The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

What You'll Do:

• Lead, mentor, and coach a high-performing team of customer care representatives to consistently exceed service and performance targets. 
• Monitor and analyze team metrics, including customer satisfaction (CSAT), service-level agreements (SLAs), and contact quality, implementing improvement initiatives as needed. 
• Resolve escalated customer issues (executive level) with a focus on timely resolution and customer satisfaction. 
• Partner with cross-functional teams to optimize processes, drive operational efficiency, and enhance the overall customer journey. 
• Maintain accurate and up-to-date records of customer interactions, feedback, and resolutions in the company CRM system. 
• Conduct regular team meetings to communicate objectives, share insights, and reinforce performance expectations. 
• Foster a culture of accountability, collaboration, and continuous development within the customer care organization. 
• Support agent growth through structured coaching, personalized feedback, goal setting, and professional development planning. 
• Additional duties as assigned. 

Who You Are:

• Adaptability & Agility: Manages a specialized team operating across multiple high sensitivity verticals — legal, executive escalations, social care, media, and government relations — by quickly reprioritizing workloads, reallocating resources, and adjusting response strategies as case urgency, public visibility, or regulatory timelines shift. Maintains team stability and performance quality even when handling simultaneous, competing, high-stakes situations. 
• Customer-First Focus: Ensures all cases—regardless of complexity or sensitivity—are handled with consistency, urgency, and care, balancing compliance requirements with a strong focus on customer outcomes.
• Data-Driven Decision Making & Problem Solving: Analyzes cases trends, escalation patterns, and performance metrics to identify risks, close gaps, and drive proactive improvements, while keeping leadership informed.
• Effective Communication: Leads a team that produces high-stakes written and verbal communications — including legal responses, executive correspondence, public social replies, media statements, and government submissions. Sets clear quality standards, reviews critical outputs, and ensures every communication is accurate, on-brand, compliant, and appropriately calibrated for its audience and channel.
• Openness & Willingness to Learn: Stays current on regulatory, policy, and platform changes, strengthening team capability through ongoing training, knowledge-sharing, and process updates.
• People-First Leadership: Fosters a supportive, high-trust environment by prioritizing team well-being, workload balance, and development, enabling strong performance in high pressure situations.

What You've Done:

• 3+ years of experience in customer service or a related field. 
• 1+ years of supervisory or leadership experience in customer service. 
• Strong verbal and written communication skills. 
• Proficiency in Microsoft Office and CRM systems. 
• Ability to multitask, prioritize, and perform in a performance-driven culture. 
• Certifications or formal training in customer service or leadership development are a plus. 

What We Offer:

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
• Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.

ABOUT THE TEAM

We're seeking a Senior Threat and Attack Research Engineer to join our Security organization. The ideal candidate will combine threat intelligence knowledge with strong engineering skills to develop and implement advanced threat actor tracking and analsyis systems to protect Anduril products and infrastructure.

WHAT YOU’LL DO

• Monitor and analyze sophisticated cyber threats targeting Anduril's products, infrastructure, and personnel.
• Research, mitigate, and anticipate emerging technical trends in the threat landscape.
• Collaborate closely with the detection and response team to provide timely and actionable intelligence to support ongoing investigations.
• Engage cross functionally with the offensive security team on product and infrastructure red team engagements.
• Enhance tooling for threat actor tracking and intelligence data integration.
• Foster proactive collaboration and information exchange with external partners to build joint capabilities and achieve shared objectives.

REQUIRED QUALIFICATIONS

• Proven experience analyzing complex threat actor campaigns, including supply chain and infrastructure, with the ability to develop long term countermeasures.
• Proficiency in one or more programming languages (e.g. Python, Rust, Golang, Swift)
• Capacity to prioritize and execute tasks independently with minimal supervision.
• Strong and professional communication skills (written and verbal)
• Ability to obtain and hold a U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• In-depth knowledge of nation-state, sophisticated criminal, or supply chain threats.
• Experience creating file-based or network-based rules and signatures (e.g. YARA, Snort) for detection and tracking complex threats.
• Track record of writing production code for threat intelligence tools
• Expertise in large scale data analysis
• Established connection within the broader security and threat intel community
• Strong analytical and problem-solving capabilities.
• Demonstrated ability to work effectively in team environments.
• Experience with Vertex Synapse

We are looking for an experienced Head of Global Customer Success, who thrives on pushing the boundaries of the possible, to lead and transform our customer success operations in the age of AI. This role is responsible for setting the strategic direction of the customer success centers, both internal and BPO locations, building high-performing teams, and delivering exceptional customer experiences at scale. We are looking for a leader that can implement innovative, disruptive solutions to drive a paradigm shift on the quality of help we provide. We want to do support better than anyone else and have the aspiration of resolving all customer issues instantly in a way that meets their needs, providing a concierge service to all.     

A critical part of this role is leading the development and execution of the AI-driven customer operations strategy – leveraging automation, conversational AI, and advanced analytics to enhance both customer and team member experiences. The ideal candidate is a forward-thinking leader who can translate emerging technologies into practical, measurable business outcomes.  

Location: Hybrid (3 days in office/2 days remote) – Atlanta, GA 

What You'll Do:

• Leadership & Team Development 
  • Lead and develop a talent dense multi-layered team (managers, supervisors, and agents), fostering a culture of feedback and accountability, innovation, and continuous improvement 
  • Build AI fluency within leadership layers, enabling managers to effectively adopt and lead tech-enabled workflows 
  • Drive change management efforts to ensure successful adoption of AI tools and new ways of working at scale 
• Strategic Direction & AI Transformation 
  • Define and execute the long-term vision for the call centers, including a clear roadmap for AI, automation and improving the quality of human support, to drive a paradigm shift  
  • Identify opportunities to leverage AI to improve both quality and efficiency  
  • Partner with Product, Data and Engineering teams to design, pilot, and scale AI-driven solutions 
  • Balance automation with human interaction to ensure a seamless, high-quality customer experience 
• Operational Excellence 
  • Oversee daily operations to ensure service levels, quality standards, and efficiency targets are consistently met and optimized 
  • Improve and monitor customer satisfaction metrics across both human and automated touchpoints 
  • Use data and AI-driven insights to optimize workflows, reduce handle times, and improve first-contact resolution.  
  • Continuously refine processes by integrating automation and intelligent routing.  

What You've Done

• 10+ years in call center or customer operations, with 5+ years in senior leadership roles 
• Demonstrated experience leading digital transformation or AI/automation initiatives in a customer support environment 
• Proven ability to lead and develop large teams through change and technology adoption 
• Track record of creating and successfully implementing forward thinking, innovative solutions that scale  
• Strong analytical mindset with the ability to translate data into actionable strategy  
• Experience providing customer service both internationally and levering BPOs is a meaningful plus  
• Bachelor’s degree from a top tier institution 

What We Offer

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
• Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.

THE POSITION
Our roster has an opening with your name on it

Our Account Vertical is responsible for Registration, Authentication, User Identity and Verification journeys. Basically, if you've registered, logged-in, and managed your account on our platform, our engineering teams own this and more. You will be working specifically in our Access pillar, building a world class login experience while maturing how we make sure accounts across our platform (Sportsbook, Casino, Racing, DFS) are safe and secure by detecting and preventing unauthorized activities. Some of the technologies we use are Java, Typescript (React), Python, Terraform on AWS (K8s, EKS, Lambdas, RDS Aurora, SNS, SQS).  

We’re looking for passionate technologists, strong communicators, and those with a commitment to continuous improvement. The ideal candidate will have the confidence to propose pragmatic solutions to complex problems and be eager to learn from and educate others. As a Senior Software Engineer, you will work in empowered, multidisciplinary teams, autonomously tackling complex challenges that provide the very best experiences and products for a growing community of millions of players.  

You use technology to solve straightforward problems, seeking input and guidance from team members. You may create or have responsibility to improve or invent small tools or applications. You can take defined design and turn it into code and deliver it on schedule, applying appropriate technologies and current software engineering best practices. You write secure, stable, testable, maintainable code with minimal defects. You are proficient in a broad range of data structures and algorithms, knowing when it is appropriate to use them and when it is not. You make appropriate implementation trade-off decisions. You participate in team design, scoping, and prioritization discussions. You seek to learn the business context and technologies behind your team's software. You work effectively with other team members & identify any opportunities/problems arising from technical decisions. You invent, refine, and develop your solutions to ensure they are meeting customer needs and team goals. You are a passionate advocate for your customer.  

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. 

THE GAME PLAN
Everyone on our team has a part to play

Your work is consistently of high quality. You solve difficult problems, applying appropriate technologies and best practices. You work with your team to invent, design, and build software that is stable and performant. You are proficient in a broad range of design approaches and know when it is appropriate to use them and when it is not. Your solutions are pragmatic. You consider the legacy of the code you produce and write code that an Engineer unfamiliar with the system can understand. You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity). You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies. You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.).   

• You own parts of product and technology & strive to become a subject matter expert.   
• You write simple and extendable code following standards and best practices. You test your code thoroughly. You help balance customer requirements with the team requirements.   
• You are able to lead projects and mentor more junior Engineers across FanDuel. 
• You help your team evolve by actively participating in the code review process, design discussions, team planning, and support ticket reviews.   
• You take on projects and make software enhancements that improve the team software and processes.   
• You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it.   
• You estimate stories/tasks accurately and deliver them in time. You keep yourself up to date with industry tools, utilities, and open-source frameworks.   
• Most importantly, you are humble, pragmatic, self-managed, thirsty for knowledge, never satisfied and always challenging the norm. Responsible for the state of the code you both inherit and produce.

THE STATS
What we're looking for in our next teammate

• BA/BS degree in Computer Science or related software engineering field, or 4+ years of relevant work experience preferred. 
• Deep experience and passion working with web libraries and frameworks, such as React and Typescript.
• Strong experience writing distributed, highly scalable, and available backend systems & APIs using Java, Python or similar programming languages.
• Experience with AI tools such as Cursor, Claude AI, or Microsoft Copilot.
• Experience with full stacks, single-page applications and/or micro frontends.
• Experience working with cloud-based infrastructure and technologies, preferably AWS. 
• Understanding DevOps concepts such as containers (e.g., Docker), orchestration (e.g., Kubernetes), and Infrastructure as Code (e.g., CloudFormation and/or Terraform).
• Familiarity with observability/monitoring tools (e.g., Datadog).
• A fundamental understanding of data structures and algorithms.
• Strong sense of ownership, urgency, and drive.
• Demonstrated abilities driving operational excellence and software best practices.   
• Expertise with testing concepts, test tools, and integrating testing and best practices in the SDLC.

Nice to Have: 

• Experience with native mobile development on iOS and/or Android (e.g., Swift, Kotlin, React Native).
• Experience with experimentation/product analytics tools (e.g., Amplitude).

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $138,000 - 181,650 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid

THE POSITION
Our roster has an opening with your name on it

We’re looking for passionate & experienced technologists, strong communicators, and those with a commitment to continuous improvement. The ideal candidate will have the confidence to propose pragmatic solutions to complex problems and be eager to learn from and educate others as a Senior Software Engineer

working for our Sportsbook domain, you are able to take defined designs and turn them into secure, stable, testable, maintainable code with minimal defects.

You will be working FanDuel Sportsbook application, providing our customers with a best-in-class experience. You’ll play a pivotal part in making our platform highly usable and will write clear, scalable, and high-quality code. You will work continuously to improve architecture and processes to improve quality and efficiency. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

Your work is consistently of high quality. You solve difficult problems, applying appropriate technologies and best practices. You work with your team to invent, design and build software that is stable and performant. You are proficient in a broad range of design approaches and know when it is appropriate to use them and when it is not. Your solutions are pragmatic. You consider the legacy of the code you produce and write code that an Engineer unfamiliar with the system can understand. You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity). You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies. You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc).

THE STATS
What we're looking for in our next teammate

Required

· Degree in Computer Science, a related field, or equivalent practical experience.

· 5+ years of software development experience, including building and maintaining mobile applications using React and React Native.

· Strong proficiency in JavaScript/TypeScript and core web technologies (HTML and CSS).

· Experience with native mobile development on iOS and/or Android (e.g. Swift or Kotlin).

· Experience contributing to frontend architecture decisions or shared component libraries.

· Familiarity with OpenAPI or similar approaches to API documentation.

· Deep experience delivering high-quality user interfaces with strong attention to performance, accessibility, and responsive design.

· Experience designing and working with Node.js services, ideally using a backend-for-frontend (BFF) pattern.

· Strong understanding of data structures and algorithms, and how they apply to real-world systems.

· Proven ability to translate ambiguous requirements into well-designed, maintainable, and testable solutions.

· Extensive experience with modern development workflows including Git/GitHub, pull requests, and code reviews.

· Experience working with CI/CD pipelines, preferably Jenkins or BuildKite.

· Experience working with cloud-based infrastructure, preferably AWS, including API Gateway and serverless patterns (e.g. Lambda).

· Experience working with SQL databases and data-driven applications.

· Familiarity with container-based development (e.g. Docker) and a working understanding of container orchestration concepts (e.g. Kubernetes).

· Demonstrated ability to raise engineering standards, drive operational excellence, and influence best practices across a team.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $138,000 - $181,650 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid

THE POSITION
Our roster has an opening with your name on it

We’re looking for passionate & experienced technologists, strong communicators, and those with a commitment to continuous improvement. The ideal candidate will have the confidence to propose pragmatic solutions to complex problems and be eager to learn from and educate others as a Software Engineer working

for our Sportsbook domain, you are able to take defined designs and turn them into secure, stable, testable, maintainable code with minimal defects.

You will be working FanDuel Sportsbook application, providing our customers with a best-in-class experience. You’ll play a pivotal part in making our platform highly usable and will write clear, scalable, and high-quality code. You will work continuously to improve architecture and processes to improve quality and efficiency. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

Your work is consistently of high quality. You solve difficult problems, applying appropriate technologies and best practices. You work with your team to invent, design and build software that is stable and performant. You are proficient in a broad range of design approaches and know when it is appropriate to use them and when it is not. Your solutions are pragmatic. You consider the legacy of the code you produce and write code that an Engineer unfamiliar with the system can understand. You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity). You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies. You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc).

· You own parts of product and technology & become subject matter experts.

· You write simple and extendable code following standards and best practices. You test your code thoroughly

· You help balance customer requirements with the team requirements.

· You help your team evolve by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews.

· You take on projects and make software enhancements that improve the team software and processes.

· You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it.

· You estimate stories/tasks accurately and deliver them in time.

· You keep yourself up to date with market standards, open-source frameworks.

· Most importantly, you are; humble, pragmatic, self-managed, thirsty for knowledge, never satisfied and always challenging the norm. Responsible for the state of the code you        both inherit and produce

THE STATS
What we're looking for in our next teammate

Required

· Degree in Computer Science, a related field, or equivalent practical experience.

· 2+ years of software development experience building and maintaining mobile applications using React and React Native.

· Strong proficiency in JavaScript/TypeScript and core web technologies (HTML and CSS).

· Experience delivering high-quality user interfaces with attention to performance, accessibility, and responsive design.

· Experience working with Node.js services, ideally using a backend-for-frontend (BFF) pattern.

· A solid understanding of data structures and algorithms.

· Experience translating requirements into thoughtful design and delivering maintainable, testable code.

· Familiarity with modern development workflows including Git/Github, pull requests, and code reviews.

· Experience working with CI/CD pipelines, preferably Jenkins or BuildKite.

· Experience working with cloud-based infrastructure, preferably AWS, including API Gateway and serverless patterns (e.g. Lambda).

· Experience working with SQL databases.

· Familiarity with container-based development (e.g. Docker) and a basic understanding of container orchestration concepts (e.g. Kubernetes).

· Demonstrated ability to drive operational excellence and follow engineering best practices.

Nice to have

· Experience with native mobile development on iOS and/or Android (e.g. Swift or Kotlin).

· Familiarity with OpenAPI or similar approaches to API documentation.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $116,000 - $152,250 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio 

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

• Independently executing routine tasks with precision and consistency, while navigating the challenge of meeting aggressive daily productivity targets.
• Research and curate data-driven seat map references for both venue and event-level seat maps.
• Translating reference materials into complete and accurate section data
• Designing SVG seat maps and accurately link them to section data
• Maintaining accurate seller inventory section mappings
• Troubleshooting issues with seat maps and provide guidance to external teams
• Supporting continuous process refinement by participating in testing and brainstorming

What You've Done:

As a Mobile Engineer supporting RoadieXD™, Roadie’s cross-dock solution, you’ll help build and maintain our warehousing mobile platform. You’ll collaborate with cross-functional teams to deliver scalable, high-quality features that support warehouse operations and improve the user experience.

What You’ll Do

• Contribute to the development of our warehousing mobile platform (e.g., order management, barcode scanning, RFID label printing, shipment tracking)
• Write clean, maintainable, and well-tested code
• Support ongoing improvements to core app functionality and assist with prototyping new features
• Help integrate new scanning and printing devices into the mobile platform
• Contribute to maintaining mobile repositories and supporting CI/CD workflows
• Collaborate with engineering, product, operations, and design to deliver solutions
• Partner with UX/UI designers to implement intuitive, user-friendly interfaces
• Apply best practices to improve app performance, reliability, and maintainability
• Occasionally travel to warehouse locations to better understand user needs and workflows

Technology We’re Using

• Mobile: Flutter/Dart, Android, Swift
• Backend & Infra: Postgres, Redis, Kafka, Firebase, GraphQL
• Cloud & DevOps: AWS, Docker, Kubernetes
• Tools: Git, GitHub, CircleCI

What You Bring

• 3+ years of software development experience
• 2+ years of experience with Flutter/Dart
• Experience building and shipping mobile applications
• Familiarity with integrating APIs and working with backend systems
• Basic understanding of mobile architecture and UI/UX principles
• Exposure to native mobile development (Android or iOS) is a plus
• Strong problem-solving skills and attention to detail
• Ability to collaborate effectively and communicate clearly
• Willingness to learn and grow in a fast-paced environment

Why Roadie? 

• Competitive compensation packages 
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) 
• Flexible work schedule with unlimited PTO 
• Monthly 3-day weekends
• Monthly WFH stipend 
• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done

About the Company:

Stable Kernel is a technology services firm and custom software developer building scalable software solutions for cutting-edge, innovative enterprises to move their business forward. We are headquartered in Atlanta, GA.

We’re a privately held, Great Place to Work Certified Company™ with a multi-award-winning culture and an impressive 10-plus-year trajectory of sustainable growth. At Stable Kernel, we support our employees in ways that help them do some of the best work of their lives.

About the Role:

As a Stable Kernel Principal Software Engineer, you play an essential role in setting our portfolio of world-class clients up for success through the development and delivery of their most innovative, transformational initiatives. You will collaborate daily with other engineers and product team members, make decisions that influence the path of a product roadmap, leverage software development best practices, and become a more well-rounded engineer as you learn new technologies. Your knowledgeable practice, reliability, and consultative nature make you an engineer that stakeholders and teammates trust.

Principal Software Engineers may be classified as individual contributors or people managers with individual contributor responsibilities.

Core Responsibilities Include:

• Technical Impact: 
• Designing and implementing scalable, maintainable React Native components and screen flows that serve both iOS and Android from a shared codebase.
• Establishing and evolving the front-end architecture, including state management patterns, navigation structure, and shared component libraries.
• Defining and enforcing code quality standards through pull request reviews, linting rules, and automated checks.
• Building and maintaining integrations with RESTful APIs and backend-for-frontend (BFF) services, including error handling, caching, and offline-resilient patterns.
• Collaborating with design to implement UIs, animations, and interaction patterns that feel native on both platforms.
• Designing test strategies and owning CI/CD pipeline reliability for mobile builds, including unit, integration, and end-to-end testing.
• Identifying and resolving performance bottlenecks, including render optimization, memory management, and startup time improvements.
• Providing expert feedback that improves the overall delivery of work.
• Ensuring a high standard of quality across the project.
• Using AI-assisted development tools such as Claude Code or Cursor to accelerate delivery while maintaining code quality and architectural standards.
• Business Alignment: 
• Clarifying strategic outcomes and influencing roadmaps and projects.
• Identifying, suggesting, and driving improvements in your customers' end-to-end experience.
• Aiding in estimating work for new business with more unknowns and coaching others in estimation best practices. 
• Interacting with Others: 
• Coordinating across the entire company.
• Influencing the entire organization to make changes to support your work.
• Advising teams across the company.
• Autonomy & Ambiguity: 
• Designing a long-term roadmap with no direction. 
• Translating customer and business needs and strategic direction into projects and consistently simplifying high-complexity situations.
• Coaching and mentoring others in tackling ambiguity.
• Problem-Solving:
• Decomposing strategic direction into projects:
•  Planning, communicating, and executing to solve our most challenging problems.
• Ensuring alignment with long-term objectives, fostering a culture of informed decision-making and innovation.
• Anticipating most risks and driving simplification to mitigate risks ahead of time. 
• Escalating issues while solving them in parallel ensuring others are informed.
• Leadership:
• Proposing new organization-level processes to improve key areas such as team throughput, employee happiness, or product engagement.
• Driving best practices across the organization.
• Exhibiting exceptional mentoring abilities and fostering a culture of continuous learning and improvement by
• identifying and nurturing potential in others 
• providing strategic guidance
• helping develop career paths for team members 
• Leading projects.
• Setting the strategic direction for projects or areas of technology, leading multiple project teams, and influencing decision-making at higher organizational levels. 
• Exhibiting strong capabilities in stakeholder management, negotiating, and problem-solving in complex scenarios. 
• Mentoring and developing other leaders within the team, fostering a culture of innovation, and contributing significantly to organizational goals.

Deep Expertise With:

• React Native and the React ecosystem (hooks, context, component lifecycle).
• TypeScript for type-safe front-end development.
• Native mobile development fundamentals on iOS (Swift/Objective-C) and Android (Kotlin/Java), sufficient to debug bridge issues, write native modules, and review platform-specific behavior.
• State management approaches such as Redux, Zustand, or React Context, with an understanding of when each is appropriate.
• Navigation libraries such as React Navigation.
• Mobile CI/CD pipelines, including build signing, device testing, and app distribution (e.g., Fastlane, Bitrise, Jenkins, or similar).
• SCM tools such as Git, including branching strategies suited to mobile release cadences.
• Automated testing frameworks such as Jest, React Native Testing Library, and Detox or Appium for end-to-end tests.
• Experience implementing deep linking and universal links.
• App store submission processes and over-the-air update mechanisms (e.g., CodePush or EAS Updates).
• Accessibility standards for mobile (VoiceOver, TalkBack) and responsive layout patterns.

General Requirements:

• 10+ years of development experience with an emphasis on React Native development. 
• Extensive experience serving as a trusted consultant to stakeholders and cross-functional teams, providing expert guidance on backend service design, delivery, and integration.
• Degree in Computer Science or relevant field or experience. 

Nice to Haves:

• Familiarity with feature flagging and progressive rollout tools such as LaunchDarkly or similar.
• Experience with Expo and EAS tooling for managed React Native builds, updates, and distribution.
• Experience with TanStack Query (React Query) for server-state management, caching, and data synchronization patterns.
• Experience integrating analytics and instrumentation SDKs (e.g., Firebase, Amplitude).
• Exposure to GraphQL or BFF patterns in a mobile context.
• Experience working with design systems or shared component libraries across multiple teams.

A Bit More Info:

Minimum Base Compensation: $170,000

This is a full-time position.

Stable Kernel operates a People Before Place Hybrid model, allowing most employees to choose where they can do their best work most days.

Minimal travel is associated with this role.

Our generous total compensation package includes:

• Company-subsidized health, vision, and dental plan premium options beginning on the first day of employment
• 401k with above-average company matching 
• Fully paid Group Life, Short and Long Term Disability, and AD&D insurance
• Optional Flexible Spending Account and Health Savings Account participation
• Voluntary Life, Critical Illness, and Accident insurance
• EAP and Health Advocacy program available at no cost to employees and their dependents
• $3000+ annual industry educational budget 
• Paid time off and paid holidays 

*Note – We are not sponsoring employment visas at this time. If you are currently in possession of an employment visa, it will need to be effective for at least 3 years from the date of your application for your candidacy for employment to be considered.

Stable Kernel’s culture is inclusive and expansive. We celebrate diversity in its many glorious forms and do not discriminate based on race, religion, color, national origin, gender role orientation, sexual orientation, age, marital status, veteran status, or disability status.

However, we will discriminate against those unwilling to comply with the practice of our company values:

• we work with integrity always
• we respect our work and each other
• we are dedicated to life-long learning and sharing
• we stay hungry for new challenges

If you are like-minded in this regard, we hope you will apply. We look forward to meeting you.