Title: Data Analyst 

Location: Austin, TX  (Flexible / Hybrid)

Reporting to: Director, GTM 

About Hippo:

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About This Role:

The Data Analyst will play a key role in supporting Hippo’s Business Enablement & Insights function by driving analytics across both growth and core insurance domains, including sales, marketing, retention, claims and underwriting. 

This role goes beyond traditional reporting—focusing on translating complex data into actionable insights that drive profitable growth, operational efficiency, and risk-aware decision-making. The analyst will partner closely with leaders across Sales, Marketing, Underwriting, Claims, and Product to monitor performance, diagnose drivers, and identify opportunities to optimize outcomes across the business. 

As part of a centralized analytics team, this individual will help ensure consistent metrics, strong data foundations, and high-impact insights that directly support Hippo’s strategic and financial goals. 

About You: 

You have a bias for action and enjoy driving initiatives from insight to impact — innovating not just for the sake of it, but to move the needle on outcomes that matter. You bring strong analytical skills and experience in business analytics across growth (GTM) and/or insurance domains such as retention, underwriting, and claims. You act like an owner: going beyond reporting to identify trends, diagnose root causes, and recommend clear, actionable next steps. You are detail-oriented and proactive, continuously looking for opportunities to improve performance. You thrive in cross-functional environments, embrace diverse perspectives to sharpen your thinking, and communicate insights in ways that resonate with stakeholders across the business — because you know that the best results come from being in it together.

What You’ll Do:  

• Build and maintain dashboards to track performance across growth and insurance KPIs (e.g., conversion, retention, loss ratio, claims efficiency, underwriting performance).  
• Analyze trends and performance drivers across Sales, Marketing, Retention, Claims, and Underwriting, surfacing insights that impact growth and profitability.  
• Identify root causes of performance fluctuations and proactively highlight areas requiring action.  
• Partner with stakeholders across GTM and insurance functions to inform data-driven strategies and operational decisions.  
• Support retention and lifecycle analytics, including churn drivers, LTV, segmentation, and customer experience insights.  
• Contribute to claims and underwriting analytics, identifying opportunities to improve efficiency, risk selection, and loss outcomes.  
• Collaborate with Technology and Data Engineering teams to define data requirements and improve data quality, tracking, and accessibility.  
• Develop executive-ready reports and presentations with clear insights and recommended actions.  
• Support forecasting, scenario modeling, and performance tracking against AOP and strategic targets.  

Must Haves: 

• 3–5 years of experience in business analytics, strategy, or operations (experience in insurance or insurtech is a plus).  
• Strong analytical and technical skills (SQL, Excel, Tableau).  
• Experience working with performance metrics across growth and/or insurance domains (e.g., marketing funnels, retention, claims, underwriting).  
• Ability to translate complex data into clear, actionable insights for senior stakeholders.  
• Strong communication skills and ability to influence cross-functional partners.  
• A proactive problem solver who takes ownership and drives outcomes.  
• Comfortable operating in a fast-paced, dynamic environment with evolving priorities.  

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Relocation Assistance - Support available for qualified candidates relocating to one of our hub locations
• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Title: Actuarial Data Scientist

Location: San Francisco Bay Area, CA / Austin, TX / Dallas, TX / Morristown, NJ (Flexible / Hybrid)

Reporting to: Director, Actuarial

Open to Relocation? We’ve Got You Covered: 

This role is open to candidates willing to relocate to one of our hub locations. Hippo offers relocation assistance to support your move, so you can focus on doing impactful work—not the logistics of getting here.

About Hippo:

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About This Role:

We’re hiring an Actuarial Data Scientist to lead loss cost modeling for Hippo's Homeowners program. This role will own the design, development, and deployment of predictive models for frequency and severity, ensuring strong alignment with pricing strategy and business objectives. You'll build and scale Python-and SQL-based tooling that embeds expected loss ratio and segmentation analytics into reusable, production-ready workflows. In addition to leading loss cost modeling, you'll have the opportunity to expand the team's modeling capabilities across the demand and aggregation models to inform broader pricing and business mix decisions. 

About You:

You are a hands-on leader with a strong background in loss modeling. You bring structure to ambiguity, enjoy building scalable work, and take pride in developing people on your team. You think critically about model maintenance cost and you balance scientific rigor with practical business impact. You communicate clearly, document thoroughly, and operate with a strong sense of ownership.

What You’ll Do:

• Lead a homeowners insurance modeling, setting clear priorities, technical standards, and best practices while fostering a culture of ownership, rigor, and continuous improvement 
• Own the design and annual build of our by-peril loss models
• Expand modeling capabilities across conversion, retention, and aggregation to inform pricing strategy, business mix, and portfolio performance 
• Implement and scale models within our Airflow-based Python modeling pipeline, ensuring robust testing, validation, reproducibility, and long-term maintainability
• Develop reusable analytical tooling and workflows that improve efficiency, consistency, and scalability across the actuarial team
• Partner cross-functionally with Insurance Product, Underwriting, and Engineering to translate complex modeling insights into clear business recommendations and ensure successful production deployment

Must Haves:

• Bachelor’s degree in statistics, mathematics, data science, or another quantitative field
• 5+ years of experience in data science, analytics, or actuarial modeling within personal lines P&C insurance
• Strong experience with loss cost modeling; exposure to demand, underwriting, and/or claims modeling
• Knowledge of actuarial principles as they relate to insurance pricing
• Advanced proficiency in Python and SQL
• Excellent communication skills and ability to build trust with stakeholders at all levels

Nice to Haves:

• Actuarial credentials - ACAS/FCAS
• Master’s degree in a quantitative discipline
• Experience working in modern data platforms, including familiarity with cloud infrastructure (e.g., AWS) and workflow orchestration tools (e.g., Airflow)

The base pay range for this role is $145,000- $160,000 for our Texas (Austin and Dallas regions). The SF Bay Area (and New Jersey) base pay range for this role is $155,000- $180,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands. 

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Relocation Assistance - Support available for qualified candidates relocating to one of our hub locations
• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Title: Lead / Principal Product Manager, AI 

Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA (Hybrid) 

Reporting to: Chief Product Officer 

*This role can be filled at either the Lead or Principal level. Final leveling will be determined based on the candidate's depth of experience, scope of past impact, and demonstrated leadership. 

About Hippo: 

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home. 

About This Role: 

Hippo is looking for an AI product leader to identify, build, and scale high-impact AI-powered products across our business — driving growth, operational excellence, and seamless customer experiences. 

This is a hands-on, 0→1 builder role. You'll work with small, scrappy cross-functional teams to move quickly from problem discovery to prototype to production. Success in this role means shipping real AI solutions, learning fast, and translating emerging technology into measurable business impact. 

You'll partner closely with Product, Engineering, Data, Operations, and Business teams to ensure AI is deployed responsibly, transparently, compliantly, and effectively. 

You will be the champion and evangelist of AI internally with both technical and non-technical teams to continue to unlock more use cases and value across the organization. 

If you are passionate about harnessing AI to transform operations, risk management, and customer experiences into best-in-class capabilities, this is the role for you. 

What You'll Do: 

• Identify and own high-impact AI opportunities across Hippo’s products and operations, grounded in real customer and business problems across service, claims, underwriting, finance, product teams, and end-customers 

• Build and ship AI-powered products — working hands-on with engineers, data scientists, and third-party tools to prototype, test, deploy, and iterate in production 

• Lead end-to-end product execution, from problem framing and success metrics through launch, adoption, and continuous improvement 

• Make smart build vs. buy decisions and define MVP scopes that balance speed, quality, and long-term scalability 

• Design effective human-AI workflows that are intuitive, trustworthy, and aligned with how teams actually work 

• Champion responsible AI practices, partnering with the AI Committee to ensure transparency, explainability, and compliance 

• Evangelize and build momentum through delivery, then help teams adopt and extend successful AI solutions across the organization 

Must Haves: 

Required for both levels: 

• Demonstrated ability to translate ambiguous business problems into shipped solutions with measurable impact 

• Comfort rolling up their sleeves to shape MVPs, workflows, experiments, and early production systems 

• Thinks end-to-end from data inputs to model outputs to user experience and business outcomes 

• Passion for emerging technologies and hands-on experience with latest AI models & tools. Excited to help Hippo build trust-centered AI experiences 

• Experience shipping products from early concept through launch and iteration in real-world environments 

• Strong understanding of the AI/ML product lifecycle (data readiness, modeling, deployment, monitoring, iteration) 

• Bachelor's degree in Computer Science, Data Science, Statistics, or equivalent practical experience 

For the Lead Product Manager level: 

• 6+ years of product management experience building high-impact products and features, with at least 1 year working with AI products 

• 2+ years of product management experience in insurance or other regulated financial services 

For the Principal Product Manager level: 

• 8+ years of product management experience building high-impact products and features, with at least 2 years working hands-on with AI products 

• Proven track record of setting product strategy, influencing senior leadership, and driving cross-functional alignment at scale 

Nice to Haves: 

• Advanced degree (MS or MBA) 

• 2+ years of product management experience in insurance or other regulated financial services. 

• Experience with AI governance, model risk management, or explainability frameworks 

• Insurance certifications (CPCU, ARe) or analytics certifications 

Benefits and Perks 

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 

• Equity - This position is eligible for equity compensation  

• Training and Career Growth - Training and internal career growth opportunities 

• Flexible Time Off - You know when and how you should recharge 

• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 

• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees 

The San Jose, CA and Morristown, NJ base pay ranges for this role are: 

• Principal Product Manager: $175,000 - $262,000 

• Lead Product Manager $160,000 - $230,000 

Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.  

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Title: Director, Program Business

Location: Morristown, NJ / Dallas, TX / Austin, TX 

Reports To: Chief Program & Underwriting Officer, Spinnaker

About Hippo: 

Hippo Holdings consists of national property and casualty insurance companies—including Spinnaker Insurance Company and its subsidiaries, rated A- (VIII) by A.M. Best—along with an insurance agency and a managing general agent. Enabled by technology, Hippo brings products to market through a diversified range of offerings sourced from both owned and third-party programs, available on an admitted and surplus lines basis. We partner with innovative market leaders across personal, commercial, and specialty lines, as well as traditional and non-standard opportunities.

About You:

We are seeking a committed, experienced, and energetic individual to join our team. This is a collaborative leadership role accountable for program management and underwriting of a sub-portfolio of programs within Spinnaker. The ideal candidate will be self-motivated, a change leader that challenges and continuously improves existing processes and procedures, as well as a subject matter expert in personal lines, commercial lines, program management and compliance. 

What You'll Do:

A Director, Program Business, Spinnaker, you will act as “CEO” of a number of Spinnaker programs. You will have primary P&L responsibility for the book of business, and you will be responsible for setting program annual goals which will include strategies and tactics for profit, growth, expense management, and allocation of catastrophe capacity. A key strategic part of the role is relationship management, and you will act as the primary interface with each program, to include their Claims TPA, reinsurers and the brokers.

Day-to-day responsibilities include:

• Represent your assigned programs as a member of the Spinnaker senior leadership team
• Accountable for ensuring your programs are in compliance with our contractual terms and follow all regulatory compliance requirements
• State filing review/signoff along with broader program-specific teams
• Quality and accuracy of the deal-specific business terms
• Responsibility for each program meeting strategic objectives as stated by the CEO and senior leadership team
• Oversight of onboarding checklist(s) for new programs assigned to you
• Oversight of renewal strategy in collaboration with Finance and Operations
• Collaborate with Finance and Operation to ensure monthly reinsurer reporting are done correctly
• Collaborate with Finance and Operation to ensure account reconciliation, including review and approval of account balances due MGAs/reinsurers
• Collaborate with Finance and Operation to ensure claims and treaty reporting, including review and approval of program-specific claims and IBNR are done correctly
• As needed, participate in the new business development process, in collaboration with the broader team
• Review of potential new business opportunities
• Collaborate with the Hippo Reinsurance team to ensure:
• Specific reinsurance placements are done correctly and timely
• Participate in industry conferences/events; marketing and reinsurer visits as needed

As owner of each program, and in addition to the broader duties outlined above, program specific responsibilities include:

• Overall P&L responsibility for programs in your portfolio. Implement action steps to improve underwriting results of programs as necessary
• Develop annual growth and profit plans for the program
• Develop and/or amend underwriting guidelines specific to each program
• Plan, manage, and evaluate work of program administrators/MGAs
• When applicable, develop and manage CAT management objectives including PML management in conjunction with Hippo risk management department
• Direct responsibility for portfolio management of assigned programs including but not limited to, management/allocation of limit accumulations, remediation or culling of unprofitable business, and oversight of remediation of MGAs with unsatisfactory audit results
• Work with program brokers and MGAs to place reinsurance specific to the program and coordinate with Hippo risk management department. Responsible for ensuring signed reinsurance agreements are loaded to contract database (Lexion)
• Collaborate with Spinnaker Claims department to monitoring claim activity on program and act where appropriate (e.g. underwriting guidelines, forms development, claims operations)

Key Program Audit responsibilities include:

• Conduct underwriting audits and quality reviews to validate compliance with all underwriting guidelines and quality standards are met
• Conduct termination and run-off processes for discontinued programs

Must Haves:

• 7+ years of risk management experience in personal and/or commercial insurance positions of increasing responsibility required
• Bachelor’s degree required
• Proficient with setting and negotiating Reinsurance Programs
• Contract Drafting experience
• Experience with coverage analysis
• Understanding of technical claims proficiency and execution of best claim practices
• Understanding of insurance concepts such as contracts, policy forms, reinsurance, state regulation, and claims coverage
• Strong business acumen and ability to collaborate with other departments and stakeholders
• Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency
• Strong organizational and analytical skills with ability to conduct analysis on unstructured data
• Intermediate Excel skills are required
• Customer-service and relationship oriented

Nice to Have:

• Professional designations desired (CPCU, ARM, AIC, SCLA, etc.)

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available for onsite employees 

The Morristown, NJ base pay range for this role is $150,000 - $250,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Claims Examiner – Spinnaker

Job Title: Claims Examiner – Partner Programs

Location: Austin, TX / Dallas, TX / Bedminster, NJ

Reports To: Claims Program Manager or Claims Manager

About Hippo

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About The Role:

The Claims Examiner – Partner Programs is responsible for the timely and accurate review and approval of claims exceeding the TPA’s/Claim Administrator’s authority, in accordance with company guidelines, regulatory requirements, and best claim practices. This role analyzes coverage, authority requests for reserves and payment on claims through resolution, including communication with internal and external stakeholders.

What You’ll Do:

Claim Handling & Investigation

• Review claims submitted by TPAs and authorize reserves and payments where those amounts exceed the TPA’s authority
• Provide guidance to TPAs to ensure proper investigation and timely, equitable disposition of claims, including retention of experts and/or attorneys where needed
• Assist TPA with coverage analysis, seeking underwriting assistance where appropriate
• Review and approve reservation of rights and coverage denial letters to ensure accuracy and consistency in coverage analysis
• Review claims to ensure appropriate reserve levels and that changes are made on a timely basis
• Refer claims more than authority to supervisor
• Prepare notifications to underwriters and reinsurers for large or contentious claims
• Review and approve TPA funding requests within authority
• Participate in claim file audits to monitor TPA performance
• Assist with preparation of reports for underwriting, agents, insureds or state agencies as needed

Communication & Service

• Provide clear and professional communication to TPAs/Claim Administrators, brokers, and program partners
• Issue timely claim correspondence, status updates, and regulatory notices
• Participate in claim reviews and provide updates to management as requested
• Escalate complex coverage or high-exposure matters to senior leadership

Compliance & Reporting

• Ensure claim handling complies with regulatory requirements and internal guidelines
• Maintain proper documentation in claim management systems
• Support data calls, audits, and reporting requests
• Assist with reinsurer reporting requirements when applicable

Professional Development

• Participate in training programs and technical development opportunities
• Seek feedback and coaching to continuously improve claim handling skills
• Contribute to team collaboration and knowledge sharing

What You Bring:

• 2–5 years of claims handling experience in property, casualty, or specialty lines
• Basic understanding of insurance coverage principles and policy interpretation
• Experience investigating and resolving claims, including exposure analysis and reserving
• Strong written and verbal communication skills
• Organizational skills with the ability to manage a caseload effectively
• Ability to work collaboratively with internal teams and external partners
• Proficiency in Microsoft Office applications (Excel, Word, Outlook)

Nice to Have:

• Experience working with TPAs or program business
• Exposure to litigated claims
• Professional designations in progress or interest in pursuing (AIC, ARM, CPCU, etc.)

The base pay range for this role is $80,000- $95,000 for our Texas (Austin and Dallas regions). The SF Bay Area (and New Jersey) base pay range for this role is $90,000- $106,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands. 

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Relocation Assistance - Support available for qualified candidates relocating to one of our hub locations
• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Job Title: Claims Manager – Partner Programs

Location: Austin, TX / Dallas, TX / Morristown, NJ

Reports To: Senior Claims Program Manager / Head of Claims, Spinnaker (Director, Claims-Partner Programs)

About Hippo: 

Hippo Holdings consists of national property and casualty insurance companies—including Spinnaker Insurance Company and its subsidiaries, rated A- (VIII) by A.M. Best—along with an insurance agency and a managing general agent. Enabled by technology, Hippo brings products to market through a diversified range of offerings sourced from both owned and third-party programs, available on an admitted and surplus lines basis. We partner with innovative market leaders across personal, commercial, and specialty lines, as well as traditional and non-standard opportunities.

About You:

The Claims Manager – Partner Programs is responsible for the day-to-day oversight and performance management of assigned programs and Third-Party Administrators (TPAs). This role ensures claims are handled in accordance with established guidelines, regulatory requirements, and service expectations while supporting strong claim outcomes and partner relationships.

What You’ll Do:

Program Oversight & Execution

• Oversee claims handling for assigned programs to ensure compliance with claims guidelines, coverage intent, and regulatory requirements
• Monitor TPA performance including timeliness, reserving accuracy, and overall claim quality
• Conduct file reviews and QA audits to identify trends and improvement opportunities
• Assist in implementation and maintenance of claims guidelines and best practices
• Support onboarding of new programs including TPA setup, workflows, and reporting requirements

Operational Support & Reporting

• Analyze claims data and KPIs to identify emerging trends and performance issues
• Prepare stewardship and performance reports for internal stakeholders and program partners
• Track and follow up on corrective action plans
• Support reinsurance reporting and documentation requirements
• Assist with regulatory audits, data calls, and compliance reviews

Stakeholder Collaboration

• Serve as a primary point of contact for TPAs on routine matters
• Partner with underwriting, actuarial, finance, and legal teams
• Participate in program-level meetings and continuous improvement initiatives

Professional Development

• Build expertise in coverage analysis, reserving, litigation management, and regulatory compliance
• Support senior team members on complex claims
• Participate in training and development opportunities

Must Haves:

• 5–8 years of claims handling or program oversight experience
• Experience working with TPAs, MGAs, or delegated authority programs preferred
• Strong understanding of claims fundamentals
• Familiarity with multi-state regulatory environments
• Strong analytical, organizational, and communication skills
• Proficiency in Microsoft Excel and claims systems

Nice to Have:

• Experience in program business or fronting carrier environment
• Exposure to reinsurance reporting
• Industry designations such as AIC, CPCU, or ARM preferred

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available for onsite employees 

The Morristown, NJ base pay range for this role is $120,000 - $150,250. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.

Join AIR as a Senior Systems Programmer and use your experience and expertise to help us deliver on our mission: to generate and use rigorous evidence that contributes to a better, more equitable world for all. This position will help drive innovation in data science, architect scalable programming solutions, and influence strategic decisions across AIR’s health portfolio. 

The Senior Systems Programmer will report to AIR's Healthcare Innovations Team, which supports high-quality implementation and produces rigorous evidence on the effectiveness of new approaches to care and payment—translating findings into actionable insights for policymakers, payers, providers, and patients.

This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s U.S. office locations. This does not include U.S. territories. for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

The responsibilities for the position include:

• Lead and support the design, development, and implementation of advanced programming solutions for large-scale health research and evaluation projects. 
• Oversee data management workflows, including data extraction, transformation, validation, and integration from multiple sources (e.g., claims, EHR, survey data). 
• Develop and optimize reusable code libraries, macros, and templates to improve efficiency and consistency across projects. 
• Conduct complex statistical analyses and generate high-quality outputs including tables, listings, and visualizations for technical reports and publications. 
• Provide technical leadership and mentorship to programming teams, including code reviews, training, and guidance on best practices. 
• Collaborate with statisticians, researchers, and data scientists to translate analytical requirements into executable code. 
• Ensure compliance with data security protocols and regulatory requirements in secure computing environments. 
• Contribute to proposal development by designing analytic approaches, estimating level of effort, and drafting technical sections. 
• Identify and implement process improvements to enhance data quality, reproducibility, and workflow automation. 
• Represent AIR in client meetings and technical discussions, communicating complex programming concepts clearly and effectively. 

Qualifications:

Education, Knowledge, and Experience

• Bachelor’s degree in Statistics, Data Science, Public Health, Economics, Epidemiology, or a related quantitative field; Master’s degree preferred. 
• Minimum of 8 years of hands-on experience in programming, including experience with large-scale administrative or healthcare datasets. 
• Experience working on CMS projects and collaborating with multidisciplinary teams of health services researchers conducting program evaluations and program implementation.
• Experience working within various CMS data environments and platforms, including Model Space, IDR, CDR, etc. 
• Demonstrated leadership in managing programming teams and delivering high-impact analytic products. 
• Experience working in secure or virtual research environments and familiarity with data governance best practices. 

Skills

• Expert-level proficiency in R, Python, SQL and related programming languages. 
• Strong analytical and problem-solving skills with a focus on accuracy and efficiency. 
• Excellent organizational and time management skills with the ability to manage multiple priorities. 
• Effective communication skills with the ability to explain technical concepts to non-technical audiences. 
• Proven ability to work independently and collaboratively in a fast-paced, virtual team environment. 

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-AS1 #LI-REMOTE

Position Overview:

As the Director of Monetization Strategy, you will be the primary architect of Iterable’s economic engine. You aren't just managing a price list; you are defining how we capture value in a rapidly evolving MarTech ecosystem. You will sit at the intersection of Product, Sales, Finance, and Marketing to design and execute pricing and packaging strategies that drive sustainable growth, expand Net Revenue Retention (NRR), and align our success with our customers' success.

Responsibilities:

• • Strategic Vision: Lead the long-term monetization roadmap. You’ll evolve our current models from usage-based pricing toward value-based frameworks that reflect the power of our AI-driven orchestration.
  • Cross-Functional Leadership: Act as the "connective tissue" between Product (to price new features, and ensure our roadmap is optimized for capturing value), Marketing (to position value), and Sales (to ensure deal velocity).
  • Market Intelligence: Conduct deep-dive competitive analysis and buyer research to identify gaps in our current monetization strategy and capitalize on emerging market trends.
  • Packaging & Tiering: Design and optimize product bundles and editions that simplify the buying process for mid-market and enterprise customers alike.
  • Operational Excellence: Partner with RevOps to implement pricing changes within our systems (CPQ, billing) and develop the discounting frameworks and "guardrails" for the field.
  • Change Management: Lead the internal enablement for global sales teams, ensuring they can confidently articulate the "why" behind our pricing.

Qualifications:

• You have 10+ years of experience in SaaS monetization, management consulting, or strategic finance. You think in systems and understand the downstream impacts of a single pricing lever.
• You have direct experience in SaaS monetization, with a particular focus on monetizing AI
• You are comfortable navigating complex datasets to find the "signal" in the noise. You use data to prove your hypotheses about price elasticity and expansion paths.
• You can distill complex economic theories into simple, persuasive narratives for the Executive Leadership Team (ELT).
• You don't just want a seat at the table; you want to build the table. You enjoy creating processes where none existed.

Bonus Points

• Experience building and productionizing LLM based, agentic or autonomous systems that handle complex orchestration and evaluation.
• Experience establishing shared AI platforms or internal developer enablement capabilities
• Familiarity with analytics systems, experimentation workflows, or decisioning frameworks

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $172,000 - $260,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

AIR is currently seeking a Senior Economist to join our Healthcare Innovations Program. The Health Economist conducts policy-related research and evaluation studies focused on domestic health care programs, including topics such as Medicare, Medicaid, and other public health insurance programs; innovative delivery and payment models; rural hospitals; aging and long-term care; health plan performance and quality measurement; telehealth; and health information technology.

The Senior Economist will report to AIR's Healthcare Innovations Team, which supports high-quality implementation and produces rigorous evidence on the effectiveness of new approaches to care and payment—translating findings into actionable insights for policymakers, payers, providers, and patients.

This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s U.S. office locations. This does not include U.S. territories. 

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

The responsibilities for the position include:

• Lead the design and implementation of conceptual frameworks for complex research projects. 
• Direct the management and analysis of large-scale healthcare datasets using advanced econometric techniques. 
• Apply rigorous quantitative methods to evaluate healthcare programs, policies, and interventions. 
• Oversee the documentation of analytic procedures and ensure reproducibility and transparency. 
• Author technical reports, peer-reviewed publications, and policy briefs; present findings to clients, stakeholders, and academic audiences. 
• Lead proposal development, including conceptual design, methodology, and budgeting. 
• Mentor and supervise junior economists and research analysts, fostering professional growth and technical excellence. 
• Manage multidisciplinary project teams and ensure high-quality deliverables aligned with client expectations. 
• Serve as a primary point of contact for clients, providing strategic and analytical expertise. 
• Contribute to AIR’s strategic initiatives and thought leadership in economics and public policy. 

Qualifications:

Education, Knowledge, and Experience

• Ph.D. in Economics, Public Policy, or a related social science field, with demonstrated expertise in econometrics or applied statistics. 
• Minimum of 3 years of experience conducting quantitative research in policy-relevant domains. 
• Extensive experience with STATA and proficiency in other statistical tools (e.g., R, Python) is a plus. 
• Proven track record of designing and executing experimental and quasi-experimental studies. 
• Prior research experience in areas such as labor economics, education, health, or international development using advanced methods (e.g., fixed effects, regression discontinuity, instrumental variables). 
• Experience managing complex projects and working with government, nonprofit, or philanthropic clients. 

Skills

• Exceptional quantitative and analytical skills. 
• Expertise with large healthcare datasets, including Medicare, Medicaid, Medicare Advantage enrollment and claims data, as well as prescription drug encounter and pricing data sources.
• Strong business development acumen and proposal writing experience. 
• Exceptional quantitative and analytical skills. 
• Strong writing and communication skills, with the ability to translate technical findings for non-technical audiences. 
• Excellent organizational and time management skills. 
• Ability to lead teams, manage multiple priorities, and meet deadlines in a fast-paced environment. 
• Effective collaborator in virtual and cross-functional team settings. 

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-AS1 #LI-REMOTE

Join AIR as a Managing Director of Health Data Science & Analytics with our Healthcare Innovations team. Our team works collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our team of experts – nurses, physicians, psychologists, economists, sociologists, data scientists, and public health experts – advance evidence and save lives by leading rigorous research and evaluation; results-driven technical assistance and training; and leading-edge data science and technology tools.

The Managing Director will lead complex implementation, monitoring, and technical assistance (TA) initiatives for federal health agencies. This position will manage multi‑year projects involving operational oversight, implementation planning, monitoring frameworks, stakeholder engagement, data collection, TA delivery, and performance reporting.

This role is ideally suited for candidates who have successfully led major federal health projects and can serve as strong director on implementation and monitoring contracts.

This position has the flexibility to work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

Project Leadership & Oversight

• Serve as the principal architect for designing data systems to support AIR’s health research projects, ensuring scalability, efficiency, and reproducibility.
• Lead cross-functional teams in the development of innovative data solutions, using tools such as Databricks; R (the R statistical programming language); Python; Stata; SAS (Statistical Analysis System); and Git within Centers for Medicare & Medicaid Services (CMS) environments, including the Integrated Data Repository (IDR), Chronic Conditions Data Warehouse (CCW), and Virtual Research Data Center (VRDC).
• Provide strategic oversight of data management and analytics pipelines, including governance, automation, and quality assurance.
• Design and implement advanced statistical programming methodologies for complex longitudinal, hierarchical, and multi-source datasets.
• Act as a senior advisor to project directors, statisticians, and clients on data strategy, analytic design, and technical feasibility.
• Spearhead the development of enterprise-wide programming standards, reusable assets, and documentation practices.
• Mentor and coach senior programmers and analysts, fostering a culture of technical excellence and continuous learning.
• Lead technical contributions to proposals, including conceptualizing analytic frameworks, developing budgets, and writing compelling technical narratives.
• Represent AIR in high-level client engagements, conferences, and professional forums, showcasing AIR’s capabilities and thought leadership.
• Monitor emerging technologies and trends in data science and health analytics, recommending strategic investments and innovations.

Strategic Direction & Federal Business Growth

• Working with AIR’s program area leadership and functional leadership to create business development strategy for established areas and specific new areas of growth identify new opportunities, including:
• Coordinating pursuit plans and pipelines for federal opportunities.
• Supporting bid/no‑bid decisions and ensuring alignment with AIR capabilities and priorities.
• Leading or contributing to proposal pursuits: conceptualizing bid strategies, developing research and monitoring approaches, drafting proposal content, and conducting technical reviews.
• Cultivating and maintaining relationships with potential partners, funders, and federal clients.
• Monitoring ongoing projects to understand client expectations, anticipate needs, and identify opportunities and challenges across the portfolio.
• Assessing staff capacity and helping align resources to support both project delivery and new business pursuits.

Team Leadership, Staff Development & Collaboration

• Foster cross‑functional collaboration across analytics, communications, data management, TA, and operations teams to ensure integrated, high‑quality project delivery.
• Provide coaching and support to rising project leaders in effective project management, quality assurance, client communication, and staff supervision.
• Contribute to a collaborative environment that values and respects a wide range of perspectives, abilities, backgrounds, and experiences.

Thought Leadership & External Engagement

• Represent AIR in federal stakeholder meetings, technical discussions, and conferences.
• Collaborate with AIR’s communications teams to translate implementation and monitoring insights into publications, briefs, and presentations.
• Contribute to AIR’s visibility and reputation in federal health program implementation, monitoring, and TA.

Qualifications:

Education, Knowledge, and Experience

• Master’s degree or higher in Statistics, Data Science, Public Health, Epidemiology, Economics, or a related quantitative discipline or equivalent work experience.
• Minimum of 11 years of progressive experience in programming health data, with demonstrated impact in health research or evaluation. 
• Demonstrated experience using Medicare and Medicaid enrollment and claims/encounter data within CMS environments (e.g., IDR, CCW, VRDC).
• Demonstrated experience designing complex data systems drawing from multiple data sources.
• Proven track record of leading large-scale, multi-disciplinary data projects and teams. 
• Deep experience with secure computing environments, data privacy regulations (e.g., HIPAA), and governance frameworks. 
• Experience working with or for CMS or similar federal health agencies.
• Demonstrated success leading federal proposal development and contributing to winning bids.

Skills

• Working knowledge of CMS program structures, policy priorities, and expectations related to implementation, monitoring, and reporting.
• Strong communication skills for federal audiences and the ability to manage complex, multi‑stakeholder relationships.
• Experience overseeing large budgets, managing risks, developing staffing plans, and implementing operational systems consistent with federal contracting standards.
• Proven ability to lead large‑scale research or implementation projects, write reports, and present findings.
• Demonstrated ability to lead mission‑driven teams, including staff, subcontractors, and consultants.
• Strategic thinker with the ability to structure complex initiatives and maintain a long‑term view of project and portfolio needs.
• Collaborative leadership style and commitment to mentorship and staff development.
• Strong organizational and project management skills, with experience leading multidisciplinary teams.

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

Join AIR as a Quantitative Researcher with our Healthcare Innovations team. Our team works collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our team of experts – nurses, physicians, psychologists, economists, sociologists, data scientists, and public health experts – advance evidence and save lives by leading rigorous research and evaluation; results-driven technical assistance and training; and leading-edge data science and technology tools.

This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s U.S. office locations. This does not include U.S. territories. 

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

How you will make an impact:

We are looking for an Engineering Manager to lead the Audience team, which is responsible for how customers define, segment, and manage audiences across Iterable. This team owns the core services and product surfaces that let customers explore their contacts and build, maintain, and activate precise audiences.

You will balance people leadership with strong technical judgment, helping the team ship high-quality features in a high-scale, data- and privacy-sensitive domain. This role sits within the broader orchestration area and is critical to how Iterable targets the right users for every journey and campaign.

How You Will Make a Difference:

• Lead and support a team of backend and frontend engineers.
• Partner closely with Product and Design to evolve audience capabilities into intuitive, scalable user experiences.
• Take ownership of hard reliability and guardrail decisions, setting clear boundaries that protect platform health while enabling customer flexibility.
• Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
• Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
• Coach and mentor engineers, supporting career growth and healthy team dynamics.
• Collaborate with other engineering teams to align on dependencies, and shared goals.
• Contribute to hiring and onboarding as the team grows.

We Are Looking for People Who Have:

• 5+ years of hands-on software development experience.
• 3+ years of experience managing and growing software engineering teams.
• Strong background in application or platform engineering, ideally in a SaaS environment.
• Experience owning mission-critical services with strict availability and performance expectations.
• Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
• Experience designing and operating large-scale, distributed document indexing and query systems
• Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
• Experience operating production systems at scale, including on-call and incident response.
• Excellent communication skills and ability to align technical work with business and product goals.

Bonus Points:

• Experience building audience management, segmentation, personalization, or experimentation systems.
• Deep experience with large-scale search or analytics engines, high-throughput caching layers, or streaming data platforms.
• Experience scaling distributed systems including operating high-traffic, data-sensitive services in production.
• Experience in marketing technology or customer engagement platforms.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is leveling up.

Iterable is building the next generation of customer engagement, one where AI doesn’t just assist, it acts. Our platform is evolving into an AI-native system powered by Nova, enabling teams to translate goals into intelligent, real-time customer experiences across every channel. This isn’t about layering AI onto legacy tools; it’s about re-architecting how data, decisioning, and execution come together to create adaptive, agentic journeys at scale.

Ready to move beyond pipelines and build intelligence-ready data systems? 

We are looking for a Senior Product Manager to define how data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full lifecycle of user and event data, from ingestion to intelligent storage to governed, high-performance access.

You’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning. 

Every campaign launched, every journey orchestrated, every model activated, it all depends on the foundations you build.

How you will make an impact:

• Own the end-to-end user data platform charter: define how user and event data moves from APIs and pipelines into storage, through schema and lifecycle management, and out through query surfaces used by sends, journeys, and AI features—staying focused on core user data infrastructure, not analytics UI or external integrations.
• Make ingestion and identity reliable at scale: evolve ingestion APIs and pipelines with clear SLOs, prioritization, and fair-usage limits, and drive a clear identity model so we can safely move users from anonymous to known without duplicates or data loss.
• Modernize storage, schemas, and guardrails: lead ES8 and user-store roadmaps, retention and cost work, and turn schema management into a first-class product (field removal, usage heatmaps, structural guardrails) so customers can keep only the data that matters.
• Enable Nova and product teams with better data: partner with AI/ML and application teams to define what “AI-ready” means, evolve a centralized query layer with guardrails, and own platform metrics (SLOs, incidents, ES cost, schema health, query coverage) that show the impact of your roadmap.

In this role, you'll get to:

• Work at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it.
• Make concrete tradeoffs between flexibility and guardrails: when to allow arbitrary payloads vs. when to insist on structure, how much history to keep online, and which queries are too risky to run.
• Partner closely with senior engineering leaders on long-horizon decisions about search/index strategy, user stores, SLOs, and cost posture.
• Spend time with customers’ data and engineering teams to understand how they actually model users and events today—and reflect that reality in a cleaner, more powerful user data platform.

We are looking for people who have:

• 5+ years of product management experience in B2B SaaS, focused on backend, platform, or data infrastructure products.
• Hands-on experience with user and event data systems—for example: ingestion pipelines, identity/alias models, event stores, or large search/document databases (e.g., Elasticsearch).
• Strong instincts around APIs and schemas: you’re comfortable reading JSON payloads, thinking through nesting vs. flattening, and managing breaking changes over time.
• Familiarity with distributed systems and data infra (Kafka/Pulsar, Redis, relational or NoSQL stores, or search engines) and the tradeoffs around performance, reliability, and cost.
• Experience collaborating with AI/ML or data science teams on the data side—feature availability, data quality, semantics—enough to know what really blocks good models and agent behavior.
• Strong analytical skills (including SQL) and a habit of using data to drive prioritization and validate impact.
• Clear, direct communication; you can explain a data or infra decision to both senior engineers and non-technical stakeholders without jargon for its own sake.

Bonus points:

• You’ve worked on a core user-data or messaging platform where profiles, events, and identity resolution were central concepts.
• You’ve shipped guardrails or cost controls for shared infrastructure (rate limits, query limits, SLOs, or similar).
• You’ve been part of a major search / storage modernization (e.g., ES migrations, index redesigns, or retention changes).
• Background in computer science, data engineering, or a related field that lets you go deep with engineering when needed.

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $138,500 - $213,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued, and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has ranked in the top 10 of the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make a difference: Iterable’s RevOps team is looking for a Salesforce Developer to provide operational support to help grow our business worldwide. The core focus of the role is scaling and maintaining our GTM systems. You will help with admin tools and support end users using Salesforce, Outreach, Gong, CPQ, Gearset, LeanData, and Chili Piper. You will report to the Senior Manager, Business Systems. This is an opportunity to get broad exposure to our GTM tech stack and scale our systems and processes.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply, as we value applicants for the skills they bring beyond the job description.

You’ll get to:

• Manage integrated applications and third-party suppliers, including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, BI and Customer Success technologies
• Work on requirements and Salesforce elements, and document technical specifications and the associated test cases
• Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices
• Support our existing GTM tools and drive increased adoption across the team
• Manage reports and dashboards structure, both ad-hoc and for strategic initiatives
• Excellent understanding of Quote-to-Cash and Revenue Lifecycle Management processes, including CPQ, product catalog, order management, billing, contracts, and revenue recognition.
• Serve as subject matter expert in Quote-to-Cash products, staying current with new releases, roadmap plans, and best practices.
• Own, create, and maintain both internal and external documentation
• Support end-users of the Salesforce platform and integrated tools
• Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes
• Monitor system health and performance, proactively identifying and improving system processes
• Maintain and improve data cleanliness
• Build and maintain the architecture of our GTM technologies, including managing the efficiency, usage, and consolidation of those technologies

We are looking for people who have:

• Experience using the following in Salesforce: APEX, LWC, flow, validation rules, page layouts, record types, and bulk data load utilities (e.g., Data Loader)
• Hands-on programming/custom coding experience with Salesforce platform, requiring LWC and Apex.
• Deep understanding of Salesforce security, including how OWDs, sharing rules, profiles, roles, and permission sets impact visibility and editing
• Understanding of how to manage, troubleshoot, and integrate tools into Salesforce
• Strong project management skills and ability to communicate cross-functionally
• Interest in and ability to learn how to administer new tools

Bonus points:

• Experience administering Salesforce for an instance supporting 500+ users
• Knowledge of administering Outreach or Chili Piper.
• Salesforce Certified Administrator
• Salesforce Senior Certified Administrator
• Platform Developer I
• Trailhead Profile
• Hands-on Experience with Apex
• Experience providing support to an SFDC instance in a hyper-growth SaaS company

The US salary range for this position at the start of employment is an annual base salary of $114,500 - $179,000. The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

What we're looking for:

We’re looking for a VP, Global Demand Generation to own the full revenue marketing engine – driving predictable pipeline growth, accelerating deal velocity, and ensuring operational excellence across the marketing organization.

This leader will be accountable not only for demand generation outcomes, but also for the systems, data, and insights that power them. You’ll oversee global demand programs (field, ABM, campaigns, paid, and digital) alongside Marketing Operations and Analytics – bringing rigor to forecasting, clarity to performance, and scalability to how we grow.

Reporting to the CMO, you’ll be a core member of the marketing leadership team and a key partner to Sales, RevOps, Finance, Product Marketing, and Brand. You’ll balance near-term pipeline goals with long-term system health, while introducing bold, differentiated programs that break through in a competitive market.

What you'll own:

• Own the global revenue marketing strategy and outcomes
• Define and lead the end-to-end demand generation strategy aligned to company growth goals, ICPs, and GTM priorities
• Translate revenue targets into measurable demand plans, forecasts, and investment strategies
• Partner closely with Sales leadership on pipeline planning, account coverage, and forecast accuracy
• Drive accountability for pipeline creation, progression, and conversion across segments and regions
• Lead and scale demand generation programs
• Field & Event Marketing: Design regional and executive programs that accelerate enterprise deal velocity
• ABM: Lead a focused, sales-aligned account-based motion across priority segments
• Integrated Campaigns: Drive cohesive, multi-channel campaigns that connect brand to pipeline
• Paid Media & Digital: Own global paid and digital strategy across search, social, display, and emerging channels
• Webinars & Virtual Programs: Build scalable digital programs that generate pipeline and extend thought leadership
• Own Marketing operations and analytics
• Lead Marketing Operations, including marketing tech stack, data infrastructure, campaign execution, and process optimization
• Establish clear definitions, measurement frameworks, and attribution models in partnership with RevOps and Finance
• Drive forecasting rigor, budget allocation, and ROI visibility across all marketing investments
• Build a best-in-class marketing analytics function that delivers actionable insights on pipeline performance, conversion, and efficiency
• Ensure data quality, governance, and seamless integration across systems
• Operate with rigor and credibility
• Inspect performance regularly, optimizing programs and spend based on impact and efficiency
• Communicate pipeline health, forecasts, insights, and tradeoffs clearly to executive leadership
• Bring a systems-thinking approach to scaling demand, balancing experimentation with repeatability
• Build and lead a high-performing team
• Lead, coach, and scale a global team across multiple demand functions
• Clarify ownership, priorities, and success metrics for all team members

What you bring:

• 12–18+ years of experience in B2B SaaS demand generation or revenue marketing roles
• Proven track record of owning pipeline in mid-market and enterprise contexts
• Deep experience across field marketing, ABM, integrated campaigns, and paid media
• Strong operational mindset, comfortable with martech stacks, forecasting, attribution, and performance metrics
• High credibility with Sales, Finance, and executive stakeholders; strong cross-functional leadership
• Ability to balance strategic thinking with operational excellence and execution
• Demonstrated ability to invent creative programs that break through competitive noise
• Experience leading and scaling high-performing global teams
• Clear, executive-level communicator capable of simplifying complex tradeoffs

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Community Impact Days
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $252,000 - $315,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

You’ll work as a member of Team Q. Team Q manages Iterable technologies and libraries powering the myriad of queueing problems across Iterable.  At peak parts of the day these queues reach nearly 1 million publishes a second! Team Q is building towards continuously enriching self-service platforms that allow every Iterable team to plug into this high scale torrent of messages - seamlessly. 

As a Senior Software Engineer on Team Q at Iterable, you'll have the opportunity to direct how we support massive real-time traffic ensuring fairness and predictability for our customers.

Your work will include designing and implementing our next-generation queueing library, including how we dynamically prioritize incoming traffic and schedule+predict long-running workloads. You’ll work closely across teams in Iterable to understand our rich set of queueing use cases to help form the solutions on the team roadmap.

We believe in a strong, friendly engineering culture and value personal and professional growth. You'll get to work on what you like and one of our explicit goals as a team is to build a uniquely fun and growth-oriented culture. Our team of hackers and thinkers is small, lean, and empathetic.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

• Design and build libraries to accelerate the building of Customer Products
• Build products to gracefully handle widely varying traffic patterns in queues
• Collaborate with a small and nimble engineering team
• Identify and resolve performance bottlenecks

We are looking for people who:

• Experience designing, developing, and operating asynchronous systems
• Experience with queueing technology (RMQ, SQS, Kafka, etc)
• Proficiency  in at least one modern programming language (we use Scala)
• A passion for developer experience
• Passion for learning and a team player

Bonus Points

• Experience managing operations in datastores used in services
• Experience with Scala ZIO and reactive domain modeling
• Contributor to a queueing technology

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

What we're looking for:

We’re looking for a Director, Brand & Content Strategy to define and lead Iterable’s brand strategy across narrative, creative, and content. Reporting to the CMO, this leadership role will blend strategic thinking with strong creative judgment. You’ll own how Iterable is positioned in the market and how that positioning comes to life across every touchpoint—from flagship campaigns and thought leadership to our website, events, and always-on content.

What you'll own:

• Brand strategy and positioning: Lead the brand strategy across the business, ensuring we have a clear and differentiated position in the market. You'll define the brand vision and identity, and bring consistency and clarity across audiences, programs, and channels.
• Creative direction and execution: Own the creative vision, setting standards for visual identity, messaging and storytelling, partnering with internal teams and external agencies to bring it to life. 
• Content & Thought Leadership: Drive Iterable’s content strategy, including flagship research, executive thought leadership, SEO content, and data-driven storytelling that amplifies our point of view with senior leaders (VP–C-suite).

Integrated Brand Campaigns: Lead integrated brand campaigns, driving the overarching narrative, creative concept, and market-facing storytelling that builds preference and elevates the brand.

• Measurement & Impact: Define how brand impact is measured, including awareness, consideration, engagement, and influence on pipeline and revenue.
• Team Leadership: Build and manage a high-performing team across brand strategy, creative, and content, fostering a culture of creativity, collaboration, and accountability.

We'd love to hear from people with:

• 10+ years of experience in brand, creative, or content leadership roles, ideally in B2B SaaS or high-growth technology companies.
• Proven experience building and evolving a brand through a period of scale or market transition.
• Strong strategic instincts paired with excellent creative judgment.
• Experience leading teams and working with external agencies.
• Ability to translate complex products into clear, compelling stories.
• Comfort operating at both the strategic and executional level.
• Strong executive presence and the ability to influence cross-functional partners.

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $160,000 - $225,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Join AIR as a Principal Researcher with our Healthcare Innovations team. Our team works collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our team of experts – nurses, physicians, psychologists, economists, sociologists, data scientists, and public health experts – advance evidence and save lives by leading rigorous research and evaluation; results-driven technical assistance and training; and leading-edge data science and technology tools.

The Principal Researcher is a senior technical expert in quality measure development and implementation for largescale federal programs, particularly Centers for Medicare & Medicaid Services (CMS) and the CMS Innovation Center (CMMI). This role will contribute to quality strategy, measure refinement, annual measure updates, and analytic work that supports performance based payment and monitoring.

This role emphasizes quality measures expertise, methodological rigor, and the ability to lead large projects or tasks, contribute to thought leadership, project execution, and business development in AIR’s large and growing implementation and monitoring portfolio. 

Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.   

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

The responsibilities for the position include:

Qualifications:

Education, Knowledge, and Experience

• Ph.D. in Economics, Health Services Research, or a related field with a minimum of 7 years of relevant work experience managing and conducting research or related work or Master’s degree and at least 11 years of relevant experience. 
• Minimum of 5 years project leadership experience or large task leadership experience on complex implementation, analytics, research, or evaluation projects. 
• Direct experience with CMS/CMMI quality measurement, including alternative payment models or model evaluation.
• Deep familiarity with quality measure specifications, measure stewardship, certification processes, and use of measure repositories/tools.
• Experience with Medicare and Medicaid quality measures, including claims‑based, practice‑based, patient‑reported, and state‑based measures.
• Proven track record of winning or contributing to winning new business with CMS or other HHS agencies. 

Skills

• Advanced technical expertise in quality measurement (development, refinement, specification review, testing, validation). 
• Strong leadership, organizational, and interpersonal skills appropriate for a senior level researcher. 
• Extensive experience in conceptualizing, analyzing, and contributing to large‑scale federally funded projects. 
• Excellent written communication skills with a commitment to accuracy, clarity, and evidence based messaging. 
• Ability to collaborate effectively with multidisciplinary teams and external partners. 
• Strong strategic thinking and ability to see the broader context of complex research and implementation projects. 

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-AS1 #LI-REMOTE

Join AIR as a Senior Researcher with our Healthcare Innovations team. Our team works collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our team of experts – nurses, physicians, psychologists, economists, sociologists, data scientists, and public health experts – advance evidence and save lives by leading rigorous research and evaluation; results-driven technical assistance and training; and leading-edge data science and technology tools.

The Senior Researcher leads and executes applied research projects end to end—designing rigorous studies, managing teams and budgets, overseeing data collection and analysis, developing proposals, and communicating actionable findings while serving as a trusted partner to clients and stakeholders.

This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s U.S. office locations. This does not include U.S. territories. 

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

• Manage day-to-day project operations in roles such as principal investigator, project director, or task lead, ensuring deliverables are completed on time, within budget, and to a high standard.
• Lead collaborative project teams by developing timelines and coordinating staff assignments.
• Identify research problems and design rigorous applied studies, including aligned research questions, methodologies, and analytic plans.
• Apply subject-matter expertise to design and implement relevant, responsive, and impactful research projects.
• Lead and contribute to research proposals for federal, state, foundation, and other clients.
• Devise and implement innovative solutions to practical challenges in applied research.
• Lead data collection and analysis efforts, including the design of qualitative and/or quantitative data collection tools (e.g., interview protocols, focus group guides, surveys).
• Supervise field-based data collection activities, including interviews, observations, focus groups, and document reviews.
• Conduct or oversee data analysis using appropriate tools and techniques for various data types.
• Communicate study progress and findings clearly and effectively through reports, briefs, visualizations, and other materials.
• Represent the organization professionally in client interactions and manage client and stakeholder relationships with awareness of the broader policy and practice landscape.
• Communicate effectively, both orally and in writing, with clients, partners, and stakeholders, and foster positive, collaborative working relationships.
• Contribute thoughtfully and creatively to project teams.

Qualifications:

Education, Knowledge, and Experience

• PhD in a related field (e.g., Sociology, Psychology, Anthropology, Public Policy, or a related discipline) with 3+ years of relevant experience, or a master’s degree with 7+ years of relevant experience.
• Demonstrated ability to translate complex ideas into actionable work plans and timelines.
• Experience with qualitative data collection methodologies (e.g., structured interviews, observations, survey research) and analytic software (e.g., NVivo), and/or quantitative analysis using tools such as Stata, R, Python, or Access.
• Experience managing project and/or task teams on research and evaluation projects.
• Experience building and maintaining strong client and partner relationships.
• Experience supporting business development efforts, including grant and proposal writing.
• Experience analyzing claims and other large or complex data sets.
• Experience working in contract research and/or evaluation organizations.

 Skills

• Strong organizational and interpersonal skills including strong communication skills with the ability to produce concise, high-level summaries and briefings.
• Strong negotiator and communicator, with excellent client management skills.
• Strong presentation, professional development delivery, and facilitation skills.
• Strong attention to detail and commitment to accuracy when writing. 
• Can collaborate effectively in a virtual work environment. 

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-AS1 #LI-REMOTE

Join AIR as a Researcher focused on Medicaid policy and programs with our Healthcare Innovations team. Our team works collaboratively to address complex challenges related to Medicaid coverage, care delivery, cost containment, and health equity, supporting federal and state partners in improving outcomes for low‑income and medically vulnerable populations. 

Our multidisciplinary team—including economists, data scientists, public health experts, clinicians, and policy researchers—advances evidence through rigorous research and evaluation, results‑driven technical assistance, and applied analytics. This role will contribute directly to studies that inform Medicaid policy design, program evaluation, and system transformation. 

This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s U.S. office locations. This does not include U.S. territories. 

About AIR: 

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-AS1 #LI-REMOTE

Join AIR as a Principal Researcher with our Healthcare Innovations team. Our team works collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our team of experts – nurses, physicians, psychologists, economists, sociologists, data scientists, and public health experts – advance evidence and save lives by leading rigorous research and evaluation; results-driven technical assistance and training; and leading-edge data science and technology tools.

This Principal Researcher will contribute to large-scale implementation and monitoring initiatives for federal health agencies. The ideal candidate will bring deep experience in monitoring frameworks, analytic design, alternative payment models, and federal program operations—particularly Centers for Medicare & Medicaid Services (CMS) and the CMS Innovation Center (CMMI). 

This role emphasizes monitoring expertise, methodological rigor, and the ability to lead large projects or tasks, contribute to thought leadership, project execution, and business development in AIR’s large and growing implementation and monitoring portfolio. 

Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

The responsibilities for the position include:

Thought Leadership & Technical Expertise 

• Serve as a subject matter and methodological expert in the implementation and monitoring of federal health programs, especially alternative payment models, and value-based care initiatives. 
• Provide leadership in designing monitoring frameworks, performance metrics, data collection plans, and analytic strategies for implementation and monitoring contracts. 
• Contribute to AIR’s technical vision for CMS and CMMI work, helping shape approaches that meet federal expectations for rigor, transparency, and accuracy. 

Project Execution & Oversight 

• Direct large, complex implementation and monitoring or evaluation projects—or a portfolio of smaller projects—ensuring alignment with federal requirements and high quality delivery, on time and on budget. 
• Oversee the planning, design, and implementation of project procedures, including monitoring plans, analytic plans, research protocols, monitoring reports, risk summaries, and stakeholder engagement strategies. 
• Serve as a senior contributor to model testing, monitoring, and evaluation tasks, including real-time monitoring, operational assessments, and rapid cycle learning. 
• Collaborate with data and analytic teams to connect monitoring indicators to underlying data sources (claims, administrative, practice‑based, state‑based).
• Guide development of data protocols, dashboard requirements, and reporting structures for monitoring deliverables.

CMS Facing Expertise & Business Development 

• Serve as a thought partner to AIR leadership on work conducted for CMS/CMMI, interpreting federal priorities, model goals, and policy developments. 
• Lead or significantly contribute to proposal development involving monitoring, implementation, and operational oversight including designing methodological approaches, reviewing narratives for soundness, and leading staffing and budgeting decisions. 
• Cultivate and maintain relationships with federal clients and partners, helping position AIR for future CMS and HHS opportunities. 

Team Leadership, Mentorship & Collaboration 

• Coach, mentor, and support junior and midcareer staff, setting developmental goals and modeling high quality technical and analytic work. 
• Collaborate with colleagues across research, analytics, communications, TA, and operations teams to ensure integrated, high quality products. 
• Contribute to a collaborative environment that values and respects a wide range of perspectives, abilities, backgrounds, and experiences.

Qualifications:

Education, Knowledge, and Experience

• Ph.D. in Economics, Health Services Research, or a related field with a minimum of 7 years of relevant work experience managing and conducting research or related work or Master’s degree and at least 11 years of relevant experience. 
• Minimum of 5 years project leadership experience or large task leadership experience on complex implementation, analytics, research, or evaluation projects. 
• Direct experience working on CMS implementation, monitoring, evaluation, or operational support. 
• Proven track record of winning or contributing to winning new business with CMS or other HHS agencies. 
• Extensive knowledge of Medicare payment policy, Medicaid and/or Medicare Advantage. 
• Experience working with Medicare or Medicaid claims, and other publicly available datasets.

Skills

• Demonstrated monitoring expertise, including developing monitoring plans, indicators, protocols, and analysis to support federal program oversight. 
• Strong leadership, organizational, and interpersonal skills appropriate for a senior‑level researcher. 
• Extensive experience in conceptualizing, analyzing, and contributing to large‑scale federally funded projects. 
• Excellent written communication skills with a commitment to accuracy, clarity, and evidence‑based messaging. 
• Ability to collaborate effectively with multidisciplinary teams and external partners. 
• Strong strategic thinking and ability to see the broader context of complex research and implementation projects.

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-AS1 #LI-REMOTE

How you will make an impact:

Engineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

One of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description

Team Description? 

How you will make a difference:

As a Senior Software Engineer working on the User Data Infrastructure team, you will:

• Design and develop software for a highly scalable and reliable multi-tenant system
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Enhance observability of data at ingestion, query, and storage layers
• Improve automation of our Elasticsearch cluster management system

We are looking for people who have :

• Relevant industry experience building production-ready, scalable applications
• Proficiency  in at least one programming language (ideally Scala and/or Java)
• Experience with Elasticsearch
• Experience with NoSQL and SQL databases  
• Passion for learning -- always improving yourself and the team around you

Our Technology Stack:

• Programming Language: Scala, Java
• Databases: Elasticsearch, Postgres, Redis
• Infrastructure: Kafka, AWS, Pulsar
• Other Relevant Technologies: Docker / Kubernetes

Bonus Points

• Experience working with large code base
• Experience with functional programming and the JVM

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

ICON is seeking a Director of Engineering Services to lead our customer-facing engineering services organization and act as the chief architect of our post‑R&D technical support ecosystem. This role is responsible for planning, organizing, directing and supervising all engineering‐services operations across our product lines. This role will be responsible and accountable for customer fleet Operating Equipment Effectiveness. Duties will mirror those of top engineering leaders who develop and implement data-driven predictive and preventive maintenance programs - including condition monitoring, failure mode analysis (FMEA/RCM), and OEE tracking - as well as warranty and customer fleet upgrade programs, and field engineering support teams. Beyond technical support infrastructure, the Director of Engineering Services will develop and implement strategic goals, coordinate activities with other departments and outside agencies, prepare and manage budgets, select and develop staff, and oversee schedules and support contracts. The Director establishes efficient processes for design transfer, new product introduction, deployment, warranty, field support and mission control, ensuring that the organisation delivers world‑class services that drive profitability and customer satisfaction.

This is a highly cross-functional and technical role, ideal for someone with strong engineering and management skills who can operate at the intersection of field operations and product development. This role is based at ICON's headquarters in Austin, TX and reports to the Senior Director of Operations.

RESPONSIBILITIES:

• Strategic leadership and planning: Partner with executive leadership to define Engineering Services' mission, vision and long‑term strategy. Translate corporate goals into actionable roadmaps, budgets and metrics. Develop and implement policies and procedures to ensure alignment with organisational objectives.
• Program and portfolio management: Oversee a portfolio of programs covering product introduction, customer deployments, warranty operations, mission‑control operations, testing and continuous improvement. Balance resources across concurrent initiatives, prioritise based on business impact and manage risk.
• Budgeting and financial management: Prepare and administer annual budgets and capital plans; develop cost estimates and business cases for investments; ensure that engineering services remain a profitable business by controlling costs, pursuing service revenue opportunities and optimising resource utilisation.
• Staffing and organisational development: Build and scale a high‑performing, multidisciplinary team — including program managers, field engineers, mission control operators and technical writers — from the ground up. Define roles and career paths, hire and develop talent, perform performance reviews, provide coaching and training, and implement incentive programs that establish a strong service culture in a greenfield environment.
• Reliability and predictive maintenance engineering: Design and own a data-driven predictive and preventive maintenance ecosystem. Apply expertise in condition monitoring, FMEA/RCM and OEE analysis to build or commission the data systems needed to shift the organization from reactive to proactive service — and to personally use that data to drive maintenance strategy, warranty decisions and fleet upgrade programs.
• Engineering-to-field feedback loop: Systematically capture and translate field data — failure trends, anecdotal technician observations, warranty patterns — into structured, actionable input for Engineering and Product teams. Drive redesigns and upgrade programs through this feedback mechanism, positioning Engineering Services as a strategic asset rather than a cost center.
• Process excellence and governance: Establish processes and standard operating procedures for design transfer, installation and commissioning, warranty claims, mission‑control operations, field support and continuous improvement. Implement quality management systems and use data to drive root‑cause analysis and corrective actions.
• Customer and stakeholder engagement: Collaborate with R&D, manufacturing, supply chain, sales and customer‑service teams to ensure smooth handoff from design to production and field operations. Act as the senior point of contact for customers and partners on technical services, ensuring positive relationships and timely issue resolution.
• Regulatory and compliance oversight: Ensure that all engineering services comply with relevant safety regulations, building codes and industry standards, both locally and internationally.
• Innovation and technology: Champion adoption of advanced engineering tools, simulation software and digital systems to improve productivity and quality. Drive continuous improvement initiatives and explore new service revenue streams.

MINIMUM QUALIFICATIONS:

• Bachelor's or Master's degree in Engineering or a related technical field
• 7years of progressive experience in engineering, technical services or product operations, including at least 5 years leading large, cross‑functional teams
• Demonstrated ability to plan, organize and direct engineering operations, manage budgets, develop staff and deliver complex programs on time and within budget
• Hands-on expertise in reliability engineering, predictive/preventive maintenance methodologies (FMEA, RCM), condition monitoring and OEE analysis
• Proven ability to build and scale service organizations from early stages, including defining team structure, establishing career paths and instilling a service-first culture
• Strong knowledge of product development, manufacturing processes, project management methodologies and quality systems
• Track record of translating field data and failure trends into actionable product feedback, driving engineering improvements through structured field-to-product feedback loops
• Excellent leadership, communication and interpersonal skills; ability to build relationships with internal and external stakeholders and represent the company at executive and industry forums
• Experience establishing and scaling profitable service organizations is highly desirable

The Role

As a Product Marketing Manager at Iterable, you will be the connective tissue between market opportunity, product innovation, and go-to-market strategy. You'll own specific product areas within our platform (Enterprise/Ecosystem: APIs/SDKs, Integrations, Governance, Data Infrastructure), translating customer needs into strategy and strategy into action. This role combines deep technical product knowledge with sharp business acumen to drive adoption, expansion, and competitive advantage.

Key Responsibilities

Content & Messaging 

• Craft strategic, audience-first messaging and positioning for your product portfolio
• Develop compelling narratives that cut through market noise, power sales conversations, and accelerate customer journeys
• Test and validate messaging with customers and prospects to ensure resonance, clarity, and differentiation

Launch & Go-to-Market

• Lead product launch planning and execution from concept to market
• Define launch tiering and coordinate cross-functional teams for maximum impact
• Establish clear launch success metrics and analyze performance to inform future GTM strategies

Enable Internal Teams

• Drive launch readiness by equipping sales, CS, and partner teams with the tools, training, and messaging they need to win
• Partner with sales engineering to develop technical narratives aligned to business outcomes
• Support customer success with adoption messaging and expansion playbooks
• Work with the enablement team to create objection-handling frameworks and discovery questions to support prospect conversations

Adoption & Customer Success

• Drive customer engagement through lifecycle programs and in-product messaging
• Identify expansion opportunities and develop targeted cross-sell/upsell campaigns
• Partner with customer marketing to build reference programs and case studies

Relationships & Market Intelligence

• Conduct customer research, market research, and competitive differentiation
• Collaborate with product management to influence the roadmap based on market insights
• Support analyst relations and thought leadership initiatives

What We're Looking For

Experience & Background

• 3-5 years in product marketing at a B2B SaaS company, preferably with technical products
• Experience in positioning products to both technical users and business decision-makers
• Strong technical depth with the ability to learn quickly, balanced with business acumen
• Demonstrated success in driving pipeline generation and deal velocity
• Previous work experience in consumer apps and tech, or media and publishing industries is highly valued.

Skills & Competencies

• Excellent written and verbal communication skills with the ability to distill complex technical concepts
• Experience with customer research methodologies and market analysis
• Strong project management skills and ability to coordinate cross-functional initiatives
• Knowledge of marketing technology landscape and customer data platforms preferred

Personal Attributes

• Customer-centric mindset with passion for solving real business problems
• Data-driven approach to decision making and campaign optimization
• Collaborative team player comfortable working with engineering, product, sales, and marketing
• Self-starter who thrives in a fast-paced, high-growth environment

Success Metrics

• Product adoption rates and feature utilization
• Pipeline generation and influence on new business
• Win rates in competitive deals
• Customer expansion and cross-sell success
• Sales enablement effectiveness (rep ramp time, message consistency)

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $112,000 - $175,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

As a Software Engineer II at Iterable, you'll independently develop, maintain, and deliver moderate-complexity projects on your team. You'll be working with the Delivery team which builds and maintains the pipeline responsible to getting messages to end users on time. Ultimately, we help enable our customers to provide relevant, timely, and joyful experiences to their own users.

Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

You are recognized as a subject matter expert in a particular focus area and consistently demonstrate high-quality, on-time delivery. You take ownership of the full lifecycle of your code — from design through production monitoring and maintenance. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

You'll get to:

• Execute on core work with minimal guidance in a way that increases team velocity while maintaining high quality
• Break down projects into milestones, provide accurate cost estimates, and proactively keep stakeholders informed
• Architect and develop solutions on a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Write well-structured, maintainable, documented, and tested code with an eye toward future reuse and modularization
• Diagnose and fix tricky bugs, prevent incidents through appropriate testing, and maintain a track record of drama-free deploys
• Provide in-depth code reviews and contribute to design reviews with respectful, effective communication
• Recognize potential scalability issues, bring them to the Architecture Support Group (ASG), and participate in remediation
• Collaborate actively to unblock teammates, give and receive hard feedback with respect and empathy, and solicit input from people of diverse backgrounds
• Participate in recruiting and develop effective interviewing skills

We are looking for people who have:

• 3+ years of relevant software development experience
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience building production-ready, scalable web applications
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems
• Strong interpersonal skills and the ability to collaborate in a highly remote/distributed environment
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning — always improving yourself and the team around you
• Willingness to take on-call responsibilities
• Fluency in English (verbal and written)

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis, CRDB
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points:

• Experience with end-to-end, integration, and performance testing
• Exposure to enterprise systems

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

As a Senior Software Engineer at Iterable, you'll be responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive for non-technical users is extremely important. 

Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

You will be working with the Analytics Application team that provides accurate and actionable insights to our customers so that they can establish a clear understanding of the effectiveness of their marketing efforts. Ultimately, we help enable our customers to provide the most relevant and joyful experiences to their own users.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

You’ll get to:

• Own the backend of the product with a huge amount of autonomy
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Provide direction for your team and guide standards across the Engineering organization
• Improve Engineering processes, tooling, and efficiency
• Mentor and guide team members 

We are looking for people who have:

• Relevant industry experience building production-ready, scalable web applications
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems. 
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning -- always improving yourself and the team around you

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points

• Experience with large-scale performance testing 
• Experience with data processing and advanced methodologies
• Experience with functional programming and the JVM
• Experience using AI IDEs or workflows

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Location: Austin (Domain), TX (In-office 4x per week)

Company: Kizen, www.kizen.com

About Us

Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).

Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.

And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.

What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.

We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.

Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.

About the Role

This is an opportunity of a lifetime for a dynamic leader who wants to be at the heart of the AI movement to better humanity. As our VP of Implementations, Insurance you’ll be the go-to leader ensuring that our customers ranging from Fortune 100 giants to Main Street Small Businesses don’t just adopt our solutions—they thrive with them. You’ll be working directly with our CEO and CTO to drive successful adoption of this fast growing platform.

In this dynamic role, you’ll lead our teams responsible for:

1. Enterprise technology implementations that are as seamless as they are impactful, leveraging your technical expertise and strategic vision. You’ll work closely with customers across diverse industries including healthcare, insurance, and financial services, tailoring solutions to meet their unique needs while championing the power of automation and AI to future-proof their success.
2. Implementations for Mid-Market companies who need to quickly and cost-effectively deploy AI and Automation in their businesses
3. Building, training, and supporting our growing network of certified partners for enterprise, mid-market, and small business deployments with a best-practices certification program and next-level support

While you need to deeply understand business operations, technology, and the impacts AI will have for teams - you also need to be a passionate people leader to thrive in this role and be someone who loves mentoring and inspiring people to achieve greatness. Your focus will be on cultivating a collaborative, customer-first culture where innovation flourishes, and challenges become opportunities.

You’ll ensure customers are set up for success, support our sales efforts through product education, and help drive brand awareness by producing engaging product content. Your impact will span across customer success, implementation, marketing and sales.

Key Responsibilities

• Leadership & Strategy
  
• Build and lead the Insurance Implementation practice, setting vision, standards, and KPIs for successful project delivery.
• Establish scalable methodologies for implementing CRM, licensing, contracting, support, and workflow solutions tailored to insurance carriers, brokers, and agencies.
• Drive continuous improvement across delivery, knowledge management, and client onboarding.
• Client Engagement
  
• Serve as the executive sponsor for strategic insurance implementations, ensuring alignment with client business goals and regulatory requirements.
• Translate complex insurance processes (distribution, underwriting, claims, compliance) into streamlined workflows powered by SaaS technology.
• Partner with clients’ leadership teams to drive adoption, change management, and measurable ROI.
• Operational Excellence
  
• Oversee end-to-end program delivery, resource allocation, and risk management across all insurance projects.
• Build frameworks for integrations with core systems (policy admin, claims, billing, data warehouses) using APIs and automation tools.
• Develop metrics and dashboards to measure project success, client satisfaction, and financial performance.
• Cross-Functional Collaboration
  
• Partner with Sales and Solutions Architects in pre-sales to scope and design complex insurance solutions.
• Collaborate with Product and Engineering to ensure platform features meet industry needs.
• Align with Customer Success to transition clients seamlessly from implementation to long-term partnership.

Requirements

• 10+ years of experience in SaaS solution delivery, consulting, or enterprise software implementations.
• 7+ years in leadership roles (Director/VP) managing large-scale implementation or professional services teams.
• Deep expertise in the insurance industry, with strong knowledge of carrier and broker operations
• Experience with commission and hierarchy programs in insurance 
• Expertise in process automation and improvement, with a focus on optimizing workflows across cross-functional teams.
• A natural talent for translating technical features into customer-centric benefits. Your writing is clear, approachable, and informative, making even the most complex topics digestible.

• Strong understanding of artificial intelligence and its evolving role in shaping job functions and business processes over the next decade.
• Confidence in leading product demo calls with small business prospects, understanding their pain points, and translating them into actionable solutions.
• Ability to manage influential client personalities with strong executive presence and help teams find collaborative solutions to meet the needs of diverse stakeholders.
• Solid technical implementation management skills, with hands-on expertise in deploying complex solutions for enterprise clients.
• Solid understanding of data modeling and data integration strategies
• Excited to be in-office with your peers - requirement to work in our Austin office four times a week to stay closely connected with our team and collaborate in person.
• Eager to be a part of a startup that is among some of the major winners of the AI movement 
• Strong presentation skills in both written content and video content.
• Bachelor’s degree required; MBA or equivalent advanced degree preferred.
• Willingness to travel 1-2 times per month for essential events or customer implementations

Why Kizen

We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.

What We Offer

• Career Growth Opportunities
• Engaging Work Culture
• Top-Tier Compensation
• Equity Package
• Healthcare Coverage
• Professional Development Stipends
• PTO 

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

The base salary range for this position is $275,000-$325,000. OTE Target Range: $357,500-$425,000. 

However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you’re excited about creating impact experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!

OTE - $357,500-$425,000K

Forward Deployed Partner- Austin, TX

About Acrisure

Acrisure is a global fintech leader empowering ambitious businesses and individuals with customized solutions that drive growth and impact. We combine cutting-edge technology with expert human support to deliver tailored insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown from $38 million in revenue to nearly $5 billion and now employs more than 19,000 colleagues across 20+ countries. Built on entrepreneurial spirit, we prioritize leadership, accountability, and collaboration — equipping our teams to work at the highest levels and solve meaningful challenges.

Role Summary & Mission

The FD Partner is the most complete role in the Palantir Center of Excellence — and intentionally so. This is not a relationship manager who oversees technical work from a distance. The FD Partner is a senior, deeply technical practitioner who is equally at home building in Palantir Foundry and AIP as they are presenting a Go/No-Go recommendation to an executive sponsor. They own the business relationship, set the value agenda, and get their hands dirty delivering it.

The FD Partner leads pods where needed, drives active development on the most complex or ambiguous use cases, and is ultimately accountable for adoption and ROI across their portfolio. They are the person in the room who can both write the Ontology and articulate why it matters to a CFO. Technical depth is non-negotiable — the credibility to lead FD Delta and FD Echo engineers, challenge delivery approaches, and unblock problems in Foundry must be earned through proficiency, not assumed through seniority.

This is a Forward Deployed role, so travel is expected. The range is between 10-30% (2-6 nights/month) on average, with some periods being higher and some periods being lower. 

Key Responsibilities

Hands-On Delivery

• Actively build and contribute to Palantir Foundry and AIP solutions — including data pipelines, Ontology modeling, Workshop applications, and AIP agent workflows — particularly on Prototype and complex Strategic use cases.
• Lead technical design sessions and architecture decisions within the pod; serve as the senior technical voice when FD Delta engineers need direction or escalation.
• Maintain sufficient hands-on proficiency in Foundry (Pipeline Builder, Code Repositories, Ontology, Workshop, OSDK) and AIP (Agent Studio, Logic, Evals) to unblock delivery, review output, and identify quality issues.
• Roll up sleeves during crunch periods — the FD Partner is expected to contribute code, configuration, and documentation when delivery velocity demands it.

Business & Value Leadership

• Own the end-to-end business relationship for a portfolio of Palantir use cases across one or more pillars (e.g., Agentic Automation, Premium Placement, Claims/Losses).
• Lead use case ideation and qualification, guiding stakeholders through the Value Case process including KPI selection, baseline establishment, and DCF / ROI framing.
• Drive alignment on use case type (Prototype, Tactical, Strategic) and ensure all required documentation, sponsorship, and milestones are in place per the CoE delivery framework.
• Own the Prototype Value Realization Checkpoint and Recurring Value Realization cycles — presenting Go/No-Go recommendations to executive sponsors with supporting data.

Program & Team Leadership

• Lead and coordinate pod delivery — providing technical direction to FD Delta, sustainability guidance to FD Echo, and ensuring clean handoffs at each stage.
• Facilitate and escalate tie-break decisions per the CoE framework (Speed to Deliver, ROI/Cost, Business Preference, External Preference) when competing priorities arise.
• Serve as the communication bridge between business leadership and the CoE — absorbing escalations upward and preventing leadership friction from permeating to delivery teams.
• Champion adoption and change management for productionalized capabilities, combining technical authority with business credibility to drive user uptake.

Required Skills & Competencies

Palantir Platform Proficiency (Required — Not Optional)

• Hands-on proficiency with Palantir Foundry: Pipeline Builder, Code Repositories, Ontology (objects, links, Action Types, Functions), Workshop, and OSDK
• Practical experience with AIP: Agent Studio, Logic, Evals, and Observability tooling — able to design, build, and debug agentic workflows
• Strong Python, TypeScript/JavaScript, and SQL skills — the FD Partner writes production code, not just reviews it
• Familiarity with RAG architectures, human-in-the-loop model patterns, and data science concepts as applied within the Palantir ecosystem

Business Value Layer

• Strong business acumen — able to engage credibly with senior insurance, finance, and operations leaders on value, process, and strategy
• Demonstrated ability to own use case strategy end-to-end: from hypothesis and value case through delivery, adoption, and value realization
• Stakeholder leadership — able to navigate ambiguity, manage competing priorities, and influence without authority at all levels of the organization

Experience

• 6–10+ years of experience — ideally spanning both hands-on technical delivery and business-facing roles; Palantir FDE or equivalent forward-deployed engineering background is highly valued
• Prior experience in insurance, financial services, or similarly regulated industries strongly preferred
• Bachelor's or Master's degree in Business, Finance, Accounting, or related business field
• Optional: Bachelor's or Master's degree in Computer Science, Engineering, or related technical field

Success Metrics / KPIs

Interactions / Stakeholder Map

Candidate Experience & Workplace Culture

We strive for inclusive job descriptions and encourage candidates from all backgrounds — including those who might not meet every preferred qualification — to apply and grow with us. Acrisure believes that diversity of experience leads to innovative solutions and stronger teams.

Benefits & Perks

• Competitive compensation
• Generous vacation and paid time off
• Comprehensive medical, dental, and vision benefits (employee-paid)
• Company-paid disability insurance and life insurance
• 401(k) with company match
• Flexible spending and commuter benefits
• Parental leave, fertility support, and family benefits
• Career development opportunities
  …and more

(Offerings may vary by entity or location; eligibility criteria may apply.)

Commitment to Inclusion & Accommodation

We are committed to an inclusive workforce and welcome applicants of all backgrounds. Reasonable accommodation is provided in accordance with applicable laws. If you require assistance during the application process, please email leaves@acrisure.com.

Your new opportunity awaits you.

Forward Deployed Partner- Atlanta, GA

About Acrisure

Acrisure is a global fintech leader empowering ambitious businesses and individuals with customized solutions that drive growth and impact. We combine cutting-edge technology with expert human support to deliver tailored insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown from $38 million in revenue to nearly $5 billion and now employs more than 19,000 colleagues across 20+ countries. Built on entrepreneurial spirit, we prioritize leadership, accountability, and collaboration — equipping our teams to work at the highest levels and solve meaningful challenges.

Role Summary & Mission

The FD Partner is the most complete role in the Palantir Center of Excellence — and intentionally so. This is not a relationship manager who oversees technical work from a distance. The FD Partner is a senior, deeply technical practitioner who is equally at home building in Palantir Foundry and AIP as they are presenting a Go/No-Go recommendation to an executive sponsor. They own the business relationship, set the value agenda, and get their hands dirty delivering it.

The FD Partner leads pods where needed, drives active development on the most complex or ambiguous use cases, and is ultimately accountable for adoption and ROI across their portfolio. They are the person in the room who can both write the Ontology and articulate why it matters to a CFO. Technical depth is non-negotiable — the credibility to lead FD Delta and FD Echo engineers, challenge delivery approaches, and unblock problems in Foundry must be earned through proficiency, not assumed through seniority.

This is a Forward Deployed role, so travel is expected. The range is between 10-30% (2-6 nights/month) on average, with some periods being higher and some periods being lower.

Key Responsibilities

Hands-On Delivery

• Actively build and contribute to Palantir Foundry and AIP solutions — including data pipelines, Ontology modeling, Workshop applications, and AIP agent workflows — particularly on Prototype and complex Strategic use cases.
• Lead technical design sessions and architecture decisions within the pod; serve as the senior technical voice when FD Delta engineers need direction or escalation.
• Maintain sufficient hands-on proficiency in Foundry (Pipeline Builder, Code Repositories, Ontology, Workshop, OSDK) and AIP (Agent Studio, Logic, Evals) to unblock delivery, review output, and identify quality issues.
• Roll up sleeves during crunch periods — the FD Partner is expected to contribute code, configuration, and documentation when delivery velocity demands it.

Business & Value Leadership

• Own the end-to-end business relationship for a portfolio of Palantir use cases across one or more pillars (e.g., Agentic Automation, Premium Placement, Claims/Losses).
• Lead use case ideation and qualification, guiding stakeholders through the Value Case process including KPI selection, baseline establishment, and DCF / ROI framing.
• Drive alignment on use case type (Prototype, Tactical, Strategic) and ensure all required documentation, sponsorship, and milestones are in place per the CoE delivery framework.
• Own the Prototype Value Realization Checkpoint and Recurring Value Realization cycles — presenting Go/No-Go recommendations to executive sponsors with supporting data.

Program & Team Leadership

• Lead and coordinate pod delivery — providing technical direction to FD Delta, sustainability guidance to FD Echo, and ensuring clean handoffs at each stage.
• Facilitate and escalate tie-break decisions per the CoE framework (Speed to Deliver, ROI/Cost, Business Preference, External Preference) when competing priorities arise.
• Serve as the communication bridge between business leadership and the CoE — absorbing escalations upward and preventing leadership friction from permeating to delivery teams.
• Champion adoption and change management for productionalized capabilities, combining technical authority with business credibility to drive user uptake.

Required Skills & Competencies

Palantir Platform Proficiency (Required — Not Optional)

• Hands-on proficiency with Palantir Foundry: Pipeline Builder, Code Repositories, Ontology (objects, links, Action Types, Functions), Workshop, and OSDK
• Practical experience with AIP: Agent Studio, Logic, Evals, and Observability tooling — able to design, build, and debug agentic workflows
• Strong Python, TypeScript/JavaScript, and SQL skills — the FD Partner writes production code, not just reviews it
• Familiarity with RAG architectures, human-in-the-loop model patterns, and data science concepts as applied within the Palantir ecosystem

Business Value Layer

• Strong business acumen — able to engage credibly with senior insurance, finance, and operations leaders on value, process, and strategy
• Demonstrated ability to own use case strategy end-to-end: from hypothesis and value case through delivery, adoption, and value realization
• Stakeholder leadership — able to navigate ambiguity, manage competing priorities, and influence without authority at all levels of the organization

Experience

• 6–10+ years of experience — ideally spanning both hands-on technical delivery and business-facing roles; Palantir FDE or equivalent forward-deployed engineering background is highly valued
• Prior experience in insurance, financial services, or similarly regulated industries strongly preferred
• Bachelor's or Master's degree in Business, Finance, Accounting, or related business field
• Optional: Bachelor's or Master's degree in Computer Science, Engineering, or related technical field

Success Metrics / KPIs

Interactions / Stakeholder Map

Candidate Experience & Workplace Culture

We strive for inclusive job descriptions and encourage candidates from all backgrounds — including those who might not meet every preferred qualification — to apply and grow with us. Acrisure believes that diversity of experience leads to innovative solutions and stronger teams.

Benefits & Perks

• Competitive compensation
• Generous vacation and paid time off
• Comprehensive medical, dental, and vision benefits (employee-paid)
• Company-paid disability insurance and life insurance
• 401(k) with company match
• Flexible spending and commuter benefits
• Parental leave, fertility support, and family benefits
• Career development opportunities
  …and more

(Offerings may vary by entity or location; eligibility criteria may apply.)

Commitment to Inclusion & Accommodation

We are committed to an inclusive workforce and welcome applicants of all backgrounds. Reasonable accommodation is provided in accordance with applicable laws. If you require assistance during the application process, please email leaves@acrisure.com.

Your new opportunity awaits you.

Position Overview:

We are looking for a Senior Machine Learning Engineer to build the core Machine Learning foundations that power Nova’s agentic experiences. This role focuses on applied Machine Learning in production environments: retrieval systems, evaluation frameworks, and model integration layers that make AI features reliable, scalable, and repeatable. You will design and implement the underlying components that support rich, intelligent interactions in the Iterable platform.

You will work closely with backend, frontend, and product teams to shape how Machine Learning is introduced and maintained across the company. The work blends hands-on engineering with system design, and is ideal for someone who can drive complex efforts independently, make practical architectural decisions, and collaborate in a fast-moving, cross-functional product environment.

Responsibilities:

• Design and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers.
• Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns.
• Develop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring.
• Implement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently.
• Partner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics.
• Prototype applied ML solutions to validate feasibility before investing in full builds.
• Ensure secure, robust handling of data used in ML workflows and retrieval operations.
• Collaborate with product, design, and engineering to align ML system design with user experience and product goals.
• Contribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.

Qualifications:

• 5+ years experience as a Machine Learning Engineer or similar role focused on production systems.
• Strong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits.
• Experience with retrieval systems, vector databases, search technologies, or RAG architectures.
• Prior work integrating ML or LLM-powered features into production applications.
• Understanding of ML evaluation techniques, experimentation design, and failure analysis.
• Ability to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity.
• Strong communication and collaboration skills in a distributed environment.

Bonus Points

• Experience building ML or LLM platforms, tooling, or developer-facing frameworks.
• Prior work with embeddings, search–ranking systems, or advanced RAG architectures.
• Familiarity with event-driven systems or streaming architectures.
• Experience with model observability, performance monitoring, or proactive regression detection.
• Background in personalization, recommendations, or applied NLP.
• Experience working in remote-first engineering teams.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

We are looking for an Engineering Manager to lead the team responsible for building agentic experiences and integrating AI-powered capabilities into the core Iterable application. This team owns the application-facing development that turns emerging AI capabilities into reliable, usable product features.

In this role, you will guide a group of frontend, backend, and applied engineers working on conversational workflows, orchestration layers, and AI-enabled product surfaces. You will balance people leadership with strong technical judgment, helping the team deliver high-quality features while navigating ambiguity and evolving requirements in a fast-moving product area. This role sits within the broader Nova initiative and plays a key part in shaping how intelligent experiences appear across the Iterable platform.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How You Will Make a Difference:

• Lead and support a team of engineers building agentic and AI-enabled product experiences.
• Partner closely with Product, Design, and Data Science leadership to translate AI capabilities into scalable, user-facing experiences.
• Guide the design and implementation of agent workflows, orchestration logic, and application integrations.
• Ensure AI-powered features are reliable, observable, secure, and ready for production use.
• Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
• Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
• Coach and mentor engineers, supporting career growth and healthy team dynamics.
• Collaborate with other engineering and data teams to align on interfaces, dependencies, and shared goals.
• Contribute to hiring and onboarding as the team grows.

We Are Looking for People Who:

• Have at least 5 years of hands-on software development experience.
• Have at least 3 years of experience managing and growing software engineering teams.
• Strong background in application or platform engineering, ideally in a SaaS environment.
• Experience leading teams that integrate AI or ML-powered capabilities into production systems.
• Comfort operating at the intersection of product, platform, and data science teams.
• Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
• Experience working with modern backend and frontend stacks.
• Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
• Excellent communication skills and ability to align technical work with business and product goals.

Bonus Points:

• Experience leading teams building agentic or LLM-powered product experiences.
• Familiarity with agent frameworks such as Mastra or similar orchestration tools.
• Prior work on decisioning engines, rules engines, or real-time personalization systems.
• Experience collaborating closely with Data Science and ML teams on production integrations.
• Background in marketing technology or customer engagement platforms.
• Experience scaling teams and systems in a remote-first environment.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Position Overview:

We are looking for a Senior Full-Stack Engineer to join the team building Nova’s agentic experiences within the Iterable platform. This team is responsible for the full end-to-end development of conversational and agent-driven workflows, including the interaction surfaces, orchestration layers, and core platform integrations that make these experiences seamless and intuitive for users.

In this role, you will work across the stack to build both frontend and backend components that bring agentic capabilities to life. You will collaborate closely with design, product, and engineering partners to deliver high-quality, user-centered features. This position is well-suited for someone who enjoys solving complex product and technical problems, can navigate ambiguity, and brings a strong sense of ownership to their work.

Responsibilities:

• Build and iterate on the frontend and backend components that power agentic user experiences.
• Collaborate with design and product teams to create intuitive, conversational interaction patterns.
• Work across the stack to integrate frontend workflows with backend services, platform APIs, and internal tooling.
• Contribute to the evolution of underlying frameworks, including agent workflows and supporting infrastructure.
• Participate in architectural and design discussions to ensure solutions are scalable, maintainable, and aligned with product goals.
• Write high-quality, well-tested code and help refine engineering standards and best practices.
• Debug production issues, improve observability, and contribute to system reliability.
• Partner with other engineers to deliver features from concept to production, including technical design, implementation, testing, and rollout.

Qualifications:

• 5+ years of experience building full-stack applications in production environments.
• Strong proficiency with TypeScript and experience working across both frontend and backend systems.
• Experience with modern frontend frameworks (React preferred) and backend application development.
• Ability to design clean, maintainable APIs and internal interfaces.
• Strong collaboration skills and comfort working closely with product and design.
• Ability to operate independently, manage ambiguity, and drive work to completion.
• Interest in building intelligent, agent-driven experiences, even without prior LLM experience.

Bonus Points

• Experience contributing to or building internal frameworks or developer tooling.
• Familiarity with agent frameworks, agentic patterns, or LLM tool-calling workflows.
• Strong intuition for UI/UX quality in interactive interfaces.
• Experience with observability, performance tuning, or production debugging at scale.
• Experience with event-driven or distributed systems.
• Prior experience working in remote-first engineering environments.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

Our Data In Flight (DIF) team owns the core pipelines that ingest and route user and event data into Iterable, powering identity, segmentation, and real-time personalization. We are building a multi-tenant data platform that application teams can build on top of, with clear contracts, SLOs, and guardrails. Our product and our Elasticsearch clusters are multi-tenant, and we run Elasticsearch on Kubernetes using Elastic Cloud on Kubernetes (ECK).

We’re looking for a Staff Software Engineer with a track record of operating Elasticsearch-backed data platforms in multi-tenant SaaS. You’ll be a hands-on IC who both designs distributed systems and acts as a platform “product owner” for app teams: understanding their needs, shaping the platform roadmap, and defining stable interfaces between product and data infrastructure.

How you will make an impact:

• Own and evolve core Data In Flight services (ingestion, user and event APIs, identity, system events) with a focus on reliability, performance, and cost.
• Lead the Elasticsearch strategy for our multi-tenant live user and event data: index and mapping design, shard strategy, and safeguards across shared clusters.
• Design and enforce platform contracts (APIs, data models, SLAs, and usage limits) that let product teams move quickly while keeping the data platform safe and scalable.
• Work across other data and application teams on initiatives such as Elasticsearch upgrades, guardrails, resharding, and event retention.
• Provide senior technical leadership during incidents and reviews, turning operational learnings into durable platform improvements.
• Mentor engineers on distributed systems, data modeling, and pragmatic use of Elasticsearch.

What you'll bring:

You likely have many of the experiences below, but not necessarily all of them:

• Hands-on Elasticsearch expertise in production:
• Supporting customer-facing features or platforms backed by ES
• Designing schemas and queries for high-cardinality, multi-tenant workloads
• Operating large clusters (capacity planning, scaling, incident response)
• Multi-tenant platform experience:
• Building shared data services used by multiple product teams
• Implementing rate limits, quotas, and noisy-neighbor protections
• Thinking in terms of contracts and SLOs, not one-off integrations
• Strong distributed systems background:
• JVM-based services (Scala/Java) and event-driven or streaming architectures
• Comfort with modern cloud infrastructure (AWS or similar), messaging, and caches
• Staff-level impact and collaboration:
• Leading cross-team projects from design through rollout
• Translating technical decisions into clear business and product trade-offs
• Clear written communication (RFCs, design docs, post-incident reviews)

Nice To Have:

• Experience with Scala and the Play framework or similar JVM stacks.
• Prior work on core user data platforms (identity, profile stores, event pipelines, or CDP-like systems).
• Exposure to FinOps / infra cost optimization in data-heavy systems.
• Experience in MarTech / AdTech or other high-volume, low-latency data domains.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,00 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Position Description

Origis Energy is looking for an experienced Insurance Risk Manager to manage the organization’s overall insurance and corporate risk management programs for solar & BESS development, construction and operations. The Insurance Risk Manager acts as internal subject matter expert and will provide solutions to grow the business to include analyzing insurance needs by identifying risk exposures and analyzing and classifying risks to provide optimum coverage, costs and claim settlements. The ideal candidate will be someone with commercial risk and insurance experience, with a solid background and foundation in the fundamentals of commercial property & casualty insurance and construction insurance; with renewable energy industry experience being a huge plus.

The Insurance Risk Manager reports to Chief Financial Officer and is a regular, full-time position, eligible for our generous employee benefits package, including employer paid health insurance, paid time off, a 401(k) plan with employer matching contributions, and other great benefits.

Key Responsibilities

• Aid in the development of a clear risk philosophy balancing the necessary coverage required to meet the company’s needs with overall cost effectiveness and risk appetite.
• Manage the reporting, processing and adjustment of claims to include tracking, negotiating and resolution at the project and corporate levels including, but not limited to, All-Risk Property and Business Interruption, General and Umbrella/Excess Liability, Workers’ Compensation and Employer’s Liability, Automobile Liability, Directors & Officers, Cyber, Crime, etc.
• Work with internal teams and stakeholders to provide coherent, accurate risk management and insurance advice and guide in implementing recommendations while demonstrating an executive presence with clients.
• Maintain and review for accuracy insurance documentation: annual binder and policy documents, endorsements, invoices, renewals, cover letters and insurance program audits.
• Complete, coordinate, and conduct policy renewal submissions and applications, manage mid-term adjustments to project and corporate insurance programs, and may administer self-insured plans.
• Development of insurance budgets at the corporate and project levels.
• Manage insurance brokers, insurers and stakeholder relationships to optimize cost and coverage to include onboarding of insurance carriers, brokers and establish NDAs as needed
• Participate in due diligence on insurance and other risk management areas for M&A activity
• Work with legal and procurement on insurance elements in customer and vendor contracts; develop insurance provision playbook and training for legal department.
• Point of contact on all insurance matters ensuring insurance requirement compliance with Lenders’ Financing and Equity Agreement requirements.
• Overall management of property, liability, and financial lines insurance programs, including surety.
• Prepare and present reports including proposals and presentations to management and development teams.
• Support the Business in verifying counterparty compliance with contractual obligations relative to insurance

Preferred Qualifications

• BS and/or BA, MBA preferred
• Risk management designations from relevant industry educational institutions such as CPCU / ARM
• Experience and understanding of the U.S. renewables and energy markets preferred
• 4+ years of experience in progressive insurance / risk management roles (underwriting, risk management, brokerage, or related field)
• In depth technical knowledge of insurance requirements in the renewable energy industry; preferably solar and battery storage, inclusive of project financing, is advantageous
• Strong working knowledge of Microsoft Office products to include Word, Excel, PowerPoint and Outlook

Key Attributes for Success

• Highly motivated, detail-oriented, highly organized
• Exceptional written and verbal communication and presentation skills
• Customer Relationship Management
• Strategic thinker
• Creativity in problem solving
• Ability to prioritize and manage tight timelines and budgets
• Effective in managing multiple stakeholders and within cross functional team
• Strong negotiating and influencing skills
• Hands on experience pursuing insurance recoveries and resolving conflicts
• Hands on experience in educating the marketplace on new technologies and facilitating insurance support

Location         New York, NY; Austin, TX; or Miami, FL

Travel              Approximately 10% travel, but may vary depending on claim and project needs

Job Level       Manager (no direct reports)

The Vice President of Asset Management will oversee the financial and technical performance of the company’s operating renewable energy portfolio, including utility‑scale battery storage and solar assets. This position is accountable for maximizing asset value, ensuring adherence to all contractual and regulatory obligations, enhancing fleet performance, and guiding long‑term operational strategy. The ideal candidate will possess extensive experience in renewable energy asset management, strong commercial judgment, and a data‑driven mindset to optimize performance of the portfolio. 

Aypa is a growth organization with an established portfolio in a fast-paced industry.  

Responsibilities: 

• Develop asset optimization strategies to maximize revenue, minimize downtime, reduce costs and enhance operational efficiency;
• Lead budgeting, variance reporting, portfolio planning, and long-term asset planning;
• Partner with O&M, OT/SCADA, Performance Engineering, Finance, Commercial Operations and Construction teams to ensure seamless lifecycle performance;
• Ensure compliance with all contractual agreements: Interconnection Agreements, O&M contracts, LTSAs, land leases, and vendor contracts;
• Lead NERC, RTO/ISO, and interconnection compliance activities;
• Lead monthly and quarterly reporting for internal stakeholders and financial counterparties;
• Manage end of warranty and insurance claims;
• Work closely with O&M leadership to ensure proper execution of preventive and corrective maintenance to achieve performance KPI’s, degradation reduction and asset enhancement;
• Coordinate with OT and Performance Engineering teams on data quality, system availability, controls optimization, and event response;
• Additional responsibilities as needed. 

Key Qualifications: 

• 10+ years of relevant experience in renewable energy, asset management, operations, or project finance;
• MBA or advanced degree in engineering, business, finance, or a related field;
• Demonstrated leadership experience managing teams and cross-functional stakeholders;
• Strong understanding of financial modeling, O&M strategies, and regulatory frameworks;
• Technical knowledge of utility-scale battery storage and solar performance drivers;
• Excellent communication skills with ability to interface with lenders, investors, and executive leadership;
• Strong analytical, problem-solving, and organizational skills;
• Demonstrated track record managing and growing a team and improving processes and systems to support portfolio growth;
• Ethical decision-making capability exemplified;
• Excellent written and verbal communication skills. 

Compensation and Location: 

• Salary:  A base salary commensurate with experience.
• Bonus: An annual bonus will be awarded based on individual performance and the business's overall success.
• Benefits: Aypa offers an attractive benefits package with excellent health care/dental/vision, 401k matching, unlimited vacation, and other health/wellness benefits.
• Location:  Hybrid (USA). Ability to work in the United States is a requirement. Preference is given to candidates located in Austin, TX, or willing to relocate. Remote will be considered on a case-by-case basis.