At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our global client base. 

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role. Please apply using an English CV.

 In this job, you’ll…

• Manage restaurant customers in the UK, helping them engage and find value from Flipdish products
• Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
• Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
• Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
• Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
• Interpret and drive action for “at-risk” customers 
• You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

We’re looking for

• Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
• Proven track record in minimizing customer churn.
• The ability to look at longer-term plans and set the direction for clients
• Results-focused, can-do-attitude, Naturally motivated and team player
• Comfortable in using data to make decisions
• You are highly organised - ability to build pipelines and track current/ future processes
• Confident and able to present to clients and internal stakeholders over video
• You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
• You have an eye for detail and a highly analytical mindset.
• Motivated by increasing revenue and the sales process lights a fire within you!
• Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
• Have a background in Sales.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is. 

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment. 

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success. 

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.  

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

About the role

• Build and maintain strong relationships with partners by understanding their needs and objectives, acting as a trusted advisor, and delivering solutions that align with Fever’s expertise and goals.
• Oversee the lifecycle of partner events and projects, coordinating with cross-functional teams (Sales, Marketing, Operations, Legal, and Finance) to ensure timely and seamless execution, while tracking actions and progress.
• Monitor partner performance by defining KPIs, analyzing data, and implementing strategies to support continuous growth. Regularly prepare reports highlighting achievements and opportunities for improvement.
• Collaborate with internal teams to proactively address challenges, develop tailored solutions, and ensure high partner satisfaction.
• Gather and analyze partner feedback to inform product, marketing, and operational enhancements recommendations.
• Gain a deep understanding of Fever's teams and processes to effectively advocate for partners' needs and contribute to team-wide initiatives.

About You:

• 1-2 years of experience in project management or consulting.
• Fluent in English and Spanish; additional language fluency is a plus.
• Proven ability to manage stakeholders and build positive working relationships with excellent communication skills.
• Analytical and solutions-oriented with strong organizational skills and the ability to manage multiple workstreams effectively.
• A proactive, curious mindset, eager to explore new ideas and exceed expectations.
• Collaborative team player, ready to take ownership and support others as needed.
• Strategic thinker with the ability to leverage data to drive decision-making and address partnership challenges.

Benefits & perks

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid #LI-CM1

The Marketing Team is one of the biggest teams at Fever, and it's why they provide services to almost every single department. Through data and research, their work is to design, develop, execute, and analyze compelling 360º marketing campaigns that inspire our community to discover the best their cities have to offer.

Some of the teams within the marketing department are Acquisition, Growth, Category Management, CRM, Social Media, Content, or Creative Optimization.

About the Role

• Own and drive the full marketing strategy for your experiences.
• Develop compelling and scalable marketing plans for exclusive experiences worldwide, both for partners and for our unique Fever Original events.
• Launch and optimize high-visibility performance marketing campaigns across social channels such as Facebook and Instagram.
• Collaborate closely with the growth marketing team to analyze results, identify opportunities, and continuously improve performance.
• Manage the regional P&L and lead large-scale marketing budgets, ensuring efficient allocation and strong ROI across channels and verticals.
• Leverage advanced data insights to guide strategic decisions, uncover growth opportunities, and refine marketing models over time.
• Bring strong analytical capabilities with deep command of performance metrics, forecasting, and data-driven decision-making.
• Work cross-functionally with Sales, Media, CRM, Design, and Content teams to provide strategic direction for campaigns.
• Grow and scale your portfolio of experiences with a proactive and entrepreneurial mindset.
• Demonstrate strong executive communication skills and confidently lead meetings with partners and internal teams.

About You

• You have +6 years of experience in Digital Marketing, Facebook ads and other social paid platforms.
• You have a native/bilingual level of English. A second language is a plus.
• Solid academic background in business or a related discipline.

Benefits & Perks

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

The Marketing Team is one of the biggest teams at Fever, and it's why they provide services to almost every single department. Through data and research, their work is to design, develop, execute, and analyze compelling 360º marketing campaigns that inspire our community to discover the best their cities have to offer.

Some of the teams within the marketing department are Acquisition, Growth, Category Management, CRM, Social Media, Content, or Creative Optimization.

About the Role

• Own and drive the full marketing strategy for your experiences.
• Develop compelling and scalable marketing plans for exclusive experiences worldwide, both for partners and for our unique Fever Original events.
• Launch and optimize high-visibility performance marketing campaigns across social channels such as Facebook and Instagram.
• Collaborate closely with the growth marketing team to analyze results, identify opportunities, and continuously improve performance.
• Manage the regional P&L and lead large-scale marketing budgets, ensuring efficient allocation and strong ROI across channels and verticals.
• Leverage advanced data insights to guide strategic decisions, uncover growth opportunities, and refine marketing models over time.
• Bring strong analytical capabilities with deep command of performance metrics, forecasting, and data-driven decision-making.
• Work cross-functionally with Sales, Media, CRM, Design, and Content teams to provide strategic direction for campaigns.
• Grow and scale your portfolio of experiences with a proactive and entrepreneurial mindset.
• Demonstrate strong executive communication skills and confidently lead meetings with partners and internal teams.

About You

• You have +6 years of experience in Digital Marketing, Facebook ads and other social paid platforms.
• You have a native/bilingual level of English. A second language is a plus.
• Solid academic background in business or a related discipline.

Benefits & Perks

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

The Marketing Team is one of the biggest teams at Fever, and it's why they provide services to almost every single department. Through data and research, their work is to design, develop, execute, and analyze compelling 360º marketing campaigns that inspire our community to discover the best their cities have to offer.

Some of the teams within the marketing department are Acquisition, Growth, Category Management, CRM, Social Media, Content, or Creative Optimization.

About the Role

• Own and drive the full marketing strategy for your experiences.
• Develop compelling and scalable marketing plans for exclusive experiences worldwide, both for partners and for our unique Fever Original events.
• Launch and optimize high-visibility performance marketing campaigns across social channels such as Facebook and Instagram.
• Collaborate closely with the growth marketing team to analyze results, identify opportunities, and continuously improve performance.
• Manage the regional P&L and lead large-scale marketing budgets, ensuring efficient allocation and strong ROI across channels and verticals.
• Leverage advanced data insights to guide strategic decisions, uncover growth opportunities, and refine marketing models over time.
• Bring strong analytical capabilities with deep command of performance metrics, forecasting, and data-driven decision-making.
• Work cross-functionally with Sales, Media, CRM, Design, and Content teams to provide strategic direction for campaigns.
• Grow and scale your portfolio of experiences with a proactive and entrepreneurial mindset.
• Demonstrate strong executive communication skills and confidently lead meetings with partners and internal teams.

About You

• You have +6 years of experience in Digital Marketing, Facebook ads and other social paid platforms.
• You have a native/bilingual level of English. A second language is a plus.
• Solid academic background in business or a related discipline.

Benefits & Perks

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

DEPT® Argentina is growing fast and we're looking for folks that want to work with peers and clients that enjoy and build great products together. 

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

What You'll Do 

Financial Management

• Strategic financial business partner to Client teams and Finance leadership helping to influence positive financial management and decision making supported by data
• Development of monthly forecasts and annual Budget planning, with an ownership over revenue and expense planning, with oversight from the Director and VP
• Partner with cross functional leads to develop strategies that drive profitable growth
• Monitoring month-end close processes including but not limited to reviewing revenue recognition and journal entries, ensuring actuals are updated accurately and bringing forth any issues to be resolved for the following month
• Draft or oversee preparation of all financial reporting such as month end reports, variance analysis, and P&L commentary. Recommending areas to improve reporting, where needed
• Understand results and ability to respond to questions from Finance and Senior Leadership on key drivers impacting the P&L

Client Finance

• Partner with the Sales, Client, Operations and Legal teams in new business efforts including pricing client proposals, assisting in responding to RFP/Is and the development of budgets to maintain healthy margins 
• Partner with Client leads, Legal and Finance leadership to review statements of work including analyzing and supporting the development of new pricing models or opportunities for increased revenue 
• Review monthly, quarterly, and annual revenue versus the forecast to provide commentary and determine whether we met or exceeded financial goals, including the tracking of client margins and profitability
• Partnering with Client leads to maintain a strong knowledge of the client's business models, contractual arrangements, health of the business, and growth opportunities
• Liaise with DEPT entities on intercompany transactions inclusive of reviewing and helping to set up intercompany contracts, pricing for cross sells and negotiation of rates 
• Analyze, identify, and communicate areas of concern or suggested improvements within the Client Portfolio to both Finance and Client Leaders
• Evaluate fees for client staffing plans and suggest staffing and margin recommendations with the support of Finance leadership
• Ensure agency performance is consistent with contract obligations 

Team Management

• Oversee and develop growth plan for direct reports and cultivate a positive team culture
• Provide ongoing constructive feedback, manage career pathing, and consistently hold staff accountable for performance, compliance and ethical business conduct
• Help attract new talent and work to build a team with diverse views and backgrounds
• Promote cross-collaboration with wider US FP&A team and sharing of best practices

Other Responsibilities

• Serve as the initial FP&A point of contact for client audits
• Lead development and delivery of regular and ad hoc reporting for client teams and senior leadership, as needed
• Lead the development of process improvement initiatives with minimal oversight from Finance Leadership
• Ensure adherence to reporting deadlines for both client and finance calendars

Qualifications: 

• Bachelor's degree in finance, accounting, or business preferred
• 5-7+ years experience, with at least 6 years experience in an Agency.  Experience working at a Media or Creative Agency is a plus.
• Knowledge of GAAP and IFRS accounting principles and their practical application related to revenue accruals preferred (ASC 606, IFRS 15). 
• Experience with Financial Systems such as Anaplan and Netsuite 
• Experience in setting and managing expectations
• Experience training, developing and managing direct reports
• Exhibit judgment on when to elevate issues and when to resolve independently
• Demonstrated ability to build strong working relationships and be inclusive of ideas
• Strong analytical orientation. Skills in financial analysis, including review of financial statements and analysis of key business metrics
• Advanced proficiency in Microsoft Office with emphasis on Excel skills  and Google Product Suite software applications
• Forward thinking - challenges the status quo and proactively and creatively identifies opportunities for improvement
• Ability to effectively work and communicate with both finance and non-finance stakeholders
• Able to effectively manage workload, prioritize and streamline tasks to ensure accuracy and take “ownership-mentality” in work/clients/practices.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. 

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our global client base. 

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role. Please apply using an English CV.

 In this job, you’ll…

• Manage restaurant customers in the UK, helping them engage and find value from Flipdish products
• Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
• Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
• Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
• Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
• Interpret and drive action for “at-risk” customers 
• You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

We’re looking for

• Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
• Proven track record in minimizing customer churn.
• The ability to look at longer-term plans and set the direction for clients
• Results-focused, can-do-attitude, Naturally motivated and team player
• Comfortable in using data to make decisions
• You are highly organised - ability to build pipelines and track current/ future processes
• Confident and able to present to clients and internal stakeholders over video
• You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
• You have an eye for detail and a highly analytical mindset.
• Motivated by increasing revenue and the sales process lights a fire within you!
• Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
• Have a background in Sales.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is. 

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment. 

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success. 

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.  

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

About the role

• Build and maintain strong relationships with partners by understanding their needs and objectives, acting as a trusted advisor, and delivering solutions that align with Fever’s expertise and goals.
• Oversee the lifecycle of partner events and projects, coordinating with cross-functional teams (Sales, Marketing, Operations, Legal, and Finance) to ensure timely and seamless execution, while tracking actions and progress.
• Monitor partner performance by defining KPIs, analyzing data, and implementing strategies to support continuous growth. Regularly prepare reports highlighting achievements and opportunities for improvement.
• Collaborate with internal teams to proactively address challenges, develop tailored solutions, and ensure high partner satisfaction.
• Gather and analyze partner feedback to inform product, marketing, and operational enhancements recommendations.
• Gain a deep understanding of Fever's teams and processes to effectively advocate for partners' needs and contribute to team-wide initiatives.

About You:

• 1-2 years of experience in project management or consulting.
• Fluent in English and Spanish; additional language fluency is a plus.
• Proven ability to manage stakeholders and build positive working relationships with excellent communication skills.
• Analytical and solutions-oriented with strong organizational skills and the ability to manage multiple workstreams effectively.
• A proactive, curious mindset, eager to explore new ideas and exceed expectations.
• Collaborative team player, ready to take ownership and support others as needed.
• Strategic thinker with the ability to leverage data to drive decision-making and address partnership challenges.

Benefits & perks

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid #LI-CM1