About the Role

As a Luxe Senior Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining  deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management.

You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence - you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.

What You'll Do

Supply Acquisition & Pipeline Development

• Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals
• Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators
• Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation
• Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience

Market Development & Launches

• Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring
• Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape
• Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region

Host Account Management & Optimization

• Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor
• Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations
• Support onboarding of new listings for assigned hosts, ensuring a seamless experience
• Design and deploy strategies to manage and optimize long-tail hosts across your markets
• Improve listing bookability through performance analysis and targeted host education

Cross-Functional Collaboration & Escalations

• Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives
• Serve as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibility
• Cascade host feedback to relevant stakeholders to inform product and policy decisions
• Educate hosts on significant product updates, policy changes, and platform best practices

What We're Looking For

Experience

• 8+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate
• Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment
• Experience working cross-functionally across teams to influence change and drive results
• Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting

Skills & Competencies

• Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry
• Excellent negotiation skills and the ability to close complex, high-value partnerships
• Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy
• Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondence
• Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously
• Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment

Mindset

• Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space
• A consultative, relationship-first approach — you build trust before you close deals
• Proactive, solutions-oriented, and self-directed; you don't wait for problems to escalate
• Collaborative by nature — you understand that success in this role is a team sport

[Location-Specific Requirements]

This role is based out of Thailand overseeing Thailand & SE Asia. It requires up to 50% travel to markets across Thailand & SE Asia, as well as occasional team off-sites.

English and Thai language proficiency required.

Airbnb is committed to building a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply.

Job purpose:

We are looking for a talented candidate to build and support the Commercial Finance at aCommerce, in a very fast-paced environment.

As an Assistant Manager/Manager Financial Planning & Analysis - SCM, you will be working with a Head of Commercial Finance to provide insights of SCM to the business, variance analysis, forecast and Planning and escalating any financial issues to management and recommend strategies for increasing financial performance.

Job Responsibilities:

- Work with Operations Team on Monthly Cost projection (Fulfilment Cost, Warehouse Cost and Delivery Cost).
- SCM Planning, including Warehouse, Headcount and Logistic.
- Work with Operations Team on monitoring CAPEX and OPEX Budget.
- Perform cost analysis in many different angles.
- Perform Variance analysis between Actual, Forecast and Budget and provide supporting reasons for all variances.
- Inventory aging, Provision, losses and claim analysis.
- Work with SCM team on Inventory management for cost optimization.
- Perform Fulfilment cost allocation.
- Provide Actual Monthly, Quarterly and Yearly performance and Cost trends to Operation Team and prepare Slide for Monthly Business Review.
- Prepare Report and Slides for Monthly Business Review.
- Gather issues or business interruption to prevent and report risks to management.
- Support on any Ad-hoc required by Head of Commercial Finance.

What we are looking for:

- Our ideal candidate will have strong strategic and analytical thinking.
- Excellent relationships and communication, alignment across the organization.
- You are comfortable in highly ambiguous environments but hate ambiguity and seek to bring order from chaos wherever possible. However, you know your limits and prioritize where you can make the most impact.
- You take pride in enabling the best work of others on the team. You think ahead to anticipate the needs of your teammates, and you give and get all the facts making it easy for others to make decisions.
- You drive results in a way that makes everyone better.
- You can work both fast and right and don’t view them as trade-offs. You understand when things require precision and accuracy and where 80% gets you to the desired outcome.
- You operate like an owner and expect others to as well. You take personal responsibility and value personal responsibility in others.

Key requirements:

- 2 years of experience in Financial, Planning and Analysis or Controller role.
- Experienced in Logistic and E-Commerce Company will be surplus.
- Strong written and verbal communication skills.
- Experience in a growth stage Internet/software company preferred.
- Has strong analytical skills and a structured approach to solving unique business problems.
- Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
- Strong Microsoft Office Skills especially Excel.
- Able to communicate in English on both writing and speaking Skills.