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Senior Manager, Strategic Initiatives (Fulfillment)
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About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.
You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.
If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.
What You’ll Do
Architect the Future of Fulfillment
- Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
- Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.
Build, Not Just Manage
- Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
- Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.
Leverage Data for Strategic Planning
- Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
- Build forecasting and scenario planning models to guide long-term network design and capacity planning.
Be a Cross-Functional Force Multiplier
- Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.
Standardize the Network
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.
Drive Strategic Initiatives at Scale
- Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
- Develop and execute multi-year roadmaps in partnership with senior leadership.
You Should Have
- 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
- Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
- A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
- Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
- Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
- Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).
Why This Role is Different
This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.
You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity:
We are currently seeking individuals for a full-time position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to shaping the future of logistics. We are looking for high-potential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry.
You will:
- Coach, manage, and develop a team of 30-100.
- Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
- Create, manage, and support recognition programs across your department.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Ensure procedures are followed for building security and product loss prevention.
- Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country.
- Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality.
- Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed.
- Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems.
- Serve as an escalation point to mitigate risks and resolve issues.
- Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them.
- Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network.
- Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
- Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.
You should have:
- 2+ years managing staff of 5 or more.
- Must be able to lift up to 49 pounds with or without reasonable accommodation.
- Must be willing and able to frequently push, pull, squat, bend, and reach.
- Must be able to stand/walk for up to 10-12 hours.
- Must be able to work in an environment where the noise level varies and can be loud.
- Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees.
- Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
- Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
- Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality.
- Precise communication around external partner decisions, issues, risks, and new processes.
- Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly.
- Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation.
- Experience leveraging problem-solving and data analysis skills to drive high judgment decisions.
- Strong presentation and interpersonal skills.
- Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment.
- Ability to adapt in a rapid growth, startup environment.
- Strong problem-solving skills.
- Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks.
- Personable and collaborative; strong affinity for working cross-functionally.
- Strong computer literacy skills, including usage of Google Sheets/Excel.
- Incredibly hardworking and willing to do what it takes for us to reach our goals.
- Experience in warehousing, fulfillment, or transportation/logistics management.
- Experience working with SQL, creating and running reports.
#LI-onsite
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
Senior Manager, Strategic Initiatives (Fulfillment)
Share this job
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.
You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.
If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.
What You’ll Do
Architect the Future of Fulfillment
- Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
- Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.
Build, Not Just Manage
- Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
- Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.
Leverage Data for Strategic Planning
- Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
- Build forecasting and scenario planning models to guide long-term network design and capacity planning.
Be a Cross-Functional Force Multiplier
- Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.
Standardize the Network
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.
Drive Strategic Initiatives at Scale
- Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
- Develop and execute multi-year roadmaps in partnership with senior leadership.
You Should Have
- 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
- Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
- A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
- Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
- Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
- Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).
Why This Role is Different
This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.
You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
Senior Manager, Strategic Initiatives (Fulfillment)
Share this job
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.
You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.
If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.
What You’ll Do
Architect the Future of Fulfillment
- Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
- Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.
Build, Not Just Manage
- Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
- Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.
Leverage Data for Strategic Planning
- Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
- Build forecasting and scenario planning models to guide long-term network design and capacity planning.
Be a Cross-Functional Force Multiplier
- Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.
Standardize the Network
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.
Drive Strategic Initiatives at Scale
- Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
- Develop and execute multi-year roadmaps in partnership with senior leadership.
You Should Have
- 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
- Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
- A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
- Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
- Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
- Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).
Why This Role is Different
This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.
You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
Onsite Warehouse Support Specialist
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As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: 5690 Industrial Parkway, San Bernardino, CA 92407
Role Description:
The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality.
What you’ll do:
- Run daily cycle counting and inventory control processes according to written SOP’s utilizing partner resources.
- Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite.
- Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA.
- Determine root cause of inventory adjustments and lead efforts to correct.
- Perform audits or other actions requested by merchants within the site.
- Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA.
- Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes.
- Communicate updates and relay important operational information about merchants directly to OSS Area Manager.
- Present weekly performance reports during business review with leaders from partner fulfillment center.
- Comply with all food safety and compliance policies and regulations.
- This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.
- Other duties/responsibilities as necessary.
What you’ll bring to the table:
- 2+ years of experience with ICQA processes in a 3PL or warehousing environment.
- Proficiency with Warehouse Management System software.
- Experience using an RF Scanner preferred.
- Demonstrated ability to work independently without direct supervision on-site.
- Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred.
- Excellent time-management and prioritization skills.
- Excellent attention to detail.
- Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members.
- Comfortable in a fast-paced and highly adaptive environment.
- Ability to lift 50 lbs. without any health limitations.
- Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs.
- Able to bend, stoop, reach above, and push/pull frequently.
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary of up to $50,000 for this role. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.
Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.
In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.
Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.
The Process Engineer is responsible for identifying and implementing process improvements across Home Chef fulfillment plants, with primary focus on machine operations. This role partners closely with cross-functional teams to improve process efficiency, equipment reliability and adherence to standard work processes.
Detailed Responsibilities:
Process Ownership & Standard Work
- Own centralized portioning processes by developing, and maintaining standard work, operating parameters, and process documentation for portioning systems
- Develop, track and analyze key process performance indicators (KPIs) for critical machinery, using data and on-floor observations to identify variability, inefficiencies, and improvement opportunities impacting safety, quality, throughput and yield.
- Lead scoping & implementation of process improvements and updates to standard work, ensuring changes are practical, sustainable, and aligned with day-to-day operational activities.
On the Floor Support & Training
- Maintain regular on-floor presence to observe process execution and assist with real-time troubleshooting of portioning operations.
- Coach machine operators, leads, and supervisors on proper process execution and equipment operation, reinforcing adherence to standard work and expected performance standards.
- Develop, update, and deliver training materials tied to standard work to build operator capability and support sustained process improvements.
Cross-functional Integration
- Serve as a key liaison between plant operations and cross-functional partners, including maintenance, engineering, and corporate CI teams to communicate process needs, issues, and improvement opportunities. .
- Support process trials, new product trials, and process or equipment changes.
This position requires <10% travel
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
- Experience in food manufacturing is preferred; strong candidates may have experience in supply chain, plant operations, or operational excellence roles.
- Experience supporting and improving automated machinery, with a working understanding of mechanical systems, controls interactions, and equipment operating parameters.
Exceptional communication skills with a demonstrated ability to drive results, manage conflict, build alignment, and collaborate effectively across cross-functional teams and with external partners.
Strong project management skills, with experience prioritizing multiple workstreams and facilitating structured problem-solving among diverse stakeholders. - Strong analytical skills, including experience using Excel to analyze data, build models, and clearly communicate insights to partners.
- Self-starter with a strong sense of ownership and a can-do mindset, focused on finding solutions and enabling progress rather than identifying obstacles. Demonstrated willingness to take initiative, adapt to changing priorities, and take on work of varying size and complexity.
High energy, strong interpersonal skills, and a proven ability to influence without authority while maintaining flexibility and accountability. - Strategic thinker with the ability to see the big picture while also diving into the details required to execute and sustain improvements.
- Completion of a four-year degree program in a related field (please describe): STEM degree such as Chemical or Mechanical Engineering and 1-2 years of experience in operations strongly preferred
More About Us
Perks and benefits
- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
How We Work Together
We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.
We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.
We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.
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We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.
We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.
Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.
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Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s ("FMIC") Global Transportation & Trade Compliance team, we focus on network optimization, global product movement, import/export execution, and the ability to ship from anywhere to anywhere. Trade Compliance is a fundamental and critical part of that seamless execution, encompassing FTZ operations, regulatory compliance, Free Trade Agreements, and Partner Government Agencies (PGAs).
An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.
We are searching for a Trade Compliance Specialist to serve as the primary liaison between our Global Trade Compliance, Product Development, and Supply Logistics teams. This role is critical in ensuring our innovative musical instruments and products are designed with trade compliance considerations from concept through launch — optimizing duty impacts, ensuring seamless importation and exportation into global markets, and ultimately getting products into musicians' hands around the world.
This is a hybrid role that may be based out of either Phoenix, AZ or San Bernardino, CA.
Essential Functions:
- Oversee daily U.S. import customs clearance activities, ensuring full compliance with CBP and applicable government agency regulations
- Serve as the primary point of contact for external customs brokers and freight forwarders; manage performance, address issues, and ensure timely and accurate customs processing
- Administer and maintain Foreign Trade Zone (FTZ) operations, ensuring adherence to compliance requirements including inventory control, record keeping, and reporting
- Prepare and maintain accurate import documentation, including HTS classifications, country of origin determinations, product valuation, duty calculations, and cost‑impact considerations.
- Partner with cross-functional teams — including logistics, procurement, and legal — to ensure import operations align with corporate objectives and compliance standards
- Conduct regular audits of customs entries and broker activities to verify accuracy, identify discrepancies, and maintain regulatory compliance
- Support internal and external audits, including CBP reviews and assessments from other relevant authorities
- Identify opportunities for process optimization and cost reduction within customs and import operations, and lead implementation of best practices
- Advise cross-functional teams on compliance requirements related to U.S. import/export regulations, including EAR, ITAR, OFAC, and Free Trade Agreements (e.g., USMCA)
- Perform other duties as assigned
Qualifications:
- Bachelor’s degree in international Trade, Supply Chain Management, Business, or a related field.
- 3–5 years of experience in trade compliance, customs operations, or international trade
- Strong knowledge of U.S. import/export regulations, including EAR, ITAR, OFAC, U.S. Customs regulations, and the HTS classification system
- Solid understanding of Free Trade Agreement utilization (e.g., USMCA) and eligibility documentation processes
- Familiarity with FTZ procedures and operations
- Proficiency in Microsoft Office Suite (Excel, Word, Access), ERP systems (SAP preferred), and trade compliance systems (e.g., SAP GTS, Descartes, Amber Road, Visual Compliance)
- Strong verbal and written communication skills, with the ability to translate complex trade regulations into clear, actionable business guidance
- Strong organizational skills and attention to detail, with the ability to manage multiple transactions simultaneously
- Analytical skills, ability to analyze data and prepare reports, statements, and projections
- Positive, dedicated attitude with a strong sense of ownership and commitment to continuous improvement
- Collaborative team player with a track record of driving results
- Licensed Customs Broker (LCB) or Certified Customs Specialist (CCS) designation preferred, but not required
About Fender Musical Instruments:
Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.
Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $55,000.00 - $70,000.00.
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