, and your drive to succeed. 

Apply today and let’s transform commerce media, one partnership at a time.

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle

What You'll Do:

As a QA Lead for the platform group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include:

1. Quality Strategy & Process

• Define, track, and report on key quality metrics (e.g., defect rates, test coverage, automation stability) to drive continuous improvement.
• Define and maintain QA standards, methodologies, and best practices
• Establish test strategies for functional, regression, integration, performance, and security testing
• Ensure quality gates are integrated into CI/CD pipelines
• Drive continuous improvement of QA processes and tools
  
  
2. Leadership & Team Management
• Lead, mentor, and support QA engineers (manual and automation), fostering their professional growth and skill development.
• Plan QA resource allocation and testing schedules
• Develop onboarding materials and host internal training sessions to ensure team members have the knowledge and skills to succeed.
• Conduct reviews, provide feedback, and support skill development
• Promote a culture of quality ownership across teams within the group
  
  
3. Test Planning & Execution
• Own test plans, test cases, and test data strategy
• Oversee test execution and defect management lifecycle
• Ensure adequate test coverage and risk-based testing
• Validate acceptance criteria and release readiness
• Ensuring coverage for smoke testing post release.
  
  
4. Automation & Tooling
• Drive test automation strategy and framework selection
• Ensure effective use of automation tools and test management systems
• Collaborate with DevOps on CI/CD integration
• Monitor test execution metrics and reporting
• Stay up-to-date with the latest industry trends and advancements in test automation.
• Explore and implement AI/ML-driven testing techniques to enhance test coverage and efficiency.
  
  
5. Stakeholder Collaboration
• Partner with Product Managers to clarify requirements and acceptance criteria
• Work closely with Engineering Leads to resolve quality risks
• Communicate quality status, risks, and metrics to stakeholders
• Support release planning and go/no-go decisions
• Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function.

What You Bring:

Required Qualifications

1. 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
2. Leadership experience, ideally leading QA teams for more than a year.
3. Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing).
4. Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
5. A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.

Preferred Qualifications

1. Experience leading test framework migrations. 
2. Familiarity with OWASP guidelines and security testing tools preferred.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely..

The role in a nutshell:

We are seeking an experienced, visionary, and results-driven individual to lead our Exchange function as the Head of Exchange. This pivotal leadership role will be responsible for the strategic direction, operational excellence, regulatory compliance, and overall growth of our trading platform. The ideal candidate has a deep understanding of market structure, technology, liquidity provision, and exchange operations in the digital assets space.

Your mission will be:

- Strategy and Vision

• Define and execute the long-term strategy for the exchange, including product roadmap, market positioning, and growth initiatives, aligning with the company's overall vision.
• Identify new market opportunities, product expansions (e.g., new derivatives, staking products, token listings), and partnerships to drive volume and revenue growth.
• Lead the analysis of relevant market trends, competitive landscapes, and technological advancements to maintain a competitive edge.
• Partner with other businesses within the group to develop new opportunities and drive synergies across the group

- Exchange Operations and Performance

• Oversee the day-to-day operations of the exchange, ensuring high performance, stability, security, and low latency of the trading infrastructure.
• Drive continuous improvement in trading features, execution quality, market making tools, and overall user experience for retail and institutional clients.
• Monitor and analyse key performance indicators (KPIs) such as trading volume, market share, revenue, and liquidity depth, as well as P&L performance, implementing strategies to meet aggressive targets.
• Manage relationships with key market participants, including liquidity providers, custodians, and institutional traders.
• Lead the community management of Luno’s top traders globally to create a valuable ecosystem gathering constant feedback to drive customer improvements across the trading product suite. 

- Regulatory Compliance and Risk Management

• Ensure all exchange operations, listings, and market activities are fully compliant with relevant global regulations and internal policies (e.g., AML, KYC, market abuse monitoring).
• Act as the primary contact for regulatory bodies and internal compliance teams concerning exchange operations.
• Develop and enforce robust risk management frameworks, including trading risk, credit and counterparty risk, operational risk, and technological risk.

- Team Leadership and Management

• Lead, mentor, and grow a high-performing team across trading operations, product management, market surveillance, and technology functions dedicated to the exchange.
• Foster a culture of innovation, accountability, collaboration, and continuous learning within the Exchange team and the broader business.
• Collaborate closely with cross-functional teams including Engineering, Product, Legal, Compliance, Finance, Treasury and Marketing.

A little about you:

• Experience: Minimum of 8-10+ years of experience in a senior leadership role within a reputable cryptocurrency exchange, electronic trading venue, or leading financial institution, with a direct focus on market operations or product management. Experience in Digital Assets is required.
• Market Knowledge: Deep expertise in market microstructure, electronic trading systems, liquidity strategies, and order book management.
• Leadership: Proven track record of building, mentoring, and managing high-performing, geographically distributed teams.
• Regulatory Acumen: Strong understanding and experience of regulatory requirements (e.g., MiFID II, SEC, CFTC, FSCA, FCA, or equivalent crypto/financial regulations) relevant to operating a trading venue.
• Technical Proficiency: Solid understanding of trading technology, system architecture, and low-latency environments.
• Education: Bachelor’s or Master’s degree in Finance, Economics, Computer Science, or a related field.

- Preferred Skills

• Experience launching new exchange products or expanding into new regulated markets.
• Familiarity with various products beyond spot trading, such as derivatives (futures, options), lending/borrowing, and staking services.
• Strong network within the institutional trading and financial technology communities.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

About the Role

We're seeking a Senior Data Scientist specializing in Fraud and Risk to join our Cape Town Data Science team. In this role, you'll be at the forefront of protecting our affiliate marketing ecosystem by researching, developing, and deploying ML models that detect and prevent fraud across attribution, lead quality, and partner compliance. You'll work on high-impact problems spanning traditional fraud patterns and emerging threats—from attribution manipulation to browser extension abuse—while building production systems that scale. This is an opportunity to combine rigorous analytical work with tangible business impact in a fast-moving, adversarial domain.

Core Responsibilities

Research & model development

• Conduct R&D on fraud detection and risk monitoring across the digital advertising ecosystem, including attribution fraud, lead fraud, click injection, browser extension abuse (e.g., Honey-style coupon hijacking), brand safety violations, and creator authenticity verification.
• Design, prototype, and validate ML models and rule-based systems for fraud detection, partner risk scoring, compliance monitoring, and trust & safety workflows.
• Research and apply graph-based fraud detection techniques (community detection, link analysis, behavioral clustering) and explore graph database applications for modeling relationships between users, devices, transactions, and partners to uncover coordinated fraud rings and suspicious network patterns.
• Stay ahead of emerging fraud patterns through continuous learning—monitoring industry trends, reviewing academic literature, exploring data for novel anomalies, and collaborating closely with Product, Compliance, and Trust & Safety teams.

Production deployment & iteration

• Deploy Fraud and Risk ML models to production; own the end-to-end delivery from ETL, feature engineering, model training, deployment, to monitoring.
• Iterate on live models by adding new features, improving performance (precision/recall/F1), and reducing false positives.
• Partner with MLOps and Engineering to ensure models are robust, scalable, and production-ready (testing, alerts, drift monitoring, retraining pipelines).

Data analytics & insights

• Perform deep-dive analyses on fraud trends, partner behavior, and risk patterns to inform model strategy and business decisions.
• Translate analytical findings into actionable recommendations for Product, Marketing, and Finance stakeholders.
• Build dashboards and reports to communicate model performance, fraud impact, and risk metrics to leadership.

Cross-functional collaboration

• Work closely with Product, Engineering, Compliance, and Finance to scope requirements, prioritize work, and align on success metrics.
• Communicate technical work clearly to non-technical audiences; present findings and tradeoffs in planning forums and reviews.
• Contribute to a culture of experimentation, documentation, and knowledge sharing within the Data Science team.

Qualifications

Required

• Experience: 5+ years in data science, ML, or advanced analytics, with at least 2+ years focused on fraud detection, risk modeling, or anomaly detection in production environments.
• Fraud & risk domain expertise: Demonstrated experience building and deploying fraud or risk models (classification, anomaly detection, time-series analysis, graph-based methods).
• Technical skills:
• Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, or similar).
• Experience with feature engineering, model evaluation (ROC/AUC, precision-recall, cost-sensitive learning), and handling imbalanced datasets.
• Familiarity with production ML workflows (versioning, monitoring, A/B testing, model retraining).
• Analytical rigor: Strong foundation in statistics and ML; ability to design experiments, validate models, and interpret results with business context.
• Communication: Ability to translate complex technical work into clear insights for stakeholders; experience presenting to cross-functional teams.
• Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, or similar); Master's/PhD preferred.

Preferred / Nice to have

• Experience in affiliate marketing, ad tech, or e-commerce fraud (attribution fraud, click fraud, lead validation, coupon abuse).
• Familiarity with browser extension detection, fingerprinting, or device/user identity resolution.
• Experience with graph analytics or network-based fraud detection (community detection, link analysis, behavioral clustering).
• Knowledge of privacy-preserving ML techniques or working with privacy-constrained data.
• Experience with real-time or near-real-time scoring and low-latency deployment (e.g., REST APIs, streaming pipelines).
• Familiarity with GCP tools (BigQuery, Vertex AI, Cloud Run) and/or Databricks/Spark for large-scale data processing.
• Exposure to rule engines, decision trees, or hybrid rule-ML systems for compliance and risk workflows.

What sets you apart

• Adversarial thinking: You understand how fraudsters operate and can anticipate evasion tactics and evolving attack vectors.
• Pragmatic delivery: You balance rigor with speed, prioritizing MVPs and iterative improvement over perfection.
• Business impact orientation: You focus on measurable outcomes (fraud loss reduction, false positive rates, operational efficiency) and communicate ROI clearly.
• Comfort with ambiguity: You thrive in evolving problem spaces, defining your own roadmap when fraud patterns shift or new threats emerge.
• Collaboration and influence: You build trust across teams and can drive adoption of your models through enablement, documentation, and clear storytelling.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Mr D, a division of the Takealot Group, is looking for a highly talented CRM Lead to join our team in Cape Town.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com, and TFS. We like to promote from within: Here’s your chance.

Why Join Mr D? 

At Mr D, we are passionate about delivering exceptional customer experiences through innovation and data-driven strategies. As the CRM Lead/Head of CRM, you will play a critical role in shaping how we engage with our customers, driving growth, and building long-term loyalty. If you thrive in a fast-paced, collaborative environment and are excited about the opportunity to lead a high-performing team, we’d love to hear from you!

About the role:
The CRM Lead role is pivotal in driving customer engagement, retention, and lifetime value through innovative and data-driven CRM strategies. Reporting to the Head of Customer Growth, you will lead a team of CRM professionals and collaborate across multiple business units to deliver personalised, scalable, and impactful customer lifecycle marketing initiatives.

Your responsibilities will include:

CRM Strategy Development & Execution: 

• Develop and execute Mr D’s end-to-end CRM strategies, with a strong focus on automation-led lifecycle marketing and personalisation at scale. 
• Build and manage a customer-centric CRM calendar underpinned by always-on lifecycle automation, reducing reliance on one-off campaigns.

Team Leadership: 

• Provide functional and disciplinary leadership to the CRM team, including direct reports and their teams. 
• Ensure clear ownership across lifecycle strategy, execution, and optimisation.

Customer-Centric Communication: 

• Manage the complexities of communicating to customers about multiple product offerings (restaurants, groceries, and other on-demand services). 
• Ensure relevance, prioritisation, and customer-centric sequencing in all communications.

Collaboration Across Teams: 

• Work closely with Product, Data, Engineering, Marketing, and Merchandising teams to align CRM strategies with business priorities. 
• Partner with divisions across the Takealot Group ecosystem to design and execute joint CRM initiatives.

Marketing Automation & Technology: 

• Lead Mr D’s marketing automation strategy, spanning transactional, promotional, and brand communications. 
•  Be the champion and subject-matter expert for the Braze CRM platform, driving best practices and capability adoption. 
• Design and launch complex, highly automated CRM journeys using Braze and other MarTech tools, leveraging real-time events, customer attributes, and predictive signals.

Performance Measurement & Optimisation: 

• Establish, report on, and continuously improve KPIs for all CRM campaigns, focusing on incrementality, retention, frequency, and customer lifetime value. 
• Own operational dashboarding for CRM campaigns, tracking performance across first-time customers, repeat behaviour, and order-related KPIs. 
• Drive experimentation and optimisation through a formal testing roadmap (A/B, multivariate, holdout testing).

Customer Insights & Lifecycle Strategies: 

• Act as a key partner to the business, translating data and insights into actionable lifecycle strategies. 
• Support paid-for (retail media) communication campaigns for platform partners and non-endemic brands.

Subscription Programme Integration: 

• Drive awareness, adoption, and retention of the Takealot Group’s subscription programme, TakealotMORE, embedding it across relevant lifecycle touchpoints.

Skills & Attributes required:

• Highly analytical and data-driven, with the ability to operate both strategically and hands-on in a fast-paced, high-growth environment. 
• Confident and credible communicator with extensive experience presenting to Senior Management and Executives. 
• Strong technical aptitude with a deep understanding of enterprise-level CRM and marketing automation platforms (e.g., Braze, Salesforce), customer insights tools, and statistical analysis techniques. 
• Creative and commercially minded, with the ability to design and orchestrate multiple concurrent campaigns across diverse customer segments and business units. 
• Strong problem-solving mindset with a pragmatic, solutions-oriented approach.
• - Highly organised, detail-oriented, and comfortable managing complexity and tight delivery timelines. 
• Solid background in Marketing Insights, Retail, and/or eCommerce marketing. 
• Advanced MS Excel proficiency required.

Qualifications:

• 5+ years’ experience in CRM or lifecycle marketing roles.
• 2+ years’ experience managing multiple direct reports.
• Proven experience executing multi-channel CRM campaigns (push, email, in-app, etc.).
• A relevant tertiary qualification.
• Experience working with large, diverse consumer bases at scale
• Hands-on experience with CRM and MarTech platforms in complex environments.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Head of Creative Studio to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

This position reports to the Chief Marketing Officer for Mr D.

As the Head of Creative Studio, you will be responsible for shaping and maintaining the creative vision and ensuring the delivery of exceptional, on-brand, and results-driven creative work across all touchpoints for an on-demand delivery app. This includes orchestrating campaigns across diverse offerings such as brand, restaurants, food, groceries, and retail categories. You will lead a team of creative professionals and collaborate closely with cross-functional teams to enhance customer engagement, drive brand recognition, and support in the creation of compelling user experiences. 

Your responsibilities will include:

Strategic Creative Leadership: 

• Define and own the overarching creative strategy and direction, ensuring alignment with the company's business objectives and CMO's vision. 
• Develop a deep understanding of the brand's ethos, tone, and visual identity across a variety of services (restaurants, food, groceries, retailers, etc.). 
• Leverage user insights and market trends to evolve the creative approach, ensuring all outputs are customer-centric and innovative. 
• Maintain consistency and clarity of storytelling across all channels, including app assets, advertisements, email campaigns, social media, and more. 

Team Leadership & Management: 

• Build, mentor, and inspire a multidisciplinary team of talent (designers, copywriters, content producers, videographers, etc.). 
• Foster a collaborative environment that encourages creativity while meeting deadlines and business goals. 
• Implement processes and workflows to optimize team efficiency and high-quality output. 

Creative Project Delivery: 

• Oversee all creative studio projects, ensuring objectives, deadlines, and budgets are met. 
• Bring to life cross-functional campaigns, including seasonal promotions and localised activations, that cater to brand merchants and customers. 
• Champion innovative ideas that improve customer acquisition, engagement, and retention. 
• Maintain a focus on user experience within the app, translating brand ideas into seamless UI/UX designs. 

Collaboration and Stakeholder Management: 

• Partner with marketing, product, business development, and operations teams to understand needs and set creative priorities. 
• Work closely with the CMO to ensure the creative strategy is aligned with overall marketing goals. 
• Present creative concepts and ideas to senior leadership and gain buy-in for strategic initiatives.
• Collaborate & co-create with external agencies on key campaigns/projects 

Analytical Oversight: 

• Monitor the performance of creative campaigns and pivot strategies as needed to achieve KPIs (engagement, downloads, retention, revenue). 
• Utilize data, A/B testing, and performance analytics to fine-tune creative approaches for ROI improvement. 

Brand Oversight: 

• Be the guardian of the brand image, ensuring all creative outputs adhere to brand guidelines and values. 
• Drive campaigns that resonate locally and maintain brand integrity. 

Qualifications:

• A bachelor’s degree or advanced diploma in advertising, marketing, communications, design, or a related field.
• 7-10 (Min) years of experience in creative leadership roles, preferably within fast-paced industries such as creative agency, tech, e-commerce, or on-demand services. 
• Proven track record of leading and scaling creative teams in a digital-first environment. 
• Deep understanding of customer journey touchpoints within an app-based business model. 
• Experience managing campaigns for food, grocery, retail, and lifestyle brands is a bonus.
• Expertise in creative disciplines like graphic design, video production, copywriting, and UI/UX design.
• Strong proficiency in creative tools and platforms (e.g., Adobe Creative Suite, Figma, Asana,etc.). 
• Familiarity with marketing tech stacks, A/B testing software, and analytics platforms is a plus.
• A proven track record of incorporating and sustaining AI tools into the creative process.

Attributes:

• Creative thinker with a growth mindset and a passion for innovation.
• Exceptional ability to balance strategic vision with hands-on execution. 
• A champion of user-centered design principles and brand storytelling. 
• Strong stakeholder management, communication, and presentation skills. 
• Adapt in managing competing priorities in a fast-paced, deadline-driven environment.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Paid Media Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

Purpose:
The role focuses on delivering impactful advertising campaigns that drive in-app traffic, user acquisition, customer retention, and revenue growth across key verticals, including restaurants, food, groceries, and retailers.

The position reports to the Head of Paid Media of Mr D.

Your responsibilities will include:

• Campaign Strategy & Execution 

  • Develop and execute paid media strategies across multiple platforms, including but not limited to Google Ads, Meta (Facebook/Instagram), TikTok, Snapchat, and programmatic advertising. 
  • Plan and optimize campaigns for user acquisition and retention while managing budgets to hit key ROI and ROAS targets. 
  • Implement end-to-end campaign management: from concept and audience targeting to creatives and performance optimization.

• Data-Driven Optimization 

  • Continuously measure, analyze, and optimize campaign performance to improve engagement, conversions, and lifetime value (LTV). 
  • Leverage A/B testing frameworks to fine-tune ad creatives, copy, audiences, bidding strategies, and landing pages. 
  • Use analytics tools (e.g., Google Analytics, Looker, Tableau) to generate insights and actionable recommendations for campaigns.

• Collaboration and Operations 

  • Partner with creative teams to brief and develop high-impact ad creatives that align with brand and performance goals. 
  • Work closely with the Head of Paid Media to plan the quarterly budget allocation and track performance against targets. 
  • Liaise with growth, CRM, and product teams to ensure alignment on user experience and messaging consistency across touchpoints.

• Market Insights & Innovation 

  • Stay at the forefront of industry trends, emerging advertising platforms, and technologies to identify new growth opportunities. 
  • Benchmark campaigns against competitors and industry performance standards. 
  • Experiment with innovative ad formats and channels (e.g., CTV, native ads) to stay competitive in the dynamic app-based marketplace.

