As an Account Manager your focus will be on driving incremental revenue and providing the tools and support for our partners to make sure they thrive on our platform and increase sales while improving operational aspects. With this in mind, you need to be super passionate about account management and business development, but also able to adapt and change your tone and approach depending on the type of partner you're working with.

On a personal note, it goes without saying that you're a team player and willing to get your hands dirty as we build this new area of our business in Slovakia! As time progresses and more Restaurant partners are onboarded, the targets and duties of the role may develop. This means that you must thrive in the 'start-up' environment where constant change means there's always lots to get your teeth into!   

What you’ll be doing

• Successfully onboarding and training venues together with Account Managers, providing them with all the tools and information to start working as soon as possible. Hired candidates will first learn the basics of onboarding new partners to our platform, which will take approximately one month.
• Driving and managing Month over Month operations excellence metrics, growth of our current venues and improving venue performance by measuring critical KPIs, strong analysis, and frequent quality and satisfaction checks.
• Owning the partner's assortment - suggesting which products should be listed initially, and working with the partner to constantly add/remove items to improve customer conversion.
• Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partner's success.
• Getting feedback from our partners and translating it into product, marketing and operations improvement
• Key communicator between Wolt and Restaurant partners.
• Working closely together with the marketing team to plan and execute campaigns together with Restaurant partners

Our humble expectations

• You have proven experience from previous account management, business development or similar role
• You are a self-starter, reliable team player with the ability to deliver results on-time and successfully manage multiple projects simultaneously
• You cultivate extensive mutually beneficial relationships 
• You are structured, detailed, and service-oriented
• Strong analytical experience and specific knowledge of analytical dashboards - for example, Looker or Power BI
• You have strong problem-solving skills with a bias for action and impact
• You have a proactive mentality - an independent thinker who can work with limited guidance but can deliver a successful outcome through grit and determination 
• Excellent interpersonal skills with the ability to adapt tone to suit the audience
• Native-level Slovak and fluent in English (minimum B2)

What we offer

• 🌍 Independent work in a dynamic, international team
• 💙 Employee Assistance Programme - therapy and wellbeing
• % Discount on your Wolt orders
• 🤒 Sick days benefit 
• 💪Sports benefit
• 🚗Fuel discount card 
• 🐶Dog friendly office 
• 💻 Modern work equipment
• 🏡Hybrid working 

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position.

The Category Manager is responsible for building and managing the assortment and trading plan including pricing and promotions, building relationships with suppliers and managing the category performance in the country. In addition, they are responsible for strategic projects to improve the commercial performance of the country aligned with global OKRs, and learning and development of the local category team.

The Category Manager has full ownership of the category performance across the assigned categories. 

What you’ll be doing

As a member of the Category team, your most important task will be to develop an assortment within your managed categories that meets our customers’ needs while ensuring the level of profitability expected by the company.

Day-to-day in this role you’ll:

• Identify and proactively drive local strategic projects to improve the commercial performance of their country
• Having full ownership of assigned category performance, including forecasting, monitoring, reporting on the business. 
• Contributing to driving projects and trading strategy to achieve business goals.
• Defining and continuously updating Wolt Market’s assortment at a store level to meet customer needs and optimise order economics.
• Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
• Influencing the design of the categories, as well as contributing to new product groups and improving the customer experience to deliver growth.
• Responsible as key DRI to liaise with global POC’s for implementation of global initiatives and OKR’s including both commercial, and cross functional stakeholders 
• Working cross-functionally with counterparts across in-stock management, marketing, finance, and retail systems to operate and grow the business.
• Continually improving and automating manual processes to enable the team to scale better as the business grows.
• Responsible for driving Ad sales with vendor revenue, confident understanding of tools and selling points
• Upon proposing new ideas, you devise  a plan to action these and see results 

Our humble expectations

• Experience in a grocery retail, key account management/consulting environment with a proven track record of delivering results. 
• Experience in category management.
• Strong communication skills and experience negotiating with internal and external stakeholders. 
• Strong analytical skills. 
• Ability to think both strategically and operationally with an eye for detail.
• Full professional proficiency in English and in a relevant local language.
• Excellent skills in G Suite or MS Office (MS Word, MS Excel). 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply and submit your English CV/resume today!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Analysing data to optimise Bolt’s marketplace health for drivers and riders.
• Developing complex analytical models and reporting systems for Slovakia.
• Developing and nurturing critical relationships that will grow our business (stakeholders include: unions; regulators; government officials; local communities, etc.).
• Identifying trends, risks, and improvement opportunities on a local level that may impact the business.
• Overseeing the optimisation of local operational processes and procedures.
• Driving business growth and revenue through achieving operational milestones and key metrics.
• Taking ownership of Bolt’s growth in Slovakia by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business objectives.
• Advocating and elevating Bolt’s brand, product, and service whilst navigating through regulatory matters and local policies within the transportation and tech industry.
• Overseeing the design and execution of operational strategies/goals to strengthen our value proposition.

• You have 1+ years of experience in an operations management role.
• You have 5+ years of experience working in Operations, Consulting, Analytics, or in a related field.
• You are a strong leader and collaborator with excellent English and the Czech or Slovak language (both verbal and written).
• You are a hustler, not stopping after several obstacles a day.
• You are passionate about new technologies and ride-hailing.
• You are highly analytical and have a data-driven mindset with excellent Excel skills.
• You have a Bachelor’s Degree or higher in Economics, Finance, or other analytical subject.
• You have a strong sense of ownership with a hands-on approach.
• You are comfortable with developing analytical and decision frameworks to support your strategies and decisions.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50 countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.

• Accelerate your professional growth with unique career opportunities.

• Get a rewarding salary and stock option package that lets you focus on doing your best work.

• Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork..

• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

KLARSTEIN has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including around 500 employees around the globe. 

from 1900 €/month gross + variable part 

What you will do:  

We are looking for a business-minded Category Manager to act as a leader with 360° view of your assigned category and countries. You will drive strategy, manage a diverse portfolio, and collaborate across teams to ensure growth and profitability in your region. 

Key Responsibilities: 

• Strategy & Leadership: Develop and execute end-to-end category strategies, set pricing, and drive commercial objectives as the primary business owner for your markets.  
• Portfolio Management: Oversee the lifecycle of ~1,000 core SKUs and ~2,500 long-tail items, making key decisions on launches, maintenance, and phase-outs based on performance.  
• Forecasting & Planning: Own the forecasting cycle, ensuring accuracy by incorporating market trends, seasonality, and local variables.  
• Product & Content: Translate market insights into product briefs for development and lead content localization to ensure it resonates with local customers.  
• Operations & Marketing: Partner with Operations to optimize costs and inventory, and work with Marketing to boost category visibility across digital channels (Google, Meta, etc.).  

What we are looking for:  

• Strong analytical skills to interpret data, trends, and financial metrics. 
• Experience in product lifecycle management and forecasting.
• Ability to work cross-functionally (Logistics, Marketing, Product Development).
• Strategic thinking with a hands-on approach to problem-solving. 
• 2-3 years of experience in e-commerce or similar positions 

What we offer: 

• Teambuildings – Meet your colleagues in informal setting like Family day and let yourself loose during our Christmas and Summer parties. One thing we can assure you of is that in BBG we know how to party.
• Coffee bar – Help yourself to sweets and fresh fruit, sparkling water, tea or coffee to the heart’s content.
• Employee discounts – Save 30% on anything from our Klarstein portfolio you will surely choose something from 2500 products we have on offer.
• Multisport card – Free access to hundreds of sport centres, wellness centres, gyms or classes (yoga, dance, etc.) all around the country. Almost completely paid for by us.
• Bonuses for special occasions – We realize, that work is only a part of your life, and will support you on your personal journey as well. 
• Sick days – On top of an annual leave, you have a few paid sick days you can use to recover.
• Slovnaft BAjk – If you want to commute by bicycle, we will chip in on your Slovnaft BAjk subscription (bike sharing in Bratislava).
• A wide range of courses – Increase your professional expertise, get hang of people skills or anything else that will help your professional (and personal) life. Courses, books or online library is on your fingertips.
• English/German/Slovak lessons – Learn new language or step up your game on one of the professional courses. You can join a lessons with a professional lector online from anywhere!
• We offer also place you can leave your bike and after that you can chill in our chill zone, or just took a massage from our massage chair.

Who we are: 

KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brand KLARSTEIN

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN

JOIN US!