Introduction 

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary

The Principal Applied AI Engineer will lead the development of internal AI capabilities that empower teams across Poppulo to work faster, smarter, and securely. This role partners with business leaders, engineers, and IT teams to identify high-value opportunities for AI and translate them into practical solutions including GPT assistants, AI agents, and automated workflows while protecting company data, customer trust, and regulatory compliance.

Reporting to the Chief Information Security Officer, this position focuses on driving internal AI innovation effectively and safely across the organization.

The ideal candidate combines strong AI skills & security engineering with a passion for turning cutting-edge AI capabilities into real outcomes.

Primary Responsibilities

• Define the technical direction and implementation standards for internal AI solutions, ensuring consistent, secure, and scalable adoption across teams.
• Provide technical leadership across internal AI initiatives by evaluating solution approaches, guiding technical decisions, and balancing business value, feasibility, and risk.
• Lead the design and deployment of internal AI solutions such as GPT assistants, AI agents, integrations, and automated workflows.
• Implement technical controls, monitoring, and safeguards for AI-enabled systems.
• Develop integrations between AI systems and enterprise platforms including internal tools, knowledge bases, and business applications.
• Partner with business teams to identify and deliver AI solutions that improve productivity and operational efficiency.
• Work with Security, Privacy, and Legal teams to ensure AI solutions align with internal policies, compliance requirements, and regulatory standards.
• Collaborate with IT, Engineering, and DevOps teams to ensure AI solutions are reliable, secure, and scalable.

Leadership Responsibilities

Although this role is an individual contributor, the Principal Applied AI Engineer will:

• Be a technical advisor to the CISO and business leaders on AI capabilities and risks.
• Encourage experimentation and innovation while ensuring AI solutions are deployed with appropriate safeguards.
• Foster cross-functional collaboration between IT, Security, Engineering, Product Development, and business units.

Qualifications

• 8+ years of experience in AI engineering, or machine learning engineering.
• Hands-on experience designing and implementing AI security controls and guardrails, including mitigation of prompt injection, data exfiltration risks, output validation, monitoring and access control for AI systems.
• Experience designing and deploying AI assistants, GPT-based tools, or agent-driven workflows integrated with enterprise systems or internal data.
• Strong experience securing and integrating APIs, MCP, automation frameworks, and enterprise systems.
• Experience working with AI model platforms or APIs such as OpenAI, Anthropic, AWS Bedrock, Azure OpenAI, or similar technologies.
• Experience building systems within cloud environments (AWS, Azure, or GCP).
• Ability to translate business requirements into scalable AI solutions while considering speed, security, reliability, and enterprise operational needs.

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, the UK and India.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Stripe Product Accounting Team is responsible for supporting all products at Stripe, consulting on accounting implications and supporting teams' ability to make informed strategic decisions. We are responsible for the accurate and timely recording of all business-generated transactions on our balance sheet and income statement. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams. 

What you’ll do

Stripe is seeking an experienced accountant to join its world class accounting team and help us scale for the future, in a fast-paced environment that is growing rapidly. In this role you will support our Payments and Payment Products revenue accounting, leveraging your technical expertise with US GAAP, specifically ASC 606, to quickly identify accounting implications and impacts to customers while advising and collaborating with team members cross-functionally to develop operational processes that help us scale.

Responsibilities

• Build scalable accounting processes to support global growth in payment processing accounting
• Partner closely with our product, go-to-market, and finance partners to thoroughly understand new products, features, and contracts.
• Partner with internal systems and engineering teams to support internal financial systems and automation of accounting processes
• Assess the effectiveness of internal controls, and design new processes and controls for emerging and growing business activities
• Develop and maintain up-to-date accounting procedural documentation
• Plan and perform monthly and quarterly close activities, including journal entries, balance sheet reconciliations, variance analyses, financial reporting deliverables, and analytical reviews
• Produce internal management analyses and reporting
• Support external audit processes

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• An accountancy qualification (e.g CA, CPA, ACA, ACCA, CIMA) with 2 - 3 years of relevant accounting experience
• Degree in Accounting or Finance background
• Proven experience in the monthly close process, journal preparation and posting, audit, regulatory reporting and exposure to accounting systems.
• Experience in month end reporting and financial statement preparation
• Working knowledge of US GAAP - ASC 606 
• The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment
• Strong analytical skills and strong knowledge of Excel
• An enthusiastic “roll up your sleeves” mentality
• A passion for creating new systems and solving problems via infrastructure and automation
• Demonstrated ability to work cross-functionally and with different cultures
• Demonstrated experience with internal controls
• Ability to be flexible and comfortable with changing requirements

Preferred qualifications

• CPA/ CA or similar qualification
• Knowledge of (or experience in) the technology or payments industry.
• Experience working with Oracle Suite
• Experience with Hubble and SQL
• Experience with Analytical Tools like- Power BI, Tableau, KNIME, Python, Alteryx

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions.  We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.

Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! 

What you’ll do

The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing mitigation strategies that enable Stripe to take smart risks for our users.

Responsibilities

•  Work with merchants, from successful venture-backed startups to well established institutions; evaluating their business models and financial statements
• Help manage Stripe’s portfolio by developing a deep understanding of risk across industries, geographies, and operating models
• Identify differing risks of complex business models and enforce appropriate loss mitigation actions based on your assessment
• Utilize analytics to optimize strategies which can be enforced across Stripe’s portfolio
• Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
• Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization 
• Be a part of building a brand new team and operational culture for Stripe 
• Partner with global operations specialists or business process owners to run a critical workflow

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A minimum of 1+ years of experience with knowledge of commercial credit underwriting, financial risk modeling and cash flow forecasting 
• Ability to transform business and financial data into a cohesive narrative that outlines potential credit risks
• Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries
• You excel in analytical thinking and problem solving
• You have a process-oriented mindset and ability to get things done
• You enjoy working in an in-office environment with strong cross team collaboration and support
• You are able to prioritize and enjoy working in a quick-moving environment
• You are humble and have a proven track record for working well across teams and with external partners
• You’re willing to work (no more than) one weekend day each month - you’ll receive a weekday off the following week; the SDC operates during daytime hours with shifts from the morning through early evening

Preferred qualifications

• Proficiency in SQL or other data analysis tools
• The ability and desire to challenge the status quo

At Stripe, our mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business globally. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe. Our tax team works with Stripes across the company to develop an efficient tax structure, as our international business scales and expands into new markets. We are looking for a well-rounded and seasoned tax professional to help us lead this effort.

This function will be responsible for the global Indirect Tax (VAT/GST) Compliance of our Stripe business. This includes building and implementing VAT/GST compliance processes and controls, supporting management, and working with our indirect tax advisory, systems & compliance leads on day to day matters, and much more.

The position will be based in Bangalore and report to the International Indirect Tax Lead.

Responsibilities

• Oversee and manage our global indirect tax compliance function ensuring compliance with VAT/GST, and other indirect tax obligations across multiple jurisdictions.
• Manage VAT/GST registrations across tax authorities.
• Management of indirect tax audits and other indirect tax matters involving tax authorities.
• Collaborate with the international indirect tax planning and advisory team, the international accounting teams and third party service providers on VAT/GST, assisting with the ongoing enhancement of the indirect tax compliance and control processes.
• Work with other tax team members and product and engineering teams to help define compliance requirements and collaborate on the design and implementation of VAT/GST controls. 
• Promote indirect tax awareness and knowledge including training and liaising with business and tax partners on changes to indirect tax legislation, systems, policies and processes.

