About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

• Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
• Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
• Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
• Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
• Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

• Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
• Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
• Translate technical complexity into clear business impacts for executive stakeholders.
• Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed. 

Cross-Functional & Pod Coordination

• Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
• Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
• Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
• Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

• Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
• Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
• Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

• Define and track deployment KPIs, such as:
• Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
• Milestone On-Time Rate
• Defect and incident trends during QA/UAT and Hypercare
• Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
• Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

• 5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
• Hands-on experience delivering solutions involving at least one of:
• Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
• Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
• Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
• Excellent communication, facilitation, and conflict resolution skills.
• Proven track record managing multiple concurrent projects with global, distributed teams.
• Fluency in English & German is required

NICE TO HAVE:

• Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
• Background in professional services or consulting working with enterprise clients.
• Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
• Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
• Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Forward Deployed Engineer, DevOps, your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team, empowering our customer-facing Forward Deployed Engineers to build, deploy, and manage bespoke client solutions with speed and confidence. By creating a robust, automated, and self-service platform, you will directly enable the rapid delivery of high-quality, reliable custom services.

Areas of ownership:

• Design, build, and maintain the cloud infrastructure specifically for hosting custom services developed by the Agent Integration Engineering team.
• Create flexible and reusable CI/CD pipeline templates that the integration team can easily adopt to automate the deployment of their services.
• Champion Infrastructure as Code to create standardized, yet customizable, service environments, ensuring consistency and rapid provisioning for new integrations.
• Manage a Kubernetes-based environment tailored for hosting a multitude of diverse integration services, focusing on security, isolation, and resource management.
• Implement robust monitoring and observability solutions to provide the integration team with deep visibility into the performance and health of their specific services.
• Serve as the primary DevOps partner for the Forward Deployed Engineering team, understanding their workflow, anticipating their needs, and removing infrastructure-related obstacles.
• Develop automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from creation to decommissioning.
• Support and modernize legacy Azure infrastructure, helping transition workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices.

Who you are:

• 5+ years of professional experience in DevOps, infrastructure engineering, or a similar role.
• A strong customer-first mindset, viewing the Forward Deployed Engineering team as your primary customer.
• Proficiency in at least one scripting or programming language like Python, Go, or Bash.
• Hands-on expertise with a major cloud provider (AWS, GCP, or Azure).
• Advanced knowledge of containerization and orchestration, specifically Kubernetes, Helm, and Docker.
• Proven experience creating flexible CI pipelines with tools like Jenkins, GitHub Actions, or GitLab CI, and CD/GitOps workflows with tools like Argo CD.
• A strong background in Infrastructure as Code (Terraform is highly preferred).
• Experience building self-service tools and platforms that empower specific development teams.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role:

Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely.

As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us. You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do.

This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it.

Areas of ownership:

• Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform.
• Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility.
• Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety.
• Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines.
• Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor.
• Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security.
• Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence.
• Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform.
• Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership.
• Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained.

Who you are:

• 12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company.
• Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters.
• Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down.
• Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments.
• Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers.
• Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere.
• Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts.

Our recruiting process:

Recruiter video call → Technical Peer Interview → Expert interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Location: Berlin (Hybrid) Travel: ~25%

About Parloa:

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

We are on a mission to transform how people interact with companies by making every conversation seamless, personalized, and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agents at scale, turning interactions into lasting relationships.

As our Deployment Strategist, you will drive AI transformation at Global 2000 enterprises as the “Field CPO” for Parloa’s most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com, Allianz, Decathlon, and TUI.

This is an opportunity to build a new industry. Agentic AI for enterprise is nascent. You’ll define what “good” looks like - at the forefront, with the hardest customers, solving the toughest problems.

Areas of ownership:

• Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds.
• Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion.
• Translate customer needs into product capabilities (not one-off customizations) that become reusable platform features.
• Build prototypes, make product changes, and create business plans hands-on - execution over PowerPoints.
• Represent customers to Parloa Product and represent Parloa Product to customers, bridging both worlds.
• Navigate ambiguity in agentic AI workflows, ROI models, and change management where no playbook exists yet.
• Own hard conversations: tradeoffs, “no,” re-scoping, and timeline realism with strategic accounts.
• Influence without authority across Product, Engineering, Sales, and Customer Success to drive outcomes.
• Feed validated learnings to product roadmap, turning customer work into platform capabilities that compound.

Who you are:

• 7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery.
• “Field CPO” mentality: ability to translate customer outcomes into product reality and vice versa.
• Business + tech stakeholder leadership: presented to C-suite across business and tech functions, demonstrated value, and ensured solutions make business sense.
• Product thinking: built client-specific roadmaps aligned with platform strategy.
• Architectural credibility: scoped off-platform features, assessed feasibility, and ensured supportability.
• Influence without authority: led cross-functional teams (Product, Eng, Sales, CS) without direct reports.
• Adaptability: comfortable being uncomfortable, willing to learn, operates in ambiguity.
• Hands-on execution: gets hands dirty - built prototypes, made product changes directly, created business plans. Not just an advisor.

Nice-to-have:

• Industry diversity: experience in travel, fintech, insurance, retail, healthcare, telecom, or enterprise software - we’re building a team with a broad industry perspective.
• Industry-changing companies: worked at companies that transformed their industry (Booking.com, Decathlon, N26, Deel, Stripe, Uber, Airbnb).
• Hypergrowth experience: thrived in fast-scaling environments (e.g., 25 to 1500 people).
• Background as Palantir Deployment Strategist, AWS/GCP Solutions Architect, or product roles at hypergrowth tech.
• Tech stack: architectural understanding of Python, TypeScript, Terraform, K8s, Azure/AWS.
• AI/ML: LLM pipelines, agentic AI deployment, prompt engineering.
• Learning loop: created reusable patterns from custom work, fed learnings to product.

Our recruiting process:

TA Screen (45 min) → Hiring Manager Call (45 min) → Product + Commercial Stakeholder Call (60 min.) →Technical Stakeholder Call (60 min.) → Case Study (take-home) → Bar Raiser Interview (60 min.)

Ready to build a new industry? Submit your resume and a brief cover note: “What’s a customer outcome you owned? What did you personally build/execute (not just advise)?”

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Munich for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Stuttgard for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Equity Plan
• Generous professional development allowance
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard.
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Not located in Berlin? No worries, we offer extensive relocation support including allowances, one way flights, temporary accommodation and, by partnering with Expath, on the ground support on arrival
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Employee Equity Plan
• Generous professional development allowance
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• We offer free German courses at beginning, intermediate and advanced
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

Why Scout24? 
Scout24 is home of ImmoScout24, Germany’s #1 for real estate. With ImmoScout24 we have been revolutionizing the real estate market in Germany and Austria for more than 25 years. Our goal is to build a digital ecosystem that brings homeowners, seekers, and agents together. Finding the right home and property is one of the most important decisions in life. So is your career! #WorkingatScout24 means being part of a diverse and inclusive team of around 1100 colleagues and 58 nationalities. We embrace difference and celebrate individuality. By encouraging open mindedness and authenticity we enable a true learning culture and prepare the ground for personal development.  Mistakes are a chance to grow and to innovate. Together we act proactively, strive for improvement, and take responsibility. We talk about success and challenge while treating each other with respect because we are #oneteam. 

If this sounds interesting to you, we would love to see you joining us!  Even if you may not tick all the boxes of the job requirements, we are happy to hear about the value you can add to the team.  Grow with us!. Welcome home!  

Aside from our people and company culture we are offering awesome benefits that make Scout24 a great place to work!  

• Compensation: A competitive salary package and a bonus on top.  
• Flexibility: We offer a hybrid work model with three days of on-site work per week in the office, and you can organize the remaining days as you wish. We offer you 30 days of vacation per year.
• Work from abroad: We offer you the possibility to work from abroad for 10 days per year, subject to the business requirements of the company and team.
• Relocation: Our relocation agency supports you with your visa process and an attractive relocation package.  
• Use our products: As an employee you can take advantage of our plus membership for tenants on ImmoScout24 to find a new place to live.  
• Development: Dedicated learning time per month, online courses on our ScoutAcademy, regular book challenges, structured feedback, “Lunch & Learn”-Events and individual career paths to push your career to the next level.    
• Have kids? We'll support you with a professional family service, which helps you to find a childcare center or offers emergency childcare.    
• Furry feel good manager: Bring your dog to work (upon approval, as we prioritise the well-being of our employees and ensure that our dog policy is considerate of allergic individuals and prevents overcrowding on each office floor). 
• Mobility: We subsidize public transport or Job Bikes. 
• Commitment to sustainability and Diversity, Equity & Inclusion (DEI): We have clear environmental and climate protection goals and are involved in social activities and charitable organizations throughout the year. We live the diversity. Our theme weeks on diversity, mental well-being, and other social issues give us time and space to develop ourselves on DEI and sustainability.
• Pension scheme: We offer a company pension scheme and support your own contribution with an attractive subsidy.
• Most innovative office: Our office is barrier-free and in the heart of Berlin right at the central station. It was awarded for the most innovative office concept. We have an own gym with regular courses, napping room, rooftop terrace, organic coffee, cafeteria, 100% green electricity and a massage therapist that comes in once a week.
• Health: Life Situation Coaching, regular health check ups
• We are a tech company: We work with the latest technical tools and hardware.  

Build and operate scalable ML and LLM-based systems in production, with a focus on self-hosted models, evaluation frameworks, and platform reliability. You will help shape Scout24’s AI platform by enabling teams to efficiently develop, deploy, and scale both traditional ML and generative AI solutions for multi-modal use cases.

Working at the intersection of software engineering, ML platform engineering, and product, you ensure ML/LLM applications are robust, observable, and cost-efficient. You establish best practices for LLMOps, including gateway services, MCP integrations, evaluation, and lifecycle management, while leveraging AI-native workflows to drive faster development and higher engineering productivity.

How your role will look like:

• Design and maintain scalable ML/LLM infrastructure and pipelines  
• Productionize traditional ML and generative AI solutions with cross-functional product teams  
• Own the ML/LLMOps lifecycle: prompting, deployment, monitoring, evaluation and optimization  
• Build and evolve an LLM Gateway service to standardize access, routing, and governance  
• Develop evaluation frameworks to measure quality, performance, and reliability of LLM outputs  
• Design and implement MCP-compatible services to enable standardized context exchange between LLMs, tools, and data sources  
• Integrate MCP into internal platforms to support tool use, retrieval, and agent-based workflows across teams 
• Work with AWS and integrate self-hosted open-source AI models for scalable, secure applications  
• Ensure observability, cost efficiency, and system performance 
• Contribute to project management, stakeholder communication and cross-team collaboration 

What you need to succeed:

• Strong experience in MLOps (CI/CD, Docker, Kubernetes) and operating production-grade systems
• Proficiency in Python and solid software engineering and scalable system design skills
• Hands-on experience with LLMs and generative AI technologies (e.g. GPT, Gemini or Anthropic-like models) 
• Expertise in prompt engineering, agent orchestration, context management, and output validation
• Experience with LLM evaluation frameworks and deploying self-hosted LLMs
• Familiarity with cloud platforms (e.g. AWS, GCP) as well as DevOps, testing, and observability practices
• Strong communication skills and ability to collaborate with cross-functional teams and stakeholders

We aim to further enhance the diversity of our company and support the professional development of people with disabilities. We have a disability representative who will assist you throughout the application process. If you require this support, please let us know in advance.

Meet Urban Sports Club

We are among the leading platforms for sports and wellness in Europe, dedicated to inspiring people to live active, healthy lives. With just one membership we offer access to thousands of fitness and wellness experiences across the continent.

But what truly sets us apart? We believe our people are at the heart of everything we do. If you’re curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities.

*Big news: Wellhub and Urban Sports Club unite!*
Urban Sports Club is now a proud part of Wellhub, creating a global wellbeing ecosystem. Together, we connect 39,000 corporate clients and 97,000 wellness partners across 18 countries, offering millions of people even more ways to stay active and take care of their health.

The opportunity 

Urban Sports Club is building a security function that moves with heart and mind. As a Security Engineer you will work across the full security landscape – from application security to cloud runtime to development pipelines and of course AI – bringing genuine breadth alongside real depth in your domain specialisations. 

You will work side-by-side with IT analysts, developers, product managers, and leadership alike to embed security into how we build and operate. You will report to the Director of Cyber Security, with the empowerment and autonomy to shape how security is done across the company.

This role suits those with a builder’s mindset who gets restless without a hard problem to solve, who is excited about the intersection of AI and security, and who communicates as comfortably in a board update as in a pull request review.

What you will do

• You partner with engineering, product, and infrastructure teams to identify and mitigate security risks across our cloud, application, and AI/ML environments
• You lead security initiatives in your specialist area – whether that is AI/ML Security, DevSecOps, Application/Product Security, or Cloud Security – while staying curious and contributing across different domains
• You design, build, and operate security controls, automation, and tooling that scale with a fast-growing platform
• You drive threat modelling, secure design reviews, and risk assessments for new features, services, and infrastructure changes
• You detect, respond to, and investigate security incidents; own root cause analysis and drive post-incident improvements
• You translate complex security topics into clear, actionable language for technical and non-technical audiences, including C-level leadership
• You track the evolving threat landscape, with particular attention to AI/ML attack surfaces and AI-assisted security tooling, bringing those insights back into the business

What you will need to succeed

• You bring 5+ years of hands-on security engineering (or equivalent) in fast-paced, high-growth environments
• You have a deep expertise in at least one domain: AI/ML Security, DevSecOps, Application/Product Security, or Cloud Security
• You bring a strong builder mindset: able to script, automate, write detections, and review architectures/designs
• You understand modern threats (e.g., AI/ML risks, software supply chain, API and cloud security)
• You are are an excellent communicator across technical and executive audiences (e.g., engineers to CISO level)
• You are able to work autonomously, set direction, and thrive in ambiguous, collaborative environments
• Nice to have: Experience with platform/marketplace products, Kubernetes security in AWS/GCP, EU regulations (GDPR, NIS2, DORA), and scripting (Python, Go)

What’s in it for you 

• Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family.
• Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle.
• Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You’ll also have the option to desk-swap at our other European offices.
• WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up.
• Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes.
• Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment.

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

ABOUT THE TEAM:

Our Research and Development department is made up of cross-functional teams of Developers, Interaction Designers, QA Engineers, and Documentation specialists, all collaborating under the guidance of Product and Engineering Managers.

Each team owns a specific area of our platform. We work with relative autonomy, encourage original ideas, foster professional growth, and believe that quality at every stage is of utmost importance.

We’re looking for a QA Engineer who will be an advocate for quality from the very start of the development process. In this role, you’ll collaborate closely with all functions to shape testing strategies, ask the right questions early, and ensure that robust test coverage exists as features are developed.

Rather than merely focusing on testing completed changes, you’ll embed quality into our development process, championing best practices, improving test automation, and ensuring that great software is continuously delivered.

ONCE YOU ARE HERE YOU WILL:

• Become an expert in the Talon.One product, and the foremost expert in the area for which your team is responsible.
• Collaborate with product, design, and engineering functions to ensure our delivered features are consistently of a high quality.
• Set the test strategy, engage critically with all functions from the outset of each feature.
• Ensure we have design and behavioral consistency between features, and strong, efficient test coverage at every level.
• Determine which test scenarios should be included in our suite of end-to-end automated tests, and implement those using Cypress.
• Willingness to proactively help junior Quality Engineers, provide timely feedback, and guide them to success. Contribute to Mentorship Programs and onboarding new joiners.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Ability to communicate effectively and clearly in English, and precisely describe complex interactions
• Ability to architect a strong Test Strategy
• Strong track record in advocating for quality at all levels of development process
• 3-6+ years of experience delivering quality web applications with test automation, including REST APIs/GraphQL

ABOUT TECHNOLOGY: 

• Kubernetes running on Google Cloud
• PostgreSQL
• Golang for our API, core logic, and internal tooling
• TypeScript, React, Redux, and CSS modules for our web application
• Cypress for automated end-to-end testing

• A Research and Development Department of 100+ of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine 
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• BVG public transport ticket and welcome your furry friend in our dog-friendly Berlin office
• Lease your ideal bike through BusinessBike

ABOUT THE TEAM:

Our Research and Development department is made up of cross-functional teams of Developers, Interaction Designers, QA Engineers, and Documentation specialists, all collaborating under the guidance of Product and Engineering Managers.

Each team owns a specific area of our platform. We work with relative autonomy, encourage original ideas, foster professional growth, and believe that quality at every stage is of utmost importance.

We’re looking for a QA Engineer who will be an advocate for quality from the very start of the development process. In this role, you’ll collaborate closely with all functions to shape testing strategies, ask the right questions early, and ensure that robust test coverage exists as features are developed.

Rather than merely focusing on testing completed changes, you’ll embed quality into our development process, championing best practices, improving test automation, and ensuring that great software is continuously delivered.

ONCE YOU ARE HERE YOU WILL:

• Become an expert in the Talon.One product, and the foremost expert in the area for which your team is responsible.
• Collaborate with product, design, and engineering functions to ensure our delivered features are consistently of a high quality.
• Set the test strategy, engage critically with all functions from the outset of each feature.
• Ensure we have design and behavioral consistency between features, and strong, efficient test coverage at every level.
• Determine which test scenarios should be included in our suite of end-to-end automated tests, and implement those using Cypress.
• Willingness to proactively help junior Quality Engineers, provide timely feedback, and guide them to success. Contribute to Mentorship Programs and onboarding new joiners.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Ability to communicate effectively and clearly in English, and precisely describe complex interactions
• Ability to architect a strong Test Strategy
• Strong track record in advocating for quality at all levels of development process
• 3 - 6+ years of experience delivering quality web applications with test automation, including REST APIs/GraphQL

ABOUT TECHNOLOGY: 

• Kubernetes running on Google Cloud
• PostgreSQL
• Golang for our API, core logic, and internal tooling
• TypeScript, React, Redux, and CSS modules for our web application
• Cypress for automated end-to-end testing

• A Research and Development Department of 100+ of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine 
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• BVG public transport ticket and welcome your furry friend in our dog-friendly Berlin office!
• Lease your ideal bike through BusinessBike

Stellenbeschreibung

Als Site Reliability Engineer in unserem Platform Squad wirst du eine Schlüsselrolle dabei spielen, Flips Infrastruktur schnell, belastbar und bereit für Skalierung zu halten. Du wirst die Reliability-Kultur, Tools und Praktiken gestalten, die es unseren Engineering-Teams ermöglichen, mit Vertrauen zu veröffentlichen – im großen Maßstab und ohne Kompromisse bei der Verfügbarkeit. Diese Rolle ist perfekt für einen Engineer mit Leidenschaft für den Aufbau von Hochdurchsatz- und hochverfügbaren Systemen, der mitgestalten möchte, wie eine schnell wachsende SaaS-Plattform im Produktivbetrieb läuft.

Was dich bei uns erwartet

• Skalierung ermöglichen: Erweitere und optimiere unsere Cloud-Infrastruktur auf Azure und unsere Kubernetes-Cluster – ausgelegt auf hohen Durchsatz und höchste Verfügbarkeit – um das schnelle weltweite Wachstum von Flip zu unterstützen.

• Resilienz & Sicherheit gewährleisten: Entwirf und implementiere Zero-Downtime-Deployments, Rollback-Mechanismen und Disaster-Recovery-Strategien, die unsere Plattform rund um die Uhr verfügbar halten.

• Observability schaffen: Entwickle unseren LGTM-Stack (Loki, Grafana, Tempo, Mimir) weiter, um jedem Team die nötige Sichtbarkeit zu geben – und nutze ihn, um unsere SLOs zu definieren und zu optimieren.

• Alles automatisieren: Entwirf, entwickle und optimiere Infrastructure as Code mit Pulumi in Go, um manuellen Aufwand (Toil) zu eliminieren und unsere Plattform für Engineering-Teams als Self-Service bereitzustellen.

• Reliability-Praktiken vorantreiben: Fördere CI/CD Best Practices, Incident Management, Post-Mortems und Developer Experience in der gesamten Engineering-Organisation.

• Unsere Roadmap gestalten: Arbeite mit deinem Squad und dem Engineering-Leadership zusammen, um die Richtung der Plattform zu definieren – von skalierbaren Hochdurchsatz-Systemen und Kostenoptimierung bis hin zu Security Posture und Compliance.

Was du mitbringst

Wir suchen einen Hands-on, produktorientierten Engineer mit einer Leidenschaft für hochverfügbare Hochdurchsatz-Systeme – und dem Zuverlässigkeit genauso wichtig ist wie Geschwindigkeit.

Must-Have Qualifikationen

• Du hast 1–3 Jahre Hands-on-Erfahrung als Site Reliability Engineer (SRE), Platform Engineer, DevOps Engineer, Infrastructure Engineer, Cloud Engineer oder Backend Engineer mit starkem Infrastruktur-Fokus.

• Erfahrung im Betrieb und in der Skalierung von Cloud-Infrastrukturen (Azure, GCP, AWS).

• Tiefe Kenntnisse in Kubernetes und Container-Orchestrierung in Produktionsumgebungen.

• Hands-on-Erfahrung mit modernen Observability-Stacks (z. B. Prometheus, Mimir, Loki, ELK) und vertraut mit der Definition und dem Betrieb von SLOs und Error Budgets.

• Fundierte Software-Entwicklungskenntnisse in Go (bevorzugt, da unser IaC auf Pulumi in Go läuft), Python oder Kotlin.

• Hands-on-Erfahrung mit Infrastructure as Code (z. B. Pulumi, OpenTofu, Terraform) und Konfigurations-Tools (z. B. Ansible, Chef).

• Ein kollaboratives Mindset, starke Kommunikationsfähigkeiten und verhandlungssicheres Englisch.

• Bereitschaft zur Teilnahme an On-Call-Rotationen (Rufbereitschaft), um die Zuverlässigkeit unserer Plattform zu gewährleisten.

Nice-to-Have Qualifikationen

• Erfahrung im Aufbau und Betrieb von Hochdurchsatz- und hochverfügbaren Systemen im Produktivbetrieb.

• Speziell Erfahrung mit Azure Kubernetes Service (AKS).

• Erfahrung mit Kubernetes Gateway API und Envoy Gateway.

• Vertrautheit mit GitOps-Workflows und CI/CD-Pipeline-Design.

• Kenntnisse in Service-Mesh-Technologien (z. B. Linkerd, Istio).

• Erfahrung mit Kubernetes Operators (z. B. Strimzi, CNPG).

• Erfahrung mit dem Betrieb von High-Availability PostgreSQL.

Job Teaser

As a Site Reliability Engineer in our Platform Squad, you will be a key player in keeping Flip's infrastructure fast, resilient and ready to scale. You'll shape the reliability culture, tooling and practices that allow our engineering teams to ship with confidence - at scale and without compromising availability.

This role is perfect for an engineer who is passionate about building high-throughput, highly available systems and who wants to shape how a fast-growing SaaS platform runs in production.

What awaits you with us

• Enable scaling: Further expand and optimize our cloud infrastructure on Azure and our Kubernetes clusters - designed for high throughput and highest availability - to support Flip's rapid growth across the globe.
• Ensure resilience & safety: Design and implement zero-downtime deployments, rollback mechanisms and disaster-recovery strategies that keep our platform available around the clock.
• Create observability: Evolve our LGTM stack (Loki, Grafana, Tempo, Mimir) to give every team the visibility they need - and use it to define and optimize our SLOs.
• Automate everything: Design, develop and optimize infrastructure as code with Pulumi in Go, eliminating toil and making our platform self-service for engineering teams.
• Champion reliability practices: Promote CI/CD best practices, incident management, post-mortems and developer experience across the entire engineering organization.
• Shape our roadmap: Collaborate with your squad and engineering leadership to define the platform's direction - from scalable, high-throughput systems and cost optimization to security posture and compliance.

What you bring to the table

We're looking for a hands-on, product-minded engineer who is passionate about high-throughput, highly available systems - and who cares about reliability as much as velocity.

Must-Have Qualifications

• You have 1–3 years of hands-on experience as a Site Reliability Engineer (SRE), Platform Engineer, DevOps Engineer, Infrastructure Engineer, Cloud Engineer, or Backend Engineer with a strong infrastructure focus.
• Experience operating and scaling cloud infrastructures (Azure, GCP, AWS).
• Deep knowledge of Kubernetes and container orchestration in production environments.
• Hands-on experience with modern observability stacks (e.g. Prometheus, Mimir, Loki, ELK) and comfortable defining and operating SLOs and error budgets.
• Solid software development skills in Go (preferred, since our IaC runs on Pulumi in Go), Python or Kotlin.
• Hands-on experience with infrastructure as code (e.g. Pulumi, OpenTofu, Terraform) and configuration tooling (e.g. Ansible, Chef).
• A collaborative mindset, strong communication skills and business-fluent English.
• Willingness to participate in on-call rotations to ensure the reliability of our platform.

Nice-to-Have Qualifications

• Experience building and operating high-throughput, highly available systems in production.
• Experience with Azure Kubernetes Service (AKS) specifically.
• Experience with Kubernetes Gateway API and Envoy Gateway.
• Familiarity with GitOps workflows and CI/CD pipeline design.
• Knowledge of service mesh technologies (e.g. Linkerd, Istio).
• Experience with Kubernetes Operators (e.g. Strimzi, CNPG)
• Experience with operating High-Availability PostgreSQL

ABOUT THE TEAM:

As the Head of Data, you will be the visionary leader responsible for defining and executing our company data strategy. You will lead our data team to build a world-class data platform that bridges the gap between technical engineering and business value.

Your focus will be on evolving our data function into a strategic powerhouse to stakeholders from across the whole organization. You will own and drive the roadmap that aligns our data engineering capabilities with measurable business impact, ensuring our data infrastructure not only scales with our global client base but also becomes a key differentiator in how we make decisions, demonstrate product value and power future innovations.

We seek a strategic leader with demonstrated experience in a B2B SaaS environment. The ideal candidate must be capable of developing a clear strategy, securing alignment with key stakeholders including the CTO, VP of Product and VP of Customer Success, and executing with a high degree of autonomy.

For this position, we need professionals who are already based in Berlin or willing to move to Berlin.

ONCE YOU ARE HERE YOU WILL:

• Own the data roadmap, transitioning the team from a hands-on setup phase to a scalable, strategic function that supports the entire organization.
• Directly manage, mentor, and grow a cross-functional team of 4 individuals consisting of a Data Engineer, an Analytics Engineer, and Analysts, focusing on maximizing team efficiency, fostering greater ownership, and promoting the capabilities and professional fulfillment of your direct reports.
• Partner with the Post-Sales team to make QBRs reliable, self-service and automated, ensuring we can clearly demonstrate the value of our product through insights for our global clients such as H&M, Sephora and Adidas.
• Oversee the transition toward a unified data platform that integrates Product Analytics, Business Decision Making and Machine Learning workloads.
• Set the standards for data governance, reliability, and resilience across our modern data stack (with tools including BigQuery, DBT and Kafka).
• Act as the key bridge between R&D and business stakeholders, ensuring data is a first-class citizen in all decision-making.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 7-10 years of leadership experience managing data teams, ideally having managed through a "scale-up" phase in at least two different companies.
• The ability to utilize and transform hands-on experience into focus on project management, team health, and high-level architectural planning.
• A deep understanding of B2B-the SaaS business models and experience working with cross-functional business stakeholders.
• While this is not a hands-on role, a strong grasp of data lakes, streaming architectures and modern DWH concepts are must have.
• Strong ability to translate complex data infrastructure challenges into business impact for non-technical leadership

OUR TECH STACK:

• Data Warehouse: Google BigQuery
• Transformation & BI: DBT, Looker
• Ingestion & Pipelines: Kafka, PostgreSQL, Strimzi, Fivetran and more
• Infrastructure: GCP, Kubernetes, Docker

• 90+ team of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

ABOUT THE TEAM:

As the Head of Data, you will be the visionary leader responsible for defining and executing our company data strategy. You will lead our data team to build a world-class data platform that bridges the gap between technical engineering and business value.

Your focus will be on evolving our data function into a strategic powerhouse to stakeholders from across the whole organization. You will own and drive the roadmap that aligns our data engineering capabilities with measurable business impact, ensuring our data infrastructure not only scales with our global client base but also becomes a key differentiator in how we make decisions, demonstrate product value and power future innovations.

We seek a strategic leader with demonstrated experience in a B2B SaaS environment. The ideal candidate must be capable of developing a clear strategy, securing alignment with key stakeholders including the CTO, VP of Product and VP of Customer Success, and executing with a high degree of autonomy.

For this position, we need professionals who are already based in Berlin or willing to move to Berlin.

ONCE YOU ARE HERE YOU WILL:

• Own the data roadmap, transitioning the team from a hands-on setup phase to a scalable, strategic function that supports the entire organization.
• Directly manage, mentor, and grow a cross-functional team of 4 individuals consisting of a Data Engineer, an Analytics Engineer, and Analysts, focusing on maximizing team efficiency, fostering greater ownership, and promoting the capabilities and professional fulfillment of your direct reports.
• Partner with the Post-Sales team to make QBRs reliable, self-service and automated, ensuring we can clearly demonstrate the value of our product through insights for our global clients such as H&M, Sephora and Adidas.
• Oversee the transition toward a unified data platform that integrates Product Analytics, Business Decision Making and Machine Learning workloads.
• Set the standards for data governance, reliability, and resilience across our modern data stack (with tools including BigQuery, DBT and Kafka).
• Act as the key bridge between R&D and business stakeholders, ensuring data is a first-class citizen in all decision-making.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 7-10 years of leadership experience managing data teams, ideally having managed through a "scale-up" phase in at least two different companies.
• The ability to utilize and transform hands-on experience into focus on project management, team health, and high-level architectural planning.
• A deep understanding of B2B-the SaaS business models and experience working with cross-functional business stakeholders.
• While this is not a hands-on role, a strong grasp of data lakes, streaming architectures and modern DWH concepts are must have.
• Strong ability to translate complex data infrastructure challenges into business impact for non-technical leadership

OUR TECH STACK:

• Data Warehouse: Google BigQuery
• Transformation & BI: DBT, Looker
• Ingestion & Pipelines: Kafka, PostgreSQL, Strimzi, Fivetran and more
• Infrastructure: GCP, Kubernetes, Docker

• 90+ team of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. 

The Role

We're looking for a Backend Engineer to join our small, focused ClickHouse team. You'll work on the systems that power our managed ClickHouse service – building, scaling, and operating infrastructure that thousands of customers depend on daily.

You'll write Python that orchestrates database lifecycle operations, dig into Linux internals when things get interesting, and ship features through a well-established CI/CD pipeline. You'll work in a modern async-first Python codebase alongside engineers who care about code quality, type safety, and automation.

If you have experience with ClickHouse internals or C++ – even better. But what matters most is strong backend fundamentals and a genuine interest in databases and distributed systems.

What You'll Do

• Design, build, and maintain backend services in Python (FastAPI, asyncio, psycopg2) that manage the ClickHouse service lifecycle
• Work with CI/CD pipelines (Buildkite, GitHub Actions) to ship code reliably and often
• Investigate and resolve production issues across the stack – from Python application code down to Linux system behavior
• Contribute to technical planning within a small team where your input directly shapes the roadmap
• Write well-tested, type-checked code and participate in thorough code reviews
• Use AI coding tools as part of your daily workflow to accelerate development

What We're Looking For

Must have:

• Solid Python development skills -- you write clean, production-grade Python and understand async patterns (asyncio, aiohttp)
• Strong understanding of databases -- you know how relational and analytical databases work under the hood, not just how to query them
• Deep Linux knowledge (Fedora preferred) -- comfortable with systemd, process management, filesystem internals, and debugging at the OS level
• CI/CD experience -- you've built and maintained delivery pipelines, not just used them
• Familiarity with automated testing -- unit, integration, and system tests are part of how you work
• Experience with AI coding tools -- you actively use AI-assisted development in your workflow and understand how to get the most out of it
• Distributed systems awareness -- you understand the challenges of running services across multiple nodes and regions
• Fluent English -- written and verbal

Nice to have:

• ClickHouse experience -- operational knowledge, query optimization, or contributions to the project
• C++ or C -- ability to read and contribute to database engine code
• Cloud infrastructure experience (AWS, GCP, Azure) with Terraform or similar IaC tools
• PostgreSQL operational experience
• Software and network security knowledge

Why This Role

• Small team, big impact. You're not a cog -- you'll shape the technical direction of a product used at scale.
• Real engineering problems. Database orchestration, distributed systems, performance at scale -- not CRUD apps.
• Modern tooling. Strict type checking, automated formatting, security scanning, and AI-assisted development are the norm, not aspirations.
• Berlin-based, hybrid. The team is in the office 3 times per week.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.  Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.

The Role

• You will help build Connect, our consumer-facing hosted checkout and subscription management service, and related projects to deliver the best experience for our customers and their users.
• You will bring new ideas to directly shape our app development and products beyond our established work.
• You will work with a modern tech stack using Next.js, React, TypeScript and Tailwind CSS.
• You will use your skills for Frontend and Backend technologies built on top of Next.js.
• You will take ownership of features from planning and implementing to shipping and optimizing.
• You will work closely with our UI/UX team to develop the best possible experiences for our users.
• You will help design maintainable and scalable software architectures.
• You will give feedback, ideas, and code reviews to your colleagues.
• You will collaborate with colleagues across the engineering organization through cross-functional working groups and our RFC process.

Salary range: €85k - €120k.

What We Are Looking For

• You have advanced experience building web apps using React. You are a TypeScript pro, know your way around Next.js, and can implement common and advanced React patterns. You’ve been doing this for 5+ years. Working with git is natural for you.
• You enjoy building best-in-class experiences. You know what makes apps excellent, you can give your input and are able to implement the best possible UX.
• You have built and maintained scalable apps. You love to build things for scale and have experience in designing app architectures and writing high-quality code.
• You enjoy building a product from scratch. This means high involvement in the design process and understanding what customers want and users need.
• You love learning technologies as you go. You always want to find the right tool for the job, and not only follow what you already know.
• You care about more than engineering quality. Whatever you do, needs to have a business impact. You can make trade-offs between speed and quality.
• You are an all-rounder: You're fluent with RESTful APIs, worked with Docker, GCP, GitHub Actions, Cypress, or Testing Library, and have some experience with Ruby on Rails.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Technical Account Managers are highly experienced Architects who bring both deep technical expertise and strong interpersonal skills to support a small portfolio of strategic clients (approximately 3 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts.

How you'll make an impact

• Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan
• Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks
• Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team
• Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing
• Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:
  • Dataiku platform architecture and deployment
  • Platform operations and upgrades
  • Best practices for platform usage
  • Security, data management, and compute resources
  • ML-Ops, monitoring, and scaling strategies
• Assist clients in integrating the product into their systems and troubleshoot technical challenges
• Capture client feedback and feature requests to inform the Product and Engineering teams
• Advise client tech leaders on complementary technologies and long-term technical strategy.
• Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps

What you'll need to be successful

• 7+ years of experience in a customer-facing technical role
• Native or bilingual proficiency in German
• Strong communication and client relationship skills
• Experience supporting both pre- and post-sales engagements
• Proficiency in Linux system administration, including networking
• Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)
• Hands-on experience with cloud platforms (AWS, Azure, GCP)
• Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
• Familiarity with the Hadoop and/or Spark ecosystems

How you'll stand out 

• Experience with Python
• Data-Science knowledge
• Basic knowledge of Java
• Familiarity with ML-Ops practices and tools

What does the hiring process look like? #LI-Hybrid #LI-AN1

• Initial call with a member of our Technical Recruiting team
• Video call with the TAM Hiring Manager
• Technical Assessment to show your skills (Home Test)
• Debrief of your Tech Assessment with TAM Team members
• Final Interview with the VP Field Engineering

#LI-JR1

Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with real-time coaching during customer conversations. We’re growing fast! Spun out of the Stanford AI lab and chaired by Google-X founder Sebastian Thrun, Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300%! We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors and advisors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Adobe, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems.

Cresta is seeking a passionate individual with solid security engineering experience to support the security & compliance team and enable growing global data protection and cybersecurity efforts.

What you'll do:

• Implement and collaborate on product security features
• Mature and extend our DevSecOps pipeline.
• Detect, defend, and respond to threats to Cresta and its customers
• Support SOC 2 Type II, ISO 27001 & 27701, PCI-DSS, TISAX and HIPAA audit processes with technical controls and evidence

• Perform security audits of Cresta’s products and cloud infrastructure and drive remediation of security risks
• Improve and monitor Cresta’s vulnerability management program to ensure we’re monitoring and mitigating known vulnerabilities
• Develop internal tooling and automation.

What we look for:

• Ambitious, passionate and results-oriented, with excellent interpersonal and communication skills
• 4+ years of experience in application security engineering and cloud security (AWS/GCP)
• Security domain knowledge across many cyber security disciplines
• Experience in static code analysis and remediation
• Experience in security operations (SOC) and incident response

• Working knowledge of Python and Go to develop and collaborate with engineering on product security features
• Experience managing competing efforts and requirements
• Experience with fast-growing SaaS start-ups

The Role

As a Senior Platform Engineer at Gigs, you'll work at the foundation of everything we build. You'll design, build, and operate the infrastructure and developer tooling that powers our connectivity and payments platform — enabling product teams to ship faster, more reliably, and at scale.

Our Foundation team owns the systems that every engineer at Gigs depends on: CI/CD pipelines, cloud infrastructure, observability, deployment tooling, and the shared platform services that keep our product running. You'll take ownership of complex infrastructure challenges end-to-end and drive them to production with a high bar for reliability and developer experience.

This is a role for someone who cares deeply about the craft of platform engineering — who gets energy from making other engineers more productive, who thinks in systems, and who isn't satisfied until the solution is both robust and elegant. You'll be joining a small, high-impact team where your work will directly shape how Gigs scales over the next few years.

What You Will Do

• Own and improve Gigs' cloud infrastructure, ensuring our platform is reliable, scalable, and cost-efficient as we grow.
• Design and build internal developer tooling and platform services that accelerate how product teams ship — from CI/CD pipelines to deployment workflows to local development environments.
• Drive improvements to our observability stack, making it easy for every engineer to understand system behavior, debug issues, and respond to incidents with confidence.
• Take complex infrastructure problems end-to-end: scoping, designing, implementing, and operating solutions in production.
• Collaborate closely with product engineering teams to understand their pain points and build platform capabilities that unblock them.
• Contribute to our infrastructure-as-code practices, ensuring our cloud environments are reproducible, auditable, and version-controlled.
• Participate in on-call rotations, incident response, and post-mortems — and use what you learn to make our systems more resilient.
• Raise the bar for platform engineering quality through code reviews, documentation, and advocating for best practices across the team.

What We Are Looking For

• You have 5+ years of professional software engineering experience, with meaningful time spent on infrastructure, platform, or DevOps/SRE work in a production environment.
• You have experience designing and building a platform layers e.g. centralised authentication, observability, routing logic, or API versioning which other product teams integrate against or build on top of.
• You have hands-on experience with cloud platforms (GCP preferred) and infrastructure-as-code tools like Terraform. You understand networking, compute, and storage at a level that lets you make good trade-offs.
• You have experience building and maintaining CI/CD pipelines and deployment systems. You care about developer experience and know that a great platform is one that engineers actually want to use.
• You think in systems. You can reason about distributed architectures, understand failure modes, and design for reliability and observability from the start.
• You enjoy building products from the infrastructure up. You care about finding the right solution to internal customer needs, and you're comfortable taking ownership and delivering.
• You communicate clearly and collaborate well. You can explain infrastructure decisions to product engineers, write useful documentation, and contribute to technical discussions with confidence.
• You care about more than just engineering — you want to see the business impact of everything you do, and you know how to make pragmatic speed/quality trade-offs.
• You have a growth mindset when it comes to tooling and practices. You stay curious about how the industry is evolving — including AI-assisted development — and you're thoughtful about adopting what makes you and your team more effective.

Bonus Points If

• You have experience with our stack: GCP (cloud run), Docker, Terraform, Ruby on Rails, Go, PostgreSQL, Kafka, PubSub.
• You have worked in fintech, payments, telecom, or other regulated industries where reliability and compliance matter.
• You have experience building developer-facing platforms or internal tooling at a high-growth startup (Series B–D).
• You have contributed to open-source infrastructure tooling or have a track record of improving developer productivity at scale.
• You use AI tooling as part of your engineering workflow and have developed a practical sense for where it adds value and where it doesn't — for example, using it for infrastructure scaffolding, debugging, exploring unfamiliar APIs, or drafting documentation, while knowing when to rely on your own judgment.

The Role

At Gigs, we believe that great IT should be frictionless: Team members should get the right access, the right tools, and the right support to be productive. For this we buy the right tools and build the right processes. You'll be instrumental in achieving this vision.

We're looking for an IT Systems Engineer to manage and automate our corporate infrastructure. This is a hands-on, shipping-focused role. You'll be joining the Security & IT team as the third team member.

The Security & IT team covers everything from employee lifecycle and enablement, devices, and connectivity, to service configuration, systems integration and internal helpdesk. We are pragmatic and aware of the trade-offs of a small team, making strategic decisions on where to show excellence and what we can’t bite off right now.

You will work on our day-to-day operational load, build systems and automations to reduce that operational load, as well as inform our strategic direction.

What You Will Do

• Design, build, and maintain automation workflows across our corporate systems stack (Okta, Google Workspace, Google Cloud, Jamf, Humaans HRIS, Linear issues …)
• Improve our joiners, movers and leavers flows to eliminate manual toil and ensure security consistency
• Improve our IT request workflows, as well as developing self-service solutions that empower employees to solve their own IT needs
• Own macOS device management: procurement with zero-touch enrollment, configuration right-sizing, app and OS updates, and day-to-day productivity
• Support our global offices (Berlin, London, Amsterdam, San Francisco, New York) with infrastructure and integrations.

What We Are Looking For

• Experience at a high-growth startup or scaleup (50-500 employees)
• Experience in roles at the intersection of IT, Security and Engineering, like IT Engineer, IT Systems Engineering, TechOps, or Security Engineer
• Coding fundamentals: comfortable writing and reading scripts (Shell, JavaScript, Ruby)
• Experience with:
  • MDM solutions (Jamf, Kandji, or similar) in a macOS-first environment
  • Identity providers (Okta, Google Workspace) and HRIS integrations
  • Workflow and AI platforms (Zapier, Tines, Claude, Notion AI, or similar)
  • Cloud environments (GCP, AWS)
• Systems thinking with the ability to design end-to-end workflows, not just individual scripts
• Strong communication skills and a user-oriented mindset
• Ability to work independently and prioritize in a fast-paced environment

WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in.

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet.

Our team of fun, welcoming, values-driven, and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by creating engaging, inspiring moments using strategy, creativity, data and technology - all backed by the global technological power of Infosys.

Experience, Tech & AI

We are a cross-unit and cross-location AI, tech and experience team. With more than 50 developers, AI & Fullstack engineers, UX designers and consultants working directly with other WongDoody teams, we are team players and specialists - oth in frontend and backend. As part of Infosys, we belong to a leading global technology company with access to solutions and extensive know-how in the fields of commerce, marketing automation and AI, among others.

We are now looking for a Senior DevSecOps Engineer who connects platform engineering, security, and automation to build robust, scalable foundations for modern digital and AI-driven systems.

Our local benefits

• Flexible working hours and 100% overtime compensation
• Work where it works for you. At home or in the office, or any mix you like
• Working for strong brands and clients we believe in
• 30 days vacation per year
• Company Benefits
• Urban Sports Club
• Nice people in welcoming teams

What you can expect

Cloud, Platform & Automation

• Design and operate scalable cloud infrastructures and platform setups
• Automate deployments, environments, and operational processes
• Build reliable foundations for fast, stable, and traceable releases 

Security by Design

• Integrate security early into development and operations
• Define and enforce standards across infrastructure, access, secrets, and data flows
• Identify risks early and implement pragmatic, maintainable solutions 

Reliability, Monitoring & Collaboration

• Ensure observability, availability, and resilience of systems
• Collaborate with engineering, architecture, and product teams
• Bring structure to complex environments and balance speed with quality

What we'd love to see

• Several years of experience in DevOps, DevSecOps, Platform Engineering, or Cloud Operations
• Strong knowledge of CI/CD, Infrastructure as Code, and cloud architectures
• Experience with container technologies and automated deployment pipelines
• Solid understanding of security principles, IAM, secrets management, and distributed systems security
• Hands-on experience with monitoring, logging, incident handling, and troubleshooting
• Familiarity with tools like Terraform, GitHub Actions, GitLab CI, or similar
• Experience with GCP, Kubernetes, or Cloud Run is a plus
• Exposure to security automation, policy enforcement, or vulnerability scanning
• Experience with AI/data platforms or production AI systems is a plus
• Understanding of FinOps and cost-aware infrastructure is beneficial
• Clear, pragmatic communication of complex technical topics
• Fluent in German and/or English (B2–C1)
• Work permit for Germany and at least one year of work onsite in Germany

You’ll be the backbone of secure and scalable delivery, bridging internal platforms and client projects. By embedding security, automation, and reliability into every layer, you enable teams to ship faster, operate safely, and scale with confidence.

We care about your personality and professional skills. We don't care about your gender, age, nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity is responsible, which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here.

If you have any questions about the application process, feel free to contact our People & Culture Team directly under job@odt.net

WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in. 

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet. 

Our team of fun, welcoming, values-driven, and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by creating engaging, inspiring moments using strategy, creativity, data and technology - all backed by the global technological power of Infosys. 

Experience, Tech & AI 

We are a cross-unit and cross-location AI, tech and experience team. With more than 50 developers, AI & Fullstack engineers, UX designers and consultants working directly with other WongDoody teams, we are team players and specialists - oth in frontend and backend. As part of Infosys, we belong to a leading global technology company with access to solutions and extensive know-how in the fields of commerce, marketing automation and AI, among others.  

We are now looking for a Solution Architect who designs scalable cloud and AI platforms on Google Cloud—connecting systems, data, and intelligence into robust, future-ready architectures.

Our local benefits 

• Flexible working hours and 100% overtime compensation
• Work where it works for you. At home or in the office, or any mix you like 
• Working for strong brands and clients we believe in 
• 30 days vacation per year 
• Urban Sports Club 
• Nice people in welcoming teams 

What you can expect

Architecture & Platform Design

• Design cloud architectures for digital products, data platforms, and AI-driven solutions on GCP, AWS or Azure
• Define end-to-end system architecture across data, services, and AI workflows
• Ensure scalability, maintainability, and long-term viability of architectural decisions
• Create architecture documentation and diagrams outlining key decisions and solutions to technical challenges

Integration & System Landscape

• Define interfaces, integration patterns, and system interactions
• Assess existing enterprise landscapes and design integration strategies (e.g. SAP, CDP, CMS, DAM)
• Connect data sources, AI models, and content systems into a coherent architecture

Scalability, Governance & Collaboration

• Define security concepts, operating models, and architectural guardrails
• Make informed decisions on compute, storage, messaging, identity, observability, and deployment
• Work closely with engineering, security, and business teams to establish a viable target architecture
• Balance MVP thinking with long-term platform scalability
• Help teams reduce complexity and choose the right technical setup
• Contribute to RFPs, pitches, and the development of visionary architecture concepts
• Evaluate emerging technologies, recommend suitable adoption strategies for customer projects and suggest improvements on cost, performance, and maintainability

What we'd love to see

• Several years of experience in system architecture (cloud, data, APIs)
• Proven experience as a Solution Architect or in a comparable technical leadership role
• Strong expertise in GCP and AWS
• Deep understanding of platform design and modular architectures
• Experience integrating complex enterprise systems
• Solid knowledge of security best practices, data modeling, and system performance optimization
• Hands-on experience with DevOps tools (CI/CD pipelines, containerization, IaC with Terraform or ARM)
• Ability to communicate technical decisions clearly and effectively
• Confident in client-facing settings, with the ability to engage and advise senior stakeholders (e.g. CTOs)
• Experience in Buy vs. Build decisions
• Very good German and English language levels (C1+)
• Work permit for Germany and at least one year of work onsite in Germany

Your impact

You’ll be the architectural bridge between creativity and computation, enabling WongDoody’s teams to design and deliver intelligent, modular, and headless experiences that scale. Your architectures will empower brands to connect faster, adapt smarter, and evolve with technology, one API at a time.

We care about your personality and professional skills. We don't care about your gender, age, nationality, or appearance and are open to working with everyone.  

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity responsible which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here. 

WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in. 

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet. 

Our team of fun, welcoming, values-driven, and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by creating engaging, inspiring moments using strategy, creativity, data and technology - all backed by the global technological power of Infosys. 

Experience, Tech & AI 

We are a cross-unit and cross-location AI, tech and experience team. With more than 50 developers, AI & Fullstack engineers, UX designers and consultants working directly with other WongDoody teams, we are team players and specialists - oth in frontend and backend. As part of Infosys, we belong to a leading global technology company with access to solutions and extensive know-how in the fields of commerce, marketing automation and AI, among others.  

We are now looking for a Senior AI Engineer who combines strong engineering fundamentals with a pragmatic delivery mindset—turning ambitious ideas into stable, scalable AI systems.

Our local benefits 

• Flexible working hours and 100% overtime compensation
• Work where it works for you. At home or in the office, or any mix you like 
• Working for strong brands and clients we believe in 
• 30 days vacation per year 
• Company Benefits
• Urban Sports Club 
• Nice people in welcoming teams 

What you can expect 

AI Systems & Service Architecture

• Design and build production-ready AI services and backend systems
• Develop APIs, orchestrations, and integrations for GenAI and LLM-based applications
• Create technical foundations that enable teams to build, scale, and operate reliably
• Contribute to RFPs, pitches, and forward-looking AI solution concepts 

Reliability, Scale & Performance

• Ensure AI solutions run reliably, perform efficiently, and remain cost-effective
• Make architectural decisions around scalability, monitoring, security, and maintainability
• Optimize systems across quality, latency, operational cost, and developer experience 

Technical Leadership & Collaboration

• Work closely with Creative Technologists, Product, Design, and Engineering
• Lead technical discussions and bring clarity to complex initiatives
• Support other engineers through reviews, sparring, and best practices
• Engage in client-facing conversations and explain technical concepts to senior stakeholders

What we'd love to see 

• A passion for creative technology, curiosity for emerging AI tools, and the ability to turn ideas into working prototypes
• Analytical and structured mindset with the ability to make complexity simple
• End-to-end architecture from prototyping to production (including CI/CD, logging, analytics, and scaling)
• Several years of experience building production-grade AI or backend systems
• Strong experience in software engineering (Python and/or TypeScript)
• Practical knowledge of LLM frameworks,tools and protocols (LangChain, LangGraph, n8n, MCP, A2A, Bedrock, or similar) including agentic architectures
• Experience in integrating visual AI tools such as ComfyUI, Stable Diffusion, Google Imagen, or Adobe Firefly into broader workflow systems
• Proven experience integrating text-based AI APIs like ChatGPT, Claude, Gemini, or Llama into end-to-end workflow solutions
• Familiarity with prompting techniques, RAG pipelines, and AI workflow orchestration including guidance/guardrails, observability (P95, cost/request), evaluation pipelines
• Understanding of real-time communication protocols (Websocket / gRPC / PubSub event handling) and API integration across data and creative environments
• Competence in infrastructure setup (Docker, Terraform, cloud platforms like GCP, AWS, or Azure), understanding the resources cost factor and ability to optimize it
• Open-source engagement or hands-on experimentation with AI agents, visual frameworks, or orchestration systems
• Excellent English communication skills (German is a plus)
• Work permit for Germany and at least one year of work onsite in Germany
• Nice to have: Experience with IBM watsonx / Watson AI or related enterprise AI ecosystems

Your impact 

You’ll shape the future of AI agent experiences and scalable AI systems that work reliably in production environments, create standards, and transform complex systems into meaningful, measurable experiences - for users, brands, and products. 

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity responsible which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here. 

If you have any questions about the application process, feel free to contact our People & Culture Team directly under job@odt.net.

RDQ326R15

The Incident Response team's mission is to respond to security threats, incidents and investigations to protect our customers, employees and enterprise data in a fast, efficient and standardised manner. We're a tight-knit team of security incident responders and incident handlers doing "Security for Databricks on Databricks", using our own platform to create near-real-time log analytics, alerting and forensics.

You will be an individual contributor on the security Incident Response (IR) team at Databricks, reporting to the regional IR manager. You will be responsible for conducting security analysis and forensics, responding to high-priority alerts and contributing to automations and agentic capabilities. You will be a security multiplier and help the team scale security incident response at Databricks.

The impact you will have:

• You will respond to incidents as part of a distributed 24x7 operations and on-call schedule.
• You will triage and respond to security events and alerts, ensuring quick and effective containment.
• You will contribute to security investigations, conducting analysis and forensics across a range of data sources to determine the timeline and impact of security events.
• You will build automations, including leveraging AI and agentic platforms, to deliver autonomous capabilities, expedite your work and scale the impact of the team.
• You will communicate technical decisions through design docs and tech talks, and mentor junior security responders via security guidance, design reviews and code reviews.

What we look for:

• Bachelor's Degree AND 4+ years experience in Incident Response work OR Master's Degree AND 2+ years experience.
• Strong cloud security background in at least 1 of AWS, GCP or Azure, and working knowledge of the others.
• Knowledge of AI/LLM and agentic capabilities, including effective prompting and use of MCP, agents and agent skills. Prefer experience with building and operating agentic systems in a security setting.
• Broad security subject matter expertise.
• Expertise in few core IR skills (DFIR , Reverse Engineering, Traditional Network Security, Storage and access security, Sandboxing, Compute security, etc.).
• Experience with Enterprise Security and SaaS applications.
• Working knowledge of a SIEM and SOAR.
• Experience building Incident Response Tooling and scripting language skills.

A career driven by you. At LeasingMarkt.de, we bring customers and dealers together to make car leasing more accessible, transparent, and efficient. With over 1,000 partner dealerships and nearly 2 million users across the DACH region and the Netherlands, we’ve become Germany’s #1 leasing platform. To keep growing and driving innovation in the mobility space, we’re looking for a Senior Software Engineer to join our high-performance team at our Düsseldorf office. 

As a Senior Software Engineer, you will play a key role in designing and developing robust, scalable applications that power one of the largest automotive leasing marketplaces in Europe. You’ll collaborate with a cross-functional team to build and evolve solutions that are architecturally sound, easy to maintain, and built for long-term impact. You’ll help shape technical direction while raising the bar for software quality and stability across the platform. 

What you’ll do:

• Join one of our builders’ teams to build great products loved by our customers. 
• Apply an AI-first mindset to every phase of you-build-it-you-run-it: from design and coding to testing, deployment and operations.
• Work hands-on in real product codebases (for example TypeScript/Node/Next.js or Java/Spring), using GenAI tools to accelerate development, improve quality and simplify existing systems.
• Build and evolve AI-powered internal tools and workflows (assistants for coding, reviews, documentation, testing) that engineers across AutoScout24 can rely on every day.
• Act as a multiplier and culture driver: coach teams on effective GenAI usage, share patterns and anti-patterns, and help establish AI-first ways of working across our engineering organization.
• Experiment, measure and improve: run small, data-informed experiments with teams, learn what works in our context, and turn successful approaches into repeatable standards and playbooks. 

What you’ll bring: 

• Experience leveraging AI and Generative AI (GenAI) to enhance engineering productivity — including code generation, debugging, reviews, documentation, and decision support — with a proactive mindset toward adopting tools that streamline development and drive innovation. 
• Deep, hands-on experience building production systems (we expect you’ve spent at least 5 years doing this, possibly much more), ideally with PHP and Laravel as well as TypeScript/Node.js/Next.js on AWS, Azure or GCP.
• Demonstrated personal excellence in using GenAI coding tools (for example GitHub Copilot, ChatGPT, Claude Code, Cursor, OpenAI Codex) to significantly improve your own development speed and quality: code generation, refactoring, debugging, tests and documentation. 
• Experience integrating LLM APIs (such as OpenAI, Anthropic, Azure OpenAI, Vertex AI or similar) into applications or internal tools.
• Strong communication and influencing skills: you can introduce new tools and practices, align stakeholders, handle skepticism and iterate based on feedback.
• A curious, growth-oriented mindset: you actively seek out new practices and tools, you are comfortable learning in public, and you help others do the same.
• A pragmatic view of GenAI: you understand its limitations and risks and know how to put guardrails in place (reviews, tests, policies) to keep usage safe, compliant and sustainable at scale.
• Experience with performance optimization, caching strategies, and system observability is a plus. 

A culture of growth  

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.  

For a career where you can drive our business and shape your future, apply now. 

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

At GetYourGuide, engineers work on problems that matter: building the systems that connect millions of travelers with experiences they'll remember for a lifetime. Our teams learn fast, take ownership, iterate, and build at real scale. AI is already reshaping how we build products and what travel can be. For the right engineer, this is an opportunity to do the most exciting work of their early career.

Your mission

• With support and mentorship, you’ll write clean code that ships to millions of travelers
• Work closely with senior and staff engineers to design and build reliable, scalable systems, bringing your own ideas to the table, not just executing tasks
• Take end-to-end ownership of features: from understanding the problem and designing the solution, to shipping, monitoring, and iterating
• Use AI tooling actively and intelligently as part of your daily workflow
• Help build AI-powered product experiences that change how travelers discover, book, and enjoy the world
• Participate in code reviews, improve our codebase, and help raise the quality bar across your team
• Engage with product and design partners to deeply understand the traveler problem you're solving, not just the ticket in front of you

Your toolkit

You're a fresh graduate, looking for your first full-time job and you've already shipped things like: side projects, open source contributions, coursework, internships, freelance work, or hackathon builds. You know what it feels like to take something from an idea to a working product. You're genuinely excited about what AI makes possible. 

We know everyone's journey is different. Excited about the role and tick some of these boxes? We'd love to hear from you:

• Ownership-driven: You treat your work as your own. You don't wait to be told something is broken or could be better; you help to improve it, communicating early, asking for feedback, and collaborating with others to create a better state.
• Deeply curious: You dig into problems until you actually understand them. You learn fast and apply what you learn even faster
• Bias for action: You ship, gather feedback, and iterate. 
• Collaborative by nature: You know when to push ahead independently and when to pull in others. You ask questions early. You support your teammates through thoughtful feedback and clear communication
• You have hands-on experience with AI tools. You've built real things - projects using Claude or OpenAI APIs, apps built with tools like Lovable, or experiments that turned into something tangible
• Solid foundation in computer science fundamentals: data structures, algorithms, basic system and API design concepts
• Familiar with building and shipping software, professionally or through your own projects
• Comfortable working across the stack either in backend or frontend systems

Extras that give you an edge

• An interest in contributing across the full stack (backend and frontend), with a willingness to learn our core technologies. This includes JVM languages (Kotlin, Java, Scala) for the backend and frontend essentials like React.js, Next.js, TypeScript, and CSS/styling frameworks.
• Familiarity with cloud infrastructure concepts and distributed systems concepts like Kubernetes, AWS/GCP, microservices and event-driven architecture
• Open source contributions or a visible portfolio: a GitHub profile, a live project, something we can look at

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time. 
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

LLM Platform Engineer/Lead (m/f/d)

Berlin, Bangalore, Remote

Hello 👋 I am Servesh, Co- founder and CTO at Kayzen, and I am now looking for a LLM Platform Engineer/Lead who will be part of our Engineering team. 🙌 But wait, you have not heard of Kayzen before? 😃

Kayzen is a mobile demand-side platform (DSP) dedicated to democratizing programmatic advertising. We enable leading apps, agencies, media buyers, and brands to run programmatic customer acquisition, retargeting, and brand performance campaigns through its self-serve and managed service options. Built on the three core pillars of performance, transparency, and control, Kayzen powers the world’s best mobile marketing teams with bespoke solutions that fuel business growth and deliver a competitive advantage. With an unprecedented scale of 160B+ daily ad requests from 1.6B+ unique users worldwide, we serve up to 1B+ ads per day in 180 countries. Kayzen is accessible through our APIs and user interface.

The Team

The Platform Engineering team owns Real-time bidding (RTB) platform, a Real-time budget system, Real-time event processing, Stream data processing engine and multiple other complex large-scale distributed components and data pipelines. We work closely with data scientists, data analysts, product and business teams. We are responsible for some of the most technically challenging work, for example:

• Handling ~2 Million Req/sec in sub-millisecond latency
• Handing & managing ~Petabytes of data
• Managing distributed systems deployed across multiple data centers
• Optimizing JVM and Linux kernel for optimal performance
• Managing our own data center spread across the globe consisting of thousand of powerful servers
• Working on some of the most challenging problems of Ad-Tech

Sounds interesting. Isn't it?

About the Role

We are looking for an  LLM Platform Engineer  /Lead who can  evangelise AI across the company  and build the  foundational tooling, frameworks, and workflows  that allow teams to ship AI-powered features quickly and safely. This role is ideal for an engineer who understands modern AI capabilities and focuses on  developer velocity, reuse, and production readiness  rather than training complex models from scratch.

Responsibilities

• Design and build  internal AI frameworks, SDKs, and shared libraries 
• Enable teams to integrate AI features with minimal friction
• Set up  standardized patterns  for using LLMs, embeddings, agents, and workflows
• Build reusable components for  prompt management, evaluation, observability, and safety 
• Define best practices for  AI usage, cost control, and reliability 
• Evangelise AI internally through documentation, examples, and hands-on guidance
• Rapidly prototype AI-powered features and turn them into reusable building blocks
• Own AI tooling from experimentation to production

Requirements

AI Tooling & Framework Experience (Core Focus) 

• Hands-on experience with  LLM APIs  (OpenAI, Anthropic, etc.)
• Experience with  RAG pipelines, embeddings, vector databases 
• Familiarity with  prompt engineering, prompt versioning, and evaluation 
• Experience with  AI orchestration frameworks 
• Understanding of  AI observability, cost monitoring, and failure modes
• You’ve shipped at least one LLM-powered feature to production and iterated based on telemetry or user feedback.
• Comfortable with embeddings, fine-tuning, vector search, tokenization, and evaluation methodologies.
• Familiar with data lakes/warehouses, feature stores, and streaming/batch ETL; cloud (AWS/GCP/Azure).

Strong Engineering & Platform Skills 

• Excellent  Python  skills (required)
• Experience building  frameworks, platforms, or developer tooling 
• Strong understanding of  APIs, services, and system design 
• Writes clean, maintainable, production-grade code

Startup Mindset

• Bias for shipping and iteration
• Can translate AI complexity into simple abstractions
• Comfortable with ambiguity and rapid change
• Thinks in terms of  leverage and reuse , not one-off solutions

Less About

• Heavy model training or research
• Designing custom ML algorithms
• Academic optimization work.

Nice to have

• Experience with  agent-based systems  and tool calling
• Experience setting up  guardrails, moderation, and safety checks 
• Familiarity with  Docker, cloud infra, and CI/CD 
• Prior work in  platform teams or enablement roles

What do we offer?

• Reporting directly to Co-founder & CTO
• Direct access to top management and an extremely “visible” role
• Exceptional career growth and learning opportunity
• A unique opportunity to be part of an experienced team of industry experts and entrepreneurs who bring massive change to the Adtech market
• A fun, driven, and multinational team located across Germany, India, UK, Argentina, Ukraine, Turkey, Spain  and many more countries
• A flexible work-from-home arrangement
• A 500-dollar home-office setup budget
• A 1000-dollar annual learning and development budget

Why Engineering at Dataiku?

Dataiku’s on-premise, cloud, or SaaS-deployed platform connects many data science technologies,  and our technology stack reflects our commitment to quality and innovation. We integrate the best of data and AI tech, selecting tools that truly enhance our product. From the latest LLMs to our dedication to open source communities, you'll  work with a dynamic range of technologies and contribute to the collective knowledge of global tech innovators. You can find out even more about working in Engineering at Dataiku by taking a look here.

How you’ll make an impact

This position is either onsite from Paris, London, Berlin and Amsterdam or remote from these countries. 

As a Software Developer Engineer in Test (SDET), your mission will be to ensure that we only deliver highest-quality products to our customers. You will play a crucial role in our success by helping our users have the best possible experience.

Dataiku's platform is built on modern Web technologies (single page webapp with Angular/AngularJS) and integrates with a very large ecosystem of big data technologies (Spark, Hadoop, MPP databases, Cloud services, ...).

Our software testing stack is based on Python, Pytest, Selenium, and Allure for the integration tests. Our CI is based on Jenkins with intensive usage of AWS’s features.

At Dataiku, developers are involved in writing part of the automated integration tests together with the QA team.

Here's a taste of how you can help the team: 

• Coding advanced automated test suites to exercise our applications at all levels
• Defining manual testing plans, test strategies and define priorities
• Working with the developers to ensure that they deliver testable code
• Improving existing test infrastructure and frameworks (virtual machines, containers, auto-provisioning, UI testing, ...)
• Mentoring and helping new QA team members

What you need to be successful 

• You have experience in software test engineering with a significant part in automation (API and/or UI Testing)
• You think collaborating with developers is the key for a good testing strategy
• You have worked with at least one Object Oriented language (such as Python, Java, C#, or C++)
• You discuss choices before implementing them

What will make you stand out

• Experience with big data technologies, such as Hadoop, Spark, or Kubernetes 
• Experience with cloud platforms such as AWS, Azure, and GCP
• Basic knowledge of Machine Learning

What does the hiring process look like?

• Initial call with a member of our Technical Recruiting team
• Peer interview with two members of the team
• A take-home test to show your skills
• Debrief of your technical test with the VP of Test Engineering
• Final Interview with a VP of Engineering  #LI-Remote

ABOUT THE TEAM:

Talon.One’s R&D is a cross-functional group of engineers, product thinkers, and designers who build and scale the systems behind Talon.One’s platform. Each team owns a clear slice of our ecosystem, operating with autonomy, shared accountability, and a strong sense of ownership.

Within R&D, the Platform Tribe focuses on enabling product teams to deliver value safely and efficiently. We build and evolve shared capabilities, including our Internal Developer Platform, CI/CD workflows, cloud foundations, and operational tooling. Our goal is to reduce friction, set clear guardrails, and give engineers a great default path from idea to production.

We value curiosity, pragmatic problem-solving, and open collaboration. Teams have visibility into systems end-to-end, and we actively encourage mentoring, documentation, and knowledge sharing. Talon.One is committed to an inclusive environment in which diverse perspectives lead to better systems and decisions.

We’re based in Berlin and welcome professionals already here or excited to relocate.

ABOUT THE ROLE:

We’re looking for a Senior Platform Engineer to help us take our Internal Developer Platform and shared tooling to the next level. We already have solid foundations in place, including Backstage as our IDP, and now we’re focused on building meaningful capabilities on top of it that deliver tangible value to both the business and the engineering organization.

This role combines technical leadership with strong product thinking. We don’t have a dedicated product manager for the platform, so you’ll work closely with engineering managers, technical leads, and engineers across teams, listen to their pain points, identify opportunities, and drive initiatives from idea to production. You’ll lead platform projects end to end: shaping the problem, designing solutions, implementing them, and ensuring they are adopted and maintained.

You’ll collaborate closely with infrastructure, SRE, and product engineers, balancing long-term platform initiatives with iterative improvements. Success in this role means measurable improvements in developer experience, reliability, and delivery speed across the organization.

ONCE YOU ARE HERE YOU WILL:

• Lead platform initiatives from scratch to production, owning problem definition, technical design, implementation, rollout, and iteration.
• Build on top of our existing Internal Developer Platform (Backstage) by developing plugins, templates, workflows, and integrations that reduce cognitive load for product teams and other internal stakeholders.
• Actively engage with internal users, understand their needs, validate assumptions, and translate feedback into platform improvements.
• Design and maintain reusable tools, services, and abstractions that help teams deploy, operate, and scale their services safely.
• Make thoughtful architectural decisions and clearly articulate trade-offs among reliability, security, scalability, and developer experience.
• Partner with infrastructure and security teams to ensure platform capabilities align with operational and compliance requirements.
• Raise the bar for platform quality through documentation, standards, and mentoring.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 5+ years of experience in software engineering, with a strong focus on platform, backend, or infrastructure-related work.
• Proven ability to lead technical initiatives independently and deliver production-grade systems with real users.
• Hands-on experience with Kubernetes and cloud-native architectures in a production environment.
• Practical experience with Internal Developer Platforms, developer tooling, or enabling infrastructure (Backstage experience is a strong plus).
• Solid understanding of CI/CD, GitOps concepts, and modern deployment workflows.
• Experience with cloud providers, preferably GCP, and infrastructure as code tools such as Terraform or Terragrunt.
• Strong product mindset: you’re comfortable talking to users, prioritizing work based on impact, and iterating based on feedback.
• High ownership and autonomy: you take responsibility, make pragmatic decisions, and follow through.
• Curiosity, openness to experimentation, and a genuine interest in improving developer experience at scale.

 OUR TECHNOLOGY:

• Backstage (Node.js and React)
• Kubernetes, Helm, ArgoCD
• Google Cloud Platform
• Terraform / Terragrunt
• HashiCorp Vault
• Observability and monitoring tooling (Datadog, Prometheus)

• 90+ team of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.

The JetBrains Cloud Platform team develops a cloud-based service that helps organizations manage JetBrains products and services with a focus on encouraging the adoption of AI-powered development tools. JCP provides centralized management, usage-based billing, and visibility into AI consumption patterns.

We are currently seeking a skilled Performance QA Engineer to join our team and improve the reliability of our system. In this role, you will be responsible for ensuring the scalability and stability of our distributed systems through rigorous performance testing and analysis.

As part of our team, you will:

• Design, develop, and maintain automated performance test suites for complex distributed systems.
• Identify system bottlenecks, conduct root-cause analysis, and partner with engineering teams to implement remediation strategies.
• Generate high-quality performance reports with actionable recommendations and communicate findings to both technical and non-technical stakeholders.
• Work closely with cross-functional development teams to identify performance-critical components and define SLAs, performance criteria, and workload models.
• Design and enhance frameworks for performance test execution, test results collection, analysis, visualization, and reporting.
• Integrate performance testing into CI/CD pipelines.

We’ll be happy to have you on our team if you have:

• 5+ years of experience in performance testing or engineering.
• Strong hands-on experience with at least one major performance testing tool – K6, JMeter, Gatling, Locust, or LoadRunner (code-based tools are preferred, but git knowledge is a must).
• Solid programming or scripting skills in languages such as Java, Python, JavaScript/TypeScript, or Go.
• A strong understanding of distributed systems, API performance, databases, caching, and networking fundamentals.
• The proven ability to analyze performance metrics, identify bottlenecks, and recommend improvements.
• Experience testing high-traffic or mission-critical applications.
• Strong analytical skills and the ability to communicate technical findings clearly.
• Proficiency in English, both written and spoken.

We’ll be especially thrilled if you have:

• Experience with observability platforms (Prometheus/Grafana and Elastic).
• Experience with containerized and cloud-native environments (Docker, Kubernetes, and AWS/GCP/Azure).
• Familiarity with event-driven systems, streaming platforms (Kafka), and microservice architectures.
• Knowledge of CI/CD automation (TeamCity, GitHub Actions, etc.).

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

Als Staff Network Solutions Architect bist du die treibende Kraft hinter der fachlichen Definition, dem Design und der architektonischen Führung von Netzwerkarchitekturen und -services in Cloud‑Umgebungen. Du entwickelst innovative Lösungen, die die Unternehmensstrategie unterstützen, und bist der zentrale technische Experte für Cloud‑Networking im Team. Die Rolle erfordert enge Zusammenarbeit mit verschiedensten Fachbereichen – von Netzwerk‑Teams über Produktentwicklung bis hin zur breiteren Cloud‑Plattform‑Organisation – um sicherzustellen, dass alle vorgeschlagenen Lösungen skalierbar, sicher und nach Best‑Practices der Branche umgesetzt werden. Du schlägst die technische Brücke zwischen diesen Gruppen.

Aufgabenbereich

• Leitung der Netzwerk‑Architektur für die IONOS Public‑Cloud‑Umgebung und Sicherstellung der Übereinstimmung mit der übergreifenden Hosting‑Infrastruktur‑Strategie.
• Zusammenarbeit mit Product Ownern, DevOps‑Teams, SDN‑Entwicklern, plattformübergreifenden und Netzwerk‑Engineering‑Teams, um technische und produktbezogene Lösungen zu definieren, die machbar, skalierbar und architektonisch konform sind.
• Einbringen technischer Eingaben in Produkt‑ und Technologie‑Roadmaps und Vorwegnehmen zukünftiger geschäftlicher und technischer Anforderungen.
• Recherche, Bewertung, Design und Deployment neuer Netzwerk‑Technologien (SDN, Virtual Networking, Automation, Security‑Frameworks).
• Beratung von Stakeholdern und Enterprise‑Kunden: Übersetzen hoher Geschäftsanforderungen in konkrete technische Tasks.
• Erstellung und Pflege von High‑Level‑ und Low‑Level‑Designs (HLD/LLD) sowie ausführlicher Architekturdokumentation.

Qualifikationen

• 10+ Jahre Erfahrung in Netzwerk‑Architektur und -Design, inklusive Public‑Cloud‑Plattformen (AWS, Azure, GCP).
• Tiefes Verständnis von Data‑Center‑Fabric‑Architekturen und der Implementierung von Netzwerk‑Services sowie VNFs darüber.
• Expertise in SDN, NFV, Routing, Switching, Firewalling und Hybrid‑Networking.
• Nachgewiesene Erfahrung in der Leitung komplexer Netzwerkprojekte als Architekt und technischer Leader.
• Design von sicheren, skalierbaren und resilienten Netzwerken für Public‑Cloud‑Umgebungen.
• Solide Erfahrung mit virtualisierten Umgebungen (KVM, Open vSwitch, Linux‑Bridges).
• Vertrautheit mit Automation‑ und DevOps‑Praktiken für Networking (Netbox, Terraform, Ansible, CI/CD).
• Starker Hintergrund in Linux‑Systemen, inkl. Python, nftables, iptables, Git.
• Ausgeprägte Dokumentations‑ und Architekturfähigkeiten (HLD, LLD, Diagramme).
• Hervorragende Kommunikationsfähigkeiten: Du kannst komplexe technische Konzepte in klaren Business‑Wert für unterschiedliche Stakeholder übersetzen.
• Hohe Resilienz und Anpassungsfähigkeit, um in schnelllebigen, hochdruckvollen Umgebungen effektiv zu arbeiten.

Sprachen

• Englisch (verpflichtend)
• Deutsch (bevorzugt)
• Spanisch (Bonus)

Benefits

• Hybrides Arbeitsmodell.
• Flexible Arbeitszeiten durch Vertrauensarbeitszeit.
• An einigen Standorten eine bezuschusste Kantine und verschiedene kostenfreie Getränke.
• Moderne Büroflächen mit sehr guter Verkehrsanbindung.
• Diverse Mitarbeiterrabatte für Aktivitäten und Produkte.
• Mitarbeiterevents wie Sommer- und Winterfeiern, sowie Workshops.
• Zahlreiche Weiterbildungs- und Entwicklungsmöglichkeiten.
• Verschiedene Gesundheitsangebote, wie Sport- und Gesundheitskurse.

Wir suchen einen erfahrenen Specialist Software Developer für unser Managed Kubernetes Team. Du wirst eine entscheidende Rolle bei der Entwicklung und Wartung unseres Managed Kubernetes Produkts spielen, das sowohl internen IONOS-Teams als auch externen Kunden dient. Diese Position erfordert umfangreiche Erfahrungen mit der Kubernetes-Architektur und einen starken Fokus auf die operativen Aspekte, die sich an den CKA (Certified Kubernetes Administrator) Prinzipien orientieren.

Aufgabenbereich

• Design, Entwicklung und Wartung von Cloud-nativen Anwendungen in Golang (Kubernetes Operators, REST APIs, Bibliotheken).
• Entwurf und Implementierung neuer Funktionen zur Verbesserung unseres Managed-Kubernetes-Angebots.
• Mitwirkung an der Weiterentwicklung unserer Service-Architektur und Infrastructure-as-Code-Verfahren.
• Entwicklung und Pflege der kompletten DevOps-Toolchain (Helm Charts, GitHub Actions, GitOps-Workflows).
• Erstellung und Pflege von Kubernetes-Operatoren, -Controllern und Custom Resource Definitions (CRDs).
• Implementierung von Überwachungs-, Alarmierungs- und Beobachtungslösungen für Kubernetes-Workloads; Zusammenarbeit mit funktionsübergreifenden Teams zur Verbesserung der Zuverlässigkeit und Leistung der Plattform.

Qualifikationen

• Mindestens 3 Jahre praktische Erfahrung in der Arbeit mit Kubernetes in Produktionsumgebungen.
• Ausgeprägte Kenntnisse in der Golang-Entwicklung mit einer Erfolgsbilanz bei der Bereitstellung von produktionsgerechtem Code; Erfahrung mit öffentlichen Cloud-Anbietern (AWS, GCP, Azure) oder privaten Cloud-Infrastrukturen.
• Tiefgreifendes Verständnis der Kubernetes-Architektur, der API-Ressourcen und der Erweiterungsmuster; Kenntnisse im Umgang mit Helm und anderen Kubernetes-Paketverwaltungstools.
• Erfahrung mit dem Entwurf und der Implementierung von Kubernetes-Operatoren und -Controllern; Fachkenntnisse in den Bereichen Container-Orchestrierung, Netzwerke und Sicherheitsgrundsätze.
• Erfahrung mit Observability Stacks (Prometheus, Grafana, Loki, etc.) zur Überwachung und Fehlerbehebung.
• Fortgeschrittene Kenntnisse der Linux-Systemadministration; gute Kenntnisse von CI/CD-Pipelines und GitOps-Workflows.

Schön zu haben:

• Kubernetes-Zertifizierungen (CKA, CKAD, CKS).
• Erfahrung mit Tools zur Infrastrukturautomatisierung (Terraform, Ansible).
• Erfahrung mit Multi-Cluster- und Multi-Tenant-Kubernetes-Architekturen.
• Beiträge zu Open-Source-Kubernetes-Ökosystem-Projekten.

Hinweis: Zum Ende des Bewerbungsprozesses müssen Kandidaten einer Sicherheitsüberprüfung unterzogen werden. Dein Einverständnis dafür wird rechtzeitig im Prozess erfragt.

Benefits

• Hybrides Arbeitsmodell.
• Flexible Arbeitszeiten durch Vertrauensarbeitszeit.
• An einigen Standorten eine bezuschusste Kantine und verschiedene kostenfreie Getränke.
• Moderne Büroflächen mit sehr guter Verkehrsanbindung.
• Diverse Mitarbeiterrabatte für Aktivitäten und Produkte.
• Mitarbeiterevents wie Sommer- und Winterfeiern, sowie Workshops.
• Zahlreiche Weiterbildungs- und Entwicklungsmöglichkeiten.
• Verschiedene Gesundheitsangebote, wie Sport- und Gesundheitskurse.