Public Health Jobs in Bucharest.
All active Public Health roles based in Bucharest.
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Octus
Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/
Working at Octus
Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.
Role
You will be a champion for our existing client base, working to act on their behalf to centralize the data collection efforts to meet both regulatory reporting requirements and investor demand. You will play a key role as we continue to refine and perfect an industry standardized approach to ESG data for the leveraged loan market.
You will play a key role in supporting the operations team with data collection for ESG analysis, ensuring accuracy and consistency in the data sets. Your attention to detail will help standardize the data and contribute to its value across our operations. With your strong communication skills, you’ll collaborate with internal teams to ensure the ESG data is properly utilized and promoted as a valuable resource.
Responsibilities:
- Data Collection: Gather and organize ESG and financial data from various sources, including public reports, databases, and financial statements, ensuring accuracy and consistency.
- Research: Conduct research to identify and analyze ESG performance indicators and financial metrics for companies, supporting the overall analysis of ESG.
- Self-Review: Review your own work to ensure data accuracy, completeness, and alignment with team standards before submitting for further review or integration.
- QA Support: Assist with basic quality assurance tasks, ensuring data integrity, flagging discrepancies, and escalating any issues to other team members for resolution.
- Collaboration: Work closely with analysts and other team members to support data-driven decision-making, offering insights based on your research and data collection.
- Reporting: Prepare simple reports or summaries of collected data, assisting in the preparation of more detailed analysis as required by other analysts or managers.
- Excel Proficiency: Utilize Excel to manage, analyze, and manipulate large data sets, ensuring the smooth integration and processing of ESG and financial data.
- Continuous Learning: Actively participate in training and development opportunities to enhance your knowledge of ESG, LevFin, data collection techniques, and analytical tools.
- Communication: Communicate effectively with team members and supervisors to ensure the accuracy of data, share research findings, and contribute to team discussions.
- Fresh graduate of ASE, SNSPA – Political Science or Biology Faculty
- A strong interest in ESG (Environmental, Social, and Governance) topics, sustainable finance, and leveraged finance (LevFin)
- Understanding of key industry, policy, and market developments that continue to shape ESG investing
- Knowledge or interest about broader financial markets, and specific subject matter in ESG
- Excellent data collection and research skills, with a focus on gathering and organizing information in a methodical and accurate manner.
- Ability to be office based 3 days a week in our Bucharest office.
- A high level of attention to detail and thoroughness in ensuring data consistency and reliability.
- Strong analytical thinking and problem-solving abilities to navigate and interpret complex data.
- Effective communication skills to collaborate with internal teams, share insights, and ensure smooth data flow.
- A proactive, organized mindset with the ability to prioritize tasks, manage time efficiently, and meet deadlines.
- A positive attitude and a willingness to learn and grow in the field of ESG and LevFin.
- Strong teamwork skills, with the ability to work collaboratively and support colleagues in a fast-paced environment.
Equal Employment Opportunity
Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.
Ready to apply?
Apply to Octus
Octus
Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/
Working at Octus
Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.
Role
Octus is seeking a data analyst for the Bucharest office to help build out our financial data offering. In short, you would be tasked with gathering and analyzing fundamental investment data (financial statements / legal documentation) for public and private companies in Europe and the US.
This would be a great opportunity for someone who has been an investment banking credit analyst, or someone with a background in accounting, audit or investment research, who is interested in transferring their skills and experience into the fintech sector and becoming part of a growing team that analyses and provides investment data to credit asset managers in Europe and the US.
Requirements:
- 1-3 years of experience in credit / financial statement analysis, either within a bank, asset manager or auditor OR a university degree in Accounting, Economics or finance
- Excellent oral and written communication
- Strong analytical, research and problem-solving skills, including the tenacity to resolve issues which may be complex.
- Keen attention to detail, particularly with regards to the ability to accurately handle data.
- Ability to work under tight deadlines with challenging
- Strong PC skills, particularly Microsoft
Equal Employment Opportunity
Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.
Ready to apply?
Apply to Octus
Team Lead, Site Reliability Engineering
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
Veeam is expanding its Site Reliability Engineering (SRE) organization to support Veaam services. As an SRE Team Leader, you will build and lead a high-performing team that partners with product, platform, and security engineering to make our systems reliable, scalable, and observable from the ground up. You’ll collaborate with peer engineering leaders to embed reliability into service roadmaps.
You’ll drive adoption of SRE principles (SLIs/SLOs/error budgets) and operate a healthy, daytime follow-the-sun on-call model in partnership with other regions. You will lead your team to make improvements in the overall operability, reliability, resilience, and security of the services we support.
What You’ll Do
People & Team Leadership
- Hire, onboard, and develop your SRE team
- Encourage culture that prioritizes learning and engineering over fault-finding and firefighting
- Ensure a sustainable operational coverage; monitor on-call health and workload
Reliability Strategy & Governance
- Establish and operationalize SLIs/SLOs and error budgets with service owners
- Run reliability reviews and hold teams accountable to outcomes
- Define reliability standards, runbooks, readiness checklists, and alerting patterns (including SLO-based alerting)
Operations & Incident Excellence
- Ensure incident response readiness
- Lead and coordinate major incidents
- Measure MTTR, change failure rate, SLO posture, and repeat-incident reduction
Engineering & Automation
- Lead software-first reliability investments: observability, resilience testing/chaos, and self-service guardrails
- Drive platform improvements and internal tools
What You’ll Bring
- 3+ years in managing Software, Platform, and/or Reliability Engineering
- Experience in IT Platform Engineering or Software Development
- Demonstrable experience leading engineering teams to predictably deliver outcomes
- Demonstrated success leading SLO/error-budget adoption and reliability programs for services
- Experience leading cross-functional initiatives collaboratively with peers through influence
- Experience with public clouds, Kubernetes, IaC, CI/CD, and observability
- Hands-on incident management and postmortem practice
- Readiness to participate in an on-call rotation (typically during daytime hours, including weekends/holidays)
Bonus Skills
- Experience operating a multi-region follow-the-sun on-call model
- Background in chaos/resilience/performance testing
- Experience in building or scaling SRE teams and influencing org-wide standards
- Coding background with experience improving service reliability
What You’ll Get
- 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
- Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
- Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
- Free access to Bookster library platform for borrowing your favorite books for free
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If an applicant is permanently located outside of the Romania, Veeam reserves the right to decline the application for this position.
#LI-Remote
#LI-JS4
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By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
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Apply to Veeam Software
About Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
About the Role
The Regional Implementation Manager – EMEA is responsible for driving the hands-on, day-to-day execution of the Media Central platform rollout across EMEA markets. This role ensures that each market follows a clear, repeatable implementation process and that every phase—business analysis, QA, data migration, cutover, and readiness—progresses smoothly, accurately, and on schedule.
Your purpose is to make the rollout work in practice. You help markets understand what needs to be done, when it needs to be done, and how to do it. You coordinate activities across multiple teams, gather updates, resolve blockers, validate deliverables, and ensure no critical task is missed. You provide the operational discipline and momentum needed to get the programme off the ground quickly and consistently.
You act as the operational bridge between local market teams and the global programme. This means translating guidance into clear actions, following up relentlessly, coordinating with vendor and product teams to resolve issues, and ensuring that market-specific nuances are managed without disrupting the global model.
Your work is critical to building implementation scalability. Each successful deployment relies on your ability to drive consistency, reuse learnings, improve the process incrementally, and maintain a structured rhythm across dozens of markets with different levels of readiness. You ensure that regional implementations move forward with minimal rework, minimal confusion, and maximum operational clarity.
Ultimately, success in this role means:
• markets execute reliably against the plan,
• deliverables are complete and accurate before moving to the next phase,
• issues are surfaced early and resolved quickly,
• stakeholders remain aligned and informed,
• and the programme keeps momentum across all EMEA markets.
This is a role for someone who brings structure, follow-through, coordination, and hands-on ownership to every stage of the implementation lifecycle—not a strategist, but a doer who ensures that the programme delivers real progress every week.
What You’ll Do
1. Implementation Delivery & Day-to-Day Execution
• Coordinate and support market deployments of the Media Central platform across EMEA.
• Guide markets through Business Analysis, QA, Cutover, and Data Migration steps, ensuring they understand what to deliver and when.
• Track daily progress across markets and escalate blockers quickly.
• Ensure all tasks follow the global deployment process and templates.
2. Operational Readiness & Quality Assurance
• Review market inputs for completeness and correctness before passing to global teams.
• Support QA execution by validating test outcomes and coordinating defect resolution.
• Verify readiness before cutover activities and confirm that all required steps are completed.
3. Technical & Platform Support Coordination
• Work with vendor teams to resolve technical issues, clarify requirements, and maintain alignment with the global delivery schedule.
• Assist with configuration and functional validation of workflows, especially involving Dynamics 365 Business Central.
• Provide practical input to the Product Team based on real market needs and operational observations.
4. Market Coordination & Communication
• Serve as the day-to-day point of contact for market implementation teams.
• Prepare and maintain documentation, action logs, and deployment trackers.
• Coordinate between markets and global teams to ensure consistent communication and expectations.
5. Post-Implementation Support & Continuous Improvement
• Conduct post-implementation reviews to capture lessons learned and identify improvements for the next market rollout.
• Ensure processes and best practices are documented and reused to improve speed and consistency across subsequent deployments.
What You’ll Need
Education & Qualifications
• Bachelor’s or Master’s degree in Information Systems, Technology, Business Management, or equivalent experience.
Project & Implementation Experience
• Hands-on experience in system implementation or rollout roles (Agile, PMI, Lean methodologies).
• Experience guiding business teams through functional, testing, cutover, or data-related activities.
• Exposure to ERP or workflow tools; working knowledge of Microsoft Dynamics 365 Business Central is a strong advantage.
Technical Skills
• Practical understanding of APIs, integrations, and working with data formats such as REST, XML, or JSON.
• Comfortable reviewing functional behavior and validating configuration/testing outputs.
Personal Competencies
• Highly organized, reliable, and able to manage multiple markets simultaneously.
• Clear communicator who can simplify complex topics for non-technical teams.
• Strong problem-solver with a delivery-first mindset and a willingness to “roll up sleeves” during busy phases.
• Works effectively in dynamic, multi-market environments.
Behaviours
• You’re open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
• You’re optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected.
• You’re extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Ready to apply?
Apply to Ogilvy
About Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
WPP ET provides IT services for WPP, the world’s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP ET is an integral part of that journey, and we are proud to provide technology for some of the world’s most creative brands.
Role purpose
The Regional Solution Owner – EMEA ensures that the Media Central platform is implemented, configured, and supported consistently across EMEA markets, with a focus on practical execution and day-to-day delivery rather than long-term strategy or conceptual architecture.
Your core responsibility is to help markets adopt and use the system correctly. This includes reviewing requirements, clarifying gaps, supporting configuration, validating functionality, coordinating testing, documenting processes, and ensuring compliance with global standards. You act as the primary operational contact for markets, guiding them through the process steps and ensuring they deliver accurate inputs at the right time.
Instead of shaping high-level product strategy, you focus on making the product work in practice, troubleshooting issues, supporting deployments, and maintaining alignment with the global core product. You keep activities organised, track progress, and ensure workstreams stay on schedule. Your work builds the operational discipline needed to scale Media Central across EMEA without unnecessary customization, rework, or misalignment.
Success in this role means:
• markets follow the defined process,
• requirements are understood and documented clearly,
• solutions are validated and ready for deployment,
• configurations meet standards,
• tests are executed properly,
• and rollouts proceed with minimal disruption.
Key Responsibilities:
Market Requirement Support & Documentation
• Work directly with Market SMEs to collect, clarify, and document practical functional requirements.
• Translate market requests into clear, structured user stories in Azure DevOps.
• Ensure user story details are complete, testable, and aligned to global templates and standards.
• Help markets understand what is in-scope, out-of-the-box, and what requires alternative process solutions.
Day-to-Day Solution Enablement
• Support the configuration and setup of Media Central features across media and finance workflows.
• Review proposed solutions with global vendor teams, ensuring they meet business needs without unnecessary extensions.
• Validate configuration changes and support functional walkthroughs with markets.
• Ensure all configuration aligns to compliance requirements (SOX/ICFR).
Testing Coordination & Quality Checks
• Define clear acceptance criteria for each user story.
• Support markets in preparing and executing test cases, ensuring that defects are documented and resolved.
• Review delivered functionality to confirm readiness for go-live (“Definition of Done”).
Process Standardization & Operational Consistency
• Guide markets in adopting standard media and finance processes and discourage unnecessary variations.
• Ensure workflows remain consistent across EMEA so that product behaviour, reporting, and finance integration stay predictable.
• Maintain clear documentation, including process guides and configuration references.
Deployment Support
• Assist markets through each phase of readiness: requirement validation, configuration, testing, training, cutover, and hypercare.
• Track progress across multiple markets, highlight delays, and support issue resolution.
• Ensure all key deliverables are produced, reviewed, and approved before deployment.
Cross-Team Coordination
• Act as a day-to-day liaison between markets, global product teams, and vendors.
• Coordinate with Regional Process Owners and Finance Transformation leads to maintain alignment.
• Share EMEA learnings and practical feedback into global working groups.
Skill Requirements:
Technical & Domain Experience
• 5–7 years in ERP operations, product support, or functional delivery roles (consulting or in-house).
• Practical hands-on experience working with Microsoft Dynamics 365 Business Central.
• Good understanding of media agency workflows (scheduling, billing, trading) and finance integrations.
• Experience supporting end-to-end ERP or platform deployments in multi-market environments.
Operational & Analytical Skills
• Strong ability to document requirements, map processes, and write testable user stories.
• Comfortable working with configuration settings, validating behavior, and checking data.
• Able to troubleshoot functional issues and work with technical teams to resolve them.
• Competence in Azure DevOps or similar backlog/tracking tools.
Behavioral & Communication Skills
• Clear communicator who can break down technical details into simple explanations.
• Strong follow-through, reliable organization, and ability to manage multiple markets.
• Comfortable working under time pressure and in environments with changing needs.
• Collaborative and culturally aware; able to support diverse teams across EMEA.
Behaviors
• You’re open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
• You’re optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected.
• You’re extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day.
#LI-SV1
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Ready to apply?
Apply to Ogilvy
Sr. Technical Support Representative
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Sr. Technical Support Representative
Location: Bucharest, Romania
Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day.
Your Impact
As a senior member of our Technical Support team based in Bucharest, you will help Axon's U.S. and international English-speaking customers resolve complex problems via phone and email. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class experience to our customers, you will drive further adoption of our products and make the world a safer place.
What You’ll Do
Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A
- Troubleshoot and resolve technical issues related to AXON Hardware and Software products
- Become a subject matter expert in Axon’s product base
- Provide world class support to assist customers with complex issues while maintaining service levels
- Identify and report product bugs and partner with internal departments to help drive resolution
- Use data and customer feedback to identify and surface product insights and trends
- Advocate on behalf of users to optimize and improve our products and user experience
What You Bring
- Bachelor’s Degree preferred or equivalent work experience
- 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
- Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
- Excellent verbal and written communication skills in English (fluency required)
- Proficient with Windows operating systems, mobile devices and cloud-based solutions
- Strong comprehension of internet networking and routing
- Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
- Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
- Ability to manage competing priorities and adapt to changing environments
- Self-driven, able to take ownership, work independently and manage key stakeholder needs
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Preferred Qualifications
- Bachelor’s Degree
- Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
- 2+ years of experience in networking and telecommunication
- Preference will be given to those with technical support roles related to public safety and government
- Network and telecommunication-specific professional certifications
- System Administration certifications
Benefits that Benefit You
- Competitive salary
- Paid time off
- Robust parental leave policy
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonSr. Technical Support Representative (Bilingual – Spanish/English)
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Sr. Technical Support Representative (Bilingual – Spanish/English) - Job Description
Location: Bucharest, Romania
Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day.
Your Impact
As a senior bilingual member of our Technical Support team, you will serve as a critical bridge between Axon and our Spanish-speaking customers and law enforcement partners across the U.S., Latin America, and Europe. You will deliver expert-level technical support in both Spanish and English via phone and email, helping resolve complex product issues while ensuring a seamless, culturally aware customer experience. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class bilingual experience to our customers, you will drive further adoption of our products and make the world a safer place.
What You’ll Do
Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A
- Troubleshoot and resolve technical issues related to AXON Hardware and Software products
- Become a subject matter expert in Axon’s product base
- Provide world class support to assist customers with complex issues while maintaining service levels
- Identify and report product bugs and partner with internal departments to help drive resolution
- Use data and customer feedback to identify and surface product insights and trends
- Advocate on behalf of users to optimize and improve our products and user experience
- Provide bilingual (Spanish/English) technical support via phone, email, and chat to Spanish-speaking customers, ensuring clear and accurate communication in both languages
- Translate and localize technical documentation, knowledge base articles, and customer-facing communications as needed
- Serve as the primary point of contact for Spanish-language cases, managing the Spanish support queue and ensuring timely resolution
- Support the onboarding and training of Spanish-speaking customers on Axon products and solutions
- Collaborate with international support teams to align on best practices for serving Spanish-speaking markets
What You Bring
- Bachelor’s Degree preferred or equivalent work experience
- 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
- Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
- Full professional fluency in both Spanish and English (spoken and written) – this is a core requirement of the role
- Proficient with Windows operating systems, mobile devices and cloud-based solutions
- Strong comprehension of internet networking and routing
- Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
- Ability to articulate technical concepts in both Spanish and English at a level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
- Ability to manage competing priorities and adapt to changing environments
- Self-driven, able to take ownership, work independently and manage key stakeholder needs
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Preferred Qualifications
- Bachelor’s Degree
- Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
- 2+ years of experience in networking and telecommunication
- Preference will be given to those with technical support roles related to public safety and government
- Network and telecommunication-specific professional certifications
- System Administration certifications
- Native or near-native Spanish proficiency with demonstrated experience providing technical support in Spanish
- Experience supporting customers in the U.S., Latin America, Spain, or other Spanish-speaking regions
- Prior experience translating or localizing technical content between Spanish and English
Benefits that Benefit You
- Competitive salary
- Paid time off
- Robust parental leave policy
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonSr. Technical Support Representative (Bilingual – German/English)
Share this job
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Sr. Technical Support Representative (Bilingual – German/English)
Location: Bucharest, Romania
Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day.
Your Impact
As a senior bilingual member of our Technical Support team, you will serve as a critical bridge between Axon and our German-speaking customers and law enforcement partners across the U.S., Europe, and the DACH region (Germany, Austria, Switzerland). You will deliver expert-level technical support in both German and English via phone and email, helping resolve complex product issues while ensuring a seamless, culturally aware customer experience. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class bilingual experience to our customers, you will drive further adoption of our products and make the world a safer place.
