About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Enterprise Infrastructure

Within Operations, the Enterprise Infrastructure team owns the internal technology ecosystem that supports Gemini's offices and employees. The team operates as a unified engineering and service organization, combining front-line support excellence with DevOps-driven platform engineering under a single mandate.

Our enterprise technology strategy fuels business growth through an engineering-first approach by delivering a modern, secure, and scalable foundation for seamless collaboration, efficient operations, and future-ready innovation. By emphasizing operational excellence, continuous improvement of existing systems, and strategic automation – including Infrastructure as Code, GitOps workflows, and AI-augmented operations – we position IT as an engineering discipline whose impact extends across the department and the broader organization.

The Role: Staff Enterprise Infrastructure Engineer

As a Staff Enterprise Infrastructure Engineer, you will serve as a technical leader and force multiplier across the full breadth of Enterprise Infrastructure – from end-user support excellence to backend platform engineering and automation.

You will apply DevOps methodologies to drive the design, implementation, and continuous improvement of the systems that underpin Gemini's global workforce. This includes owning strategies and execution for endpoint management, user identity and access lifecycle, internal tooling, Infrastructure as Code, CI/CD pipelines, and AI-augmented operational workflows. You will define and track key metrics, communicate trends and capacity insights to leadership, and make strategic decisions about tooling adoption, vendor relationships, and architectural direction with an awareness of how these decisions impact teams and stakeholders beyond Enterprise Infrastructure.

A core expectation of this role is that you approach problems with an eye toward scalability and sustainability, building systems that reduce manual toil, improve reliability, and position the team for rapid growth. You are expected to critically evaluate existing systems and processes, challenging assumptions, identifying inefficiencies, and driving improvements to legacy workflows with the same rigor applied to new builds. You will act as a mentor and escalation point for others, fostering a culture of engineering rigor within support operations and a culture of user empathy within engineering work.

The ideal candidate has deep experience across both operational support and DevOps-driven infrastructure, thrives in ambiguity, and is energized by the challenge of consolidating legacy tooling into modern, automated, GitOps-driven workflows. They bring a pragmatic approach to adopting emerging capabilities – including agentic AI – and are motivated by building solutions that scale beyond their immediate team to benefit the broader organization.

This role is required to be in person 5 days per week at our Tempe, AZ office.

Responsibilities:

• Office & Endpoint Operations

  • Manage hardware inventory, secure storage, and physical IT infrastructure across global office locations.
  • Administer and support endpoint fleets including provisioning, patch management, and peripheral troubleshooting.
  • Support office A/V systems, network connectivity, and conference room technology.

• Service Operations & Delivery

  • Resolve service and incident requests with quality, speed, and thorough documentation.
  • Manage user identity and access lifecycle – including SSO, SCIM, MFA, and security key administration.
  • Maintain and improve SaaS platform configurations, vendor relationships, and internal support workflows.
  • Track operational metrics, surface trends, and communicate capacity insights to leadership.

• Platform Engineering & Automation

  • Build and maintain infrastructure using IaC, configuration management, and GitOps-driven deployment workflows.
  • Develop internal tools and integrations that automate fleet operations, user lifecycle management, and cross-service orchestrations
  • Design and operate CI/CD pipelines for infrastructure changes, tooling, and endpoint configurations.
  • Lead endpoint management platform migrations, including policy authoring, GitOps-managed profiles, and fleet-wide telemetry.
  • Design and implement agentic AI workflows to augment IT operations, applying context engineering principles to enable reliable, bounded automation and validations.

Minimum Qualifications:

• 8+ years of progressive experience in enterprise IT, infrastructure engineering, or a DevOps-focused support capacity.
• Strong proficiency with macOS fleet management at scale using MDM platforms.
• Hands-on experience with Infrastructure as Code and configuration management tooling.
• Proficiency in at least two of the following languages: Go, Python, Swift – with demonstrated ability to build production-grade internal tooling and API integrations.
• Deep experience with identity and access management platforms (Okta, Google Workspace, Active Directory), including SSO, SCIM, Device Assurance Policies, MFA, and user lifecycle automation.
• Working knowledge of CI/CD pipelines (GitHub Actions or equivalent) and Git-based development workflows.
• Solid understanding of networking fundamentals.
• Experience with AWS cloud services in a production or internal-tooling context.
• Proven ability to communicate complex technical concepts to both technical and non-technical audiences, including leadership.
• Experience mentoring junior engineers and contributing to team culture, hiring, and process improvement.

Preferred Qualifications:

• Experience in fintech, crypto, or regulated financial services environments.
• Experience with FleetDM and osquery for endpoint telemetry, compliance, and GitOps-managed device configuration.
• Experience designing agentic AI harnesses and workflows or applying context engineering techniques to augment operational processes (e.g., Claude Code, OpenCode, LLM-driven automation).
• Proficiency in Go, Python, and/or Swift for internal tooling development.
• Hands-on experience deploying reliable tools via Containerization and Orchestration (Docker, Kubernetes/EKS).
• Experience managing 1,000+ user accounts across a globally distributed workforce.
• Working knowledge of the Apple MDM protocol and open-source macOS tooling (Munki, AutoPkg, SaltStack, etc.).
• Experience with A/V systems administration (Crestron, Logitech, Chromebox for Meetings).
• SaaS Administration experience (Anthropic, Atlassian, Google Workspace, Linear, Okta, & more), service management workflows, and SLA reporting.

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

Location

This role requires working from our downtown Toronto office 4 days/week (Mon, Tues, Thurs, Fri). Candidates must be based within a 50-mile commuting distance of the office.

About the Role

At Opendoor, AI isn’t a side project - it’s how we work. Across the company, teams default to AI to solve problems, ship faster, and remove friction from everything we do. You will help define the future of how we work by building AI powered workflows, automation, and experiences that drive leverage across Finance — spanning month-end close, SEC Reporting, FP&A, Technical Accounting, Tax, Procurement, Accounts Payable, and Payroll. This is high agency work in high ambiguity - turning messy problems into clean solutions, prototyping fast, and shipping.

You'll make systems design and tooling decisions that affect how our Finance operations scale – so we need people who think critically about what and why they build, the impact it will have on our team, and how to measure success. 

We're looking for AI-native builders who know how to automate complex operational workflows. The accounting and finance domain knowledge can be learned — what matters most is that you're wired to build, that you default to AI in how you approach problems, and that you can map messy business processes into clean, automated systems. 

Why Join Us

• Build AI automation for our Financial Operations from the ground up
• Work on cutting-edge systems directly impacting key Finance processes in a public company 
• Collaborate with talented engineers and finance team members
• Access to enterprise AI tools — Claude Code, Cursor, and LLM APIs. We invest heavily in AI infrastructure so you can build and experiment.

What You'll Do

This is a hands-on individual contributor role. You will design, build, and ship automations — not just evaluate tools or write strategy decks.

• Turn complex Accounting and Finance problems into clear system designs, experiments, and implementation plans
• Build and maintain AI-powered automation that improves operational efficiency, accuracy, and scale across Finance functions
• Automate workflows (journal entries, reconciliations, flux analysis) using SQL, Python, and agentic AI
• Maintain clean, auditable data throughout automated workflows, with dashboards and controls that support both operational and compliance needs
• Partner with the internal SOX team and external auditors to ensure automated processes meet compliance standards and are well-documented
• Build and scale AI literacy across the Finance team through runbooks, documentation, best practices, and hands-on training 

What You'll Bring

• At least 5+ years of work experience building automation, operational workflows, or data systems in any industry. 
• Familiarity with LLM deployment, context engineering and comfortable writing SQL or Python code
• Understanding of machine learning lifecycle concepts: training, evaluation, deployment, monitoring

Systems Thinking: You understand how data flows through operational systems. You can look at a business process, identify the inputs, outputs, dependencies, and failure modes, and design automation around it.

System Design: You take complex, messy problems and reduce them to simple, durable architecture. 

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation, build dashboards that tell a story, and can walk a stakeholder through your design rationale.

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting, running variations with new tools and methods - LLMs, automation platforms, coding assistants until you can transmute data into high quality results. You're comfortable writing SQL code, working with APIs, and stitching tools together to ship solutions fast.

Impact Driven: You optimize for impact over novelty, choosing the right tools for the job and ensure performance, scalability and resiliency.

Bonus if you have:

• Experience in Accounting or Finance 
• Comfort working in regulated or compliance-sensitive environments

Tools and Technologies

You'll work across a range of tools and we expect this list to evolve. Ideal candidates will have experience with the following tech stack:

• AI coding assistants: Claude Code, Cursor, or similar 
• Workflow automation: Gumloop or similar platforms
• MCP integrations
• Agentic AI frameworks or building automation flows 
• Data / ERP platforms: Snowflake, NetSuite, Ramp or similar 

Note: Opendoor provides enterprise-level access to all AI tools listed above. Our engineers currently consume billions of AI tokens per month across the company and are not constrained by token limits or personal account restrictions.

Compensation

Our compensation plan consists of a base salary and Opendoor equity  in addition to a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

 #LI-DM

#LI-Onsite

Your Impact

Axon Enterprise (Nasdaq: AXON) is seeking a Data Science Principal within the Office of the Chief Accounting Officer (CAO). This is a hands-on enabler role for a technically exceptional professional with deep finance and accounting domain expertise. Your primary mission is to ensure that Axon’s AI builders, process owners, decision-makers, and auditors can operate with clean, trusted, well-governed, and audit-ready data. You will spend roughly half your time building data analytics tools and pipelines—leveraging AI as a development accelerator—to support complex, large-scale projects including mergers and acquisitions (M&A) integration, enterprise resource planning (ERP) system deployments, upstream data remediation, and SOX compliance initiatives.

The other half is strategic: partnering across Controllership, Finance Operations, Financial Planning and Analysis (FP&A), Internal Audit, and Technology to establish the data foundation that makes AI, automation, and audit readiness possible. You will use AI-assisted development tools (code generation, copilots, large language models) as part of your everyday build process.

What You’ll Do

Hands-On Building & Upstream Data Cleanliness (~50%)

• Design and develop data analytics tools, automated validation frameworks, and dashboards that give Finance Operations and Controllership real-time visibility into data health across enterprise systems. Use AI to rapidly prototype, test, and deploy these solutions.

