About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Massachusetts Salary Range: $153,000 - $207,000 (80/20 split)

Mission Summary:

Motional is seeking a Staff Front End Engineer expert for its Web Visualization Tooling team.  This role will directly contribute through the creation of critical web tooling and visualization that allows us to improve our feedback loops for machine learning (ML) engineers and improve the performance and adaptability of our autonomous vehicle (AV) system.

What you'll be doing:

• Drive cross-team standards and best practices for web development
• Own cross team collaboration, ensuring deliveries are made on time and effectively
• Architect and scale a modern frontend ecosystem using React, TypeScript, and Vue.
• Collaborate closely with ML, frontend, UX, data services, data mining, and data annotation teams to align tooling with real-world workflows
• Build mission-critical UI systems used by a variety of internal customers.
• Design initiative experiences for complex, data-heavy workflows.
• Drive best practices around performance, scalability and maintainability
• Ship quickly and iterate in a product driven environment.
  
  

What we're looking for:

• Desire to design and build user-facing visual applications, and a passion for good UX.
• Strong proficiency in React, Typescript and modern frontend architecture
• Proficiency in Vue
• Strong product sense with a focus on UX and usability.
• Ability to work with high ownership and autonomy.
• Ability to work autonomously and independently, and to drive development initiatives with little oversight. High aptitude for learning and organization skills.
• Great interpersonal skills and ability to mentor and (on occasion) delegate to other engineers at various levels of relative seniority.
• A well-established technical design and documentation habit
• Capability to work directly with customers to identify foundational needs and provide solutions.
  
  

Bonus Points(not required): 

• Demonstrated project management expertise / advanced hands-on understanding of project management agility and operational excellence.
• A love for the continuous delivery of value.
• Exposure to backend systems (Node, Python)
• Experience in Game Development or 3D Visualization

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

Motional is seeking a Staff Front End Engineer expert for its Web Visualization Tooling team.  This role will directly contribute through the creation of critical web tooling and visualization that allows us to improve our feedback loops for machine learning (ML) engineers and improve the performance and adaptability of our autonomous vehicle (AV) system.

What you'll be doing:

• Drive cross-team standards and best practices for web development
• Own cross team collaboration, ensuring deliveries are made on time and effectively
• Architect and scale a modern frontend ecosystem using React, TypeScript, and Vue.
• Collaborate closely with ML, frontend, UX, data services, data mining, and data annotation teams to align tooling with real-world workflows
• Build mission-critical UI systems used by a variety of internal customers.
• Design initiative experiences for complex, data-heavy workflows.
• Drive best practices around performance, scalability and maintainability
• Ship quickly and iterate in a product driven environment.
  
  

What we're looking for:

• Desire to design and build user-facing visual applications, and a passion for good UX.
• Strong proficiency in React, Typescript and modern frontend architecture
• Proficiency in Vue
• Strong product sense with a focus on UX and usability.
• Ability to work with high ownership and autonomy.
• Ability to work autonomously and independently, and to drive development initiatives with little oversight. High aptitude for learning and organization skills.
• Great interpersonal skills and ability to mentor and (on occasion) delegate to other engineers at various levels of relative seniority.
• A well-established technical design and documentation habit
• Capability to work directly with customers to identify foundational needs and provide solutions.
  
  

Bonus Points(not required): 

• Demonstrated project management expertise / advanced hands-on understanding of project management agility and operational excellence.
• A love for the continuous delivery of value.
• Exposure to backend systems (Node, Python)
• Experience in Game Development or 3D Visualization

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

Motional is seeking a Staff Front End Engineer expert for its Web Visualization Tooling team.  This role will directly contribute through the creation of critical web tooling and visualization that allows us to improve our feedback loops for machine learning (ML) engineers and improve the performance and adaptability of our autonomous vehicle (AV) system.

What you'll be doing:

• Drive cross-team standards and best practices for web development
• Own cross team collaboration, ensuring deliveries are made on time and effectively
• Architect and scale a modern frontend ecosystem using React, TypeScript, and Vue.
• Collaborate closely with ML, frontend, UX, data services, data mining, and data annotation teams to align tooling with real-world workflows
• Build mission-critical UI systems used by a variety of internal customers.
• Design initiative experiences for complex, data-heavy workflows.
• Drive best practices around performance, scalability and maintainability
• Ship quickly and iterate in a product driven environment.
  
  

What we're looking for:

• Desire to design and build user-facing visual applications, and a passion for good UX.
• Strong proficiency in React, Typescript and modern frontend architecture
• Proficiency in Vue
• Strong product sense with a focus on UX and usability.
• Ability to work with high ownership and autonomy.
• Ability to work autonomously and independently, and to drive development initiatives with little oversight. High aptitude for learning and organization skills.
• Great interpersonal skills and ability to mentor and (on occasion) delegate to other engineers at various levels of relative seniority.
• A well-established technical design and documentation habit
• Capability to work directly with customers to identify foundational needs and provide solutions.
  
  

Bonus Points(not required): 

• Demonstrated project management expertise / advanced hands-on understanding of project management agility and operational excellence.
• A love for the continuous delivery of value.
• Exposure to backend systems (Node, Python)
• Experience in Game Development or 3D Visualization

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Who We Are

PathAI's mission is to improve patient outcomes with AI-powered pathology. Our platform promises substantial improvements to the accuracy of diagnosis and the efficacy of treatment of diseases like cancer, leveraging modern approaches in machine learning. Our team, comprising diverse employees with a wide range of backgrounds and experiences, is passionate about solving challenging problems and making a huge impact.

We're looking for skilled and experienced engineers to join our team and help lay the groundwork for our growing software platform. We believe in using the best tool for the job. While we’re always looking to improve, in this role, those tools currently include:

• Python
• Vue.js
• Django + DRF
• Docker
• AWS: EKS, S3, RDS/PostgreSQL, SQS, MSK/Kafka

What You’ll Do 

• Solve interesting problems with code. 
• Build new features for internal and external users, and refactor existing ones to make them better.
• Work with a wide range of systems, processes, and technologies to solve problems in sustainable ways. Sometimes you'll be neck-deep in low-level systems, and other times you'll be pairing up with the front-end team on the user interface.
• Drive the architecture of our application platform, considering the team and our future product roadmap.
• Collaborate with product, design, machine learning, and infrastructure teams.
• Drive and uphold high engineering standards, bringing consistency to the codebases you encounter and ensuring software is adequately reviewed, tested, and integrated.
• Mentor, learn, and share knowledge with others along the way.
• Take responsibility for the quality of the code produced by you and the team.
• Contribute to a SaaS platform used in clinical trial workflows, ensuring reliability, data integrity, and compliance with industry standards.
• Collaborate with clinical, QA, and regulatory teams to ensure software changes meet validation expectations and support inspection readiness.

What You’ll Need

• Bachelor of Science (or higher) in Computer Science or equivalent.
• 5+ years of full life cycle development experience.
• An insatiable intellectual curiosity and the ability to learn quickly in a complex space.
• Experience and skills in designing and building Python-based (FastAPI or Django) applications.
• Experience with modern frontend JavaScript frameworks such as React, Vue, or equivalent for building responsive, user-friendly interfaces.
• Solid foundation in data structures, algorithms, and OO design.
• Ability to collaborate with a distributed team and to work autonomously on projects.
• Strong problem-solving skills and the ability to work in a fast-paced, agile environment.
• Cloud Platform experience (AWS) (knowledge of some IaC framework is a plus).
• Hands-on experience with CI/CD tools like GitLab CI is a plus.
• Knowledge of containerization technologies like Docker and container orchestration tools like Kubernetes is a plus.

We Want to Hear From You

At PathAI, we are looking for individuals who are team players, are willing to do the work no matter how big or small it may be, and who are passionate about everything they do. If this sounds like you, even if you may not match the job description to a tee, we encourage you to apply. You could be exactly what we're looking for. 

PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications — that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way. 

The cash compensation outlined below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets for eligible positions. Certain roles may also qualify for overtime pay. In addition to cash compensation, some roles are eligible to participate in PathAI’s equity plan and may receive restricted stock units (RSUs). Individual compensation packages are tailored based on skills, experience, qualifications, and other job-related factors.

Annual Pay Range:
$127,500 - $195,500

Not Overtime Eligible

Eligible for RSUs

#LI-Boston

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

At Human Agency, we are shaping the future by combining cutting-edge AI solutions with intuitive software development. We specialize in building scalable and secure SaaS applications that empower enterprise clients to solve complex problems efficiently. As part of our team, you'll work on high-impact projects at the intersection of AI, machine learning, and secure software engineering.

We’re seeking a Senior Full-Stack Engineer to join our growing team. In this role, you'll lead development initiatives, contribute to our SaaS products, and tackle exciting challenges in backend architecture, frontend design, and AI/ML integrations with a particular focus on generative AI technologies.

Responsibilities

SaaS Application Development

• Detection:
• Develop backend algorithms to process articles, chunk content, and integrate with LLMs for predictive text generation.
• Build APIs and services to manage and scale the application’s content workflow.
• Protection:
• Create secure PDF upload workflows with encryption to ensure compatibility with Adobe Acrobat.
• Integrate authentication mechanisms like Okta for enterprise customer admin management.
• Enable data recovery, auditing capabilities, and enterprise-grade administrative tools.

AI/ML and Algorithm Development

• Collaborate with AI/ML teams to operationalize models such as OCR (Optical Character Recognition) and generative AI-based solutions (e.g., GPT models).
• Implement RAG (Retrieval-Augmented Generation) use cases using vector databases and data embedding techniques to enhance application functionality.
• Design workflows for large-scale data processing that enable efficient AI integrations and create dynamic AI-first features, such as custom GPTs tailored to enterprise needs.

DevOps & Operationalization

• Establish CI/CD pipelines and formal release structures for software delivery.
• Conduct security evaluations to identify vulnerabilities and optimize performance across AI-driven SaaS applications.
• Manage infrastructure and workflows for custom AI solutions, including tools like Snowflake and LangChain.

Future-Focused Development

• Build integrations and proof-of-concept applications leveraging company-specific datasets and AI technologies.
• Evaluate and implement tools for classification, indexing, and secure data management that incorporate the latest in generative AI advancements.
• Support the development of enterprise-grade AI solutions, including internal AI models and custom LLMs.

Requirements

Core Technical Skills

• Proficiency in Python and Ruby on Rails, with significant backend experience.
• Experience in designing secure systems, including encryption workflows and document protection mechanisms.
• Hands-on expertise in integrating generative AI tools, such as OpenAI APIs, LangChain, or Hugging Face frameworks, into SaaS applications.
• Strong knowledge of RAG techniques, vector databases (e.g. Pinecone, Weaviate), and embedding pipelines.
• Ability to operationalize AI/ML models and build workflows for enterprise clients.
• Frontend development experience in modern frameworks (e.g, React, Vue), with the ability to assess and recommend appropriate tech stacks.

Nice-to-Have Skills

• Computer vision and OCR expertise, especially for processing and indexing complex document workflows.
• Experience with authentication systems (e.g., Okta) and enterprise administrative tools.
• Experience in DevOps, CI/CD pipelines, and secure release management.
• Background in security evaluations, vulnerability assessments, and tool integrations.

Other Requirements

• Strong testing background with experience in automated and manual testing.
• Ability to manage data recovery, audits, and compliance workflows.
• Strong problem-solving and analytical skills, with attention to detail in complex environments.
• Excellent communication skills and the ability to work collaboratively across teams.

Why Join Us?

• Be part of a cutting-edge team solving complex problems in AI and SaaS development.
• Work on impactful projects with enterprise clients and cutting-edge technologies.
• Grow your career in a collaborative, innovative, and supportive environment.

If you're excited about working on secure, scalable systems while integrating advanced AI and ML capabilities, we’d love to hear from you.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.