What You’ll Do
Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A
- Troubleshoot and resolve technical issues related to AXON Hardware and Software products
- Become a subject matter expert in Axon’s product base
- Provide world class support to assist customers with complex issues while maintaining service levels
- Identify and report product bugs and partner with internal departments to help drive resolution
- Use data and customer feedback to identify and surface product insights and trends
- Advocate on behalf of users to optimize and improve our products and user experience
- Provide bilingual (German/English) technical support via phone, email, and chat to German-speaking customers, ensuring clear and accurate communication in both languages
- Translate and localize technical documentation, knowledge base articles, and customer-facing communications as needed
- Serve as the primary point of contact for German-language cases, managing the German support queue and ensuring timely resolution
- Support the onboarding and training of German-speaking customers on Axon products and solutions
- Collaborate with international support teams to align on best practices for serving German-speaking markets
What You Bring
- Bachelor’s Degree preferred or equivalent work experience
- 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
- Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
- Full professional fluency in both German and English (spoken and written) – this is a core requirement of the role
- Proficient with Windows operating systems, mobile devices and cloud-based solutions
- Strong comprehension of internet networking and routing
- Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
- Ability to articulate technical concepts in both German and English at a level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
- Ability to manage competing priorities and adapt to changing environments
- Self-driven, able to take ownership, work independently and manage key stakeholder needs
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Preferred Qualifications
- Bachelor’s Degree
- Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
- 2+ years of experience in networking and telecommunication
- Preference will be given to those with technical support roles related to public safety and government
- Network and telecommunication-specific professional certifications
- System Administration certifications
- Native or near-native German proficiency with demonstrated experience providing technical support in German
- Experience supporting customers in the U.S., Germany, Austria, Switzerland, or other German-speaking regions
- Prior experience translating or localizing technical content between German and English
Benefits that Benefit You
- Competitive salary
- Paid time off
- Robust parental leave policy
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonSr. Technical Support Representative (Bilingual – French/English)
Share this job
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Sr. Technical Support Representative (Bilingual – French/English) - Job Description
Location: Bucharest, Romania
Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day.
Your Impact
As a senior bilingual member of our Technical Support team, you will serve as a critical bridge between Axon and our French-speaking customers and law enforcement partners across the U.S., Europe, and Francophone regions. You will deliver expert-level technical support in both French and English via phone and email, helping resolve complex product issues while ensuring a seamless, culturally aware customer experience. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class bilingual experience to our customers, you will drive further adoption of our products and make the world a safer place.
What You’ll Do
Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A
- Troubleshoot and resolve technical issues related to AXON Hardware and Software products
- Become a subject matter expert in Axon’s product base
- Provide world class support to assist customers with complex issues while maintaining service levels
- Identify and report product bugs and partner with internal departments to help drive resolution
- Use data and customer feedback to identify and surface product insights and trends
- Advocate on behalf of users to optimize and improve our products and user experience
- Provide bilingual (French/English) technical support via phone, email, and chat to French-speaking customers, ensuring clear and accurate communication in both languages
- Translate and localize technical documentation, knowledge base articles, and customer-facing communications as needed
- Serve as the primary point of contact for French-language cases, managing the French support queue and ensuring timely resolution
- Support the onboarding and training of French-speaking customers on Axon products and solutions
- Collaborate with international support teams to align on best practices for serving French-speaking markets
What You Bring
- Bachelor’s Degree preferred or equivalent work experience
- 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
- Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
- Full professional fluency in both French and English (spoken and written) – this is a core requirement of the role
- Proficient with Windows operating systems, mobile devices and cloud-based solutions
- Strong comprehension of internet networking and routing
- Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
- Ability to articulate technical concepts in both French and English at a level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
- Ability to manage competing priorities and adapt to changing environments
- Self-driven, able to take ownership, work independently and manage key stakeholder needs
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Preferred Qualifications
- Bachelor’s Degree
- Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
- 2+ years of experience in networking and telecommunication
- Preference will be given to those with technical support roles related to public safety and government
- Network and telecommunication-specific professional certifications
- System Administration certifications
- Native or near-native French proficiency with demonstrated experience providing technical support in French
- Experience supporting customers in the U.S., France, Canada, or other Francophone regions
- Prior experience translating or localizing technical content between French and English
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Paid time off
- Robust parental leave policy
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon