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About Thoughtworks

#LI-Onsite

About the Role

We are seeking a detail-oriented and proactive Analyst to join our People Services Excellence team. This role supports backend operations including invoice processing, vendor coordination, and budget reporting across People-related services such as Workplace Operations, Global Mobility, and Business Travel.

We value accuracy over speed, independent problem-solving, and full ownership of tasks from start to finish. You will work closely with People, Finance, Admin, and Real Estate teams to ensure timely payment processing and contribute to team efficiency and scalability.

Looking for candidates local to Thailand only 

Key Responsibilities

• Manage end-to-end invoice processing, ensuring accuracy, timely submission, and alignment with internal policies (Workplace Services, Visa, Work Permit, Business Travel, and Engagement activities)
• Coordinate with AP and cross-functional teams (Finance, Procurement, Admin) to ensure smooth invoice-to-payment processing; escalate issues when needed
• Maintain vendor communication and documentation, including invoice status tracking, PO monitoring, payment exceptions handling, and basic vendor inquiries
• Assist in tracking financial data for cost allocation purposes into monthly reports (under the guidance of the Manager)
• Coordinate with cross-functional teams (Finance, Procurement, Admin) mainly to ensure smooth invoice-to-payment processing; escalate issues when needed
• Collaborate with local office teams and global stakeholders to ensure smooth delivery and service fulfillment.
• Maintain operational trackers, invoice logs, basic reporting dashboards, and document filing repositories to support audit readiness and transparency
• Assist in budget tracking and generating monthly spend reports for internal review.
• Support ad hoc reporting requests by gathering invoice or spend-related data as assigned by the Manager.
• Participate in small-scale process improvement initiatives relevant to invoice management or administrative workflows.

Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field
• 2–4 years of experience in procurement operations, invoice processing, finance support, or business operations.
• Familiarity with invoice lifecycle, purchase request (PR) / purchase order (PO) processes, and expense reporting
• Experience handling invoices or payments across multiple entities, currencies or countries is a strong plus
• Good command of both written and spoken English
• Understanding of Thai VAT or withholding tax documentation (for Visa/Work Permit-related invoices) is advantageous

Technical Skills:

• Strong proficiency in Microsoft Excel or Google Sheets (e.g., VLOOKUP, pivot tables, charts)
• Experience with ERP systems such as Oracle, SAP, or Workday
• Comfortable using shared cloud platforms (Google Drive, SharePoint) for document organization
• Strong attention to data accuracy and version control

Core Competencies:

• Attention to details and accuracy
• Ownership and follow-through
• Effective communication and collaboration across departments (Finance, Procurement, Admin)
• High sense of responsibility, integrity, and professionalism
• Proactive, curious, and eager to learn and contribute to team success
• Ability to manage multiple tasks and deadlines effectively

Why Join Us?

• Be part of a growing and evolving team that drives operational excellence in People Services.
• Contribute to meaningful, cross-functional projects that impact workplace experience and operational efficiency.
• Gain hands-on exposure to finance, procurement, and global operations within a leading tech company.
• Build a strong career foundation blending financial operations, vendor management, and reporting skills, with opportunities for further growth.

About the job 

This role is suitable for candidates with a few years of project management experience who enjoy coordinating cross-functional teams, managing project timelines, and supporting successful delivery in a fast-paced environment.

In this role, you will get to:

• Support and manage end-to-end IT project delivery across software development, system implementation, and digital platform projects
• Coordinate project scope, timeline, budget, resources, and risks to ensure projects are delivered successfully
• Work with business users, internal teams, vendors, and external partners to align project requirements and priorities
• Track project progress, milestones, and KPIs, and prepare regular project status updates
• Facilitate meetings, follow up on action items, and ensure effective communication across project teams
• Identify project risks and issues, and support the implementation of mitigation plans
• Prepare and maintain project documentation, reports, and project plans
• Support vendor-related activities such as coordinating requirements, reviewing proposals, and managing delivery timelines
• Help drive continuous improvement in project processes and team collaboration

You’ll be successful if you have:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field
• At least 3 years of experience in IT project management, project coordination, or technology delivery
• Experience supporting software development, system implementation, or digital transformation projects
• Familiarity with SDLC and project management methodologies such as Agile, Scrum, or Waterfall
• Strong organizational and stakeholder management skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Good analytical, problem-solving, and communication skills
• Experience working with both technical and business teams
• Good English communication skills, both written and spoken

APPLY NOW!

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Get to Know the Department:

Agoda’s Global Affairs Team works on key projects to advance the organization’s critical goals on legislative and policy work, stakeholder engagement, and sustainability. Our projects guarantee Agoda continues to play a positive role in leading the industry towards the future, where sustainable travel is the norm and where customers can travel more freely. Working with Global Affairs will offer the opportunity to network, learn, and gain valuable skills at the intersection of government affairs, sustainability, and technology. You will work on aligning Agoda’s strengths with government priorities to make real positive change around the world. Through these high-priority and innovative projects, you will impact the business and the communities we operate in on a global scale.

The Opportunity:

Government Affairs at Agoda harnesses the power of travel as a global force for good. We pioneer the partnerships that build a more connected world, building key relationships with governments to unlock the economic and social power of travel. Our team of experts in public policy, international relations, and communications collaborates with officials to champion tourism as a powerful driver for growth and development. By uniting strategic vision with technical expertise, we create scalable solutions that empower more people to see the world for less. 

As Coordinator, Government Affairs you’ll play a key role in supporting the operational and strategic delivery of our team’s initiatives. Reporting to the Senior Manager of Strategic Engagement, you’ll help ensure our government-facing events and day-to-day operations run smoothly, enabling the team to work efficiently and make an impact.  

*This role is 1-year contract, based in Bangkok

What You'll Do

Operational Support 

• Assist with routine tasks such as invoice processing, vendor documentation, document filing and meeting scheduling.  

• Maintain and update databases of government, industry and institutional contacts across key markets 

• Track team activities, maintain record and support reporting and planning.  

• Coordinate between internal teams (e.g Finance, Legal, Brand) to ensure smooth operations.  

Event & Engagement Coordination 

• Support planning and logistics for government-facing events, including major sponsorships, official visits and other events.  

• Prepare materials, manage guest lists, coordinate with vendors and support on-site execution to a professional standard.  

• Handling practical arrangements such as venues, catering, travel, contracts and payments. 

Team and Process Support  

• Help develop through coordination, briefing materials, presentations and responses to government requests, ensuring communications are all aligned.  

• Provide logistical support for internal meetings, trainings and team off-sites (e.g; agendas, notes, follow ups) 

• Document and help improve team processes, ensuring events and processes can be repeated and efficient as possible.  

Required Qualifications:

• Up to 2 years’ experience in coordination, administration, events, public affairs support, or similar roles (Preferred); internships or student leadership experience are welcome.   

• Strong organization and time-management skills, with attention to detail and the ability to handle multiple tasks in parallel.   

• Good written and verbal communication skills in English; additional Asian language(s) are a plus.   

• Comfort working with productivity and AI tools and willingness to learn basic tracking and database tools.   

• Professionalism, high integrity, reliability, and cultural sensitivity when supporting engagements with governments and senior stakeholders.   

• A proactive, “can-do” attitude, with readiness to handle hands-on operational and logistical tasks in a fast-paced, international environment. 

#Bangkok