We are looking for someone with: 

• 4-6 years of experience in global indirect tax compliance, with experience managing large-scale tax initiatives.
• Previous in-house experience within a multinational business and either legal or accountancy firm experience.
• Deep understanding of global indirect tax laws and regulations, including VAT and GST.
• Understanding of diverse business models and associated tax implications, including intercompany service entities and reseller arrangements.
• Exceptional time-management and project-management skills.
• Excellent verbal and written communication skills. You should be able to adjust your communication style based on your audience (users, product teams, advisors, etc.). 
• The ability to prioritize projects in a fast-changing environment.
• Tax qualification or experience.
• Experience in supporting internal and external audit queries.
• Cross functional experience, in particular with system engineers, international accounting, Tax, user support. 
• Systems experience (i.e Oracle AP/AR modules, Alterix, hubble queries). 

Preferred qualifications:

• An advanced degree or professional qualification (CTA/CPA, or equivalent, Masters in Tax, or LLM or equivalent) in tax, law or accounting.  
• Experience working in technology, payments, or financial services.
• Experience working in a high-growth, rapidly scaling environment.
• A willingness to work with a diverse crew of tax nerds who care deeply about Stripe’s tax issues and each other.

To apply please include the following:

• • LinkedIn profile and resume

Stripe’s mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe.

To further this important mission, we are building our International Accounting Stripe Delivery Center team and are looking for someone to help us scale for the future in a fast paced environment.

You Will

• Perform month end accounting processes to support rapid global growth
• Work in three main pillars financial close and analysis, audit and regulatory compliance and reporting
• Own the Statutory Financial Statement preparation, Audit, review and sign off and adoption of financial statements with the board of directors. 
• Work with Local service providers to ensure compliance and filing requirements are met timely and accurately. 
• Work with cross functional partners like Tax, Treasury, Accounting and other groups to ensure that financial results of the legal entities remain compliant with US Gaap and Local Gaaps. 
• Perform monthly and quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses and analytical reviews, producing internal management reporting and external audit support
• Potential to perform month end activities and grow into other task and process to take on further responsibilities
• Be responsible for end to end preparation of journal entries and balance sheet reconciliations
• Prepare flux analysis and potential commentary and explanation on movements and trends
• Be responsible for performing transactional based work and streamlining processes
• Be a self starter and seek to standardize and centralize tasks 
• Own problems not just processes or projects - we want our specialists to own the full problem space and do what it takes to solve them
• Partner with multiple cross-functional stakeholders and subject matter experts to develop and improve controllership processes and to anticipate changing business requirements
• Scale our financial processes through automation and standardization 

We Are Looking For Someone Who Has

• An accountancy qualification (e.g CA, ACA, ACCA, CIMA) with 8+ years of relevant accounting experience
• Degree in Accounting or Finance background
• Proven experience in the monthly close process, journal preparation and posting, audit, and exposure to accounting systems.
• Experience in month end reporting and analytics
• Working knowledge of US GAAP 
• The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment
• Strong analytical skills and strong knowledge of Excel.
• Knowledge of data modeling or experience in any analytics tool will be an added advantage.
• An enthusiastic “roll up your sleeves” mentality
• A passion for creating new systems and solving problems via infrastructure and automation
• Demonstrated ability to work cross-functionally and with different cultures
• Demonstrated experience with internal controls
• Ability to be flexible and comfortable with changing requirements

Nice to haves

• Knowledge of (or experience in) the technology or payments industry
• Oracle suite
• Hubble/SQL

Responsibilities:

• • Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
  • Active participation in the design, development, delivery, and maintenance of software projects
  • Responsible for resource planning, execution, and quality of the software delivered by the group
  • Lead the group to build sophisticated products using cutting-edge technology stack. The products will be used by retail customers and internal business users.
  • Work closely with various business stakeholders like Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
  • Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
  • Ensuring operational efficiency and actively participating in organizational initiatives with the objective of ensuring the highest customer value
  • Tailor processes to help manage time-sensitive issues and bring them to appropriate closure

Skills required:

• • A bachelor's degree in Computer Science with 7-9  years of experience
  • Minimum 3+ years of experience in Java programming and any of the Java frameworks such as Spring or Spring boot
  • Must have done Performance Appraisal, Hiring and building teams from ground up
  • Experience of working in highly dynamic Engineering environment like a start-up
  • Deep understanding of Object-Oriented programming languages
  • Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
  • Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
  • Exceptional verbal and written communications skills
  • Attention to detail and quality, and the ability to work well in and across teams
  • Ability to advocate & influence multiple stakeholders
  • Experience and knowledge of delivering products with low/no-touch support along with SRE principles

Responsibilities:

• Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
• Active participation in the design, development, delivery, and maintenance of software projects
• Responsible for resource planning, execution, and quality of the software delivered by the group
• Lead the group to build sophisticated products using a cutting-edge technology stack. The products will be used by retail customers and internal business users.
• Work closely with various business stakeholders, like the Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
• Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
• Ensuring operational efficiency and actively participating in organisational initiatives with the objective of ensuring the highest customer value
• Tailor processes to help manage time-sensitive issues and bring them to an appropriate closure

Skills required:

• A bachelor's degree in Computer Science with 8-10  years of experience
• Minimum 3+ years of experience in Java programming and any of the Java frameworks, such as Spring or Spring Boot
• Must have done Performance Appraisal, Hiring and building teams from the ground up
• Experience of working in a highly dynamic Engineering environment like a start-up
• Deep understanding of Object-Oriented programming languages
• Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
• Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
• Exceptional verbal and written communication skills
• Attention to detail and quality, and the ability to work well in and across teams
• Ability to advocate & influence multiple stakeholders
• Experience and knowledge of delivering products with low/no-touch support, along with SRE principles

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Role 

We’re looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management within the Customer Success department. You will lead the resolution of complex technical service and infrastructure issues for our most strategic customers. By serving as a high-accountability advisor and technical liaison, you will ensure seamless product adoption, provide expert consulting on security implementations, and bridge the gap between customer needs and product evolution.

What you’ll do (Role Expectations)

• Manage premium customer support relationships across multiple channels while maintaining elite standards for responsiveness and service quality
• Partner with Field Sales to drive successful deployments and serve as a trusted advisor for web and email security implementation projects
• Act as the dedicated liaison for gold and platinum customers, managing escalations and providing critical cloud update notifications to ensure optimal availability
• Deliver high-impact on-site and virtual product training to empower customers with the latest Zscaler technologies
• Monitor customer environments to provide proactive recommendations and translate field insights into product requirements for the Product Management team

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in account management with a focus on pre- and post-sales support for web and email security solutions
• Bachelor’s degree in computer science or engineering, or equivalent professional industry certifications
• Expert-level knowledge of enterprise networks, infrastructure, and advanced protocol workflows
• Mastery of network troubleshooting tools including Wireshark, WinMTR, and Fiddler
• Demonstrated ability to communicate complex technical solutions clearly to diverse stakeholders and prospects

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge of core protocols such as SSL/TLS, ICMP, and FTP with deep experience in packet capture analysis
• Expertise in L2/L3 devices, advanced security concepts like IPS/IDS/DLP, and authentication protocols such as SAML and LDAP
• Proficiency in shell scripting and SQL combined with a strong understanding of Cisco or Juniper routing and switching architectures

#LI-Hybrid #LI-SU1

Role 

We’re looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management within the Customer Success department. You will lead the resolution of complex technical service and infrastructure issues for our most strategic customers. By serving as a high-accountability advisor and technical liaison, you will ensure seamless product adoption, provide expert consulting on security implementations, and bridge the gap between customer needs and product evolution.

What you’ll do (Role Expectations)

• Manage premium customer support relationships across multiple channels while maintaining elite standards for responsiveness and service quality
• Partner with Field Sales to drive successful deployments and serve as a trusted advisor for web and email security implementation projects
• Act as the dedicated liaison for gold and platinum customers, managing escalations and providing critical cloud update notifications to ensure optimal availability
• Deliver high-impact on-site and virtual product training to empower customers with the latest Zscaler technologies
• Monitor customer environments to provide proactive recommendations and translate field insights into product requirements for the Product Management team

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in account management with a focus on pre- and post-sales support for web and email security solutions
• Bachelor’s degree in computer science or engineering, or equivalent professional industry certifications
• Expert-level knowledge of enterprise networks, infrastructure, and advanced protocol workflows
• Mastery of network troubleshooting tools including Wireshark, WinMTR, and Fiddler
• Demonstrated ability to communicate complex technical solutions clearly to diverse stakeholders and prospects

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge of core protocols such as SSL/TLS, ICMP, and FTP with deep experience in packet capture analysis
• Expertise in L2/L3 devices, advanced security concepts like IPS/IDS/DLP, and authentication protocols such as SAML and LDAP
• Proficiency in shell scripting and SQL combined with a strong understanding of Cisco or Juniper routing and switching architectures

#LI-Hybrid #LI-SU1

Role

We are looking for a Senior Technical Support Engineer to join our Global Customer Support department. This role is Bangalore based, reporting to the Team Lead,Technical Support Emerging Technology. You'll be an important contributor to solving challenges faced by our client-facing teams to help make Zscaler more efficient in meeting our customers' needs. You will help facilitate smooth transitions during organizational change efforts and promote employee adoption across the team.

What you’ll do (Role Expectations)

• Diagnose and troubleshoot customer issues, and provide effective solutions within the required SLA

• Support the technical aspect of the onboarding process for new customers

• Document and track customer interactions, issues, and resolutions

• Collaborate with cross-functional teams, including Engineering and Product, to escalate and resolve complex technical issues

• Identify and write internal and external technical articles or knowledge-base entries, such as typical troubleshooting steps, workarounds, or best practices

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose

What We’re Looking for (Minimum Qualifications)

• 6+ years of practical experience in customer support or a related field

• Programming experience or knowledge in Python

• Experience in data modeling methodologies and advanced SQL

• Self-learner and independent team player with a strong customer service orientation

• Strong analytical and troubleshooting skills with a creative approach to problem-solving

What Will Make You Stand Out (Preferred Qualifications)

• 4+ years of practical experience in data analytics

• Familiarity with cybersecurity products such as SIEM or vulnerability assessment tools

• Bachelor's degree in Information Technology, Industrial Engineering, Computer Science, or a relevant field

#LI-Hybrid 

#LI-RG

Role

We are looking for a Senior Threat Researcher to join our Zscaler Threat Hunting team, reporting to the Senior Manager, Zscaler Threat Hunting. You will analyze emerging threats, adversarial behaviors, and TTPs to understand attacker methodologies and improve detection capabilities across our global ecosystem. This role requires conducting proactive and retroactive threat hunting using Zscaler telemetry, independently responding to customers, and working flexible schedules—including weekend night shifts—to meet operational demands and ensure comprehensive security coverage.

What you’ll do (Role Expectations)

• Analyze emerging threats, adversarial behaviors, and TTPs to enhance detection capabilities

• Conduct proactive and retroactive threat hunting using Zscaler telemetry and behavioral-based methodologies

• Research, analyze, validate, and document threat hunting findings with high precision

• Respond to customer needs independently while managing flexible operational shifts and on-call support

• Identify detection gaps and collaborate with the broader team to improve overall security posture

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in threat hunting, incident response, security operations, malware analysis, or network defense

• Hands-on expertise in SIEM tools such as Splunk, Microsoft Sentinel, or ElasticSearch

• Deep familiarity with the MITRE ATT&CK framework and modern adversary TTPs

• Bachelor’s or graduate degree in Computer Science, Engineering, or a related discipline, or equivalent security industry experience

• Ability to work flexible schedules, including weekend night shifts, to meet global operational demands

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in validating findings, performing root cause analysis, and delivering actionable strategic recommendations

• Strong scripting and automation skills, specifically with Python

• Advanced analytical reporting skills with experience authoring IDS/IPS and YARA signatures

#LI-Hybrid #LI-PM5

Role

We are looking for a Senior Threat Researcher to join our Threat Detection Group within ThreatLabz. This is Hybrid role, reporting to a leader in ThreatLabz Team . You will track the evolving threat landscape, analysing emerging threats and identifying TTPs to develop critical detection and protection signatures. As part of our world-class research arm, you will ensure millions of global users remain protected through advanced malware research and behavioural analysis.

What you’ll do (Role Expectations)

• Analyse browser-based threats, including HTML smuggling and phishing, to develop robust protections

• Research vulnerabilities across OWASP, Web API, and LLM Top 10 to author prevention signatures

• Conduct static and dynamic malware analysis to mitigate emerging threats and C2 frameworks

• Develop complex automation tools and prototypes to integrate research findings into Zscaler products

• Contribute to the global security community by publishing in-depth threat analysis blogs and research papers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 2+ years of dedicated experience in Cyber Security Research with expertise in web attack and DOM/JS analysis

• Proficiency in browser security and analysing/deconstructing payloads within browser environments

• Hands-on experience with malware debugging and reverse engineering using tools like IDA, x64dbg, or Ollydbg

• Strong understanding of TCP/IP, Application layer protocols, and vulnerabilities across OWASP and LLM Top 10

• Experience with automation scripting in Python, Ruby, Go, or Shell to synthesise threat intelligence

What Will Make You Stand Out (Preferred Qualifications)

• Professional security certifications such as OSCP or specialised degrees in Computer Science or Information Technology

• Proven ability to implement AI-powered automation and leverage GenAI models for threat research

• Advanced reverse engineering experience specifically related to file-less threats and complex exploit techniques

#LI-Hybrid

#LI-RG

Role 

We are looking for a Senior Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Manager, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-GL2 #LI-Hybrid

Role

We are looking for a Senior Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Director, Software Development Engineering. 

As a Senior Software Development Engineer, you will be a technical leader within the Engineering department, driving the core purpose and overall impact of our cloud-native infrastructure. You will focus on building robust systems that serve as the foundation for our high-growth global organization.

What you’ll do (Role Expectations)

• Developing and maintaining the Query layer using Java, Python or Go within a Kubernetes environment
• Designing, implementing, and deploying Kubernetes clusters that are scalable and reliable
• Developing monitoring systems and deploy services in the cloud
• Troubleshooting and resolving issues related to Kubernetes clusters, containers, and microservices
• Contributing to the overall reliability, scalability, and security of applications in cloud-native environments

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience with Programming languages like Java, Python or Golang
• 2+ years of experience in Kubernetes, Docker, Kafka
• 2+ years of public cloud experience (AWS or GCP or Azure)
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Experience with Infrastructure as Code

What Will Make You Stand Out (Preferred Qualifications)

• Experience in continuous monitoring, vulnerability scanning, patching, and reporting
• Experience with multiple cloud providers (AWS, Azure) and both relational and non-relational databases for microservices

#LI-SK3 

#LI-HYBRID

Role 

We are looking for a Staff Software Engineer to join our Identity & Access Management team. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Engineering. You will help manage digital risk by applying security through identity integration and controls. In this role, you will build workflows and application integrations as coordinated with the larger IAM team, Product Management, and Business teams.

What you’ll do (Role Expectations)

• Lead the development of identity management products for Zscaler
• Design and implement core product functionality and key technical initiatives
• Collaborate with team members to maintain a positive working culture and drive technical excellence

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 3+ years of software development experience in large-scale commercial networking applications with a degree in Engineering or Computer Science
• Deep proficiency in enterprise Java, object-oriented programming (OOP/OOA), systems architecture, and RESTful APIs
• Hands-on experience with SQL and Postgres
• Strong understanding of networking protocols, including HTTP, SSL/TLS, and TCP/IP
• Technical expertise in frameworks such as Hibernate and Spring, as well as CI/CD tools and processes

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of Identity and Access Management protocols, such as OAuth, OpenID Connect, SAML, Federation, or SSO
• Practical experience with Docker, Kubernetes, and container infrastructure

#LI-Hybrid #LI-VV3

Role

We are looking for a Sr Staff Software Development Engineer to join our Engineering team. This is a hybrid role based in Bangalore, reporting to the Sr. Director of Software Engineering. You will bring your vision and passion to a team that built the world’s largest cloud security platform from the ground up, helping us scale our multitenant architecture and global footprint to serve over 15 million users across 185 countries.

What you’ll do (Role Expectations)

• Partner with Product Management to drive detailed product requirements

• Define software design specifications and implement high-quality code using test-driven methodology

• Identify opportunities to refactor existing code for maintainability while taking ownership of complex customer issue resolution

• Collaborate closely with cross-functional engineering teams including security, UI, platform, and analytics

• Lead and mentor a group of junior engineers, providing technical guidance and assisting with development details

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose

What We’re Looking for (Minimum Qualifications)

• 8+ Years experience developing large-scale cloud networking and security applications with proficiency in Java, Go, or Python

• Strong expertise in Identity and Access Management protocols, including SAML, OAuth, and OpenID Connect

• Proven experience working with AWS, Azure, or GCP networking and database services

• Strong background in utilizing PubSub mechanisms and cloud SDKs for complex software solutions

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity or direct experience developing security firewall features within a SaaS environment

• Knowledge of networking protocols and services including DNS, HTTP, TCP/IP, and SSL/TLS

• Experience leveraging cloud-native infrastructure services to enhance platform architecture

#LI-Hybrid #LI-RM6

Role 

We are looking for a Sr Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-RM6 #LI-Hybrid

Role

We are looking for an experienced Staff Engineer to join our team, reporting to the Senior Manager, Software Engineering in the Federal and Sovereign Clouds department at our Bangalore office. As a passionate engineer you will work with a team of cloud architects in building scalable, high performance backend applications for our cloud engineering org. You will play a pivotal role in enhancing our multitenant architecture and global footprint for the world’s largest cloud security platform

What you’ll do (Role Expectations)

• Designing and implementing scalable, high-performance backend services and APIs 
• Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance
• Mentoring junior engineers, fostering their growth, and upholding best practices through active participation in code reviews
• Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning and retrospectives
• Participating in on-call rotation to support a highly available engineering platform and ensure compliance with federal guidelines

Who You Are (Success Profile)

• You thrive in ambiguity, are comfortable building the path as you walk it, and see ambiguity not as a hindrance but as the raw material to build something meaningful
• You act like an owner, operate with integrity, adapt to what’s needed, and navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are customer-obsessed, build deep empathy for internal and external customers, and anchor your decisions in solving their real-world problems
• You operate with urgency, have a relentless focus on execution and a bias for action, and deliver high-impact results quickly to win for the customer and the team

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience with proficiency coding in Java / Golang or similar
• Hands-on experience with Docker, Kubernetes, and one or more major cloud platforms (AWS, GCP, or Azure)
• Expertise in designing and maintaining large-scale distributed systems with strong fundamentals of scaling, availability and design trade offs
• Exceptional problem-solving skills for creating robust solutions and resolving complex issues with root cause analysis

What Will Make You Stand Out (Preferred Qualifications)

• Strong understanding of DevOps automation workflows and CI/CD pipelines
• Excellent communication, and cross-team collaboration skills, with the ability to navigate ambiguity, make high-impact technical decisions, and delivering results with minimal oversight
• An AI first engineer with proficiency with one or more AI code-assistance tools (e.g., Windsurf, Cursor, Claude) to accelerate development, refactoring, unit test creation, and troubleshooting

#LI-RM6 #LI-Hybrid

Role 

We are looking for a Sr. Staff Software Development Engineer to join our Technical Implementation and Integration team. This is a remote role based in India, reporting to the Senior Director, Threat Research. 

You will be responsible for connecting and onboarding diverse cybersecurity data sources, mapping and normalizing security data to power exposure and threat management use cases, and customizing workflows to deliver measurable outcomes. This role requires technical depth, comfort with complex datasets, and the ability to communicate with both technical and non-technical stakeholders.

What you’ll do (Role Expectations)

• Partner with Sales, Product, and Services to translate complex customer requirements into actionable implementation and integration plans
• Connect diverse cybersecurity and IT sources including EDR, Cloud, and CI/CD while performing data mapping, normalization, and enrichment
• Audit customer data across environments to identify quality issues, security gaps, and specific remediation steps
• Use Python and APIs to configure, customize, and automate data transformations and platform workflows
• Communicate technical findings to stakeholders and provide field-based insights to Engineering to drive product improvements

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience with strong understanding of IT systems, development, and DevOps concepts including APIs, CI/CD, containers, and cloud basics
• Professional experience with cybersecurity concepts, specifically vulnerability management, exposure management, and threat management
• Proven experience with data analysis, data modeling, and SQL with the ability to troubleshoot data issues end-to-end
• Working proficiency in Python for data parsing, transformations, API interaction, and automation
• Excellent problem-solving abilities and a high level of attention to detail

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience
• Experience integrating security tools and data such as SIEM, EDR, VM scanners, CNAPP/CSPM, ticketing/CMDB, identity, or cloud logs
• Direct experience working with data transformation pipelines

#LI-RM6 #LI-Remote

Role:

We are looking for a Senior Staff Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Bangalore, reporting to the Director of Engineering.

You will be working on the Zscaler Client Connector team to protect corporate devices by securely and privately sending traffic to Zscaler’s global network, where advanced web filtering and Zero Trust policies are applied.

What you’ll do (Role Expectations)

• Predominantly use C++ and platform-native languages and APIs to design and development of smart and breakthrough solutions for secure internet/enterprise connectivity and endpoint security client on variety of desktop and mobile platforms: Windows
• Improve code quality and build solid, testable, and well-documented foundations
• Write and execute dev test routines for your modules

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing uncertainty as the raw material to build something meaningful.
• You act like an owner with a passion for the mission that fuels your bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are data-driven and use analytics to find the truth, measure what matters, and replace assumptions with evidence to drive better outcomes.
• You think at scale, connecting your day-to-day work to the larger company mission while building solutions and processes that support a high-growth, global organization.
• You lead with integrity, doing the right thing even when it’s hard and building trust through consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 10+ years software engineering experience, with emphasis on Microsoft Windows
• Excellent with C++ AND C# technologies, Python, Query language
• Experience in leading, architecting, designing, and debugging complex networking features on Windows
• Experience Windows desktop application development Knowledge on tools like Visual Studio, WinDBG, Wireshark, fiddler Exposure to networking domain and proxies is an added advantage
• Experience in network security products and authentication systems like IDP, LDAP, SAML, OKTA

What Will Make You Stand Out (Preferred Qualifications)

• Hands on Windows Networking programming experience with NDIS or LWF
• Understanding of Layer 3 and higher networking technologies - IP/TCP/HTTP/SSL protocols.
• Good understanding of one or more operating systems: Mac, Android or iOS is desired.

#LI-HYBRID

#LI-GL2

#LI-RM6 #LI-Hybrid

Role 

We are looking for a Senior Staff Software Engineer to join our ZCC Team. This is a hybrid role based in Mohali/Bangalore Location, reporting to the Senior Engineering Manager within the Engineering department. As a Senior Staff Software Engineer, you will be a key player in the entire product development lifecycle, designing and maintaining high-quality server-side software. Your deep knowledge of C programming and low-level system architecture will be crucial for creating efficient, reliable, and scalable solutions that enable organizations worldwide to harness speed and agility.

What you’ll do (Role Expectations)

• Designing, developing, coding, testing, and debugging complex software in C language
• Architecting and implementing software for resource-constrained environments including optimized memory and CPU usage
• Developing networking applications on Operating Systems like Linux or FreeBSD to ensure deterministic and reliable performance
• Mentoring junior engineers, conducting code reviews, and championing best practices in software engineering
• Creating and maintaining comprehensive technical documentation for software designs and APIs

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of professional experience in software development with a focus on system software
• Expert-level proficiency in C programming; experience in Java is a plus
• Strong hands-on experience with Operating Systems such as Linux or FreeBSD
• Proficiency in using debugging tools including GDB and logic analyzers
• Experience with version control systems, particularly GitLab

What Will Make You Stand Out (Preferred Qualifications)

• Solid understanding of computer architecture, memory management, and concurrency
• Knowledge of networking protocols including TCP/IP and UDP

#LI-RG

#LI-Hybrid

Role 

We are looking for a Sr Staff Software Development Engineer to join our Unified API platform team, based in Bangalore on a hybrid schedule and reporting to the Senior Manager Software Development Engineering. You will join an engineering powerhouse that built the world's largest cloud security platform from the ground up, supporting over 15 million users across 185 countries. This role invites you to bring your vision for cloud architecture and scalable services to a team dedicated to helping organizations harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Delivering a unified API and developer platform for Zscaler products, focusing on standardization, governance, and a seamless developer experience
• Creating and refining API development and integration processes, tools, and methodologies across Zscaler's product portfolio
• Leading the creation of a scalable distributed API platform, ensuring it is highly available, observable, and operable

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing uncertainty not as a hindrance but as the raw material to build something meaningful.
• You act like an owner with a passion for the mission that fuels your bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions that deliver the biggest impact.
• You are a learner with a true growth mindset, actively seeking feedback to become a better partner and a stronger teammate.
• You are driven by innovation and have a deep curiosity for how things work, energized by solving complex technical challenges to accelerate transformation.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in the architecture, design, and development of API frameworks and technologies, with 8+ years of experience
• Proven experience in creating SDKs and designing APIs
• Deep knowledge of API design standards, best practices, and API-first design principles
• Strong background in message brokers, caches, queues, and pub/sub concepts
• Proficiency in at least one programming language such as Go, Java, C++, Rust, or JavaScript

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrated ability to collaborate with product managers on external-facing products and roadmap development
• Experience working dynamically with cross-functional teams to drive product innovation

#LI-Hybrid
#LI-VV3

Role

We are looking for a Senior Staff Software Engineer to join our Data Protection team. This role is based out of Bangalore, reporting to the Sr. Director, Software Engineering. You will develop and own components of a large-scale distributed system, focusing on high scalability and performance. By collaborating across Operations and Support teams, you will ensure the health of our cloud infrastructure and the success of our global customers.

What you’ll do (Role Expectations)

• Develop and own components of a large-scale distributed system with a focus on scalability

• Troubleshoot complex technical issues with precision and attention to detail

• Collaborate with Operations and Support teams to maintain a healthy cloud infrastructure

• Ensure a high-quality experience for global customers through proactive system maintenance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive 7+ years experience in software development with a deep understanding of distributed systems

• Proficiency in C/C++ programming languages

• Strong foundation in Algorithms and Data Structures

• In-depth knowledge of fundamental networking concepts including TCP/IP and HTTP(S)

• Hands-on experience working in Linux or Unix environments

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience developing large and maintainable software product architectures

• Advanced debugging and troubleshooting skills in complex environments

• BS or MS degree in Computer Science or a related technical field

#LI-Hybrid #LI-PM5

Role

We are looking for a Sr Staff Software Development Engineer. This is a hybrid role based in Bangalore, reporting to the Director, Software Development Engineering.

You will join the Central Authority team working on the control plane for the Zscaler Internet Access (ZIA) product, which has redefined how security services are delivered in the cloud. You will bring your expertise in security protocols and services to a team that built the world’s largest cloud security platform from the ground up.

What you’ll do (Role Expectations)

• Design, develop, and optimize critical control path features within our global Cloud Infrastructure
• Own and scale components of a large-scale distributed system with a focus on high performance and reliability
• Leverage AI-powered tools to drive advanced problem solving and enhance engineering efficiency
• Mentor junior engineers to build technical excellence and maintain high standards across the engineering organization

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s or Master’s Degree in Engineering or Computer Science with 8+ years of experience
• Hands-on experience in modern programming languages such as GoLang, Java, or Python
• Strong Distributed systems knowledge
• Hands-on experience with Docker, K8, and Public clouds such as AWS, Azure, GCP, etc
• Hands-on experience with any RDBMS (PostgreSQL preferred), including working knowledge of polyglot persistence on Hyperscalers

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of networking protocols including DNS, HTTP, TCP/IP, and SSL/TLS
• Knowledge of authentication protocols like LDAP, SAML, and OAuth

#LI-Hybrid #LI-VV3

Role 

We are looking for a Senior Database Developer (PostgreSQL/MySQL/AWS Aurora, SQLite) to join our team in a Hybrid (Bangalore, Hyderabad or Mohali) capacity, reporting to the Senior Director, Software Engineering. You will design, build, and optimize high-performance database systems at planet scale, owning data modeling, complex SQL development, and cloud-native automation. This role is critical for supporting sharded, high-throughput workloads and ensuring the reliability of our global data infrastructure.

What you’ll do (Role Expectations)

• Design and evolve high-scale data models, partitioning strategies, and sharding patterns to support massive transactional and analytical workloads
• Optimize query performance and database internals across Postgres and MySQL fleets using advanced profiling tools and configuration tuning
• Lead the operation and scaling of AWS Aurora environments, including Serverless v2, Global Databases, and read replica management
• Architect and execute zero-downtime schema migrations and robust disaster recovery strategies to ensure world-class system reliability
• Standardize database observability and automation by building CI/CD pipelines for schema changes and managing infrastructure as code

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 6+ years of professional experience with relational databases, including 3+ years operating cloud databases such as AWS Aurora or RDS in production
• Expert-level proficiency in SQL, PL/pgSQL, and MySQL stored routines with a track record of optimizing systems handling thousands of TPS/QPS
• Deep technical knowledge of database internals including MVCC, WAL, vacuuming, and InnoDB locking mechanisms
• Hands-on experience with data modeling, partitioning, and infrastructure as code tools like Terraform or CloudFormation
• Advanced skills in performance diagnostics using tools like EXPLAIN ANALYZE, pg_stat_statements, and Performance Insights

What Will Make You Stand Out (Preferred Qualifications)

• Experience with streaming platforms like Kafka and managing database operations within Kubernetes environments
• Proven ability to drive cost and performance optimization for cloud databases through IOPS and storage class tuning
• Knowledge of connection management tools like PgBouncer and integration with search engines like Elasticsearch

#LI-Hybrid #LI-AN4

Role

We are looking for a Staff Detection Engineer to join our Zscaler Threat Hunting team, reporting to the Senior Manager, Zscaler Threat Hunting. You will combine threat research and engineering expertise to build the next generation of detections across AWS and cloud infrastructures. By leveraging big data platforms like Hadoop and Athena, you will design scalable hunting logic and automated pipelines to defend our global footprint and enhance threat visibility.

What you’ll do (Role Expectations)

• Combine threat research and engineering expertise to develop advanced detections and hunting logic using Python and AWS infrastructure

• Design, scale, and maintain engineering projects, including GitLab pipelines and repeatable deployment steps to improve hunting efficiency

• Develop YAML-based detections and SIGMA-like rule technologies while migrating existing hunting detections to next-generation systems

• Utilize data platforms like Hadoop, Athena, and data lakes to monitor and test new intelligence sources for enhanced threat visibility

• Independently write detections and playbooks while supporting operational demands, including weekend night shifts and on-call rotations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Proven experience in detection engineering, threat hunting, security operations, or malware analysis

• Hands-on experience developing and implementing detection rules in SIEM tools such as Splunk, Microsoft Sentinel, or ElasticSearch

• Deep familiarity with the MITRE ATT&CK framework and experience translating TTPs into actionable detection logic

• Bachelor’s or graduate degree in Computer Science, Engineering, or a related discipline, or equivalent security industry experience

• Ability to work flexible schedules, including weekend night shifts, to meet global operational demands

What Will Make You Stand Out (Preferred Qualifications)

• Significant experience as a Senior Detection Engineer leading complex detection strategies and mentoring junior team members

• Expertise in validating detection logic, performing root cause analysis of failures, and delivering platform improvement recommendations

• Advanced scripting and automation skills in Python for developing and managing complex detection infrastructure

#LI-Hybrid #LI-PM5

Role

We are looking for a Staff Information Security Engineer to join our Cyber and Data Security team. This is a Bangalore based role, reporting to the Director, Information Security Engineering. You will lead pentesting efforts across our applications and infrastructure while conducting deep security architecture reviews. By prioritizing vulnerabilities and driving security automation, you will serve as a critical partner to our engineering and operations teams in safeguarding our global ecosystem.

What you’ll do (Role Expectations)

• Perform advanced pen-testing on applications and infrastructure to identify and mitigate risks

• Conduct security architecture reviews and provide strategic recommendations for complex systems

• Partner with engineering and operations teams to prioritise vulnerabilities for remediation

• Design and implement security automation to streamline repetitive tasks and improve efficiency

• Lead security assessments across web applications, thick clients, and APIs

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in manual security assessments using industry-leading tools for web applications, thick clients, and APIs

• Expertise in thick client penetration testing across Windows, Mac, Linux, Android, and iOS platforms

• Proven experience conducting security architecture reviews in network security and complex application environments

• Strong fundamental knowledge of security concepts, cryptography, Unix architecture, and networking

• Ability to read and debug programming languages such as C/C++, Java, or Javascript to identify security weaknesses

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to validate findings and perform thorough root cause analysis

• Advanced scripting knowledge used to automate repetitive security tasks and research

• Experience or interest in emerging security research areas including Container, AI/ML, or Cloud security

#LI-Hybrid #LI-PM5

Role

We are looking for an experienced Staff Machine Learning Engineer to join our Engineering team. This role is based in Bangalore, reporting to the Manager, Machine Learning Engineering. You will be responsible for building and maintaining large-scale distributed systems that power our entire ML pipeline, from data collection to real-time serving. You'll solve complex real-world business problems by partnering closely with data scientists and product teams to deliver impactful automation and intelligence.

What you’ll do (Role Expectations)

• Build and maintain large-scale distributed systems to support the whole pipeline including data collection, feature engineering, model training, model evaluation, model deployment, and real-time serving
• Develop functional specifications, assess task requirements and scheduling, and participate in the development, debug, and support
• Solve complex real-world business problems like threat detection and business intelligence by working closely with stakeholders including data scientists, product management, and product engineering teams

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience as a Software Engineer or ML Engineer
• Experience with applying machine learning for improving key business metrics, optimized models for accuracy, latency
• Experience with researching newer techniques, and innovating for building ML based solutions
• Experience with algorithms in building out data collection/processing infrastructure, Machine Learning model training, and serving platforms
• Deep expertise with cloud infrastructure (AWS)

What Will Make You Stand Out (Preferred Qualifications)

• Proven track record of designing, building and shipping end-end applications at scale
• Experience identifying and solving problems in data using machine learning systems
• Familiarity with multi-agent systems, agent architectures, prompt engineering and SOTA AI frameworks

#LI-Hybrid #LI-AN4

Role 

We are looking for an experienced Staff Machine Learning Engineer to join our Engineering team. This role is based in Bangalore, reporting to the Senior Engg. Manager - Data + AI.

You will be responsible for designing and developing large scale ML Systems that analyze massive volumes of network data to detect anomalies, threats, and patterns in near real-time. You’ll solve complex real-world business problems by partnering closely with data architects and product teams to deliver impactful automation and intelligence, including the design and orchestration of specialized autonomous agents.

What you’ll do (Role Expectations)

• Build and maintain large-scale distributed systems to support the full ML lifecycle, including data collection, feature engineering, and Agentic AI components like agent workflows and real-time serving
• Solve complex business problems such as threat detection by collaborating with data architects and product teams to build multi-agent solutions that automate analysis and decisioning
• Partner with cross-functional teams to assess requirements, manage scheduling, and lead the development and debugging of agent-based systems
• Support the rollout and monitoring plans for production-grade ML systems to ensure performance, observability, and scalability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience as an AI-ML Engineer with technical proficiency in Java, Springboot, Python, and PyTorch or TensorFlow
• Proven experience writing high-performance queries for large-scale analytics platforms such as Azure Data Explorer (ADX/Kusto) or Google BigQuery, including partitioning-aware patterns
• Deep expertise in designing and deploying anomaly detection using tree-based models, statistical techniques, and streaming ML approaches
• Hands-on experience developing multi-agent orchestration, agent-to-agent communications, and autonomous decision-making workflows
• Strong technical background with distributed infrastructure and public cloud platforms like Azure, GCP, or AWS

What Will Make You Stand Out (Preferred Qualifications)

• A track record of shipping end-to-end applications at scale that process billions of events
• Willingness to work across the full spectrum of Big Data and AI-based solutions
• Hands-on experience with SOTA AI frameworks, prompt engineering, and complex agent architectures

#LI-Bangalore #LI-AN4

Role 

We are looking for a Staff Machine Learning Engineer to join our Exposure Management & Security Operations team. This role is a hybrid position based in Bangalore, reporting to the Sr. Manager, Engineering Strategy, Planning & Analytics. You will join the team that built the world’s largest cloud security platform from the ground up, helping to scale a multitenant architecture that serves over 15 million users globally. Your vision and passion will be critical as we continue to innovate and enable organizations to harness the speed and agility of a cloud-first strategy.

What you’ll do (Role Expectations)

• Designing and deploying scalable, reliable, and efficient production-grade Gen AI/ML systems from data ingestion to monitoring
• Driving innovation by researching and evaluating emerging AI/ML frameworks, rapidly prototyping novel solutions, and championing full-scale implementation
• Implementing and maintaining robust MLOps practices, including logging, monitoring, and CI/CD pipelines for distributed ML systems
• Leading and mentoring junior engineers in system design best practices and promoting technical excellence
• Collaborating with cross-functional teams to translate complex business needs into technical solutions

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing dynamic environments as the raw material to build something meaningful.
• You act like an owner with a passion for the mission and a bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions that deliver the biggest impact.
• You are a learner with a growth mindset, actively seeking feedback to become a better partner and a stronger teammate.
• You are driven by innovation and have a deep curiosity for how things work, believing in the power of technology to accelerate transformation.

What We’re Looking for (Minimum Qualifications)

• At least 5 years of experience as a Machine Learning Engineer with a track record of shipping complex, scalable ML systems to production
• Proven experience building Gen AI/ML systems with LLMs, fine-tuning, Retrieval-Augmented Generation (RAG), and Agentic AI in production environments
• Experience designing and implementing distributed ML systems with deep knowledge of MLOps, including monitoring and logging
• Strong computer science foundation in data structures, algorithms, and system design with expertise in Python and SQL
• Excellent communication and interpersonal skills to partner effectively across global engineering teams

What Will Make You Stand Out (Preferred Qualifications)

• Expertise with cloud services such as AWS, GCP, or Azure and ML platforms like Kubeflow or SageMaker
• Proficiency in systems programming languages like Go or Rust with an understanding of distributed systems and networking fundamentals
• A record of research, publications, or patents in AI/ML

#LI-Hybrid #LI-VV3

Role

We are looking for a Staff Site Reliability Engineer to join our Engineering team. This is a hybrid role based in Bangalore, reporting to the Director, Site Reliability Engineer. 

You will be a key driver in provisioning and deploying new infrastructure, focusing heavily on infrastructure automation. Your expertise will help manage how customer traffic is routed within the cloud and ensure seamless troubleshooting across hardware and automated systems.

What you’ll do (Role Expectations)

• Manage and maintain large-scale distributed systems using an infrastructure-as-code approach
• Develop and enhance tools to automate the deployment and management of large-scale services, focusing on reliable system architecture and maintaining high code quality
• Diagnose and resolve issues by editing code, adjusting infrastructure configurations, conducting performance and network analysis, and creating reusable tools
• Develop automation solutions and manage services efficiently using version-controlled infrastructure-as-code
• Support mission critical services and participate in on-call rotations as needed

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand

What We’re Looking for (Minimum Qualifications)

• 5+ years of relevant experience in site reliability or systems engineering
• Proficiency with Python or Ansible for automation tasks as well as proficiency with interacting with external APIs
• Demonstrated experience building and maintaining automation solutions
• Strong background in systems administration, specifically with Linux or other major operating systems
• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Systems Kickstart using PXE and monitoring and observability tools like Prometheus, Grafana, or Nagios

#LI-SK3 

#LI-HYBRID

Role

We are looking for an experienced Staff Engineer to join our team, reporting to the Senior Manager, Software Engineering in the Federal and Sovereign Clouds department at our Bangalore office. As a passionate engineer you will work with a team of cloud architects in building scalable, high performance backend applications for our cloud engineering org. You will play a pivotal role in enhancing our multitenant architecture and global footprint for the world’s largest cloud security platform

What you’ll do (Role Expectations)

• Designing and implementing scalable, high-performance backend services and APIs 
• Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance
• Mentoring junior engineers, fostering their growth, and upholding best practices through active participation in code reviews
• Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning and retrospectives
• Participating in on-call rotation to support a highly available engineering platform and ensure compliance with federal guidelines

Who You Are (Success Profile)

• You thrive in ambiguity, are comfortable building the path as you walk it, and see ambiguity not as a hindrance but as the raw material to build something meaningful
• You act like an owner, operate with integrity, adapt to what’s needed, and navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are customer-obsessed, build deep empathy for internal and external customers, and anchor your decisions in solving their real-world problems
• You operate with urgency, have a relentless focus on execution and a bias for action, and deliver high-impact results quickly to win for the customer and the team

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience with proficiency coding in Java / Golang or similar
• Hands-on experience with Docker, Kubernetes, and one or more major cloud platforms (AWS, GCP, or Azure)
• Expertise in designing and maintaining large-scale distributed systems with strong fundamentals of scaling, availability and design trade offs
• Exceptional problem-solving skills for creating robust solutions and resolving complex issues with root cause analysis

What Will Make You Stand Out (Preferred Qualifications)

• Strong understanding of DevOps automation workflows and CI/CD pipelines
• Excellent communication, and cross-team collaboration skills, with the ability to navigate ambiguity, make high-impact technical decisions, and delivering results with minimal oversight
• An AI first engineer with proficiency with one or more AI code-assistance tools (e.g., Windsurf, Cursor, Claude) to accelerate development, refactoring, unit test creation, and troubleshooting

#LI-RM6 #LI-Hybrid

Role

We are looking for a Staff Software Development Engineer to join our Cyber Security and Data Protection Engineering department. based out of our Bangalore office three days a week,In this role, reporting to the Sr Manager of Engineering, Cyber Security and Data Protection. You will build quality into products that secure mobile devices, applications, and data for millions of users who rely on our service for comprehensive protection and data security. Our team develops innovative solutions across web filtering, policy enforcement, next-gen firewalls, and CASB, utilizing real-time analytics to provide unmatched visibility through a state-of-the-art NOC.

What you’ll do (Role Expectations)

• Validate complex features by designing, implementing, and executing comprehensive automated test cases

• Develop and maintain scalable automation frameworks and internal tools to streamline the entire software testing lifecycle

• Lead scalability, stress, and performance testing initiatives to identify bottlenecks and propose architectural solutions

• Collaborate with cross-functional teams and interact with customers to simulate real-world scenarios for product validation

• Evaluate and implement cloud security measures while identifying continuous improvement areas across the development process

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience as a Software Development Engineer in Test (SDET) with strong object-oriented design and coding skills

• Proficiency in Python, Java, or C programming and a strong grasp of operating systems, TCP/IP, and Linux

• Experience debugging HTTP/HTTPS requests using tools like Fiddler or Wireshark and working with network security protocols

• Practical experience validating RESTful APIs and performing performance testing within AWS or Azure environments

What Will Make You Stand Out (Preferred Qualifications)

• Experience validating Data Leak Prevention (DLP), Advanced Threat Protection, or Malware Detection technologies

• Hands-on experience with CASB cloud applications and performance benchmarking of Windows or MacOS end machine applications

• Expertise in mobile test automation for iOS and Android platforms

#LI-Hybrid #LI-PM5

Role:

We are looking for a Staff Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Bangalore, reporting to the Director of Engineering.

You will be working on the Zscaler Client Connector team to protect corporate devices by securely and privately sending traffic to Zscaler’s global network, where advanced web filtering and Zero Trust policies are applied.

What you’ll do (Role Expectations)

• Predominantly use C++ and platform-native languages and APIs to implement high-performance networking code across multiple desktop platforms
• Improve code quality and build solid, testable, and well-documented foundations
• Utilize your deep understanding of system programming and networking protocols to ensure seamless connectivity and device security

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing uncertainty as the raw material to build something meaningful.
• You act like an owner with a passion for the mission that fuels your bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are data-driven and use analytics to find the truth, measure what matters, and replace assumptions with evidence to drive better outcomes.
• You think at scale, connecting your day-to-day work to the larger company mission while building solutions and processes that support a high-growth, global organization.
• You lead with integrity, doing the right thing even when it’s hard and building trust through consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• In-depth knowledge and professional experience with the C++ language
• Strong understanding of network protocols and experience with socket programming
• Expertise in the Linux ecosystem with a comprehensive understanding of Linux system architecture
• Flexibility to learn and work across multiple platforms including Windows, Mac, iOS, and Android
• Proven experience writing easily-testable and thoroughly-tested code using abstractions like dependency injection

What Will Make You Stand Out (Preferred Qualifications)

• Experience with kernel-mode programming
• High level of comfort writing multithreaded and asynchronous code
• Strong track record of debugging complex network-related problems

#LI-HYBRID

#LI-GL2

Role

We are looking for a Staff Software Development Engineer in Test to join our Engineering team. This is a hybrid role based in Bangalore or Mohali, reporting to the Director, Software Engineering. You will lead quality strategy and execution for a large-scale, cloud-native, multi-tenant platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility with a cloud-first strategy through our multitenant architecture.

What you’ll do (Role Expectations)

• Own end-to-end System Integration Testing (SIT) and quality outcomes for key platform areas including UI, APIs, services, and data workflows

• Design and deliver effective, automatable test plans with strong coverage for functional, regression, and system integration scenarios

• Build and maintain UI and API automation using modern frameworks to ensure stability, maintainability, and fast feedback

• Validate large-scale systems including REST APIs, backend services, distributed workflows, and microservices

• Integrate automation into CI/CD pipelines, enabling release gating, quality metrics, and faster deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in automation testing using Python (pytest/unittest), JavaScript, or TypeScript

• Hands-on experience with UI automation tools such as Selenium, Cypress, or Playwright for end-to-end validation

• Deep experience testing distributed systems, microservices, and scalable cloud-native multi-tenant architectures in AWS, GCP, or Azure environments

• Solid understanding of CI/CD integration, Linux troubleshooting, and containerized environments including Docker and Kubernetes

• Technical knowledge of L2/L3 networking concepts, including routing protocols, VPN, IPSec, and WAN architecture

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience designing scalable test frameworks covering architecture, patterns, reporting, stability, and parallelization

• Proficiency with Git, test management tools like TestRail, and issue tracking systems such as Jira

• Hands-on experience with AI agent prompting and usage for productivity, test design, and automation support

#LI-GL2

#LI-Hybrid

We are looking for a Staff Software Development Engineer to join our ZPA datapath team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, Engineering in our ZTNA department. You will be a key part of the team that built the world’s largest cloud security platform from the ground up. We are seeking a visionary to help enhance our services and global footprint, enabling organizations worldwide to harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Developing and optimizing network applications and protocols using C/C++
• Designing efficient data structures for network data processing and handle system-level programming in Linux environments
• Analyzing network performance to identify issues and implement optimization solutions
• Collaborating with teams to define requirements, design architectures, and integrate network solutions
• Conducting code reviews, testing, and debugging to ensure robust and reliable software

Who You Are (Success Profile)

• You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a distributed and enterprise-scale environment
• Strong knowledge of C programming specifically for network-related data handling and processing
• Expertise in Linux environments, including system-level programming, scripting, and troubleshooting
• Experience with networking protocols and traffic management technologies (e.g. TCP/IP, HTTP/HTTPS, SSL/TLS, QUIC)
• Strong knowledge in one of the cloud platforms like AWS, Azure, or GCP

What Will Make You Stand Out (Preferred Qualifications)

• Experience in L3 protocols, routing, and BGP
• Stay current with industry trends and propose enhancements to improve system reliability, scalability, and network efficiency
• Experience in Cloud-based Networking

#LI-NT1

#LI-Hybrid

Role

We are looking for a Staff Software Engineer for a hybrid role based in Bangalore, reporting to the Sr. Director of Software Engineering in the platform convergence department. You will design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure. Your work will focus on developing distributed, scalable systems that bridge the gap between control and orchestration layers through fault-tolerant gRPC-based services.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure
• Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through profiling tools across kernel-space and user-space
• Engage in code reviews, system design discussions, technical documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of software development experience with extensive coding in Rust, particularly in systems programming and async frameworks like Tokio or async-std
• Proven expertise in building resilient, observable, and horizontally scalable distributed systems
• Strong understanding of Linux fundamentals, including networking, namespaces, sockets, and kernel-user space interaction
• Proficient in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like C/C++ or Go, particularly in performance-critical environments
• Familiarity with Linux networking stacks, kernel-space technologies (eBPF, XDP, DPDK), bare-metal deployments, and Kubernetes networking
• Hands-on experience with gRPC, Protobufs, service-oriented architectures, and L2–L4 networking protocols

#LI-Hybrid #LI-RM6

Role

We are looking for a seasoned Staff Software Development Engineer to join our Product Security Engineering department. This is a hybrid role based in Bangalore, reporting to the Senior Director, Software Engineering. You will join our Internal Security Automation team, contributing to securing the world’s largest cloud security platform. You'll bring your vision and passion to a team of experts who enable organizations worldwide to harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Design, build, and operate foundational security services, AI security agents, and integrations with internal systems to empower Zscaler engineering teams to ship secure software

• Implement scalable APIs and microservices in Go for seamless system communication

• Collaborate with architects and product owners to ensure cloud services align with company standards

• Participate in on-call rotations to resolve production issues while continuously improving system reliability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of professional software development experience, including 3+ years focused on developing backend cloud systems using Python or Go

• Proficiency in building web services using REST, GraphML, or gRPC and managing secure endpoint communication

• Experience with containerized application development and orchestration using Kubernetes

• Proficiency in designing, deploying, and operating services and applications on AWS including familiarity with IaC frameworks such as Terraform or CDK

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity with full-stack development, frontend development, and DevOps automation workflows

• Proficiency in the use of coding assistants such as Google Code Assist, Windsurf, Cursor, or Claude code on production codebases

• Hands-on experience building AI agents with Large Language Models (LLMs), including Retrieval-Augmented Generation (RAG)

#LI-Hybrid #LI-PM5

Role 

We are looking for a Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-RM6 #LI-Hybrid

Role 

We are looking for a Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering.

As a DevOps Engineer you will be responsible for managing development and infrastructure demands. Additional responsibilities for this role include deploying systems and supporting peer developers.

What you’ll do (Role Expectations)

• Provisioning Zscaler services on public cloud (AWS, Azure, GCP) using Kubernetes, helm and terraform
• Ensuring security compliance of service deployment
• Working with the team to control costs and optimize cloud utilization
• Designing and implementing CI/CD pipelines
• Advocating and guiding Software Engineers in adopting DevOps philosophy

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience with an Engineering or Computer Science degree, specializing in hosting 24x7 services on public cloud platforms like AWS (preferred), GCP, or Azure
• Automation and orchestration experience using relevant technologies (e.g. Terraform, Cloudformation, Ansible, etc.)
• Skilled in managing Kubernetes clusters and proficient with CI/CD tools like Bamboo and Jenkins
• Proficient in Databases and SQL (preferably Postgres) with experience in cloud architecture components like message queuing, in-memory caches, and load balancing
• Familiarity with logging and monitoring technologies such as prometheus, Grafana end ELK Stack

What Will Make You Stand Out (Preferred Qualifications)

• Understanding of TCP/IP protocol stack, HTTP, TLS, PKI and other related protocols and products (DNS, DHCP, VPN, HA, routing and switching)
• Understanding of security technologies like firewall, IPS, Authentication,VPN

#LI-RM6 #LI-Hybrid

Role 

We are looking for a seasoned Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Senior Manager, Software Engineering. You will join our Cloud Browser Isolation Product Team, contributing to the world’s largest cloud security platform. You'll bring your vision and passion to a team of experts who enable organizations worldwide to harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Design, build, and maintain integrations with internal and external products to enhance Zscaler offerings beyond a single solution
• Implement scalable APIs and microservices in Go for seamless data exchange and real-time session handling
• Collaborate with architects and product owners to ensure cloud services align with company standards
• Develop solutions for traffic management, monitoring, and logging to ensure high reliability and efficient debugging
• Participate in on-call rotations to resolve production issues while continuously improving system reliability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of professional software development experience, including 3+ years focused on developing backend cloud systems using Go (Golang)
• Proficiency in building APIs using HTTP, gRPC, or REST and managing secure endpoint communication
• Experience with containerized application development (Docker) and orchestration (Kubernetes)
• Proven track record of building backend systems with high performance and reliability expectations
• Solid understanding of networking concepts such as TCP, DNS, and SSL/TLS encryption

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity or willingness to contribute to NodeJS backend development
• Exposure to DevOps automation workflows and CI/CD pipelines
• Hands-on experience with distributed messaging systems like Kafka, RabbitMQ, or similar services

#LI-Hybrid #LI-AN4

Role 

We are looking for a Staff Software Engineer to join our Identity & Access Management team. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Engineering. You will help manage digital risk by applying security through identity integration and controls. In this role, you will build workflows and application integrations as coordinated with the larger IAM team, Product Management, and Business teams.

What you’ll do (Role Expectations)

• Lead the development of identity management products for Zscaler
• Design and implement core product functionality and key technical initiatives
• Collaborate with team members to maintain a positive working culture and drive technical excellence

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of software development experience in large-scale commercial networking applications with a degree in Engineering or Computer Science
• Deep proficiency in enterprise Java, object-oriented programming (OOP/OOA), systems architecture, and RESTful APIs
• Hands-on experience with SQL and Postgres
• Strong understanding of networking protocols, including HTTP, SSL/TLS, and TCP/IP
• Technical expertise in frameworks such as Hibernate and Spring, as well as CI/CD tools and processes

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of Identity and Access Management protocols, such as OAuth, OpenID Connect, SAML, Federation, or SSO
• Practical experience with Docker, Kubernetes, and container infrastructure

#LI-Hybrid #LI-VV3