We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

Who we are:

Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do. We believe in the power of collaboration and the importance of each team member in shaping our shared success. Our culture thrives on diversity, innovation, empowerment and progression. We live by our values and embrace creativity, using data driven insights and campaign effectiveness to deliver exceptional experiences for both our customers and our teams.

As an equal opportunity employer, we invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.

About the role:

As a Sales Coordinator, you will be an active member of the team working closely with both internal and external associates. This role is a combination of sales support and administration in a busy and varied environment. You'll be a part of a high-performance working culture ensuring top quality customer service is always maintained. 

An entry level role this would suit a confident graduate looking to step into Sales, or someone early in their media career who has excellent attention to detail and enjoys working in a fast-paced environment.

A day in the life:

Whilst there’s no typical day in the dynamic world of media, you can expect your role to involve the following:

• Supporting the Sales Team across all sales activities
• Assisting with building campaign proposals
• Create and run relevant reports such as MOVE, Fusion, Agile.
• Liaise with clients where necessary on campaign site lists and photography agreements
• Communicate with Trading & CTU to build campaign site selections & prepare advertising contracts for our clients
• Providing sales team with post analysis of advertising campaigns
• Assisting Account Managers with Salesforce opportunities updates and closing.
• Track bonus delivery agreed for campaigns set by salespeople.

About you:

You will be an ambitious self-starter who is happy to work in a fast paced, dynamic and constantly evolving business & industry. In addition to:

• Solid Administration skills
• Intermediate Microsoft Office skills - Outlook, Word, Excel and PowerPoint
• Problem Solving: Identifies and resolves problems in a timely manner; generates solutions
• Communication: Speaks clearly and persuasively; demonstrates good group presentation skills; writes clearly and varies style to meet need
• Ability to multitask
• Self-Management & Confidence
• Ability to work unsupervised
• Customer service orientation

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.
• Participation in our bonus or OTE programs
• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.
• Parental leave and Market-leading fertility leave.
• Fully supported hybrid working arrangements (subject to role).
• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.

About The Position

One of our operating companies, is looking for a Technical Account Manager to join their team in Brisbane.

In this role, you will act as the key bridge between technical delivery and commercial outcomes, owning senior client relationships and helping customers get measurable value from complex technology environments.

You will move beyond day-to-day support, focusing instead on long-term account strategy, growth and retention.

Responsibilities

• Own and grow strategic relationships with key enterprise clients
• Develop and execute account plans focused on customer outcomes and value realisation
• Lead Quarterly Business Reviews (QBRs), translating technical performance into commercial insight
• Drive renewals, expansion opportunities, and long-term account growth
• Partner closely with Sales, Delivery, and Finance to align on customer success and revenue outcomes
• Act as the escalation point and advocate for clients during critical incidents

Skills required

• 5+ years’ experience in Account Management, Customer Success Manager, Consulting or similar client-facing roles
• Background in MSP, IT services, cloud, or enterprise technology environments
• Strong commercial acumen with the ability to connect technical delivery to business value
• Confident engaging and influencing senior stakeholders
• Structured, proactive approach with strong ownership mindset

Benefits

• Supportive leadership and clear career pathways
• Exposure to meaningful, real-world technology projects
• A collaborative, down-to-earth culture that values learning and improvement
• Opportunity to shape how strategic clients experience technical services

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a world-class, high-accountability field sales organization — and we’re looking for a leader who is both a coach and a builder. You know the craft of selling deeply: how to open doors, generate pipeline, position value competitively, and close with precision. You lead from the front, developing your team through active engagement — not from the sidelines.

You will be the driving force behind a disciplined, insight-led sales motion that blends in-person selling with proactive outbound strategy. Your leadership will elevate both the quality and velocity of revenue while shaping a culture rooted in excellence, ownership, and growth.

If you are a hands-on leader with deep product expertise, strong competitive instincts, and a track record of raising the bar for sellers — this is your next move.

You Will

Lead with expertise in the field

• Develop Territory Account Executives through active, in-market coaching — from sourcing and opening conversations to consultative discovery, competitive positioning, and closing with clarity.
• Model world-class selling by joining prospect and customer meetings, demonstrating product fluency, value articulation, and decisive deal strategy.
• Spend significant time in the field with your team, strengthening local relationships, fueling community-driven pipeline creation, and ensuring sellers experience Square through a human, product-driven presence.

Operate in the details

• Manage pipeline and KPIs with rigor — diagnosing gaps, identifying risks, expanding coverage, and guiding AEs to create and progress high-quality opportunities.
• Run disciplined weekly pipeline, forecast, and deal reviews that drive action, accountability, and predictable outcomes across multiple markets.
•  Use data-backed insights to coach AE effectiveness, elevate sales execution, and ensure consistent momentum across high-velocity, complex sales cycles.

Build a high-performance, high-accountability culture

• Create an environment defined by trust, clear expectations, ownership, and open communication.
• Hold the team to a high bar of execution while providing the clarity, structure, and hands-on coaching needed to meet it.
• Hire, onboard, and develop AEs to ramp quickly, deepen product expertise, and consistently exceed quota.

Scale expertise, process, and go-to-market effectiveness

• Become a product and competitive expert — ensuring your team can confidently articulate Square’s value and differentiation.
• Build scalable, repeatable field sales motions that increase funnel quality, improve outbound productivity, and accelerate growth in your assigned cities.
• Continuously refine strategy, playbooks, and operating rhythms to deepen Square’s presence and win market share across key local ecosystems.

Partner and innovate across the business

• Champion the customer voice and collaborate cross-functionally to strengthen product-market fit and unlock new revenue pathways.
• Engage deeply with community networks, partners, and local events to amplify brand awareness and fuel top-of-funnel opportunity creation.

You Have

• 8+ years of sales success, ideally in a high-growth environment
• 5+ years of leadership experience, preferably managing field account executives
• Experience in high-transaction SaaS or financial services sales
• Strong bias toward action and experimentation, balanced with thoughtful decision-making
• A track record of building a winning, high-performing culture through hands-on leadership and coaching
• Extensive experience operating in a metrics-driven sales organization
• Proven ability to influence and collaborate with cross-functional partners in a rapidly scaling business
• Experience scaling and overseeing large Field Sales teams
• Strong ability to communicate and build relationships with senior executives
• Excellent interpersonal, leadership, organizational, and communication skills

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role

About us

Woolpert is a global leader in Architecture, Engineering, and Geospatial (AEG), with a deep rooted and growing presence across Australia, building on our rich heritage as AAM. We are recognised as a Top 100 Global Design and Geospatial firm, Woolpert delivers leading-edge solutions in aerial mapping, surveying, and digital solutions for some of Asia-Pacific’s largest resources, infrastructure and environmental projects.

The ’Woolpack’ fosters a culture of innovation, inclusion, and ownership – exemplified by our celebrated Principal Program, which offers all employees, regardless of role or employment type, the opportunity to become company owners and share in the company’s growing success. This program rewards leadership, high performance, and initiative, and is a cornerstone of Woolpert’s commitment to empowering its people and expanding diverse leadership.

Great Place to Work®!

We’re proud to be certified as a Great Place to Work® for the 9th time! We invest in advanced tools and professional development to empower our teams. Built on trust, respect, and shared success, our culture makes Woolpert more than a workplace – it’s a community.

The opportunity with us as a Regional Marketing Manager

We are looking for a Regional Marketing Manager to join our high performing team. Reporting to the Senior Marketing Manager, Asia-Pacific you will be the voice of the region, translating global marketing strategy into regional marketing impact driving pipelines, revenue growth and brand consistency. This is a full time permanent position with hybrid work arrangements. You may choose to be based in our Brisbane or Sydney office.

You will be:

• Acting as the voice of the region by bringing forward market dynamics, customer needs, and regional business priorities to inform global marketing strategy.
• Translating global marketing strategy into regional activation plans that drive business growth.
• Developing and executing regional go-to-market plans aligned with industry priorities and commercial growth objectives.
• Owning regional demand generation and execution across campaigns, events, webinars and partner programs.
• Partnering and supporting Sales, Communications and Digital Marketing teams to ensure brand consistency and alignment with the local market.
• Tracking, reporting and optimising regional marketing performance across pipeline contribution and campaign and events ROI, as well as lead generation and engagement metrics.

We’re looking for someone who has:

• Tertiary Marketing qualifications or equivalent, and at least four years of relevant experience.
• Experience in strategic marketing planning and regional GTM execution.
• Strong commercial mindset with an understanding of pipeline development and sales alignment.
• Expertise in demand generation and campaign strategy.
• Flexibility and adaptability and willingness to travel up to 25% as required.
• Excellent stakeholder engagement and communication skills, with the ability to build and maintain relationships.
• Strong problem-solving skills.

With this role, the successful candidate must successfully pass pre-employment police background . 

Desirable experience:

• Experience working in the geospatial, engineering or professional services industries would be advantageous.
• Experience working with global teams.

#LI-KS2

 #LI-Hybrid

Woolpert Benefits:

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred qualifications for this position, we encourage you to still apply!

About us (Woolpert)

Woolpert is a global leader in Architecture, Engineering and Geospatial (AEG), with a longstanding and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects – standing and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting‑edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects.

Our culture—known as the Woolpack—is built on innovation, inclusion, and ownership. Through our Principal Program, every team member could become a company owner and share in our collective success. Woolpert has proudly been certified as a Great Place to Work® for the ninth time.

The opportunity with us as the Support Consultant

Woolpert’s Digital Delivery Team is looking for a Support Consultant! You may choose to be based in our Brisbane, Perth, Melbourne, Sydney or Adelaide office for this hybrid role.

Reporting to the Project & Support Manager, the role gives you the opportunity work with customers to resolve technical support cases raised through our geospatial help desk.

As a Support Consultant at Woolpert, you will:

• Be a trusted point of contact for our customers, resolve first and second level software support requests with confidence and care.
• Manage customer phone calls and e-mails through our Helpdesk system and liaising with internal staff to triage and resolve technical support issues.
• Investigate, troubleshoot, and resolve software issues across our geospatial platforms, including VertiGIS Geocortex and Esri ArcGIS.
• Providing regular reporting on support KPIs.

We’re looking for someone who has:

• Tertiary qualifications or equivalent in IT, computer science, software engineering or geomatics.
• Hands‑on experience supporting Microsoft‑based environments, including Windows OS, Active Directory, and common desktop or server applications.
• A solid understanding of core networking concepts such as IP addressing, DNS, firewalls, and basic diagnostics.
• Experience identifying and diagnosing issues in web‑based applications, including understanding how HTTP/HTTPS requests, responses, and authentication flows work.
• Excellent communication skills and the ability to collaborate effectively with customers and internal stakeholders at all levels.

The team does consider the below desirable experience, so do let us know if you have any of the following!

• Exposure to reading or writing code in any language, with an understanding of logic, variables, and error handling.
• Experience with scripting or automation (e.g. batch files or PowerShell) to support repeatable tasks or diagnostics.
• Familiarity with GIS and/or CAD applications, particularly Esri ArcGIS and VertiGIS, or a strong interest in developing skills in spatial technologies.
• Knowledge of corporate or cloud networking environments, including on‑premises to cloud connectivity and common security controls.

Desirable qualifications are:

• Current Driver’s licence 
• Current passport 

Woolpert Benefits

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

#LI-Hybrid #LI-PM1

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Successful candidate is required to go through a National Police Background Check (covered by Woolpert), and only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred experience for this position, we encourage you to still apply!

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Field Sales Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square's mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square's presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square's visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You Will

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square's full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You Have

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
  • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
  • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Field Sales Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square's mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square's presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square's visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You Will

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square's full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You Have

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
  • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
  • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role.

SLSQ127R124

As we continue to increase our presence in the world of Unified Data Analytics and AI, we're looking for a creative, driven, and execution-oriented Start-up Account Executive to sell to the ANZ market and maximise the huge market opportunity that exists for Databricks today.

As a Start-up Account Executive reporting to the Senior Sales Director, you will have experience selling in the ANZ market. Your informed point of view on Big Data and Advanced Analytics will guide your successful sales strategy together with our teams and partners, allowing you to provide value to our biggest and most valued customers.

The impact you will have:

• Evangelise Databricks' Unified Analytics Platform powered by Spark and launch the Databricks brand in Enterprise Accounts across all industries
• Prospect, identify and source new sales opportunities, building pipeline individually and with the Databricks SDR team
• Engage with business and technical decision-makers and lead them through the evaluation and buying process
• Exceed individual activity, pipeline and annual revenue targets
• Engage with and drive business through local partners (technology partners, ISVs, SIs and GSIs)
• Drive customer success and upsell existing customers
• Create a Territory Strategy focused on ANZ across all industries

What we look for:

• 2+ years of experience selling SaaS solutions to Enterprise and/or Digital Native Customers in ANZ
• Proven success in Enterprise Sales roles, ideally in Big Data, Cloud, or SaaS technology
• Demonstrable experience in selling innovation, ideally in Big Data, Cloud, or SaaS technology
• Solution and business-outcomes focused sales approach (Command of the Message, MEDDPIC, Challenger Sale)
• Ability to simply articulate intricate cloud & big data technologies and their business value for the customer

CSQ327R30

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Recruitment Manager

About Weploy

We're a tech-enabled recruitment agency with a mission to make Recruitment Not Suck. 

We specialise in customer service and contact centre talent and partner with some of Australia's biggest brands such as Medibank, Australian Unity and Rebel Sport, and we're known for one thing: getting quality bums on seats, fast.

No slow process. No fluff. Just great candidates, placed quickly - and a team that actually gives a damn.

We're growing fast, and we need someone who can manage and build the engine that keeps us moving.

About the Role

We’ve been busy and we’re now entering into our next phase of growth. 

As the Recruitment Manager, you will play a vital role in the success of our next chapter. We like to see our talent team as the heart of our company. 

You’ll manage the current team of Talent Consultants, own fulfilment, ensure high quality delivery, whilst ensuring we keep our title of the fastest turnaround in Australia. 

You'll work closely with the CEO and sales team, maintain key stakeholder relationships both internally and externally, and be accountable for the metrics that matter.

Role Responsibilities

• Ensure the successful fulfilment of active roles whilst meeting our SLA’s
• Lead, develop, and grow a team of talent consultants
• Leverage data to forecast and manage workflow and job prioritisation across the team 
• Improve the systems and processes the team runs on
• Step in and fulfil roles yourself when volume or complexity demands it
• Cross collaboration with internal teams to execute on talent strategies and initiatives
• Manage key stakeholder relationships - sales team and key clients
• Represent the talent function in client meetings
• Help with internal hiring
• Own Weployee engagement strategies & EVP
• Stay across compliance - awards, contracts, worker entitlements
• Review and track data to provide key insights, gaps and opportunities

About You

You've managed a recruitment team before and you know what great looks like. You think in metrics, not just activity. You're a builder who isn’t afraid to roll up your sleeves to help drive results, and what excites you is growth. And most importantly, you’re a human-centred manager.

Agency recruitment experience is preferred, but we're equally interested in people who've led delivery teams in high-volume in-house, BPO or RPO environments.

You're the Right Fit If You:

• Have high volume recruitment experience — agency preferred, or equivalent high-volume environment where you've managed a team to clear delivery metrics
• Have proven experience growing and developing teams
• Are commercially sharp — you understand margin, speed, and fulfilment quality aren't mutually exclusive
• Can build and improve processes without needing to be perfect before you ship them
• Are confident in front of clients — credible, direct, and good at managing expectations
• Data driven
• Know how to prioritise competing priorities to deliver great results
• Are happy to roll up your sleeves when the team needs an extra pair of hands
• Think like an owner
• Passionate about Customer and Client experience

What's on Offer

• Performance bonus tied to team fulfilment metrics and quality
• Fully remote environment 
• A direct line to the CEO, meaning real influence over how the function evolves
• Autonomy to build the systems and processes you know work
• Flexibility — we care about output, not hours
• A clear path to Head of Talent as the business scales
• A team that works hard and doesn't take itself too seriously

Sound like you? Let's talk.

Recruitment Manager

About Weploy

We're a tech-enabled recruitment agency with a mission to make Recruitment Not Suck. 

We specialise in customer service and contact centre talent and partner with some of Australia's biggest brands such as Medibank, Australian Unity and Rebel Sport, and we're known for one thing: getting quality bums on seats, fast.

No slow process. No fluff. Just great candidates, placed quickly - and a team that actually gives a damn.

We're growing fast, and we need someone who can manage and build the engine that keeps us moving.

About the Role

We’ve been busy and we’re now entering into our next phase of growth. 

As the Recruitment Manager, you will play a vital role in the success of our next chapter. We like to see our talent team as the heart of our company. 

You’ll manage the current team of Talent Consultants, own fulfilment, ensure high quality delivery, whilst ensuring we keep our title of the fastest turnaround in Australia. 

You'll work closely with the CEO and sales team, maintain key stakeholder relationships both internally and externally, and be accountable for the metrics that matter.

Role Responsibilities

• Ensure the successful fulfilment of active roles whilst meeting our SLA’s
• Lead, develop, and grow a team of talent consultants
• Leverage data to forecast and manage workflow and job prioritisation across the team 
• Improve the systems and processes the team runs on
• Step in and fulfil roles yourself when volume or complexity demands it
• Cross collaboration with internal teams to execute on talent strategies and initiatives
• Manage key stakeholder relationships - sales team and key clients
• Represent the talent function in client meetings
• Help with internal hiring
• Own Weployee engagement strategies & EVP
• Stay across compliance - awards, contracts, worker entitlements
• Review and track data to provide key insights, gaps and opportunities

About You

You've managed a recruitment team before and you know what great looks like. You think in metrics, not just activity. You're a builder who isn’t afraid to roll up your sleeves to help drive results, and what excites you is growth. And most importantly, you’re a human-centred manager.

Agency recruitment experience is preferred, but we're equally interested in people who've led delivery teams in high-volume in-house, BPO or RPO environments.

You're the Right Fit If You:

• Have high volume recruitment experience — agency preferred, or equivalent high-volume environment where you've managed a team to clear delivery metrics
• Have proven experience growing and developing teams
• Are commercially sharp — you understand margin, speed, and fulfilment quality aren't mutually exclusive
• Can build and improve processes without needing to be perfect before you ship them
• Are confident in front of clients — credible, direct, and good at managing expectations
• Data driven
• Know how to prioritise competing priorities to deliver great results
• Are happy to roll up your sleeves when the team needs an extra pair of hands
• Think like an owner
• Passionate about Customer and Client experience

What's on Offer

• Performance bonus tied to team fulfilment metrics and quality
• Fully remote environment 
• A direct line to the CEO, meaning real influence over how the function evolves
• Autonomy to build the systems and processes you know work
• Flexibility — we care about output, not hours
• A clear path to Head of Talent as the business scales
• A team that works hard and doesn't take itself too seriously

Sound like you? Let's talk.

At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join us!

The role

We are seeking an experienced Business Development Manager to join our National Sales team. Reporting to the National Sales Manager, this role is responsible for driving growth through strong partner and referral relationships across a defined region.

You will play a critical role in identifying, engaging and growing broker and referral partnerships, while working closely with state‑based Business Development Managers to unlock new opportunities. Success in this role will come from your ability to build trust, motivate partners, and consistently deliver strong regional sales results

What you'll be doing

• Identify, contact, engage and partner with broker referrers within a defined territory
• Implement a strategic plan to engage partners to refer business and deliver territory sales volumes
• Engage partnerships in order to build market awareness  and referral opportunities
• Ensure best practice sales and marketing execution is adhered to across the channel
• Present the business value proposition to stimulate regular deal opportunities
• Identify and win new referral partnerships across multiple industries
• Work closely with AU Leadership team to identify, engage and build business referrals in order to achieve territory sales volumes and KPIs
• Ability to grow partner referrals by articulating the ‘partner evolution’ and progressing mutually beneficial relationships 
• Provide management with regular sales pipeline updates
• Ability to effectively overcome customer objections and train others to do the same in order to acquire new business
• Ability to articulate Prospa’s value proposition to all targeted business types (retail, hospitality commercial, trades etc)
• Actively contribute to the wider team’s motivation and positive attitude towards becoming a market leader within targeted channel categories
• Maintain accurate information in our company CRM system

What you'll need to succeed

• 3 years experience working within a channel sales role
• A proven capability to manage a defined territory of key accounts to meet budget
• Proven ability to identify, contact and partner with target referral market
• Experience with selling and supporting the finance broker market (would be very advantageous)
• Experience in managing and growing channel partnerships (exceptional training and engagement capability)
• Excellent relationship building skills with an engaging personality
• Ability to be recognised as a valued business supporter and partner
• Strong business acumen and a keen understanding of the key motivators for business owners within the SME marketplace
• Excellent written and verbal communication skills

Don't let a confidence gap get in the way of submitting your application.

What we offer:

As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

• Growth: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.
• Wellbeing: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
• Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
• Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

Why Prospa?

We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.

Don't just take our word for it, check out Prospa’s culture code to see it for yourself.

About this opportunity:

Freenome is seeking a Strategic Account Executive (California) to help us redefine the landscape of early cancer detection by driving programmatic adoption of screening in health systems. The ideal candidate is proactive and driven and will be instrumental in adoption and implementation of Freenome’s early cancer detection tests, and digital health platform. The Strategic Account Executive will meet sales goals within the assigned geography by networking and building relationships with health systems and institutions. You will partner with the implementation team to ensure adoption of Freenome’s tests. The successful candidate will be assessed on quality and quantity of contracts in accordance with Freenome’s high performing standards.

The role will initially report to the Vice President of Sales. This role will be a Remote role within California and will require the ability to travel 50% of working time away from work location, may include overnight/weekend travel.

What you’ll do:

• Become a subject matter expert in Freenome’s technology and service offerings, effectively representing the company to key stakeholders including C-suite, executives, KOL physicians, Medical Directors, Hospital Administrators, Lab Directors, Precision Medicine Directors and Senior Management of Partner Labs
• Be an amazing sales person, effectively articulating the value of Freenome’s industry leading tests and digital health tools to executive and provider leadership within health systems
• Partner with Medical Affairs to educate and recruit Health Systems to utilize Freenome’s test
• Negotiate and close contracts with health systems and institutions
• Collaborate with both internal and external stakeholders in order to implement EMR and UX tools that will drive growth of Freenome’s test
• Capture information on customer interactions using CRM tools, including point of contact information, sales call activities, market intelligence, funnel development, and other data points
• Provide feedback to the Product and Marketing team directly from customers
• Structure detailed strategic plans for gaining and retaining health systems and institution contracts
• Identify market opportunities, monitor competitive activity, and present findings to commercial leadership
  

Must haves:

• Bachelor’s Degree in Sales, Business Management, Marketing or, Science, or any other related field
• 10+ years of medical sales experience and 3+ years with a strong record of success selling complex diagnostics solutions to health systems or institutions
• Experience with institutional sales successfully closing and implementing contracts with health systems
• Understanding of the healthcare system, reimbursement pathways, and screening protocols
• Strong communication, negotiation, and stakeholder engagement skills
• Strong presentation skills: ability to effectively convey concepts in a clear, concise, and professional manner through telephone and face-to-face interactions
• Experience with CRM tools and data-driven account planning
• Ability to sell technically complex products
• Possession of a valid driver's license

Nice to haves:

• Experience with liquid biopsy early cancer detection
• Demonstrated experience promoting digital health solutions to health systems
• Experience selling disruptive technologies and improving the standard of care
  

Benefits and additional information:

The US target range of our base salary for new hires is $175,000 - $210,000. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.  Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ freenome.com/job-openings/ for additional company information.  

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.  

• Family & Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)

#LI-REMOTE

Position Summary

The Head of Wealth Advisory is a senior executive leadership position responsible for overseeing the FPA wealth advisory function. This role has accountability to deliver revenue targets and growth ambitions for the business. It will drive the strategic direction, growth, and excellence of personalised wealth advisory services to high-net-worth (HNW)) and ultra-high-net-worth (UHNW) clients and their families.

The Head of Wealth Advisory leads an end-to-end team of wealth advisors, paraplanners, client service and operations professionals while ensuring fiduciary standards, regulatory compliance, exceptional client outcomes, and sustainable business growth. This individual serves as a key member of the senior leadership team, championing client-centric advice, innovation in financial planning & investment solutions, and the overall performance of the advisory platform.

This role can be located in Syndey, New South Wales, Australia; Brisbane, Queensland, Australia.

Primary Responsibilities

Strategic Leadership & Business Development

• Define and execute the long-term vision and strategy for the FPA Wealth Advisory team, aligning with overall business objectives and prioritising both organic and inorganic growth pathways.
• Drive organic growth in Net New Assets (NNA), revenue, and market share through new client acquisition, deepening existing relationships, expanding service offerings, and cultivating a robust referral ecosystem.
• Build and nurture high-value referral partnerships with external centers of influence (e.g., CPAs, Wills & Estates Lawyers, Consultants, and other professionals) to generate consistent, high-quality leads and enhance t
• he firm's reputation in target markets.
• Partnering with the President of Focus Partners Australia to identify, evaluate, and pursue strategic expansion opportunities through mergers and acquisitions (M&A), including assessing potential acquisition targets (e.g., complementary advisory practices or teams) and joint ventures.

Performance & Reporting

• Own P&L responsibility for the Wealth Advisory division.
• Monitor key performance indicators (KPIs) including NNA growth (organic and inorganic), revenue per advisor, referral-sourced new business, client acquisition/retention, fee realisation, profitability, and M&A pipeline/progress, process efficiency metrics (eg time saved through automation or AI adoption)
• Provide regular executive reporting and presentations to senior leadership on growth strategies, partnership outcomes, digital initiatives, M&A opportunities and operational efficiencies.

Team Leadership & Talent Development

• Lead, motivate, and mentor a high-performing team of private wealth advisors, associate advisors, paraplanners, client service and operations professionals.
• Collaborate with People & Culture (P&C) to foster a culture of growth, excellence, collaboration, continuous learning, and client-first mindset.
• With P&C establish clear performance metrics, compensation structures (including incentives tied to referrals and growth initiatives), and development programs aligned with business goals.

Client Experience & Advisory Excellence

• Ensure delivery of highly personalised, comprehensive wealth advisory services including financial planning, investment portfolio construction, retirement & legacy planning, tax-efficient strategies, risk management, philanthropy, and intergenerational wealth transfer.
• Maintain ultimate accountability for the overall client experience with a focus on client satisfaction and retention.
• Champion the business’s regulatory obligations, best-in-class advice standards and seamless integration of digital experiences (e.g client portals, automated insights) with human led advice.
• Partner with Risk & Compliance, Service Design & CX and technology teams to proactively address regulatory changes, emerging risks, service challenges and opportunities for process automation.

Qualifications

• 10+ years of progressive experience in wealth management or financial advisory services in Australia, with at least 6–8 years in senior leadership roles (e.g., Head of Advice, Head of Sales etc)
• Proven track record of building and scaling high-performing advisory teams, driving consistent FUM & revenue growth through organic channels, referral networks, and inorganic initiatives (M&A, acquisitions, or integrations).
• Demonstrated success in leveraging technology (e.g., CRM systems, AI/analytics tools, portfolio platforms, automation workflows) to drive efficiency, adviser productivity, and client outcomes.
• Experience driving teams to deliver repeatable, scalable processes to automate routine tasks, streamline operations, and support business growth.
• Expertise in comprehensive wealth planning, portfolio construction, capital markets, alternative investments, tax/estate strategies, client relationship management, and business development via professional alliances.
• Full compliance with ASIC professional standards for relevant providers (including meeting the legislated education/qualifications standard as of 1 January 2026 or via experienced provider pathway, registration on the Financial Advisers Register (FAR), and ongoing CPD obligations).
• Bachelor’s degree in Finance, Commerce, Economics, Business Administration, or related field (Master’s degree, MBA, or equivalent strongly preferred).
• Strategic thinker with strong business acumen, commercial orientation, and experience in evaluating M&A opportunities, partnership structures, and digital transformation roadmaps.
• Exceptional leadership, coaching, and people-development capabilities, with a focus on building growth oriented, client focused advisory teams
• Outstanding interpersonal and communication skills; able to build trust with sophisticated clients, advisers, external referral sources, technology partners, and C-suite executives.
• Deep understanding of the current Australian regulatory environment (ASIC, Corporations Act, best interests duty, FAR), fiduciary best practices, integration considerations in M&A, and technology-enabled compliance/risk management.
• Analytical mindset with ability to interpret performance data, market trends, deal valuation/diligence, and efficiency metrics from automated systems.
• High degree of integrity, professionalism, and commitment to ethical standards.

#LI-SF1

Requirements

What's the Opportunity?

We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business.  This will be an in-office position based in our office in Brisbane.

What Will I be doing?

• Receive inbound help requests from customers via the primary channels of phone call, chat, and email.
• Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.
• Consult with customers to ensure their business operations run effectively on Zenoti
• Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment;
• Raise issues to higher levels of support as needed; be able to identify when you need help to solve an issue
• Be a trusted advisor to our customers on issues related to Zenoti products and experience in a way that results in high customer satisfaction;
• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers;
• Provide peer mentorship to team members
• Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community.
• Be proud of what you work on, obsess about the quality of the work you produce.
• Influence the direction of the product by providing feedback about challenges customers have with using our product.

What Skills do I need?

• Minimum 1 year in a public-facing, The ideal candidate will come from an IT, hospitality or retail background
• Experience running a Point-of-Sale or reservations system
• Tenaciousness and perseverance
• A technology-centric background with demonstrated curiosity and self-learning

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Regular social activities, and opportunities to give back through social work and community initiatives. 

Role

The Director, Business Development is a senior individual contributor responsible for sourcing, advancing, and closing strategic partnerships pharmaceutical companies. This role carries a significant individual bookings target and is accountable for building and converting a high-quality pipeline aligned with Vivodyne’s commercial priorities.

The Director, BD  will operate with a high degree of autonomy and strategic judgment; owning account strategy, shaping deal structures, and leading cross-functional execution across Science, Bio, Legal, and Finance. Success in this role requires balancing hands-on deal execution with thoughtful account planning and market insight.

Responsibilities

Ownership & Deal Execution

• Carry and deliver against an individual quarterly and annual bookings target.

• Source, qualify, and advance new partnership opportunities with mid-sized and large pharma companies and AI/data-centric partners.

• Lead opportunities through the full deal lifecycle: discovery → scoping → proposal → negotiation → close.

• Shape opportunity-specific deal structures including pilot studies, discovery programs, efficacy/tox engagements, and data-enabled collaborations.

• Own follow-through and momentum on active deals to ensure timely progression and closure.

• Run weekly pipeline reviews to reduce slippage, re-qualify deals, and improve forecast accuracy.
  
  

Account Strategy & Pipeline Management

• Develop and execute account-level strategies for a defined set of target and active accounts.

• Build and maintain a robust personal pipeline aligned with revenue goals and priority therapeutic areas.

• Conduct stakeholder mapping to identify scientific, operational, and commercial decision-makers and influencers.

• Expand existing accounts by identifying adjacent research groups, new use cases, or follow-on program opportunities.

• Maintain accurate CRM hygiene, deal staging, and pipeline updates.
  
  

Strategic Contribution 

• Translate Vivodyne’s platform capabilities into tailored value propositions aligned to customer discovery-stage needs.

• Provide structured market and customer feedback to inform leadership, product positioning, and messaging.

• Contribute to the evolution of deal archetypes, pricing approaches, and engagement models based on learnings.

• Collaborate with Marketing and Bio teams to refine scientific narratives and customer-facing materials.

• Deliver structured market and customer intelligence to leadership to refine positioning, pricing/deal archetypes, and therapeutic-area prioritization.

Cross-Functional Deal Leadership

• Quarterback cross-functional deal teams, coordinating inputs from Science, Bio, Legal, and Finance.

• Ensure technical feasibility and resourcing alignment before advancing proposals.

• Partner with Legal and Finance during contracting and commercial negotiations.

• Communicate deal status, risks, and forecast updates clearly to BD and company leadership.

• Lead contracting and commercial negotiations to close efficiently (anticipate pharma procurement/legal patterns, manage redlines/risks, drive velocity through clear negotiation strategy).
  
  

Event  Engagement

• Represent Vivodyne at key industry conferences and scientific meetings.

• Execute targeted meeting strategies and follow-up plans to support personal pipeline goals.

• Participate in seminars, site visits, and customer-facing scientific discussions as needed.

• Capture and operationalize field intel from conferences (themes, objections, competitor claims) into messaging updates and enablement for the broader BD/GTM team.

• Execute rigorous post-event follow-up with clear conversion targets to advance opportunities toward close.

Requirements

Required

• 7–10+ years of business development or alliance experience in biotech or pharma.

• Proven success carrying an individual quota and closing complex, multi-stakeholder deals.

• Experience supporting or working within discovery platforms, preclinical services, or advanced research.

• Strong understanding of drug discovery workflows and customer decision dynamics.

• Ability to translate complex science into clear, customer-aligned value propositions.

• Highly organized, with experience managing end to end sales cycles and a sizable personal pipeline.
  
  

Preferred

• Familiarity with oncology discovery, RNA modalities, and/or preclinical toxicology.

• Exposure to AI/ML-enabled discovery or data-driven collaboration models.

• Experience working with novel or emerging platform technologies.
  

Vivodyne, Inc. is an equal opportunity employer. Vivodyne complies with all laws respecting equal employment opportunity and does not discriminate against applicants with regard to any protected characteristic as defined by federal, state, and local law.