BI Analyst Jobs in Armenia.
All active BI Analyst roles based in Armenia.
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Product Analyst, Donor Portal
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Highlights:
Location: Armenia, Remote
Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
We’re looking for a Product Analyst to join the Donor Portal (Donor Experience) team. The Donor Portal team owns the post-donation experience – everything that happens after a donor completes a donation. The team focuses on reducing churn and increasing subscription LTV by improving subscription management within the donor portal (pauses, amount changes, skipping charges, etc.), as well as enhancing donor communications via email.
What You’ll Do
- Run A/B tests
- Identify insights in data, conduct research, and help product teams uncover growth opportunities.
- Work with retention rate and subscription/supporter LTV metrics.
- Design and build data marts.
- Develop and maintain BI dashboards.
- Handle ad-hoc requests from product teams.
Requirements
- 5+ years of professional experience as a Data Analyst or Product Analyst.
- A strong foundation in mathematical statistics and probability theory.
- Advanced proficiency in SQL.
- Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
- Hands-on experience with BI tools (Tableau, Power BI, Metabase).
- Strong written English for clear documentation and communication.
- A proactive, detail-oriented mindset with a passion for solving complex problems.
Our Tech Stack
- Languages & Libraries: Python
- Databases: ClickHouse, MongoDB, PostgreSQL
- BI & Visualization: Tableau, Grafana
- Orchestration: Airflow
- Version Control: Git
Bonus points
- Curiosity and a hypothesis-driven mindset
- Ability to communicate complex analytical concepts to non-technical audiences
- Detail-oriented with a strong sense of ownership
- Comfort working in fast-paced, data-rich environments
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Product Analyst, GTM
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Highlights
Location: Armenia, Remote
Language: Russian-speaking team; English proficiency required (C1)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
As a Product Analyst, you will be a critical partner to our business teams, working closely with Sales, Marketing, Customer Success (CSM), and Partnerships. Your core mission is to transform raw data into actionable insights that measure effectiveness, drive strategy, and inform the product roadmap. While our development team is Russian-speaking, our main audience and business stakeholders are in the U.S., making your fluency in English essential for success.
What You’ll Do
- Uncover critical insights by forming hypotheses and validating them with data.
- Identify global and local trends in user behavior to inform product decisions.
- Analyze and interpret customer metrics to measure impact and value.
- Design and evaluate A/B tests with prospective customers to optimize performance.
- Handle ad-hoc analytical requests from stakeholders across the organization.
Requirements
- 4+ years of experience as a Data Analyst or Product Analyst.
- A strong foundation in mathematical statistics and probability theory.
- Advanced proficiency in SQL.
- Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
- Hands-on experience with BI tools (Tableau, Power BI, Metabase).
- Excellent command of written and spoken English (C1 level or higher).
- A proactive, curious mindset with strong analytical and communication skills.
Our Tech Stack
- Languages & Libraries: Python
- Databases: ClickHouse, MongoDB, PostgreSQL
- BI & Visualization: Tableau, Grafana, Metabase
- Orchestration: Airflow
- Version Control: Git
Bonus points
- Curiosity and a hypothesis-driven mindset
- Ability to communicate complex analytical concepts to non-technical audiences
- Detail-oriented with a strong sense of ownership
- Comfort working in fast-paced, data-rich environments
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Product designer
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Highlights
- Location: Armenia Remote
- Stock options
- Languages: Fluent in Russian; English (B2)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF-the most prominent UN charity-uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia, Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
What We Expect
We are looking for a designer with 7+ years of experience. You must be able to generate multiple solutions, justify them, receive and digest feedback effectively. It's essential to be comfortable with the idea of redoing everything from scratch. If such a request hurts your feelings, then we might not be the right fit – we deeply refine solutions, experiment extensively, and discard many ideas along the way.
It's super important to adhere to all types of agreements.
Proficiency in English at B2 level is required.
Before or after the interview, we may ask you to complete a test assignment. If you are concerned about us "using free ideas for the project," we will compensate you for the task regardless of the outcome (please inform us before starting).
