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Onsite Warehouse Support Specialist
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As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: 5690 Industrial Parkway, San Bernardino, CA 92407
Role Description:
The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality.
What you’ll do:
- Run daily cycle counting and inventory control processes according to written SOP’s utilizing partner resources.
- Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite.
- Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA.
- Determine root cause of inventory adjustments and lead efforts to correct.
- Perform audits or other actions requested by merchants within the site.
- Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA.
- Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes.
- Communicate updates and relay important operational information about merchants directly to OSS Area Manager.
- Present weekly performance reports during business review with leaders from partner fulfillment center.
- Comply with all food safety and compliance policies and regulations.
- This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.
- Other duties/responsibilities as necessary.
What you’ll bring to the table:
- 2+ years of experience with ICQA processes in a 3PL or warehousing environment.
- Proficiency with Warehouse Management System software.
- Experience using an RF Scanner preferred.
- Demonstrated ability to work independently without direct supervision on-site.
- Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred.
- Excellent time-management and prioritization skills.
- Excellent attention to detail.
- Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members.
- Comfortable in a fast-paced and highly adaptive environment.
- Ability to lift 50 lbs. without any health limitations.
- Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs.
- Able to bend, stoop, reach above, and push/pull frequently.
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary of up to $50,000 for this role. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.
Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.
In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.
Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.
The Director of Plant Operations owns end-to-end performance of the plant, including safety, quality, fulfillment, and cost. This role leads a cross-functional leadership team and drives operational excellence in a fast-paced, high-volume food manufacturing environment.
At Home Chef, this isn’t just about running a plant. You’ll play a key role in shaping how we operate, scale, and deliver for our customers every single day. From leading high-impact teams to solving complex operational challenges, this role sits at the center of our business and has a direct line to the customer experience.
You will be responsible for building strong teams, improving performance, and driving consistent execution across all plant functions, while fostering a culture rooted in accountability, collaboration, and continuous improvement.
What You’ll Do
Own Plant Performance & Strategy
- Set and execute the vision and strategy for on-time fulfillment of all production goals
- Lead and develop department leaders across production, warehouse, quality, maintenance, CI, and inventory
- Anticipate and proactively address operational challenges impacting performance
- Partner cross-functionally with corporate teams to remove barriers and drive results
- Ensure staffing plans align with production needs and operational goals
Lead, Develop & Inspire Teams
- Coach and develop leaders to build a high-performing, accountable organization
- Create a culture rooted in Home Chef’s “Customer First” mindset
- Drive employee engagement, retention, and a positive work environment
- Partner with HR to effectively manage employee relations, performance, and talent planning
- Lead regular communication cadences to align teams on performance, priorities, and goals
Drive KPIs & Financial Performance
- Own plant-level financial performance, including cost management and budget adherence
- Establish and drive accountability to key operational KPIs (safety, quality, delivery, cost)
- Develop and execute action plans to improve performance and achieve targets
- Maintain a strong understanding of cost drivers and operational efficiencies
Ensure Operational Excellence & Facility Standards
- Champion a “Safety First, Quality Always” culture across all levels of the organization
- Maintain a clean, organized, and audit-ready facility
- Ensure compliance with GMPs, food safety standards (SQF), and regulatory requirements
- Oversee inventory management practices and WMS implementation
- Drive adoption of tools, systems, and technologies that improve plant performance
Lead Continuous Improvement & Change
- Identify root causes of operational issues and implement sustainable solutions
- Partner with Continuous Improvement teams to deploy and scale initiatives
- Hold teams accountable to standard operating procedures while identifying opportunities to improve them
- Lead change management efforts across processes, systems, and teams
What Success Looks Like
- Consistently delivers on-time fulfillment and production targets
- Builds and develops a strong, accountable leadership team
- Improves key KPIs across safety, quality, cost, and efficiency
- Creates strong alignment between plant operations and corporate partners
- Establishes a culture of ownership, accountability, and continuous improvement
What You Bring
- 10+ years of experience in plant or manufacturing operations, preferably within food production
- Proven experience leading leaders in a high-volume, fast-paced environment
- Strong track record of owning and improving operational KPIs and plant performance
- Experience driving continuous improvement and change management initiatives
- Demonstrated ability to build high-performing teams and positive workplace cultures
- Strong business acumen with the ability to understand and manage cost drivers
- Excellent communication, leadership, and decision-making skills
- Experience with WMS, ERP systems, and standard business tools (Excel, etc.)
More About Us
Perks and Benefits
- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
How We Work Together
We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.
We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.
We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.
Be at Home at Home Chef
We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.
We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.
Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.
To view the California Applicant Notice click here
Ready to apply?
Apply to Home Chef
Seasonal FT Warehouse Associate - Start $17/hr & Weekly Pay
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About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
Join ShipMonk as a Morning Shift Seasonal Warehouse Associate – San Bernardino, CA
Looking for a role where you can stay active, build new skills, and be part of a team that powers the world of e-commerce? ShipMonk is hiring Seasonal Warehouse Associates to join our San Bernardino Fulfillment Center.
At ShipMonk, we’re the engine behind today’s fastest-growing e-commerce brands, making sure every package arrives with care. To keep the magic moving, we need driven, reliable team players who thrive in a fast-paced, energetic environment. If you’re ready to earn weekly pay while gaining valuable experience and being part of a supportive, high-energy team, this is the place for you!
Starting pay: $17/hour
Weekly pay every Friday
Daily payout option with the Rain app – withdraw up to 50% of your earned funds before payday for flexibility whenever you need it
Location: San Bernardino, CA
Morning shift hours:
DG (Sunday - Thursday 7:00 AM - 3:30 PM)
DQ (Tuesday - Saturday 7:00 AM - 3:30 PM)
What You’ll Do:
- Pick, pack, and sort products with accuracy and care, making sure every order is ready for its journey to a happy customer
- Prepare orders to ship quickly and efficiently, keeping our fulfillment network running smoothly
- Rotate through different warehouse functions, including receiving, replenishment, inventory, returns, wholesale, and special projects
- Stay active and engaged in a fast paced, high energy warehouse environment
- Help maintain organization and a safe, clean workspace, making ShipMonk a great place to work
- Use the latest tech tools (scanners, iPads, handheld devices) to make your work faster and more acurate
- Jump in to support other departments whenever needed
What You’ll Bring:
- A strong work ethic, positive attitude, and willingness to jump in wherever needed
- Ability to stand/walk for most of your shift and lift up to 50 lbs
- Comfortable working in a warehouse setting (noise, varying temperatures, and high energy!)
- Basic English reading/writing skills
- Must be 18 years or older
- Previous warehouse experience is a plus, but no experience required, we’ll train you!
Why You’ll Love It Here:
- Competitive starting pay + weekly pay
- Hands-on training with opportunities to learn new skills and grow your career
- A chance to be part of a team that’s driving the future of e-commerce
- Commitment to safety – we prioritize a safe, secure, and supportive work environment for everyone
- Daily payout option with the Rain app – withdraw up to 50% of your earned funds before payday for financial flexibility
- A clean, organized, and collaborative workplace
- The excitement of being part of a fast-growing company where your work directly impacts customers across the globe
If you’re ready to roll up your sleeves, stay active, and join a fast moving, high energy team, apply today and be part of the ShipMonk family this season!
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonk