ABOUT THE ROLE:

Our Operations team is critical to our success and we are looking for a committed, diligent, and passionate part-time Operations Supervisor to help support our in-store lottery ticket operations. Reporting to our Operations Manager, you will be based on-site in Little Rock, AR. This may be the perfect opportunity if you’re interested in operations management, growing your career at a start-up and playing a key role in the growth of a business!

Schedule: Fridays 2pm-10:30pm, Saturdays 9am-5:30pm, and Sundays 4pm-10pm 

WHAT YOU'LL DO:

• Lead and ensure successful day-to-day lottery processing operations while proactively making recommendations for operational improvements, and providing general technical support
• Support escalations in the absence of the Assistant Operations Manager including facility issues, product outages, and staffing gaps
• Support back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team members
• Prepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to the Assistant Operations Manager
• Oversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliation
• Assist with other various ad-hoc duties and projects as needed
• Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)

YOU IDEALLY HAVE:

• 1-3 years of supervisory/lead experience
• Prior experience in retail, warehouse, or restaurant operations
• Medium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.
• The ability to lift up to 40 pounds as needed

ABOUT YOU:

• You have grit, tenacity, and what people describe to be a “get it done” mentality. You don’t believe any task is too big or too small for you
• You are known for your ability to pivot on the fly with changing priorities and remain calm under pressure
• You don’t mind if there isn't an existing playbook for you to follow; you are resourceful and self-reliant
• Your team members describe you as available, helpful, and a problem solver. You feel proud when you’re able to help others succeed in their roles
• You have a high attention to detail and are organized in how you work and get things done
• You fully own and are committed to your work. You don’t believe in cutting corners and it shows in the quality of your work

One of Jackpot’s core values is Lifelong Learning. We don’t believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you’ve read so far sounds exciting but your experience doesn’t quite match what we’re looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.

WHAT WE CAN OFFER YOU:

• $20-$24 hourly pay rate
• 401k
• Sick Time
• Dedication to Lifelong Learning through our Monthly Speaker Series
• Monthly cultural and social events
• A culture of trust and accountability

#LI-Onsite

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The Creative Associate is a frontline producer of Eko’s revolutionary product media. Reporting to a Creative Crew Manager, you’ll help turn everyday products into high-quality digital media by preparing, styling, capturing, and quality-checking products against clear production standards. 

This role is part creative, part technical, and highly active. You'll work from daily capture plans, operate proprietary robotic and camera systems, use styling tools and creative judgement to make products look their best, and keep production moving at a steady, sustainable pace. 

The right person is detail-oriented, coachable, comfortable with technology, and energized by high-volume creative production. You'll take pride in getting the details right, keeping your stage clean and production-ready, and making sure each image meets eko's production and quality standards before it moves to our retail partners. 

What you will do:

• Operate camera systems and robotics to capture products to spec
• Follow established styling, prep, and capture guidelines with consistency and care
• Complete daily capture targets at a steady, sustainable pace—not rushed, not idle
• Perform real-time quality checks on your own work—it only ships when it looks great
• Handle all products carefully and maintain condition standards before, during, and after capture
• Escalate issues appropriately (props, tech, product condition, etc.)
• Maintain a clean, organized, and production-ready stage at all times
• Collaborate with stylists, operators, and teammates to keep production flowing

Minimum Requirements:

• 1 year minimum of directly relevant hands-on experience in studio production, visual merchandising, video production, fashion styling, media creation, or a similar production-based environment
• Strong hands-on experience with Adobe Creative Suite or similar video editing platforms, with the confidence to use these tools in a fast-paced production environment
• Energized by a fast-paced, high-volume production environment
• Able to follow precise standards while using your styling instincts to make products look their best
• Excited to use robotics, cameras, and styling tools to transform everyday objects into standout digital media
• Obsessed with quality over shortcuts — you take pride in your work
• A team player who lifts others up and brings positive energy to every shift
• Demonstrated ability to communicate with professionalism, respond to feedback constructively, and work through day-to-day team challenges with sound judgement, maturity, and respect
• Able to learn new systems and tools with minimal friction
• Ability to read, write, and speak in English
• Ability to bend, stoop, kneel, crouch, and reach regularly
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise
• Light to moderate lifting will be required in accordance with current OSHA standards
• Ability to perform work in a highly active, floor-based environment, including regular movement throughout the factory or studio for extended periods during a shift, with or without reasonable accommodation

Shift Requirements:

This role is on-site at eko's Capture Factory in Bentonville, Arkansas. Candidates must be able to to commit to one of the following three shifts: 

• Weeknights: Monday through Thursday, 6:30 pm to 4:30 am | $30.80 hr 
• Weekend Days: Friday through Sunday, 8:00 am to 6:00 pm | $32.20 hr 
• Weekend Nights: Friday through Sunday, 6:30 pm to 4:30 am | $32.20 hr 

Work Environment:

• This position operates primarily within a factory setting
• The noise level can range from low to moderate
• Exposure to moving mechanical parts and vehicles (e.g. forklifts, trucks)

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to help build a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.

Benefits

• Premium health, dental and vision insurance
• Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.
• Mental Health and Wellness Resources
• 401(k) Retirement Savings Plan
• Company Paid Life and Disability Insurance
• Paid Time Off
• Daily Shift Meal Provided

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position pays an hourly rate. All hourly rates meet or exceed applicable state and federal minimum wage laws. This position is classified as non-exempt and is eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The Product Manager, Factory Software will lead the software systems that power our factory operations. This includes operator-facing web and mobile tools, hardware integrations, robotics, and computer vision systems that transform physical products into structured data and rich media. 

This role is highly cross functional and deeply operational. You will work closely with factory teams, engineering, R&D, and data partners to design and improve systems that increase throughput, accuracy, and scalability in a live production environment. 

This is not a desk-only PM role. The right person will spend time on the factory floor, observe workflows firsthand, identify friction points, and translate real operational needs into product solutions that perform reliably at production speed. 

What you will do:

• Own the full lifecycle of factory software and operational tools, from identifying the problem through launch and continuous improvement
• Turn messy, real-world operational challenges into practical product solutions that make the work on the floor easier, faster, and more consistent
• Translate workflows, operator pain points, and data needs into clear product requirements and usable specs
• Work closely across the factory in Arkansas, with the product team in New York, and remote R&D partners to connect what is happening on the floor with what gets built
• Use AI to prototype ideas, explore solutions, and communicate product requirements in a fast, practical way
• Prioritize features and improvements based on operator feedback, data quality, and business impact
• Build tools that help capture teams move more product with better quality and consistency
• Monitor product and workflow performance and make adjustments that improve throughput, accuracy, and completeness
• Partner with factory teams and R&D to roll out and improve robotics, camera systems, computer vision, and sensor-based tools used in the capture process
• Identify new opportunities in ambiguous areas using operational insights and customer data requirements
• Collaborate with the Data team to uncover insights that help improve workflows, experiments, and product decisions

Minimum Requirements:

• 4+ years of product management experience, ideally building software for operational workflows, warehouse or manufacturing environments, hardware-enabled systems, robotics, computer vision, sensor-based tools, or other high-throughput internal products
• Very comfortable using AI tools including Cursor, Claude Code, or similar tools to prototype ideas, explore solutions, and move work forward quickly
• Background in operations, logistics, manufacturing, e-commerce, or another fast-moving environment where software supports real-world workflows
• Strong analytical instincts and a thoughtful, practical approach to solving problems
• Clear communicator who can work well with technical teams, frontline operators and business stakeholders
• Comfortable moving quickly in a fast-paced environment where priorities can shift and not every answer is obvious at the start
• Able to work through ambiguity, test ideas quickly, and iterate based on what you learn
• Highly hands-on and energized by learning directly from the people using your product every day
• Proven ability to manage complex workstreams and deliver strong outcomes across teams
• Able to build strong working relationships across product, engineering, operations, R&D, data, and business partners
• Comfortable being onsite, partnering closely with factory teams and observing workflows in production to understand what is working and where improvements are needed
• Ability to read, write, and speak in English
• Ability to stand and walk for extended periods
• Ability to bend, stoop, kneel, crouch, and reach regularly
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise

Work Environment:

• This position operates primarily within a warehouse setting
• The noise level can range from low to moderate
• Exposure to moving mechanical parts and vehicles (forklifts, trucks)

Why Join Us?

• Be part of something groudbreaking. This is an unparalleled opportunity to assist in building the people function for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You'll play a pivotal role in shaping a company that is scaling at an exceptional pace. 

Benefits:

• Premium health, dental, and vision insurance
• Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.
• Mental Health and Wellness Resources
• 401(k) Retirement Savings Plan
• Company Paid Life and Disability Insurance
• Flexible Time Off
• Daily Shift Meal Provided

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position is classified as exempt and is not eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.