MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 425547

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

The Developer Productivity team supports the software development ecosystem used by thousands of engineers to develop and maintain MongoDB Server and developer tools in a complex matrix of multi-platform self-hosted products and multi-cloud hosted environments. Our tools and services, as well as our domain expertise, ensure that MongoDB developers can ship high quality products quickly, confidently, and securely. 

As a senior staff engineer you’ll be responsible for helping shape the future of our developer ecosystem and ensure we take advantage of the rapidly-evolving engineering landscape. You will partner with engineering leadership across the company to identify system-wide opportunities to accelerate developer velocity and efficiency, enhancing smart data collection and integrating analytics assistants that produce actionable insights every step of the way. 

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you like working on a strongly collaborative team that loves to experiment, have a passion for open source, and generally thrive on being a champion for software development best practices  and data-informed decision making, this is the role for you.

Candidate Profile

• Minimum 10 years of experience in the developer productivity domain in large engineering environments, including building, and operationalizing complex, reliable systems
• Strong experience supporting one or more of C++, Java, Go, Python, Rust, Node, Typescript
• Strong understanding of DevOps culture and tooling
• Extensive experience with CI/CD pipelines, common deployment models and infrastructure, and various techniques used to safely roll changes into production environments
• Hands-on experience implementing metrics and observability tools and best practices, as well as data processing pipeline technologies such as Iceberg, Trino, Kafka
• Proven track record of driving technical execution and vision for organizations with 50+ team members
• Skilled in advocating for and representing the needs of a 1000+ customer base to internal platform teams

Responsibilities

• Drive strong operational excellence standards for internal software development tools and services, helping define golden paths that optimize the efficiency and velocity of our engineering organization
• Design software development systems to ensure best practices and champion industry standards
• Advise Engineering partners on technical implications of systems design with regards to complexity, testability, and maintainability
• Lead development and project management of some of the largest projects within MongoDB to improve developer productivity and software quality, particularly around data-driven insights and optimizations
• Provide technical mentorship and leadership to the Developer Productivity organization, promoting best practices and fostering team growth

Bonus points if the candidate has experience with:

• Strong systems fundamentals, including testing and monitoring multi-threaded systems
• Performance profiling of complex systems
• Leveraging best of breed AI tools & technologies in the developer productivity domain along with the necessary telemetry and analytics to measure effectiveness in a rapidly changing environment
• Experience supporting the development of database internals or core components for data processing systems

Success Measures

• In the first month, you will have understood the high level architecture of at least one of the systems within the MongoDB developer ecosystem and fixed a few bugs
• In three months, you will have a broad understanding of the overall developer ecosystem and be taking on code review responsibilities
• In six months, you will have taken on code and design review responsibilities for key systems within the software development ecosystem
• In twelve months, you will be leading the development of MongoDB’s next generation developer ecosystem, helping to mentor engineers on the team, and using your experience to drive the long-term DevProd-wide technical roadmap

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273376291

About the Cloud Payments team

Cloud Payments is part of the Cloud Billing organization. As MongoDB’s Cloud business grows, the billing and payments stack becomes increasingly mission‑critical. Our team:

• Ingests and aggregates detailed metering and usage data from internal services and major cloud providers (AWS, Azure, GCP)
• Calculates and generates daily customer bills for millions of customers worldwide
• Integrates with payment processors and internal financial systems to support Finance, Sales, Marketing, and Accounting
• Continuously improves customer-facing billing and payments experiences and the reliability and scalability of our backend systems

We’re a group of engineers who care deeply about code quality, correctness, and observability, and who are comfortable collaborating with both highly technical partners and non-technical stakeholders across the business.

The role

We’re looking for a Software Engineer 3 to help design, build, and operate the services that power Cloud Payments. You’ll work primarily in the JVM ecosystem (Java and related tooling), with a focus on large-scale, distributed systems that have to be correct, resilient, and auditable.

This is a Canada-based, fully remote role. You’ll collaborate closely with teammates and stakeholders across North America time zones, including engineers in the broader Cloud Billing organization.

What you’ll do

In this role, you will:

• Design, implement, and operate backend services that ingest, process, and reconcile large volumes of usage and billing data from internal and external systems
• Collaborate with product, Finance, Revenue, and other engineering teams to evolve our billing and payments capabilities and improve customer experience
• Own features end‑to‑end: requirements, design, implementation, testing, rollout, monitoring, and iterative improvement
• Help scale and harden our systems as Atlas and our broader Cloud business continue to grow rapidly
• Participate in architecture discussions, technical design reviews, and code reviews to keep our systems robust and maintainable
• Contribute to improving our tooling, observability, and development workflows so the whole team can move faster and safer
• Take part in an on‑call rotation that treats reliability as a team sport, not an individual burden

What we’re looking for

You may be a great fit if you:

• Have 3+ years of experience building and maintaining backend systems in a compiled language, ideally Java
• Understand core object‑oriented design principles and how to apply them to complex, evolving systems
• Have experience with distributed systems and services that need to be highly available, observable, and correct at scale
• Are comfortable working with databases (relational and/or non‑relational such as MongoDB) in production environments
• Communicate clearly and enjoy working with both technical and non‑technical stakeholders across multiple teams
• Are curious, collaborative, and motivated by solving real customer and business problems rather than just closing tickets

Nice to have (but not required):

• Experience with billing, payments, or other financial systems where correctness, auditability, and compliance really matter
• Experience with cloud platforms (AWS, GCP, Azure) and modern communication protocols like gRPC
• Familiarity with data-intensive applications, data pipelines, or data lakes
• Exposure to working with I/O frameworks like Reactor
• Experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Prior exposure to MongoDB as a developer or operator

We don’t expect you to check every box. If you’re excited about the space and think you could do great work here, we’d love to hear from you.

Working model & location

• Location: Canada
• Working model: Fully remote, with colleagues primarily across North American time zones

How we’ll support you

MongoDB is committed to building a supportive, inclusive, and growth‑oriented environment for everyone on the team. Our approach to benefits and working models is designed to support your physical, emotional, financial, and family well‑being, and to give you flexibility in how you do your best work.

You’ll have opportunities to:

• Work on complex, meaningful projects that directly impact MongoDB’s Cloud business
• Learn from and collaborate with experienced engineers across Cloud Billing and other parts of MongoDB
• Grow your career through mentorship, feedback, and stretch projects aligned with your interests

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273389937

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Tackle, an AppDirect subsidiary

Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.

Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.

About You

We are seeking a dynamic and customer-centric Customer Success Manager to join our team. This role is tailored for someone who thrives in a collaborative environment and excels at providing exceptional support to a broad customer base. Working alongside another CSM, you will serve as a trusted resource for our customers, ensuring the success and satisfaction of utilizing our platform to scale their cloud GTM efforts. You will manage a low-touch, one-to-many motion by engaging with customers and providing strategic guidance to help them achieve their business objectives. You will also spearhead proactive engagement strategies to drive adoption, retention, and expansion, while collaborating closely with Account Managers on risk mitigation and growth strategies. This role demands a blend of strategic thinking, a results-oriented mindset, and cross-functional collaboration to deliver outstanding value and support to our customers.

What you’ll do and how you’ll have an impact

• Serve as a responsive resource for a diverse portfolio of customers leveraging our platform, ensuring they have access to the support and guidance needed to maximize and scale their cloud GTM success.

• Collaborate closely with Account Manager to address retention risk by developing and performing mitigation tactics, and enhance overall customer satisfaction; Partner with your CSM counterpart to ensure a balanced workload and seamless customer support experience.

• Support the development of, and execution of scalable success programs to drive one-to-many enablement, engagement, and adoption efforts.

• Provide onboarding assistance, on-demand training, and best practice guidance to empower customers to maximize the value of our platform.

• Serve as an extension of the Support, Onboarding, and Product teams to provide customers high-quality assistance and solutions, and collaborate cross-functionally to ensure a cohesive customer experience.

• Facilitate ongoing communications with customers to answer questions, provide updates, and ensure alignment with their GTM goals. 

• Monitor customer health metrics and address concerns flagged by Account Managers to support retention and prevent churn. 

• Identify opportunities for upsell and expansion within the customer base and work closely with the Sales team to execute on them.

• Document and share customer feedback to help inform product development and improvement initiatives.

• Stay informed on industry trends, best practices, and competitive landscape to continuously provide value-added insights to customers.

What we’re looking for

• 3+ years of experience in customer success, account management, or a related customer-facing role, preferably in the SaaS or cloud industry.

• Proven track record of managing a portfolio of customers and driving successful outcomes.

• Strong understanding of cloud technologies, GTM strategies, and digital marketing concepts.

• Excellent communication, presentation, and interpersonal skills.

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

• Analytical mindset with the ability to interpret data and derive actionable insights.

• Experience working with CRM platforms (e.g., Salesforce) and customer success tools (e.g., Gainsight, Churnzero, Catalyst) is a plus.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

#LI-Hybrid

SUMMARY

We’re looking for a Manager, Solutions Engineering - Western Canada to join us in spreading the power of Wiz. In this role, you will report to the Director, Solutions Engineering and work alongside a team of Wizards that focus on understanding the technical business needs of our Enterprise customers and prospects.

WHAT YOU’LL DO

You will partner with the regionally-based sales director to develop a strong working relationship with the account teams in our Western Canada region. You will thrive as a technical leader of the team not only in performing team leadership, but also getting your hands into technology. You will be the trusted advisor to your customers for all things related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve maximum value from our solution. We believe this all starts with a team effort working very closely with all resources available at Wiz.

WHAT YOU'LL DO

• Leadership and management of a team of Solutions Engineers focused on Enterprise/Majors accounts in Western Canada region
• Recruit, retain, develop and coach a team of regionally focused skilled SEs.
• Partner with sales and product groups to drive operational excellence and efficiency.
• Drive team accountability to deal management in Salesforce.

WHAT YOU’LL BRING

• Cloud security experience
• AWS/ Azure/ GCP hands on experience
• Network engineering experience / background
• Strong operating system, virtual machine and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates and keys

BONUS POINTS

• Experience with traditional CSPM tools and / or cloud infrastructure security · Technical SaaS Selling experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

Location

• The ideal candidate will be based Western Canada

High-Level Overview

Benevity is seeking a talented Senior Staff Developer, who has an extensive record of hands-on Full Stack Development and Architecture experience. This role, reporting to the Director of Engineering, plays a crucial part in shaping and executing on the technical strategy across different teams and layers of the technology organization.

What you'll do:

Mixture of leadership and technical background

• Full stack solution design expert for technology initiatives using public cloud platforms  spanning multiple teams and domains within the organization.
• Demonstrated experience in one or more of the following domains: 
• Data processing & lifecycle management
• Multi-region data distribution and compliance management
• Data quality, observability, audit
• Content & digital asset management
• Personalized search solution and indexing strategy
• Domain driven design patterns
• Ensure security best practice across the technology stack using cloud native solution design.
• Create and maintain technical documentation related to architecture, decisions record, and implementation processes.
• Drive higher performance, agility and time to market by promoting the adoption of industry standard tools and processes across teams.
• Ideate and implement Proof of Concepts for technical and product advancement.
• Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
• Provide mentorship and guidance to senior and staff developers, encouraging continuous learning and professional development through practical, hands-on examples and constructive feedback, and fostering a collaborative and inclusive team environment.
• Collaborate with product managers, staff developers, and other stakeholders to translate business requirements into technical specifications.

What you'll bring:

• 8+ years of scalable  development experience, with lead and software design accountabilities.
• 2+ years in a leadership role on building scalable platforms, technology transformation and modernization initiatives.
• Solid understanding of software architecture, design patterns, and principles
• The ability to connect designs to implementation with an API-first approach expertise with loosely coupled systems, and domain driven design
• Experience with event-driven architecture and decoupled services
• Proficiency in agile methodologies, Infrastructure-as-Code, DevSecOps best practices, and automated test frameworks
• Comfort with abstract problem-solving and ambiguous challenges
• Well versed in adapter architecture and integration design patterns
• AI driven development with ethical and secured software delivery practice
• Proven track record of building performant, scalable and cost effective products
• Proficiency in Object-Oriented programming methodologies, particularly using Java and Python programming languages. 
• Experience with application frameworks such as Spring Boot and FastAPI
• Strong experience domain driven database design to manage datasets using relational, document and warehouse database engines
• Ability to improve velocity and impact by eliminating technical debt.
• Hands-on experience with designing and implementing enterprise technology and data engineering solutions
• Well versed in integration patterns.
• Extensive experience with cloud-native infrastructure in AWS and GCP cloud platforms. Familiarity with Azure is a plus.
• Experience building scalable and automated software delivery supply chain using CI/CD concepts using technologies such as GitHub Actions and Jenkins 
• Experience in configuration driven data engineering knowledge developing scalable and extensible ETL and ELT based data processing.
• Commitment to continuous improvement in code, processes, and team development
• Excellent communication skills, translating user needs into actionable technical plans
• Degree in Computer Science, Computer Engineering or equivalent professional experience

We are seeking an experienced Staff Mobile Engineer to join our team. The successful candidate loves working with technology and has a proven track record of leading, building and delivering complex mobile applications. This role requires navigating ambiguity and shaping the long term direction of our mobile products.

You will work as part of our mobile team to redefine wealth management for both advisors and their clients. Our infrastructure is built with a Microservices approach and our tech stack includes React Native, with TypeScript, Node, Serverless, GraphQL, MongoDB, and AWS. 

As a key member of our Mobile team, you will be helping set the strategy for OneVests mobile applications by: (1) establishing and building patterns customer and client interactions, (2) designing and building customer and client mobile experiences, (3) building tooling, CI and releases processes that enable scalable and efficient delivery of enterprise applications to our customers.

What you’ll be doing:

• Building out the OneVest mobile application in React Native, using GraphQL APIs
• Partnering cross-functionally to collaborate on solution design, balancing technical excellence with delivery velocity
• Leading technical design and architecture of large-scale features by designing and breaking down complex epics into deliverable stories and tasks
• Continuously improving our codebase and developer experience by identifying and resolving systemic technical debt, adopting new/better practices and tools
• Owning the mobile lifecycle, from local development and automated testing to CI/CD and store deployments
• Mentoring and providing leadership through technical reviews for product stories and providing feedback to peers through code and architecture review
• Proactively managing project risks and cross-team dependencies while resolving complex technical issues and customer escalations
• Championing best practices across quality, patterns, tools and processes to ensure both OneVest and our platform scales for enterprise customers

Must Haves:

• 8+ years mobile development experience with a strong focus in React Native, and JavaScript/TypeScript
• Proven ability to architect, develop and maintain mobile applications for enterprise scale
• Experience with FastLane, Expo, App/Play stores, TestFlight, etc., for build, CI/CD, and deployment tools for react-native applications
• Proven ability to effectively contribute to technical strategy and roadmaps 
• Expertise in designing scalable and performant front end architectures integrating with complex GraphQL microservice backends
• Strong communication skills, capable of articulating complex technical decisions to a wide audience

Location: This role is open to candidates across Canada

At Robots & Pencils, we build meaningful, scalable digital products that solve real business problems. 

We’re looking for a Fullstack Engineer (Level 3) to support the development and delivery of complex, integration-heavy platforms. This role is ideal for a solid engineer who enjoys hands-on development, can deliver features with some guidance, and is growing into owning larger parts of the system. 

In this role, you will work as part of a cross-functional team, contributing across the stack while helping build reliable systems and solve integration challenges, including AI-native platforms such as agentic learning systems designed to enable human-centered learning in the Age of AI. 

This is not a greenfield project. You’ll be joining a mature, production environment with real users, where reliability, performance, and scalability are critical. You’ll collaborate with senior engineers to enhance existing systems and deliver high-quality features. 

By joining us, you leverage our Advanced AWS Partnership and the highly exclusive AWS Patterns Partnership, a distinction held by only 11 companies worldwide out of 190,000. 

What You’ll Do 

Fullstack Development 

• Build and maintain backend services using Node.js (and some Python), including serverless architectures (e.g., AWS Lambda, API Gateway)  

• Develop and integrate APIs that support frontend applications and external systems  

• Contribute to frontend features and ensure smooth integration across the stack  

• Write clean, maintainable, and well-tested code with solid unit testing practices  

Workflow & System Orchestration 

• Contribute to workflows using orchestration tools (e.g., workflow engines, state machines)  

• Support event-driven processes and asynchronous system operations (e.g., SQS, EventBridge)  

• Help improve system reliability through error handling and retries  

Backend & API Engineering 

• Develop RESTful APIs and contribute to backend architecture  

• Integrate with third-party services and internal systems, including AI-driven platforms  

• Assist in optimizing performance and scalability of services (e.g., DynamoDB patterns)  

• Follow secure and reliable data handling practices  

System Reliability & Support 

• Troubleshoot issues in production environments with support from senior team members  

• Contribute to logging, monitoring, and debugging efforts  

• Assist with deployment and release processes in cloud-native environments (AWS, Docker)  

Collaboration & Growth 

• Work closely with cross-functional teams across global locations  

• Participate in code reviews and team discussions  

• Deliver assigned features end-to-end with guidance  

• Continue developing technical skills, including AI-assisted development tools  

Required Skills & Experience 

• 3–5 years of professional software engineering experience  

• Strong experience with Node.js  

• Experience building and maintaining fullstack applications  

• Basic to intermediate experience with cloud environments (AWS preferred)  

• Familiarity with API design and backend systems  

• Familiarity with databases (SQL and/or NoSQL)  

• Experience working in production environments  

• Solid unit testing practices  

• Experience with containerization (e.g., Docker)  

Nice to Have 

• Experience with Python  

• Exposure to event-driven architectures  

• Familiarity with AWS services (Lambda, DynamoDB, S3, SQS, etc.)  

• Exposure to workflow orchestration tools  

• Exposure to AI/LLM-based systems (e.g., LangChain, LangGraph)  

• Experience with CI/CD pipelines and infrastructure-as-code tools (e.g., CDK)  

• Experience working in collaborative, distributed teams  

Why Join Robots & Pencils? 

At Robots & Pencils, you’ll join a global team of engineers, designers, and strategists who care deeply about craftsmanship, collaboration, and innovation. You’ll work on meaningful, production-grade systems that impact real users at scale, within a mature and evolving engineering environment. 

You’ll collaborate with experienced teams across backend, frontend, and infrastructure, gaining exposure to advanced AWS practices and modern architecture through our globally recognized partnerships. As part of a leading AI and cloud engineering organization, you’ll have the opportunity to grow your skills while contributing to high-impact digital products. 

If you enjoy building across the stack, solving real integration challenges, and growing within a high-performing, globally distributed team, we’d love to meet you. 

At Robots & Pencils, we build meaningful, scalable digital products that solve real business problems. 

We’re looking for a Senior Fullstack Engineer to help build and maintain modern applications that integrate backend services, orchestration systems, and scalable APIs. You will work across the stack using Node.js, contributing to backend services and supporting frontend integrations while working within established architectures.  

This is not a greenfield project. You’ll be joining a mature, production environment with real users, where reliability, performance, and scalability are critical. You’ll collaborate closely with senior engineers to enhance existing systems and deliver high-quality features. 

By joining us, you leverage our Advanced AWS Partnership and the highly exclusive AWS Patterns Partnership, a distinction held by only 11 companies worldwide out of 190,000. 

What You’ll Do 

Fullstack Development 

• Build and maintain backend services using Node.js, including serverless architectures (e.g., AWS Lambda, API Gateway)  

• Develop and integrate APIs that support frontend applications and external systems, including institutional platforms and AI-driven services  

• Contribute to frontend features using modern state management (e.g., Redux Toolkit with slices, async thunks, memoized selectors) and accessible, interactive UI patterns such as drag-and-drop with keyboard and screen reader support  

• Write clean, maintainable, and well-tested code, maintaining high test coverage (90%+ across unit and integration tests)  

Workflow & System Orchestration 

• Support the development and maintenance of workflows using orchestration tools (e.g., Sequencer / workflow engines, state machines)  

• Contribute to event-driven processes and asynchronous system operations (e.g., message queues, distributed workflows)  

• Assist in improving reliability through better error handling and retries  

Backend & API Engineering 

• Develop RESTful APIs and support microservices architecture  

• Integrate with third-party services and internal systems, including large-scale institutional data platforms  

• Assist in optimizing performance and scalability of services using patterns such as NoSQL single-table design (composite keys, transactional writes)  

• Implement secure and reliable data handling practices  

System Reliability & Support 

• Troubleshoot issues in production environments with guidance from senior team members  

• Contribute to logging, monitoring, and debugging efforts  

• Support deployment and release processes in cloud-native environments  

Collaboration & Growth 

• Work closely with cross-functional teams across global locations, contributing to large-scale platforms such as next-generation degree planning systems for university partners  

• Participate in code reviews and team discussions  

• Take ownership of assigned features and tasks, delivering end-to-end solutions from UI to API to database  

• Continue developing technical skills and learning new technologies  

Required Skills & Experience 

• 4–6 years of professional software engineering experience  

• Strong experience with Node.js  

• Experience building and maintaining fullstack applications, including delivering features end-to-end across frontend, backend, and data layers  

• Exposure to workflow orchestration tools (e.g., Sequencer or similar systems)  

• Solid understanding of API design and backend systems  

• Experience working with cloud environments (AWS preferred), including serverless architectures  

• Familiarity with databases (SQL and/or NoSQL, including scalable design patterns)  

• Experience working in production environments  

Nice to Have 

• Experience with Python  

• Exposure to event-driven architectures  

• Familiarity with AWS services (Lambda, SQS, Step Functions, etc.)  

• Experience with CI/CD pipelines  

• Exposure to AI/LLM-based systems and data-driven platforms  

• Experience working in collaborative, distributed teams  

• Experience building user-centric platforms with modern, accessible frontend architectures  

Why Join Robots & Pencils? 

At Robots & Pencils, you’ll join a global team of engineers, designers, and strategists who care deeply about craftsmanship, collaboration, and innovation. You’ll work on meaningful, production-grade systems that impact real users at scale, within a mature and evolving engineering environment. 

You’ll collaborate with experienced teams across backend, frontend, and infrastructure, gaining exposure to advanced AWS practices and modern architecture through our globally recognized partnerships. As part of a leading AI and cloud engineering organization, you’ll have the opportunity to grow your skills while contributing to high-impact digital products such as platforms that modernize user experiences through real-time, data-driven guidance. 

If you enjoy building across the stack, solving real integration challenges, and being part of a high-performing, globally distributed team, we’d love to meet you. 

Available Location: Calgary, Alberta, Canada

What you'll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security 
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms 
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market  around CDN providers and internet security technologies

As a senior technology leader, you will help build our technology platform to enable 10 million change-makers to deliver a billion acts of goodness by 2025. We seek a platform-first Architect to lead enterprise patterns for reliable, governed, AI-driven, and cost-effective solutions at scale across our technology portfolio. You will design how data flows across the company, from ingestion to consumption, while ensuring our AI systems are secure, auditable, and maintainable. This role requires practical systems thinking and the ability to influence senior engineers and leadership toward consistent, enterprise-wide architecture outcomes that align our data and AI strategy with broader business goals.

If you're passionate about leveraging modern technology, data and AI for positive impact and eager to contribute to a mission-driven organization, we want to hear from you.

What you will do:

• Develop and maintain end-to-end tracks with our data and AI focus technology strategy and architectural portfolio
• Mentor engineers and technical leadership by providing clear patterns, ensuring adherence to architectural patterns, and offering hands-on guidance for complex implementations
• Lead architecture decisioning through Architecture Decision Records (ADRs), standards, and design reviews
• Oversee architectural reviews, code reviews, and system performance analysis to ensure quality standards and sustainable delivery momentum
• Foster a culture of collaboration, knowledge sharing, and continuous learning through mentorship, team collaboration, and workshops
• Enable governed data consumption through clear data contracts, curated datasets, and consistent serving patterns including domain marts
• Standardize end-to-end data flow patterns including ingestion, transformation, storage, serving, and retirement with repeatable templates
• Set platform standards for orchestration and reliability including SLAs, retries, idempotency, backfills, runbooks, and operational dashboards
• Establish enterprise data quality practices including critical data elements, quality rules, validation layers, monitoring, and issue triage workflows
• Drive governance-by-design by embedding metadata, lineage, classification, and ownership into platform patterns
• Drive adoption of AI governance architecture for agentic solutions including controls for data privacy and model lifecycle
• Define AIOps standards ensuring AI systems have traceability, quality measurement, incident response readiness, and cost guardrails
• Collaborate with stakeholders and product management to identify, prioritize, and mitigate technical risks and challenges
• Stay informed about industry regulations, security standards, and compliance requirements to ensure solutions meet necessary standards

What you’ll bring:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• 7+ years in software development methodologies, architecture, and implementation of large scale enterprise systems
• 4+ years focused on data engineering, data management, or data platform architecture and designing AI solutions including AIOps practices
• Structured problem solving to turn ambiguous requirements into scalable, low-cost solution patterns
• Ability to think strategically while paying close attention to technical details
• Proven experience building or evolving an enterprise data platform including standards and adoption across multiple teams
• Demonstrated ability to design governance-ready AI solutions including evaluation strategies, privacy safeguards, and auditability
• Strong expertise in system architecture, cloud computing, distributed systems, and integration technologies
• High bar for operational readiness, actionable documentation, and treating governance as a built-in platform feature
• Deep experience across modern data platform capabilities including AWS Glue, Step Functions, Airflow, dbt, Spark, and Snowflake
• Proficiency in programming and analytics using Python, SQL, and Jupyter Notebooks
• Experience with agentic frameworks such as LangChain, LlamaIndex, or LangGraph and AIOps tooling like LangFuse
• Familiarity with Agile development methodologies and the ability to adapt to a fast-paced environment
• Strong understanding of security principles, performance optimization, scalability, and reliability
• Demonstrated influence towards simplicity and repeatability in architecture

Nice to Have:

• Experience operating in regulated environments, (SOC2, ISO 27001, or GDPR).
• Familiarity with federated domain ownership models, where domains ship data products while the platform provides shared standards and tooling.
• Experience designing and scaling platform observability for data pipelines, streaming systems, and AI services.
• Familiarity with medallion architecture patterns
• Experience in modern data platform capabilities, including:
• Streaming: Apache Kafka, AWS MSK, AWS Kinesis, GCP Pub/Sub
• Metadata and governance: DataHub, Atlan or similar

High-Level Overview

Benevity is on a dynamic growth trajectory, where embracing change is part of our DNA. We're on the lookout for a Full-Stack Senior Software Developer who thrives in a fast-paced environment and values collaboration in a diverse and inclusive team setting. The ideal candidate will have a robust background in software development, including expertise in AI-first development, debugging, code review, and testing. You’ll have strong experience working with efficient data processing in cloud infrastructure. You will contribute to the building of financial services that empower companies (and their employees) to take social action across the globe. Your contributions will not only involve working closely with technical leaders and various teams to exceed client expectations but also providing mentorship to enhance the team's technical skills and foster a culture of high performance.

We’re looking for a Senior Software Developer skilled in full stack development to join our Product & Engineering team. In this role, you'll contribute to the development and enhancement of our innovative platform, collaborating closely with our Product Managers and Key Partners to ensure our Impact Platform offers a best-in class user experience for creating social impact. You will help advance the Financial Engine that enables some of the world’s leading companies to engage their employees and customers to find purpose while doing good in the world.

What you'll do:

• Focus on crafting production-level code that is clean, modular, and thoroughly documented, while strictly adhering to coding standards, quality controls and best practices
• Make AI a natural extension of your engineering practice, proactively exploring and implementing new AI applications across development workflows to increase velocity and quality.
• Engage in collaborative efforts to define and document requirements, ensuring clarity, task breakdown, and accurate time estimates
• Optimize and iterate on prompts and agentic workflows to reduce friction in the SDLC; analyze usage patterns to maximize value and share these findings to help the team measure AI impact.
• Engage in research and the creation of proofs of concept to support reliable implementation plans, including the instruction of single and multi-agent systems to execute complex, multi-step workflows in sequence.
• Take a leadership role in work refinement and planning sessions, guiding development strategies and promoting an efficient software development life cycle (SDLC)
• Ensure the highest quality of software through meticulous testing and debugging, aligning with our standards for completion
• Develop and maintain models for data, software, and network architecture that meet organizational standards and promote effective information exchange
• Lead in identifying and analyzing the root causes of issues during testing phases and incident management. Innovate in testing by designing and implementing comprehensive test cases, including automating integration tests within the CI/CD pipeline to enhance early detection (embodying a shift-left approach)
• Actively participate in code reviews to elevate code quality and maintain consistency across projects. Work on optimizing and refactoring existing systems and legacy code to boost performance and scalability
• Oversee the CI/CD pipeline management for swift and secure code deployment.
• Regularly monitor the performance, security, and user experience of all applications under your team's purview, identifying and addressing areas for improvement with a focus on continuous enhancement

What you'll bring:

• Computer Science degree or equivalent experience, bringing over 7 years of experience in high-performance, full-stack software development 
• Extensive expertise in Java, SpringBoot, Python, Vue.js, Docker, and Jenkins
• Demonstrated experience in Prompt Engineering and the orchestration of AI agents to automate repetitive engineering tasks.
• Experience with FinSys (orchestration and movement of money across the globe and the associated financial controls) 
• 5+ years in AWS, covering a broad range of services from API Gateway to Terraform
• Advanced database design across SQL and NoSQL databases
• Expertise in developing APIs (OpenAPI, JSON:API, GraphQL)
• Experience working with legacy systems, optimizing existing software, and fostering a growth mindset
• Strong communication skills are essential for understanding user needs and translating them into effective solutions

High-Level Overview

Benevity is on a dynamic growth trajectory, where embracing change is part of our DNA. We're on the lookout for a Senior Software Developer who thrives in a fast-paced environment and values collaboration in a diverse and inclusive team setting. The ideal candidate will have a robust background in software development, including expertise in debugging, code review, and testing. You'll play a pivotal role in tackling complex challenges, designing, and developing innovative solutions, and leading projects from conception to delivery. Your contributions will not only involve working closely with technical leaders and various teams to exceed client expectations but also providing mentorship to enhance the team's technical skills and foster a culture of high performance.

We are committed to diversity and inclusion, inviting applications from candidates with a range of professional experiences. We encourage you to apply, even if you don't meet every criterion listed, and join us in our mission to drive positive change.

What you'll do:

• Focus on crafting production-level code that is clean, modular, and thoroughly documented, while strictly adhering to coding standards and best practices
• Engage in collaborative efforts to define and document requirements, ensuring clarity, task breakdown, and accurate time estimates
• Engage in research and the creation of proofs of concept to support reliable implementation plans and foster team confidence
• Take a leadership role in sprint refinement and planning sessions, guiding development strategies and promoting an efficient software development life cycle (SDLC)
• Ensure the highest quality of software through meticulous testing and debugging, aligning with our standards for completion
• Develop and maintain models for data, software, and network architecture that meet organizational standards and promote effective information exchange
• Lead in identifying and analyzing the root causes of issues during testing phases and incident management. Innovate in testing by designing and implementing comprehensive test cases, including automating integration tests within the CI/CD pipeline to enhance early detection (embodying a shift-left approach)
• Actively participate in code reviews to elevate code quality and maintain consistency across projects. Work on optimizing and refactoring existing systems and legacy code to boost performance and scalability
• Oversee the CI/CD pipeline management for swift and secure code deployment.
• Regularly monitor the performance, security, and user experience of all applications under your team's purview, identifying and addressing areas for improvement with a focus on continuous enhancement

What you'll bring:

• Seeking a candidate with a Computer Science degree or equivalent experience, bringing over 5+ years of experience in high-performance, full-stack software development

• You should have extensive expertise in OOP concepts, Java, SpringBoot, Python, Vue.js, Docker, and Jenkins, with additional skills in Drupal and PHP considered a plus
• Experience with UIAM (User Identity and Access Management), including authentication, authorization, and user lifecycle management  considered a plus
• Your experience should also include 5+ years in AWS, covering a broad range of services from API Gateway to Terraform
• Your skill set should encompass advanced database design across SQL and NoSQL databases, expertise in developing APIs (OpenAPI, JSON:API, GraphQL), and proficiency in Git and platforms like BitBucket/GitHub for version control and collaboration
• We value problem-solving skills, especially in ambiguous situations, and the ability to design, build, and deploy scalable and resilient systems
• Quality is paramount; we expect a demonstrated pride in delivering high-quality, maintainable, and scalable software
• Your experience should also include working with legacy systems, optimizing existing software, and fostering a growth mindset to continually improve code quality and processes
• Strong communication skills are essential for understanding user needs and translating them into effective solutions
• We encourage candidates who are committed to continuous learning, process optimization, and mentoring within a diverse and inclusive team environment

At Robots & Pencils, we build meaningful, scalable digital products that solve real business problems. We are looking for a Staff Product Manager who combines deep Generative and Agentic AI fluency with hands-on building ability to own AI product outcomes end-to-end. As a Staff PM, you're accountable for initiative-level outcomes, stakeholder satisfaction, and contributing to R&P's AI product practice. You think in systems, work backwards from the customer problem, and stay relentlessly curious about what's next in AI

Enterprise clients want to deploy Agents -  moving from a promising demo to a production system that works at scale, meets security and compliance requirements, and delivers measurable business value is hard. This role owns that problem. You'll be part of a GenAI initiative within the AWS ecosystem, building the evals, tools, patterns, and reference architectures that make AI deployment repeatable.  The mindset: prove it works, test assumptions early, and document while building.

Key Responsibilities

Product Strategy & AI Vision

• Define and drive the product vision, strategy, and roadmap for GenAI solutions - with agentic AI (agent orchestration, tool use, multi-step workflows) as the primary focus - connecting AI capabilities to enterprise business outcomes
• Translate enterprise problems into structured product requirements; reframe feature requests into outcome-driven priorities with explicit tradeoffs on invest in vs. defer
• Balance near-term deployment milestones with long-term platform scalability and sustainability
• Monitor the competitive GenAI landscape and emerging agentic patterns to inform roadmap and technology decisions

Discovery & Validation

• Research how enterprise users interact with AI agents and where they lose trust; frame the riskiest assumptions as testable hypotheses and de-risk them first
• Design and run experiments - POCs, pilot deployments, scenario-based testing of multi-step workflows, edge cases, and failure recovery - to validate agentic solutions where non-deterministic output makes traditional QA insufficient
• Distill research, experiments, and competitive intelligence into clear insights that pave the path for a successful product
• Agent Design, Prototyping & Production
• Define agent behavior and prototype system prompts and tool schemas; partner with engineering on context management - summarization, working memory, and information flow across multi-step tasks
• Drive multi-model architecture tradeoffs with engineering - define the quality, cost, and latency targets that determine which model serves each step in the agent workflow
• Build AI prototypes to validate hypotheses; define human-in-the-loop boundaries and guardrails - when the agent acts autonomously, when it escalates, and how to handle non-deterministic output
• Establish agent evaluation frameworks - task completion, reasoning quality, tool selection, failure recovery, safety - and partner with engineering on production readiness (observability, drift, responsible AI, prompt versioning)
• Define success metrics at the agent level - task completion rate, cost per task (not per inference), escalation rate, time to resolution, and customer trust alongside business KPIs
• Delivery & Execution
• Own the end-to-end product lifecycle from discovery through phased rollouts; establish the metrics framework (north star, input, guardrail metrics) and report product impact to leadership
• Manage the product backlog, scope, dependencies, and risks; drive agile ceremonies and produce high-quality PRDs, product briefs, and decision logs
• Evaluate technology and platform decisions from a product perspective; create deployment playbooks, reference architectures, and knowledge transfer materials so teams sustain solutions independently
• Use AI to accelerate product work - research, analysis, prototyping, documentation - with judgment on when it needs human oversight; onboard rapidly to new domains and support team members across the initiative

Stakeholder Management

• Build trusted relationships with stakeholders and executives; serve as the go-to product advisor and primary contact for AI product direction and deployment strategy
• Partner with AWS Solution Architects and account teams to align on technical approach, service selection, and go-to-market for GenAI solutions
• Manage expectations on scope, timelines, and tradeoffs; facilitate decisions across competing priorities using data, alternatives, and clear rationale
• Frame AI capabilities and limitations for non-technical stakeholders - manage hype cycles, set realistic expectations; surface unmet needs that deepen relationships and grow the account

Required Skills

• 8-12+ years in product management, forward deployment, or solutions engineering; must have shipped AI products from prototype through production at scale
• Strong product sense - ability to identify what matters to users and the business, make prioritization calls with incomplete information, and shape products that deliver real outcomes
• Deep GenAI fluency - LLMs, RAG, fine-tuning, prompt engineering, context engineering, evals - with hands-on experience building or shipping agentic systems (planning, tool use, HITL, guardrails)
• Proven ability to prototype AI solutions using AI tools (Cursor, Claude, Copilot) to validate hypotheses and de-risk product decisions
• Experience deploying AI solutions in enterprise environments with strong technical fluency - can read code, evaluate architectures, make product tradeoffs on technical constraints, and drive scalable deployment patterns
• Exceptional communicator - clear PRDs, technical specs, and decision logs; has led AI products through full lifecycle and driven alignment with Directors, VPs, and C-level
• Comfortable operating in ambiguous, fast-moving environments where the AI landscape evolves weekly
• PM-level fluency across the AWS AI ecosystem - Bedrock, AgentCore, SageMaker, Strands, Kendra, OpenSearch, Lambda, Step Functions - to make informed product and architecture decisions

Preferred Qualifications

• Software engineering or coding background (Python, JavaScript, TypeScript)
• Agency or consulting delivery experience
• Experience in Financial Services, Healthcare, or Life Sciences industries
• Familiarity with open-source LLM ecosystem (Llama, Mistral) for flexibility and cost optimization
• Prior experience leading time-boxed discovery initiatives or technical spikes with rapid validation cycles

Why Join R&P?

You'll work at the intersection of cutting-edge AI and real enterprise impact - helping clients deploy Generative and Agentic AI solutions that change how their businesses operate. R&P gives you the variety of consulting (new problems, new industries, new tech) with the depth of a product role - you'll build, ship, and measure, not just advise. The team is collaborative, technically sharp, and genuinely invested in doing great work for clients.

If residing within commutable distance to Avetta's Calgary Office located at 255 5th Ave SW, Suite 1400, Calgary, AB T2P 3G6, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

SUMMARY:

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries. 

Avetta’s Analytics Consultant is a client-facing individual contributor responsible for leading the delivery of high-impact, data-driven insights and scalable analytics solutions for Avetta clients and internal stakeholders.

This role operates with a high degree of autonomy, owning complex analytics engagements end-to-end—from discovery and solution design through execution and delivery. The Analytics Consultant partners cross-functionally with Professional Services, Product, Engineering, and Customer teams to influence strategy, shape data solutions, and drive measurable business outcomes.

Working within Avetta’s modern data ecosystem (Snowflake, AWS, Power BI, Sisense), this role not only delivers advanced analytics but also identifies opportunities to standardize and productize insights into scalable, repeatable solutions. The position requires strong technical expertise, strategic thinking, and executive-level communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client Leadership & Strategic Engagement

• Lead client-facing analytics engagements, including discovery, scoping, solution design, and delivery.
• Act as a trusted advisor to clients and internal stakeholders, shaping data strategies and influencing decision-making.
• Translate complex business problems into structured analytical approaches and scalable solutions.
• Present insights and recommendations to senior stakeholders with clarity and business context.
• Ensure consistent delivery of high-quality work aligned to client expectations and business value.

Advanced Solution Design & Delivery

• Architect, develop, and maintain complex dashboards, data models, and analytical solutions using BI tools and SQL-based environments.
• Own project scope, timelines, and deliverables with minimal oversight.
• Lead solution design decisions, balancing scalability, performance, and usability.
• Drive adoption of best practices in analytics engineering, data modeling, and visualization.
• Identify and lead opportunities to productize recurring analytics solutions.

Data Quality, Governance & Innovation

• Proactively identify data quality, integrity, and structural issues; recommend and implement improvements.
• Partner with Engineering and Data teams to enhance data pipelines and infrastructure.
• Champion data governance, documentation, and standardization practices.
• Contribute to the evolution of Avetta’s analytics ecosystem through innovation and automation.

Data Storytelling & Business Impact

• Translate complex datasets into compelling narratives that drive actionable business decisions.
• Provide thought leadership in analytics, contributing to internal and external visibility of capabilities.
• Mentor junior team members and elevate overall team analytics maturity.
• Support organizational data literacy and promote a data-driven culture.

Operational Excellence & Continuous Improvement

• Translate complex datasets into compelling narratives that drive actionable business decisions.
• Provide thought leadership in analytics, contributing to internal and external visibility of capabilities.
• Mentor junior team members and elevate overall team analytics maturity.
• Support organizational data literacy and promote a data-driven culture.

PREFERRED QUALIFICATIONS:

• Advanced experience with BI and analytics tools (e.g., Power BI, Sisense, Business Objects).
• Strong proficiency in SQL and relational databases; experience with data modeling and ETL/ELT frameworks.
• Experience working within cloud data environments (e.g., Snowflake, AWS).
• Familiarity with CRM and business tools (e.g., Salesforce, Excel, PowerPoint).
• Strong understanding of statistical analysis, data interpretation, and performance optimization.
• Proven ability to lead complex projects and manage multiple priorities.
• Excellent problem-solving skills with the ability to navigate ambiguity and drive clarity.
• Strong communication and stakeholder management skills, including executive-level presentations.

IDEAL EDUCATION, TRAINING AND EXPERIENCE:

• Bachelor’s degree or higher in Math, Statistics, Business, Engineering, or related field.
• 5–8 years of experience in analytics, business intelligence, or data-related roles.
• Prior experience in a client-facing or consulting capacity is strongly preferred.

#LI-HYBRID

Analytics Engineer   

We are seeking an experienced Analytics Engineer to join our Data Solutions team in North America. This role will combine technical expertise with strategic vision to drive the adoption and optimization of Sigma across our client base and internal teams.  

Ideal candidates will be able to:  

• Lead the development and implementation of visualizations that communicate complex data analyses to non-technical audiences showcasing best practices and innovative approaches using tools such as  

• Establish and manage the Business Intelligence Center of Excellence, creating standards, guidelines, and training materials  

• Collaborate with cross-functional teams to design and implement data solutions that align with client business objectives  

• Manage the analytics engineering and visualization lifecycle, including research, proof of concepts, architecture, design, development, testing, and maintenance  

• Generate visualizations that communicate complex data analyses to non-technical audiences  

• Partner with client stakeholders to foster the adoption of best data management practices  

• Mentor and develop junior team members  

• Support sales cycles by leading scoping discussions and building proof of concept solutions  

• Stay current with Business Intelligence tools and visualizations updates and industry trends, sharing knowledge across the organization  

Qualifications:  

• 5+ years of experience in data analytics, business intelligence, or related field  

• 2+ years of experience in Sigma Computing with advanced proficiency in other tools such as PowerBI, Looker, Omni etc  

• Strong SQL skills and experience with cloud data platforms (e.g., Snowflake, Azure, AWS)  

• Experience with modern data stack tools such as dbt, Fivetran, Matillion, or similar  

• Familiarity with Python and other programming languages used in data analysis  

• Understanding of data architecture, data warehousing, and ETL/ELT processes  

• Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical audiences  

• Experience in consulting or client-facing roles  

• Track record of successful project delivery using Agile methodologies  

Personal Qualities:  

• Passionate about data and its potential to drive business value  

• Strong leadership and mentoring abilities  

• Proactive problem-solver with a results-oriented mindset  

• Adaptable and eager to learn new technologies and methodologies  

• Excellent interpersonal skills with a people-first mentality  

Join us in revolutionizing how businesses leverage Sigma and analytics to drive success!  

About the Team:

Robots & Pencils is seeking an experienced, outcome-oriented IT Manager to lead and evolve our internal technology environment across a distributed, international team. 

You will own the lifecycle, performance, and reliability of internal systems supporting team members across four countries, with offices in Cleveland, Calgary, Lviv (Ukraine), and Bogota 

You will implement scalable systems, standardize core processes, and strengthen internal technology foundations so our teams can move faster, collaborate better, and focus on meaningful client outcomes. 

Key Responsibilities 

Application Lifecycle & Systems Ownership 

• Own application lifecycle management end-to-end, including evaluation, acquisition, rollout, support, maintenance, optimization, and retirement 

• Rationalize underused or redundant tools to reduce platform sprawl 

• Lead critical systems implementations, including HRIS and PSA platforms 

• Build structured implementation plans with clear milestones, adoption targets, and risk mitigation strategies 

• Ensure internal systems scale with company growth across offices and time zones 

Process Standardization & Operational Excellence 

• Standardize onboarding and offboarding processes across countries and offices 

• Improve helpdesk and service workflows for speed, clarity, and accountability 

• Create repeatable, documented processes that balance consistency with flexibility 

• Strengthen internal operational visibility without introducing unnecessary bureaucracy 

• Continuously refine systems based on usage patterns and team feedback 

Vendor, Inventory & Cost Management 

• Own vendor relationships and service-level agreements 

• Manage hardware and software procurement, inventory tracking, and cost allocation 

• Strengthen oversight of SaaS subscriptions and AI-related spend 

• Optimize licensing and subscription usage for efficiency and scalability 

• Ensure vendor performance meets reliability and support expectations 

Security & Compliance 

• Support security awareness training and internal risk assessments 

• Contribute to annual SOC 2 compliance certification efforts 

• Strengthen documentation and audit readiness, including maintaining a structured Vanta repository 

• Ensure internal systems meet security, governance, and compliance standards 

• Proactively identify and mitigate operational and compliance risks 

Team Leadership & Cross-Functional Collaboration 

• Lead the team responsible for helpdesk support and systems maintenance 

• Partner closely with HR, Operations, and Engineering to translate business needs into durable IT solutions 

• Communicate clearly with both technical and non-technical stakeholders 

• Balance competing priorities with sound judgment and a service-oriented mindset 

• Drive accountability and clarity across distributed teams 

Required Skills & Qualifications 

• 8+ years of relevant corporate IT experience 

• Experience analyzing, implementing, and evaluating enterprise IT systems 

• Strong background in SaaS management and cloud infrastructure (AWS) 

• Demonstrated success with security frameworks, audits, and compliance programs, including SOC 2 

• Fluency with Microsoft 365 (certification is a plus) and comfort working with tools such as GitHub and AWS 

• Project management experience with successful rollouts of new systems and documented risk mitigation strategies 

• English fluency (written and spoken) 

Nice to Have 

• PSA or ERP implementation experience 

• Experience operating in distributed, international organizations 

• Exposure to SaaS rationalization and cost optimization initiatives 

Personal Competencies 

• Outcome-Oriented – Focuses on operational impact, reliability, and measurable improvements. 

• Systems Thinker – Standardizes processes without creating unnecessary friction. 

• Service-Minded – Prioritizes user experience for internal teams. 

• Operationally Disciplined – Drives clarity, structure, and accountability. 

• Adaptable – Balances competing priorities calmly and effectively. 

• Ownership-Driven – Follows through and ensures systems perform as intended. 

Why This Role Matters 

At Robots & Pencils, we build smart systems for the human world. When our internal technology is strong, our teams move faster, collaborate better, and spend more time delivering meaningful outcomes for clients. This role turns IT into a true enabler of creativity, security, and scale across borders and time zones. 

You will strengthen the foundation that allows every product team to operate at a higher level. This is operational leadership with measurable organizational impact. 

Why Join Robots & Pencils? 

We don’t just maintain systems; we build environments where teams can do their best work. 

You’ll help modernize internal infrastructure, lead high-impact system implementations, and influence how a distributed digital product company operates at scale. 

You’ll work at the intersection of operations, security, and systems architecture, driving durable improvements that power the entire organization. 

Data Solutions Architect

We are looking for a Data Solutions Architect to join our Data Solutions team! 

As a Data Solutions Architect, you’ll be responsible for pre-sales, estimation, scoping, designing, implementing, and testing proposed modern analytic solutions.  Working closely with our client partners, you’ll develop relationships with key technical resources while delivering tangible business outcomes. 

Ideal candidates will be able to: 

• Manage the Data engineering lifecycle including research, proof of concepts, architecture, design, development, test, deployment, and maintenance 

• Ability to collaborate with team members to design and implement technology that aligns with client business objectives 

• Ability to build proof of concepts for a modern analytics stack supporting a variety of Cloud-based Business Systems for potential clients 

• Experience working with ETL/ELT technologies such as Azure Data Factory, Fivetran, Snowflake OpenFlow, Apache NiFi  and other similar ETL/ELT tools 

• Experience working with analytic technologies such as Power BI, Tableau, Sigma, Omni, Looker and other similar analytic tools 

• Experience working with cloud enabled data repositories such as Snowflake, Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform. 

• Team management experience and ability to manage, mentor and develop talent of assigned junior resources 

• Ability to create actionable recommendations based on identified platform, structural and/or logic problems 

• Ability to communicate and demonstrate a clear understanding of client business needs, goals, and objectives 

• Ability to collaborate with other practices on Solution Proposals, Pre-Sales Activities, Estimation, Scoping and Solutions 

Qualifications: 

• 5+ years’ experience developing industry -leading business intelligence and analytic solutions 

• 5+ years of experience writing Business requirements, Use cases and/or user stories, preferably for data warehouse or data mart initiatives 

• 5+ years of SQL development including advanced analytic functions 

• 3+ years of consulting experience working on project-based delivery using Software Development Life Cycle (SDLC) 

• 4+ years of  experience with relational databases (Postgres, SQL Server, Oracle, Snowflake, and Azure Synapse Analytics, etc.) 

• 3+ years of experience creating functional test cases and supporting user acceptance testing 

• 3+ years of experience in Agile/Kanban/DevOps Delivery 

• Outstanding analytical, communication, and interpersonal skills 

• Ability to manage projects and teams against planned work  

• Responsible for managing the day-to-day client relationship on projects  

• Ability to support sales cycles by leading orals sessions along with building POC solutions for clients  

• Ability to travel 

Preferred Skills: 

• SnowPro certification 

• 5+ years experience developing in Snowflake, AWS, Azure, GCP or similar cloud data platform 

• 3+ years of experience with modern tech stack tools such as Jenkins, Kafka, Messaging, Kubernetes 

• Solid understanding of data architecture, data modeling, statistics, data science and data infrastructure ecosystems 

Location: Calgary Headquarters (Hybrid/Remote)
Position Type: Full time, salaried
Reports to: VP, Analytics Engineering