Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

As part of a small team of technical experts on the technologies listed above, but with a large amount of autonomous work, your main duties will be to:

• Design, setup and manage a set of sharepoint environments to be tightly integrated with the other technologies already available on the network.
• Ensure the security of the environment meets NATO security requirements, and conforms to the IT Service Manegement rules regulating the network on which the environment operates.
• Leverage the best practices for information management on the technology to ensure User Acceptance.
• Deliver expertise in Identity Management, Access Control and Federation Architectures and how to integrate these in the delivered solution
• Lead or contribute the creation and maintenance of the associated documentation
• Integrate the solution with other solutions like Atlassian JIRA, Confluence and Bitbucket, Splunk and PowerBI.
• Work closely with other team members and users to integrate feedback and constantly improve the quality of the delivered solution.

Deliverables The main deliverables as will be to:

• The provider shall develop and maintain the sharepoint environment and all the related content. The provider is expected to maintain it, make updates following the ITSM processes and continuously integrate user-feedback to increase the user satisfaction. This may include the development of custom-code to fullfill the user requirements.
• The provider shall also maintain the test and validation environment, used to validate changes before they are implemented on production.
• For coordination purposes and due to the access required, the provider of this service shall work onsite, at SHAPE, Mons, Belgium.
• The service provider shall be responsible for complying will all applicable local employment laws, in addition to following all SHAPE & NCIA onboarding procedures. Delivery of the service cannot begin until these requirements are fulfilled.
• The service provider shall not be required to work on NCIA holidays.

Essential Skills and Experience

• Strong knowledge and experience in designing, installing and managing complex and modern Microsoft Sharepoint environment for at least 500 end-users;
• Strong knowledge and demonstrable experience with web development technologies including ASP.NET, javascript and the use of REST API;
• Strong experience in user-centered development approach and working in an agile project management framework
• Strong experience with Identity and Access Management (IDAM) environment, including Active Directory Federation Service, and other tools like Keycloak.
• Strong team-spirit attitude
• Good Knowledge and experience using Microsoft SCCM / SQL Server / Exchange;
• Experience in developing custom SharePoint solutions using .NET Webforms (custom features, timer jobs, webparts, custom actions);
• Have an in-depth understanding of infrastructure concepts related to Hosting, Networks, IP address Management, firewalls, certificates, Load balancing and Proxy;
• Knowledge and demonstrable experience with scripting languages and integration tools including Powershell, Python and SQL.
• Good understanding of cyber security concepts. Good understanding of network communication protocols.

Desirable Skills and Experience

• Experience developing .NET desktop applications (WPF, MVVM, Windows Background Service, Dependency Injection, Entity Framework 6, Serilog, xUnit, Moq, Azure DevOps);
• Working experience in the cyber security area.
• Past experience working for NATO.

Working Location

• Mons, Belgium

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance