Engineering Manager Jobs in Bucharest.
All active Engineering Manager roles based in Bucharest.
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
At Stripe, the Operator Tooling team plays a critical role as the Guardians of the Financial Ecosystem. We build intricate solutions to streamline Stripe’s internal workflows, enabling over 8,000 human agents to make informed decisions about how different actors use our products—ensuring compliance with laws and Stripe’s policies.Our work tackles high-impact challenges, such as enabling the efficient decision making and action on preventing illegal transactions (e.g., fraud, drugs, weapons, and terrorism financing), and and other risks in the financial landscape—all with the goal of resolving issues quickly and correctly for our merchants and their clients.
We operate across multiple products, with a tech stack that includes Ruby, React, GraphQL, and MongoDB, alongside essential tools like GitHub, Logscale, and Grafana.
What you’ll do
- Knowledge Sharing Sessions to expand your expertise
- Dedicated 1:1 mentorship to support your professional development
- Clear, measurable impact—your contributions will directly shape Stripe’s ability to maintain a secure and compliant platform.
- Recruit, coach, and develop a team of exceptional engineers.
- Lead the development of Stripe's operations tooling providing reliable, user-first surfaces that just feel natural
- Cultivating a culture of engineering excellence, innovation, and user empathy
- Drive your engineering team towards exceptional technical quality, reliability, scalability, and operational excellence.
- Provide hands-on technical leadership to your engineering team across multiple areas, including architecture, design, code reviews, quality assurance, and incident management.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of professional hands-on software development experience
- 2+ years of experience leading software engineering teams
- Hands-on experience designing and building large scale distributed systems
- A track record of managing and mentoring junior and senior engineers
- Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome that benefits our customers.
- A track record of attracting and hiring top talents, and growing teams
- Demonstrated ability of defining & driving complex initiatives/projects across multiple teams
- Proven success with cross-discipline and cross-team collaborations.
Preferred qualifications
- Experience building and operating highly-scalable data-intensive services.
- Experience building and operating observability solutions, such designing/building telemetry collections, data transport and storage solutions and composable UI architectures.
It’s not expected that you’ll have deep expertise in every dimension above, but you should be interested in learning any of the areas that are less familiar.
Ready to apply?
Apply to Stripe
Product Manager, User Authentication
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We’re looking for a thoughtful, analytical, platform-oriented Product Manager to shape the strategy and execution of our User Authentication domain — the first step in every user’s journey at Bolt.
In this role, you’ll collaborate closely with engineering, design, data, security, fraud, compliance, and product teams across all verticals to create authentication experiences that are fast, intuitive, secure, and reliable at global scale.
As part of a core Platform team, you’ll contribute to evolving Bolt’s authentication into a world-class experience — making identity access more seamless, flexible, and consistent across every market we serve.
If you’re excited about improving how millions of people access products every day, we’d love to hear from you.
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
As a Product Manager in Bolt’s User Authentication domain, you will own the end-to-end experience of how users access our platform, shaping product strategy to ensure seamless, secure, and reliable entry points across all Bolt services.
You will define and track clear success metrics, balancing user experience, security, compliance, and business impact. Your work will focus on improving sign-up and sign-in flows, reducing friction, increasing conversion, and ensuring scalability across apps, markets, and user types.
Harmonising authentication experiences across all personas and products. Owning the end-to-end experience of sign-up and sign-in, ensuring it is fast, intuitive, secure, and scalable. Discovering user problems through research, data analysis, and continuous discovery, and owning the product roadmap. Designing and running large-scale experiments to validate ideas and drive measurable impact that reduces friction and increases conversion. Ensuring compliance with security, fraud, and privacy requirements while preserving a great user experience. Collaboration with stakeholders across the organisation to drive product development through all stages from concept to launch.
You have experience in Product Management with a strong track record of delivering business impact at scale, preferably in authentication, identity, security, onboarding, or other platform domains. You have strong analytical skills and are comfortable using data and experimentation to inform decisions and improve outcomes. You have a solid understanding of authentication, identity, onboarding, or related domains, or the ability to quickly build expertise in these areas. You have experience collaborating closely with cross-functional partners, including design, engineering, and other stakeholders, to create intuitive, high-quality user experiences. You have excellent communication skills, technical fluency to navigate architectural trade-offs, and the ability to work across topics such as security, fraud, and compliance.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
#LI-Hybrid
Ready to apply?
Apply to Bolt Technology
Salesforce Engineering Manager
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
We are looking for an experienced Salesforce Engineering Manager to lead a team of Salesforce engineers delivering scalable, secure, and business‑critical Salesforce solutions. This role combines people leadership, delivery management, and technical oversight, and is ideal for a leader who enjoys growing engineers while driving predictable execution.
You will partner closely with internal team members and other stakeholders to ensure our Salesforce platform continues to evolve in support of Veeam’s global growth.
What You’ll Do
- Mentor and manage a team of Salesforce engineers through regular 1:1s, feedback, and coaching
- Support career growth and performance, fostering a collaborative, inclusive, high-trust team culture
- Optimize delivery for Salesforce initiatives across Salesforce ecosystem, managing risks, dependencies, capacity, and stakeholder communication
- Guide technical approach for your team, enabling engineers to deliver consistent value
- Drive engineering best practices (quality, testing, security, scalability), reducing technical debt and improving CI/CD and releases
- Use data and metrics to improve predictability, quality, and team effectiveness
- Continuously improve engineering workflows and development practices
What You’ll Bring
- 6+ years of experience in Salesforce or enterprise software engineering
- 1+ years of experience leading or managing engineers
- Strong knowledge of the Salesforce platform, including Apex, Lightning Web Components, Flow, and integrations
- Experience delivering Salesforce solutions in complex, enterprise environments
- Strong communication and collaboration skills with technical and non‑technical partners
Bonus Skills
- Experience working in multi‑org Salesforce environments
- Familiarity with regulated or compliance‑aware deployment models
- Experience modernizing or re‑platforming Salesforce implementations
- Experience working with distributed or global teams
What You’ll Get
- 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
- Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
- Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
- Free access to Bookster library platform for borrowing your favorite books for free
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If an applicant is permanently located outside of the Romania, Veeam reserves the right to decline the application for this position.#LI-Remote
#LI-JS4
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Customer Success Engineer
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value
What You’ll Do
- Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
- Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
- Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
- Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
- Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
- Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
- Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
- Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
- Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
- Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership
What You’ll Bring
- 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
- Advanced level of English (Spanish / German / French nice to have)
- Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
- Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
- VMCE certification required (may be completed post-hire within an agreed timeframe).
- Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
- Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
- Excellent communication, cross-functional collaboration, and stakeholder management skills.
What You’ll Get
- 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
- Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
- Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
- Free access to Bookster library platform for borrowing your favorite books for free
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.
#LI-AG2
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.
Key Responsibilities
- Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
- Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
- Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
- Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
- Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
- Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently.
Qualifications
- 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
- Experience leading cross-functional teams and delivering impactful results.
- Deep understanding of modern product and project management practices.
- Good understanding of when development is needed or not needed to solve the problem.
- Strong analytical mindset with the ability to make data-informed decisions.
- Strong organizational, planning, and delivery skills are a must.
- Excellent communication with strong stakeholder engagement and alignment skills.
- Proven records in business process analysis, optimization, and digital transformation.
- Experience in building automations to optimize processes and manual tasks.
- Self-driven, highly organized, and comfortable working remotely across time zones.
- Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
- Previous BA experience is a plus.
- Fluent in English (spoken and written).
What We Offer
- Opportunity to shape the backbone systems of a modern, data-driven digital company.
- Autonomy to lead meaningful projects from ideation to impact.
- A collaborative, innovation-first environment that values initiative and experimentation.
- Reduced working hours on Fridays during the summer.
- Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Ready to apply?
Apply to INFUSE
Senior Software Engineer, Frontend (Bucharest)
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Cresta is excited to expand our operations to Romania and build a tech hub in the region. These early joiners will play a key role in establishing our engineering team in Romania, helping to shape the future of the site. We are a remote-first environment, offering opportunities to work with a global team across Europe, the US, and Canada. Over time, we aim to create a co-working space in Romania, moving towards a hybrid environment.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
As a Senior full-stack engineer, with a front-end focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one. We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers!
Responsibilities:
- Work with the product manager to define and detail the product requirements
- Define software architecture and design matching the requirements
- Write and push high-quality code efficiently for both the frontend and backend
- Apply synchronous and asynchronous design patterns
- Scale distributed applications
- Identify and leverage opportunities to improve general engineering productivity
- Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
- Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7
Qualifications We Value:
- A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications
- Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc
- Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products
- Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring
- Preferably extensive experience coding in TypeScript and Go
Conclusion:
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, as well as applicable local pay requirements. We are actively hiring for this role in Romania, the US, and Canada.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
Ready to apply?
Apply to CrestaEbury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Business Developer
Ebury Bucharest - Office based
Launch Your FinTech Career as a Graduate Business Developer at Ebury in our dynamic Bucharest team.
Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.
Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.
Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.
What you’ll do
Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.
Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.
What you’ll need
- Enthusiastic, highly motivated recent graduate
- Desire or experience working in B2B sales or a client-facing environment
- No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
- Fluency in Romanian and strong business-level English
- A genuine interest in financial markets and how global trade works
- Strong interpersonal and communication skills and the drive to hit ambitious targets
Why Ebury? Your Accelerated Career Path
At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:
- Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
- Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.
What You'll Gain (Our Investment in You):
- Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
- Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
- Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central Office: A fantastic location with excellent transport links.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
You can also connect with me on LinkedIn - Ray Farncombe
#LI-RF1
#LI-ONSITE
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Ready to apply?
Apply to Ebury
Technical Account Manager (TAM)
Hybrid, Bucharest, Romania
As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.
The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation. The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.
Key Responsibilities
Named Technical Contact
- Serve as the dedicated technical resource for assigned customer accounts
- Partner with customer System Administrators to understand business processes, workflows, and system configurations
- Maintain deep familiarity with each customer’s environment, priorities, and use cases
Product Expertise & Consultation
- Act as a product expert, providing guidance, best practices, and technical consultation
- Translate customer business needs into system configuration and optimization recommendations
- Support customers in understanding platform capabilities, limitations, and tradeoffs
Issue Facilitation & Support Oversight
- Provide oversight and coordination for customer support tickets
- Own or directly manage highly technical or complex issues as needed
- Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
- Analyze support trends and proactively address recurring issues
Readiness & Enablement Management
- Ensure customers are prepared for and leveraging new product features
- Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
- Partner with customers to drive feature adoption aligned to their business goals
Trusted Advisor & Relationship Management
- Run a regular cadence of customer meetings to review:
- Open workstreams and initiatives
- Support ticket status and analysis
- New questions and technical needs
- Open and prioritized issues
- Action items and next steps
- Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
- Advocate for customer needs internally and provide feedback to Product and Engineering teams
You will do well in this role if you…
- become a trusted advisor to customers, hyper-focused on quality and successful adoption
- always strive to provide exceptional customer experience
- are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
- build positive relationships with peers while working remotely with others across geographies and cultures
- listen continuously, learning from others and leveraging input
- possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
- constantly improve your own work methods
- commit to the sustainability/scalability of Legion solutions
- work well as a self-starter in a fluid work environment with limited resources
- are a career driven individual looking to grow in a fast paced startup
Requirements and Qualifications
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Experience in managing multiple stakeholders and projects with competing priorities
- Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
- Bachelor's degree or equivalent experience
- Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
- Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)
Preferred Qualifications and Skills
- Workforce management (WFM) consulting and integration experience
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Proven ability to manage changes for business growth minimizing disruption
- Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
- Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously.
Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.
Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
COMPENSATION & BENEFITS
At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data.
We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
- Health Benefits
- Paid Time Off and Paid Holidays
- Equity
- Monthly Wellness Reimbursement
- Meal Vouchers
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
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Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
- Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-related information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to provide in connection with your job application.
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How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
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With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other Legion personnel involved in the recruiting and hiring process.
- Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
- Business Transaction Purposes: in connection with the sale, purchase, or merger.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Ready to apply?
Apply to Legion
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
FX Client Portfolio Manager (FX Dealer)
Ebury Bucharest - Office based
*Exceptional on target earnings potential*
We are looking for an FX Client Portfolio Manager in our Bucharest Office, with proven dealing, trading and account management experience. The successful candidate will manage a portfolio of clients taking responsibility for trading account set up, relationship management and deal execution.
Our CPMs offer expert and bespoke suggestions and ideas to our clients, providing them with strategies to minimise their FX risk challenges. They plan, structure and execute deals, giving our clients the best value while contributing to Ebury’s growth.
Our best CPMs go on to head up and train teams, making sure the next generation of Client Portfolio Managers are inspired, motivated and proficient in their roles.
What you’ll do as an FX Client Portfolio Manager
- Manage a portfolio of corporate clients, executing a range of different products, including FX hedging, lending, payments and cash management. You’ll upsell Ebury’s broad product capabilities, ensuring a best-in-class client proposition.
- Collaborate with a large, successful sales team to assist in business origination. Understand clients' business environments, strategies, and industry to provide the best solution for their situation using Ebury's large product suite.
- Know and understand the competition's capabilities and gaps to better position Ebury’s Banking solutions.
- Deliver on specific KPIs, including repeat and new business revenues, reducing client churn, upselling cross-selling multiple relevant products and increasing wallet-share.
- Building and maintaining strong client relationships through client meetings, confidently and professionally presenting ideas, proposals, and updates to clients.
- Expand existing business and provide feedback to technology and product managers.
- Originate new business via networking with existing clients for business referrals.
What you’ll need
- Strong Financial Services experience in a sales or relationship management role. An established network of contacts is a distinct advantage.
- Experience of working in an established FX institution and/or commercial bank, or selling other financial instruments to SMEs and corporate clients
- Solid understanding of relevant compliance requirements.
- Academic background in Business or Finance is a plus
- Exceptional communication skills, able to win commitment and buy-in.
- Sophisticated technical ability; statistical/fundamental analysis & risk management practices
- Proven record of identifying and pursuing new business opportunities (upselling, cross-selling, new client acquisition)
- Skilled negotiator, able to build and leverage relationships at senior levels.
- Fluency in Romanian and strong business-level English
Why Ebury?
- Generous commission structure and unlimited earning potential
- An impressive product suite including innovative and cutting edge products.
- International development opportunities including attending global Boot Camps.
- Career development and progression: Some of our most experienced CPMs with exceptional FX knowledge move into leadership and coaching positions.
- Dedicated Mentorship: Learn directly from experienced Head of Client Portfolio Managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central Bucharest Office: A fantastic location with excellent transport links.
Click the ‘Apply’ Today and discover your potential at Ebury!
You can also connect with me - Lili Kormos on LinkedIn.
#LI-RF1
#LI-ONSITE
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Ready to apply?
Apply to Ebury
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
FX Sales Team Lead
Ebury Bucharest office - office based
Our Heads of Desks (HoD) = Sales Team Leaders are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.
A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energize and ignite performance on the sales floor.
About the Job
With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market.
You will be joining an established team and will benefit from a proven business model and support infrastructure.
- Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
- Pitching and closing deals with prospective clients, by phone and face to face meetings
- Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
- Provide accurate forecasting of expected sales volume
- Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
- Ensure adherence to company wide sales methodology and sales administration processes
- Be involved in the recruitment, onboarding and training of new team members.
You…
- Have a track record of sales management within B2B FX or other cross-border financial services
(e.g. import lending, export lending, international payments and collections, cash management) - Have Financial Services experience - a network would be an advantage.
- Possess first-class communication skills
- Will have demonstrable ability to mentor, coach and develop people
- Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
- Speak fluent Romanian & English
Why Ebury?
- Generous commission structure and unlimited earning potential
- An impressive product suite including Trade Finance with more innovative and cutting edge products.
- International development opportunities including attending global Sales Boot Camps.
- Career development and progression: Some of our most experienced sales professionals with exceptional FX knowledge move into leadership and coaching positions.
- Dedicated Mentorship: Learn directly from experienced Sales Managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central Bucharest Office: A fantastic location with excellent transport links.
Click the ‘Apply’ Today and discover your potential at Ebury!
#LI-RF1
#LI-ONSITE
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Ready to apply?
Apply to Ebury