• Serverless AI has clear product-market fit with measurable activation and retention metrics improving quarter over quarter.
• Multi-node jobs and autoscaling endpoints are shipped and adopted by customers running production workloads.
• Cold start time is reduced from 1-3 minutes to under 60 seconds for common workloads through a combination of product and infrastructure improvements you drove.
• Developer experience (CLI, docs, error messages, onboarding flow) sets the standard that developers expect from a next-generation AI cloud.
• At least 3 product decisions you made are directly attributable to customer conversations or data analysis you conducted.

• Co-own the Serverless AI product roadmap — Jobs, Endpoints, and DevPods — taking primary ownership of specific product areas while collaborating closely with the other PM on shared priorities and cross-cutting decisions.
• Write detailed, technically precise PRDs that engineering teams can execute against. Our PRDs specify CLI syntax, API contracts, state machines, and billing models — not abstract feature descriptions.
• Make build/buy/defer decisions on capabilities like autoscaling, multi-node orchestration, HTTPS termination, secret injection, and health checking based on customer signal and strategic priorities.

• Understand the full workload lifecycle: container image pull → VM provisioning → GPU attachment → workload execution → cleanup — well enough to identify bottlenecks and propose solutions.
• Evaluate technical trade-offs in areas like container cold start optimization (image caching, snapshot restore, warm pools), GPU scheduling and bin-packing, and storage mount performance.
• Work directly with engineers on architecture decisions for distributed training support, endpoint autoscaling policies, and fault tolerance mechanisms.
• Stay current on the fast-moving serverless GPU infrastructure space — new inference frameworks (vLLM, TensorRT-LLM, SGLang), container runtimes, orchestration approaches — and translate trends into product direction.

• Run customer discovery and feedback sessions with ML engineers and platform teams at AI startups and enterprises. Turn qualitative insight into specific product actions.
• Analyze usage data, activation funnels, and churn patterns to identify where users get stuck and what features drive retention.
• Track market dynamics, emerging technologies, and industry trends to inform product strategy and ensure Nebius stays ahead of where the market is heading.
• Define and iterate on pricing, packaging, and tier strategy for Serverless AI.

• Own the technical content strategy: quickstart guides, tutorials, reference architectures, and example workloads that reduce time-to-first-job.
• Partner with marketing on developer-focused campaigns, webinars, and conference presence.
• Work with Solution Architects and Sales to qualify serverless-fit opportunities and support technical evaluations.

• You have built, shipped, and iterated on infrastructure or platform products used by developers or ML engineers. Not consumer apps. Not dashboards. Infrastructure.
• You understand containers at a practical level — Docker, image registries, container runtimes, resource limits, networking. You've debugged why a container won't start, why GPU isn't visible inside it, or why a mount isn't working.
• You have working knowledge of GPU computing for AI/ML: what GPU types exist and when to use them, how training and inference workloads differ in resource requirements, what vLLM / TensorRT-LLM / Triton are and why they matter.
• You can read a CLI reference and know if it's well-designed. You've shaped developer-facing APIs, CLIs, or SDKs.
• You have run real customer discovery — not surveys, but technical conversations with engineers where you learned something that changed your product direction.
• You have 3+ years of product management experience in cloud infrastructure, AI/ML platforms, or developer tools.

• Ability to whiteboard a workload lifecycle (submit → schedule → provision → execute → cleanup) and identify failure modes at each step.
• Understanding of autoscaling trade-offs: scale-to-zero vs. warm pools, scaling metrics (queue depth, latency, utilization), cold start implications.
• Familiarity with inference serving concepts: batching, model loading, quantization, KV-cache management, multi-model serving.
• Understanding of distributed training concepts: data parallelism, model parallelism, communication overhead, checkpointing.
• Ability to reason about pricing models: per-second vs. per-request vs. per-token, and how pricing interacts with product architecture.

• Experience at a serverless or GPU cloud company.
• Hands-on ML engineering background — you've trained models, deployed inference endpoints, or built ML pipelines yourself.
• Experience with Kubernetes for ML workloads (Kubeflow, KServe, Ray Serve) and understanding of why many ML teams want to avoid it.
• Prior experience building a product from early stage to scale in a fast-growing market.
• Background in systems engineering, distributed systems, or site reliability engineering.

• You are more comfortable in a terminal than in a slide deck.
• You form strong opinions based on data and direct customer signal, and you update them when evidence changes.
• You are energized by building at pace — small team, fast-evolving product, big opportunity.
• You care about developer experience at the level of error messages, CLI flag naming, and documentation quality.
• You'd rather ship a smaller thing that works perfectly than a bigger thing that's mediocre.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

• Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
• Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
• Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
• Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
• Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

• Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
• Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
• Translate technical complexity into clear business impacts for executive stakeholders.
• Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed. 

Cross-Functional & Pod Coordination

• Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
• Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
• Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
• Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

• Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
• Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
• Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

• Define and track deployment KPIs, such as:
• Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
• Milestone On-Time Rate
• Defect and incident trends during QA/UAT and Hypercare
• Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
• Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

• 5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
• Hands-on experience delivering solutions involving at least one of:
• Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
• Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
• Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
• Excellent communication, facilitation, and conflict resolution skills.
• Proven track record managing multiple concurrent projects with global, distributed teams.
• Fluency in English & German is required

NICE TO HAVE:

• Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
• Background in professional services or consulting working with enterprise clients.
• Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
• Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
• Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

About the opportunity

Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.

As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.

What to expect? 

• Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
• Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
• Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
• Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.

What you need to be successful?

• 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
• The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
• Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
• Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
• Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
• Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.

As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.

What to expect? 

• Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
• Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
• Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
• Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.

What you need to be successful?

• 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
• The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
• Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
• Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
• Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
• Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.

As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.

What to expect? 

• Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
• Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
• Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
• Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.

What you need to be successful?

• 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
• The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
• Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
• Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
• Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
• Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a (Senior) Partner Solution Engineer, you will play a key role in enabling Parloa’s partner ecosystem to successfully position, sell, and implement our conversational AI platform. You’ll work closely with strategic and emerging partners, guiding them through the technical journey from discovery and solution design to validation and deal support.

This is your opportunity to scale impact through others: equipping partners to confidently build, demo, and deliver AI-driven customer experiences while directly influencing pipeline growth and deal success.

Areas of ownership:

• Partner Technical Enablement: Enable partners to effectively position and deliver Parloa solutions by coaching them on discovery, demos, solution design, and scoping.
• Technical Sales Support (Partner-led): Support partner-led and co-sell opportunities by leading technical discovery, solutioning, and validation throughout the pre-sales cycle.
• Solution Design & Architecture: Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes.
• Partner Advisory: Act as a trusted technical advisor to partners, translating Parloa’s platform capabilities into clear business value for both technical and non-technical stakeholders.
• Ecosystem Collaboration: Work closely with Sales, Partnerships, Product, and Customer teams to drive successful partner engagements and aligned go-to-market execution.
• Product & Feedback Loop: Represent partner and customer insights to Product and Engineering, contributing to roadmap discussions and continuous improvement.

Who you are:

• 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology
• Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture
• Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models
• Ability to translate technical concepts into clear business value and outcomes
• Excellent communication and presentation skills, with confidence in both technical and executive conversations
• Strong coaching and enablement mindset, with the ability to guide partners effectively
• Structured and solution-oriented approach, with the ability to navigate ambiguity and multiple stakeholders
• Technical curiosity and interest in AI-driven products and customer experience
• Native or bilingual in English

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

ABOUT THE TEAM:

As the Head of Data, you will be the visionary leader responsible for defining and executing our company data strategy. You will lead our data team to build a world-class data platform that bridges the gap between technical engineering and business value.

Your focus will be on evolving our data function into a strategic powerhouse to stakeholders from across the whole organization. You will own and drive the roadmap that aligns our data engineering capabilities with measurable business impact, ensuring our data infrastructure not only scales with our global client base but also becomes a key differentiator in how we make decisions, demonstrate product value and power future innovations.

We seek a strategic leader with demonstrated experience in a B2B SaaS environment. The ideal candidate must be capable of developing a clear strategy, securing alignment with key stakeholders including the CTO, VP of Product and VP of Customer Success, and executing with a high degree of autonomy.

For this position, we need professionals who are already based in Berlin or willing to move to Berlin.

ONCE YOU ARE HERE YOU WILL:

• Own the data roadmap, transitioning the team from a hands-on setup phase to a scalable, strategic function that supports the entire organization.
• Directly manage, mentor, and grow a cross-functional team of 4 individuals consisting of a Data Engineer, an Analytics Engineer, and Analysts, focusing on maximizing team efficiency, fostering greater ownership, and promoting the capabilities and professional fulfillment of your direct reports.
• Partner with the Post-Sales team to make QBRs reliable, self-service and automated, ensuring we can clearly demonstrate the value of our product through insights for our global clients such as H&M, Sephora and Adidas.
• Oversee the transition toward a unified data platform that integrates Product Analytics, Business Decision Making and Machine Learning workloads.
• Set the standards for data governance, reliability, and resilience across our modern data stack (with tools including BigQuery, DBT and Kafka).
• Act as the key bridge between R&D and business stakeholders, ensuring data is a first-class citizen in all decision-making.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 7-10 years of leadership experience managing data teams, ideally having managed through a "scale-up" phase in at least two different companies.
• The ability to utilize and transform hands-on experience into focus on project management, team health, and high-level architectural planning.
• A deep understanding of B2B-the SaaS business models and experience working with cross-functional business stakeholders.
• While this is not a hands-on role, a strong grasp of data lakes, streaming architectures and modern DWH concepts are must have.
• Strong ability to translate complex data infrastructure challenges into business impact for non-technical leadership

OUR TECH STACK:

• Data Warehouse: Google BigQuery
• Transformation & BI: DBT, Looker
• Ingestion & Pipelines: Kafka, PostgreSQL, Strimzi, Fivetran and more
• Infrastructure: GCP, Kubernetes, Docker

• 90+ team of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

ABOUT THE TEAM:

As the Head of Data, you will be the visionary leader responsible for defining and executing our company data strategy. You will lead our data team to build a world-class data platform that bridges the gap between technical engineering and business value.

Your focus will be on evolving our data function into a strategic powerhouse to stakeholders from across the whole organization. You will own and drive the roadmap that aligns our data engineering capabilities with measurable business impact, ensuring our data infrastructure not only scales with our global client base but also becomes a key differentiator in how we make decisions, demonstrate product value and power future innovations.

We seek a strategic leader with demonstrated experience in a B2B SaaS environment. The ideal candidate must be capable of developing a clear strategy, securing alignment with key stakeholders including the CTO, VP of Product and VP of Customer Success, and executing with a high degree of autonomy.

For this position, we need professionals who are already based in Berlin or willing to move to Berlin.

ONCE YOU ARE HERE YOU WILL:

• Own the data roadmap, transitioning the team from a hands-on setup phase to a scalable, strategic function that supports the entire organization.
• Directly manage, mentor, and grow a cross-functional team of 4 individuals consisting of a Data Engineer, an Analytics Engineer, and Analysts, focusing on maximizing team efficiency, fostering greater ownership, and promoting the capabilities and professional fulfillment of your direct reports.
• Partner with the Post-Sales team to make QBRs reliable, self-service and automated, ensuring we can clearly demonstrate the value of our product through insights for our global clients such as H&M, Sephora and Adidas.
• Oversee the transition toward a unified data platform that integrates Product Analytics, Business Decision Making and Machine Learning workloads.
• Set the standards for data governance, reliability, and resilience across our modern data stack (with tools including BigQuery, DBT and Kafka).
• Act as the key bridge between R&D and business stakeholders, ensuring data is a first-class citizen in all decision-making.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 7-10 years of leadership experience managing data teams, ideally having managed through a "scale-up" phase in at least two different companies.
• The ability to utilize and transform hands-on experience into focus on project management, team health, and high-level architectural planning.
• A deep understanding of B2B-the SaaS business models and experience working with cross-functional business stakeholders.
• While this is not a hands-on role, a strong grasp of data lakes, streaming architectures and modern DWH concepts are must have.
• Strong ability to translate complex data infrastructure challenges into business impact for non-technical leadership

OUR TECH STACK:

• Data Warehouse: Google BigQuery
• Transformation & BI: DBT, Looker
• Ingestion & Pipelines: Kafka, PostgreSQL, Strimzi, Fivetran and more
• Infrastructure: GCP, Kubernetes, Docker

• 90+ team of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

GTM Engineer at Unframe

Location: Remote (Global)

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the role:

We’re hiring a GTM Engineer to build the systems that power our GTM motion and enterprise sales execution.

You will design and implement the automation, tooling, and data infrastructure that turns GTM strategy into repeatable pipeline. You’ll work directly with Sales Leadership, Enablement, Marketing, and Solutions to remove friction, increase selling time, and scale outbound in a thoughtful way.

If you enjoy creating systems that make sales teams materially more effective, this role is for you!

What you’ll do:

• Build scalable outbound infrastructure, including account selection, sequencing, enrichment, and routing, aligned to ICP and vertical strategy
• Design and maintain automations and integrations across Salesforce and the GTM stack that eliminate manual work for AEs and SDRs
• Create and manage GTM Agents built in support of seller productivity and GTM execution
• Partner with Sales Leadership, Enablement, and Marketing to ensure systems reinforce how we sell
• Evaluate and implement new tools and light scripting (APIs, automation platforms) with scale and maintainability in mind

What we are looking for:

• 3–6 years in Sales Ops, RevOps, Growth Ops, or a GTM Engineering-style role
• Experience supporting enterprise or complex B2B sales
• Proven track record building outbound or pipeline automation
• Strong CRM fluency (Salesforce preferred)
• Experience with sequencing and enrichment platforms
• Comfortable working with structured data (SQL or similar is a plus)

Why join us?

• Real ownership from day one. Drive decisions, shape ideas and make them work.
• Your fastest learning years. Build alongside founders and VPs in a space that moves weekly.
• You'll have the opportunity to write and build what comes next.

Ready to Build the Future?

If this opportunity excites you, apply now!

Please submit your resume in English.

To learn more about our team and office culture in Berlin, Germany, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/berlin
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Berlin-Location-EI_IE969384.0,7_IL.8,14_IC2622109.htm

The Professional Services Engineer is a key technical resource supporting post-sales activities and customer success. This role combines product expertise with strong customer relationship skills to ensure successful implementation, configuration, and ongoing support of product deployments. The ideal candidate will have a broad knowledge of the product portfolio, excellent troubleshooting abilities, and the capacity to work closely with customers to maximize the value of their purchased solutions.

Responsibilities:

• Develop and maintain comprehensive knowledge of products and security awareness practices.
• Implement and configure products for small to mid-sized business customers post-purchase.
• Build and maintain strong relationships with key customer contacts.
• Record and track customer deployment activities.
• Support Snr. Professional Services colleagues and mentor junior team members as needed.
• Adhere to and promote security awareness practices
• Work closely with the Account Management team to ensure customers receive value from their purchased solution(s).
• Independently troubleshoot and resolve the majority of technical issues, seeking assistance from senior colleagues for more complex problems.
• Complete all policy requests received from customers or when supporting other team members.

Minimum Qualifications:

• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Minimum of 1 year experience in similar or related position
• Two-year degree preferred
• Familiarity with firewall and email protocols is preferred
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Germany and be able to speak fluent German and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent German and English

About the Role:

Vercel's sales team is filled with hardworking, deeply technical people spanning a range of business functions (developers, operations, marketing, product, IT) to help create a new category. We are a fast-growing organization with a strong preference to grow team members and promote from within! You will be the dominant driver of revenue growth and be on the front- lines of evangelizing our platform to both new and existing customers.

If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.

What You Will Do:

• Build and execute multi-year account plans across a curated set of named Major Accounts in DACH, with cloud, SI, and agency partners embedded in the strategy from day one
• Develop and activate partner relationships to source pipeline, co-sell into accounts, and accelerate deal cycles
• Drive net-new revenue through outbound ownership, deep discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite
• Translate Vercel's platform into board-level narratives around developer productivity, infrastructure consolidation, and AI transformation as operational levers
• Own complex commercial negotiations and position Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation

About You:

• 5-10+ years enterprise SaaS, with a track record of closing six and seven-figure deals in major or strategic accounts
• Experienced working a partner-influenced or co-sell motion — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just list them as references
• Fluent in German and English; equally comfortable with a CTO on architecture and a CFO on TCO
• A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximise long-term revenue
• Fluent in MEDDPICC
• Genuinely able to articulate AI and modern web technology - enough to lead credible conversations with senior engineering and product leadership without leaning on a solutions engineer initially
• A value seller who leads with business outcomes, not feature lists
• A disciplined forecaster and curator of tight systems hygiene

Bonus If You:

• Have a background in web development, developer tooling, web infrastructure, cloud, or AI/ML platforms
• Come equipped with existing relationships with AWS, or other major SI/ISV players active in DACH
• Have experience navigating ELAs, global framework agreements, or regulated industry procurement in the DACH market

Benefits:

• Great compensation package and stock options.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
• Remote Friendly - Work with teammates from different time zones across the globe.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

About the role:

We are looking for a Forward-Deployed Engineer to join our Professional Services team. This is not a traditional consulting role—you will embed directly with our most strategic enterprise customers to drive transformational outcomes across frontend modernization, platform migrations, and AI adoption.

In this role, you will lead complex Next.js migrations, architect high-performance applications, and build production AI solutions—all within customer environments. You'll work hands-on-keyboard alongside customer teams, whether you're migrating a legacy React application to App Router, conducting a deep-dive code audit, or deploying production agents using Vercel's AI SDK. You will be equally comfortable leading a technical discovery session with engineering leadership as you are refactoring a complex rendering strategy or optimizing an agentic workflow.

Our Forward-Deployed Engineers operate with high agency and autonomy. You'll navigate ambiguous enterprise environments, assess technical debt, design migration strategies, and deliver measurable business value—all while building long-term relationships that expand our partnership with each customer.

You will report to the Director of Professional Services and will be remote-first with significant travel (25-40%) to customer sites for embedded engagements.

What you will do:

1. Lead complex frontend migrations—modernizing legacy React, Vue, or other frameworks to Next.js, including Pages to App Router transitions, incremental adoption strategies, and large-scale codebase transformations.
2. Conduct technical assessments and code audits, analyzing customer codebases for performance bottlenecks, architectural anti-patterns, and optimization opportunities—delivering actionable roadmaps that drive measurable improvements.
3. Architect and implement high-performance Next.js applications, leveraging App Router, Server Components, streaming, ISR, edge functions, and advanced rendering strategies to meet enterprise scale and performance requirements.
4. Optimize Core Web Vitals and application performance, using tools like Vercel Speed Insights to diagnose issues and implement fixes that improve SEO, conversion rates, and user experience.
5. Build production AI solutions using Vercel's AI SDK and AI Cloud—including conversational interfaces, production agents, MCP servers, and agentic workflows that transform customer operations.
6. Embed with strategic customers to build production applications—working within their systems, understanding their constraints, and shipping TypeScript code that goes live.
7. Drive enablement and knowledge transfer through workshops, pair programming, and documentation—ensuring customer teams can extend and maintain solutions independently.
8. Navigate complex enterprise environments by building relationships with stakeholders across engineering, product, and executive teams—translating technical capabilities into business outcomes.
9. Participate in pre-sales activities by providing technical expertise during discovery calls, scoping sessions, and proposal development for migrations, audits, and AI transformation engagements.
10. Contribute to our service evolution by identifying repeatable patterns, building reusable components, and sharing implementation insights back to Product and Engineering teams.

About you:

• 5+ years of experience in software engineering with at least 2 years in a customer-facing technical role (consulting, solutions engineering, forward deployed engineering, or technical founder experience).
• Expert-level TypeScript skills—this is your primary language. You write production TypeScript daily and have strong opinions on type safety, patterns, and tooling.
• Deep expertise in Next.js, with a proven track record of architecting and delivering complex applications using App Router, Server Components, server-side rendering (SSR), static generation (SSG), incremental static regeneration (ISR), and edge functions.
• Demonstrated experience leading frontend migrations—you've modernized legacy applications to Next.js, navigated incremental adoption strategies, and understand the challenges of migrating large codebases in production environments.
• Mastery of React and its ecosystem, including advanced state management, performance optimization, and modern patterns like streaming, suspense, and concurrent features.
• Production experience with LLMs and AI applications, including prompt engineering, agent development, and tool use patterns. Familiarity with Vercel's AI SDK is strongly preferred.
• High agency with comfort in ambiguity—you thrive when given a problem to solve rather than a task to complete, and you can navigate complex organizations to drive outcomes.
• Exceptional communication skills with the ability to conduct technical discovery, present to executives, mentor engineers, and build lasting customer relationships—all with a low-ego, collaborative approach.
• Business acumen to understand customer objectives, translate technical capabilities into ROI, and identify expansion opportunities throughout engagement lifecycles.
• Willingness to travel 25-40% to customer sites for embedded work and relationship building.

Bonus if you:

• Have led large-scale migrations from legacy frameworks (Create React App, Gatsby, custom webpack setups) to Next.js in enterprise environments.
• Have expertise in performance optimization and Core Web Vitals, with experience diagnosing and fixing LCP, CLS, and INP issues at scale.
• Have experience with Model Context Protocol (MCP), building MCP servers, or implementing complex tool-use patterns in production AI applications.
• Have led enterprise AI transformation initiatives, including building production agents that automated manual processes or replaced legacy systems.
• Have worked with micro-frontends, module federation, or multi-team frontend architectures.
• Have contributed to the Next.js, React, or AI SDK open-source projects, or maintain popular related libraries.
• Have experience with enterprise deployment patterns including security reviews, compliance requirements, and multi-region architectures.
• Have a background in financial services, healthcare, retail/e-commerce, or media—industries with complex frontend ecosystems and growing AI adoption.
• Have spoken at conferences or published thought leadership on frontend architecture, migrations, or AI applications.

Benefits:

• Great compensation package and stock options.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
• Remote Friendly - Work with teammates from different time zones across the globe.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

About The Role:

Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and unlock growth by guiding customers through their most important technical milestones. DSEs proactively engage with customers in time-boxed, outcome-driven motions—such as onboarding, go-live readiness, and post-launch stabilization—that help unblock progress and set customers up for long-term success on Vercel. They work with a wide variety of customers—from fast-moving startups to established enterprises—adapting their approach to match the needs and pace of each.

These engagements are designed as short, focused sprints with clear objectives, allowing DSEs to work with many customers while delivering meaningful impact. By focusing on production-readiness, performance, and optimization, DSEs ensure customers can launch with confidence and scale effectively.

Beyond individual engagements, DSEs capture repeatable solutions and translate them into documentation, playbooks, and best practices—extending the impact of their work to thousands of developers. In doing so, they strengthen Vercel’s customer intelligence, reduce friction across the developer journey, and improve the overall efficiency of our customer experience.

What You Will Do:

• Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel
• Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
• Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
• Identify and unblock opportunities for customer growth and expansion
• Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers
• Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements
• Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale

About You:

• 3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
• Strong knowledge of Next.js, React, and modern web performance best practices
• Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
• Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
• Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations.
• Must have used Vercel or Next.js, or a comparable platform.
• Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources.

Bonus If You:

• Have contributed to open-source projects, technical documentation, or developer advocacy initiatives
• Bring experience in incident management, debugging serverless functions, or optimizing frontend performance
• Are comfortable working in a fast-paced, global, remote-friendly environment

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Salary will be based on job-related skills, experience, and location. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

#LI-DNI

Why You’ll Love This Role 

We are seeking an Enterprise Regional Sales Manager who is ambitious, adaptable, and enthusiastic. A successful Enterprise Regional Sales Manager at Cribl will clearly articulate our value proposition and execute on proven sales processes. This Regional Sales Manager will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for an Account Executive who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers across Austria and Switzerland.

Please note, this is a remote position based out of Germany. We are looking for candidates to live local to the territory and focus on Austria and Switzerland.

As An Active Member Of Our Team, You Will...

• Develop a business plan to overachieve sales goals
• Manage and maintain the entire sales ecosystem from generating leads through closing
• Help customers understand the value of Cribl during the sales process
• Articulate our value proposition up and down the organization, from engineer up to CxO
• Forecasting predictably and hitting sales targets
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
• Focus on Austria and Switzerland Territory

If You’ve Got It - We Want It 

• 4+ years of quota carrying Enterprise Security sales experience calling on Security (SIEM & Observability) & IT Personas (CISO/CIO’s)
• Experience working with at least one earlier stage start-up organization <1000 employees or has demonstrated entrepreneurial skills throughout their career
• A proven track record of landing 5+ new logos each year and demonstrated ability to run a complex sales process
• Experience selling through a channel led motion 
• Able to create demand in a territory and selling un-budgeted solutions
• Background using MEDDIC 
• Experience of working with clients in Austria and Switzerland 

#LI-GC1
#LI-Remote

JetBrains is a leading software company. For over 25 years, we have strived to make the most effective developer tools on earth. Our tools accelerate production, empowering developers and teams worldwide to grow, discover, and create.

YouTrack is a project management tool used by more than 100,000 teams worldwide. In recent years, YouTrack has seen steady growth in both revenue and customer adoption. We continue to actively develop YouTrack and have a strong roadmap ahead.

The YouTrack Marketing and Business Development team is seeking a German-Speaking Customer Success Engineer. You’ll be responsible for cultivating relationships with our small, mid-sized, and enterprise customers, as well as for helping our partners develop their capabilities to deploy YouTrack successfully, both in the DACH region and worldwide.

As part of our team, you will:

• Provide technical guidance and pre-sales engineering assistance to potential new customers.
• Provide onboarding sessions for new customers and technical training for existing ones.
• Develop key sales, demo, and promo materials for YouTrack and adapt existing demo setups for specific use cases.
• Manage existing large accounts and work proactively to retain and develop them.
• Act as a liaison between customers and the product team.
• Recruit potential partners and work with existing ones to develop their YouTrack deployment capabilities.

We’ll be excited to have you on our team if you:

• Have at least three years of customer-facing experience in project management, software development, or a related discipline.
• Can speak and write English fluently, as it is the preferred language of communication with customers, partners, and the team.
• Can speak and write German at a professional level, as it is required for customer interactions, including meetings, demos, and written communication.
• Have strong interpersonal communication skills, both verbal and written.
• Are comfortable giving both in-person and remote presentations, hosting Q&A sessions, and conducting product demos.
• Have a technical background, experience with developer tools, and hands-on experience in software development, QA, system administration, release automation, or a related field.
• Are able to work efficiently and independently in a distributed team.
• Have a proven track record of building and developing relationships in the B2B sphere.

#LI-REMOTE
#LI-JP1 

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Manager, Value Engineer - Public Sector, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Manager, Value Engineering - Public Sector you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven pre-sales and consulting skill set and the capability to bring AI to the Public Sector through the Celonis Process Intelligence platform. You’ll spearhead our mission to make processes work in the public sector - for citizens, government agencies and the planet, creating efficient, resilient processes which will shape a modern, citizen-oriented state

You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends in the Public Sector and Government Agencies and the strategic challenges of the department Leaders and C-Suite 
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.
• Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 
• Communication Skills: Native or near-native fluency in English and German (written and verbal)

Given the rise in cybercrime and large-scale DDoS attacks on the Internet, our defense services are essential for protecting IONOS and our customers. We safeguard against various Internet threats, including attacks and data theft. To achieve this, we operate a global network of scrubbing centers, providing terabit-level attack filtering capacity. Furthermore, our distributed security platforms effectively leverage our own global Internet backbone.

Tasks

Lead the future of IONOS defense portfolio — as Sr. Manager Defense Platform Services you will own the vision and roadmap of our defense services. On top of that, your responsibilities are:

• Lead an international, distributed team of highly skilled security experts and team up with network engineers and architects, information security, cloud teams, software development  and sales.
• Define and execute the strategy and roadmap for DDoS defense, Content Delivery Network (CDN), Web Application Firewall (WAF), and Intrusion Prevention System (IPS) capabilities in partnership with senior leadership.
• Create product requirements, drive strategic initiatives, and guide the team to deliver innovative solutions.
• Partner with professional services and pre-sales teams to onboard new tenants and enterprise customers and ensure successful implementation and delivery.
• Establish and own service levels and KPIs (e.g., availability targets, mean time to detect/mitigate, false-positive rates) and publish regular DDoS threat and trend reports.

Qualifications

You have studied Computer Science/Engineering or have completed comparable education. You have a keen interest in security topics and have the following qualifications:

• 5+ years of professional experience in network security as security architect, solutions architect, product management or professional services engineer.
• 2+ years of leadership experience with strong team management skills, preferably in international environments.
• Comprehensive expertise and proven hands-on experience with DDoS on-premise and cloud solutions; knowledge of web application protection, packet inspection, and hardware offloading is desirable.
• Excellent communication and presentation skills in both written and verbal, ability to interact effectively with executives, engineers, stakeholders and customers.
• Proven project management experience; understanding of key standards such as ISO 27001, BSI C5, and NIS2 preferred.
• A strategic and proactive mindset — you think ahead and act fast.

Language: English required, German is a plus

Location: Berlin or Karlsruhe

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact.

We’re looking for an experienced General Legal Counsel (m/f/d) to join and lead the legal, compliance, and governance functions at one of our Ecosystem Companies.

As an General Legal Counsel, you’ll act as a trusted advisor to leadership and teams across the business, managing a wide variety of commercial, employment, and compliance matters while driving scalable legal processes that enable growth.

Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration.

In this role, you’ll:

Commercial & Contracting Excellence

• Draft, negotiate, and close high-value commercial contracts across B2B sales, procurement, logistics, SaaS, and partnerships.
• Build scalable contract templates, playbooks, fallback rules, and negotiation guidelines that shorten deal cycles while protecting the company.
• Advise Sales, Procurement, Growth, and Finance on pricing structures, payment terms, supplier agreements, international expansion, and new business models.
• Manage supplier disputes, customer claims, and operational risk situations pragmatically and commercially.
• Translate legal risk into clear, actionable decisions for the business.

M&A Execution

• Lead the legal lifecycle of approximately three acquisitions per year
• Own the SPA process, coordinate local counsel across jurisdictions, and drive deals to closing
• Support due diligence, transaction structuring, and integration planning

People & Employment Law

• Support the People team on German employment law matters including hiring, contracts, terminations, warnings, restructurings, and compliance
• Draft and refine employment agreements, HR guidelines, and internal policies
• Advise leadership on complex personnel matters with clarity, empathy, and legal precision

Compliance, Governance & Risk 

• Monitor EU and German regulatory developments affecting trade, logistics, payments, data, and digital operations.
• Manage corporate governance matters for German entities and coordinate with external counsel where required.
• Design simple, scalable compliance processes aligned with our operational model.
• Promote a culture of proactive compliance and commercial discipline.

Your Profile: 

• AI-Native: You don't just "use" AI; you prompt-engineer your workflow. You are comfortable building a "no-code" legal stack.
• Volljurist/in with two Staatsexamina and eligible for registration as Syndikusrechtsanwalt.
• 3+ years PQE from a top-tier law firm or in-house team—ideally in tech, marketplaces, logistics, or fast-scaling B2B businesses.
• Business-fluent in German and English (English is our internal operating language).
• Operational Mindset: You value deal velocity over long memos. You quantify risk in dollars, not just "could/might" language.
• Thrives in an office-only, high-tempo environment with fast decisions and constant iteration.

Please note that this position is based in Berlin. 

Benefits and Perks:

• Fulfil a role with entrepreneurial freedom and help scale a high-impact business model
• Join an experienced founding team of serial and 2nd-time founders
• Attractive base and bonus compensation program
• Collaborate with top-tier investors and angels (incl. various unicorn founders) as well as leading market experts

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

The Role

Gigs for Work is our employee phone plan management platform — one platform that lets companies manage business phone plans for distributed teams across 50+ countries. We're building the sales function for this product from scratch, and this is a senior IC hire with genuine ownership: of a region, a pipeline, and a number.

You'll sell into Security, HR, IT, Procurement, and Finance at enterprise companies, running complex, multi-stakeholder deals without a dedicated sales engineer, sales ops team, or pre-built playbook to lean on. If you're the kind of salesperson who thrives when the path isn't paved — and who wants the upside that comes with that — this role is built for you.

What You Will Do

• Enterprise Pipeline & Outreach: Build and manage a healthy outbound pipeline from scratch. Identify and engage senior decision-makers in Security, HR, IT, Procurement, and Finance at enterprise companies, and develop tailored outreach strategies for each buyer segment.
• Full-Cycle Deal Ownership: Own every stage of the sales process from first contact to signed contract. Navigate complex, multi-stakeholder buying processes, build compelling business cases, and drive deals through procurement and legal independently.
• Account Growth: Develop long-term relationships with customers post-close, partnering with the team to identify expansion opportunities and ensure retention.
• Go-to-Market Strategy: Define your ICP, build outreach playbooks by buyer segment, and develop a regional strategy with a high degree of autonomy. You'll bring structure to ambiguous problems and take accountability for what works.
• Cross-functional Influence: Work closely with Product, Engineering, and Operations to feed market insights back into the roadmap. At this stage of the company, your field intelligence directly shapes what we build next.

What We Are Looking For

• Enterprise Sales Track Record: You have a proven history of winning and expanding enterprise accounts, ideally at a company in a period of rapid growth or a zero-to-one moment. You're comfortable running 3–6 month sales cycles and presenting to VP and C-suite buyers.
• Senior Buyer Network: You bring existing relationships with decision-makers in Security, HR, IT, Procurement, and/or Finance at enterprise companies. You know how to get in the room — and how to navigate from champion to buying committee.
• Self-Sufficiency: You're used to operating without a dedicated sales engineer, sales ops function, or established playbook. You build your own decks, run your own discovery, and close your own deals.
• Commercial & Strategic Acumen: You can think at the level of "what does this customer's business actually need?" and build business cases that resonate with finance-minded buyers. You're analytically rigorous, data-fluent, and can model the economics of a deal clearly.
• Entrepreneurial Mindset: You're drawn to early-stage environments where the path isn't paved, and motivated by ownership — of a region, a segment, a number. You take initiative without being asked and hold yourself to a high standard.
• Product Curiosity: You get excited about new product categories and invest in understanding them at depth. You can translate product complexity into clear customer value, even in a space — enterprise telecoms, HR tech, IT infrastructure — that buyers may not have actively considered before.
• Mission-Driven: You care about the problem we're solving — making it simpler for companies to give their distributed teams access to reliable, managed phone connectivity — and you want to be part of building something that lasts.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We are looking for a builder, not just a manager. As the Team Lead for Business Development based in Berlin, you will hold a dual mandate: Coach the talent and Engineer the GTM strategy.

You will lead the team responsible for the DACH, CEE, and Nordics regions, markets that require distinct strategies and precision. We are moving beyond standard "SDR" motions. We need a leader who can analyze signal patterns, partner with RevOps to automate workflows, and provide our Heads of Sales with predictive insights on which verticals will trend next.

What you’ll do

• Lead & Develop (The People): Recruit, hire, and coach a high-performing team of 9 Business Development Representatives (BDRs). You won’t just track KPIs; you will dissect calls, refine commercial judgment, and help BDRs "create their own path" toward closing roles.
• GTM Architecture (The Engine): Act as the "GTM Engineer" for your region. Work with RevOps to optimize lead routing, data enrichment, and dashboarding. If the process is broken, you don't just report it: you fix it.
• Strategic Forecasting: Partner with Sales, Marketing and Product Marketing to tailor our go-to-market strategy per vertical. You will identify future trending sectors in DACH/CEE/Nordics before they hit the mainstream news.
• Data-Driven Experimentation: Embed a culture of A/B testing. Use data to refine messaging and targeting. You will be the bridge between the qualitative feedback of the BDRs and the quantitative rigor of our systems.
• Cross-Border Collaboration: Champion the "Global License to Operate." Ensure your team collaborates effectively with Industry Leads, Head of Sales and Country Managers, adhering to our rules of engagement and Salesforce hygiene is non-negotiable.

Who you are

• You have 3+ years in Sales/Business Development, with at least 1+ year leading a team or driving complex GTM projects.
• You are comfortable with the "Ops" side of sales. You understand that Salesforce is the source of truth and know how to leverage tools to uncover bottlenecks.
• You drive performance through empathy and radical candor ("Talk straight without being rude"). You build teams that win together.
• You can look at a list of 100 accounts and explain why we should prioritize the top 10 based on market signals, not just guesswork.
• You are fluent in English and German. Experience working across CEE or Nordic markets is a significant plus.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Berlin office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

About TRES

TRES Finance is a Fireblocks company providing purpose-built financial operations and accounting software for digital asset businesses and regulated financial institutions.

TRES Finance enables finance and accounting teams to gain accurate, auditable visibility into digital asset activity across wallets, exchanges, and on-chain protocols. The platform supports core financial workflows including reconciliation, reporting, audit preparation, and close processes—bridging the gap between blockchain activity and traditional financial systems.

As part of Fireblocks, TRES Finance operates as a specialized solution within a broader institutional digital asset platform, combining deep accounting domain expertise with enterprise-grade infrastructure, security, and scale.

About Fireblocks

Fireblocks is an enterprise-grade platform delivering secure infrastructure for moving, storing, and issuing digital assets. Trusted by many of the world’s leading financial institutions, exchanges, payment providers, and fintechs, Fireblocks enables organizations to operate safely and efficiently in digital asset markets.

Our platform supports a wide range of use cases across custody, tokenization, payments, trading, and treasury operations, while meeting the security, compliance, and operational requirements of regulated environments. Fireblocks works with banks, asset managers, crypto-native firms, and enterprises globally as digital assets become an increasingly core part of modern financial infrastructure.

The Role

The TRES Finance Sales Engineer is a customer-facing pre-sales specialist responsible for positioning TRES Finance, a Fireblocks company, with finance, accounting, and operational stakeholders across regulated financial institutions and digital asset businesses.

This role sits at the intersection of finance operations, accounting workflows, and digital asset infrastructure. You will partner closely with TRES Finance Sales while remaining part of the broader Fireblocks Sales Engineering organization, ensuring consistent standards, enablement, and technical alignment.

Success in this role comes from establishing deep credibility with finance and accounting teams and translating complex digital asset activity into clear, defensible software value. You will be highly visible during customer evaluations, audits, and buying decisions—particularly as TRES Finance scales within Fireblocks’ global go-to-market motion.

What You’ll Do

Sales Engineering & Customer Engagement

• Lead discovery sessions with finance, accounting, and operations stakeholders to understand reconciliation, reporting, audit, and close requirements
• Position TRES Finance within customers’ existing accounting and financial operations environments
• Shape solution narratives that connect digital asset activity to accounting outcomes, controls, and reporting confidence
• Deliver high-quality product demonstrations tailored to controllers, heads of finance, and accounting operations teams
• Support proof-of-value activities and technical validation throughout the sales cycle

Accounting & Financial Operations Expertise

• Demonstrate strong working knowledge of accounting workflows, including reconciliation, month-end close, audit preparation, and reporting cycles
• Understand what reports finance teams require, when they are needed, and how underlying data must be structured
• Engage confidently with accounting stakeholders using their language, frameworks, and priorities
• Apply practical understanding of how digital asset activity impacts accounting treatment, controls, and auditability

This fluency is foundational to credibility in the role and essential to positioning TRES Finance as software purpose-built for finance teams operating in digital asset environments.

Digital Asset & Platform Knowledge

• Maintain a strong understanding of blockchain fundamentals, custody models, and transaction lifecycles
• Understand how custody and transaction platforms (including Fireblocks) generate data consumed by accounting systems
• Be conversant in DeFi concepts such as lending, staking, liquidity pools, and automated strategies, particularly as they relate to financial operations and reporting
• Translate complex technical activity into clear, finance-oriented narratives without oversimplification

RFx, Demos, and Pre-Sales Operations

• Coordinate and contribute to RFx responses, ensuring technical and functional accuracy
• Own demo environment setup, maintenance, and readiness in partnership with TRES Finance teams
• Ensure demonstrations reflect real-world accounting and operational scenarios
• Support Sales with structured, defensible responses to finance, risk, and audit-related questions

Enablement & Cross-Team Collaboration

• Enable Fireblocks Sales Engineers on TRES Finance capabilities, positioning, and common customer questions
• Act as a subject-matter expert for joint Fireblocks–TRES Finance opportunities
• Share field insights with Product, Sales, and Customer Success teams to continuously improve messaging and positioning
• Help ensure smooth handoffs between Fireblocks-led and TRES Finance–led sales motions

What We’re Looking For

Experience

• Prior exposure to accounting operations, finance operations, or finance-adjacent roles strongly preferred
• Experience working with digital asset platforms, fintech infrastructure, or regulated financial services
• Familiarity with ERP systems, reconciliation processes, and financial reporting environments
• CPA or formal accounting certification is not required; practical experience working closely with finance and accounting teams is more important
• Nice to have some experience in Sales Engineering, Solutions Consulting, or a similar customer-facing technical role

Skills & Attributes

• Strong customer-facing presence with the ability to build trust with senior finance stakeholders
• Clear, structured communicator who can bridge technical and financial domains
• Comfortable operating in complex, regulated environments
• Able to work effectively across organisational boundaries
• Detail-oriented while maintaining a strong sense of narrative, value, and outcomes

Why Join Fireblocks

• Be part of a rapidly scaling, global company operating at the forefront of financial innovation.
• Help shape how Sales Engineering scales without sacrificing quality or culture.
• Work with a diverse, inclusive team that values curiosity, integrity, and impact.
• Competitive compensation, equity participation, and benefits.

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.

The Business Applications Development team is a vital integrational hub within JetBrains. We are focused on supporting businesses by automating sales flow and license management, as well as by developing other internal and external services. We ensure the completeness, continuity, and high quality of JetBrains’ sales and licensing processes. Our solutions are a family of web applications written mostly in Kotlin.

We are currently looking for a Senior QA Engineer to join the team and support our efforts.

As part of our team, you will: 

• Design, improve, and execute test scenarios for new and existing functionalities.
• Use an exploratory testing approach on a daily basis.
• Investigate, identify, and reproduce complex issues reported by users.
• Participate in discussions about new projects and review feature requirements.
• Communicate closely with your teammates and other teams to find optimal solutions.

We’ll be happy to have you on our team if you: 

• Have at least 3 years (preferred) of experience in web applications or SaaS testing (white box).
• Have good knowledge of browser tools such as DevTools, Postman, and various code sniffers.
• Can read and write code in Java/Kotlin.
• Are comfortable writing complex SQL queries to get the data you need.
• Strive to clearly understand the architecture of the applications you test.
• Understand web application security mechanisms.
• Are capable of working with different processes and in varied environments.
• Are open to other points of view and can reasonably defend your own.
• Adhere to the principle that decisions should be based on facts.

We’ll be especially thrilled if you: 

• Have a basic understanding of containerization principles.
• Can easily use *nix command tools like man, grep, find, sed, netstat, and awk

#LI-DNI

Technical Support Engineer at Merge
As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You’ll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving skills, and excellent communication and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact, with increased levels of internal and external visibility.

Responsibilities:

• Provide technical support to customers via online chat, email and Slack
• Troubleshoot technical issues and provide solutions to customers in a timely manner
• Assist with the integration of Merge into our customers' product
• Collaborate with other teams, including engineering and platform, to identify and resolve customer issues
• Create and maintain help center guides and documentation
• Create the foundation for a successful and rapidly growing support engineering team!

Experience:

• 2+ years in support engineering, solutions engineering, sales engineering, or software engineering
• Strong verbal and written communication skills
• Strong problem-solving skills
• Strong work ethic, goal-oriented, and great attention to detail
• Prior startup experience is a plus
   
  Benefits
• 25 days PTO + 10 public holidays
• 100% covered health, vision, and dental insurance
• $200 one-time home office stipend
• Free dinner when working past 7p

We're building an AI copilot for web testing automation. It enables manual and automation QA engineers to turn their manual testing flows into production-ready automated E2E testing scripts, saving hours of manual work and coding. We are a small team with zero bureaucracy, focusing on real users. We optimize for shipping value - not hype.

About the role:

You'll own the top of the funnel: outbound, qualification, and getting leads to sit down for a conversation. Demos, onboarding, and retention are staying with the founder for now.

Phase one: Get individual Automation QAs to try the product, aiming for fast adoption and no procurement. Once we hit 20+ weekly users, we’ll move on to phase two, where we’ll shift the focus to B2B – qualified meetings with QA Leads and Engineering Managers.

Your focus in the first three months:

• Build targeted lists: Automation QAs at companies with web products and Playwright, Cypress, or Selenium in their stack.
• Run outbound sequences (LinkedIn is the baseline, but you decide the channels). A/B test weekly.
• Design qualification gates (forms and scoring) to filter leads before the founder calls.
• Reach 20+ weekly active users after month one – ICP-qualified and giving direct feedback to engineering.
• Document what works into a repeatable playbook.

Growth path:

This role expands as your strategies deliver results. Once the user pipeline works, you can take over demos and run B2B sales end to end. From there, the natural next step is Growth Lead (funnel optimization and scaling the playbook) or Account Executive (owning deal execution).

Why to join:

• You'll be building a strategy that scales the product, not filling a quota. What you create from scratch becomes the foundation.
• Your outreach turns into users who talk directly to engineering, and their feedback ships as features within days.
• AI for developer tools is a market with real pull, and QA automation is one of its sharpest pain points.
• We’re backed by JetBrains – financially secure with no reliance on external VC funding.

Who we're looking for:

You should have a high level of agency and be quant-minded – you live in funnel metrics, run experiments, and are comfortable saying "no" to leads that are a bad fit. 

The ideal candidate will:

• Have done 0-to-1 outbound for an early-stage devtool, QA tool, infrastructure product, or similar.
• Have proven cold outbound results, instead of being dependent on warm inbound.
• Be able to talk credibly about flaky tests, CI pain, and Playwright vs. Cypress. You don't need to be an engineer, but you do need domain empathy.
• Possess strong written communication skills, with the ability to craft short, sharp messages that get replies.

Nice to have:

• A QA or SDET background – you've felt the pain yourself before moving to sales or BD.
• Exposure to security/compliance objections – enough to pre-empt and route.
• Content skills – your LinkedIn posts get engagement, not just your DMs.
• Experience as one of the first 10 employees at a startup.

#LI-REMOTE 
#LI-KT1

Senior Product Engineer (AI Agents)

Permanent employee, Full-time · Berlin (hybrid) 

THE IMPACT YOU WILL MAKE

From socks and pet food to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Senior Product Engineer at charles, you'll help drive our product and infrastructure forward, enabling us to revolutionize conversational AI.

You'll work closely with other Engineers, Product, and Design to build scalable, high-performing systems that solve real customer problems. Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of AI-driven messaging commerce.

THIS IS WHAT YOU WILL BE DOING

• Identify and solve high-impact problems using product and business judgment to prioritize what matters most
• Build and iterate on AI-powered conversational features, leveraging LLMs to create meaningful customer experiences
• Extend the Charles API to integrate messaging with CRMs, CDPs, and shop systems
• Write clear, maintainable documentation and ensure reliable, well-tested code
• Monitor systems for performance and implement data-driven improvements
• Review your peers' code and contribute to the company's growth
• Break product initiatives into small technical deliveries and estimate workload

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• 5+ years of experience in software engineering
• Proficiency in Node.js, TypeScript (preferred) or another high-level programming language (Java, Go, Rust, Python)
• Product and business sense: You understand customer needs and focus on solving the right problems, not just building technically interesting solutions
• Experience or strong interest in working with LLMs and AI to build products (prompt engineering, AI APIs, understanding practical limitations)
• Experience deploying and managing applications on cloud platforms, preferably GCP
• A testing-first mindset with strong monitoring skills and the ability to write reliable, scalable code
• Data-driven decision-making and creativity in problem-solving
• Strong communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
• Mentoring skills to help the whole team grow as we scale

Nice to have:

• Familiarity with data protection regulations such as GDPR and designing compliant data architectures
• Previous experience in B2B SaaS startups
• Previous experience in AdTech / MarTech

Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application.

THINGS WE OFFER

• Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
• Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry
• Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce.
• High autonomy and visibility across the business with the option to own and drive new initiatives
• Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events
• Sharing VSOP (virtual stock options) in the ownership and success of Charles
• Working in a vibrant office in the heart of Berlin overlooking the Wall memorial
• Earning a competitive compensation package

What else we offer?

• Urban Sports Club membership
• Mental Health support through OpenUp
• Free company lunch on Thursdays
• A friendly, open, multicultural work environment
• Dog-friendly office
• Discounts on BVG tickets

About us

It’s better to have a conversation

charles is a conversational AI and CRM that attracts, converts, services, and retains customers via AI agents and marketing automations. charles helps businesses to maximize customer engagement and revenue through conversational channels such as WhatsApp. Brands can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

Charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.

WHAT YOU'LL DO

Braze is looking to hire a Senior Solutions Consultant (German Speaking) to join our team of technical storytellers, supporting the German region in EMEA.

The Solutions Consulting team at Braze are a powerhouse group of technical storytellers. You’ll enjoy this role if you enjoy operating at the intersection of technology and creativity, bringing your technical knowledge to bear in a sales setting.

Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.

Our Solutions Consultants operate in a strategic capacity and are true partners for our sales team. In this role, you’ll have the opportunity to advise the world’s most recognizable brands at every level of the organization: from marketers and engineers to executives and pioneers.

Travel is required for this role, and will vary depending on the business segment which you’re supporting. For non-remote hires, presence at the office or in the field is expected (average 3 days weekly || 12 days a month).

WHO YOU ARE

Sales Skills:

• Art of Storytelling- You’re a great presenter and an engaging storyteller. Your creativity is front and centre. People say you’re a great communicator! You leave people with the impression that you are really listening to them, and the stories you tell leave them feeling understood
• Executive Presence - You know how to inspire confidence and establish trust with all levels of an organization: from individual contributors to C-suite executives. using language that appropriately translates complex technical and business information
• Seller Confidence - You have experience selling into enterprise-level accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
• Local Event Support - You have experience supporting and presenting at local events to showcase Braze thought leadership & technology

Technical Skills:

• Embrace Curiosity - You have a high level of intellectual curiosity. You see opportunity and embrace a growth mindset. You love to think big and demonstrate excellence in the application of technology to solve all kinds of problems
• Seek the Truth- As the technical advisor in the sales cycles, we are empowered to seek the truth and the solutions for our customers. You’re analytical and have technical experience to build upon. This also means you’re skilled at conveying technical concepts simply and concisely
• Technical Depth - You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming

Industry Skills:

• Navigating Ambiguity - when change is the only constant, you have clarity. You can maintain focus and productivity in uncertain situations or without complete information, and you have the confidence to know when to ask for help
• Team player - you know teamwork makes the dream work. We can’t emphasize this enough. This also means you have self confidence and awareness that empowers you to collaborate, celebrate, and contribute to the success of our team
• Marketing Know How - You have work experience or deep knowledge of Integrated Marketing, Content Marketing, Email Marketing, Mobile Marketing, Marketing Analytics or similar topics in a digital-first, customer experience realm

This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Solution Engineer along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more.

What You Can Expect:

• Collaboration! Complete support of all your EMEA teammates across all departments and a real “get it done” attitude for our customers
• Executive Alignment - You will collaborate closely with the local VP of Sales and act as a trusted advisor. If you see a gap and have an idea - you can own it!
• Continued Development Opportunities - The Berlin office / German region still has tremendous growth opportunities which can present future personal development opportunities
• Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs
• Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team

As Senior Solution Engineer, you lead the coordination and execution of onboarding initiatives for strategic platforms globally, driving efficient launches and accelerated time-to-revenue.

You ensure that all internal workstreams (Account Ownership, Compliance, Product, Engineering, and Operations) are aligned, accountable, and completed before go-live.

You provide structured oversight and visibility across onboarding readiness criteria to ensure platforms, whether newly onboarded or expanding into new markets, go live efficiently, compliantly, and without operational risk.

This role sits at the intersection of Revenue, Compliance, Product, Engineering, and Operations, ensuring predictable launches, optimizing time-to-market, and enabling scalable platform onboarding across regions.

What You’ll Do

Solutioning Participation & Advisory

• Participate in discussions with platform’ project owners and technical stakeholders to ensure proposed solutions align with platform capabilities and implementation realities.
• Provide technical and operational input to support scalable and compliant implementations.
• Identify potential technical, operational, or regulatory risks early and ensure a smooth transition from solutioning to onboarding and implementation.

Onboarding Orchestration

• Act as the central coordination point for platform onboarding and expansion initiatives.
• Lead cross-functional alignment across Sales, Compliance, Product, Engineering and Operations to ensure successful platform launches.
• Maintain visibility across technical integration, regulatory validation, operational setup, and partner readiness.
• Track onboarding milestones and proactively manage cross-functional dependencies.
• Identify risks, gaps, or blockers early and drive resolution with the relevant stakeholders.

Integration & Technical Readiness

• Work directly with partner engineering teams to support technical onboarding and platform integration.
• Ensure integration architecture and implementation align with platform capabilities and best practices.
• Review integration progress and validate technical readiness prior to launch.
• Identify technical constraints or risks early and coordinate with Product and Engineering teams when needed.

Go-Live Readiness

• Establish and manage structured go-live readiness checklists.
• Validate that all required approvals (compliance validation, operational controls, and technical readiness) are completed prior to activation.
• Ensure operational processes are defined before launch.

Transition to Run Phase

• Ensure structured handover to Support and Operations teams with full documentation and context.
• Confirm that platform teams understand operational processes, support channels, and escalation paths.
• Monitor early-life platform performance to mitigate post-launch instability.

Continuous Improvement

• Identify onboarding and expansion friction points and drive cross-functional process improvements.
• Improve onboarding documentation and enablement materials.
• Define and monitor key onboarding KPIs such as: time-to-revenue, onboarding cycle times, go-live predictability, post-launch satisfaction and performance.
• Collaborate with Product and Operations teams to anticipate operational impacts from roadmap or regulatory changes.

Who You Are

• 10+ years of experience in onboarding, implementation management, program management within a PSP, Fintech, or regulated SaaS environment.
• Proven experience coordinating complex, cross-functional launches involving Sales, Compliance, Technical, Product, and Support teams.
• Strong understanding of payment operations and regulatory workflows (KYC/KYB, safeguarding, go-live controls).
• Comfortable owning timelines, driving accountability across teams, and managing launch readiness decisions.
• Data-oriented, with experience tracking KPIs such as time-to-revenue, phase cycle times, and post-launch CSAT.
• Clear communicator able to align operational teams and senior stakeholders around priorities and risk mitigation.
• Structured and pragmatic, with the ability to balance speed, compliance, and operational risk.

Additional information

Interview process:

• HR call
• Interview with VP
• Interview with SE team members
• Case study (if applicable)
• Call with Chief Commercial Officer

WHAT YOU'LL DO

Braze is looking to hire a Senior Solutions Consultant (German Speaking) to join our team of technical storytellers, based in our Berlin office, supporting the German region in EMEA.

The Solutions Consulting team at Braze are a powerhouse group of technical storytellers. You’ll enjoy this role if you enjoy operating at the intersection of technology and creativity, bringing your technical knowledge to bear in a sales setting.

Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.

Our Solutions Consultants operate in a strategic capacity and are true partners for our sales team. In this role, you’ll have the opportunity to advise the world’s most recognizable brands at every level of the organization: from marketers and engineers to executives and pioneers.

Travel is required for this role, and will vary depending on the business segment which you’re supporting. For non-remote hires, presence at the office or in the field is expected (average 3 days weekly || 12 days a month).

WHO YOU ARE

Sales Skills:

• Art of Storytelling- You’re a great presenter and an engaging storyteller. Your creativity is front and centre. People say you’re a great communicator! You leave people with the impression that you are really listening to them, and the stories you tell leave them feeling understood
• Executive Presence - You know how to inspire confidence and establish trust with all levels of an organization: from individual contributors to C-suite executives. using language that appropriately translates complex technical and business information
• Seller Confidence - You have experience selling into enterprise-level accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
• Local Event Support - You have experience supporting and presenting at local events to showcase Braze thought leadership & technology

Technical Skills:

• Embrace Curiosity - You have a high level of intellectual curiosity. You see opportunity and embrace a growth mindset. You love to think big and demonstrate excellence in the application of technology to solve all kinds of problems
• Seek the Truth- As the technical advisor in the sales cycles, we are empowered to seek the truth and the solutions for our customers. You’re analytical and have technical experience to build upon. This also means you’re skilled at conveying technical concepts simply and concisely
• Technical Depth - You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming

Industry Skills:

• Navigating Ambiguity - when change is the only constant, you have clarity. You can maintain focus and productivity in uncertain situations or without complete information, and you have the confidence to know when to ask for help
• Team player - you know teamwork makes the dream work. We can’t emphasize this enough. This also means you have self confidence and awareness that empowers you to collaborate, celebrate, and contribute to the success of our team
• Marketing Know How - You have work experience or deep knowledge of Integrated Marketing, Content Marketing, Email Marketing, Mobile Marketing, Marketing Analytics or similar topics in a digital-first, customer experience realm

This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Solution Engineer along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more.

What You Can Expect:

• Collaboration! Complete support of all your EMEA teammates across all departments and a real “get it done” attitude for our customers
• Executive Alignment - You will collaborate closely with the local VP of Sales and act as a trusted advisor. If you see a gap and have an idea - you can own it!
• Continued Development Opportunities - The Berlin office / German region still has tremendous growth opportunities which can present future personal development opportunities
• Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs
• Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team

We are expanding into the United States and are seeking a Solutions Architect who will serve as the technical anchor of our GoToMarket (GTM) presence in the region. 
This role blends handson engineering depth with customer engagement, solution design, and earlymarket ecosystem development. 

You will help customers and partners understand how Affinidi’s trust infrastructure enables secure, interoperable, and consentdriven digital experiences. You will support early experimentation, guide technical validation, and lead solution implementation.

You will also contribute insights that influence product direction, ecosystem strategy, and our overall GTM motion for the United States. 

Focus Area: Trusted Networks, Agentic Identity, and ProtocolFirst Architecture 

As the landscape evolves rapidly, Affinidi is building toward a future where humans, organisations, and autonomous agents interact through trustanchored protocols, verifiable identities, and consentpreserving delegation patterns. 

This role is central in helping customers understand and adopt this new paradigm. 

What You Will Champion 

You will help organisations grasp the shift toward: 

• Agentic identity and delegation patterns, enabling AI agents to act safely on behalf of humans and organisations. 
• A protocolfirst world grounded in emerging open standards such as UCP, AP2, A2A, MCP, and Agentic Commerce. 
• Consentdriven architectures that make it possible to verify identity, intent, and permissions across ecosystems. 
• Trusted networks and communities, where participants interact with cryptographic assurance rather than centralized trust assumptions. 

Across the industry, there is a rising need for decentralized trust mechanisms that establish provable realpersonhood, verifiable relationships, and resilient trust graphs - an effort reflected in the Linux Foundation’s work to advance decentralized trust solutions and proofofpersonhood models. [docs.affinidi.com] 

You will help educate, enable, and guide customers through this shift as they integrate trust, identity, consent, and agenttoagent communication patterns into their systems. 

What You Will Do 

Technical Engagement and PreSales 

• You will deliver accessible and compelling technical presentations and demonstrations. 
• You will listen to customer needs and translate them into secure and practical trustenabled solution designs. 
• You will lead proofs of concept, early pilots, and technical evaluations. 
• You will help unblock technical challenges in partnerled opportunities and strategic deals. 
• You will translate business objectives into clear technical implementation plans. 

Solution Design and Delivery 

• You will design secure, consentdriven architectures aligned with open standards (Verifiable Credentials, Decentralized Identifiers, governance frameworks). 
• You will build prototypes and demonstrations that show the value of trustfirst digital interaction patterns. 
• You will produce clear documentation including architecture diagrams, data flows, and compliance considerations. 
• You will guide deployments endtoend, ensuring successful adoption and integration. 

Customer, Partner, and Ecosystem Collaboration 

• You will work closely with engineering, architecture, and leadership teams across customer organisations. 
• You will represent Affinidi at workshops, summits, developer events, and technical community engagements. 
• You will contribute to building trusted developer communities that align with global opensource efforts to create decentralized trust infrastructure. [docs.affinidi.com] 
• You will help create reusable architectures and patterns that accelerate adoption. 

Internal Collaboration and Product Feedback 

• You will share insights with product and engineering teams to influence roadmap decisions. 
• You will collaborate with crossfunctional teams in a nosilos environment. 
• You will help refine our United States GTM motion. 

You May Be a Good Fit If You Have 

• At least 6 years of experience in technical customerfacing roles such as Solutions Architect, Sales Engineer, Technical Consultant, or Software Engineer. 
• Experience designing scalable cloud architectures, APIs, microservices, and distributed systems. 
• Familiarity with modern web technologies, integration patterns and common database systems. 
• Experience with identity protocols (OAuth2, OIDC, SAML), cryptography or emerging decentralized identity models is valuable. 
• Strong communication skills, with the ability to translate complex concepts for both technical and nontechnical audiences. 
• Comfort operating in ambiguity and shaping earlystage market strategy. 
• A passion for privacy, decentralized systems, trust frameworks, and responsible machine–human collaboration. 
• A desire to teach, uplift, and empower customers and communities. 

Why Join Us 

• You will serve as the technical foundation for Affinidi’s United States expansion. 
• You will help drive industry adoption of trustanchored, protocolfirst digital interactions. 
• You will work alongside global experts across digital identity, cryptography, AI, and decentralized trust systems. 
• You will influence not only Affinidi’s roadmap, but also the broader direction of a rapidly emerging trust ecosystem that is redefining how humans and intelligent systems collaborate. 
• You will play a meaningful role in shaping a world where digital interactions whether humantohuman, humantomachine, or machinetomachine are safe, consentdriven, and grounded in verifiable trust. 

If you are excited about decentralization, emerging protocols, trusted AI, and helping the world transition to a more secure and humancentered digital future, we would be delighted to speak with you. 

As a Staff Solutions Architect at Upbound, you own the technical success of our customers. You are the primary driver of customer outcomes, from initial implementation through production adoption, ensuring customers achieve real business value with Crossplane and the Upbound platform. This is a deeply technical, hands-on role embedded in the post-sales motion, working closely with customers to deliver working solutions, not just guidance.

In this role, you will Own: 

Customer Technical Outcomes

• Drive end-to-end technical success for a portfolio of enterprise customers, from post-sales handoff through production adoption.
• Own the implementation of known Upbound use cases — control plane architectures, Upbound/Crossplane configurations, GitOps integration, platform engineering patterns — and ensure customers reach their target state.
• Define and track technical milestones that map to customer business objectives and contract value.
• Act as the primary technical escalation point when customers face blockers, coordinating engineering and product resources to resolve them.

Implementation & Architecture

• Lead technical discovery to deeply understand customer environments, platform requirements, and target architecture.
• Design and deliver Crossplane-based control plane architectures tailored to customer infrastructure and organizational context.
• Build and maintain reference platforms and implementation accelerators that codify Upbound best practices and reduce time-to-value for common use cases.
• Contribute Statements of Work that accurately scope implementation engagements.
• Write code, fix bugs, and build scoped features within Upbound products, provider ecosystem, and Crossplane core where needed to unblock customers.

Technical Voice of the Customer

• Represent customer technical needs internally to influence product roadmap and prioritization.
• Partner with pre-sales SEs to ensure smooth, informed handoffs with full context on customer environment and expectations.
• Identify expansion opportunities as customer technical maturity grows and new Upbound capabilities become relevant.

You are a good fit if you have: 

• Hands-on Kubernetes expertise — operators, controllers, or add-ons; production deployment and management experience.
• Platform engineering or SRE background, with direct experience building or operating an Internal Developer Platform (IDP).
• Deep familiarity with cloud-native tooling: CNCF ecosystem, IaC (Terraform/Pulumi), GitOps (Flux/ArgoCD), CI/CD pipelines.
• Experience across at least two major cloud providers (AWS, GCP, Azure) at production scale.
• Strong programming skills; Go is strongly preferred.
• Proven track record of leading customers through complex technical implementations to successful, measurable outcomes.
• Excellent communication skills — comfortable presenting architecture and trade-offs to both engineering teams and executive stakeholders.
• Able to manage multiple customer engagements simultaneously in a fast-moving startup environment.

It is a plus if: 

• Crossplane power user — contributions to core or the provider ecosystem are very appreciated [for many reasons]
• Active Kubernetes community involvement: contributions, conference talks, technical writing, or open source maintainership.
• CKA or CKAD certification.
• Prior startup, familiarity with coding agents and distributed team experience.

 #LI-REMOTE

Who we seek:

We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative companies interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running.

We're seeking someone based in Germany, who is bilingual in English and German.

What you’ll do:

• Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations
• Use market and technical knowledge to consult on best practices and offer constructive direction for solution architecture and design
• Stay up-to-date on relevant competitive solutions, products, and services/offerings
• Drive customer success with real-world knowledge and recommendations
• Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer
• Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers

What you’ll bring:

• Interpersonal communication, customer relationship, executive presentation skills
• Excellent organization skills and ability to multitask in a fast-paced startup environment
• Demonstrated ability to address customer needs and provide best practices
• Strong background in Big Data, AI, privacy, data governance, or information security
• Good troubleshooting abilities and a methodical approach
• Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
• Passion for demonstrating solutions and ability to provide technical input during the sales process
• Broad understanding of enterprise data architecture, privacy, and security technologies
• Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
• Desire to share knowledge through excellent documentation creation and RFI/RFP responses
• Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
• Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
• Proficient in Linux and container framework (Docker and Kubernetes)
• Minimum of 3 years in a pre-sales or consulting role within a multinational environment
• Bachelor’s degree in computer science or related discipline (master’s degree a plus)

What’s in it for you?!

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

• Equity participation - everyone shares in our success
• Flexible work arrangements 
• Other compulsory benefits based on country of residence

Our Values:

We look for people who embody our values - Care, Do,Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out

#LI-YD1

#LI-Hybird

Über die Rolle 

Als Expert Sales Engineer (m/w/d) bist du das Bindeglied zwischen unserer technischen Expertise und unseren Kunden – von der ersten Idee bis zur Vertragsunterzeichnung. Du verstehst nicht nur die Sprache der Bauherren, sondern auch die der Architekt:innen, Planer:innen und Ingenieur:innen. Dabei verbindest du die Anforderungen unserer Kunden mit unserem eigens entwickelten Holzhybrid-Bausystem und legst so den Grundstein für die Realisierung zukunftsweisender Wohnbauprojekte.

Mit deiner Erfahrung in der Baupraxis, deinem unternehmerischen Denken und deinem überzeugenden Auftreten prägst du aktiv die nächste Generation des Wohnens. Dein Fachwissen setzt du jedoch nicht nur im Kundenkontakt ein, sondern bringst es auch aktiv in die Weiterentwicklung unserer internen Prozesse ein, denn wir entwickeln uns stetig weiter!

Klingt das spannend für dich? Dann bewirb dich jetzt und lerne innerhalb unseres Interviewprozesses den Fachbereich kennen!

Deine Aufgaben

• Unterstützung des Netzwerkaufbaus & Key Account Managements: Betreuung von Bauherren, Projektentwicklern und Investoren sowie Planungsteams im Bereich mehrgeschossiger Wohnbauprojekte.
• Beratung mit Weitblick: Du analysierst die Anforderungen unserer Kunden und entwickelst maßgeschneiderte Lösungen auf Basis unseres ganzheitlichen Holzhybrid-Bausystems – nachhaltig, digital und effizient.
• Übernahme der Verantwortung für den gesamten Vertriebsprozess bis zur finalen Vertragsunterzeichnung: Du übernimmst die vollständige Verantwortung für die Kundenkommunikation im gesamten Vertriebsprozess. Das bedeutet: Du bist nicht nur Ansprechpartner, sondern steuerst aktiv alle Abstimmungen – von der ersten Kontaktaufnahme über Angebotsworkshops und technische Klärungen bis hin zur finalen Vertragsunterzeichnung. Du sorgst dafür, dass alle offenen Punkte proaktiv adressiert werden, Entscheidungen beschleunigt und Missverständnisse vermieden werden. Du lässt den Kunden nicht aus den Augen: Vom ersten Gespräch bis zur Unterschrift bist du präsent, steuerst alle Abstimmungen und sorgst durch proaktive Kommunikation dafür, dass wir gemeinsam den Vertrag erfolgreich abschließen.
• Du stellst sicher, dass Qualität, Zeit und Budget jederzeit im Fokus bleiben. Du erstellst detaillierte Unterlagen wie Bau- und Ausstattungskataloge, Terminpläne, BE-Konzepte und Zahlungspläne und führst den Kunden durch alle Abstimmungsphasen. Dein Ziel: technisch saubere und vertrieblich überzeugende Angebote, die unser Bausystem optimal am Markt positionieren
• Schnittstellenmanagement: Enge Zusammenarbeit mit internen Abteilungen wie Architektur, Systemplanung, Key Account Management, Nachhaltiges Bauen, Legal, Einkauf und Produktion zur Angebotserstellung und Projektentwicklung.
• Vertragsverhandlungen: Gestaltung und Abschluss komplexer Bauverträge (nach BGB/VOB) mit einem sicheren Gespür für rechtliche und wirtschaftliche Zusammenhänge.
• Mitgestaltung & Innovation: Einbringung deiner Erfahrung in die Weiterentwicklung unserer Vertriebsprozesse und systemischen Produktlösungen.
• After-Sales & Kundenbindung: Aufbau langfristiger Beziehungen durch transparente Kommunikation und exzellenten Service, der die Kernwerte von GROPYUS in Bezug auf Kundenerfahrung und Nachhaltigkeit widerspiegelt – auch nach Projektabschluss. 

