Ruby Jobs in Boston.
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Site Reliability Engineer (Senior or Staff), Atlas
The Team
This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do.
The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet.
This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads.
Role Overview
We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers.
The ideal candidate should
- Have 5+ years of experience running critical systems at scale
- Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
- Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
- A strong understanding of how to run a large scale Linux environment, including low level fundamentals
- Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
- Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)
Special Requirements:
- Be a US Citizen
Expectations
- Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
- Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
- Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 426187
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Senior Solutions Architect II, AI/ML
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about solving complex cloud infrastructure challenges for our customers.
We are looking for a Solutions Architect with expertise in cloud infrastructure to support the success and retention of DigitalOcean's high-value customers. Reporting to the Manager of Solutions Architecture, you will work directly with Customer Success, Sales, and Support functions to retain and grow DigitalOcean’s largest and fastest growing customers. You will be the technical subject matter expert on DigitalOcean’s portfolio, advising on best practices and guiding customers to the optimal solution to meet their business objectives. You will work closely with other functions within DigitalOcean such as Product, Engineering, and Operations to ensure the needs and insights from the local markets are funneled appropriately back into DigitalOcean's products and services.
This is an amazing growth opportunity for a highly motivated individual to establish and expand our presence within the region. Technical depth, excellent communication skills, and a self-starter mentality are needed.
What You Will Be Doing:
As a Senior Solutions Architect II, you will serve as a technical partner to the success and sales teams. You will perform architecture reviews, proof of concepts, demos, uncover customer technical needs, and demonstrate DigitalOcean's value proposition. Working with AEs, GAM and TAM counterparts, you'll help retain large customers and expand their workloads on DigitalOcean.
- Develop deep expertise in the DigitalOcean product portfolio, the evolving cloud landscape, and AI/ML platforms.
- Advocate for customers by providing feedback to product teams, overcoming adoption blockers, and driving new feature development.
- Offer personalized onboarding assistance and guide customers through their cloud journey, resolving technical blockers.
- Design and review architecture tailored to specific business use cases, ensuring optimal solutions for customers.
- Implement and oversee infrastructure management best practices to secure and optimize cloud resources.
- Identify opportunities for cost reduction and performance improvement, helping customers make data-driven cloud optimization decisions.
- Conduct technical consultation sessions, workshops, and training for customers to empower them in managing cloud infrastructure.
- Partner with Growth Account Managers and Customer Success Managers to create success plans that ensure customer retention, expansion, and satisfaction.
- Provide regular presentations articulating product benefits, functionality, and technical solutions.
- Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models.
- Optimize GPU workloads using CUDA or TensorRT and build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes and NFS.
- Design AI solutions tailored to business needs, manage data pipelines, and integrate databases.
- Liaise with Engineering and Support teams to resolve escalations and growth obstacles in a timely fashion.
- Identify and drive process improvement opportunities and promote technical best practices across the organization.
- Contribute to internal and external documentation, such as "The Navigator’s Guide to DO."
- Build tools to enhance the experience of Premium Support customers and improve platform usability.
- Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines.
- Leverage expertise in Kubernetes, Managed DBaaS, and the DigitalOcean GenAI Platform.
- Work both independently and collaboratively with a global team of Solutions Architects, Customer Success Managers, and Account Managers.
What We'll Expect From You:
- Proven professional experience with cloud infrastructure, AI/ML platforms, or equivalent education.
- Expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch) and familiarity with platforms like Hugging Face.
- Experience deploying and fine-tuning LLMs (e.g., DeepSeek, Llama, Claude, GPT-4) and GenAI models.
- Deep knowledge of Linux, distributed systems, Kubernetes, NFS, Object Storage, and GPU optimization techniques (e.g., CUDA, TensorRT).
- Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment.
- Programming/development experience, particularly in building AI-powered applications (e.g., recommendation systems, chatbots).
- Experience working in a post-sales or technical consultant role with a focus on AI/ML and cloud solutions.
- Knowledge of provisioning, deployment strategies, and tools like Terraform, Kubernetes, and Docker.
- Passionate about customer experience and leveraging AI/ML to solve complex business problems.
- Track record of developing successful technical solutions, including AI/ML use cases, to address customer challenges.
- Ability to balance the demands of multiple stakeholders, define priorities, and set appropriate expectations.
- Strong understanding of AI/ML data pipelines, cloud-native databases, and integration strategies.
- Passionate about technology, open source projects, and applying cutting-edge AI/ML innovations.
- Strong communication skills, with the ability to explain technical AI/ML concepts in clear and concise terms.
- Quickly learn DigitalOcean systems and adapt to rapid changes in cloud and AI/ML trends.
- Fluency in English.
- Highly motivated with a self-starter mentality, ready to tackle AI/ML challenges head-on.
Extra Credit:
- Cloud certifications are highly desirable (AWS/GCP/Oracle/Azure)
- NVIDIA Certifications around GPU and AI/ML
- Networking: Cisco/Juniper Certifications
- Programming/Scripting: Ruby, Python, Go, Bash
- Source Code: Git
- Automation: Terraform, Ansible, Chef, Puppet, Saltstack
- Virtualization: KVM, Xen
- Databases: MongoDB, MySQL, Redis, PostgreSQL
- Open Source: CoreOS, Docker, Kubernetes (CKA/CKE), Vagrant
- DigitalOcean: API, libraries, services
- Linux: RHCSA/RHCE
Compensation Range:
- Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000
*This is a remote role
JR: 2026-7695
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
AI Integration Engineer
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Job Description
As an AI Integration Engineer you will play a pivotal role in developing and implementing artificial intelligence solutions that will transform our internal systems and operations. You will work closely with others in the technology team and across various departments to identify areas where AI can improve efficiencies and drive data-driven decision-making. This is a technical hands-on role helping to configure and optimize a variety of technologies.
What you’ll do:
- Set up and configure the next generation of AI software.
- Design and build integrations for AI tooling to core systems and data.
- In a fast-moving space you’ll be exposed to new tools on a regular basis.
- Integrate AI tools with existing data and systems via API’s and automations.
- Collaborate with various departments to understand their requirements and provide AI solutions.
- Ensure seamless integration and functionality of AI tools within the cloud infrastructure.
- Stay updated with the latest advancements in AI and related technologies.
- Troubleshoot and resolve any issues related to AI tools and their integration.
- Provide training and support to team members on the use of AI tools.
What you should have:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of proven experience as a technology professional in a cloud first and progressive IT environment.
- Strong understanding of and a passion for AI.
- Familiarity with the latest LLMs and AI products and their capabilities.
- Proven experience in setting up and configuring AI tools.
- Strong understanding of cloud-based infrastructure and services.
- Ability to switch between different technologies and quickly master new ones.
- Experience in scripting languages such as Python, Ruby, or JavaScript.
- Familiarity with data formats such as JSON, XML, and CSV, and their transformations.
- Experience with OpenAI, Workato and Databricks is preferred.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Passion for technology and continuous learning.
- Healthcare or Advertising industry experience a plus
- Ability to work in an Agile environment and handle multiple projects simultaneously.
This position is a perfect fit for you if:
- Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
- You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
- You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
- You are highly organized self-starter, able to work independently and under tight deadlines.
Pay Range: $110,000-$120,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Ready to apply?
Apply to Real Chemistry
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
At Klaviyo, we love tackling tough engineering problems and look for engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.
Team Overview:
Klaviyo operates a real-time data analytics platform written primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). The Data Automation team builds tooling and establishes best practices and technology choices that help enable the Data Platform area to power core Klaviyo functionality and generate data-driven insights.
As a founding member on the Data Automation team, you will have ownership over defining the technical and organizational vision for the team. You will be responsible for leading the team to design and build systems that help us operate our mission critical analytics infrastructure.
Team Tech Stack:
- AWS
- Terraform
- Python
- Kubernetes
- Clickhouse
- DynamoDB
- MySQL
- Kafka
- Spark
- Flink
- Airflow
How You'll Make a Difference
- You will be responsible for building and managing a team of 7+ engineers to fulfill your data automation vision and roadmap.
- Responsible for coaching engineers, managing/reviewing technical documentation and articulating a phased approach to achieving the team's overall technical vision.
- Be responsible for the mission, technical direction and operations of projects that have immediate impact.
- Wholly owning the frameworks that enable us to provision, update, test, monitor, and scale infrastructure to power features that 183,000+ customers rely on daily to reach 4B+ consumers to drive their business forward.
- Optimizing infrastructure with the teams that own Klaviyo’s analytics system that provides insight on hundreds of terabytes of data.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Required Skills
- BA or BS Degree in Computer Science, related field, or equivalent experience
- 8+ years of software engineering experience in a DevOps environment with specific experience in data processing systems.
- 3+ years of people management experience
- Hands-on experience designing, building, and operating reliable, fault-tolerant, and high performance distributed systems
- Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues
- Experience writing code using best practices in a language such as Python, Ruby, Go, etc.
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
- Proven ability to come up to speed quickly
- Hybrid office work 3x/week out of our Boston office
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
Forward Deployed Engineer
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering team.. In this role, you will be responsible for designing, developing, and deploying advanced AI agentic solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience, and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
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Implement agent-based AI solutions using the Workato Agentic AI platform
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Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
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Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
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Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows
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Act as a technical solutions expert with strong aptitude for troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform
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Develop and maintain robust, scalable, AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform
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Continuously monitor and improve AI system performance, ensuring efficiency and reliability
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Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation
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Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment
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Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base
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Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise
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Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs
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Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences
Requirements
Qualifications / Experience / Technical Skills
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BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field
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A total of 4+ years of relevant experience in design, development, and implementation.
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1+ year of experience with Workato or similar workplace orchestration and integration platform, is a must
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Proven experience in AI engineering, with a focus on agent-based systems
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Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations
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Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases
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Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus
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Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL
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Hands-on experience with any of the following: Java, Python, or Ruby
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Technical background or a solid understanding of technology and industry trends, especially in the app integration space
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Experience working with cloud business apps like Workday, NetSuite, Salesforce and ServiceNow - Marketo is a plus
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Good knowledge of microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus
Soft Skills / Personal Characteristics
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Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact
- Strong critical thinking and analytical skills, with an entrepreneurial and proactive mindset
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Ability to effectively prioritize tasks and manage time, even under high-pressure situations
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Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience
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Fast learner who can independently conduct extensive research, and synthesize ideas, information, and options quickly
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Proactive in solving problems and ready to take on additional initiatives and responsibilities as they emerge
For candidates based in California, New York, and Colorado the expected salary range for this role is $70,000–$100,000 not including bonus. Actual compensation will vary based on experience, qualifications, and location. This role may also be eligible for equity and benefits.
Job Req ID: 2614
Ready to apply?
Apply to Workato
Forward Deployed Engineer
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering team.. In this role, you will be responsible for designing, developing, and deploying advanced AI agentic solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience, and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
-
Implement agent-based AI solutions using the Workato Agentic AI platform
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Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
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Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
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Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows
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Act as a technical solutions expert with strong aptitude for troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform
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Develop and maintain robust, scalable, AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform
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Continuously monitor and improve AI system performance, ensuring efficiency and reliability
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Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation
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Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment
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Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base
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Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise
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Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs
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Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences
Requirements
Qualifications / Experience / Technical Skills
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BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field
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A total of 4+ years of relevant experience in design, development, and implementation.
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1+ year of experience with Workato or similar workplace orchestration and integration platform, is a must
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Proven experience in AI engineering, with a focus on agent-based systems
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Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations
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Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases
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Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus
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Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL
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Hands-on experience with any of the following: Java, Python, or Ruby
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Technical background or a solid understanding of technology and industry trends, especially in the app integration space
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Experience working with cloud business apps like Workday, NetSuite, Salesforce and ServiceNow - Marketo is a plus
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Good knowledge of microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus
Soft Skills / Personal Characteristics
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Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact
- Strong critical thinking and analytical skills, with an entrepreneurial and proactive mindset
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Ability to effectively prioritize tasks and manage time, even under high-pressure situations
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Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience
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Fast learner who can independently conduct extensive research, and synthesize ideas, information, and options quickly
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Proactive in solving problems and ready to take on additional initiatives and responsibilities as they emerge
For candidates based in California, New York, and Colorado the expected salary range for this role is $70,000–$100,000 not including bonus. Actual compensation will vary based on experience, qualifications, and location. This role may also be eligible for equity and benefits.
Job Req ID: 2615
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Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
CarGurus is seeking a Senior DevOps Engineer to join our Cloud Infrastructure team. This team is responsible for providing a reliable, secure, and consumable AWS based platform for revenue-generating applications and the product engineering teams behind them.
In this role you will be a key owner of the cloud platforms that power our global automotive marketplace, and you will help build opinionated, self-service infrastructure that lets engineers ship fast, safely, and with confidence. We are looking for a resourceful, curious individual who is energized by the prospect of designing thoughtful, scalable platforms that are essential to engineers across the entire company.
Role overview
Our team is responsible for designing and operating the core cloud infrastructure at CarGurus. This includes managing domains such as governance, cost attribution, networking, serverless workloads, and OS configuration/orchestration. We also handle CarGurus' edge infrastructure (registrars, DNS, CDN) and maintain essential shared engineering systems like GitHub, Artifactory, and Rundeck, which are critical for how our engineers build, deploy, and operate services.
What you'll do
- Platform Development & Evolution: Design, build, and operate CarGurus' production infrastructure in collaboration with support and build/delivery platform teams. Evolve compute, storage, and data platforms on AWS (e.g., S3, EC2, EKS, ELB, Route53, IAM).
- Automation & Infrastructure-as-Code (IaC): Drive IaC and automation practices (Terraform, Chef, Git, GitHub Actions, Concourse) to ensure secure, repeatable lifecycle operations.
- Cloud Governance: Shape and implement cloud governance, tagging, and reporting standards to support resource attribution and ownership.
- Networking & Edge Operations: Design and operate cloud networking, data protection mechanisms, and edge access components (Fastly CDN, Route53, HAProxy, Datadome).
- Self-Service & Developer Workflow: Utilize, support and enhance self-service platform offerings using AWS, AI and IaC patterns via Terraform.
- Shared Tools Ownership: Own and improve shared production tools and platforms such as Rundeck, GitHub, and Artifactory.
- Incident Management: Participate in incident response and on-call rotation.
- Mentorship & Documentation: Create and maintain documentation to facilitate the adoption and operation of platform services.
- Innovation: Utilize AI-assisted design and internal tools to explore new architectures, validate trade-offs, and accelerate the design and evolution of platform services and infrastructure.
- Agile Practices: Participate in the team's agile workflow and ceremonies.
What you'll bring
- Cloud Infrastructure & Operations: Deep experience operating production workloads in public/private cloud environments, utilizing role-based security, APIs, and production telemetry (metrics, logs, alerts) to enhance reliability and performance.
- Infrastructure as Code & CI/CD: Extensive background with infrastructure as code, configuration management, and CI/CD pipelines such as Terraform, Chef, Ansible, Puppet, GitHub Actions, or similar.
- Linux/Unix & Programming: Strong, hands-on Linux/Unix experience and proficiency in at least one high-level programming language such as Python, Ruby, Go or similar.
- Container/Orchestration: Experience with container or VM orchestration platforms such as Kubernetes/Helm/EKS, OpenShift, VMware, or similar.
- Networking & Security: Solid understanding of IP network routing, DNS, load balancing, security, and edge/CDN concepts.
- Web Application Familiarity: Familiarity with large-scale Java web application development and production operations, or similar high-volume environments.
Core Competencies
- Ownership & Communication: Proven ability to manage projects and communicate clearly and effectively with stakeholders.
- Partnership with Stakeholders: Proactive approach to partnering with cross-functional stakeholders to align infrastructure strategy with business goals and drive shared outcomes.
- Problem-Solving: Self-starter mindset with strong curiosity and a hands-on bias for problem-solving. Willingness to take calculated risks to deliver elegant solutions.
- Decision Making: Comfortable navigating ambiguity to uncover root drivers and making practical, well-reasoned design decisions.
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
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Who this job is right for
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What we are looking for
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About our work environment
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Required skills & experience
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