Get to Know our Team:

One Supply is a team of creative entrepreneurs who design tailored business and product solutions for our partners and help them generate incremental value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.   

The Opportunity:

This Senior Specialist is an individual contributor role that sits within the Paid Strategy & Analytics team of Partner Programs. Senior Specialists play an integral part in addressing analytical problems related to go-to-market strategy and support both internal operations and external market stakeholders to ensure portfolio growth and performance. This involves working closely with market managers, finance, pricing, product, and data engineering to ship new features and automate processes.

• Attractive compensations and benefits and an amazing office in One Bangkok.
• Be part of young and multinational global team in Bangkok HQ (15+ nationalities in Partner Programs team)
• Work on various strategic projects from idea stage until global rollout and scaling
• 360 visions on supply operations and strategy as you will work with supply, product, performance marketing, partner services, finance, tax and legal, pricing teams
• Mentorship + various opportunities for advancement throughout the business 

In this role, you will gain experience in:  

• Operations: ensuring the smooth operations of all related processes and finding ways to improve the efficiency and reduce the margin of error.
• Reporting: enhance and streamline reports for senior leadership with help of Analytics team and deliver actionable insights.
• Project Management: work on initiatives to reach business targets, plan milestones and deliverables, allocate tasks, manage stakeholders, measure performance and deliver results impacting business.
• Go-To-Market Strategy: support pilot development, testing and global rollouts plans for new programs, products and updates.
• Stakeholder Management: align objectives and deliverables with colleagues in finance, engineering, and other departments.
• Research and presentations: present your findings and insights to relevant stakeholders, auditors and senior leadership team on a regular basis.
• Country coordination: support local country teams to grow portfolio size of our solutions, help to answer their questions, provide them with actionable insights.
• Kick-start new ideas: find new opportunities and bring them into action based on data you see opportunities and come up with concepts to test and implement them.

What you'll need to succeed:

• Minimum 2 years of experience in data analytics and strategy
• Bachelor’s degree or higher from a top university with a quantitative, finance or engineering degree, advanced business degrees.
• Good proficiency with SQL, data analysis, and Microsoft Suite (Excel, Powerpoint)
• Experience in project management and handling tickets and operations
• Fluency in both written and verbal communication in English
• Resilience, intellectual curiosity, and a bias for action
• Ability to work well with multiple stakeholders in a multicultural environment
• Open for Thai local candidates

It’s great if you have:

• Strong experience using SQL to build workflows.
• Knowledge and hands-on experience in dashboarding tools such as Tableau, PowerBI, SuperSet, etc.
• Master’s degree from a top school.
• Experience working in top-tier consulting firms, international tech companies, fast growing internet / tech startup.
• Experience in doing some country coordination or supporting of regional offices.
• Proven track record in Consulting Projects / Project Management / Business Planning, business or financial analysis.

This role is based in Bangkok, Thailand, no relocation supported.

Get to Know our Team:

One Supply is a team of creative entrepreneurs who design tailored business and product solutions for our partners and help them generate incremental value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.   

The Opportunity:

Senior specialist will play an integral part by handling operations, scaling new programs globally, providing strategic planning support to different markets, ensure programs portfolio growth and performance, as well as work closely with product and tech to develop new features and automate processes. 

• Attractive compensations and benefits, amazing offices in heart of Bangkok, relocation support.
• Be part of young and multinational global team in Bangkok HQ (15+ nationalities in Partner Programs team)
• Work on various strategic projects from idea stage until global rollout and scaling
• 360 visions on supply operations and strategy as you will work with supply, product, performance marketing, partner services, finance, tax and legal, pricing teams
• Mentorship + various opportunities for advancement throughout the business 

In this Role, you will gain experience in :  

• Operations: ensuring the smooth operations of all related processes and finding ways to improve the efficiency and reduce the margin of error.
• Project Management: come up with initiatives to reach business targets, plan milestones and deliverables, allocate tasks, manage stakeholders, measure performance and deliver results impacting business.
• Go-To-Market Strategy: develop pilot, testing and global rollouts plans for new programs, products and updates.
• Stakeholder Management: align objectives and deliverables with colleagues in finance, legal, product, marketing and partner services departments.
• Reporting: Enhance and streamline reports for senior leadership with help of Analytics team and deliver actionable insights.
• Research and presentations: Present your findings and insights to relevant stakeholders, auditors and senior leadership team on a regular basis.
• Country coordination: Support local country teams to grow portfolio size of our solutions, help to answer their questions, provide them with actionable insights
• Kick-start new ideas:find new opportunities and bring them into action. Based on data you see opportunities and come up with concepts to test and implement them

What you'll Need to Succeed:

• Minimum 2 years of experience in top tier consulting firms, international tech companies, fast growing internet / tech startup
• Experience in project management and handling tickets and operations
• Familiarity with SQL, Data Analysis, Excel skills, PowerPoint and presentation skills
• Bachelor’s Degree or higher from a top university with a quantitative, finance or engineering degree, advanced business degrees. MBA from a top school is preferred.
• Ability to communicate fluently in English
• Experience in doing some country coordination or supporting of regional offices
• Proven track record in Consulting Projects / Project Management / Business Planning, business or financial analysis
• Intellectual curiosity, ability to learn fast
• A team player who work well with multiple stakeholders in a multicultural environment
• Open for Thai local candidate

Get to know our team  

Are you passionate about driving change, optimizing processes, and building something impactful from the ground up? The Finance Operations Excellence Team is a new team in Agoda Finance that plays a pivotal role in transforming our finance operations by:  

• Partnering with finance and accounting teams to identify and unlock process improvement opportunities  

• Leading and executing process improvement initiatives across the organization  

• Fostering a culture of continuous improvement and operational excellence  

• Championing Lean Six Sigma and other best-in-class methodologies to solve problems and streamline workflows  

• Establishing robust business process management frameworks to ensure sustainable, high-quality outcomes 

The Opportunity 

The Finance Process and Transformation Manager will create and lead process transformation initiatives across Finance Operations, with a strong focus on R2R, O2C, and P2P. This role is responsible for establishing process management discipline, performance metrics, continuous improvement frameworks, and leveraging Lean Six Sigma and digital tools (AI, RPA, BI) to drive sustainable efficiency, scalability, and quality improvements. 

In This Role, You Will: 

• Lead end to end improvement and transformation initiatives across Finance processes (R2R, O2C, P2P), partnering closely with Finance process owners and leadership  

• Conduct process assessments, value stream mapping, and deep dive diagnostics to identify transformation opportunities

• Apply Lean Six Sigma methodologies to drive continuous improvement and measurable benefits. 

• Develop and present business cases for transformation initiatives, including quantified benefits and implementation roadmaps. 

• Explore and pilot new technologies and tools (e.g., task mining, process mining, AI enablers) to support process improvement. 

• Collaborate with FinTech / system teams on the design and implementation of digital solutions. 

• Ensure new processes are fully deployed, adopted, and embedded into BAU operations. 

• Design and implement Business Process Management (BPM) standards, including: 

• Process inventories 

• Process documentation (L3/L4) 

• Ownership and governance models 

• Establish process performance metrics for Finance Operations, including: 

• Identifying relevant efficiency, quality, and control KPIs 

• Designing measurement approaches where data is not readily available 

• Working with stakeholders to enable data collection and monitoring 

• Build internal capability and foster continuous improvement culture in the organization by: 

• Conducting Lean Six Sigma training 

• Coaching teams on structured problem-solving and CI tools 

What You’ll Need to Succeed: 

• Bachelor’s degree in Finance, Accounting, Business, Engineering, or a related discipline. 

• 5–8+ years of experience in Finance transformation, process improvement consulting, or inhouse Finance Operations Excellence. 

• Strong hands on experience driving transformation across R2R, O2C, and P2P.on experience driving transformation across  

• Experience defining and operationalizing process performance metrics and measurement frameworks. 

• Experience in driving continuous improvement culture in an organization. 

• Lean Six Sigma Green Belt (minimum); Black Belt strongly preferred. 

• Comfortable delivering White Belt and Yellow Belt training. 

• Familiarity with process mining, task mining, or similar productivity / analytics tools. 

• Proven knowledge of Business Process Management, including building process inventories from scratch 

• Strong stakeholder management and communication skills with senior management across organization (not limited to just Finance). 

• Analytical, data driven, and structured problem solver

• Experience in ecommerce, travel, or technology driven industries is highly preferred. commerce, travel, or technology driven industries 

#LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

Job purpose

The Lead, Communication Planning is the creative engine behind our Live Streaming success. Your mission is to design tactical communication plans and innovative content mechanics that turn viewers into buyers. You will drive Sustainable Growth by balancing high-energy creativity with a sharp focus on Profitability and GMV improvement across all live platforms.

Job Responsibilities:

• Live Tactical Strategy: Lead the end-to-end communication planning for Live Streaming (TikTok, Shopee, Lazada), focusing on high-conversion scripts, flows, and tactical hooks.
• Creative Growth Mechanics: Develop and pilot new, out-of-the-box creative tactics and interactive mechanics to drive immediate GMV improvement and engagement.
• Brand Strategy Customization: Tailor communication plans for each brand partner to ensure their unique value proposition drives sustainable sales growth.
• Planning & Organizing: Oversee the live streaming calendar and coordinate with KOLs, production, and brand teams to ensure all plans are delivered on time with zero missed deadlines.
• Performance Analysis: Use analytical thinking to evaluate live stream data, identifying key drivers for revenue and areas for profitability optimization.
• Result-Oriented Execution: Take full accountability for campaign outcomes, ensuring all tactical communication leads to measurable business growth and "WOW" service standards.

Key Requirements:

• Minimum 5 years of experience in Communication Planning, Content Strategy, or Live Stream Management.
• Platform Specialist: At least 2 years of hands-on experience specifically with TikTok or Ecommerce platforms (Shopee, Lazada), with a focus on Live Streaming and tactical campaign management.
• Tactical Creativity: Proven track record of creating content or live mechanics that drive immediate commercial results (Drive Revenue).
• Ecommerce Insight: Deep knowledge of the TikTok/Marketplace ecosystems, algorithm trends, and audience behaviors.
• Analytical Thinking: Strong ability to turn live stream data/metrics into actionable strategy pivots to ensure profitability.
• Strategic Communication: Excellent presentation and storytelling skills in both Thai and English.
• Agility & Accountability: A self-starter who thrives in a fast-paced environment and takes 100% ownership of project success (Result Oriented).