❗️ Important – On-Site Role in Serbia❗️
This is an on-site position based in Serbia, Belgrade. Remote or hybrid arrangements are not available. Candidates must already be in Serbia or be willing to relocate. Full relocation support will be provided if needed. 

⚡ We are looking for an experienced Senior HTML/Markup Developer to join our development team in Serbia and help build and style high-quality iGaming websites. You will play a key role in crafting visually engaging and responsive interfaces by focusing on markup and CSS styling, turning Figma designs into fully functional, high-performance web experiences.

🎯 Your Mission:
Contribute to the creation and customization of new iGaming brand websites. You will be responsible for translating design specifications into pixel-perfect, responsive layouts while ensuring consistency, performance, and maintainability across multiple platforms. Collaboration with designers, developers, QA, and product teams will be central to your role.

✅ Responsibilities:
• Set up and customize new brand websites based on design specifications
• Implement and style interfaces following Figma layouts and branding guidelines
• Work closely with designers to fine-tune and resolve design nuances
• Customize and style key website components, including login and registration pages, dashboards, game halls, sports pages, and navigation elements
• Update and manage core framework versions across brands
• Ensure code quality through code reviews and release management
• Support live brands, handling styling updates, fixes, and feature rollouts
• Collaborate with cross-functional teams to deliver seamless user experiences
• Introduce creative ideas and contribute to continuous improvements in design implementation and performance

✅ Requirements:
• 5+ years of professional experience as an HTML/Markup Developer
• Excellent knowledge of HTML (Pug) and CSS (SCSS)
• Strong understanding of UI/UX design principles, responsive design, and cross-browser compatibility
• Proven experience building adaptive layouts and maintaining pixel-perfect visual quality across devices
• Solid knowledge of CSS/JS animations, transitions, and motion best practices
• Experience working with Figma / Sketch / Photoshop for translating design systems into production-ready interfaces
• Familiarity with CSS preprocessors (Sass/Less) and version control tools such as Git
• Understanding of web performance optimization and accessibility standards
• Strong collaboration skills with designers, QAs, and developers in multi-brand or large-scale environments
• Attention to detail, with an eye for visual precision and consistency
• Intermediate or higher level of English

✅ Nice to Have:
• Experience with frontend build tools (Gulp, Webpack, etc.)
• Knowledge of template engines (Pug, Handlebars, etc.)
• Experience working with CSS frameworks (Bootstrap, Tailwind, etc.)
• Understanding of HTML email templates
• Familiarity with Canvas API, WebGL, ThreeJS, or GSAP for advanced visual effects
• Basic knowledge of Angular (for integration purposes only)

✅ Recruitment Process:

1. Interview with the Recruiter: An introductory conversation to get to know you better, discuss your background, and align expectations about the role and the company.
2. Technical Assessment (HackerRank): A short coding challenge designed to evaluate your technical skills and problem-solving abilities.
3. Technical Interview: An in-depth discussion about your technical expertise, hands-on experience, and approach to solving real-world problems.
4. Final Interview with the Hiring Team: A conversation with team members and leadership to assess cultural fit, collaboration style, and alignment with the team’s goals.
5. Offer: If everything goes well, we’ll move forward with a formal offer to join our team.

✅ We offer excellent benefits, including but not limited to:

Job Overview

We are seeking a marketing analytics professional with a focus on data quality and AI-driven automation to improve marketing measurement, reporting, and decision-making. This role combines marketing analysis, data operations, and applied AI to ensure trusted, consistent data across multiple sources and to automate dashboards, attribution insights, and scalable analytical workflows.

Reports to

• Team Lead of Data & Marketing Technology

What will you do?

• Analyze marketing channels performance and deliver actionable recommendations
• Build and automate KPI reporting
• Support and automate experiment measurement (A/B, incrementality, creative testing)
• Design AI-powered automations for reporting, insight generation, anomaly detection, and campaign recommendations
• Own marketing/attribution data quality across sources (AppsFlyer + ad platforms), including validation and tracking troubleshooting
• Develop and maintain predictive models
• Partner with marketing, product, and engineering on tracking requirements, measurement plans, and documentation.
• Help maintain data pipelines/semantic layers; ensure metric definitions and transformation logic are clean and well-documented

What are we looking for?

• STEM education
• Strong foundation in marketing analytics: attribution, funnels, cohort/retention, LTV, ROAS/CAC, experimentation
• Hands-on experience with data analysis and automation (SQL + Python, BI tools, workflow automation)
• Familiarity with mobile attribution/measurement platforms (e.g., AppsFlyer) and multi-source marketing data integration
• Proactive mindset and eagerness to grow practical AI skills (ML fundamentals, LLM tooling, data quality automation)

What additional skills will help you stand out?

• Experience with warehouses (BigQuery/Snowflake), dbt, Airflow, or similar
• Experience with SKAdNetwork and privacy-safe attribution
• Experience operationalizing LLM workflows (prompting, evaluation, guardrails) for analytics use cases
• Experience with predictive modeling techniques (e.g., regression/classification, time-series forecasting, uplift/propensity modeling) and model evaluation

Work mode

• Hybrid (2-3 days of work from the office) 
• This role is eligible for relocation & immigration support.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits  
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licences, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Responsibilities:

✔️Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).

✔️Provide software licenses to the employees.

✔️Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.

✔️Investigate issues using logs, monitoring tools and API testing.

✔️Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.

✔️Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation

✔️Identify recurring problems and drive automation or process improvements to reduce ticket volume.

✔️Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).

✔️Participate in on-call/shift rotation if required.

✔️Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)

✔️Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)

✔️Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements:

✔️3+ years in application support / technical support / service operations (L2).

✔️Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).

✔️Experience working with ticketing systems (Jira Service Management, Software, Confluence.)

✔️Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).

✔️Scripting for automation (Python/Bash/PowerShell).

✔️Understanding of incident/problem management (ITIL concepts are a plus).

✔️Comfortable communicating with both technical and non-technical stakeholders.

✔️Strong documentation habits and attention to detail.

✔️Proactive and goal oriented mindset.

💡 Would be a plus:

✔️Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).

✔️Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.

✔️Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).

✔️Experience working with a huge amount of systems.

✔️The desire and ability to organise and manage a large number of systems from scratch.

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact 

HYPR is looking for a Senior Software Engineer who thrives on challenges and is eager to contribute wherever the team needs them. In this role, you will design, develop, and maintain key product components while collaborating with peers and contributing as an individual contributor.