Skills, Knowledge & abilities: 

• • Strong knowledge of Paid media channels including Google Ads (Search, Display, Shopping & Youtube), META and TikTok
  • DV360 and SA360 experience (Beneficial)
  • Demonstrated knowledge of data analytics tools including Google Analytics and MMPs such as Adjust or Appsflyer
  • Certifications: Google Ads & Google Analytics (Required)
  • Understanding of ASO and SEO (beneficial)
  • Google Tag Manager experience(beneficial)
  • Advanced analytic and reporting skills required
  • Proficient in daily, weekly, and monthly reporting standards

Qualifications and Experience:

• • Bachelor's degree in Digital Marketing or Marketing or equivalent or Statistics, Mathematics or Computer Science.
  • Proven experience (3+ years) managing multi-channel paid media campaigns in an ecommerce or on-demand brand environment.
  • Strong proficiency in tools and platforms such as Google Ads, Meta Ads Manager, TikTok Ads, and programmatic platforms (e.g., DV360). 
  • Solid analytical skills and experience with tools like Google Analytics, Data Studio, or similar. 
  • Strong understanding of attribution models, customer lifetime value (CLV), and incremental lift measurement. 
  • Exceptional project management and organizational skills, with the ability to manage multiple campaigns simultaneously. 
  • Experience in budgeting, forecasting, and estimating campaign costs effectively. 
  • Previous experience in apps focused on delivery services or food, groceries, and retail verticals. 
  • Familiarity with customer segmentation and retargeting strategies tailored for marketplaces. 
  • Knowledge of SQL, Looker, or other data query tools is a plus. 
  • Exposure to affiliate/partner marketing and influencer collaborations.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

The Company: 

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Why Join Us?

We value engineers who treat code as a craft. You’ll have the autonomy to choose the right tools for the job, the environment of equality and open collaboration, the support to grow professionally, and plenty of tasks to challenge yourself.

Your Role at impact.com:

We are looking for a Senior Node.js Engineer who doesn't just write code but actually enjoys the craft of programming. We need a proactive problem-solver - someone who treats failing code as a captivating puzzle to be solved and fixed before it impacts the user experience.

Our core product relies on a sophisticated ETL (Extract, Transform, Load) engine that pulls data from a dizzying array of external sources.

If you can find fun in reverse-engineering a complex API, building a crawler that can dance around obstacles, or optimizing the pipeline so that it can handle massive volumes you’ll fit right in.

What You'll Do:

• Architect & Build: Develop robust, scalable integrations using Node.js and TypeScript.
• The ETL Engine: Maintain and optimize the core of the ETL engine to ensure resiliency, high throughput and data integrity.
• Data Scavenging: Design and implement crawlers and API consumers that interface with diverse external systems.
• Dev On-Call: Participate in a shared on-call rotation. You’ll monitor system health, respond to alerts, and perform "surgery" on production issues when things go sideways.
• Quality First: Always looking for ways to improve and ensure the quality of our data.
• Mentorship: Lead by example in code reviews and architectural discussions, fostering a culture of technical excellence.

Who You Are:

• Pro-active: You don’t wait for a spec to be 100% perfect if you see a way to make the system better today.
• Tech Obsessed: You actually care about the stack. You follow the latest releases, you have opinions on tools, and you’re always looking for a more efficient way of working.
• Resilient: You understand that in the world of third-party integrations, things are unpredictable and unreliable. You enjoy the challenge of building "self-healing" systems.

What You Bring:

• Language Mastery: Deep expertise in Node.js and TypeScript.
• Data Engineering: Experience building data-processing/streaming processes, handling large datasets, and managing data schema evolution.
• Observability: Good understanding of OpenTelemetry, all types of observability signals and experience working with them.
• Cloud Native: Hands-on experience with Google Cloud Platform (GCP) (GKE, KMS, Google Cloud Storage, Secret Manager).
• Testing Rigor: A "test-first" mindset with experience in frameworks like Jest, Vitest and Playwright.
• Collaboration: Good understanding of GitHub workflows (PRs, Actions, Issues)

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
• Insurance coverage (life, short-term disability, long-term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of your total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability