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Technical Program Manager, Digital Factory Systems
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM:
ArsenalOS is the software backbone that powers how Anduril designs, builds, and sustains its hardware. As our factories scale and operate at increasingly high rates, the complexity of the factory software stack is growing just as quickly.
We are not building greenfield systems in isolation. We are deploying and integrating software, infrastructure, and automation into live production environments that cannot stop.
We need a Technical Program Manager to act as the central coordination point for factory software at the site level — someone who can bring together the production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams and their deliverables into a single, coherent execution plan.
This is not a status-tracking role. This is a production-critical operator responsible for making sure the digital layer of the factory keeps up with the physical one.
WHAT YOU'LL YOU DO:
You will own the digital coordination layer of the factory.
- Act as the primary point of contact for all factory software systems at a given site
- Drive coordination across production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams teams
- Ensure deployments are sequenced correctly across infrastructure, applications, and automation
- Maintain a real-time view of site readiness, risks, and dependencies
- Identify integration gaps before they impact production
- Work directly with Heads of Production and Manufacturing Engineering to align software with how the factory actually operates
- Push teams to resolve blockers quickly and make decisions under uncertainty
You are the person who ensures that software, infrastructure, and machines all come together to actually run the factory.
What This Role Is (and Isn’t)
This role is:
- A site-level integrator across multiple technical domains
- A driver of execution, not a passive coordinator
- A translator between production needs and technical teams
- A force multiplier for teams that are otherwise operating in parallel
This role is not:
- A traditional project manager tracking tickets
- A purely software-focused TPM
- A role that waits for perfect clarity before acting
REQUIRED QUALIFICATIONS:
- Experience operating in complex, cross-functional environments
- Strong understanding of production systems and manufacturing workflows
- Ability to work across software, infrastructure, and automation domains
- Comfort making decisions with incomplete information
- High ownership and bias for action
PREFERRED QUALIFICATIONS:
- MES / ERP / factory software systems
- Industrial automation or controls environments
- Deploying systems into live production settings
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Digital Factory Operations Lead
Share this job
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM:
ArsenalOS is the software backbone that powers how Anduril designs, builds, and sustains its hardware. As our factories scale and operate at increasingly high rates, the complexity of the factory software stack is growing just as quickly.
We are not building greenfield systems in isolation. We are deploying and integrating software, infrastructure, and automation into live production environments that cannot stop.
We need a Technical Program Manager to act as the central coordination point for factory software at the site level — someone who can bring together the production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams and their deliverables into a single, coherent execution plan.
This is not a status-tracking role. This is a production-critical operator responsible for making sure the digital layer of the factory keeps up with the physical one.
WHAT YOU'LL YOU DO:
You will own the digital coordination layer of the factory.
- Act as the primary point of contact for all factory software systems at a given site
- Drive coordination across production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams teams
- Ensure deployments are sequenced correctly across infrastructure, applications, and automation
- Maintain a real-time view of site readiness, risks, and dependencies
- Identify integration gaps before they impact production
- Work directly with Heads of Production and Manufacturing Engineering to align software with how the factory actually operates
- Push teams to resolve blockers quickly and make decisions under uncertainty
You are the person who ensures that software, infrastructure, and machines all come together to actually run the factory.
What This Role Is (and Isn’t)
This role is:
- A site-level integrator across multiple technical domains
- A driver of execution, not a passive coordinator
- A translator between production needs and technical teams
- A force multiplier for teams that are otherwise operating in parallel
This role is not:
- A traditional project manager tracking tickets
- A purely software-focused TPM
- A role that waits for perfect clarity before acting
REQUIRED QUALIFICATIONS:
- Experience operating in complex, cross-functional environments
- Strong understanding of production systems and manufacturing workflows
- Ability to work across software, infrastructure, and automation domains
- Comfort making decisions with incomplete information
- High ownership and bias for action
PREFERRED QUALIFICATIONS:
- MES / ERP / factory software systems
- Industrial automation or controls environments
- Deploying systems into live production settings
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
The Position
The Revenue Operations Program Manager serves as the vital link between our business stakeholders, technical teams, and front-line users. Reporting directly to the VP of Revenue Operations, you will be the primary advocate for operational efficiency, ensuring that our internal systems (including our CallRail product suite) are optimized, documented, and successfully adopted.
This is a non-technical leadership role focused on requirements gathering, project lifecycle management, and the seamless transition of technical solutions into the hands of our stakeholders.
It’s a fast-paced environment that will require you to work smart and hard, but it’s also an incredibly rewarding opportunity with unlimited upside.
What You'll Do
Requirement Strategy & Stakeholder Management
- Act as the primary liaison between business units and technical teams to identify and document requirements related to operational pain points; forward recommendations with appropriate stakeholders and Revenue and Customer Operations leadership.
- Translate provided complex business needs into clear, actionable functional requirements and project scopes.
- Represent the Revenue Operations team in cross-functional initiative meetings as required, ensuring operational interests are prioritized.
- Identify points of conflict and surface prioritization needs with appropriate stakeholders and Customer Operations leadership.
Documentation & Knowledge Management
- Author and maintain comprehensive user documentation to ensure internal teams understand system updates and workflows.
- Develop clear process maps for internal toolsets.
- Standardize the handover process by delivering finalized technical specs to the CX and Sales enablement teams for training rollout.
Quality Assurance & UAT Leadership
- Lead User Acceptance Testing (UAT) sessions, capturing feedback and ensuring the final deliverable meets the original business intent.
- Manage the QA documentation lifecycle of Revenue Operations owned systems, ensuring all bugs or friction points are resolved prior to full deployment.
System Advocacy & Internal Support
- Serve as the Internal Product Customer for CallRail products, ensuring our team is using our own technology to its fullest potential.
- Act as the "Tier 1" non-technical resource for GTM system-related questions, triaging issues before escalating to GTM System Administrators.
- Maintain and audit sales product calculators to ensure pricing and logic remain accurate for the go-to-market teams.
Insights & Reporting Guidance
- Provide high-level guidance on system reporting capabilities.
- Identify opportunities for better data hygiene within our tech stack.
What You'll Need
Professional Experience
- 4-6 years of experience in Revenue Operations, Sales Operations, or Project/Program Management within a SaaS environment.
- Proven track record of managing the project lifecycle, specifically in bridging the gap between business stakeholders and technical execution teams (SDRs, Sales, Tech Ops).
- Demonstrated experience in Requirements Gathering: Ability to take a vague business "pain point" and turn it into a structured functional requirement document.
Technical Familiarity (Non-Admin)
- Strong proficiency in CRM ecosystems (Salesforce preferred): You don’t need to be an admin, but you must understand how data flows and how objects relate to one another.
- Experience with Project Management tools: Proficiency in tools like Asana to track project milestones.
- Visual Documentation: Experience using Lucidchart, Visio, or Miro to build process maps and workflow diagrams.
Skills & Competencies
- The "Translator" Ability: Exceptional communication skills with the ability to explain technical constraints to non-technical stakeholders and business needs to technical teams.
- UAT Mastery: Experience designing and leading User Acceptance Testing (UAT) sessions and managing feedback loops.
- Operational Mindset: A natural inclination toward documentation, "clean" data, and creating repeatable processes.
- Conflict Resolution: Comfortable managing competing priorities and navigating stakeholder pushback in a fast-paced environment.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
- Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday * an in-office perk
- MARTA transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- Hybrid work options with $500 office stipend to set up your home office
- Designated bike storage
This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays.
Learn more: https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Ready to apply?
Apply to CallRail