Your Responsibilities
- Design and document UX scenarios, and create interactive prototypes.
- Build and maintain interfaces for different parts of the product in Figma.
- Collaborate with product managers, business analysts, and other designers.
- Oversee the quality of implementation during later stages of development.
Additional Information
- Our team works remotely, but we operate on a 9 AM to 6 PM CET schedule. During these hours, we actively collaborate via calls and discussions.
- The final compensation will depend on your experience, performance on the test task, technical interview results, and your country of residence.
Why Join Us
We’re building a strong team of passionate individuals. Everyone brings unique experience and is eager to share it.
There’s no complex hierarchy here — everyone is just a Zoom call away. Nearly all of our financial statistics are open internally, and we regularly share how the product, sales, and support work, where our clients and revenue come from, and what’s new and interesting across the company.
Benefits
Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses.
- Relevant professional education.
- Gym or swimming pool.
- Co-working.
- Remote working.
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Product Analyst, OX
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Highlights:
Location: Armenia, Remote
Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
As a Product Analyst, you will be a versatile data expert at the heart of our product decisions. Your work will span the full analytical lifecycle—from building data marts and ETL processes to designing and analyzing A/B tests and delivering key insights to stakeholders. This is a role for a proactive analyst who is comfortable working across a wide range of tasks and is passionate about using data to find the truth and drive results.
What You’ll Do
- Uncover Actionable Insights: Identify key trends in user behavior, develop data-backed product hypotheses, and work with teams to test them.
- Own A/B Testing: Design, launch, and analyze A/B tests to validate ideas and optimize product performance.
- Build a Data Foundation: Create and maintain data marts and BI reports to visualize product and operational metrics for the entire company.
- Perform Deep-Dive Analyses: Handle ad-hoc analytical requests to answer critical business and product questions.
Requirements
- 5+ years of professional experience as a Data Analyst or Product Analyst.
- A strong foundation in mathematical statistics and probability theory.
- Advanced proficiency in SQL.
- Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
- Hands-on experience with BI tools (Tableau, Power BI, Metabase).
- Strong written English for clear documentation and communication.
- A proactive, detail-oriented mindset with a passion for solving complex problems.
Our Tech Stack
- Languages & Libraries: Python
- Databases: ClickHouse, MongoDB, PostgreSQL
- BI & Visualization: Tableau, Grafana
- Orchestration: Airflow
- Version Control: Git
Bonus points
- Curiosity and a hypothesis-driven mindset
- Ability to communicate complex analytical concepts to non-technical audiences
- Detail-oriented with a strong sense of ownership
- Comfort working in fast-paced, data-rich environments
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Product Analytics Team Lead, New Products
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Highlights:
Location: Armenia, Remote
Language: Russian-speaking team; Strong English required (B2)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
We’re looking for a Team Lead to join our Product Analytics team for the New Products direction. The New Products direction is our “internal incubator,” responsible for the company’s future revenue. We don’t just improve existing products — we launch entirely new business verticals from scratch.
Currently, we have three key focus areas:
1. P2P (Peer-to-Peer): Building tools for mass fundraising events and marathons (a market with $8M+ ARR potential).
2. Tap-to-Pay & Kiosks: Enabling offline donations via smartphones and physical terminals.
3. Major Donors: Leveraging AI to identify and engage high-value donors.
At the moment, the team consists of one analyst who has already started working on the P2P product.
What You’ll Do
- Act as a right hand to product leads (PMs): help define success criteria for pilots and evaluate whether new products gain traction
- Build analytics from scratch: design data collection systems and ensure reliability monitoring from day one
- Evaluate the performance of new product launches
- Lead and grow the team: mentor team members, run 1:1s, and establish processes in a fast-growing function, as well as plan the roadmap and oversee execution and timelines
Requirements
- 5+ years of experience as a Product Analyst
- 2+ years of team management experience
- Strong knowledge of mathematical statistics and probability theory
- Proficiency in Python (NumPy, pandas, matplotlib, seaborn, scikit-learn)
- Advanced SQL skills
- Experience with BI tools (Tableau, Power BI, Metabase)
Our Tech Stack
- Python
- ClickHouse, MongoDB, PostgreSQL
- Tableau, Grafana
- Airflow
- Git
Bonus points
- Curiosity and a hypothesis-driven mindset
- Ability to communicate complex analytical concepts to non-technical audiences
- Detail-oriented with a strong sense of ownership
- Comfort working in fast-paced, data-rich environments
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Senior ML-Engineer
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Highlights:
Role: Senior ML-Engineer
Location: Armenia, Remote
Language: Russian-speaking team; Strong English required (B2)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
We're looking for an ML Engineer with 5+ years of production experience to strengthen our ML team. We operate as an internal service and centre of excellence for 10+ product teams at Fundraise Up. This means you won't be tied to a single feature: one day you might be optimising donation amounts and upsell offers, and the next you could be building a smart assistant for the admin panel or working on transaction classification.
We actively use not only classical ML, but also RL, and we're expanding our LLM-based solutions — prompt engineering and pipeline design with LLM APIs (OpenAI and equivalents). That's why we're looking for someone with a broad mindset who isn't afraid to experiment and can choose the most effective approach for each task.
The project's main audience and business team are based in the US. Although the product development team is Russian-speaking, you may occasionally need to write in English.
What You’ll Do
- Develop and deploy ML solutions across different business areas using tabular data (uplift models, recommender systems). We are also actively developing projects that will involve e-commerce mechanics.
- Select the most appropriate ML/LLM approaches or propose alternative solutions.
- Build end-to-end ML solutions: data preparation, training, API development, and monitoring.
- Design prompts and LLM API-based pipelines for specific product tasks: classification, content generation, and response quality evaluation.
Requirements
- 5+ years of ML/DS experience solving real product problems
- Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting); NLP knowledge is a plus
- Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (CR, LTV)
- Strong engineering culture: confident in Python with a product-oriented approach to development; we value clean code, knowledge of design patterns, and solid engineering practices
- Data skills: advanced SQL; ability to independently and efficiently build complex datasets in ClickHouse and work with MongoDB
- MLOps understanding: hands-on experience with experiment tracking tools and understanding of production workflows (Docker, Git, CI/CD)
- Autonomy: ability to break down problems, choose the right tech stack (or justify a non-ML solution), and deliver to production
Our Tech Stack
Core: Python (uv, ruff), FastAPI, Pydantic, Docker
Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)
Data: ClickHouse, MongoDB, pandas, Polars, Redis
MLOps: MLflow, Airflow
Monitoring: Grafana, Sentry
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Senior ML-Engineer, Finance
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Highlights:
Role: Senior ML-Engineer, Finance
Location: Armenia, Remote
Language: Strong English required (C1)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.
This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.
What You’ll Do
- Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
- Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
- Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
- Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
- Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
- Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
- Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
- Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.
Challenges You'll Navigate
- At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
- A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
- All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.
Requirements
- 5+ years of ML/DS experience solving real product problems
- Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
- Proven experience with large-scale web scraping and data pipeline construction
- Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
- Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
- Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
- MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
- Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production
Our Tech Stack
Core: Python (uv, ruff), FastAPI, Pydantic, Docker
Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)
Data: ClickHouse, MongoDB, pandas, Polars, Redis
MLOps: MLflow, Airflow
Monitoring: Grafana, Sentry
Infra: linux server admin, distributed computation
Bonus points
- Curiosity and a hypothesis-driven mindset
- Ability to communicate complex analytical concepts to non-technical audiences
- Detail-oriented with a strong sense of ownership
- Comfort working in fast-paced, data-rich environments
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
HR Data Analyst
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BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
At BrainRocket, we manage a high-growth ecosystem of 6,000+ employees across 5+ countries and we are seeking a strategic HR Data Analyst to lead our infrastructure migration to HiBob, standardize our global people metrics, and transform raw data into a strategic asset for leadership and Total Rewards.
Key Missions
- Lead the technical transition from BambooHR to HiBob. You will own the data mapping, historical data migration, and the establishment of a "Single Source of Truth" to ensure 100% data integrity.
- Partner with leadership to execute high-accuracy headcount modeling and payroll budget forecasting. Shift the department from reactive reporting to predictive analytics (e.g., turnover predictors and hiring ROI).
- Eliminate manual reporting bottlenecks. Utilize Python and SQL to automate recurring data pulls, complex calculations, and stakeholder dashboards.
- Design and maintain intuitive, self-service BI dashboards (Tableau/Power BI) to empower stakeholders with real-time, actionable insights.
Your Toolkit
- 3+ years in data analytics, handling large-scale datasets.
- Deep understanding of HR-specific KPIs (Turnover, eNPS, C&B, Retention).
- Advanced SQL, Python (Pandas, NumPy), and Excel for complex financial modeling, payroll simulations, and automation; expert at architecting data models and dashboards in Tableau or Power BI.
- Ability to translate technical datasets into strategic advice for the Head of Total Rewards and stakeholders.
Our Offer
- Impact a global tech environment during a critical digital transformation phase.
- Full support including flight tickets, visa processing, and 2 weeks of accommodation.
- Competitive salary with annual reviews
- Medical insurance.
- 23 days of annual leave + 6 paid sick days.
- Continuous learning opportunities and a data-driven environment where your insights directly drive change.
Bold moves start here. Make yours. Apply today!
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Apply to BrainRocket
BI Analyst (Data Office)
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At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
The Data Office is responsible for data associated with products, AI, marketing, finance, sales, and more. Our department ensures that all teams at JetBrains have access to up-to-date, reliable, and transparent data and data services.
As part of our growth strategy, we are looking for an experienced, detail-oriented, and self-motivated BI Analyst to develop, maintain, and enhance BI reports and dashboards for our internal customers across corporate functions, including marketing, IT, PMO, and others.
As part of our team, you will:
- Design, develop, and automate reports and dashboards for several of our data domains, such as marketing, IT, and executive reporting.
- Partner with the Data Quality team to define and implement rules that ensure high data reliability standards.
- Continuously engage with other colleagues at JetBrains, including team clients, data partners, data engineers, and data analysts, to gather and refine business requirements.
- Promote best practices in data visualization.
- Participate in both business-driven and technical projects.
We’ll be happy to have you on our team if you have:
- Extensive SQL experience.
- At least three years of experience with Tableau – experience with Metabase or alternative BI tools is a plus.
- Strong knowledge of and experience with dbt.
- Strong attention to detail and the ability to identify small but important differences.
- Ability to work independently, take ownership of tasks, analyze problems, and deliver results within agreed-upon deadlines.
- Fluent English, both written and spoken.
- Proactive mindset.
- Dedication to knowledge sharing and cross-team collaboration.
We’ll be especially thrilled if you have:
- Basic experience in DWH development.
- Basic experience with AWS.
- Experience in marketing, including marketing metrics, data structures, and marketing data.
Why join JetBrains?
- Strong base salary. We offer competitive pay that reflects your skills and experience.
- Flexible work location. Enjoy the freedom to work from home or from the office.
- Remote work. Spend up to 30 days per year working remotely from abroad.
- Extra time off. More days to relax, recharge, and do the things you love.
- Medical insurance allowance. Enjoy peace of mind for you and your family
- Learning and development opportunities. Access to conferences, courses, and language classes.
- Relocation support. We help make your move as smooth and stress-free as possible.
- Language classes. Pick up the local language or sharpen your English skills.
- Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
- Mental health support. To help you feel your best, we provide easy access to professional mental health services.
- Sports benefit. Enjoy an on-site gym or sports club stipend.
- Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
#LI-KP1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Ready to apply?
Apply to JetBrains
Project Manager (Data Office)
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At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
The Data Office oversees all data at JetBrains, including product, AI, marketing, financial, sales, and beyond. Our mission is to deliver up-to-date, transparent, and reliable data and data services that empower teams across the company.
As part of our growth strategy, we are looking for an experienced, results- and process-focused, self-motivated Project Manager. In this role, you will own and drive processes across the Data Office, collaborate with internal and external teams, identify and analyze project and operational challenges, propose effective solutions, and advocate for their implementation.
As part of our team, you will:
- Provide organizational and planning support at the department level by consolidating roadmaps, facilitating planning processes, and helping product managers and team leads improve delivery predictability.
- Take ownership of project management processes within the Data Office, identifying gaps, improving existing workflows, and introducing scalable practices where needed.
- Work closely with team leads and product managers to reduce operational overhead, enabling them to focus on domain and technical leadership.
- Support teams in structuring and optimizing their day-to-day processes, especially in the data platform and development teams.
- Identify bottlenecks, risks, and inefficiencies across projects and processes, and proactively propose and implement improvements.
- Facilitate communication between internal and external stakeholders, ensuring transparency, clarity, and alignment across all involved teams.
We will be happy to have you on our team if you:
- Have 7+ years of experience in project management in a tech environment.
- Have a strong understanding of project management practices and know how to adapt them pragmatically to real-world teams.
- Are confident managing complex, cross-team projects with multiple stakeholders and dependencies.
- Can structure ambiguous problems, and drive initiatives from idea to delivery.
- Are comfortable working in an environment where processes are still evolving and are ready to build and improve them.
- Are fluent in English, both written and spoken.
- Love when people come to you with problems rather than solutions, but if they bring you a solution, you always analyze and double-check it.
We’d be especially thrilled if you:
- Have experience working with data teams (BI, DWH, DevOps, DQ, etc.).
- Have built or scaled project management processes in a growing or transforming organization.
- Enjoy diving into how teams actually work and finding ways to make them more effective.
Why join JetBrains?
- Strong base salary. We offer competitive pay that reflects your skills and experience.
- Flexible work location. Enjoy the freedom to work from home or from the office.
- Remote work. Spend up to 30 days per year working remotely from abroad.
- Extra time off. More days to relax, recharge, and do the things you love.
- Medical insurance allowance. Enjoy peace of mind for you and your family
- Learning and development opportunities. Access to conferences, courses, and language classes.
- Language classes. Pick up the local language or sharpen your English skills.
- Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
- Mental health support. To help you feel your best, we provide easy access to professional mental health services.
- Sports benefit. Enjoy an on-site gym or sports club stipend.
- Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID - if you want LinkedIn to post your role as hybrid in all the locations where the role is open ---> leave this tag in JD
#LI-AA1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Ready to apply?
Apply to JetBrains
Retention Strategist
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RETENTION STRATEGIST
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"
We are seeking a Driven and Results-Oriented Retention Strategist to join our team.
The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.
You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.
As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.
You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
Minimum Experience Requirement
-
At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
-
A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas and other tracking tools.
- Be responsible for the execution of the Prophit system for your clients
- Building an Email Forecast for your clients
- Utilizing a Growth map using the Prophet System
- Data Analysis required during analysis of past campaigns and flows etc
- Marketing calendar alignment and upkeep with clients
- The Monthly Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it's time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
- Responsible for the implementation of CTC's Email and SMS best practices
- Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
- Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
- Ensuring alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophit system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every week of the month.
- Providing weekly updates via Slack.
- Report where required, collaborating with Growth Strategists and Media Buyers.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement.
- Contributing & collaborating in ideas and learning across teams.
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
- Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
JOB SCOPE
- Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
- Write briefs and ensure the rest of the team is able to execute on it
- Complete reports with a high degree of accuracy, checking against multiple data points
- Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
- Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
- Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
- This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
WHAT’S IN IT FOR ME?
SALARY RANGE
-
First 30 days – $1.5K (Part-time transition phase)
-
Give notice at your current job (if applicable)
-
Participate in daily training for the first 15 days
-
Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
Days 31–60 – $3K (Full-time start)
-
Transition to full-time
-
Begin managing your first 3 client accounts independently
Days 61–90 – $4–5K + performance bonuses
-
Continue growing your portfolio
-
Earn bonuses based on hitting revenue targets
-
Negotiate your term contract annually
-
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
- My Commitment to You:
- You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
HR Data Analyst
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BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
At BrainRocket, we believe that data-driven insights are the backbone of effective people management. We are looking for a strategic HR Data Analyst to own our people metrics, streamline our reporting ecosystem, and provide the analytical firepower needed to optimize recruitment, budgeting, and resource planning.
If you’re a master of data storytelling who can turn complex datasets into actionable leadership strategies, we want you on the team.
What You’ll Do
-
End-to-End People Analytics: Lead deep-dive analysis across the entire employee lifecycle—from sourcing and onboarding efficiency to time-off trends and turnover predictors.
-
Budget & Strategic Planning: Act as a key partner in HR budget execution. You will support leadership with high-accuracy resource forecasting and headcount modeling to ensure we scale intelligently.
-
Reporting & Self-Service: Design, build, and maintain automated, intuitive dashboards. Your goal is to democratize data, empowering stakeholders with real-time insights at their fingertips.
-
Data Stewardship: Maintain the "single source of truth." You’ll ensure total data integrity and consistency across all internal HR systems and integrations.
What You Bring
-
Experience: 3+ years of professional experience in data analytics, ideally within an HR or People Ops environment.
-
Excel Mastery: Expert-level skills in data manipulation, complex modeling, and advanced formulas (you know your way around more than just a VLOOKUP).
-
Technical Proficiency: Strong Python skills for data processing, automation, and scripting to handle repetitive tasks and large datasets.
-
Data Visualization: Proven ability to build sleek, insightful dashboards in BI tools like Tableau or Power BI.
-
Strategic Mindset: You don’t just report numbers; you translate raw data into business stories and strategic advice that drives change.
Perks & Benefits
At BrainRocket, we offer a comprehensive benefits package designed to support your professional growth and personal well-being:
-
Modern Workspace: Work from our state-of-the-art office located in the heart of New Belgrade.
-
Generous Paid Time Off: Enjoy 24 days of annual vacation plus 6 paid sick days provided without the need for a medical certificate.
-
Premium Health Coverage: Private health insurance with comprehensive coverage of up to 5,000 EUR annually.
-
Life Milestones: We celebrate your personal wins with special company gifts for birthdays, weddings, and newborns.
-
Professional Development: A dedicated Learning & Development budget to fund your attendance at international conferences, specialized courses, and professional certifications.
-
Vibrant Culture: Frequent corporate events, including international parties, structured team-building activities, and social outings.
-
Career Advancement: Clear pathways for growth and promotion within a fast-scaling global company.
-
Relocation Support: A full relocation package is available for international candidates to ensure a smooth transition.
-
Wellness & Fitness: Stay active with a company-sponsored Sports Package (FitPass membership).
-
Language Learning: Company-covered Serbian and English classes to help you integrate and communicate effectively.
Bold moves start here. Make yours. Apply today!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to BrainRocket
Customer Retention Strategist
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CUSTOMER RETENTION STRATEGIST
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"
We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.
In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.
You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.
As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.
You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
Minimum Experience Requirement
-
At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
-
A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas and other tracking tools.
- Be responsible for the execution of the Prophit system for your clients
- Building an Email Forecast for your clients
- Utilizing a Growth map using the Prophet System
- Data Analysis required during analysis of past campaigns and flows etc
- Marketing calendar alignment and upkeep with clients
- The Monthly Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it's time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
- Responsible for the implementation of CTC's Email and SMS best practices
- Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
- Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
- Ensuring alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophit system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every week of the month.
- Providing weekly updates via Slack.
- Report where required, collaborating with Growth Strategists and Media Buyers.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement.
- Contributing & collaborating in ideas and learning across teams.
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
- Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Josh Tay, The Director of Retention.
- As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years
Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.
JOB SCOPE
- Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
- Write briefs and ensure the rest of the team is able to execute on it
- Complete reports with a high degree of accuracy, checking against multiple data points
- Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
- Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
- Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
- This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
WHAT’S IN IT FOR ME?
SALARY RANGE
-
First 30 days – $1.5K (Part-time transition phase)
-
Give notice at your current job (if applicable)
-
Participate in daily training for the first 15 days
-
Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
Days 31–60 – $3K (Full-time start)
-
Transition to full-time
-
Begin managing your first 3 client accounts independently
Days 61–90 – $4–5K + performance bonuses
-
Continue growing your portfolio
-
Earn bonuses based on hitting revenue targets
-
Negotiate your term contract annually
-
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
- My Commitment to You:
- You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Lifecycle Marketing Strategist
Share this job
LIFECYCLE MARKETING STRATEGIST
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"
We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.
In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership
You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.
As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals
You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
Minimum Experience Requirement
-
At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
-
A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas and other tracking tools.
- Be responsible for the execution of the Prophit system for your clients
- Building an Email Forecast for your clients
- Utilizing a Growth map using the Prophet System
- Data Analysis required during analysis of past campaigns and flows etc
- Marketing calendar alignment and upkeep with clients
- The Monthly Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it's time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
- Responsible for the implementation of CTC's Email and SMS best practices
- Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
- Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
- Ensuring alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophit system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every week of the month.
- Providing weekly updates via Slack.
- Report where required, collaborating with Growth Strategists and Media Buyers.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement.
- Contributing & collaborating in ideas and learning across teams.
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
- Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Josh Tay, The Director of Retention.
- As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years
Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.
JOB SCOPE
- Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
- Write briefs and ensure the rest of the team is able to execute on it
- Complete reports with a high degree of accuracy, checking against multiple data points
- Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
- Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
- Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
- This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
WHAT’S IN IT FOR ME?
SALARY RANGE
-
First 30 days – $1.5K (Part-time transition phase)
-
Give notice at your current job (if applicable)
-
Participate in daily training for the first 15 days
-
Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
Days 31–60 – $3K (Full-time start)
-
Transition to full-time
-
Begin managing your first 3 client accounts independently
Days 61–90 – $4–5K + performance bonuses
-
Continue growing your portfolio
-
Earn bonuses based on hitting revenue targets
-
Negotiate your term contract annually
-
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
- My Commitment to You:
- You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Head of Growth Marketing
Share this job
HEAD OF GROWTH MARKETING
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.
As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.
You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.
You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas.
- Be responsible for the execution of the Prophet system for your clients
- Building a Growth Forecast for your clients
- Building a Growth map using the Prophet System
- Data Analysis required for the Map
- Marketing calendar alignment and upkeep with clients
- The Daily Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it’s time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
- Responsible for the implementation of CTC’s Meta best practices
- Build campaigns using our structure and best practices
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring you are within a 5% Delta to the Forecast
- Ensuring daily alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophet system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every day of the week.
- Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement
- Contributing & collaborating in ideas and learning across teams
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
- Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
- You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.
ORIENTATION
- This role will be client-facing.
WHAT’S IN IT FOR ME?
SALARY RANGE
- First month: $2,000
- Second month: $4,000
- Third month (on average): $7,000 a month
- 1st Year Annual Range: $64,000-$76,000
- 2nd Year Annual Range: $100,000-$120,000
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
- My Commitment to You:
- You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Senior Ecommerce Growth Strategist
Share this job
SENIOR ECOMMERCE GROWTH STRATEGIST
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.
The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy.
You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed.
You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas.
- Be responsible for the execution of the Prophet system for your clients
- Building a Growth Forecast for your clients
- Building a Growth map using the Prophet System
- Data Analysis required for the Map
- Marketing calendar alignment and upkeep with clients
- The Daily Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it’s time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
- Responsible for the implementation of CTC’s Meta best practices
- Build campaigns using our structure and best practices
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring you are within a 5% Delta to the Forecast
- Ensuring daily alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophet system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every day of the week.
- Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement
- Contributing & collaborating in ideas and learning across teams
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
- Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
- You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.
ORIENTATION
- This role will be client-facing.
WHAT’S IN IT FOR ME?
SALARY RANGE
- First month: $2,000
- Second month: $4,000
- Third month (on average): $7,000 a month
- 1st Year Annual Range: $64,000-$76,000
- 2nd Year Annual Range: $100,000-$120,000
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
- My Commitment to You:
- You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator