JetBrains is a leading software company. For over 25 years, we have strived to make the most effective developer tools on earth. Our tools accelerate production, empowering developers and teams worldwide to grow, discover, and create.

YouTrack is a project management tool used by more than 100,000 teams worldwide. In recent years, YouTrack has seen steady growth in both revenue and customer adoption. We continue to actively develop YouTrack and have a strong roadmap ahead.

The YouTrack Marketing and Business Development team is seeking a German-Speaking Customer Success Engineer. You’ll be responsible for cultivating relationships with our small, mid-sized, and enterprise customers, as well as for helping our partners develop their capabilities to deploy YouTrack successfully, both in the DACH region and worldwide.

As part of our team, you will:

• Provide technical guidance and pre-sales engineering assistance to potential new customers.
• Provide onboarding sessions for new customers and technical training for existing ones.
• Develop key sales, demo, and promo materials for YouTrack and adapt existing demo setups for specific use cases.
• Manage existing large accounts and work proactively to retain and develop them.
• Act as a liaison between customers and the product team.
• Recruit potential partners and work with existing ones to develop their YouTrack deployment capabilities.

We’ll be excited to have you on our team if you:

• Have at least three years of customer-facing experience in project management, software development, or a related discipline.
• Can speak and write English fluently, as it is the preferred language of communication with customers, partners, and the team.
• Can speak and write German at a professional level, as it is required for customer interactions, including meetings, demos, and written communication.
• Have strong interpersonal communication skills, both verbal and written.
• Are comfortable giving both in-person and remote presentations, hosting Q&A sessions, and conducting product demos.
• Have a technical background, experience with developer tools, and hands-on experience in software development, QA, system administration, release automation, or a related field.
• Are able to work efficiently and independently in a distributed team.
• Have a proven track record of building and developing relationships in the B2B sphere.

#LI-REMOTE
#LI-JP1 

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates and SMBs to connect them with top-tier talent ready to make an impact. 

We’re looking for an experienced Backend Engineer (m/f/d) to work on the backend infrastructure that handles payments, financial data, reconciliation, and compliance-critical workflows — systems where correctness and auditability are non-negotiable.

Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration.

In this role, you’ll:

• Design and implement backend services for payment processing, invoicing, reconciliation, and smart financial reporting
• Build robust, auditable data pipelines that ensure accuracy and traceability across all financial operations
• Develop and maintain integrations with payment gateways, banking APIs, and financial data providers
• Enforce data integrity standards and implement patterns for idempotency, retry logic, and failure handling in financial flows
• Collaborate with compliance and product teams to translate regulatory requirements into technical implementation
• Contribute to fraud detection logic, rate limiting, and access control mechanisms that protect financial operations
• Own incidents end-to-end — investigate, resolve, and drive post-mortems to improve system reliability

Tech Stack: Java 21 (Spring Boot 3), Python, PostgreSQL, Kinesis, AWS, Terraform, GitHub Actions, Node.js, TypeScript

Your Profile: 

• 5-7+ years of backend engineering experience, with meaningful exposure to FinTech, payments, or financial data systems
• Strong proficiency in Java (Spring Boot) with a deep understanding of transactional systems and data consistency
• Solid experience with PostgreSQL, including schema design, indexing, and query optimization for financial data
• Experience integrating with payment processors (Stripe, Adyen, or similar) or open banking APIs
• High ownership mindset — you care about correctness as much as you care about delivery speed
• Calm under pressure, structured in your thinking, and rigorous in your testing practices

Please note that this position is based onsite in Berlin. 

Benefits and Perks:

• Real ownership from day one – shape operational processes in a fast-scaling, AI-first company
• Learn from the best – work directly with senior operators
• Competitive compensation – attractive base salary and performance-based bonus program
• Personal growth & visibility – rapid learning opportunities, cross-functional exposure, and early leadership potential in a growing global team
• Vibrant company culture – modern Berlin office, monthly All-Hands, team events, and regular offsites

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates and SMBs to connect them with top-tier talent ready to make an impact. 

We’re looking for an experienced Backend Engineer (m/f/d) to help shape the systems that make operations predictable and scalable for our client's customers.

Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration.

In this role, you’ll:

• Design and build backend services that power supply chain workflows — from order management to LSP integrations and real-time tracking
• Develop event-driven pipelines that process high-throughput logistics data reliably and at scale
• Build and maintain integrations with third-party logistics providers, ERPs, and warehouse management systems
• Own and evolve the data models that represent complex supply chain entities: shipments, inventory positions, fulfillment nodes
• Identify performance bottlenecks and lead the engineering effort to resolve them in production systems
• Work with LLM APIs (OpenAI, Anthropic, Gemini) to build intelligent workflows and automation
• Collaborate closely with Product and domain experts to translate operational complexity into clean technical solutions
• Contribute to architecture decisions and raise the engineering bar through rigorous code reviews and documentation

Tech Stack: Java 21 (Spring Boot 3), Python, PostgreSQL, Kinesis, AWS, Terraform, GitHub Actions, Node.js, TypeScript

Your Profile: 

• 5-7+ years of experience in backend engineering, ideally within logistics, supply chain, or operations-intensive domains
• Strong command of Java (Spring Boot) or equivalent JVM-based frameworks; Python a strong plus
• Experience designing systems that handle real-time data ingestion and processing (Kafka, Kinesis, or similar)
• Comfortable with relational databases (PostgreSQL) and modeling complex, interrelated business domains
• Pragmatic approach to distributed systems — you understand trade-offs around consistency, availability, and latency
• Exposure to third-party API integrations and the messiness that comes with legacy and external systems
• Intellectually curious, detail-oriented, and motivated by shipping things that work reliably in the real world.

Please note that this position is based onsite in Berlin. 

Benefits and Perks:

• Real ownership from day one – shape operational processes in a fast-scaling, AI-first company
• Learn from the best – work directly with senior operators
• Competitive compensation – attractive base salary and performance-based bonus program
• Personal growth & visibility – rapid learning opportunities, cross-functional exposure, and early leadership potential in a growing global team
• Vibrant company culture – modern Berlin office, monthly All-Hands, team events, and regular offsites

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact.

We’re looking for an experienced General Legal Counsel (m/f/d) to join and lead the legal, compliance, and governance functions at one of our Ecosystem Companies.

As an General Legal Counsel, you’ll act as a trusted advisor to leadership and teams across the business, managing a wide variety of commercial, employment, and compliance matters while driving scalable legal processes that enable growth.

Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration.

In this role, you’ll:

Commercial & Contracting Excellence

• Draft, negotiate, and close high-value commercial contracts across B2B sales, procurement, logistics, SaaS, and partnerships.
• Build scalable contract templates, playbooks, fallback rules, and negotiation guidelines that shorten deal cycles while protecting the company.
• Advise Sales, Procurement, Growth, and Finance on pricing structures, payment terms, supplier agreements, international expansion, and new business models.
• Manage supplier disputes, customer claims, and operational risk situations pragmatically and commercially.
• Translate legal risk into clear, actionable decisions for the business.

M&A Execution

• Lead the legal lifecycle of approximately three acquisitions per year
• Own the SPA process, coordinate local counsel across jurisdictions, and drive deals to closing
• Support due diligence, transaction structuring, and integration planning

People & Employment Law

• Support the People team on German employment law matters including hiring, contracts, terminations, warnings, restructurings, and compliance
• Draft and refine employment agreements, HR guidelines, and internal policies
• Advise leadership on complex personnel matters with clarity, empathy, and legal precision

Compliance, Governance & Risk 

• Monitor EU and German regulatory developments affecting trade, logistics, payments, data, and digital operations.
• Manage corporate governance matters for German entities and coordinate with external counsel where required.
• Design simple, scalable compliance processes aligned with our operational model.
• Promote a culture of proactive compliance and commercial discipline.

Your Profile: 

• AI-Native: You don't just "use" AI; you prompt-engineer your workflow. You are comfortable building a "no-code" legal stack.
• Volljurist/in with two Staatsexamina and eligible for registration as Syndikusrechtsanwalt.
• 3+ years PQE from a top-tier law firm or in-house team—ideally in tech, marketplaces, logistics, or fast-scaling B2B businesses.
• Business-fluent in German and English (English is our internal operating language).
• Operational Mindset: You value deal velocity over long memos. You quantify risk in dollars, not just "could/might" language.
• Thrives in an office-only, high-tempo environment with fast decisions and constant iteration.

Please note that this position is based in Berlin. 

Benefits and Perks:

• Fulfil a role with entrepreneurial freedom and help scale a high-impact business model
• Join an experienced founding team of serial and 2nd-time founders
• Attractive base and bonus compensation program
• Collaborate with top-tier investors and angels (incl. various unicorn founders) as well as leading market experts

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact.

We’re looking for a motivated Backend Engineer (AI Agents/Workflows) (m/f/d) to join and drive backend development processes at our Ecosystem Company.

As a Backend Engineer, you’ll build, scale, and optimize backend services that bring AI-driven

Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration.

In this role, you’ll:

• Design, develop, test, deploy, and maintain backend services that integrate AI/ML capabilities into our products
• Build clean, maintainable, and reusable code with a focus on scalability and performance
• Develop and optimize APIs that power AI-driven features
• Collaborate with frontend engineers to connect user-facing experiences with AI-enabled backend logic
• Implement and improve distributed systems and data pipelines
• Work with LLM APIs (OpenAI, etc.) to build intelligent workflows and automation
• Participate in code reviews, knowledge-sharing sessions, and architecture discussions
• Stay current with emerging AI technologies and backend best practices

Your Profile: 

• 3–5 years of experience as a backend or full-stack engineer, with exposure to AI/ML integrations
• Solid programming skills in Java (Spring Boot) and familiarity with Python for data processing or AI integration
• Experience with relational databases (PostgreSQL or BigQuery) and writing efficient queries
• Comfortable working with cloud infrastructure (AWS preferred) and CI/CD tooling
• Understanding of distributed systems, event-driven architecture, and microservices
• Interest or experience in building AI-enabled products (e.g., OpenAI API, fine-tuning models, prompt engineering)
• Strong communicator able to explain technical ideas to both technical and non-technical stakeholders
• Proactive, collaborative, and eager to contribute ideas and improvements

Please note that this position is based in Berlin.

Benefits and Perks:

• Fulfil a role with entrepreneurial freedom and help scale a high-impact business model
• Join an experienced founding team of serial and 2nd-time founders
• Attractive base and bonus compensation program
• Collaboration with top-tier investors and angels (incl. various unicorn founders) as well as leading market experts

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact.

We’re looking for an experienced Senior Backend Engineer (m/f/d) to be a technical anchor across the team at our Ecosystem Company. 

You will operate with a high degree of autonomy while staying deeply embedded in collaborative engineering culture.

Tech Stack: Java 21 (Spring Boot 3), Python, LangGraph, LLM APIs (OpenAI, Anthropic, Gemini), PostgreSQL, Kinesis, AWS, Terraform, GitHub Actions, Node.js, TypeScript, Next.js, React.

Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration.

In this role, you’ll:

• Take ownership of complex backend systems from design through production — including architecture, implementation, and long-term maintenance
• Lead technical discussions, drive engineering decisions, and document trade-offs clearly for the team
• Mentor junior and mid-level engineers through code reviews, pairing sessions, and structured feedback
• Identify systemic weaknesses in our infrastructure, propose improvements, and execute on them with minimal direction
• Collaborate across engineering, product, and data to align technical direction with business goals
• Drive improvements to observability, reliability, and performance across our backend stack
• Contribute to hiring by participating in technical interviews and helping define the engineering bar

Your Profile

• 7+ years of backend engineering experience, with a track record of owning critical systems in production
• Deep expertise in Java (Spring Boot) and strong familiarity with Python; comfortable navigating a polyglot codebase
• Proven experience designing distributed systems — event-driven architecture, microservices, data pipelines
• Strong command of PostgreSQL and experience working with cloud-native infrastructure on AWS
• Someone who has been through hypergrowth or scale challenges and has the scars and instincts to show for it
• A multiplier: you make the engineers around you better through your presence, feedback, and technical clarity
• Comfortable operating in ambiguity — you can shape requirements, not just execute on them

Please note that we are looking for support in the Berlin office of our client. 

Benefits and Perks

• Fulfil a role with entrepreneurial freedom and take a pre-validated business model to the next level
• Join an experienced founding team of serial and 2nd-time founders
• Attractive base and bonus compensation program
• Collaboration with top-tier investors and angels (incl. various unicorn founders) as well as leading market experts

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

Why this role is exciting

This is not a traditional CAD desk job. As a Senior Mechanical Engineer, you will be a technical owner of mechanical systems that are designed, built, installed, and validated on real vehicles and remote drive station platforms used in live operations.

You will shape next-generation hardware from clean-sheet design through on-vehicle validation, with direct responsibility for turning ideas into robust, production-ready components. This role combines deep mechanical design expertise with hands-on execution and real-world impact.

You will also own the Engineering Change Order process for your systems, ensuring that improvements move efficiently from concept to release as the product and fleet scale.

If you’re looking for a role that combines deep design expertise with hands-on engineering impact, this is it.

What you'll be driving

Ownership and Delivery

• Act as the technical owner of mechanical components: concept freeze through vehicle-level validation and release..
• Lead hardware change initiatives end-to-end, from change request initiation through ECO closure and release.
• Make design trade-offs independently while aligning stakeholders across engineering, testing, and operations.

Hands-on build and validation

• Design new mechanical parts and assemblies in CAD, with a strong focus on manufacturability, durability, and integration into complex systems.
• Coordinate or fabricate first prototypes, perform hands-on vehicle-level installation, and execute functional and environmental testing..
• Partner with test and validation teams to define, execute, and iterate on validation plans based on real-world results.

Cross-functional execution and scale

• Work closely with procurement and supply chain to create and manage BOMs, source components, and support suppliers during early builds and iteration phases.
• Drive and participate in rigorous design reviews, ensuring technical excellence and cross-functional alignment.
• Release hardware configurations for engineering and commercial use with accurate documentation, GD&T, and PLM data.

What are we looking for

• Bachelor’s or Master’s degree in Mechanical Engineering or a related field.
• Several years experience in Mechanical Design, owning mechanical systems end to end, from concept through on-vehicle or system-level validation.
• Deep expertise in CAD-based component and assembly design, including production-grade documentation.
• Strong fundamentals in mechanical design, materials, and manufacturing processes.
• Hands-on experience building, installing, and testing real hardware such as vehicles, robots, or complex machinery.
• Experience working with PLM systems, GD&T, and formal release processes.
• Comfortable operating with high autonomy in a fast-paced, cross-functional engineering environment..

Why choose Vay

💪 A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality

🌍 Huge scope for impact in a fast paced environment

💰 ESOP virtual stock options: A stake in Vay’s future - not just a salary

🌴 Unlimited Paid Vacation Days

🎫 Subsidized Deutschland ticket (Berlin)

🏋️‍♂️ Subsidized Urban Sports Club or FitX Membership 

🚗 All Vay team members receive 30% off their Vay rides

🛍️ Exclusive external discounts

💼 €350 Home Office Set-up 

✈️ Relocation financial assistance when relocating to Berlin 

📚 Fully funded German Lessons 

🎊 Regular team events throughout the year

As Senior Solution Engineer, you lead the coordination and execution of onboarding initiatives for strategic platforms globally, driving efficient launches and accelerated time-to-revenue.

You ensure that all internal workstreams (Account Ownership, Compliance, Product, Engineering, and Operations) are aligned, accountable, and completed before go-live.

You provide structured oversight and visibility across onboarding readiness criteria to ensure platforms, whether newly onboarded or expanding into new markets, go live efficiently, compliantly, and without operational risk.

This role sits at the intersection of Revenue, Compliance, Product, Engineering, and Operations, ensuring predictable launches, optimizing time-to-market, and enabling scalable platform onboarding across regions.

What You’ll Do

Solutioning Participation & Advisory

• Participate in discussions with platform’ project owners and technical stakeholders to ensure proposed solutions align with platform capabilities and implementation realities.
• Provide technical and operational input to support scalable and compliant implementations.
• Identify potential technical, operational, or regulatory risks early and ensure a smooth transition from solutioning to onboarding and implementation.

Onboarding Orchestration

• Act as the central coordination point for platform onboarding and expansion initiatives.
• Lead cross-functional alignment across Sales, Compliance, Product, Engineering and Operations to ensure successful platform launches.
• Maintain visibility across technical integration, regulatory validation, operational setup, and partner readiness.
• Track onboarding milestones and proactively manage cross-functional dependencies.
• Identify risks, gaps, or blockers early and drive resolution with the relevant stakeholders.

Integration & Technical Readiness

• Work directly with partner engineering teams to support technical onboarding and platform integration.
• Ensure integration architecture and implementation align with platform capabilities and best practices.
• Review integration progress and validate technical readiness prior to launch.
• Identify technical constraints or risks early and coordinate with Product and Engineering teams when needed.

Go-Live Readiness

• Establish and manage structured go-live readiness checklists.
• Validate that all required approvals (compliance validation, operational controls, and technical readiness) are completed prior to activation.
• Ensure operational processes are defined before launch.

Transition to Run Phase

• Ensure structured handover to Support and Operations teams with full documentation and context.
• Confirm that platform teams understand operational processes, support channels, and escalation paths.
• Monitor early-life platform performance to mitigate post-launch instability.

Continuous Improvement

• Identify onboarding and expansion friction points and drive cross-functional process improvements.
• Improve onboarding documentation and enablement materials.
• Define and monitor key onboarding KPIs such as: time-to-revenue, onboarding cycle times, go-live predictability, post-launch satisfaction and performance.
• Collaborate with Product and Operations teams to anticipate operational impacts from roadmap or regulatory changes.

Who You Are

• 10+ years of experience in onboarding, implementation management, program management within a PSP, Fintech, or regulated SaaS environment.
• Proven experience coordinating complex, cross-functional launches involving Sales, Compliance, Technical, Product, and Support teams.
• Strong understanding of payment operations and regulatory workflows (KYC/KYB, safeguarding, go-live controls).
• Comfortable owning timelines, driving accountability across teams, and managing launch readiness decisions.
• Data-oriented, with experience tracking KPIs such as time-to-revenue, phase cycle times, and post-launch CSAT.
• Clear communicator able to align operational teams and senior stakeholders around priorities and risk mitigation.
• Structured and pragmatic, with the ability to balance speed, compliance, and operational risk.

Additional information

Interview process:

• HR call
• Interview with VP
• Interview with SE team members
• Case study (if applicable)
• Call with Chief Commercial Officer