We are looking for a motivated and experienced Merchant Account Development Manager to drive growth and revenue across our merchant network. This is a strategic role where you will be responsible for developing and implementing local growth strategies and building strong relationships with key industry players.

As a Merchant Account Development Manager, you will act as a strategic partner and growth driver for our merchants - developing tailored advertising and promotion strategies that align with their and our business goals. You will work closely with cross-functional teams, analyze performance, and identify new opportunities to strengthen our presence and drive growth for our merchants. This role calls for a hands-on mentality and a sales mindset, as we continue to build and shape many of our initiatives from the ground up.

Responsibilities

• Develop, scale and execute the local Ads & Promos strategy across restaurant and retail partners, including budget ownership and prioritization 
• Identify growth opportunities and translate them into actionable commercial plans with GOV impact 
• Lead and support strategic B2B conversations, business reviews, and negotiations as the Ads & Promos expert 
• Coach and motivate a team of high performing account managers in executing high-impact Ad and promo campaigns, ensuring budget discipline, strong performance and Merchant growth
• Collaborate with cross-functional teams, including product, marketing, and sales to ensure business objectives are met
• Connect global and local initiatives and adapt the strategy together with Marketing for our local market
• Set up, manage, and optimize ads and promo campaigns; monitor KPIs and performance using Looker
• Translate data into clear actions and recommendations for local and global stakeholders

Our humble expectations

• Fluency in German and English
• 2+ years of account management, sales or marketing experience in a high-growth, data-driven B2B environment
• Proven track record of exceeding revenue targets and managing complex negotiations
• Strong communication and presentation skills, with the ability to influence
• Analytical mindset with the ability to extract meaningful insights, and implement data-driven campaign optimizations, as well as using AI in your daily work
• Proficient in CRM tools (e.g., Salesforce) and sales reporting (Looker)
• Strong project management and strategic thinking skills, including budget ownership and forecasting

Bonus points

• Experience in retail media / advertising (Performance and / or Paid Media Marketing)
• Prior enterprise client work

What we offer

• 🌍 Independent work in a dynamic, international team
• 💙 Employee Assistance Programme - therapy and wellbeing
• % Discount on your Wolt orders
• 🏋️ My Clubs partnership with discounted rates for your monthly sports program
• 💻 Modern work equipment
• 🏡 Hybrid working (2 home office days per week)
• 🙌🏼 Team building, sport and company events multiple times a year

We offer an attractive salary starting at 54.875,38€ p.a. (40h/week) which is adjusted and increased depending how well you go through the process.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English! 

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the mid-market hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients. 

Our Strategic Sales Team:

We partner with the world’s most ambitious hospitality businesses. One day, you’ll be at a tech conference, exchanging insights with industry leaders. The next, you’ll be advising founders of an emerging alternative accommodation brand on how to scale globally.

You’ll work with hotel groups seeking a unified platform for revenue, reservations, distribution, and marketing. Large independent properties will rely on you to help them stand out against global brands.

As a fast-growing player in the mid-market, we need entrepreneurial thinkers who challenge the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions while balancing client advocacy with business strategy. And, of course, we want you to enjoy the journey—because transforming hospitality should be just as exciting as the industry itself.

What You Bring to the Team:

• Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition 
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

What Sets You Up for Success:

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growth
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions. Good knowledge of PMS technology.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, without BDR/SDR support
• Expertise in Salesforce CRM and experience with long-term pipeline management
• Exceptional communication and listening skills
• German language fluency
• Alignment with Cloudbeds’ core values

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the mid-market hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients. 

Our Strategic Sales Team:

We partner with the world’s most ambitious hospitality businesses. One day, you’ll be at a tech conference, exchanging insights with industry leaders. The next, you’ll be advising founders of an emerging alternative accommodation brand on how to scale globally.

You’ll work with hotel groups seeking a unified platform for revenue, reservations, distribution, and marketing. Large independent properties will rely on you to help them stand out against global brands.

As a fast-growing player in the mid-market, we need entrepreneurial thinkers who challenge the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions while balancing client advocacy with business strategy. And, of course, we want you to enjoy the journey—because transforming hospitality should be just as exciting as the industry itself.

What You Bring to the Team:

• Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition 
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

What Sets You Up for Success:

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growth
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions. Good knowledge of PMS technology.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, without BDR/SDR support
• Expertise in Salesforce CRM and experience with long-term pipeline management
• Exceptional communication and listening skills
• German language fluency
• Alignment with Cloudbeds’ core values

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the mid-market hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients. 

Our Strategic Sales Team:

We partner with the world’s most ambitious hospitality businesses. One day, you’ll be at a tech conference, exchanging insights with industry leaders. The next, you’ll be advising founders of an emerging alternative accommodation brand on how to scale globally.

You’ll work with hotel groups seeking a unified platform for revenue, reservations, distribution, and marketing. Large independent properties will rely on you to help them stand out against global brands.

As a fast-growing player in the mid-market, we need entrepreneurial thinkers who challenge the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions while balancing client advocacy with business strategy. And, of course, we want you to enjoy the journey—because transforming hospitality should be just as exciting as the industry itself.

What You Bring to the Team:

• Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition 
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

What Sets You Up for Success:

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growth
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions. Good knowledge of PMS technology.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, without BDR/SDR support
• Expertise in Salesforce CRM and experience with long-term pipeline management
• Exceptional communication and listening skills
• German language fluency
• Alignment with Cloudbeds’ core values