Responsibilities

Team management

• Manage team members to design and delivery work on time and meet client expectation
• Guidelines for setting goals and summarizing results
• Create, initiate, compile, and format all the design templates that relate to the team's work.
• Strong with creative service and exploring more opportunities.
• Coaching and training the team for standard setup
• Effective communication skills play a vital role in fostering team unity and reducing conflicts.
• Be proactive in improving the team's work quality.
• Guidelines are designed to assist the team in completing your tasks efficiently and effectively.
• Summary of ticket, workload and delivery date to the team to manage capability and efficiency.

Planning and Organization 

• Manage the production process for brand marketing collateral and other creative marketing and communications projects. This includes mapping out project budgets, timelines, scope of work, etc.
• Ensure timeliness and quality of client deliverables
• Prioritize project timelines, workloads, cross-functional teams, and project objectives to ensure all elements of a project/campaign stay on track.

Communication & Project Management 

• Accountable for designing the creative aspect of marketing campaigns to achieve client’s satisfaction
• Comfortable to provide advice, coach the team members, and make decisions which not conflict with the principles and processes of the team
• Be accountable for communicating internal plans/methodology and daily communication with key internal stakeholders
• Adopt a client-centered approach to all projects undertaken to ensure effective communication and project management throughout
• Maintain campaign design, lead the development of creative briefs, and support the development of presentations
• Maintain the consistency of the visual brand across all online collateral, and implement tools and activities to help ensure usage of and adherence to client’s brand guidelines.
• Managing multiple projects simultaneously, prioritizing tasks, and meeting deadlines
• Reviewing creative work for adherence to brand standards and best practices
• Reviewing client budgets to ensure that projects are completed within budget parameters
• Developing concepts for new campaigns based on client needs and brand identity
• Reviewing advertising drafts to ensure that they are relevant to target audiences and convey the appropriate message
• Evaluate, recommend, and implement opportunities to improve design, internal tools, and processes.
• Develop and lead an iterative and evidence-based approach to concept creation, ensuring that the content produced effectively communicates with the target audience through rigorous testing and evaluation activities.
• Create briefs to suit the needs of each customer in accordance with the work processes of the relevant internal teams. To create understanding and smooth work between collaboration teams.
• According to the contract, review the monthly budget and quota numbers for each brand.
• Assign Tasks and Manage resource capability and efficiency

Qualifications

• 2-4 years of hands-on Graphic designer or Art Director experience 
• Excellent in Photoshop, Illustrator, After effect, Premier Pro and any other design tools
• Microsoft Office (Excel, PowerPoint, word)
• Excellent in UX / UI is a plus
• Able to design for desktop mobile and tablet
• Able to do PowerPoint presentations
• Able to do motion graphics and video
• Able to design in all categories, especially beauty and fashion
• Be initiative, always create new things for team development
• Multi-tasking skill 
• Able to understand client's needs Good English skill

Get to Know Our Design Team:

The Design team is a diverse group of product designers and researchers that help to build Agoda’s products from our home office in Bangkok. Being a product-driven company, we constantly partner with product managers and engineers to understand user problems and design workflows, interactions, and visual interfaces. 

There is always an opportunity for growth here. Focus on your craft to improve or expand your skill set, or step into a managerial role and flex your talents as a designer and driver of team projects. This is a great time to join a team that’s small enough to be scrappy and hands on, yet big enough to influence change and product strategy. 

At Agoda, we offer a range of travel products – including accommodations, flights, and activities – and are building the next generation of travel experiences to help customers plan and book their entire trip. We’re looking for a Senior Product Designer, Flights to help transform the way users search for, book, and manage flights.

As a Senior Product Designer, Flights, you’ll focus on end-to-end user journeys, leading the design of intuitive and engaging experiences that make every step from enabling users to discover, search, book and manage their flights seamlessly on Agoda. In this role, you’ll drive design strategy, collaborate closely with cross-functional teams, and ensure our flight products set the benchmark for usability and innovation in the online travel industry.

In your day-to-day work, you’ll turn strategy into actionable design solutions by setting design direction, solving complex challenges, and delivering experiences that are intuitive, scalable, and grounded in user insights. You’ll champion user needs throughout the product lifecycle, using research and data to continuously refine our flight offerings. 

Experience Requirements & Role Expectations:

• 6+ years of full-time experience as a product designer for digital or web-based products; in-house experience highly preferred.
• Create visually stunning, intuitive, and delightful interfaces, and independently deliver pixel-perfect UI and seamless interactions. You sweat the details and care deeply about craft.  
• You are highly experienced in UI design, with deep knowledge of design patterns and a creative approach to solving problems through user interfaces.
• Proficient in both quantitative and qualitative research, with hands-on experience running user interviews, synthesizing findings, and generating actionable insights to inform design decisions.
• Take full ownership of the design process for a dedicated scrum, from discovery to delivery. You’ll set the design vision, define the user experience, and ensure high-quality execution.
• Partner with Product managers to shape product vision and roadmap. You’ll use data, research, and business context to inform your design decisions, always balancing user needs with business goals.
• Has experience of managing multiple stakeholders within an agile development process 
• Strong communicator who can articulate design rationale, influence stakeholders, and build trust across disciplines.
• A strong portfolio of work that demonstrates your design thinking, process, and solutions  showcasing beautiful, user-centered web and mobile product design.

Day to day, it looks like:

• Develop design solutions that address both business objectives and customer needs
• Manage and communicate with stakeholders to ensure alignment and on-time delivery of features
• Test prototypes and hypotheses with users to gather actionable feedback
• Present your work to peers and leadership, both asynchronously and in person
• Participate in weekly design critiques, workshops, all-hands, and team meetings
• Document your design process and clearly articulate your decisions
• Champion cohesion and consistency in UX design across our expanding suite of products and features
• Bring a strategic vision to implementing experiences that balance customer needs with business, content, and technology

Senior Product Designer at Agoda means you have a track record of:

• You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach
• You have a track record of crafting sophisticated flows and customer journeys
• You can think and craft at a system level, not just interface elements or pages
• You’ll regularly make use of your soft skills: listening, negotiating, decision-making
• You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment.

Qualities we value in designers:

• Effective articulation of ideas and design solutions
• Demonstrates initiative and proactively communicates
• Expressing feedback with kindness and candor
• Tolerance for ambiguity and healthy curiosity
• Translation of quantitative & qualitative insights into design decisions
• Contribution to our culture: motivation, optimism, quality, integrity

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Responsibilities

Team management

• Manage team members to design and delivery work on time and meet client expectation
• Guidelines for setting goals and summarizing results
• Create, initiate, compile, and format all the design templates that relate to the team's work.
• Strong with creative service and exploring more opportunities.
• Coaching and training the team for standard setup
• Effective communication skills play a vital role in fostering team unity and reducing conflicts.
• Be proactive in improving the team's work quality.
• Guidelines are designed to assist the team in completing your tasks efficiently and effectively.
• Summary of ticket, workload and delivery date to the team to manage capability and efficiency.

Planning and Organization 

• Manage the production process for brand marketing collateral and other creative marketing and communications projects. This includes mapping out project budgets, timelines, scope of work, etc.
• Ensure timeliness and quality of client deliverables
• Prioritize project timelines, workloads, cross-functional teams, and project objectives to ensure all elements of a project/campaign stay on track.

Communication & Project Management 

• Accountable for designing the creative aspect of marketing campaigns to achieve client’s satisfaction
• Comfortable to provide advice, coach the team members, and make decisions which not conflict with the principles and processes of the team
• Adopt a client-centered approach to all projects undertaken to ensure effective communication and project management throughout
• Maintain campaign design, lead the development of creative briefs, and support the development of presentations
• Maintain the consistency of the visual brand across all online collateral, and implement tools and activities to help ensure usage of and adherence to client’s brand guidelines.
• Reviewing creative work for adherence to brand standards and best practices
• Reviewing client budgets to ensure that projects are completed within budget parameters
• Developing concepts for new campaigns based on client needs and brand identity
• Reviewing advertising drafts to ensure that they are relevant to target audiences and convey the appropriate message
• Develop and lead an iterative and evidence-based approach to concept creation, ensuring that the content produced effectively communicates with the target audience through rigorous testing and evaluation activities.
• Create briefs to suit the needs of each customer in accordance with the work processes of the relevant internal teams. To create understanding and smooth work between collaboration teams.

Qualifications

• 3-5 years of hands-on Graphic designer experience 
• Excellent in Photoshop, Illustrator, After effect, Premier Pro and any other design tools
• Microsoft Office (Excel, PowerPoint, word)
• Excellent in UX / UI is a plus
• Able to design for desktop mobile and tablet
• Able to do PowerPoint presentations
• Able to do motion graphics and video
• Able to design in all categories, especially beauty and fashion
• Be initiative, always create new things for team development
• Multi-tasking skill 
• Able to understand client's needs Good English skill