You'll work on HYPR's industry-leading security products, deployed at several Fortune 500 companies. These include:

• Identity verification solution
• Open Standards implementations of passwordless authentication to help customers build secure environments
• W3C-compliant authentication servers
• Next-generation application management and analytics

If you're passionate about security, scalable architectures and impactful engineering, HYPR will be a great fit for you

What you will do in this role

• Design, develop and deploy SaaS services and web front ends, with a focus on scalability and performance
• Own features end-to-end—from understanding requirements and designing solutions to deployment and production support
• Implement comprehensive automated testing at the component level and collaborate with SDET(s).
• Participate in on-call rotation, handling initial triage and escalating if not an SME
• Research new technologies and solutions to improve existing products and explore new directions

Who you are

• Self starter - able to dive into existing products and learn quickly in a fast, hands-on environment
• Team player - collaboration with team members, operations and support teams is critical
• Detail-oriented — takes pride in writing high-quality, maintainable code and following best practices.
• Security-minded — interested in the Cybersecurity domain; previous exposure or participation is a plus.
• Autonomous and accountable—takes ownership of work and drives it to completion. Actively assist in the production support aspects of you work as needed

Required Qualifications

Expert-Level

• Java SE 17+ and Spring
• Kubernetes or another container orchestration platform
• Cloud-first development experience (AWS, Azure or similar)
• Storage: relational and NoSQL (MySQL, Oracle, Dynamo, Redis or similar)

Strong

• Understanding of data structures, clean code, modularity, and design patterns
• Experience designing and scaling distributed services with high reliability, low latency, and clear SLA boundaries
• Comfortable working in complex authentication or identity flows involving multiple services
• Full-stack experience with React or a similar modern frontend framework
• Knowledge of various testing methodologies, including unit and integration testing

Preferred

• Interest in identity verification and authentication standards like OAuth, WebAuthn, PKI and similar
• Experience with computer vision, liveness detection or ML-assisted verification workflows
• Infra As Code (IAC) tool (Terraform, Helm, AWS Cloud formation)

Experience: 

10+ years of development designing, building and maintaining enterprise web based platform that serve over 100K users.  Can be SaaS or On premise.

Education:

BS/MS in computer science or software engineering field. 

What HYPR Offers: 

• All frontend and backend engineers are Senior, you’re joining a team of All Stars who consistently deliver the highest quality code and products in tight timelines
• An organization with a great work life balance. Many of our employees have families and responsibilities outside of the office that they are able to easily meet.
• Extreme product focus, at HYPR you’ll never be spinning your wheels on tasks that do not matter. Everything we develop is cutting edge and important.
• High levels of ownership. We understand that we are able to do our best work when we can bring insights together.
• An emphasis on collaboration and access to giants in the industry. We achieve our best because we employ the best.
• Our engineers use the latest frameworks and language iterations. Our marketing, sales, ops and more utilize the best and latest tools for innovation and scale.

Additional Information

• Full Time Opportunity: Yes
• The core meeting hours for this position are from 2:00 PM to 6:00 PM. Attendance is required for meetings scheduled between 2:00 PM and 6:00 PM. These meetings may be attended remotely via Zoom. Outside of these scheduled meetings, working hours are flexible. 
• This position is a hybrid role. Employees are required to work in the office a minimum of two days per week—specifically Tuesdays and Wednesdays. The remaining workdays offer flexible remote options.

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools enable companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for an Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will manage a broad range of email marketing campaigns to promote our tools and help grow our global sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• At least 4 years of experience in email marketing, ideally with both B2B and B2C marketing directions.
• Experience in software or technology marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools allow companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for a Junior Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will be managing a broad range of email marketing campaigns to promote our tools and help increase our worldwide sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• Experience in marketing, with a focus on email marketing, digital marketing, or content marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• Experience in software or technology marketing.
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

Microsoft estimates there are 7M+ monthly active .NET developers worldwide. Our tools – Rider, ReSharper, and various profilers – reach roughly half of them. These users are experts with strong habits and strong opinions. They know exactly how they want to work – which makes them one of the hardest audiences to design for, and one of the most rewarding. Your craft really matters here.

We’re looking for a product designer to own end-to-end experiences across the .NET ecosystem. You’ll partner with engineers and product managers who treat design as a strategic input, not a final polish step, and you’ll ship work that developers use every single day.

You’ll move across products rather than specializing in one, which means holding complexity in your head and making decisions that work across contexts. You’ll also coordinate with the broader IntelliJ Platform design team – JetBrains builds IDEs across dozens of languages, and ecosystem coherence matters. 

What you’ll work on

The .NET ecosystem includes:

• Rider – a cross-platform .NET IDE competing with Visual Studio.
• ReSharper – the Visual Studio extension that started it all.
• Profilers – performance and memory analysis tools (dotTrace and dotMemory).
• VS Code extensions – lightweight tooling for broader reach.
• Cross-product experiences – onboarding, licensing, AI integration, and discoverability.

You’ll work on whatever needs design attention, which shifts based on priorities. Recent examples include: designing an overlay system that gives ReSharper its own identity inside Visual Studio without adding clutter, integrating AI assistance into GameDev workflows where context matters enormously, and making monitoring tools feel like part of the IDE rather than separate expert software.

Expect variety and sophisticated challenges.

What you’ll do:

• Own the design process from early research through shipped pixels –not just the middle part.
• Work across multiple products while maintaining ecosystem coherence.
• Partner with product managers, engineers, and researchers to shape product direction (you’ll have a seat at the table, not just a chair in the corner).
• Conduct and participate in user research: interviews, usability testing, and design validation.
• Build in Figma – fast, organized, with prototypes that actually communicate intent.
• Navigate complex technical domains and translate them into clear, usable experiences.
• Contribute to design system, and pattern documentation.
• Present and defend your design decisions to stakeholders and leadership.

We’ll be happy to have you on our team if you have:

• Strong product design craft: You can take on a problem from research through to delivering a polished UX, and you sweat the details others miss.
• Figma fluency: You’re fast, your files are organized, and you can build prototypes complex enough to test real interactions.
• Comfort with technical complexity: You’re willing to design for domains you don’t fully understand yet, and you learn quickly.
• Systems thinking: You can hold multiple products in your head and design for ecosystem coherence, not just individual screens.
• Independence: You drive projects forward without waiting for direction.
• Research capability: You can run user interviews, synthesize findings, and turn them into design decisions.
• Basic coding literacy: You don’t need to ship production code, but you’ve written enough to know what a breakpoint is, why a build might fail, and what developers actually experience when they work.
• Clear communication: You can explain your reasoning to engineers, PMs, and leadership – and you can push back when needed.

We’d be especially excited if you also have:

• A developer background or engineering mindset: you understand how software gets built.
• Experience designing developer tools, technical products, or complex professional software.
• Opinions about how IDEs should work, backed by actual usage.

About the team:

You’ll join a small design team (currently 3 people, including the lead) embedded in the .NET ecosystem. We’re building out our practices – prioritization frameworks, intake systems, and research processes – so you’ll shape how we work, not just what we ship.

The broader .NET organization includes product managers, engineers, QA, researchers, marketing managers, and technical writers across multiple products. Design partners with all of them. Here’s the thing: The engineers building these tools are also .NET developers – they’re your users. You’ll sit alongside the people whose workflows you’re designing for. That’s one of the rarest feedback loops in product design, and it changes how you work.

Why this role:

• Your users are experts. Developers are the most demanding audience – and the most rewarding. They’ll notice your craft. And they won’t stay silent when something breaks their flow.
• The problems are genuinely hard. Complex domains, professional users, real constraints – no landing pages.
• You’ll have ownership. Autonomy over your work, input on strategy, and accountability for outcomes.
• You’ll build the practice. We’re growing design’s influence here, and you’ll help define what that looks like.

What’s out of scope

To be clear about what this role isn’t:

• This is not a marketing or brand design role.
• This is not a frontend development position (though these skills would be a plus).
• This is not a role where you’ll execute specs handed down from above.

How to apply:

Send your portfolio, CV, and a brief cover letter explaining why this role interests you. We care about how you think: Your CV tells us where you’ve been, your portfolio and letter will tell us how you approach work. If you don’t check every box above but you’re excited about this opportunity, apply anyway – we’d rather meet you than miss you.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. 
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

✔️ Technical Leadership & Automation

• Act as the primary expert for Jira DC + Cloud, Confluence, and Scriptrunner;
• Design and implement automated workflows using n8n and Scriptrunner to reduce manual labor and enhance organizational productivity;
• Proactively identify opportunities to integrate AI tools into existing processes to drive innovation and efficiency—a major focus for this role.

✔️ Operational Management & Process Improvement

• Analyze existing processes within our 100+ employee organization, utilizing Lean, Six Sigma, or Agile methodologies to eliminate inefficiencies;
• Lead quarterly planning cycles and execute change management strategies (using frameworks like ADKAR or Kotter) to ensure smooth transitions to new tools;
• Create dashboards and reports (Power BI, eazyBI) to track process metrics and provide actionable recommendations to senior management.

✔️ People Management

• Manage and mentor a small team, providing clear direction while remaining personally involved in high-stakes technical tasks;
• Conduct regular 1-on-1s, set performance goals, and develop individual growth plans;
• Foster a positive work culture by mediating conflicts, celebrating wins, and protecting the team’s bandwidth from scope creep.

✅ We offer excellent benefits, including but not limited to:

We are looking for a Platform Data Engineer to join our Spanish hub in Belgrade and work on real-time analytics and streaming solutions. You’ll design scalable data architectures, optimize pipelines, and drive best practices across teams.

✅ Responsibilities:

• Advise business streams on data platform architecture: when and how to use ClickHouse, explain data flow architecture;
• Review code and solutions from business teams, ensure best practices and scalability;
• Design and build platform data architecture: tables, materialized views, and views in ClickHouse;
• Configure and maintain Debezium and MSK Kafka connectors;
• Build and optimize data pipelines and database performance;
• Lead and drive initiatives to improve data platform standards and adoption.

✅ Requirements:

• 5+ years of hands-on experience working with data;
• Strong expertise in ClickHouse (schema design, queries, performance optimization);
• Good knowledge of relational databases (e.g., MySQL), ability to analyze and reverse-engineer schemas and code;
• Experience with streaming tools (Kafka, Debezium, connectors);
• Ability to review code and guide teams in architectural decisions;
• Strong problem-solving and communication skills;
• Experience driving initiatives across teams.

✅ Why you should join us?

We offer Excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting challenging tasks; 
✈️ Relocation package (tickets, staying in a hotel for 2 weeks); 
📚 Opportunity to develop language skills, with partial compensation for the cost of Spanish classes (for localisation purposes). 
🏥 Global coverage health insurance. 
🏝 Time for proper rest, with 23 working days of annual vacation and an additional 6 paid sick days. 
📈 Competitive remuneration level with annual review. 
🤝 Teambuilding activities

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our Engineering Manager for Antifraud, you will lead the development of a critical platform that protects businesses and users from fraud at scale. You’ll own a high-impact service powered by historical data analysis, shaping how we detect, prevent, and respond to threats in real time.

You’ll operate at the intersection of data, backend systems, and product execution, translating complex requirements into scalable solutions. By leading a talented team and staying hands-on with the code, you will ensure our antifraud capabilities are not only robust and reliable—but continuously evolving to stay ahead of emerging risks.

What You’ll Own & Drive

• Antifraud Platform Ownership – Lead the end-to-end development and operation of our antifraud solution, ensuring performance, scalability, and reliability at every layer.
• Team Leadership & Delivery – Manage and mentor a team of 4–5 engineers, fostering a high-performance culture while delivering high-quality features on time.
• Technical Architecture & Scalability – Drive system design and architectural decisions for distributed, data-intensive systems built to operate at scale.
• Cross-Functional Collaboration – Partner closely with Product, Customer Success, and GTM teams to translate business needs into impactful technical solutions.
• Execution Excellence – Break down product requirements into clear engineering tasks, ensuring predictable and efficient delivery.
• Hands-On Engineering – Contribute directly to the codebase, participate in code reviews, and uphold engineering best practices.
• Operational Excellence – Own observability, monitoring, alerting, and performance tracking to ensure system health and continuous improvement.
• Data & Performance Insights – Leverage analytics and system metrics to optimize fraud detection performance and inform future enhancements.

The Qualities That Set You Apart

• Technical Leader – You combine strong backend expertise with the ability to guide teams through complex engineering challenges.
• Systems Thinker – You design scalable, distributed systems with a deep understanding of data flow, reliability, and performance.
• Hands-On Builder – You’re comfortable diving into code while leading others, setting the standard for engineering excellence.
• Cross-Functional Partner – You communicate effectively with Product, CS, and GTM, aligning technical execution with business impact.
• Quality & Ownership Driven – You take full responsibility for your systems—from architecture to production reliability.
• Data-Oriented Problem Solver – You leverage data and analytics to drive decisions and continuously improve system outcomes.
• Calm in Complexity – You bring structure to ambiguity and thrive in fast-paced, evolving environments.

Your Background

• 5+ years of hands-on experience with Java (Spring Boot preferred)
• 2+ years in an engineering management or team lead role
• Strong experience building and operating backend systems in production
• Proven expertise with distributed systems, messaging systems (Kafka), and databases
• Experience working cross-functionally with Product and business teams
• Strong communication and leadership skills

Nice to have:

• Familiarity with graph databases (Neo4j)
• Experience with data-driven or analytics-heavy products

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our QA Automation Engineer, you will be the guardian of quality across our Native platforms. You’ll design, build, and maintain robust automated test frameworks specifically for mobile applications, while applying meticulous manual testing to ensure seamless and reliable user experiences on both iOS and Android. Your work will safeguard trust in our native products by proactively identifying issues, validating performance across devices, and collaborating closely with developers, designers, and product teams to embed quality at every stage of development. This role demands both technical expertise in native environments and a strong sense of ownership—you will be a key driver of confidence and excellence in every mobile release.

What You’ll Own & Drive

• Automation Framework Development – Design, implement, and scale robust test automation systems for API, web, and mobile applications.
• Comprehensive Test Coverage – Write and maintain clear test cases, combining automated and manual approaches to validate end-to-end functionality.
• Cross-Functional Collaboration – Partner closely with developers, product managers, QA peers, and DevOps to align on quality objectives and streamline delivery.
• CI/CD Integration – Embed automated testing into continuous integration pipelines, ensuring rapid and reliable releases.
• Defect Prevention & Resolution – Detect issues early, debug failures efficiently, and provide actionable insights that improve system resilience.
• Customer-Centric Quality – Validate features against user needs and real-world conditions, ensuring every deliverable builds trust.
• Process Ownership – Independently manage testing cycles for assigned projects, balancing speed with thoroughness.
• Knowledge Sharing & Enablement – Contribute to QA best practices, mentoring teammates, and raising the quality bar across the organization.

The Qualities That Set You Apart

• Automation Champion – You’re fluent in frameworks like Appium or WebdriverIO and you write elegant, maintainable scripts.
• Problem Solver at Scale – You thrive on debugging complex systems and building automation that adapts to growth.
• DevOps-Aligned Tester – You understand CI/CD pipelines, Git workflows, and the role automation plays in continuous delivery.
• Collaborative Partner – You communicate with clarity, bridging technical and non-technical audiences to keep quality visible and aligned.
• Curious & Proactive – You constantly look for ways to improve coverage, optimize workflows, and anticipate risks before they impact users.
• Independent & Accountable – You can drive projects forward autonomously while owning outcomes with pride.

Your Background

• 4+ years of software testing experience, with a strong focus on native applications automation.
• Proven hands-on expertise with test Appium framework.
• Experience working with cloud based device farms such as Sauce Labs and LambdaTest
• Strong scripting ability in Java, JavaScript, or similar languages.
• Solid experience in API testing using automation tools such as RestAssured.
• Familiarity with CI/CD pipelines (GitHub, GitLab, or similar).
• Proficiency with Git for version control and collaborative code management.
• Demonstrated success in cross-functional collaboration across development, QA, product, and DevOps.
• Experience working with SDKs in testing environments.
• Excellent analytical, debugging, and communication skills.
• Extensive API testing experience using automation frameworks (e.g., RestAssured) to ensure backend functionality and integrations.

• Experience with performance testing tools (e.g., Gatling, JMeter) is a plus.
• Exposure to cloud environments (AWS, Azure) and testing in distributed systems.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As a Senior Site Reliability Engineer at Incode, you will be the backbone of our cloud infrastructure. You’ll architect and evolve scalable, cloud-native systems that power secure and seamless identity experiences, leveraging Kubernetes, Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you’ll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation—driving how Incode builds, delivers, and scales AI-driven identity verification for the world.

What You’ll Own & Drive

• Cloud-Native Infrastructure – Design, implement, and maintain Kubernetes-based environments that deliver scalability, resilience, and security.
• Infrastructure as Code (IaC) – Implement and manage Terraform-driven automation to ensure consistency, repeatability, and reliability across all client deployments.
• Production Reliability – Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences.
• Monitoring & Logging – Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs.
• Engineering Standards – Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture.
• Continuous Innovation – Stay on top of AWS and DevOps advancements, introducing new tools and approaches that enhance speed, efficiency, and scalability.

The Qualities That Set You Apart

• Cloud-Native Builder – You bring proven expertise in designing, deploying, and managing applications on Kubernetes, with a deep understanding of its architecture and core concepts.
• Infrastructure as Code Champion – You’re highly skilled with Terraform, driving automation and consistency across complex environments.
• Pipeline Innovator – You have hands-on experience implementing and optimizing CI/CD workflows using GitLab CI/CD or GitHub Actions, accelerating delivery while ensuring quality.
• AWS Practitioner – You possess a strong command of core AWS services (EC2, VPC, S3, IAM, etc.) and know how to leverage them for scalable, secure solutions.
• Systems & Networking Thinker – You understand networking fundamentals—TCP/IP, DNS, HTTP/S—and apply them to build reliable, high-performance systems.
• Clear Communicator – You excel at translating technical solutions into language that resonates with both technical peers and non-technical stakeholders.

Your Background

• Proven experience as a Site Reliability Engineer / DevOps Engineer or in a similar role.
• Hands-on experience deploying and managing Kubernetes-based applications.
• Strong expertise in Terraform and infrastructure automation.
• Experience designing and implementing CI/CD pipelines with GitLab CI/CD or GitHub Actions.
• Solid understanding of AWS services including EC2, VPC, S3, IAM, and related offerings.
• Knowledge of networking protocols and best practices (TCP/IP, DNS, HTTP/S).
• Strong written and verbal communication skills, with the ability to present technical solutions effectively.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

We are looking for a skilled Senior DevOps Engineer in our office in Serbia, Belgrade.

✅ Responsibilities:

• Multi-CDN & Edge Management: Manage and optimize Edge Services across multiple providers, including Cloudflare, Fastly, and Gcore. This includes configuring DNS, CDN, Edge Computing (Snippets/Workers), Access Control, and WAF policies.
• Provider-Agnostic Resilience: Design and implement cloud-agnostic failover strategies and high-availability solutions to ensure service continuity, preventing vendor lock-in and dependency on a single provider.
• Traffic & Performance Engineering: Monitor and fine-tune HTTP traffic handling, global load balancing (GSLB), and caching strategies to minimize latency and optimize content delivery at a global scale.
• Mass Domain & SSL Management: Orchestrate configurations for a large-scale domain portfolio, including automated SSL/TLS provisioning and unified security policy enforcement across different platforms.
• Advanced Infrastructure as Code (IaC): Maintain reusable and scalable configurations using Terraform or OpenTofu to manage diverse provider environments, ensuring infrastructure is auditable and consistent.
• Security & Web Protection: Collaborate with security teams to implement robust Rate Limiting, DDoS mitigation, and Bot Management across the network and application layers.
• Observability & Incident Response: Participate in on-call rotations, perform root cause analysis (RCA), and tune performance for both edge and application layers using centralized monitoring tools.
• CI/CD & Automation: Integrate edge configuration changes into CI/CD pipelines, automating deployments and ensuring rigorous testing of infrastructure changes.

✅ Must Have:

• 2+ years in DevOps, Site Reliability, or related roles with a focus on Cloudflare services.
• Solid understanding of HTTP protocol, caching principles, and CDN concepts.
• Experience managing Cloudflare DNS, Firewall Rules, Page Rules, Workers, and related services.
• Strong knowledge of Nginx (or similar: Envoy, HAProxy) for reverse proxy and load balancing.
• Proficiency with Infrastructure as Code concepts and practical experience with Terraform.
• Understanding of networking fundamentals including TCP/IP, routing, and security best practices.
• Experience working with Linux environments and scripting (Bash, Python, or similar).
  
  

✅ Nice to Have:

• Experience with Cloudflare Enterprise features (Argo, advanced caching, Cloudflare Workers KV).
• Experience with performance testing and analysis tools for CDN and edge optimization.
• Familiarity with container orchestration systems (Kubernetes).
• Experience with CI/CD systems (GitLab CI, Jenkins).
• Basic security knowledge (SSL management, security headers).

At JetBrains, code is our passion. For over 26 years, we’ve been striving to make the most effective developer tools on earth. By automating routine checks and corrections, our tools speed up coding and software development, freeing you to grow, discover, and create.

WebStorm is JetBrains’ IDE for JavaScript and TypeScript, used by developers building modern web and Node.js applications.

We are now looking for a passionate, creative, and open-minded Product Marketing Manager to drive marketing activities for WebStorm and the broader web ecosystem. In this role, you will support WebStorm’s marketing efforts by shaping positioning and messaging, supporting go-to-market launches, and collaborating with cross-functional teams to bring clear, developer-focused stories to market.

Responsibilities

Positioning and messaging:

• Own and evolve WebStorm’s positioning and messaging, keeping it consistent across channels and aligned with product and business strategy.
• Translate product strengths into clear, developer-focused narratives and key messages for campaigns, launches, and content.

Campaigns and marketing execution:

• Lead go-to-market planning for releases and key initiatives, defining the plan, aligning stakeholders, and driving execution end to end.
• Create launch-ready assets for core channels (website updates, release posts, newsletters, and enablement-style materials), ensuring quality and consistency.

• Maintain a content release calendar and ensure marketing activities are delivered on time.

Market and customer insights:

• Gather and synthesize market and customer insights, turning them into actionable recommendations for messaging, content priorities, and go-to-market decisions.
• Track performance of key marketing activities and use insights to iterate and improve outcomes.

Cross-functional collaboration:

• Partner closely with Product, Developer Advocacy, Research, Sales, and Marketing teams to keep priorities aligned and execution smooth.
• Drive the creation of high-quality product-related content and materials with cross-functional partners.

We’ll be happy to have you on our team if you:

• Have at least three years of experience in marketing or product marketing, ideally in software development or tech.
• Are fluent in English with excellent communication skills.
• Can craft and execute strategic marketing initiatives with measurable outcomes.
• Possess an analytical mindset with the ability to derive insights from data and optimize performance.
• Are creative and innovative in your marketing strategies, with a results-driven approach.
• Are self-motivated and organized, with a track record of delivering impactful projects on time and within budget.

We’d be especially thrilled if you:

• Are experienced with B2B or technical products.
• Have hands-on coding experience and interest in modern web development.
• Understand developer audiences and communities.

#LI-OR1

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

We are looking for a talented and experienced Solution Architect to join our tech team and drive high-level technical decision-making across our products.

✅ Responsibilities:

✔️ Identify bottlenecks in infrastructure and optimize system performance;

✔️ Design fault-tolerant systems and implement disaster recovery strategies;

✔️ Enforce security standards for applications and infrastructure;

✔️ Review substantial changes and design documents, and propose better solutions and best practices for faster and scalable applications;

✔️ Optimize cloud and on-premise resources for cost-efficiency and scalability;

✔️ Help implement the long-term roadmap of the organization’s IT infrastructure;

✔️ Support automation testing, deployment, and monitoring processes to accelerate software delivery;

✔️ Evaluate and recommend architectural improvements, such as transitioning to microservices and micro-frontend architecture.

✅ Requirements:

✔️ Bachelor's, Master's, or higher degree in Computer Engineering, Computer Science, Applied Mathematics, or any relevant field;

✔️ 10+ years of experience in Software Engineering and/or DevOps;

✔️ 5+ years hands-on experience in cloud technologies (ideally AWS);

✔️ Extensive hands-on experience with K8s and containers, infrastructure, and system design, SQL and NoSQL databases, storage, caching, and logging;

✔️ Proven work on scalable, fast, resilient system designs.

✅ We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade;

🏝 24 vacation days annually;

🤒 6 sick days without medical certificate;

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually);

🎉 Special occasion gifts: birthday, wedding, newborn;

📚 Learning & Development budget (for conferences, courses and certifications);

🌍 Corporate events: international parties, team buildings, activities;

📈 Career growth opportunities in a fast-growing company;

✈️ Relocation package for international candidates;

🏋️ Sports package (FitPass membership);

🗣️ Language classes: Serbian & English (company-covered).

• Partner with Sales stakeholders to define analytical requirements, metrics, and KPIs, and identify opportunities for improvement.
• Develop and maintain dashboards, reports, and visualizations that provide timely and actionable insights.
• Analyze revenue streams and contribute to forecasting using statistical, heuristic, or machine learning approaches.
• Perform exploratory and ad hoc analyses to support decision-making across Sales and related teams.
• Collaborate with data engineers to design and implement data marts, reporting layers, and ETL pipelines; contribute to our dbt-based analytics infrastructure.
• Support Sales Development and Lead Generation teams by analyzing experiments and campaign performance.
• Monitor data quality across reporting assets and work with data owners to resolve issues.
• Document metrics, dashboards, and data sources, and help stakeholders effectively use analytics tools.
• Promote self-service analytics by enabling teams to access and interpret data independently.

• 5+ years of experience in a BI, data analysis, or similar analytical role.
• Strong SQL skills and experience with Python, R, or another relevant programming language.
• Experience with BI and visualization tools such as Tableau, Power BI, Qlik, DataLens, or similar.
• Understanding of data warehousing concepts, relational databases, and data processing workflows.
• Experience working with structured datasets and building reliable reporting solutions.
• Strong analytical thinking, attention to detail, and curiosity about data.
• Ability to communicate clearly with both technical and non-technical stakeholders.
• Professional working proficiency in English.

• Experience working with Sales, Marketing, or other go-to-market domains, especially in B2B environments.
• Hands-on experience building ETL pipelines and preparing datasets for analytics.
• Experience working with dbt or similar data transformation tools.
• Familiarity with data governance and data quality practices.

#LI-DNI

Job Title: Account Executive

Location: Serbia

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Position: The Account Executive works within an agency client team.
The main purpose of this role is to ensure that all invoicing and budget reporting processes are completed accurately and on time, as well as to manage the internal booking system.

The Account Executive provides operational support to Account Managers, and success in this role is measured by the delivery of media KPIs, meeting all required deadlines, the accuracy of deliverables, client satisfaction survey results, and efficient communication with internal and external teams.

Reporting of the role

This role reports to the Account Manager and works directly with the Implementation teams of WPP Media.

Responsibilities of the role:

• Coordinate internal departments by briefing the Implementation team on campaign plans, required inputs, and report generation
• Collaborate closely with the Implementation team on media planning and buying across TV, Outdoor, Radio, and Print channels
• Reporting: produce monthly, weekly, ad hoc, and audit reports
• Work in client systems for invoicing and uploading proof of campaign delivery
• Support the team with day-to-day plan changes and media plan maintenance
• Oversee Marathon (and other systems) orders and ensure executional excellence within invoicing flows
• Deliver campaign performance reports within agreed deadlines
• Monitor competition and build strong knowledge of competitive brands and activities
• Develop and apply working knowledge of basic media concepts, terminology, media math, and media plan execution (e.g., GRP, Reach, Frequency, Impressions, CPM, CPC, CTR%, CPA, VTR%)
• Work with other agency teams and external partners
• Client relationship management: maintain strong relationships with client staff, exchange information, and deliver materials in a timely and organized manner
• Other responsibilities, including monthly fee invoicing, aggregation of competitive reports, and budget control

What you will need:

• Solution-oriented and motivated by challenges
• Familiar with the media landscape; ideally with offline planning and buying experience
• Ability to work in English across multiple parties in the SEE region (regional teams, clients, central teams, support functions, etc.)
• Proficient in Excel (including pivot tables) and familiar with PowerPoint
• Ability to prioritise, delegate, and manage both upwards and downwards
• Empathetic and self-aware mindset
• Positive, proactive, and collaborative approach to problem-solving; calm under pressure
• Clear and accurate verbal and written communication
• Data and content literate – able to simplify complex information into clear, actionable insights

What can you expect from us?

• employment contract,
• hybrid model: 3 days in the office, 2 from home,
• referral program for new colleagues,
• a well-structured induction program to make your first days less stressful,
• support via the Employee Assistance Program (mental health advisory) and cooperation with Telus Health One,
• …and something you won’t find everywhere: a truly supportive atmosphere, where people value each other’s work and happily share knowledge.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

❗️ Important: This is an On-Site Position in Belgrade❗️

We are seeking a visionary and results-driven Head of Engineering to lead our engineering organization into its next phase of growth. Following our successful expansions, you will be responsible for the technical strategy, the scalability of our high-load systems, and the professional evolution of our entire engineering force.

You are not just managing delivery, you are building the engine that powers our business.

Your Mission

As the Head of Engineering, you will bridge the gap between business strategy and technical execution. You will lead a multi-disciplinary organization through Engineering Managers and Team Leads, ensuring that our products remain a benchmark for performance, security, and innovation. Your goal is to foster an environment of engineering excellence, rapid delivery, and sustainable growth.

✅ Strategic Responsibilities

• Technical Vision & Strategy: Define and execute the long-term technical roadmap, ensuring the platform scales seamlessly with the business.
• Organizational Leadership: Direct and mentor Engineering Managers and Team Leads, overseeing the growth, performance evaluations, and succession planning for the entire department.
• Engineering Excellence: Establish and enforce global engineering standards, documentation practices, and KPIs to ensure high-quality, secure, and maintainable codebases.
• Operational Efficiency: Optimize the SDLC and Agile processes across all teams (Scrum/Kanban), eliminating bottlenecks and managing cross-team resource allocation.
• Innovation & Tech Debt: Balance the delivery of new features with the continuous improvement of architecture and the strategic reduction of technical debt.
• Talent Acquisition & Culture: Lead the global hiring strategy to attract top-tier talent and cultivate a high-performance culture rooted in feedback, accountability, and continuous learning.
• Stakeholder Management: Act as the primary technical point of contact for executive leadership, aligning engineering efforts with product and business milestones.

✅ Requirements

• Educational Background: Bachelor’s, Master’s, or higher degree in Computer Engineering, Computer Science, or a related field.
• Proven Track Record: 10+ years of experience in backend development, with at least 5+ years in high-level leadership roles (managing multiple teams or managers).
• Technical Depth: Extensive experience with high-load, distributed systems, microservices architecture, Kubernetes, and cloud-native development.
• System Design: Deep expertise in SQL/NoSQL databases, message brokers, and secure CI/CD pipelines.
• Strategic Thinking: Demonstrated ability to manage complex technical trade-offs and drive large-scale architectural migrations.
• Soft Skills: Exceptional leadership, presentation, and communication skills. Ability to inspire teams and navigate fast-paced, high-pressure environments.
• Language: Fluency in English is a must.

✅ We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade

🏝 24 vacation days annually

🤒 6 sick days without medical certificate

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually)

🎉 Special occasion gifts: birthday, wedding, newborn

📚 Learning & Development budget (for conferences, courses and certifications)

🌍 Corporate events: international parties, team buildings, activities

📈 Career growth opportunities in a fast-growing company

✈️ Relocation package for international candidates

🏋️ Sports package (FitPass membership)

🗣️ Language classes: Serbian (company-covered)

We're looking for JavaScript/TypeScript Game Developer

✅Area of responsibilities:

Job Title: Digital Executive

Department: Client Delivery Team, Digital

Company: WPP Media

Location: Belgrade

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize Enterprise.

About the Role:

WPP Media team is looking for a proactive and detail-oriented Digital Executive to join our Media Management & Delivery team. In this role, you will support Digital Account Managers and other senior team members in the strategic planning, execution, and performance monitoring of digital media campaigns. Your contribution will be vital in ensuring campaign accuracy, data integrity, and efficient delivery, laying the foundation for client success.

 Responsibilities:

• Support Digital Account Managers in serving as a digital contact for clients, assisting with campaign-related communications and project coordination.
• Contribute to the development of KPI forecasts, media strategies, and digital media plans by gathering data and preparing initial drafts based on client objectives.
• Assist in providing input to client account teams regarding channel selections, targeting approaches, creative requirements, and measurement components.
• Execute paid digital media campaigns across Google, Meta, TikTok, and other platforms as required, under the guidance of a Digital Account Manager, ensuring alignment with strategy and KPIs.
• Perform continuous campaign monitoring, conduct initial performance analysis, ensure data accuracy, and prepare components of client reports for timely delivery.
• Collaborate with internal specialist teams to support the delivery of integrated paid media solutions.
• Actively participate in internal team meetings and client-facing presentations and performance reviews, helping to prepare materials and take notes.
• Proactively learn and apply knowledge, best practices, and guidance shared by senior team members.
• Support the client billing processes by accurately tracking costs, assisting with approvals, and coordinating with finance and internal teams to resolve any discrepancies.

 Desired Skills and Experiences:

• Excellent verbal and written communication skills with the ability to articulate information clearly and concisely.
• Proficiency in English (minimum B2 level).
• Proficiency in MS Office (Excel and PowerPoint).
• Foundational understanding of the digital media ecosystem, including search, social, video, and display channels, and eagerness to learn more.
• Some hands-on experience in major digital advertising platforms such as Google Ads, Meta Ads Manager, TikTok Ads (certifications are a plus).
• Ability to collaborate effectively with internal teams and take direction.
• Relevant experience (e.g.,1+ year) in a media agency or digital media environment, with direct involvement in digital campaign execution or support.
• A detail-oriented and analytical mindset with the ability to interpret data and identify discrepancies.

What can you expect from us?

• employment contract,
• hybrid model: 3 days in the office, 2 from home,
• referral program for new colleagues,
• a well-structured induction program to make your first days less stressful,
• support via the Employee Assistance Program (mental health advisory) and cooperation with Telus Health One,
• …and something you won’t find everywhere: a truly supportive atmosphere, where people value each other’s work and happily share knowledge.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Job Title: Influencer Manager

Location: Serbia

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Key Responsibilities:

Client Communication & Management:

• Serve as a primary point of contact and collaborate closely with influencer managers on the client side.
• Participate in and lead client meetings to discuss campaign strategies, performance, and future opportunities.
• Build and maintain strong, lasting relationships with the client, ensuring high levels of satisfaction.

Campaign Strategy & Planning:

• Develop comprehensive strategies for influencer campaigns, ensuring strict adherence to client briefs, objectives, and budgetary constraints.
• Continuously monitor the local influencer market, identifying emerging trends, key players, and opportunities to inform and enhance strategic direction.
• Conduct competitive analysis and identify market opportunities, providing clients with well‑grounded strategic recommendations.

Third-Party & Influencer Relations:

• Effectively communicate with and manage third-party stakeholders (influencers, media partners, designers, production studios).
• Lead negotiations, contracting, and briefing processes with influencers and other partners to ensure alignment with campaign KPIs and goals.

Campaign Execution & Monitoring:

• Oversee the end-to-end implementation of influencer campaigns.
• Ensure all deliverables and aspects of communication projects meet required quality standards and client expectations.
• Verify content compliance with client brand guidelines and standards, ensuring timely publication of materials across all platforms.
• Actively participate in events and filming sessions with influencers, facilitating the creation and capture of high-quality User-Generated Content (UGC).

Performance Analysis & Reporting:

• Monitor and report on campaign results against defined Key Performance Indicators (KPIs).
• Extract key learnings from campaign data and formulate actionable insights for continuous improvement and future strategy refinement.
• Crisis Management & Trend Spotting:
• Monitor the local landscape for potential influencer-related issues or crises and proactively implement appropriate response strategies.
• Administrative Support
• Assist with authorized billing and administrative procedures as required.

Qualifications:

• Proven experience in influencer marketing, social media marketing, or a related field.
• Strong understanding of the local influencer market, trends, and key platforms.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Proficiency in creating engaging and strategic media plans.
• Detail-oriented with a strong focus on quality and client satisfaction.
• Ability to work independently and as part of a team.

What can you expect from us?

• employment contract,
• hybrid model: 3 days in the office, 2 from home,
• referral program for new colleagues,
• a well-structured induction program to make your first days less stressful,
• support via the Employee Assistance Program (mental health advisory) and cooperation with Telus Health One,
• …and something you won’t find everywhere: a truly supportive atmosphere, where people value each other’s work and happily share knowledge.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

❗️Please note that this role is office-based for Serbia.

❗️If you need to be relocated, we take care of the process.

⚡ We are looking for a CRM Design Lead to lead the visual direction and quality of email marketing creatives across a large portfolio of iGaming brands.

This role sits within the Advertising Design department and focuses on the art direction, consistency, and quality of banner creatives used in CRM communications. You will work closely with CRM executive teams (primary stakeholders) and collaborate with product design teams (UI designers, product designers, artists, and art directors) to ensure all visual output aligns with brand identity, product reality, and marketing goals.

This is a hands-on leadership role: not pure management, but someone who can guide designers, review work at a high level, and step in when needed to refine or correct visual output.

✅ Responsibilities:
✔️ Lead and mentor a team of CRM designers (in-house and external), ensuring consistent quality across all outputs
✔️ Act as the main quality gatekeeper for CRM visuals: review, approve, and refine banner creatives
✔️ Ensure visual consistency with brand identity and product reality across 150+ brands
✔️ Work closely with CRM executive teams and collaborate with product design teams to align CRM creatives with the actual product experience
✔️ Guide designers in choosing the right level of complexity and craft depending on brand priority (from high-end custom visuals to scalable template solutions)
✔️ Provide art direction and feedback on composition, lighting, anatomy, and overall visual quality
✔️ Step in hands-on when needed: adjust visuals, improve retouching, or fix critical design issues
✔️ Present creative work and directions to VP of Brands and senior stakeholders, ensuring alignment on key brands
✔️ Help the team balance performance-driven CRM needs (retention) with strong visual storytelling.

✅ Requirements:
✔️ Proven experience as a Design Lead / Art Director / Senior Designer in: iGaming, gaming, or entertainment industry or high-volume marketing environments
✔️ Strong background in advertising design and visual storytelling
✔️ Full professional fluency in written and spoken English
✔️ Understanding of: multi-brand environments with varying visual styles and marketing context (CRM, retention, or acquisition)
✔️ Hands-on design skills: advanced Photoshop (retouching, image refinement), strong Figma workflow
✔️ Ability to step in and improve visuals when needed
✔️ Strong eye for composition, color, lighting anatomy and visual correctness (especially in AI-generated or heavily edited imagery)
✔️ Experience working with AI-generated visuals and understanding their limitations
✔️ Ability to collaborate cross-functionally with CRM teams and product design teams
✔️ Strong communication skills and professional English proficiency (required for stakeholder meetings and presentations).

✅ Nice to Have
✔️ Experience working with CRM / email marketing creatives
✔️ Background in game art, character design, or narrative-driven visuals
✔️ Academic or formal art education (illustration, fine arts, etc.)
✔️ Experience working in multi-brand environments.

✅ We offer excellent benefits, including but not limited to:
🏢 Modern office in New Belgrade
🏝 24 vacation days annually
🤒 6 sick days without medical certificate
🏥 Premium Health Insurance (coverage up to 5,000 EUR annually)
🎉 Special occasion gifts: birthday, wedding, newborn
📚 Learning & Development budget (for conferences, courses and certifications)
🌍 Corporate events: international parties, team buildings, activities
📈 Career growth opportunities in a fast-growing company
✈️ Relocation package for international candidates
🏋️ Sports package (FitPass membership)
🗣️ Language classes: Serbian & English (company-covered).

Digital manager

Position: Digital manager within a client digital delivery team, working on a regional hub client team of WPP Media in the office in Belgrade.

Your goal is to ensure the quality and profitability of the service on the assigned account(s) through managing day to day media planning activities and client relationships and to contribute to growth of the business on the account.  Distributes assigned client requests to market teams and collates and reviews deliverables from them.

Success is measured by media KPIs agreed with client, budget optimisation and delivering commitments, client satisfaction survey, growth of business on the account, team performance and development.

Reporting of the role

This role reports to Digital account director, and works directly with Account Managers, Account executives and digital activation teams.

Responsibilities of the role:

• Client Relationship: maintain strong relationship with client, by communicating daily and providing expert advice on all media related questions; ensure deliverables are sent to client timely
• Campaign Planning and Buying: propose objectives and KPIs for strategy based on researched consumer insights, trends and business objectives
• Campaign Implementation: ensure delivery excellence against agreed KPIs through planning specialists; negotiate with Investment and media vendors to ensure set financial efficiencies are met; serve as a point for escalation and buffer for complex issues for the team
• Campaign Reporting: deliver analytical reporting; develop and propose insights and learnings for

campaign optimisation

• Revenues: track budget spend as per parameters agreed with client and Investment and report to AD
• Sales to existing clients: spot opportunities to offer additional products and services to clients and bring them to AD’s attention
• New Business: participate in pitches
• Compliance: adhere to WPP and WPP Media standards and promote compliance-awareness with team members
• Billing: oversee the delivery of established billing process for their clients
• Leadership and management: demonstrate values and competencies, lead team members and systematically organise workload segments to achieve great results
• Performance management: set goals, track progress, run performance conversations, provide feedback
• Development: develop self and others by participating in determining development needs, by learning, sharing knowledge and coaching team-members

What you will need:

• Experience and ability to understand various digital channels and platforms - such as Google Ads, Google Analytics, Google Marketing Platform, Facebook Business Manager
• Ability to work in English – across multiple parties in EMEA region (clients, central teams, support, etc.)
• Ability to work in Excel
• Self-motivation, enthusiasm, and a team player mentality
• A thirst to learn, curiosity – be that the client’s business, people, brands, industry, trends etc
• An ability to prioritise and delegate, as well as manage both up and down
• Empathetic and self-aware mindset
• Positive, proactive, collaborative approach to problem solving, calm under pressure
• Accurate verbal and written feedback and instructions
• Enjoy presenting, story-telling, and influencing others
• Data & Content literate - able to simplify the potentially complicated into a clear opportunity
• A min experience of 3 years within digital advertising

Experience in a media agency is a plus, as well as experience with various ad servers.

We are looking for a skilled Senior DevOps Engineer in our office in Belgrade, Serbia.

✅ Requirements:
✔️ You know Kubernetes on bare metal (we use kubespray for deployment) and can deploy new one
✔️ Have experience with Istio and Calico
✔️ Have practical experience with Helm (write new charts / edit old)
✔️ Terraform and Ansible are familiar tools for you
✔️ Hands on experience with Prometheus and ELK in cluster
✔️ Experience with Linux and its components (Debian-based)
✔️ Experience with CI/CD system (GitLab preferably)
✔️ Advanced level of English
✔️ Nice to have AWS or GCP experience

✅ Could be a plus:
✔️ Practical experience with CloudFlare

✅Opportunities & tasks
✔️Manage, maintain, configure, and deploy kubernetes clusters
✔️Improve existing helm charts and write new one
✔️Work with Developers team to enhance production stability, availability, and reliability
✔️Monitor system performance
✔️Build and maintain CI / CD pipeline using GitLab
✔️Work with Cloud Providers
✔️Work with CloudFlare

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

HEAD OF GROWTH MARKETING

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.

As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition. 

Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.

You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.

You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.