Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our AUNZ Marketing team's mission is to engage priority audiences through impactful and relevant marketing programs and events, in order to drive growth in the adoption of Stripe's solution offerings. Marketing is a sales-aligned team, partnering closely with the Go To Market organisation, which includes Sales, Sales Development, Solutions Architects, Partnerships, and others. Our team works across all customer segments and at each stage of the customer lifecycle journey. The key segments in our Go To Market organization include Enterprise, Digital Native and Software Platform Businesses, which all fall under the enterprise remit. As a member of the AUNZ team, this is a great opportunity to build and have an impact on the business.

What you’ll do

You’ll be part of the AUNZ Marketing team and be able to craft our enterprise marketing strategy while developing a strong trusted relationship working hand-in-hand with sales teams to drive successful user outcomes. The Enterprise Marketing Manager - AUNZ will develop and execute the enterprise marketing strategy and programs that deliver high-quality leads, sales pipeline, and ultimately revenue.  

Whilst an enterprise playbook exists we want you to be creative in finding new ways of engaging enterprise buyers, leveraging best practices from both within Stripe and the industry more broadly and being experimental in your efforts.  

Responsibilities

• Develop the enterprise marketing strategy and execute field marketing programs across enterprise customer segments (established enterprises, digital native businesses, software platforms) that elevates the Stripe brand, engages our key personas and ultimately generates new opportunities within existing and new enterprise accounts. 
• Define and execute full funnel marketing plans including but not limited to digital marketing, campaigns, ABM, virtual and in-person events, and third party tradeshows and conferences as well as amplifying Stripe brand with users’ voices though case study production.
• Partner closely with cross functional stakeholders including the Asia Pacific Demand Generation team and Partner Marketing to dovetail strategy and plans for the enterprise segment and leverage centralised programs to extend your reach and generate pipeline.
• Own the key marketing business and revenue metrics across the sales funnel (pipeline) and customer growth and retention and track, measure, and communicate program results, continually optimising for efficiency and scale.
• Build an optimistic and strong partnership with the sales organisation that includes joint strategy and planning with leadership, account and territory planning with sellers and joint business development with sales development representatives to ensure feedback and improvements are continually applied to future planning cycles. 

Who you are

We’re looking for an experienced enterprise field marketer who is looking for an opportunity to join a dynamic and fast growing company in an exciting category. Stripe values results orientated, users first, macro-optimistic and curious individuals who really, really, really care.  If that sounds like you and you meet the following requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of relevant B2B marketing experience in the AUNZ Enterprise Technology market across multiple customer segments including specific experience with event management, field marketing, Account-based marketing and multi-touch campaigns to generate demand.
• Proven track record of defining and executing B2B marketing strategies that deliver against funnel metrics and KPIs.
• Strong written and verbal communication skills, including being able to convey complex topics with simplicity.
• Experience scaling through/and or leveraging agency and contractor resources.
• Understanding and/or experience with CRM/Salesforce, account-based marketing, events marketing and email marketing tactics and technology

Preferred qualifications

• A startup mentality with a bias to action and the ability to flex in a fast-paced industry and work environment.
• Experience marketing B2B cloud services and/or software solutions.
• Superb organisation and project management skills and the capacity to manage multiple complex projects at once.
• Excellent analytical skills and the ability to craft actionable insights from complex data.
• Resourceful, creative and dedicated to achieving operational and creative excellence.
• Experience delivering tailored marketing content and experiences for customer segments spanning from early stage startups to the largest enterprise companies.
• Understanding of the payments, financial technology, and/or ecommerce industries and partner ecosystems.
• Demonstrated success delivering marketing programs with and through consulting and technology partners.

Job Description

As our new Pre-operational Supervisor, you will lead the hygiene charge at our Youfoodz production facility! You’ll be the driving force behind our sanitation standards, ensuring everything is sparkling and compliant before production kicks off each day.

This role is based in our Brisbane facility (Karawatha) and reports to the Team Leader and Pre-operational Manager. 

You will…

• Lead and inspire a dedicated team of cleaners to achieve top-tier hygiene standards daily.
• Sign off on pre-op tasks in collaboration with the QA team, including scheduled and periodic cleans.
• Drive a high-performance culture through mentoring, cross-training, and positive communication.
• Conduct daily pre-start meetings to ensure the team is aligned with production and safety requirements.
• Manage chemical usage and safety documentation (Beakon) to maintain a secure working environment.
• Investigate hygiene-related issues and play a key role in process improvements and RCAs.

You have…

• Proven experience in a leadership role, ideally within food manufacturing or a similar hygiene-critical industry.
• Strong understanding of GMP, sanitation practices, and chemical safety.
• The ability to work rotational fortnightly shifts, including every second weekend (8 pm - 4 am).

You are…

• A proactive communicator who can build positive relationships with QA and Production teams.
• Resilient, detail-oriented, and passionate about maintaining a high-performance safety culture.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full-time role. You must have the right to work full-time in Australia.

Location: Karawatha, Brisbane - Parking On-site

Salary: Competitive salary & employee benefits

#youfoodz #LI-onsite

This is a fixed term contract through until 31st December 2026.

This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.

JOB PURPOSE

We're looking for an Event Manager to join our marketing team. In this role, you'll be instrumental in developing and delivering engaging event initiatives that inspire, engage and delight our buyers. The role requires someone with extensive events experience delivering at exhibitions, festivals and various other consumer events on behalf of our brand. Working closely with both internal teams and external partners, you'll ensure our events directly support eBay's strategic objectives 

WHAT YOU’LL DO:

• Project Management & Stakeholder Liaison: Oversee all event initiatives from conception to completion, ensuring seamless coordination across internal teams and external partners. Act as the primary point of contact for key stakeholders for event logistics, managing communications and aligning expectations.
• Event & Hub Strategy: Support the Events Lead to develop the overall event strategy for buyer acquisition; lead the Activation BuildHub design and build execution.
• Event production and logistics such as, bump-in and bump-out plans, floor plans, staffing, team travel etc
• Agency & Vendor: Manage the partner agency for activation, including design and execution. Along with event organisers

WHAT YOU BRING:

• 3-5 years of experience in end-to-end event planning and execution, ideally within a corporate or brand environment. 
• Experience with large-scale activations, multi-city events, and managing external agencies.
• Demonstrated ability to manage complex logistics, including floor plans, bump-in/bump-out, merchandise inventory, storage, and staff rostering across multiple locations 
• Experience in effectively sourcing, negotiating with, and managing a diverse range of vendors and agencies (e.g., design, build, staffing).
• Proven ability to manage budgets, track expenses, and work efficiently within financial constraints.
• Experience in liaising with various stakeholders, including internal teams, external partners, speakers, and guests.
• Strong ability to create and adhere to detailed timelines, manage multiple tasks simultaneously, and ensure all deliverables are met on schedule.
  
  

WE OFFER

• A flexible, hybrid working arrangement policy. 
• 20 days of paid holiday each year, plus relevant public holidays. 
• Doona Day - 1 additional day off paid leave each year to enjoy some downtime. 
• Birthday Leave, 1 day paid day off each year to be taken during your birthday week. 
• Annual Leave Purchase Scheme. 
• 12% Superannuation Contribution. 
• Employee Assistance Programme. 
• Company Enhanced Sick & Carer’s Pay. 
• Long Service Leave, provided in accordance with relevant state legislation. 
• Enhanced Parental Leave. 
• Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
• Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
• A Certified BCorp Agency and is multi-award winning “Agency of the Year”. 
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.
• Talent Referral Scheme

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

More About The Role 

We’re on the lookout for a Corporate Account Manager to join the team at Burson  

If you’re an experienced AM with a background in issues & crisis and/or fintech, and are keen to work across complex, high impact briefs. This could be the role for you. 

This is a corporate leaning role with a strong focus on tech, reputation, and working across a mix of global and emerging brands. You’ll support integrated communications, while partnering closely with senior leaders and clients in fast moving, often regulated environments. 

You’ll play a key role in helping clients manage risk, shape narratives, and deliver strategic communications that cut through, ideal for someone who can confidently flex between corporate storytelling and issues management 

What You’ll Do 

• Lead day to day client management across corporate and integrated accounts
• Support and manage issues and crisis communications, including monitoring, messaging, and response
• Develop strategic communications plans across a range of audiences
• Oversee content development including media materials, stakeholder comms, and thought leadership
• Manage media relations and build strong journalist relationships
• Contribute to social and digital campaigns, working closely with integrated teams
• Support new business, proposals, and strategic recommendations
• Provide guidance and mentorship to junior team members  

Experience That Contributes To Success 

• Experience operating at Account Manager level within PR, corporate communications, or agency environments
• Strong background in issues & crisis communications
• Experience working across fintech or financial services (or other regulated industries)
• Proven ability to manage clients and provide strategic counsel in high-pressure environments
• Strong writing skills across corporate and media materials  

Advantageous: exposure to our key capability areas: 

• Social & Total influence
• Data & intelligence (including AI/digital)
• Strategy  

At Burson, we’re driven by Craft, Curiosity, Counsel, and Camaraderie; and we’re always looking for people who bring sharp thinking, strong judgement, and a collaborative mindset. 

If this sounds like you (or someone in your network), we’d love to hear from you. 

#PRJobs #CorporateCommunications #CrisisComms #Fintech #Burson #Hiring #AgencyLife 

More About The Role 

We’re on the lookout for a Corporate Account Manager to join the team at Burson  

If you’re an experienced AM with a background in issues & crisis and/or fintech, and are keen to work across complex, high impact briefs. This could be the role for you. 

This is a corporate leaning role with a strong focus on tech, reputation, and working across a mix of global and emerging brands. You’ll support integrated communications, while partnering closely with senior leaders and clients in fast moving, often regulated environments. 

You’ll play a key role in helping clients manage risk, shape narratives, and deliver strategic communications that cut through, ideal for someone who can confidently flex between corporate storytelling and issues management 

What You’ll Do 

• Lead day to day client management across corporate and integrated accounts
• Support and manage issues and crisis communications, including monitoring, messaging, and response
• Develop strategic communications plans across a range of audiences
• Oversee content development including media materials, stakeholder comms, and thought leadership
• Manage media relations and build strong journalist relationships
• Contribute to social and digital campaigns, working closely with integrated teams
• Support new business, proposals, and strategic recommendations
• Provide guidance and mentorship to junior team members  

Experience That Contributes To Success 

• Experience operating at Account Manager level within PR, corporate communications, or agency environments
• Strong background in issues & crisis communications
• Experience working across fintech or financial services (or other regulated industries)
• Proven ability to manage clients and provide strategic counsel in high-pressure environments
• Strong writing skills across corporate and media materials  

Advantageous: exposure to our key capability areas: 

• Social & Total influence
• Data & intelligence (including AI/digital)
• Strategy  

At Burson, we’re driven by Craft, Curiosity, Counsel, and Camaraderie; and we’re always looking for people who bring sharp thinking, strong judgement, and a collaborative mindset. 

If this sounds like you (or someone in your network), we’d love to hear from you. 

#PRJobs #CorporateCommunications #CrisisComms #Fintech #Burson #Hiring #AgencyLife 

Social Manager

Overview of the Team
In today's entertainment economy, influence is currency, making social and content creators the new media powerhouses. At WPP Media, we have a dedicated Social, Content and Influencer Marketing capability, designed to help brands authentically connect with audiences through the voices they trust most. 
Our approach is rooted in creativity, data intelligence, and cultural fluency. We craft strategic partnerships that drive measurable impact, spark conversation, and build long-term brand equity.

Overview of the Role
The Social Manager is a pivotal role within the INFLUENCE team, acting as the bridge between high-level strategic vision and day-to-day execution excellence. You are an experienced social practitioner ready to take on greater account leadership, responsible for the seamless delivery of "Owned Social" services across a portfolio of world-class brands.
This role requires a blend of creative spark, operational rigor, and emerging leadership skills to help evolve our social offering.

Objectives

• People: Lead and develop Social Executives, fostering a high-performance, collaborative team culture.
• Client: Act as the primary day-to-day contact for senior clients, ensuring satisfaction through exceptional output and strategic alignment.
• Commercial: Support the Director in identifying upsell opportunities and maintaining high team resource efficiency.
• Product: Ensure "gold-standard" delivery of content calendars, reporting, and social-first production.
• Process: Optimize team workflows and templates to improve speed and quality of delivery.

Ideal Candidate Experience

Required:

• 4–6 years of experience in social media or social content production, preferably within an agency environment.
• Proven experience managing or mentoring junior team members.
• Strong track record of managing client relationships and presenting strategic recommendations.
• Expertise in social management and listening tools (e.g., Sprout, Sprinklr, Meltwater, Brandwatch).
• Deep understanding of platform-native features (TikTok, Instagram, Reels) and how to leverage them for brands.

Desirable:

• Experience in high-growth industries such as Retail, Entertainment, or Automotive.
• Hands-on experience with AI tools for content analysis or workflow enhancement.
• Experience with creator/influencer marketing platforms like CreatorIQ or Sprout Influencer (Tagger).

Apply now and send your CV via the link! 

#LI-PROMOTED

Influencer Executive

In today’s entertainment economy, influence is currency, making social and content creators the new media powerhouses. At WPP Media, we have a dedicated Social, Content and Influencer Marketing capability, designed to help brands authentically connect with audiences through the voices they trust most.
Our approach is rooted in creativity, data intelligence, and cultural fluency. We craft strategic partnerships that drive measurable impact, spark conversation, and build long-term brand equity.

Our capability offers clients:
•End-to-end social and creator campaign management from strategy to reporting
•Access to a diverse and vetted creator network
•Advanced data and performance analytics
•Global reach with local market expertise
Whether clients are launching a product, shifting perception, or scaling brand love, INFLUENCE® by WPP Media is built to deliver results—authentically, creatively, and at scale.
Welcome to the future of INFLUENCE®. Let’s create something extraordinary.

Overview of the role
We’re looking for an Influencer Executive at Wavemaker — perfect for someone with a strong foundation in influencer marketing who’s ready to step into a more client-facing role.
You will be on the ground support managing day-to-day communication with influencers and ensuring that we deliver best in class end to end campaign execution. You’ll work closely with your team to enhance brand presence through social media and influencer partnerships, contributing to the success and resonance of each campaign.
In this role, you’ll be responsible for campaign workflow and execution, product seeding execution, reporting / PCR and supporting your team’s efforts to meet campaign objectives and engage target audiences effectively.

Overview of Responsibilities:
•Campaign Strategy & Activation: Support the implementation of influencer strategies that align with brand objectives, contributing to increased engagement, awareness, and conversions.
•Influencer Management: Lead in identifying and coordinating with influencers and content creators to ensure authentic brand collaborations. Manage contract negotiations, content briefs, workflow management, and tracking campaign deliverables.
•Content Development: Collaborate with the team on content ideas and support the production of compelling content across social platforms, including Instagram, TikTok, and YouTube, ensuring alignment with brand identity and messaging.
•Product Seeding: implement product seeding strategies to support brand campaigns, new product launches, and ongoing brand initiatives.
•Performance Analysis & Reporting: Monitor and report on campaign performance using analytics tools, contributing insights to optimise future campaigns. You will help track KPIs like engagement, reach, and ROI and support the team in post-campaign reviews.
•Trend Monitoring: Stay informed on social media trends, platform updates, and emerging influencers to provide insights that help innovate our client’s social media approaches.

What you will need:
• You should have a passion for social media and influencer marketing, along with a basic knowledge of social platforms and the influencer landscape.
•You will communicate clearly and provide regular updates to your manager.
•When assisting on campaigns, you’ll be responsible for understanding all requirements, selecting relevant influencers, and providing accurate feedback to ensure content accuracy when it goes live.
•You will attend internal status calls for the campaigns you're working on, but external calls are optional and decided by your manager.
•You should be familiar with reporting templates and technology, and able to extract key learnings from campaign performance to suggest future actions.
•You'll build strong relationships with talent agents and influencers to streamline onboarding and enhance your negotiation skills.
•If needed, you’ll write detailed campaign updates to keep the team informed.
•Ability to thrive in a fast-paced, dynamic environment
•Know how to prioritise – You will be responsible for multiple campaigns, working with multiple contacts across multiple content deliverables - It's important that you manage your priorities and seek guidance from your manager as required.

Apply Now for INFLUENCE by WPP Media and join the future of influencer marketing. This is your chance to make a lasting impact in the world of influencer marketing, and social media—one campaign at a time.

#LI-PRMOTED

ABOUT THE JOB

The Procurement Manager owns both Direct and Indirect procurement, leading a team of high-performing Buyers to directly support the Engineering, Manufacturing, Quality, and Facilities teams through successful negotiations, cradle-to-grave order management, and comprehensive supplier management. As the Procurement lead, this individual will be responsible for managing a team of buyers through the use of key metrics to quantitatively evaluate supplier performance. Successful execution of this role will ensure procured material supports the rapid needs of both engineering development programs & production planning requirements in alignment with strategic sourcing initiatives.

WHAT YOU’LL DO

• Lead cross-functional projects to achieve cost, quality, and delivery targets.
• Provide hands-on training, coaching and mentorship to develop the skills and expertise of team members.
• Develop and Optimize Processes by establishing and refining procurement processes to drive efficiency and cost savings.
• Establish and drive organizational consistency and expectations through key performance indicators (KPIs).
• Be outcome-driven delivery by ensuring timely and measurable results across sourcing and supplier management initiatives
• Support engineering & manufacturing requirements and program timelines for development & production products.
• Drive indirect procurement by aligning procurement strategies with overall business objectives, leveraging extensive industry experience.
• Identify and execute cost reduction projects.
• Negotiate commercial terms and Master Supply Agreements (MSAs).
• Cultivate strong relationships with key suppliers to enhance value and secure competitive advantages and analyze supplier data and identify areas of opportunity for expanding and/or consolidating the ASL.
• Place purchase orders, manage suppliers, and resolve downstream issues with receiving, finance, and accounting.
• Maintain procurement-related master data in the ERP system and support required annual audits.
• Own procurement process cradle-to-grave.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Business, Finance, Engineering or related disciplines required.
• 8+ years of supply chain experience in progressive roles.
• Experience with technical procurement.
• Effective written, verbal, and presentation skills.
• Ability to read drawings and blueprints.
• Exceptional analytical and organizational skills.
• Familiarity with leading ERP systems
• The ability to obtain and maintain an Australian NV2 Security Clearance.

At Anduril Australia we are developing un-crewed maritime and air domain systems that leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require a Senior Machine Learning Engineer with deep experience developing, testing, validating and deploying machine-learning based sensor processing and the technical toolchains they rely on. The Senior Machine Learning Engineer strives to leverage their experience to rapidly architect, design, deliver, support, and evolve next generation autonomous vehicles through the entire product life-cycle.

WHAT YOU'LL DO

• Lead the design, development, integration and support of machine learning models for perception and data pipelines for a variety of autonomous systems across multiple sensor modalities
• Develop software to manage and automate the machine learning lifecycle, including data management, pipelining, labeling and training
• Manage model selection, training, validation, evaluation, deployment and regression testing
• Manage training data sourcing and integration, and quality
• Develop tools and processes for machine learning in a classified environment
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a senior role with the delivery of a production grade software system with a mature machine learning component
• Experience with the design, implementation and maintenance of ML Operations, including data acquisition, labeling, data curation, pipeline management, continuous integration, model versioning, and monitoring
• Ability to collaborate with data scientists and stakeholders to define and implement robust validation and verification strategies
• Experience with the delivery of computer vision capabilities, from the data side as well as the model side
• Capacity to work holistically on machine learning enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2) 

PREFERRED QUALIFICATIONS

• Experience with the delivery of capability with a public sector customer
• Experience with workflow management tools such as flyte, airflow, and kubeflow
• Experience with deep learning frameworks such as PyTorch
• Experience with edge ML applications
• Experience with inference engines such as TensorRT
• Experience writing C++, Go, Python or Rust
• Proficiency in data management and traceability techniques to maintain high-quality datasets and enable reproducibility of experiments and results
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

What's the Role All About?
The Software Engineer, AI is a customer-facing, billable role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NICE CXone ecosystem.  As a hands-on technical contributor, you will build integrations, configure conversational AI platforms, and ensure high-quality execution of project deliverables.  

 How Will You Make an Impact? 

• Technical Implementation and Configuration:  
• Configure, customize, and deploy Conversational AI solutions aligned to defined business and technical requirements.
• Build and maintain integrations using APIs, modern web technologies, and authentication standards.
• Implement, enhance, and optimize bot behaviors using conversational design and prompt engineering best practices.
• Develop proofs of concept (PoCs) and production-ready solution components.
• Support testing, validation, and go-live activities to ensure solutions are functioning as expected across customer environments. 

• Technical Problem Solving & Quality:  
• Diagnose and resolve complex technical issues across SaaS applications, integrations, environments, and data flows.
• Adapt, extend, or refactor existing integrations and solution components to meet evolving customer needs.
• Ensure implementations meet quality, performance, security, and usability standards.
• Produce documentation including specifications, test cases, and deployment materials. 
  
  
• Collaboration with Implementation Teams:  
• Partner closely with Implementation Engineers, Consultants and Project Managers who lead discovery, requirements definition, and solution design.
• Participate in customer workshops to clarify technical details, validate feasibility, and provide subject‑matter input.
• Maintain clear and consistent communication across cross‑functional delivery teams.

Have You Got What It Takes? 

• Bachelor’s degree in technical or business field (e.g., Computer Science, Information Systems, Electrical Engineering) or equivalent work experience.
• 5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications preferred.
• Technical Skills:
• Strong proficiency in JavaScript; Python familiarity is a plus.
• Solid understanding of:
• REST API integration patterns
• Modern authentication (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X Frame Options)
• HTML/CSS and front-end fundamentals
• Ability to interpret API documentation, implement PoCs, and troubleshoot integrations.
• Strong understanding of conversational UX, AI driven interfaces, and prompt engineering techniques.
• Communication and Collaboration:
• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers to explain technical concepts and implementation decisions.
• Effective collaborator during design discussions, code reviews, technical troubleshooting, and delivery execution.
• Authored detailed design documents, functional requirements documents, test use cases, and deployment guides to support implementation and delivery.

You Will Have an Advantage If You Also Have: 

• Experience designing and deploying enterprise-grade conversational flows and AI orchestration. 
• Experience with NiCE CXone products or other cloud-based contact center platforms. 
• Experience working with enterprise conversational AI platforms (e.g., NICE CXone, Kore.ai, Amelia, Dialogflow, or similar).
• Experience with monitoring, logging, and debugging tools for distributed systems.
• Knowledge of databases (SQL/NoSQL) and data integration patterns.
• Experience working in Agile/Scrum teams and participating in sprint planning and retrospectives.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10592
Reporting To: Manager, Professional Services
Role Type: Individual Contributor

At Riot, we believe in delivering player-focused experiences that push the boundaries of what games can be. The Sydney-based team contributes to a new Unpublished R&D Product in collaboration with partners in North America, with a focus on building the technical foundations that enable great player and developer experiences. By encouraging collaboration, you’ll drive development, smashing through obstacles and driving products into players’ hands.

Producers at Riot lead complex initiatives from conception through delivery, aligning teams around clear goals and enabling predictable, high-quality outcomes.

As a Technical Producer II on an Unpublished R&D Product you will support a technology team, you'll lead the coordination and delivery of engineering-focused initiatives that improve performance, support build processes, and enable game features at scale. You'll work across time zones to align stakeholders, manage development pipelines, and ensure that the team is set up for success at every stage of project development. You’ll report to a Senior Manager, Game Production.

Responsibilities:

• Lead the day-to-day production efforts for a cross-functional engineering and technical art team
• Drive sprint planning, backlog prioritization, and milestone execution
• Ensure strong team health, culture, and efficiency
• Collaborate with stakeholders to clarify requirements and align on goals
• Track progress, manage risks, and ensure delivery of high-quality tools and features
• Promote best practices in planning, estimation, and documentation
• Coordinate across teams to unblock dependencies and align technical solutions
• Communicate clearly and consistently with partners in multiple time zones
• Identify opportunities to improve developer workflows and system scalability

Required Qualifications: 

• 3+ years of experience as a Technical Producer, Project Manager or similar role in software or game development
• Ample experience working with cross-functional and distributed teams
• Strong stakeholder management skills
• Experience leading teams through all feature development phases (planning, execution, delivery, post-release support)
• Experience applying Agile and Lean development processes such as Scrum or Kanban

Desired Qualifications:

• Experience with the video game industry. A background in digital project management/Agile project management/Scrum Master in a technology setting will also be considered 
• Experience working with teams building engine capabilities, internal tooling or gameplay features
• Mastery of production tools like Jira to track development and create accurate reporting

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

Position Summary 

The purpose of the Client Service Manager (CSM) is to proactively assist the Financial Adviser/s to exceed their clients’ expectations and financial planning requirements by assuming responsibility for the day-to-day administration and implementation activities. On behalf of Focus Partners Australia Wealth and the Financial Adviser’s proactively and professionally liaise with and provide support to clients, to exceed their expectations.

This role is located in Brisbane, Queensland, Australia.

Primary Responsibilities

• First point of contact with client and triaging client calls and emails for advisers.
• Prepare for client meetings and proactively support the Client Services team by effectively and efficiently managing assigned duties.
• Coordinate client meeting bookings for the Financial Adviser(s) and manage all meeting requirements.
• Prepare the required documentation for meetings.
• Identify and advise the client of any information/documentation required to have available for the meeting.
• Attend client meetings and take appropriate meeting notes – as required.
• Record actions and tasks in Financial Planning administration system.
• Take ownership and proactively manage assigned responsibilities on behalf of the Financial Adviser/s.
• Liaise with external parties (product providers and the clients other professional advisers) to collect client information
• Proactively support Financial Adviser (s)by effectively and efficiently managing the assigned tasks as required by the Financial Adviser(s).
• Coordinate and liaise between clients, Adviser/s, Accountants (internal & external) and other teams/external organisations e.g. ATO, Centrelink, fund managers and superannuation companies.
• Liaise with clients to keep them informed of the status of the strategy recommendations implementation.
• Agree on approach with the Financial Adviser(s) relating to management of client reviews.
• Complete and send out Annual Engagements and Fee Consent forms.
• Complete required documentation to support the review process including but not limited to: Fact Find.
  • Current Financial Plan.
  • Financial Planning software reports.
  • Other documents may apply to specific processes
• Attend relevant courses and actively take part in training or other activities to stay current with financial planning administration, client service and implementation practices

Qualifications

• Minimum 5+ year experience in a client service manager or similar role.
• Experience within Financial Services industry a requirement
• Exceptional organisational and time-management skills.
• Strong ability to coordinate workflow and deliver against deadlines
• Exceptional client service skills
• Strong attention to detail

Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.  

#LI-SF1

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our internship program will provide an opportunity to work on meaningful products that will grow the GDP of the internet. Through the internship, you will work with many systems and technologies, gain experience in systems design and testing, and have opportunities to present your work to your team and the wider org. Each intern has a dedicated intern manager, and every project is part of the team’s roadmap and will directly help Stripe’s mission.

What you’ll do

Every internship at Stripe centers around a real, legitimate project that our customers urgently need, touching many parts of our operations and stack. We will support you in shipping it. Yes, you will actually ship it. Some recent projects include rebuilding our statistics aggregation service, building new service discovery systems, and many user facing projects like making it easy to understand error messages on Stripe Checkout. As a Stripe intern, you'll be tackling important projects to increase global commerce, while working alongside exceptional people who insist on doing their best work. You’ll learn from people with high standards who are great at inspiring others to do more and go further. We value technical and personal growth, and see our internship program as a vehicle to foster both.

Responsibilities

• Write software that will be used in production, and has meaningful impact to Stripe
• Give and receive technical feedback through code reviews or design discussions
• Collaborate with other engineers and cross-functional stakeholders to proactively seek and incorporate feedback
• Learn quickly by asking great questions, by working with your intern manager and teammates effectively, and by communicating the status of your work clearly

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A strong fundamental understanding of computer science through pursuit of a Bachelor’s, Master’s, or PhD degree in computer science, math, or a related discipline
• Some experience and familiarity with programming, either through side projects or classwork. We work mostly in Java, Ruby, JavaScript, Scala, and Go. We believe new programming languages can be learned if the fundamentals and general knowledge are present
• Experience from previous internships or other multi-person projects, including open source contributions, that demonstrate evaluating and receiving feedback from mentors, peers, and stakeholders
• Ability to learn unfamiliar systems and form an understanding of those systems, through independent research and working with a mentor and subject matter experts

Preferred qualifications

• At least 2 years of university education, or equivalent work experience
• One or more areas of specialized knowledge balanced with general skills and knowledge, such as knowing more frontend technologies and, at a high level, how a service handles an HTTP request
• Understanding and some experience writing high quality pull requests, with good test coverage, and working knowledge to complete projects with minimal defects
• Familiarity with navigating and managing your work in new code bases, with multiple languages
• Ability to write clearly to explain your work to stakeholders, team members, and other Stripes

About the role

We’re seeking an experienced Account Manager with 4+ years within digital marketing and martech under their belt.

You will help clients connect with their customers using innovative and strategic digital campaign solutions, across both customer loyalty and acquisition campaigns, with a focus on end-to end email campaign management. 

You will handle the day-to-day administration of your client accounts, including internal and client WIPs, workflow control, meetings, minutes, estimates and records, while developing a thorough understanding of your client’s business needs and offering strategic recommendations on digital campaigns. 

In this opportunity you will get to work with some of Australia’s most-loved retail brands.

What you’ll do

• Manage multiple key client accounts, owning all aspects of account services 
• Own the financial and contractual nature of the assigned accounts, including scoping of new opportunities, creating and reviewing SOW, MSAs & change requests, invoicing and burndown reports, ensuring prosperous financial health across accounts   
• Nurture and grow the relationships within the assigned accounts, ensuring frequent contact with key clients, in-person meetings and social gatherings
• Project management of small to medium projects/retainers, owning the coordination and completion of project timelines, resourcing, delivery, change requests, budget, and perform agile ceremonies as required 
• Be the escalation point of contact, ensuring problems are solved efficiently and with minimal impact to the client relationship, internal team and quality of work
• Conduct/assist workshops and discovery sessions to capture business and functional requirements of assigned accounts, to inform new opportunities and the scoping of identified opportunities
• Manage the resourcing of accounts, ensuring accounts are adequately and efficiently resourced
• Maintain and demonstrate a sound knowledge of Ogilvy One’s range of technical, strategic and campaign service offering, as to answer client enquiries and to proactively seeking new opportunities by identifying accounts needs within Ogilvy One’s service offerings
• Build and maintain relationships across platform partners (e.g. Martech Account Executives) to share knowledge and seek new opportunities
• Lead the end-to-end execution of marketing campaigns (primarily email marketing), including creative development, strategic guidance, quality assurance, deployment, and reporting
• Collaborate closely with clients on campaign strategic planning adhering to best practice guidelines
• Continuously monitor campaign performance, providing testing optimisation recommendations, along with reporting and analysis for meaningful insights 

What you'll bring

• Demonstrated experience with strong stakeholder management to deliver successful outcomes 
• Solid understanding of marketing technology and digital marketing
• Experience in overseeing and managing campaigns end to end
• Familiarity with digital campaigns, including email campaigns and lifecycle communications
• Comfortable presenting campaigns findings to stakeholders to drive continuous improvement 
• Strong ability to triage and work with both internal and external stakeholders to ensure outcomes
• Strong organisation and project management skills
• Excellent written and verbal communication skills with attention to detail
• Exceptional relationship building skills and a team player mentality
• Be comfortable with simplifying complex technical strategies and requirements to nontechnical stakeholders
• Experience identifying opportunities to add value to existing tech stacks 

About Ogilvy One

Ogilvy One is the customer experience and engagement arm of Ogilvy, specialising in building valuable relationships by design.

For 25 years, we've transformed business challenges into human-centric solutions that drive long-term customer value, always putting creativity at the heart of our approach. Across Ogilvy's global network of 120+ offices, we combine creativity, data, and AI to craft personalized brand experiences that connect with customers on a deeper level.

With over 4,000 specialists bringing expertise in creative, strategy, data, media, and technology, supported by a network of technology hubs powered by Verticurl, we deliver integrated solutions that help brands thrive in the age of personalization.

Why Ogilvy?   

• Go global with Ogilvy: As part of a leading global network, you'll have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe. 
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We're committed to helping you balance your career and family life. 
• Unlock the power of AI: Get exclusive access to WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation. 
• Belong at Ogilvy: We're deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we're creating a culture where everyone feels valued and respected. 
• Invest in your growth: We're invested in your success. You'll receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress. 
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you're with us). 
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health. 
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges. 
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs. 
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus! 
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE. 

At Ogilvy, inclusivity is essential to our success. We're committed to building a workplace that embraces various perspectives, experiences, and backgrounds, knowing that diverse teams drive more impactful work. 

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Māori, people with disabilities, diverse cultural and linguistic backgrounds, all ages, genders, sexual orientations, gender identities and expressions, nationalities, and family structures. 

We believe everyone thrives when they can be themselves. We provide equal opportunities and are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.  

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-careers@ogilvy.com 

#LI-HF1

About Ogilvy One

Ogilvy One is the customer experience and engagement arm of Ogilvy, specialising in building valuable relationships by design.

For 25 years, we've transformed business challenges into human-centric solutions that drive long-term customer value, always putting creativity at the heart of our approach. Across Ogilvy's global network of 120+ offices, we combine creativity, data, and AI to craft personalized brand experiences that connect with customers on a deeper level.

With over 4,000 specialists bringing expertise in creative, strategy, data, media, and technology, supported by a network of technology hubs powered by Verticurl, we deliver integrated solutions that help brands thrive in the age of personalization.

About the role

We are looking for a Senior Digital Producer to lead the end-to-end delivery of data-driven digital marketing campaigns for Tier 1 clients.

Working within one of Australia’s leading MarTech and Digital Experience teams, you will own the planning, production and execution of multi-channel campaigns across marketing automation platforms such as Salesforce Marketing Cloud and Braze.

This role sits at the centre of delivery – translating strategy into executable plans, coordinating designers and developers, managing campaign production and ensuring all outputs meet quality, timeline and performance expectations.

You will work closely with clients, strategists and technical specialists to deliver high-quality digital campaigns that drive measurable results.

This role could be based in Melbourne or Sydney, but Melbourne is preferred.

What you’ll do

Campaign Delivery & Production

• Own the end-to-end delivery of digital marketing campaigns, from briefing strategy, design through to build, QA, launch and post-campaign review.
• Translate campaign strategies and client briefs into clear production plans and actionable tasks for designers, developers and marketing specialists.
• Coordinate cross-functional teams to ensure campaigns are delivered on time, within scope and to the required quality standards.
• Manage campaign production workflows using tools such as Jira, Wrike, Monday.com or similar platforms.

Client & Stakeholder Management

• Act as the day-to-day delivery lead for clients, ensuring campaign requirements, timelines and expectations are clearly understood.
• Run campaign briefings and align stakeholders across strategy, creative and technology teams.
• Manage campaign scope and timelines while proactively addressing risks and delivery challenges.
• Provide recommendations to improve campaign execution, efficiency and performance.

Quality Assurance & Governance

• Ensure all campaign assets are reviewed, QA’d and compliant with digital and marketing best practices.
• Manage peer reviews and client approvals prior to campaign deployment.
• Oversee developers and producers to ensure technical accuracy, responsiveness and platform compliance.
• Troubleshoot issues related to campaign builds, email rendering and deployment across platforms (Email on Acid or Litmus) and devices.

Campaign Performance & Optimisation

• Monitor campaign performance and identify opportunities for optimisation and experimentation.
• Support reporting and performance analysis to inform test-and-learn marketing programs.
• Provide insights and recommendations based on campaign data and customer engagement metrics.

Marketing Automation Execution

• Manage the build and deployment of email and multi-channel campaigns using marketing automation platforms such as Salesforce Marketing Cloud or Braze.
• Support segmentation, journey orchestration and campaign configuration within MAP platforms.

Capability & Knowledge Leadership

• Deliver training and knowledge-sharing sessions for internal teams and clients on campaign delivery, marketing automation platforms and digital best practices.
• Contribute to the ongoing development of delivery frameworks, playbooks and campaign standards across the team.

What you'll bring

• 3+ years of experience delivering digital marketing campaigns or CRM programs.
• Strong experience working with Marketing Automation Platforms such as Salesforce Marketing Cloud, Braze, Adobe Campaign or similar.
• Proven ability to manage digital campaign production from brief through to deployment.
• Experience coordinating cross-disciplinary teams including designers, developers and strategists.
• Strong stakeholder management and client communication skills.
• Strong experience with Figma, Photoshop or similar tools.
• Experience managing delivery workflows using Jira, Wrike, Monday.com or similar tools.
• Solid understanding of HTML, CSS and responsive email development principles.
• Understanding of digital marketing performance metrics, campaign testing and optimisation.
• Strong attention to detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.

Why Ogilvy?   

• Go global with Ogilvy: As part of a leading global network, you'll have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe. 
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We're committed to helping you balance your career and family life. 
• Unlock the power of AI: Get exclusive access to WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation. 
• Belong at Ogilvy: We're deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we're creating a culture where everyone feels valued and respected. 
• Invest in your growth: We're invested in your success. You'll receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress. 
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you're with us). 
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health. 
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges. 
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs. 
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus! 
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE. 

At Ogilvy, inclusivity is essential to our success. We're committed to building a workplace that embraces various perspectives, experiences, and backgrounds, knowing that diverse teams drive more impactful work. 

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Māori, people with disabilities, diverse cultural and linguistic backgrounds, all ages, genders, sexual orientations, gender identities and expressions, nationalities, and family structures. 

We believe everyone thrives when they can be themselves. We provide equal opportunities and are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.  

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-careers@ogilvy.com 

#LI-HF1

We are a team. We are accountable. We partner with our clients to deliver strategic creative we are proud of.  

We learn together, we create together, we win together.  

And most importantly, we have fun together.  

About the Role:  

We are looking for a Revenue Accountant to join our finance team. Partner with account management teams to ensure their clients reach their revenue targets monthly.  

As the Revenue Accountant, you will have exposure to various stakeholders across the agency and WPP. You will have a keen eye for detail and the ability to communicate effectively with both financial and operational stakeholders.  

What You’ll Do:  

This is a key role within the agency. You will work closely with the Account Management teams and the Commercial Manager to ensure efficient management of Revenue recognition, WIP and Debtors across a large portfolio of clients.  

• Large volume invoicing, ensuring all invoices are raised in a timely & auditable manner.  
• WIP management; ensuring all jobs are reconciled & are in line with client contracts; ensuring all costs incurred are invoiced to clients promptly; ensuring revenue recognition is accurate & in line with company policies. 
• Ongoing monitoring of revenue and variance analysis to forecast. 
• Work closely with Account Management teams and promptly address any queries. 
• Gain and maintain knowledge of each applicable client contract. 
• Systems and process training for new starters and refresher courses for existing employees when required. 
• Understand and follow company policies & processes. 
• Identifying process improvements to your role and the greater finance team 
• Opportunity to progress your finance career at one of the leading communications groups worldwide.  

What You'll Bring:  

• Strong understanding of revenue recognition and core accounting principles 
• Experience with invoicing, WIP management, reconciliations and debtors
• Ability to prepare and analyse revenue and financial reports
• Proficiency in accounting systems and advanced Excel
• Knowledge of compliance, controls and audit requirements
• Close attention to detail and accuracy
• Strong analytical and problem-solving skills
• Clear communication skills, able to explain finance to non-finance teams
• Ability to collaborate with account management and operations
• Strong time management in a fast-paced agency environment
• Mindset for process improvement and efficiencies 

Why Ogilvy?    

• Go global with Ogilvy: As part of a leading global network, you'll have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe.  
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We're committed to helping you balance your career and family life. 
• Unlock the power of AI: Get exclusive access to WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation. 
• Work in style at Barangaroo: Sydney-based employees enjoy our brand new, state-of-the-art WPP campus in the heart of Barangaroo.   \
• Belong at Ogilvy: We're deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we're creating a culture where everyone feels valued and respected. 
• Invest in your growth: We're invested in your success. You'll receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress. 
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you're with us). 
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health. 
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges. 
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs. 
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus! 
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE.  

#LI-CO1

Calling All Perth Producers 

We’re looking for first-class Production Managers/Producers to join The Brand Agency’s in-house production team. 

You are 

• A Production Manager/Producer with experience from either an agency or a production house.  
• Highly skilled in TV, stills and video content production. 
• Ready to sink your teeth into any new challenge. 
• Focussed on quality output and attention to detail.  
• A cool character that stays calm under pressure. 
• Exceptionally organised and a natural multi-tasker.  

We Are 

The Brand Agency, part of the Ogilvy Network and WPP – Australasia’s leading creative tech company, and WA’s leading full-service agency. 

What does this mean for you?   

There are many things that make The Brand Agency a great place to work, but we think these are worth a special mention: 

• Welcoming and flexible work environment 
• Birthday Leave – a paid day off to celebrate your Birthday each year
• Loyalty Leave – an additional paid day off each year to celebrate your work anniversary
• A market-leading Paid Parental Leave scheme
• Remote Work Arrangements
• Flexible Public Holidays
• Learning opportunities for all employees and room to grow
• A diverse team of top industry talent, backed by WPP and Ogilvy’s global network and insights
• Room to grow, and the support to get you there. 

 As a Producer, you will:  

• Be actively involved with all production requirements within the agency and perform as an agency producer when working with external suppliers.
• Respond to production briefs and establish internal capabilities.
• Plan and manage timing schedules and production budgets. 
• Monitor work scope and risk against all variables and escalate issues to the Senior Producer, if required.
• Maintain communication between all relevant parties, internal and external.
• Lead all appropriate client-facing meetings in pre- and post-production.
• Create and maintain all scheduling requirements, estimates, POs, contracts and final outputs through to CAD and dispatch.
• Manage vendors and talent on assigned projects.  

If this sounds like you, please submit your CV and a brief cover letter.

The fine print

To apply, you must have the right to live and work in Australia. 

Full-time/part-time considered. 

We appreciate your understanding that only shortlisted candidates will be contacted and that, due to the high number of applicants we receive, we are unable to reply to individual phone calls or emails. 

#LI-CO1

 #LI-CO1

About Armada

Armada delivers sovereign, industrial-grade AI infrastructure designed to operate where traditional cloud and centralized data center models fall short. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable customers to deploy, operate, and scale AI workloads securely, efficiently, and close to where data is generated.

ANZ is a strategically important region for Armada, spanning highly regulated industries, large-scale infrastructure, and geographically distributed operations. Customers expect senior technical partners who can move quickly from deployment to production while maintaining strong governance, security posture, and long-term ownership.

Role Overview

The Senior Forward Deploy Engineer for ANZ is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership across Australia and New Zealand. This role combines the execution depth of a Forward Deploy Engineer with the long-term ownership and customer leadership of a Technical Account Manager.

In the early phases of engagement, the Senior FDE leads platform bring-up, deployment execution, and initial workload onboarding. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, reliability, and expansion across sites and use cases.

This role reports into the Sr. Director of Customer Success & Delivery, EMEA & ANZ is intentionally designed to avoid fragmented ownership between deployment and post-sale success. Success is measured by speed to production, deployment quality, customer confidence, platform adoption, retention, and expansion.

Key Responsibilities

Deployment execution and platform bring-up

• Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPU-as-a-Service
• Execute deployments across the ND8 region, including multi-country and multi-site environments
• Own infrastructure bring-up, platform configuration, and production readiness validation
• Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers

Technical account ownership and customer success

• Serve as the primary technical point of contact for assigned ANZ customers post go-live
• Own the technical success plan, adoption milestones, and operational maturity roadmap
• Build trusted, long-term relationships with customer engineering, IT, platform, and security teams
• Lead technical governance discussions, roadmap planning, and platform optimization conversations

Joint Success Plan ownership

• Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer
• Align deployment milestones, platform adoption, and operational maturity to customer business objectives
• Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking
• Regularly review progress against success plans with customer stakeholders and Armada leadership
• Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning
• Surface risks, dependencies, and blockers early and drive resolution with clear ownership

Time-to-value acceleration and adoption

• Reduce time-to-try and time-to-value by unblocking workloads and accelerating early production use cases
• Drive adoption across new workloads, business units, and countries
• Identify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS

Operational excellence and reliability

• Ensure customer environments remain stable, secure, and production-ready
• Proactively identify scaling risks, architectural gaps, and technical debt
• Coordinate with Product, Engineering, and Support teams to resolve issues efficiently

Data residency, security, and regulatory execution

• Operate confidently within ND8 data residency, privacy, and security expectations including GDPR-aligned requirements
• Support customer security reviews, audits, and governance processes
• Balance global delivery standards with local regulatory nuance and customer expectations
• Maintain disciplined access control, documentation, and operational hygiene

Field leadership and mentorship

• Act as a senior technical presence for ANZ customers, setting standards for execution and customer engagement
• Mentor junior FDEs, TAMs, and delivery engineers as the region scales
• Contribute to deployment standards, runbooks, and repeatable best practices

Cross-functional collaboration

• Partner closely with the Sr. Director of Customer Success & Delivery, EMEA & ANZ on ANZ priorities and escalations
• Work with Sales on expansion planning while maintaining a trusted post-sale posture
• Provide structured feedback to Product and Engineering teams based on real-world ND8 customer usage

Qualifications and Experience

• 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles
• Proven ability to own both hands-on delivery and long-term customer technical relationships
• Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute
• Strong troubleshooting skills in live, production environments
• Experience supporting enterprise customers across Australia and or New Zealand
• Willingness to travel across ANZ as required
• Clear, confident communication style suited for executive and senior engineering audiences

Preferred Experience

• Experience with edge compute, modular data centers, or distributed infrastructure
• Familiarity with AI workloads, GPU clusters, and high-performance computing environments
• Exposure to regulated, sovereign, or government-adjacent environments
• Experience operating in geographically large or remote operating environments
• Comfort operating with ambiguity and owning outcomes end to end

What Success Looks Like

• ANZ customer environments reach production quickly and operate reliably
• The same engineer who deploys the platform remains the trusted technical owner long-term
• Adoption expands across workloads, sites, and countries without handoff friction
• Customers view Armada as a strategic AI infrastructure partner due to consistent technical ownership
  
  

At Riot, we put players first. Our Sydney-based team is partnering globally to build next-generation game features and technology on an exciting Unpublished R&D Title. Whether it's social systems, personalization, store integrations, or core engine features, our teams are focused on delivering seamless, performant, and player-delighting experiences.

At Riot, we believe “Quality” is more than the defect discovery process. For us, it’s a set of values, practices, and behaviors that inform every part of the development process. By honing our quality craft and developing strong cross-discipline partnerships we are improving our capacity to rapidly bring outstanding experiences to our players while reaching ever higher degrees of product integrity.

As a Senior QA Engineer, you’ll help shape the quality strategy and execution for a feature team on a new and Unpublished R&D title. You will embed with developers, designers, and producers to champion quality throughout the development lifecycle—from early planning to hands-on testing to metrics-driven validation. Your work will ensure our tools, systems, and player experiences are both reliable and delightful.

This role is based in Sydney, Australia. You’ll report to an Manager, Software Engineering supporting the R&D Game Team. Internal Job Title: QA Engineer II. 

Responsibilities:

• Contribute to a quality-first mindset across the development team, advocating for scalable testing and clear quality goals.
• Design, implement, and execute test plans, charters, and test cases across game features, tools, and backend systems.
• Help define quality metrics and use data to inform risk management, release readiness, and product confidence.
• Identify opportunities to improve pipelines, workflows, and test coverage.
• Partner with engineers to investigate issues and triage defects.
• Coordinate testing with offsite or vendor QA teams and provide structured feedback.
• Serve as the voice of the player by representing end-user expectations and ensuring experiential integrity.

Required Qualifications: 

• 3+ years of experience in software or game QA roles.
• Demonstrated experience in test planning, execution, and reporting.
• Strong collaboration skills across engineering, design, and production functions.
• Ability to discuss and review technical implementation details with engineers.
• Experience coordinating with distributed testing resources and evaluating test effectiveness.

Desired Qualifications:

• Familiarity with QA tooling such as Jira, TestRail, or custom reporting dashboards.
• Experience testing complex services or engine systems, ideally in games or interactive applications.
• Understanding of version control workflows (e.g., Git, Perforce).
• Certifications in software testing (e.g., ISTQB Foundation, BBST, Agile Testing).
• Prior experience working in Unreal Engine or with telemetry/performance test tools.
• Bachelor of Computer Science or equivalent

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Working closely with Riot teams globally, Riot Sydney is a powerhouse of talent, and experts in global development. Our team works on VALORANT, League of Legends and Teamfight Tactics, alongside exciting R&D and Tech projects.

If you believe that the Player Experience comes first, we want to hear from you. Our players are a diverse group from different backgrounds, and we want to see that reflected in the people who make our games, all qualified applicants will be considered for employment

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

Position Summary 

The Senior Manager – Practice Management & Performance is accountable for the day‑to‑day operational performance, capacity management, and leadership of advice operations teams, ensuring the practice operates efficiently, consistently, and at scale. This role leads Team Leaders across Paraplanning and Client Services and an Operations Manager. The role translates business strategy, standards, and regulatory obligations into effective practice‑level delivery, enabling advisers to focus on client outcomes and growth. The role balances people leadership, commercial insight, and operational discipline to ensure the business is achieving its goals.

This role is located in Melbourne, Victoria, Australia.

Primary Responsibilities

People Leadership & Team Performance

• Lead, coach and develop Operations Manager and Team Leads to drive accountability and consistent delivery of outcomes
• Build a culture of accountability, collaboration and client-centricity
• Set clear expectations for workflow discipline, service quality, and capacity management
• Support Ops Mgr and Team Leads to:
  • Allocate work effectively
  • Build capability and role clarity within their teams
  • Address performance, quality, or capacity issues early
  • Foster a culture of accountability, continuous improvement, and commercial awareness

Practice Operations & BAU Excellence

• Ensure advice operations run smoothly and consistently across the business
• Monitor BAU execution, identifying inefficiencies, bottlenecks, and operational risk
• Act as the escalation point for complex operational or resourcing issues
• Stabilise operations during periods of growth, adviser change, or increased demand

Adviser Productivity & Capacity Management

• Partner with advisers and leaders to improve utilisation and sustainable workloads
• Remove operational friction that impacts advisor productivity or client experience
• Oversee capacity planning across Paraplanning and Client Services teams
• Balance adviser demand with team capability and capacity

Operational Reporting & Commercial Insights

• Own operational and performance reporting, including:
  • Workflow health and WIP
  • Capacity and utilisation metrics
  • Client, FUM, and revenue‑related operational indicators
• Translate reporting into clear insights and actionable recommendations for leaders

Operational Risk, Quality & Governance

• Ensure operational teams work within agreed compliance, AFSL, and governance frameworks

Technology & Systems Enablement

• Act as a senior operational owner of advice systems (e.g. Xplan and related platforms)
• Ensure tools are used consistently and effectively by operational teams
• Partner with Technology and Service Design to embed agreed changes into BAU
• Identify system or process issues impacting productivity or quality

Continuous Improvement & Change Execution

• Lead or support operational improvement initiatives impacting BAU performance
• Own implementation and adoption of agreed changes across teams
• Ensure improvements are practical, embedded, and sustained

Qualifications

• 8+ years leadership experience in financial advice operations, paraplanning, or client services
• Proven experience in implementing and embedding change initiatives
• Experience leading process alignment across the wider business in a way that supports teams and enhances the client experience
• Proven ability to lead others and indirectly manage larger operational teams
• Strong commercial and capacity‑planning mindset
• High confidence engaging with advisers and senior stakeholders
• Ability to balance people leadership with operational execution
• Strong people leadership capability, with the ability to coach, influence, and hold leaders accountable for outcomes
• Sound operational judgment, balancing efficiency, quality, and client experience in day‑to‑day decisions
• Commercial mindset, with a clear understanding of how operational performance supports adviser productivity and business results
• Confident capacity and workload management across competing priorities and adviser demand
• High level of data literacy, able to interpret information, identify trends or risks, and support sound decision‑making
• Disciplined and structured approach to BAU execution, with strong follow‑through
• Comfortable operating within governance and risk frameworks, reinforcing consistent and compliant ways of working
• Calm, resilient, and pragmatic leader, able to cut through complexity and drive practical outcomes

About Focus Partners Australia 

Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.  

Position Summary 

The Practice Manager | Accounting is responsible for the effective leadership, coordination, and continuous improvement of practice management for the accounting division across all locations. The role provides strategic and operational oversight of onshore and offshore teams and ensures consistent, efficient, and high‑quality service delivery aligned with the organisation’s objectives and regulatory requirements.

Working closely with the Head of Accounting, this position plays a key role in driving operational excellence, supporting sustainable growth, and fostering strong working relationships across offices, service lines, and global teams.

This role can be located in Brisbane, Queensland, Australia; Melbourne, Victoria, Australia; Sydney, New South Wales, Australia.

Primary Responsibilities

Strategic Accounting Operations Management:

• Lead and optimise operations across all locations, ensuring alignment with broader company goals and strategic initiatives.
• Develop and execute scalable processes and systems to drive operational efficiency and productivity across the division.
• Work with the Head of Accounting and the Compliance Team to ensure all regulatory and organisational standards are met, ensuring a high level of quality control across the division.

Global Team Leadership & Management:

• Lead and manage both onshore Client Services Team and offshore teams, fostering a culture of collaboration and excellence in line with company values.
• Design and implement best practices for managing offshore teams
• Drive the performance of global teams, ensuring high-quality outcomes, productivity, and alignment with business objectives.
• Drive change management initiatives to support global team integration and performance.

Relationship Management:

• Cultivate and maintain strong, long-term working relationships across multiple locations, serving as the trusted point of contact.
• Understand client needs and work proactively to exceed expectations by delivering high-quality services.
• Identify improvements in service delivery, and ways to drive client satisfaction and retention.

Financial Leadership & Budgeting:

• Work closely with senior leadership and finance teams to monitor and optimise office expenses and resource allocation.
• Ensure accurate billing, timely invoicing, and financial reporting in alignment with the company’s standards and client agreements.
• Identify opportunities for cost optimisation and revenue growth.

Operational Excellence & Continuous Improvement:

• Lead the development of a culture of continuous improvement, proactively identifying and implementing strategies to enhance division and team performance.
• Utilise data and insights to measure key performance indicators (KPIs) and drive operational decisions.
• Collaborate with the Leadership Team to define and implement long-term growth strategies, including resource planning and technology integration.

Risk Management & Problem Solving:

• Identify and mitigate risks related to the division’s operations, employee performance, client relations and global team dynamics.
• Maintain divisions risk matrix.
• Liaise with the Head of Accounting to provide solutions to complex operational issues, working across teams to implement corrective actions and improve processes.
• Act as a key decision-maker for resolving conflicts, operational bottlenecks, and client service concerns, working closely with the Head of Accounting.

Qualifications 

• Extensive experience (7+ years) in managing multi-office operations, ideally within a practice-based environment.
• Proven success in managing offshore teams, with a deep understanding of the challenges and nuances of offshore operations.
• Demonstrated leadership skills, including team management, development, and performance optimisation.
• Exceptional communication and interpersonal, skills, with the ability to engage and influence stakeholders at all levels.
• Strong financial acumen with the ability to manage budgets, expenses and cost optimisation.
• Advanced problem-solving abilities and strategic thinking, with a focus on long-term growth and efficiency.
• Proven ability to drive operational excellence and continuous improvement in dynamic environments.
• Strong understanding of accounting/financial principles and operational best practices.

About Focus Partners Australia 

Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.  

• Solve interesting, technically complex cases for Vercel customers.
• Troubleshoot issues alongside Engineering; identify and drive fixes and mitigations.
• Partner with Product, Solutions, and Customer Success to provide guidance internally and externally.
• Develop and improve internal tools and scripts that increase team efficiency.
• Specialize in a few product areas (CDN, AI enablement) and act as a domain owner within the team.
• Improve existing documentation and create new runbooks, guides, and internal processes.
• Assist Customer Success Managers with Enterprise requests and escalations.

• Have frontend development experience (e.g., React/Next.js).
• Enjoy technical writing for public docs or developer education.
• Have experience automating workflows with agentic services.

Your Impact at Encompass

Encompass is seeking a motivated and knowledgeable Product Manager to lead our cross-functional product teams for vintrace, our industry-leading wine production software designed for future-forward producers.  You will take ownership of specific solutions within our portfolio, driving product strategy, development, and performance. This role requires excellent time management and prioritization skills to balance competing demands effectively.
The ideal candidate will be passionate about product performance and customer engagement. You will collaborate with development teams to create innovative solutions, ensuring timely product releases, customer satisfaction, and alignment with market trends. Additionally, you will represent your product in customer meetings, industry events, and webinars.

What You’ll Do:

Product Planning & Implementation:

• Maintain a 3-6 month product roadmap aligned with business and customer needs.
• Collaborate with clients and internal teams to prioritize features and bug fixes.
• Work closely with development teams to refine deliverables and manage feature rollouts.
• Drive customer adoption through effective training, documentation, and release demos.
• Conduct market research to stay ahead of industry trends and competing solutions.

Cross-functional Collaboration & Leadership:

• Drive change management for product-related initiatives.
• Lead customer training sessions and provide educational materials.
• Assist Sales and Customer Support teams with complex product conversations.
• Provide close support to other managers with recruitment and talent management processes.

What You'll Bring to Encompass:

Preferred Qualifications & Experience:

• Strong written and verbal communication skills.
• Ability to independently prioritize tasks and lead initiatives.
• Strong problem-solving skills with the ability to break down complex issues and define actionable next steps.
• A keen eye for user experience and design.
• Strong digital and AI skills, with a track record of leveraging AI to deliver improved outcomes.
• A continuous improvement mindset, always looking for opportunities to enhance effectiveness and efficiency.

Experience:

• 5+ years of product management experience, preferably in an enterprise software or SaaS environment.
• A proven track record leading cross-functional Scrum teams across multiple locations.
• Experience with wine production software and/or wine industry experience is a plus.
• Integration experience with accounting and ERP-type systems is a plus.

Education & Qualifications:

• Bachelor's degree in Business, Computer Science, or equivalent Product/Project management experience.

Additional Details:

Salary: This role will receive a competitive salary, superannuation and bonus. 

Location: We are a remote-first organization and are open to applicants for both hybrid and fully remote roles.  Our AU corporate office is located in Melbourne, AU. 

Benefits and Perks

With teams based across the globe, no matter where you work Encompass' competitive benefits and perks are designed to enhance your life including:

• Remote-first organization
• Inclusive Parental Leave program
• Paid Leave Program 
• Health and wellness stipend 
• Generous learning stipend
• Technology stipend 
• Paid time fitness 
• Employee assistance program
• Additional gifted leave days

The Position

A Team Leader is responsible for all the work of a team and the spokesperson for everyone in it. They are expected to manage the team dynamics and always bring the best in everyone. A team leader is not expected to be the best in a team but rather help others become the best version there is and gear the team towards optimised execution.

Key Responsibilities

• Managing a small product team of 3-5 engineers (backend and frontend).
• 30% of the time spent doing management work. Outside of that actively participates in product development in the their team.
• Being involved in hiring processes for their own team and potentially help out their peers.
• In addition to being involved in hiring, also being responsible for the onboarding process of new engineers.
• By being the spokesperson for everyone in their team they are expected to manage the team dynamics and bring out the best in them.
• Giving continuous and constructive feedback on all the things.
• Helping the team to grow continuously as a group and is responsible for each direct report’s career.
• Providing guidance and coaching to the team.
• Redesign how engineering work ships with autonomous agents as the default execution layer.
• Propose and operationalize agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.
• Build reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.
• Use verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.

Requirements

• Managed an engineering team of at least 2 people.
• Extensive experience with Backend (Elixir/Phoenix or Ruby or functional programming).
• Commitment to promoting all of Remote's values within the team and the greater organisation.
• Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable.
• Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration.
• Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality.
• Solid communication skills.
• Solid knowledge of engineering and development principles and best practices.
• Proven organizational skills with attention to detail.
• Focused on efficient processes with a kind, people-first approach.
• Being able to inspire others and instill confidence.
• Good understand of team dynamics.
• Ambitious and intentional about diversity, equality and inclusion.

Practicals

• You'll report to: Engineering Manager
• Direct reports: 2-5 Engineers
• Team: Engineering
• Location: Anywhere in the world
• Start date: As soon as possible

Application process

Roughly 6 hours across 6 weeks

1. Interview with recruiter
2. Interview with Hiring Manager
3. (async) Code challenge + review
4. Interview with team members
5. Bar Raiser Interview
6. Executive Interview
7. Offer and Prior employment verification check (Read more at remote.com/employment-checks)

CSQ327R141

As a Resident Solutions Architect in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the Sr. Manager, Professional Services.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include building reference architectures, how-to's and production grade MVPs / Greenfield projects
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement strategic customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues

What we look for:

• 8+ years experience with Big Data Technologies such as Apache Spark™, Kafka, Cloud Native and Data Lakes in a customer-facing post-sales, technical architecture or consulting role.
• Comfortable writing code in either Python or Scala.
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20 - 30% of the time
• Nice to have: Databricks Certification

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

More about the role

We’re looking for an HR Business Partner to join us on a 12-month maternity cover, working 3 days per week, starting end of May / early June.

This is a true HRBP role sitting at the heart of the business supporting Burson, Hawker Britton and Barton Deakin, with strong connection into WPP locally and Burson both regionally and globally.

You’ll operate as a trusted partner to the business, balancing strategic input with hands on delivery, and working closely with leadership to drive people outcomes.

While the role offers strong ownership and autonomy, you’ll be well supported by an HR Coordinator who plays a strong advisory role, supports across all employee and candidate touchpoints, and manages day-to-day recruitment and HR operations, alongside an Office Manager, legal support, L&D resources, and WPP central and regional HR teams.

It’s a dynamic, fast paced environment with smart, high performing teams and a huge amount of exposure and learning.

What you’ll do

• Act as a trusted advisor across all people-related matters
• Drive HR across ER, performance, L&D, reward and engagement
• Support organisational design, workforce planning and change initiatives
• Partner with leaders on hiring strategy and workforce planning, with recruitment delivery supported by the HR Coordinator
• Build capability, engagement and high-performing teams
• Work closely with regional and global teams on broader people initiatives
• Ensure compliance with local employment legislation and HR best practice

Experience that Contributes to Success

• Strong HR generalist experience in a business partnering role
• Experience in a fast-paced, matrixed environment (agency experience a bonus)
• Confidence advising on ER matters and navigating employment legislation (with legal support available)
• Ability to manage multiple priorities and stakeholders
• Strong relationship building skills and a genuine passion for partnering with the business
• A proactive, solutions focused mindset and strong commercial awareness

If you’re looking for a role where you can own, influence and grow — with flexibility and strong support around you — we’d love to hear from you!

At Riot, we believe in putting players first. Our Sydney-based studio partners globally to develop a across our suite of live games, core technology and new and evolving experiences across multiple Unpublished R&D titles. Whether building foundational systems, driving production strategy, or fostering collaboration across time zones, our teams help deliver genre-defining player experiences.

As a Manager, Game Production on League of Legends, you will work closely with producers, product managers, and cross-discipline leaders to guide teams from conception through launch and live operations. You will be the custodian of strong delivery processes and ensure that collaboration with other teams runs smoothly. You will oversee a team of teams work, build work systems, ensure execution, and provide stakeholders and customers with visibility on complex deliverables. You will also ensure teams work at a sustainable pace and continuously improve. You will work with an offsite team to oversee their development of features and services and ensure they are incorporated into the team’s work system. Your role will report to the Sydney Studio Senior Manager in Game Production on League of Legends.

Responsibilities:

• Directly manage and grow production and product management craft across multiple teams and projects.
• Drive strategic alignment across initiatives to ensure work supports both local and global objectives.
• Maintain and report on project status regularly to stakeholders, customers, and dependent teams.
• Facilitate conversations, identify misalignment areas in development, and develop risk mitigation plans.
• Provide leadership guidance, mentorship, and feedback to producers and product leads.
• Foster healthy and efficient co-development practices between Sydney and partner studios.
• Champion team health, culture, and long-term sustainability.
• Identify and communicate production risks and opportunities across teams and product verticals.

Required Qualifications: 

• 8+ years of experience shipping games, applications, or software in a production/product/program management role.
• Minimum of 1 year of experience in a people management role or team leadership, coaching and mentoring.
• Proven experience leading teams through major development phases (planning, execution, release, and post-launch).
• Demonstrated experience with Agile development methodologies and frameworks.
• Strong communication skills with the ability to align diverse stakeholders across disciplines and time zones.

Desired Qualifications:

• Experience establishing metrics and data-driven improvement processes.
• Strong analytical and strategic planning skills.
• Experience fostering collaboration across distributed global teams.
• Previous experience in game development, live service operations, or related entertainment fields.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

At Riot, we believe in putting players first. Our Sydney-based team contributes to the unpublished R&D Product, collaborating globally to build next-generation features and technology. Whether focused on automation, performance, tools, or build systems, we create the foundations for great developer and player experiences.

Riot engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains. As an Engineering Manager, you’ll predominantly offer creative solutions to organizational design. You’ll also serve as a mentor for a team of engineers, overseeing performance management, growth opportunities, and accountability. 

As an Engineering Manager and tech lead of Automation & Build Systems on our unpublished MMO, you will drive initiatives and provide other engineers with a clear illustration of extraordinary engineering, while also overseeing their performance and trying to find stretch opportunities for their growth.

You will work with all team disciplines to design, implement, and iterate on modern game development workflows, pipelines, and automation. You will work in a small team alongside a product lead, technical artists, and other engineers to ensure we can efficiently deliver on our player’s dreams. We’re looking for an engineer experienced in automation and build systems whose work will ensure our MMO consistently delivers a high-quality, dependable experience that players can trust over the long term. The ideal candidate is passionate, driven, and wants to guide the technical vision of how we extend engines and optimize workflows. You will report to an Engineering Manager within R&D.

Responsibilities:

• Lead and mentor a team of 2–6 engineers through all phases of product development.
• Work across time zones to set the technical direction, in partnership with product and discipline leads, driving clarity and alignment on priorities.
• Design and implement solutions for large scale automation and build tooling across a distributed network of servers.
• Lead architecture requirements, technical design, and hands-on implementation across relevant systems, shaping the team’s technical direction and standards.
• Grow the capabilities of the team through coaching, career development, and hiring.
• Foster an engineering culture grounded in player-first, collaboration, inclusion, autonomy and best practices.
• Identify, interview, and hire software engineers to scale the team and ensure consistency in excellence between global teams.
• Work with the Core Tech Engineering Manager in Los Angeles to plan, roadmap and deliver on the needs for content creation, stability, and testing.
• Troubleshoot live service issues as part of an on-call rotation.

Required Qualifications: 

• 6+ years of development experience as a software engineer, including shipping one or more games or products on large code bases that span a range of platforms and tools.
• 2+ years experience directly leading engineering teams as a people manager.
• Proficient in C and C++, with strong debugging skills and a solid foundation in common game and software design patterns.
• Experience developing real-time online multiplayer games using Unreal Engine (or similar engine), with expertise in automation tooling, performance tooling, build pipelines, and/or telemetry.
• Demonstrated ability to collaborate effectively across multiple disciplines across time-zones, coupled with strong product sense, pragmatic decision-making, and player empathy in technical choices.

Desired Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.
• Experience developing MMO and/or large scale online games with a focus on game server architecture and automation.
• Experience working with global teams, and working with leadership across time zones.
• Skilled in managing requirements and refining game development pipelines for efficiency and scalability.
• Familiarity with Unreal Engine, including Blueprint visual scripting, and working knowledge of Iris.
• Experience working with mid-sized engineering teams and other disciplines (e.g. Tech Design, UX Design, Production) in an agile environment
• Prior experience working on global-scale game development or online services.

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

At Riot, we believe in putting players first. Our Sydney-based team is partnering globally to build next-generation features and technology on an exciting Unpublished R&D Title. The team focuses on supporting the game's visual targets and content production needs - helping our artists to realize a vibrant and rich world for players to be immersed and express themselves in.

As a Manager, Technical Artist, Rendering, you’ll help define and deliver the visual bar for our next generation of worlds. You’ll lead and grow a team of talented technical artists, providing hands-on coaching, clear direction, and thoughtful feedback that elevates both craft and collaboration. By partnering closely with Art Leadership, Environment Art, and Lighting, you’ll help shape content creation efforts and translate creative ambition into clear rendering and lighting requirements that achieve our visual targets.

As a Manager, Technical Artist, you’ll own the artist-facing interfaces to the rendering pipeline, ensuring tools and systems are intuitive, well-documented, and built to scale. You’ll work side-by-side with Engineering to evaluate performance implications, balancing stunning visual fidelity with scalability across hardware constraints. From asset pipeline optimization to evolving visual systems as the project matures, you’ll ensure lighting and rendering workflows integrate seamlessly into content creation. As a strategic cross-disciplinary partner, you’ll communicate constraints, risks, and opportunities with clarity — empowering artists with best practices while guiding leadership toward smart, sustainable technical decisions. 

You will report into the Senior Manager, Technical Art and work closely with the Tech Art Director and other members of the team abroad.

Responsibilities:

• Directly manage a team of technical artists, providing support, coaching, and guidance in how they conduct their work.
• Partner with Art Leadership, Environment Art, and Lighting to define rendering and lighting requirements needed to achieve the desired visual target.
• Own and support the artist-facing interfaces to the rendering pipeline, ensuring systems are intuitive, documented, and scalable.
• Work with Engineering to evaluate performance implications of lighting and rendering features, balancing visual quality with scalability and hardware constraints.
• Partner on asset pipeline development and optimization, ensuring lighting and rendering workflows integrate cleanly with content creation.
• Support the evolution of existing visual systems, adapting tools, workflows, and systems as needed.
• Provide guidance and mentorship to artists around lighting and rendering best practices.
• Build strong cross-disciplinary relationships to understand artist needs and communicate constraints, risks, and opportunities to leadership.

Required Qualifications: 

• 6+ years of professional experience as a Technical Artist in games or a related industry.
• Experience with Unreal Engine lighting, rendering, and scripting systems.
• Proficiency with one or more industry standard content creation tools such as Autodesk Maya, 3DS Max, Adobe Suite, ZBrush, Houdini, Substance Suite, or Blender.
• In-depth understanding of real-time rendering principles, lighting models, and optimization strategies for real-time environments.
• Proven experience partnering closely with engineers to support or drive engine-level changes that meet artistic goals.
• Strong understanding of art production pipelines and the ability to translate artistic requirements into usable, production-ready tools or processes.
• Excellent communication skills and the ability to act as a bridge between art and engineering.
• Proactive, responsible, and comfortable owning ambiguous or evolving problem spaces.

Desired Qualifications:

• Experience working on a large-scale, AAA game with a sizable, cross-disciplinary team.
• Familiarity with modern Unreal Engine rendering features such as Lumen, Nanite, PCG, dynamic lighting systems, and weather-driven lighting.
• Experience contributing to or supporting content creation efforts during early or transitional production phases.
• Experience with scalable systems, tools, or pipeline development for large teams.
• Experience working with performance profiling and optimization in collaboration with engineering.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

CSQ327R30

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

CSQ227R247

The Engagement Manager is responsible for helping customers accelerate value through the adoption of the Databricks platform working with them defining and orchestrating the required engagement to ensure success.

As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners Support and Product Teams on campaigns, programs, and content. You will report to the Sr. Director, Professional Services

The impact you will have:

• Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission
• Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions
• Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services
• Develop commercial models including leveraging Databricks and Partner investment vehicles to help address our customer budgetary constraints for success.
• Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training KPIs.
• Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer
• Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary
• Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations

What we look for:

• Data and AI domain knowledge and experience working with customers to realise business value through to production implementations
• Proven experience in senior customer-facing roles that require a mix of influencing, validating, negotiating, understanding and execution
• Excellent customer-facing skills and the ability to communicate with and develop strong relationships at all levels including with senior executives both internally and externally
• Consistent track record of identifying customer needs and successfully implementing solutions
• Demonstrate strong leadership experience, the ability to enforce good project governance and drive delivery excellence
• Strong service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured program plans that deliver against such outcomes
• Proven experience in estimating effort and scope for services 
• Proven experience in meeting and achieving KPI and targets including CSAT, Bookings and Revenue.
• Outstanding communication and customer relationship skills

More About The Role 

We’re looking for an Account Manager (Corpsumer) to join Burson in Sydney, working across a mix of corporate and consumer clients and delivering integrated, reputation-led communications. 

This role suits someone with a corpsumer background, bringing experience across B2C campaigns with exposure to B2B, and growing capability in issues-rich environments. A key focus for this role is a strong Data & Intelligence mindset, using insights, audience data and performance metrics to shape campaigns and strengthen outcomes. 

Working closely with senior team members, you’ll help shape and deliver integrated campaigns across earned, social, digital and influencer channels, while managing day-to-day delivery and building strong client relationships. It’s a fast-paced role with strong exposure, offering the opportunity to grow your skills across strategy, execution and integrated communications. 

What You’ll Do 

• Lead day to day account management, ensuring campaigns are delivered on time and to a high standard
• Support the development of campaign strategies, PR plans and content calendars
• Drive execution across integrated campaigns spanning earned, social, digital and influencer
• Apply a Data & Intelligence lens to your work, using insights to inform planning, optimise performance and strengthen results
• Build and nurture relationships with media, influencers and key stakeholders
• Support issues and crisis workstreams, building confidence in navigating sensitive situations
• Develop high quality content including press releases, pitches and social content
• Use proprietary AI tools to support content development, research and campaign planning, improving speed and quality of outputs
• Leverage AI assisted approaches to media monitoring, reporting and performance analysis, helping turn data into sharper insights
• Manage campaign trackers, reporting and documentation with strong attention to detail
• Mentor and support junior team members, contributing to team capability
• Contribute to new business proposals, case studies and organic growth opportunities 

Experience That Contributes To Success 

• 4+ years experience in consumer PR or communications, with exposure to corporate work (corpsumer)
• Experience delivering B2C campaigns, with some exposure to B2B
• Strong Data & Intelligence capability, with proven experience using insights and performance data to shape campaigns and demonstrate impact
• Exposure to or interest in issues and crisis communications
• Familiarity with AI tools (e.g. generative AI, AI-powered analytics) and a willingness to integrate them into day-to-day workflows
• Curiosity about emerging technology and how it can improve campaign performance and efficiency
• Strong media relations and content development skills
• Highly organised, with the ability to manage multiple priorities in a fast paced environment
• A proactive, solutions focused mindset with strong attention to detail 

#Hiring #AccountManager #ConsumerPR #CorporateCommunications #SydneyJobs #PRCareers #DataDriven #Burson #OneBurson 

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

More About The Role 

We’re looking for an Account Manager to join our dynamic Consumer & Brand team, working across a portfolio of globally recognised lifestyle clients to deliver integrated, culturally relevant campaigns.

This role is ideal for someone from a consumer agency or in-house brand background, with strong pitching experience and a clear strength in either earned creative or social & influencer.

You’ll bring the ability to land ideas in culture, whether through standout earned moments or by activating the right creators and platforms to drive reach and relevance.

As an Account Manager, you’ll lead the day-to-day delivery of campaigns across earned, social and influencer channels. Working closely with senior team members, you’ll help shape work that cuts through, build strong media relationships, and drive meaningful coverage.

It’s a hands-on role with real ownership, offering the opportunity to further develop your creative thinking, strategic capability and client management skills in a fast-paced, supportive and empowering environment.

If you’re ready to make a significant impact and thrive on ownership, we want to hear from you.

What You’ll Do 

• Manage and optimise the full lifecycle of client campaigns, from meticulous planning, timeline adherence, execution and impactful post-campaign reporting.
• Develop and implement earned creative PR strategies and dynamic content calendars, meticulously crafting pitches and creative angles that secure premium earned media coverage across diverse platforms, including social channels.
• Drive and evolve the influencer marketing program, encompassing strategic partner discovery, bespoke campaign ideation, content oversight, performance analytics, and actionable insights.
• Ignite and contribute to innovative campaign development, consistently pushing creative boundaries to deliver culturally relevant work that resonates deeply with target audiences.
• Curate and elevate all communication assets, ensuring consistency and quality across press releases, media materials, and engaging social content.
• Harness Burson’s AI capabilities for expedited content generation, advanced media research, and predictive trend analysis, enhancing campaign efficiency and strategic foresight.
• Forge and maintain strong, collaborative relationships with journalists, key influencers, and strategic partners to amplify brand messaging.
• Act as a dedicated mentor for junior team members, fostering their professional development and actively participating in pitches and new business growth opportunities. 

Experience That Contributes To Success 

• 3+ years' experience in consumer lifestyle PR
• Experience working in fast paced agency environment(s) or in-house roles Familiarity with AI tools (e.g. generative AI for content, research and ideation) and an openness to using them across campaign workflows
• Strong pitching experience with a proven track record of securing coverage in top tier Australian press 
• Strength in either earned creative or social and influence, with examples of work that has landed in culture is a bonus 
• Interest in how emerging technology and platforms can strengthen creative campaigns and audience engagement
• Strong writing and content development skills
• Confidence managing multiple workstreams and deadlines
• A proactive, creative and solutions focused mindset 

#Hiring #AccountManager #ConsumerPR #LifestylePR #SydneyJobs #PRCareers #CreativePR #InfluencerMarketing #Burson #OneBurson 

More About The Role 

We’re looking for a Senior Account Manager to join our corporate and public affairs team, working across a portfolio of clients and delivering strategic, reputation-led communications. 

This role suits someone with a strong corporate communications background, who thrives in issues and crisis environments and is confident across stakeholder engagement and public affairs. 

You’ll bring the ability to influence and advise senior stakeholders in complex environments, alongside a strong understanding of how reputation is shaped through media, industry voices, policy stakeholders and executive positioning. You understand that influence today goes beyond traditional media, spanning executive voice, digital platforms and trusted third-party advocates, and know how to bring this together into integrated, high-impact programs. Experience in fintech is highly regarded. 

Working closely with account directors and senior leaders in the business, you’ll lead client relationships and drive strategic programs, providing trusted counsel and guidance. You’ll play a key role in shaping influence strategies, identifying and engaging the voices that matter, from media and analysts through to policymakers and business leaders, to build credibility and impact for clients. 

It’s a high visibility role with real breadth, offering exposure across strategy, client leadership and commercial responsibility, with the opportunity to step up and grow your impact. 

What You’ll Do 

• Lead day to day client relationships, acting as a trusted advisor across corporate and public affairs
• Provide strategic counsel on reputation, issues and crisis, bringing a calm and considered approach
• Drive the development and delivery of integrated communications programs and campaigns
• Shape and deliver influence strategies, identifying and engaging the voices that matter across media, industry, policy and business
• Navigate and lead engagement across media, government and key stakeholder groups
• Support executive positioning and thought leadership, helping senior leaders build credibility and presence
• Oversee content, reporting and outputs, ensuring work is high quality and insight led
• Influence senior stakeholders, building trust and guiding decision making
• Use industry leading AI tools to enhance research, planning and content development, working faster and producing sharper, more insight-led outputs
• Apply AI driven approaches to media monitoring, stakeholder mapping and reporting, turning data into actionable intelligence for clients
• Mentor and support junior team members, contributing to a high performing team culture
• Manage budgets, scopes and resourcing, maintaining strong commercial oversight
• Identify opportunities for organic growth and new business support 

 Experience That Contributes To Success 

• 5+ years’ experience in corporate communications, public relations, or related fields
• Proven capability in issues and crisis management
• Experience across stakeholder engagement and public affairs
• Experience shaping or delivering influence strategies across media, executive voice or key stakeholder groups
• Demonstrated ability to influence and advise senior stakeholders
• Strong strategic thinking, with the ability to navigate complex environments
• Excellent communication and writing skills
• Commercial awareness and ability to manage multiple priorities in a fast paced setting
• Confidence using AI tools (e.g. generative AI, AI-powered research and analytics) to enhance the quality and efficiency of communications work
• A mindset of curiosity and adaptability when it comes to emerging technology and how it can strengthen client outcomes
• Experience in fintech is highly regarded 

#Hiring #CorporateCommunications #PublicRelations #SydneyJobs #PRCareers #Fintech #Burson #OneBurson 

As a Workday Certified Project Manager, you are responsible for ensuring the successful completion of the project deliverables (e.g., charter, governance, project/staffing plan, issue logs, etc.) and work with the Client project manager to govern milestone deliverables such as Design sign off, Testing approvals, and address any other issues that stand in the way of project success. The Project Manager anticipates and/or identifies scope slip and champions project governance managing to the agreed budget and delivering the project profitably.

This remote role can be located anywhere in Sydney or Melbourne and must have valid authorization to work in Australia. 

KEY EXPECTATIONS

• Holds a current Workday HCM or Financials and Workday Project Manager certifications as well as additional training with the goal of becoming an expert in Workday's Implementation Methodology and leverage it on all engagements
• Manage the implementation of 2+ simultaneous projects
• Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW or Change Order
• Provide guidance and mentoring to other Project Managers working on their implementations
• Ensure projects are properly planned and staffed
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or time frames
• Work with Workday Delivery Assurance to ensure compliance with agreed to checkpoints
• Ability to effectively present at Executive and Project Team levels & understand the needs of each audience
• Facilitate clients’ intellectual and practical adoption of Workday best practices
• Identify opportunities to position other service offerings
• Maintain clients’ ongoing satisfaction, ensuring Intecrowd is reputable and referenceable once in production
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with Change Orders in the event they're asking Intecrowd to perform tasks that are outside the scope of the SOW
• Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs
• Contribute to and mold a culture of continuous education amongst your colleagues, mentees, and managers - serve as a professional role model

REQUIRED SKILLS AND EXPERIENCE

• Current Workday Partner PM/EM Certification 
• 3+ years’ experience project managing Workday HCM, payroll or financial implementations with medium or large enterprise clients
• Consulting experience either as an internal consultant or with a consulting/software company
• Experience implementing Workday, Oracle, SAP, PeopleSoft or Salesforce 
• Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services procurement
• Excellent organization, time management, and communication skills
• Passion for providing exceptional customer service
• Business development skills
• Previous service sales experience a plus. Successful candidates have a balance of functional (business) and technical experience
• This is a remote position, potential travel expectation is +/-30% depending on project requirements

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

You’ll contribute to building reliable, high-quality software across our .NET and modern JavaScript stack. Working alongside experienced engineers, designers, and product managers, you’ll help deliver new product capabilities while maintaining and improving existing systems.

This is a role designed for engineers early in their careers who want to grow quickly by working on real production systems. You’ll develop strong engineering fundamentals, learn modern development practices, and gain experience across the full software development lifecycle.

• Contributing to the development of web applications using C#, .NET (Core, MVC, Web API), and SQL Server.
• Building modern, responsive user interfaces using JavaScript and TypeScript, with exposure to frameworks such as React.
• Collaborating with engineers, designers, and product managers to design, build, test, and release product features.
• Writing clean, maintainable code that meets engineering standards for performance, reliability, and security.
• Working with quality assurance teams to identify, troubleshoot, and resolve issues during development and testing.
• Learning and applying engineering best practices across testing, observability, and system reliability.
• Using AI-assisted development tools to support coding, debugging, documentation, and learning while maintaining code quality and correctness.
• Continuously building your technical knowledge and contributing ideas that improve our products and engineering practices.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

What Sets You Apart  

• 1–2 years of professional software development experience, including internships, co-op placements, or relevant project work.
• Foundational knowledge of web development technologies including HTML, CSS, and JavaScript.
• Exposure to modern programming languages or frameworks such as C#, .NET, React, or similar technologies.
• Basic understanding of software development concepts such as APIs, databases, version control, and debugging.
• Strong curiosity for learning new technologies and improving engineering skills.
• Ability to work collaboratively within a team and communicate effectively in a distributed environment.
• Curiosity about emerging technologies, including AI-assisted development tools.
• Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
• Ideal for engineers who are eager to learn, motivated to build great software, and excited to grow alongside experienced teammates.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Role: Customer Success Manager (Gen AI Workflows)

Location: Sydney, Australia

About the role:

You are here to operationalise Generative AI for enterprise marketing teams. This is not a support ticket role. Your job is to codify, embed, and scale AI workflows using our flagship products: Pencil Pro (Gen AI creative generation) and Share of Model (LLM brand perception & visibility).

You will move clients from ad-hoc experimentation to industrial-scale adoption, proving that Gen AI builds brands better, faster, and cheaper.

The Products:

• Pencil Pro: The enterprise-grade Gen AI platform. You will help clients generate on-brand ad creatives, video, and copy at scale, navigating "no-train" clauses, brand safety, and prediction models.
• Share of Model (SoM): The new SEO. You will guide clients on how to measure and optimise their brand’s visibility and sentiment across major LLMs (ChatGPT, Gemini, Claude), turning "share of search" into "share of model."

What you will be doing: 

1. Codify (Workflow Design)

• Architect Gen AI Playbooks: Translate loose client objectives into rigid, repeatable workflows within Pencil Pro. Define exactly how a marketing brief becomes a finished asset using our AI agents.
• Insight-to-Action Loops: Operationalise Share of Model data. Don’t just report on LLM sentiment; build workflows where SoM insights directly trigger new creative generation in Pencil.
• Governance & Safety: establish the "rules of the road" for client teams, ensuring they leverage enterprise features (data ring-fencing, role-based access) to innovate without risk.

2. Embed (Adoption & Change Management)

• Drive Usage, Not Just Logins: embed Pencil Pro into the daily "muscle memory" of creative and media teams. Move them from legacy manual production to AI-assisted creation.
• Strategic QA: Act as the strategic layer between the client and the platform. Regularly audit client outputs (ads, copy) to ensure the AI is being prompted effectively to hit brand guidelines.
• Stakeholder alignment: Map the client organisation. Secure buy-in from CMOs down to performance marketers.

3. Scale (Growth & ROI)

• Prove Value: Deliver ruthless ROI analysis. Show clearly how Gen AI has reduced CPA (Cost Per Action) or slashed production time/costs compared to their old agency model.
• Expansion: Identify opportunities to roll out workflows from a single pilot brand to the client’s entire portfolio (Global/Regional expansion).
• Product Loop: Aggressively feed Australian market feedback to our product engineering teams to shape the roadmap of Pencil and SoM.

What you need to be great in this role: 

1. Professional Experience (The Foundation)

• 3-5 Years in High-Growth SaaS or AdTech: You have managed enterprise accounts at a top-tier SaaS company, a performance marketing agency, or a digital transformation consultancy.
• The "Hybrid" Background: Ideally, you have straddled the line between technology and creative. You understand how a marketing brief is written (Agency side) and how software is deployed (SaaS side).
• Proven Retention & Expansion: You don't just "keep" clients; you grow them. You can point to specific examples where you identified an upsell opportunity through usage data and successfully expanded the account.

2. Technical & Product Aptitude (The "Gen AI" Factor)

• Workflow Architect: You have a track record of deconstructing messy human processes and rebuilding them into software-defined workflows. You can look at a creative production line and instantly spot where AI agents should be injected.
• Prompt Literacy: You possess a sophisticated understanding of how to prompt Large Language Models (LLMs) and diffusion models. You understand the nuance between a "bad output" and a "bad prompt" and can coach clients to fix the latter.
• Data-Driven Storytelling: You are comfortable working with unstructured data. You can take "Share of Model" analytics (share of voice, sentiment analysis) and weave them into a coherent strategy that convinces a CMO to shift their budget.

3. Commercial & Strategic Mastery (The "Trusted Advisor")

• Challenger Mentality: You are not a "yes" person. You are comfortable challenging a client's outdated thinking. When a client tries to use Pencil Pro like a traditional stock image library, you have the confidence to correct them and steer them toward scalable generation.
• Executive Presence: You can hold the room with a CMO one hour and a Creative Director the next. You translate "tokens and context windows" into "speed-to-market and cost-savings" without friction.
• Change Management Expert: You understand that Gen AI is a cultural shock. You have experience navigating organizational resistance, training skeptical teams, and turning detractors into champions.

Req ID: 16783

#LI-DB1 #LI-Hybrid