Über dich  

• Abgeschlossenes Studium in Architektur, Bauingenieurwesen, Wirtschaftsingenieurwesen (Bau) oder vergleichbare Qualifikation, mit einem starken Interesse an nachhaltigem Bauen
• Mind. 7 Jahre Erfahrung in der Bau- und/oder Architekturbranche, unter anderem in der Projektleitung oder im Verkauf von schlüsselfertigen Immobilien (idealerweise bei einem GU oder GÜ), vorzugsweise mit Erfahrung in der Planung und im Bereich Holzbau.
• Fundiertes technisches Verständnis – bevorzugt im Bereich Systembau, Modulbau oder Holzbau.
• Kommunikationsstärke, Verhandlungssicherheit und ein sicheres Auftreten auf Entscheider-Ebene.
• Unternehmerisches Denken und die Fähigkeit, komplexe Projekte strukturiert und lösungsorientiert zu begleiten.
• Teamfähigkeit und die Fähigkeit zu eigenverantwortlichem, unternehmerischem Handeln im Einklang mit GROPYUS' Mission.
• Begeisterung für Innovation, Digitalisierung und nachhaltige Baukonzepte.
• Eigenverantwortliche, strukturierte, zielorientierte Arbeitsweise, die sich mit der dynamischen und innovativen Unternehmenskultur von GROPYUS vereinbaren lässt

Was wir bieten

• Ein unbefristeter Vertrag mit 30 Urlaubstagen.
• Flexible, hybride Arbeitsweise: Du kannst von zu Hause oder im Büro arbeiten, je nachdem, was für Dich am besten passt! Lust, zu reisen und von einem anderen Ort aus zu arbeiten? Kein Problem! Du kannst bis zu 40 Arbeitstage im Jahr aus dem Ausland arbeiten. Zusätzlich ermöglichen Dir flexible Arbeitszeiten, wichtige Momente in Deinem Tag zu priorisieren.
• Attraktive Zusatzleistungen: Wir bieten eine betriebliche Altersvorsorge, Sprachkurse (Englisch/Deutsch) und Mitarbeiterrabatte bei ausgewählten nachhaltigen Marken. Darüber hinaus unterstützen Dich unsere externen Partner im Bereich mentale Gesundheit, um Deine psychische Gesundheit durch anonyme Einzel- oder Gruppensitzungen zu stärken.
• Virtuelles Aktienprogramm: Profitiere von GROPYUS Erfolg durch unser Virtuelles Aktienprogramm.
• Eigenverantwortung: Du kannst wirklich etwas bewirken – auf allen Ebenen unserer Organisation. Finde Lösungen, treibe sie voran, teste und implementiere sie.
• Die Chance, Teil von etwas Großem zu sein: Unsere Mission ist es, eine ganze Branche neu zu denken. Hilf uns dabei, das Bauwesen neu zu erfinden und nachhaltiges, erschwingliches Wohnen zu fördern.
• Ein vielfältiges und bereicherndes Arbeitsumfeld: Werde ein geschätztes Mitglied eines wunderbar vielfältigen Teams von Menschen aus über 50 Ländern. Bei GROPYUS legen wir großen Wert auf Inklusion und sorgen dafür, dass sich jeder – unabhängig von seinem Hintergrund – als Teil der Gemeinschaft fühlt. So werden unsere Unterschiede zu Stärken, die uns als Team weiterbringen. 

Über die Rolle 

Als Senior Sales Engineer (m/w/d) bist du das Bindeglied zwischen unserer technischen Expertise und unseren Kunden – von der ersten Idee bis zur Vertragsunterzeichnung. Du verstehst nicht nur die Sprache der Bauherren, sondern auch die der Architekt:innen, Planer:innen und Ingenieur:innen. Dabei verbindest du die Anforderungen unserer Kunden mit unserem eigens entwickelten Holzhybrid-Bausystem und legst so den Grundstein für die Realisierung zukunftsweisender Wohnbauprojekte.

Mit deiner Erfahrung in der Baupraxis, deinem unternehmerischen Denken und deinem überzeugenden Auftreten prägst du aktiv die nächste Generation des Wohnens. Dein Fachwissen setzt du jedoch nicht nur im Kundenkontakt ein, sondern bringst es auch aktiv in die Weiterentwicklung unserer internen Prozesse ein, denn wir entwickeln uns stetig weiter!

Klingt das spannend für dich? Dann bewirb dich jetzt und lerne innerhalb unseres Interviewprozesses den Fachbereich kennen!

Deine Aufgaben

• Unterstützung des Netzwerkaufbaus & Key Account Managements: Betreuung von Bauherren, Projektentwicklern und Investoren sowie Planungsteams im Bereich mehrgeschossiger Wohnbauprojekte.
• Beratung mit Weitblick: Du analysierst die Anforderungen unserer Kunden und entwickelst maßgeschneiderte Lösungen auf Basis unseres ganzheitlichen Holzhybrid-Bausystems – nachhaltig, digital und effizient.
• Übernahme der Verantwortung für den gesamten Vertriebsprozess bis zur finalen Vertragsunterzeichnung: Du übernimmst die vollständige Verantwortung für die Kundenkommunikation im gesamten Vertriebsprozess. Das bedeutet: Du bist nicht nur Ansprechpartner, sondern steuerst aktiv alle Abstimmungen – von der ersten Kontaktaufnahme über Angebotsworkshops und technische Klärungen bis hin zur finalen Vertragsunterzeichnung. Du sorgst dafür, dass alle offenen Punkte proaktiv adressiert werden, Entscheidungen beschleunigt und Missverständnisse vermieden werden. Du lässt den Kunden nicht aus den Augen: Vom ersten Gespräch bis zur Unterschrift bist du präsent, steuerst alle Abstimmungen und sorgst durch proaktive Kommunikation dafür, dass wir gemeinsam den Vertrag erfolgreich abschließen.
• Du stellst sicher, dass Qualität, Zeit und Budget jederzeit im Fokus bleiben. Du erstellst detaillierte Unterlagen wie Bau- und Ausstattungskataloge, Terminpläne, BE-Konzepte und Zahlungspläne und führst den Kunden durch alle Abstimmungsphasen. Dein Ziel: technisch saubere und vertrieblich überzeugende Angebote, die unser Bausystem optimal am Markt positionieren
• Schnittstellenmanagement: Enge Zusammenarbeit mit internen Abteilungen wie Architektur, Systemplanung, Key Account Management, Nachhaltiges Bauen, Legal, Einkauf und Produktion zur Angebotserstellung und Projektentwicklung.
• Vertragsverhandlungen: Gestaltung und Abschluss komplexer Bauverträge (nach BGB/VOB) mit einem sicheren Gespür für rechtliche und wirtschaftliche Zusammenhänge.
• Mitgestaltung & Innovation: Einbringung deiner Erfahrung in die Weiterentwicklung unserer Vertriebsprozesse und systemischen Produktlösungen.
• After-Sales & Kundenbindung: Aufbau langfristiger Beziehungen durch transparente Kommunikation und exzellenten Service, der die Kernwerte von GROPYUS in Bezug auf Kundenerfahrung und Nachhaltigkeit widerspiegelt – auch nach Projektabschluss. 

Über dich 

• Abgeschlossenes Studium in Architektur, Bauingenieurwesen, Wirtschaftsingenieurwesen (Bau) oder vergleichbare Qualifikation, mit einem starken Interesse an nachhaltigem Bauen
• Mind. 5 Jahre Erfahrung in der Bau- und/oder Architekturbranche, unter anderem in der Projektleitung oder im Verkauf von schlüsselfertigen Immobilien (idealerweise bei einem GU oder GÜ), vorzugsweise mit Erfahrung in der Planung und im Bereich Holzbau.
• Fundiertes technisches Verständnis – bevorzugt im Bereich Systembau, Modulbau oder Holzbau.
• Kommunikationsstärke, Verhandlungssicherheit und ein sicheres Auftreten auf Entscheider-Ebene.
• Unternehmerisches Denken und die Fähigkeit, komplexe Projekte strukturiert und lösungsorientiert zu begleiten.
• Teamfähigkeit und die Fähigkeit zu eigenverantwortlichem, unternehmerischem Handeln im Einklang mit GROPYUS' Mission.
• Begeisterung für Innovation, Digitalisierung und nachhaltige Baukonzepte.
• Eigenverantwortliche, strukturierte, zielorientierte Arbeitsweise, die sich mit der dynamischen und innovativen Unternehmenskultur von GROPYUS vereinbaren lässt

Was wir bieten

• Ein unbefristeter Vertrag mit 30 Urlaubstagen.
• Flexible, hybride Arbeitsweise: Du kannst von zu Hause oder im Büro arbeiten, je nachdem, was für Dich am besten passt! Lust, zu reisen und von einem anderen Ort aus zu arbeiten? Kein Problem! Du kannst bis zu 40 Arbeitstage im Jahr aus dem Ausland arbeiten. Zusätzlich ermöglichen Dir flexible Arbeitszeiten, wichtige Momente in Deinem Tag zu priorisieren.
• Attraktive Zusatzleistungen: Wir bieten eine betriebliche Altersvorsorge, Sprachkurse (Englisch/Deutsch) und Mitarbeiterrabatte bei ausgewählten nachhaltigen Marken. Darüber hinaus unterstützen Dich unsere externen Partner im Bereich mentale Gesundheit, um Deine psychische Gesundheit durch anonyme Einzel- oder Gruppensitzungen zu stärken.
• Virtuelles Aktienprogramm: Profitiere von GROPYUS Erfolg durch unser Virtuelles Aktienprogramm.
• Eigenverantwortung: Du kannst wirklich etwas bewirken – auf allen Ebenen unserer Organisation. Finde Lösungen, treibe sie voran, teste und implementiere sie.
• Die Chance, Teil von etwas Großem zu sein: Unsere Mission ist es, eine ganze Branche neu zu denken. Hilf uns dabei, das Bauwesen neu zu erfinden und nachhaltiges, erschwingliches Wohnen zu fördern.
• Ein vielfältiges und bereicherndes Arbeitsumfeld: Werde ein geschätztes Mitglied eines wunderbar vielfältigen Teams von Menschen aus über 50 Ländern. Bei GROPYUS legen wir großen Wert auf Inklusion und sorgen dafür, dass sich jeder – unabhängig von seinem Hintergrund – als Teil der Gemeinschaft fühlt. So werden unsere Unterschiede zu Stärken, die uns als Team weiterbringen.