• Drive upstream data hygiene cross-functionally: partner with source-system owners in Revenue Operations, Procurement, Human Resources, and Engineering to fix data issues where they originate, not after they propagate.

• Own data dictionaries, lineage documentation, and quality scorecards for critical controllership data assets. Establish and enforce master data management (MDM) standards.

• Partner with the Chief Information Officer (CIO) and Information Technology (IT) on integration strategy, ensuring seamless data flows between ERP, sub-ledgers, and the enterprise data platform. Support Snowflake data warehouse deployment.

Mergers & Acquisitions Data Integration

• Lead data workstreams for M&A transactions end-to-end: perform data due diligence on target companies, assess data quality risks, and build integration playbooks for onboarding acquired-company data into Axon’s enterprise platform.

• Design and execute data mapping, cleansing, and migration plans for post-acquisition integration—ensuring acquired entities are reporting on clean, consolidated data within defined timelines.

• For interim stage prior to M&A integration, build, own, and operate extract-transform-load (ETL) and extract-load-transform (ELT) pipelines that remediate data quality issues at the source—before data reaches downstream AI models, reporting, or analytics. Leverage AI-assisted development tools (copilots, code generation, large language models) to accelerate pipeline development and iteration.

• Build repeatable M&A controllership data integration frameworks—using AI to automate data profiling, matching, and anomaly detection—that scale as Axon’s acquisition pace accelerates.

Financial Controls, SOX & Audit Readiness

• Co-design data pipelines and analytics with auditability built in—traceable lineage, complete audit trails, and evidence that holds up under external audit.

• Build or collaborate with process owners to build close-support tools (GL-to-sub-ledger, intercompany, journal entries) that reduce manual effort and strengthen control evidence.

Enabling AI Builders & Process Owners

• Serve as the data enablement partner to Axon’s Controllership AI team and Controllership process owners—ensuring they have access to clean, well-structured, governed datasets for machine learning (ML), automation, and large language model (LLM) initiatives.

• Collaborate with AI builders to define data requirements, validate input data quality, and create feedback loops that continuously improve data upstream of AI/ML workflows.

• Create self-service analytics capabilities that enable FP&A, Tax, Treasury, and Controllership teams to access trustworthy data without bottlenecks.

Partnership & Cross-Functional Leadership

• Serve as a trusted partner to the CIO, shaping technology roadmaps, enterprise architecture, and system integration decisions. Act as a strong ally to Controllership and Finance Operations.

• Engage stakeholders across FP&A, Tax, Treasury, Engineering, Product, Revenue Operations, and Legal to manage cross-functional data projects end-to-end. Influence without authority across global, distributed teams.

What You Bring

• Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Finance, or a related field with 8+ years in data science, data engineering, or analytics.

• Hands-on builder: strong, current proficiency with Structured Query Language (SQL) and Python—you write code, build pipelines, and ship tools, not just direct others. Comfortable using AI-assisted development tools to multiply your output.

• Deep experience with upstream data quality remediation, master data management, and data governance operationalization in a finance or accounting environment.

• Demonstrated M&A data integration experience: due diligence, data mapping, migration, and post-acquisition consolidation.

• Ability to build senior-level relationships, lead cross-functional projects end-to-end, and influence without direct authority across global teams.

• Working knowledge of US GAAP accounting processes (R2R, O2C, P2P, revenue recognition) or FP&A processes (budgeting, forecasting, variance analysis)—you understand the business logic, not just the data.

• Practical familiarity with SOX compliance and IT General Controls (ITGCs) sufficient to design audit-ready data pipelines, maintain traceable audit trails, and support internal audit teams and external auditors with data extracts, population listings, and control evidence—without needing to own the SOX program or control design.

Preferred Qualifications:

• Snowflake or comparable cloud data warehouse experience. Business intelligence (BI) platforms such as Sigma.

• High-growth, publicly traded technology company or digital transformation environment.

• Experience enabling AI/ML teams with clean data pipelines. Demonstrated use of AI code-generation in day-to-day development. Supervisory experience leading data teams.

• M&A integration at a company with an active acquisition strategy. Public safety, defense, or regulated industry background.

• Experience with audit management or financial close platforms/ERP and their data integration requirements; familiarity with how these tools consume and produce audit evidence.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The application window will be open until at least April 24, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

This role is part of the Growth department on the Digital team. You'll collaborate with ad operations and growth specialists to deliver web, app, and media analytics to key stakeholders. The Growth team works across departments—including sales, marketing, brand, and product—to identify new opportunities and test strategies to drive revenue and improve the customer experience with GFiber’s products.

Role Description

As the Marketing Web Developer you will be the technical lead responsible for managing GFiber’s websites and integration points, supporting digital marketing and sales efforts. You’ll lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You'll oversee content management systems, A/B testing tools, and tracking implementations, ensuring smooth operations and optimal performance. Collaboration with cross-functional teams will be key in driving our analytics, marketing, and growth initiatives.

In this role, you'll:

• Engineer and maintain the GFiber web architecture, writing clean, scalable code to integrate marketing technology stacks and third-party services. 
• Implement and manage tools for content management, knowledge management, A/B testing, tracking, and services integration.
• Create technical design documents for new website features and integrations.
• Manage user access, roles, and responsibilities for web tools like Contentful, Optimizely, and KMS Lighthouse.
• Support change requests, issue management, and day-to-day updates related to website content and services, and also align with stakeholders on decisions and changing circumstances.

At a minimum we'd like you to have:

• Bachelor's degree in Digital Marketing, Computer Science, or related fields—or equivalent practical experience.
• 4 years' experience building high-traffic marketing websites and scalable web systems using React, Typescript and JavaScript.
• Experience with A/B testing tools (e.g. Optimizely, Optimize, Test and Target) and experiment configuration.
• Experience implementing and leveraging analytics, tracking and data warehouse platforms (e.g., Google Analytics 4, Google Tag Manager, BigQuery).

It's preferred if you have:

• Experience with headless Content Management Systems (e.g. Contentful, Sanity).
• Experience with ad-tech integrations and custom tracking pipelines for Google Ads and Campaign Manager, ensuring accurate reporting and data attribution for high-traffic marketing sites via API. 
• Experience with AI tools coding tools and LLM technologiesExperience using written and verbal communication to convey technical requirements to both technical and non-technical stakeholders.
• Experience with Python and back-end integrations to support large-scale consumer traffic.

The US base salary range for this full-time position is between $132,800 - $175,100 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

What The Role Is

We are seeking a talented Senior Data Engineer to design, build, and maintain our data infrastructure supporting mission-critical energy operations. You'll work at the intersection of renewable energy and data, developing pipelines that process everything from real-time asset performance data to complex trading and risk analytics. This hybrid role offers the opportunity to make a direct impact on clean energy operations while working with a cutting-edge data stack including Snowflake, Dagster, dbt, Modal, and GitLab.

What You'll Be Doing

Analytics Infrastructure & Data Warehouse Management

• Design, deploy, and maintain scalable data infrastructure to support enterprise analytics and reporting needs
• Manage Snowflake instances, including performance tuning, security configuration, and capacity planning for growing data volumes
• Optimize query performance and resource utilization to control costs and improve processing speed

Data Pipeline Development & Orchestration

• Build and orchestrate complex ETL/ELT workflows using Dagster to ensure reliable, automated data processing for asset management and energy trading
• Develop robust data pipelines that handle high-volume, time-sensitive energy market data and asset generation and performance metrics
• Implement workflow automation and dependency management for critical business operations

Data Transformation & Analytics Support

• Develop and maintain dbt models to transform raw data into business-ready analytical datasets and dimensional models
• Create efficient SQL-based transformations for complex energy market calculations and asset performance metrics
• Support advanced analytics initiatives through proper data preparation and feature engineering

Data Quality & Governance

• Implement comprehensive data validation, testing, and monitoring frameworks to ensure accuracy and consistency across all energy and financial data assets
• Establish data lineage tracking and privacy controls to meet regulatory compliance requirements in the energy sector
• Develop alerting and monitoring systems for data pipelines, including error handling, SLA monitoring, and incident response

CI/CD & DevOps

• Lead continuous integration and deployment initiatives for Dagster and dbt pipelines, and Streamlit/Gradio application deployments to Linux servers
• Implement automated testing and deployment automation for data pipelines and analytics applications
• Manage version control and infrastructure as code practices

Cross-functional Collaboration

• Partner with Analytics Engineers, Data Scientists, and business stakeholders to understand requirements and deliver solutions
• Work closely with asset management and trading groups to ensure real-time data availability for market operations and risk calculations
• Collaborate with credit risk teams to develop data models supporting financial analysis and regulatory reporting
• Translate business requirements into technical solutions and communicate data insights to stakeholders

Documentation & Security

• Create and maintain technical documentation, data dictionaries, and onboarding materials for data assets
• Implement role-based access controls, data encryption, and security best practices across the data stack
• Monitor and optimize cloud infrastructure costs, implement resource allocation strategies, and provide cost forecasting

What You'll Bring

• Experience: 4+ years of hands-on data engineering experience in production environments
• Education: Bachelor's degree in Computer Science, Engineering, or a related field
• Data Orchestration: Proficiency in Dagster for pipeline scheduling, dependency management, and workflow automation; Airflow experience a plus
• Cloud Data Warehousing: Advanced-level Snowflake administration, including virtual warehouses, clustering, security, and cost optimization
• Data Transformation: Proficiency in dbt for data modeling, testing, documentation, and version control of analytical transformations
• Programming: Strong Python and SQL skills for data processing and automation
• CI/CD: 3+ years of experience with continuous integration and continuous deployment practices and tools; proficiency in GitLab CI/CD required (GitHub Actions experience a plus)
• Database Technologies: Advanced SQL skills, database design principles, and experience with multiple database platforms
• Cloud Platforms: Proficiency in AWS/Azure/GCP data services, storage solutions (S3, Azure Blob, GCS), and infrastructure as code
• Data Integration: Experience with APIs, various data connectors, and formats
• Data Security: Understanding of data security best practices, access controls, encryption, and role-based access management
• AI & LLM Proficiency: Practical experience integrating and leveraging large language models (e.g., OpenAI, Anthropic, or open-source models) within data workflows; ability to apply LLMs efficiently and securely, with awareness of data privacy boundaries, prompt injection risks, and responsible AI usage in production environments
• Problem-Solving: Strong analytical and troubleshooting skills with attention to detail
• Communication: Ability to work effectively with both technical and business stakeholders
• Work Style: Comfortable with a hybrid work environment (2-3 days in office); highly autonomous and self-directed with a strong work ethic and growth mindset; exceptional attention to detail; able to take ownership of projects end-to-end with minimal oversight

What Would Be Nice

• Experience in the energy, utilities, or financial services industries
• Knowledge of energy trading concepts, market data, or asset management
• Familiarity with data governance frameworks and regulatory compliance (SOX, GDPR, CCPA)
• Experience with infrastructure as code (Terraform, CloudFormation)

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

Your Impact 

As Axon's Senior Director, Business Technology (IT CRM), you'll lead one of the most important technology platforms in the company. Salesforce is the backbone of how Axon sells, quotes, bills, and serves customers — spanning Sales Cloud, CPQ, Billing, Experience Cloud, Service Cloud, Agentforce, and deep integrations across our business technology ecosystem.

You'll help guide Axon's end-to-end Quote-to-Cash transformation — modernizing how the business moves from opportunity to quote to order to revenue, and unlocking the velocity and accuracy the next phase of Axon's growth depends on. You'll also set the strategy for how AI is integrated into the platform to make sellers, agents, and operations teams dramatically more productive.

This is a senior leadership role for someone who has scaled Salesforce platforms in high-growth B2B environments. You'll set the multi-year platform strategy, build and lead a team of architects, developers, and admins, and partner directly with executive stakeholders across Sales, RevOps, Finance, Customer Success, and IT. You'll be accountable for the platform's technical excellence, delivery rigor, and business outcomes — and for building the team and operating model to sustain both as Axon continues to grow.

What You’ll Do 

Location: Location: Hybrid from one of our US offices (Boston, Scottsdale AZ, NYC, San Francisco) 

In Office Expectations: 4 days per week (Tuesday-Friday)

Office Locations: 

• Own the multi-year strategy and roadmap for Axon's Salesforce platform across Sales Cloud, CPQ / Revenue Cloud, Billing, Experience Cloud, and connected enterprise systems
• Lead Axon's Quote-to-Cash transformation — modernizing the end-to-end flow from opportunity to quote to order to revenue, and driving measurable improvement in velocity and accuracy
• Set the strategy for AI on the Salesforce platform — Agentforce, Einstein, and embedded LLM-powered workflows and custom applications that make sellers, agents, and operations teams meaningfully more productive
• Establish and enforce architectural standards, governance, security posture, and DevOps maturity across the Salesforce footprint
• Lead and grow a team of managers and individual contributors — architects, developers, admins, and business analysts — including hiring, coaching, performance management, and org design
• Partner with executive stakeholders across GTM, Finance, and Operations to translate business priorities into a roadmap to drive measurable outcomes
• Manage the platform budget, vendor relationships, SI partnerships, and license strategy — including RFP/RFI processes, contract negotiation, and total cost of ownership
• Own the relationship with Salesforce as a vendor — influencing product roadmaps, navigating contract cycles, and managing escalations
• Define the metrics and dashboards that track platform health, delivery performance, and business outcomes
• Represent Salesforce in executive forums, steering committees, and cross-functional planning cycles
• Build a culture of technical excellence, ownership, and customer obsession within the team

What You Bring

• 12+ years in enterprise technology, with 5+ years leading Salesforce platform teams at the Director level or above
• Demonstrated experience scaling Salesforce orgs in high-growth B2B environments — with CPQ and Billing in production
• Track record of leading Quote-to-Cash transformations end to end — opportunity through revenue recognition
• Experience applying AI on the Salesforce platform — Agentforce, Einstein, or comparable LLM-powered capabilities — to drive real productivity gains
• Track record of building and managing teams of architects, developers, admins, and analysts, including managing managers
• Deep technical fluency in Salesforce architecture — able to challenge and direct senior architects credibly
• Broad technical fluency beyond Salesforce — comfortable making informed architectural decisions across integration patterns, data platforms, identity, and adjacent SaaS systems
• Strong grasp of modern enterprise architecture concepts — APIs and event-driven integration, cloud platforms (Azure, AWS), data warehousing, and security and identity at scale
• Proven success partnering with C-suite and SVP-level GTM and Finance stakeholders
• Experience owning multi-million-dollar platform budgets, vendor negotiations, and SI partner relationships
• Discipline around cost/benefit analysis, RFP/RFI processes, and translating business needs into sustainable technology decisions
• Strong delivery and operating rigor — roadmap, OKRs, release governance, incident management
• Excellent executive communication and stakeholder management skills

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

As the Director of Technical Support, you will be responsible for scaling and evolving our Tier 1 Technical Support organization to support a rapidly growing, global customer base. You will define the strategy, structure, and operational framework required to deliver consistent, high-quality support at scale.

In this role, you will lead through leaders, drive operational excellence, and shape how we leverage AI and automation to transform support delivery. You will partner cross-functionally with Product, Engineering, Sales, and Customer Success to ensure a seamless, customer-centric experience while building a high-performing, future-ready organization.

What You’ll Do

Location: Peachtree Corners, GA (Greater Atlanta Area) / Scottsdale, AZ - 4 days in-office required
Reports to: Sr. Director, Global Support
Direct Reports: 15, with 1-2 Team Leads

Operations Leadership:

• Lead and develop technical support leaders and their teams, providing strategic direction, coaching, and organizational guidance.
• Drive functional KPI performance in accordance with department and corporate objectives.
• Ensure escalations reach an effective resolution. This may entail coordinating with and working with other departments, including sales, customer success and accounting to resolve issues.
• Analyze, manage, and implement performance metrics, scorecards, and reporting to assess team and individual performance.

Quality Assurance, Training, and Process Improvement:

• Review top issues & trends from Salesforce, JIRA, and other systems to identify opportunities for improvement & training
• Collaborate with training team and senior department leadership on QA and Training strategy to ensure program effectiveness
• Identify areas of improvement and lead process optimization initiatives to enhance efficiency and customer satisfaction.

Customer Experience and Advocacy:

• Analyze and understand customer needs based on survey feedback, call monitoring and LLM analysis
• Demonstrate excellent project management skills and partner with internal groups including Customer Success, PSO, and Sales to ensure a superb customer experience.
• Collaborate with product and development teams to relay customer feedback and influence bug/defect and feature request strategies
• Develop and implement strategies to elevate the customer experience and improve CSAT/NPS

Team/Work Force Management:

• Recruit, train, and motivate a high-performing team, fostering a culture of collaboration and accountability.
• Provide regular feedback, performance evaluations, and support to team members.
• Manage team schedules, real-time adherence, and other WFM duties.

What You Bring

• Proven ability to lead through leaders, building and scaling high-performing support organizations
• Embodies an #OWN IT mindset when it comes to helping customers and operational challenges
• Demonstrates an AI-first approach to solving business problems; comfortable leveraging LLMs and automation to drive scale and efficiency
• Strong executive communication skills with the ability to influence across all levels of the organization
• Ability to operate both strategically and tactically in a fast-paced, high-growth environment
• Experience building structure and driving clarity in ambiguous or evolving environments
• Strong comprehension of internet networking & routing, hardware and software troubleshooting
• Deep understanding of technical support environments, including hardware, software, and networking troubleshooting
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• 10+ years of experience in technical support or customer operations, with progressive leadership experience in tiered, high-volume support environments
• Proven experience operating at scale within complex, global, or high-growth organizations
• Strong knowledge of contact center technologies (CCaaS, CRM, ERP, WFM suites) and modern support tooling
• Demonstrated experience driving AI, automation, or digital transformation initiatives within support organizations
• Experience establishing operational frameworks, dashboards, and performance metrics to drive continuous improvement
• Experience in IoT (hardware/software/network), public safety technology, or similarly complex technical environments strongly preferred
• Strong executive presence with the ability to influence senior leadership and cross-functional stakeholders
• Bachelor’s degree in a technical field preferred or equivalent experience

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Paid time off
• Robust parental leave policy
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

Sr SWE -AI

Senior Software Engineer, AI Platform (Corporate AI Team)

Team & Role Overview

Axon’s Corporate AI Team sits within the Enterprise Data organization and focuses on internal-facing AI solutions that help Axon employees do more high‑value work with less manual effort. The team builds and operates Cortex, Axon’s internal AI platform that provides GPT‑class models, chat assistants, and secure integrations with systems like Quip, Jira, Slack, Microsoft 365, Snowflake, and more.
We’re looking for a Senior Software Engineer, AI Platform to help design, build, and scale this platform. In this role, you’ll:

• Own core services and integrations that power AI experiences for thousands of Axon employees.
• Collaborate with Corporate AI, Data Engineering, and business teams to turn real workflows into secure, reliable AI‑powered tools.
• Help define best practices and patterns for building production‑grade LLM and agentic workloads at Axon.

This is a hands‑on senior IC role—you’ll spend most of your time designing, coding, and operating production systems, not managing people.

What You’ll Do

Build and Evolve the AI Platform

• Design, build, and operate services that power Axon’s internal AI platform (Cortex), including chat experiences, agents, and integrations with enterprise systems.
• Implement and standardize patterns for deploying AI‑driven applications (APIs, web services, workflows, agents) across Axon’s cloud environments.
• Own and extend connectors and MCP integrations (e.g., Jira, Quip, Slack, M365, Snowflake) that allow LLMs to safely read and write data in Axon systems.
• Measure and improve reliability, latency, and cost for AI workloads, using telemetry and feedback from real users.

Deployment, Integration, and Reliability

• Drive the end‑to‑end lifecycle of new AI features—from prototype to hardened production service (design, implementation, testing, rollout, and operations).
• Evaluate new AI services (e.g., OpenAI, AWS Bedrock, Azure ML) for fit, performance, and cost; recommend and implement the right options for each use case.
• Implement monitoring, alerting, and auditing for AI services, ensuring we can trace usage, detect anomalies, and keep systems healthy in production.

Enablement, Best Practices, and Architecture

• Help define and document best practices for GPT/LLM solution development, including prompt engineering, RAG patterns, agentic workflows, and safe tool use.
• Partner with Corporate AI and Enterprise Architects to shape reference architectures for AI‑enabled apps and workflows (scalability, resiliency, observability, data access).
• Contribute to internal starter kits, training content, and templates that help other engineers and analysts build on the platform effectively.

Security, Governance, and Responsible AI

• Implement and maintain secure patterns for API key management, secrets, and access to models and data sources, aligned with Axon’s security and compliance standards.
• Work with Data, Security, and Governance partners to operationalize responsible AI guardrails—e.g., model selection, data minimization, logging, and usage controls.
• Ensure that new capabilities respect permissions, auditing, and policy requirements across systems like Jira, Quip, Slack, M365, and Snowflake.

Collaboration and Communication

• Collaborate closely with Data Engineering, Solution Architecture, and business teams (Finance, Sales, Operations, etc.) to turn real workflows into repeatable AI solutions.
• Clearly communicate design decisions, trade‑offs, and status to technical and non‑technical stakeholders.
• Participate in brainstorming and discovery sessions to identify “big dumb problems worth solving” with AI and automation.

What You Bring

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 4+ years of professional software engineering experience, including building and operating production services or platforms.
• Strong proficiency in at least one of: Python, TypeScript/JavaScript, or Java.
• Experience with at least one major cloud provider (AWS, Azure, or GCP) and comfort working with cloud‑native services (functions, containers, managed databases, queues, storage).
• Solid understanding of web service fundamentals (APIs, authentication/authorization, observability, CI/CD) and how to build reliable, maintainable systems.
• Demonstrated interest in AI/ML and LLMs—for example, integrating with OpenAI, Bedrock, or similar APIs; building GPT‑style apps; or using AI‑assisted development tools.
• Basic understanding of security best practices (secrets management, least‑privilege access, audit logging) and eagerness to deepen this in the context of AI platforms.
• Strong communication and collaboration skills, with comfort working in a fast‑moving, experimental environment.

Preferred Experience

You don’t need all of these, but experience in several of the following will help you ramp quickly:

• Hands‑on work with LLM platforms and tools, such as OpenAI (ChatGPT / APIs), AWS Bedrock, Azure OpenAI, or Azure ML Studio.
• Experience integrating with enterprise systems like Jira, Confluence/Quip, Slack, M365, Salesforce, or Snowflake—especially via APIs or connectors.
• Familiarity with RAG (Retrieval‑Augmented Generation), semantic search, or vector stores in production contexts.
• Exposure to DevOps / platform engineering: Terraform or similar IaC, GitHub Actions or other CI/CD systems, containerization (Docker, Kubernetes), and application monitoring stacks.
• Experience building internal platforms or self‑service tools used by multiple teams.
• Participation in enablement activities (internal trainings, office hours, documentation, or community programs like Axon’s Champions Circle) is a plus.

Your Impact

As our Controllership AI & Automation Transformation Lead, you will lead and deliver targeted AI, analytics, and automation initiatives that improve speed, quality, and scalability of Controllership processes.

You will own discrete projects/workstreams end-to-end, partner closely with Accounting, IT/Engineering, and Internal Audit, and deliver measurable results. This will involve leading meetings with process owners, understanding current state and pain points, defining business requirements, and using AI and automation tools to develop solutions. The outcome will involve working with IT/data teams, enabling the process owner to learn and build solutions themselves and/or you being hands on building solutions yourself.

What You’ll Do

Location: Boston MA (flexible for other Axon hubs)
Reports to: Director, Chief of Staff (Controllership)

• Define the AI transformation roadmap for Controllership.
• Identify and prioritize high-value automation/AI opportunities across Controllership processes (Accounting Operations, Tax, Financial Reporting, Internal Audit, Revenue Accounting, New Product Introduction).
• Define project scope, requirements, and success metrics; build ROI cases (hours saved, cycle-time reduction, error-rate reduction, rework avoided).
• Partner with Finance Systems / IT / Engineering to deliver solutions using automation, analytics, and AI/LLM-enabled tooling (e.g., workflow automation, controlled LLM assistance for drafting/analysis, intelligent triage).
• Build and validate analytics (e.g., SQL-based checks, reconciliation logic, KPI dashboards) to ensure outputs are accurate, explainable, and auditable.
• Present transformation outcomes to leadership and executive stakeholders.
• Drive project execution: timelines, risks, dependencies, stakeholder updates, UAT coordination, rollout planning, and post-launch stabilization.
• Serve as internal advisor on AI governance and adoption.
• Create documentation that supports SOX/audit readiness (process flows, control mapping, test evidence, governance & usage guidelines).
• Support change management: training, playbooks, and adoption monitoring to ensure solutions are used and sustained.
• Stay current on AI capabilities and tooling (including developer/productivity tools such as Cursor) and propose pragmatic pilots that improve finance outcomes.

What Success Looks Like

• Build and deliver a combination of high impact solutions (2–4 larger production-grade improvements per year) and play an integral role in enabling others to build dozens of other smaller improvements across core Controllership processes.
• Reduction of manual effort in a targeted process by 15–40% (or a defined hours/month goal) while maintaining or improving control quality.
• Improve close readiness for scoped areas (e.g., fewer late adjustments, fewer deal-review escalations, reduced cycle time for a defined workflow).
• Zero high-severity audit/control findings attributable to the implemented automation/AI workflow.

What You Bring

• 6+ years experience delivering measurable business results through data analytics, automation, and/or process transformation in Finance, Accounting, RevOps, or adjacent functions.
• Strong analytical skills (e.g., Python, SQL preferred) and experience using business intelligence tools (e.g., Alteryx, Power Query).
• Experience using AI tooling (e.g., Cursor, Claude, ChatGPT) to generate solutions to solve Accounting/Finance related problems.
• Strong knowledge of data governance.
• Working knowledge of accounting processes (Order-to-Cash, Procure-to-Pay, Record-to-Report) and the ability to partner effectively with Controllership stakeholders across those domains; quickly understand current state and pain points, and translate them into clear business requirements and solution options; experience supporting Revenue Accounting (ASC 606) strongly preferred.
• Demonstrated project/program management capability: scoping, planning, execution, stakeholder alignment, and delivery.
• Excellent written and verbal communication; can translate between Finance, technical teams, and business partners.
• Sound judgment around governance, risk, and controls when introducing automation/AI.
• Experience with Salesforce, D365, Microsoft Power Platform, or similar finance/CRM ecosystems.
• Hands-on experience implementing LLM-supported workflows (prompt/playbooks, guardrails, evaluation, adoption measurement).
• Experience in high-growth, hardware+software, or multi-element arrangement environments.
• Experience in a role that required rapid context-gathering in stakeholder meetings and guiding non-technical teams to technical solutions.
• CPA or equivalent; BS in Accounting/Finance or related field is a plus.

Work Location

This role is based from any of our US offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

We are seeking highly skilled and innovative Machine Learning Scientists to join our AI team, focusing on AI applications (LLM and Computer Vision) in Cloud, Devices and Robotics. As a key member of our research and development efforts, you will play a crucial role in advancing the state-of-the-art in Large Language Models (LLMs), Multimodal Large Language Models (MLLMs), Computer Vision and GenAI technologies for law enforcement and beyond. You will collaborate with cross-functional teams to design, develop, and deploy cutting-edge LLM, MLLM, CV models and algorithms and solutions that enable intelligent reasoning, perception and understanding of multimodal data.

What You’ll Do
Location: any cities with Axon Engineering Hub in US, Vietnam, EU (see https://www.axon.com/company)

• US: Seattle, Boston, Scottsdale

Responsibilities

• Own one or more key technical areas across LLM, MLLM, CV product portfolio.
• Provide technical leadership to junior scientists, guiding the transition of R&D concepts into impactful Axon product feature.
• Research and develop cutting-edge techniques in LLM, MLLMs, GenAI, and Computer Vision across cloud, devices and sensors based data sources.
• Design and implement efficient and scalable MLLM models for inference and analysis of multimodal data.
• Explore novel approaches to address challenges in NLP, NLU, Object Detection, Object Recognition, Object Tracking, Segmentation, and Scene Understanding.
• Optimize AI models, algorithms for performance, memory footprint, and energy efficiency to meet the requirements of resource-constrained devices.
• Join force with MLEs or firmware or hardware engineers to leverage hardware accelerators and optimize algorithms for specific hardware architectures.
• Evaluate the performance of LLM, MLLM, CV models using real-world datasets and design experiments to validate their effectiveness.
• Stay up-to-date with the latest research trends and advancements in computer vision, machine learning, and deep learning, MLLMs, GenAI and integrate relevant findings into our projects.
• Contribute to patent disclosures, academic publications, and technical documentation to share insights and findings with the broader community.
• Experience coach and mentor junior scientists.

What You Bring

• PhD and with +5 years for ML Scientist, +8 years for Sr. ML Scientist, +10 years for Principal ML Scientist experience in Computer Science or a related field with a focus on LLM, MLLMs, Computer Vision, GenAI.
• Proven track record of research excellence in LLM, MLLM, Computer Vision, Robotics Perception, GenAI, demonstrated through publications in top-tier conferences or journals.
• Strong proficiency in programming languages such as Python, C/C++, experience with deep learning frameworks such as TensorFlow, PyTorch, or Keras and experience with ROS or robotic operational system.
• Drive one or more phases of the ML development lifecycle: shape datasets, investigate modeling approaches and architectures, train/evaluate/tune models and implement the end-to-end training pipeline.
• Leverage state-of-the-art research to deliver high quality models enabling multiple AI projects at scale.
• Contribute back to the research community via academic publications, tech blogs, open-source code and contributing to internal/external AI challenges
• Experience in developing computer vision algorithms for resource-constrained devices such as mobile phones, IoT devices, or embedded systems is highly desirable.
• Excellent problem-solving skills, analytical thinking, and the ability to work independently as well as collaboratively in a team environment.
• Strong communication skills and the ability to effectively present complex technical concepts to both technical and non-technical audiences.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Location: This role is based out of our Scottsdale, AZ office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship.