What You'll Do 

1. Design and implement containerized microservices within an AWS environment (Lambda, ECS)
2. Lead the design of relational database schemas (Postgres), prioritizing query performance engineering and indexing strategies to handle large, readily available SDA datasets
3. Own the end-to-end feature development and integration of streaming and batch ETL pipelines
4. Familiarity with deploying ML models in production and adding instrumentation to monitor model performance
5. Help with architecture design and defining technical direction
6. Mentor and help develop other less experienced engineers 

What We Value:

1. Strong ownership mentality – you’ll lead technical execution and ensure your features make it from development to production
2. Accountable – The team knows they’ll be able to depend on you
3. Curiosity – We are solving the hardest problems in space and want to hear everyone’s voice to ensure we’re always innovating
4. Leadership – You will be on a small team and will be empowered to help grow the culture and influence technical direction 

Your Ideal Background:

Required:

1. 5+ years of full-time software engineering experience
2. Experience working in the defense/space industry
3. Comfortable working in a small, fast-paced Agile environment
4. Strong communication skills and ability to execute under uncertainty
5. Familiarity with one or more of the following: Machine Learning, SDA, Backend Development
6. Proficiency in Linux, Python, SQL, Docker, and AWS
7. Eligible to obtain and maintain an active U.S. security clearance 

Nice to Have: 

1. Experience instrumenting microservices with Observability (we use the LGTM stack)
2. Comfortable leading algorithm development across different SDA data modalities (EO, Orbital, RF, etc.) to solve problems such as anomaly detection, pattern-of-life modeling, or maneuver detection 

Compensation and Benefits:  

Your base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.  The anticipated salary range for this role is $150,000 - $190,000 annually.

Base salary is just one part of your total rewards package at Katalyst. You will also be eligible for long-term incentives, in the form of the Employee Stock Option and Equity Plan, as well as a relocation bonus and other discretionary bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, and unlimited Paid Time Off.

At Katalyst our work on projects involving the U.S. Department of Defense requires adherence to International Traffic in Arms Regulations (ITAR), 22 C.F.R. Parts 120-130, which requires compliance with U.S. export laws before allowing employees to perform certain positions. Currently, our available roles necessitate access to ITAR-controlled information, and as a result, Katalyst would have to ensure any non-US person is authorized access to ITAR information before the commencement of employment. We are committed to equal employment opportunities and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

*remote work will require an exception from the hiring team

Your Impact

The Technical Support Engineer provides  2nd & 3rd level support to Dedrone by Axon customers and partners worldwide. With your ability to research, diagnose, troubleshoot, and resolve issues, and with your excellent communication skills, you will continually innovate to ensure Dedrone by Axon is offering the best level of service to the customer’s satisfaction. This is a customer focused, technical, hardware and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

What You’ll Do 
Location: Sterling, VA or Mesa, AZ offices - 4 days in-office required
Reports to: Manager, Technical Support – Dedrone by Axon

• Develop a complete understanding of the Airspace Security Solutions by Dedrone by Axon
• Provide 2^nd and 3^rd level support for the Dedrone by Axon Product Family to field engineers and customers
• Research and identify solutions to resolve software and hardware issues
• Diagnosing and troubleshoot technical issues, including account setup and network configuration
• Take ownership of customer issues reported and seeing problems through to resolution
• Track internal and external requests and technical issues to resolution, within agreed time limits
• Update, maintain and monitor our customer systems as a full service
• Ensure all requests and issues are properly logged
• Prioritize and manage several open issues at one time
• Document technical knowledge in form of notes and manuals
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Work with engineering and development teams to perform root cause analysis
• Take part in On-call Support and weekend coverage

What You Bring

• Bachelor’s degree in computer science or a related field, or 7+ years relevant work experience preferred
• Previous practical work experience in the field of customer support
• Excellent troubleshooting skills at all levels to be able to identify and quickly resolve issues
• Strong knowledge of routing/switching
• Very good knowledge in networks and Linux
• Strong sense of ownership and urgency
• Ability to work well in a team and enjoy knowledge sharing
• Excellent communication skills with the ability to provide advice to non-technically aware customers
• Willing and able to travel
• Good knowledge about consumer UAV protocols and standards
• Basic knowledge and understanding of RF technology
• Basic understanding of cloud computing solutions
• Drone pilot license in future
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
• US Citizenship is required with the ability to obtain US Government security clearance
• Fluent English & Spanish

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

What The Role Is

We are seeking a talented Senior Data Engineer to design, build, and maintain our data infrastructure supporting mission-critical energy operations. You'll work at the intersection of renewable energy and data, developing pipelines that process everything from real-time asset performance data to complex trading and risk analytics. This hybrid role offers the opportunity to make a direct impact on clean energy operations while working with a cutting-edge data stack including Snowflake, Dagster, dbt, Modal, and GitLab.

What You'll Be Doing

Analytics Infrastructure & Data Warehouse Management

• Design, deploy, and maintain scalable data infrastructure to support enterprise analytics and reporting needs
• Manage Snowflake instances, including performance tuning, security configuration, and capacity planning for growing data volumes
• Optimize query performance and resource utilization to control costs and improve processing speed

Data Pipeline Development & Orchestration

• Build and orchestrate complex ETL/ELT workflows using Dagster to ensure reliable, automated data processing for asset management and energy trading
• Develop robust data pipelines that handle high-volume, time-sensitive energy market data and asset generation and performance metrics
• Implement workflow automation and dependency management for critical business operations

Data Transformation & Analytics Support

• Develop and maintain dbt models to transform raw data into business-ready analytical datasets and dimensional models
• Create efficient SQL-based transformations for complex energy market calculations and asset performance metrics
• Support advanced analytics initiatives through proper data preparation and feature engineering

Data Quality & Governance

• Implement comprehensive data validation, testing, and monitoring frameworks to ensure accuracy and consistency across all energy and financial data assets
• Establish data lineage tracking and privacy controls to meet regulatory compliance requirements in the energy sector
• Develop alerting and monitoring systems for data pipelines, including error handling, SLA monitoring, and incident response

CI/CD & DevOps

• Lead continuous integration and deployment initiatives for Dagster and dbt pipelines, and Streamlit/Gradio application deployments to Linux servers
• Implement automated testing and deployment automation for data pipelines and analytics applications
• Manage version control and infrastructure as code practices

Cross-functional Collaboration

• Partner with Analytics Engineers, Data Scientists, and business stakeholders to understand requirements and deliver solutions
• Work closely with asset management and trading groups to ensure real-time data availability for market operations and risk calculations
• Collaborate with credit risk teams to develop data models supporting financial analysis and regulatory reporting
• Translate business requirements into technical solutions and communicate data insights to stakeholders

Documentation & Security

• Create and maintain technical documentation, data dictionaries, and onboarding materials for data assets
• Implement role-based access controls, data encryption, and security best practices across the data stack
• Monitor and optimize cloud infrastructure costs, implement resource allocation strategies, and provide cost forecasting

What You'll Bring

• Experience: 4+ years of hands-on data engineering experience in production environments
• Education: Bachelor's degree in Computer Science, Engineering, or a related field
• Data Orchestration: Proficiency in Dagster for pipeline scheduling, dependency management, and workflow automation; Airflow experience a plus
• Cloud Data Warehousing: Advanced-level Snowflake administration, including virtual warehouses, clustering, security, and cost optimization
• Data Transformation: Proficiency in dbt for data modeling, testing, documentation, and version control of analytical transformations
• Programming: Strong Python and SQL skills for data processing and automation
• CI/CD: 3+ years of experience with continuous integration and continuous deployment practices and tools; proficiency in GitLab CI/CD required (GitHub Actions experience a plus)
• Database Technologies: Advanced SQL skills, database design principles, and experience with multiple database platforms
• Cloud Platforms: Proficiency in AWS/Azure/GCP data services, storage solutions (S3, Azure Blob, GCS), and infrastructure as code
• Data Integration: Experience with APIs, various data connectors, and formats
• Data Security: Understanding of data security best practices, access controls, encryption, and role-based access management
• AI & LLM Proficiency: Practical experience integrating and leveraging large language models (e.g., OpenAI, Anthropic, or open-source models) within data workflows; ability to apply LLMs efficiently and securely, with awareness of data privacy boundaries, prompt injection risks, and responsible AI usage in production environments
• Problem-Solving: Strong analytical and troubleshooting skills with attention to detail
• Communication: Ability to work effectively with both technical and business stakeholders
• Work Style: Comfortable with a hybrid work environment (2-3 days in office); highly autonomous and self-directed with a strong work ethic and growth mindset; exceptional attention to detail; able to take ownership of projects end-to-end with minimal oversight

What Would Be Nice

• Experience in the energy, utilities, or financial services industries
• Knowledge of energy trading concepts, market data, or asset management
• Familiarity with data governance frameworks and regulatory compliance (SOX, GDPR, CCPA)
• Experience with infrastructure as code (Terraform, CloudFormation)

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

Your Impact

We are developing the next generation of mission-critical communications systems to builds mission-critical devices used by public-safety professionals worldwide. As a Staff Wireless Software Engineer, you will be a technical leader driving architecture and implementation of wireless protocol stacks, transport abstraction layers, and real-time communication systems across our devices. You will operate at the intersection of RF, embedded systems, and cloud-connected software.

This is a hands-on technical role with broad architectural influence.

Work Location: This role is eligible to be based out of Axon's US hubs in Atlanta, Boston, Scottsdale (HQ), San Francisco, or Seattle, and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite 4 days per week, Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: VP of Software Engineering
Direct Reports: 0

What You'll Do:

You will be tasked with solving the toughest wireless problems our products face: translating research into resilient, high-performance PHY/MAC systems; architecting firmware and toolchains that meet extreme latency, power, and reliability targets; and defining the wireless roadmap that balances innovation, manufacturability, and real-world performance. You will shape how our devices connect and perform at scale — from lab prototypes to deployed fleets — and your work will be judged by field performance under real conditions, not just simulations. This mission-critical wireless systems require both RF understanding and deep systems software expertise. This position sits at that boundary and defines the reliability and trust of the entire communications platform..

• Lead design and implementation of wireless communication stacks (LTE, 5G, Wi-Fi, sidelink, mesh, P2P, WiFi, Bluetooth, NFC....)
• Architect low-latency, high-reliability PTT and real-time voice transport systems
• Develop transport abstraction layers across multiple radios and networks
• Optimize performance (latency, jitter, packet loss, handover behavior)
• Collaborate with RF, hardware, and firmware teams to ensure end-to-end system performance
• Drive modem integration (e.g., Qualcomm, MediaTek) and carrier certification efforts
• Implement QoS, prioritization, and congestion control mechanisms
• Contribute to secure communication layers (encryption, key management, secure boot integration)
• Define metrics and instrumentation for wireless performance at scale
• Mentor engineers and set technical direction across projects

What You Bring

• 10+ years experience in wireless software development
• Strong C/C++ experience in embedded or systems environments
• Deep understanding of wireless protocols (LTE, 5G NR, Wi-Fi, Bluetooth, sidelink, or mesh)
• Experience working with modem vendors (e.g., Qualcomm SDKs)
• Experience with real-time systems and low-latency audio transport
• Strong networking fundamentals (TCP/IP, UDP, RTP, QUIC, QoS)
• Familiarity with RF performance constraints (RSSI, SINR, handovers, link budgets)
• Experience debugging packet-level and radio-layer issues

Additional preferable skills:

• Experience with mission-critical communications (LMR, MCPTT, public safety)
• Experience with 3GPP standards (Rel 16+)
• Experience with 5G sidelink (PC5) or device-to-device protocols
• Experience implementing mesh or MANET routing
• Knowledge of secure communications (AES, TLS, PKI, FIPS environments)
• Familiarity with Android/Linux device platforms
• Experience with satellite backhaul or hybrid transport systems

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis.

What You’ll Do

Location: Remote
Travel: up to 30% within the U.S
Reports to: Manager, Solutions Architect

• Work as a client-facing member of the Software Solutions Delivery Team
• Work with a team of networking and software professionals to deliver Axon technology to small and mid-market, T1200, and Majors clients across various industries including public safety
• Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements, addressing Information Security evaluations and completing architecture review boards
• Manage technical projects remotely and at client sites
• Engage with client’s technical and non-technical leadership to communicate project progress
• Work with account management team to ensure customer needs are being met
• Ensure the highest level of service for Axon software deployments
• Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon’s products
• Recommend deployment plans for identified integrations that drive key outcomes for the agency
• Work closely with project team, product, engineering, sales, and agency technical stakeholders to understand agency goals and program outcomes
• Capture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements, work with Director of Integrations and developers to build, test, and deploy new integrations
• Work with the Director of Integrations and developers to build and document integrations and support requirements
• Write code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration)

What You Bring

• Bachelor’s Degree highly preferred or equivalent work experience
• 4+ years of experience in analyzing and developing technical systems and software solutions
• Expert networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems
• Expert-level understanding of Linux frameworks, including containerization platforms (Docker preferred)
• Advanced understanding of cloud technologies as well as software development packages and data management tools
• Advanced experience with IT business processes including Architecture Review Boards, IT Security Reviews,
• Advanced hands-on experience with APIs structures and systems integration (REST, SOAP)
• Advanced skills in SQL, Python, Java, and Cloud (AWS and/or Azure)
• Demonstrated system-level understanding of enterprise software systems
• Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
• Project Management experience and/or certifications (i.e., PMI Certifications) are a plus, but not required
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment
• Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
• Handle confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

#LI-Hybrid

Your Impact

As an RF Test Engineer, your work will be essential in ensuring that the wireless technologies in Axon's advanced products meet the highest performance, reliability, and compliance standards. Your hands-on expertise will drive the rigorous testing and optimization of RF systems that enable our cutting-edge body-worn cameras, vehicular systems, and connected devices. By leveraging your technical acumen and problem-solving skills, you will be instrumental in identifying and overcoming RF challenges, ensuring robust designs that operate seamlessly in diverse and demanding environments.

You will collaborate with cross-functional teams and global partners to verify and refine wireless designs, using state-of-the-art tools and methodologies. Your work will directly contribute to the development of reliable, high-performance solutions that serve Law Enforcement, Public Safety, and the communities they protect. Through your efforts, you will help deliver transformative technologies that empower public safety professionals and redefine industry standards.

What You’ll Do

• Design and implement test plans to evaluate the performance of wirelessly connected devices, ensuring they meet stringent product and regulatory requirements.
• Record RF test data and organize results, creating clear, actionable reports.
• Present findings and recommendations to cross-functional teams, enabling swift resolution of design challenges.
• Evaluate RF performance characteristics such as Total Radiated Power (TRP), Total Isotropic Sensitivity (TIS), and other over-the-air (OTA) metrics for cellular-enabled wireless devices using advanced equipment. (CMX500 and CMW500 in controlled chamber environments).
• Use instruments like spectrum analyzers and radio communication testers to assess conducted performance of wireless technologies, including LTE, 5G, Wi-Fi, Bluetooth, and GNSS.
• Support product field evaluations to validate RF performance under diverse real-world conditions, such as urban or rural environments
• As part of a collaborative team, investigate and debug issues such as poor sensitivity, low transmit power, or signal interference in wireless devices.
• Assist in the regulatory pre-certification and formal certification test efforts for hardware by preparing test samples, working closely with external test labs, troubleshooting issues, and ensuring successful completion of certification activities.
• Expand your knowledge of RF systems, testing methodologies, and certification standards while working closely with experienced engineers to develop your technical expertise and contribute to innovative designs.

What Your Bring

• Bachelor’s degree in Electrical Engineering, RF Engineering or similar discipline.
• Minimum of 3 years of hands-on embedded RF and wireless device testing experience
• Minimum of 3 years of wireless device test plan development for evaluating performance of various wireless interfaces against system and product requirements
• Solid understanding of basic RF principles and theory, familiar with basic RF technology circuitry stages and topologies.
• Experience characterizing RF components such as filters, switches, passives and signal paths.
• Experience testing modern RF hardware including multiband Wi-Fi, Bluetooth, Cellular (LTE, 5G FR1), and multi-constellation GNSS at the circuit, subsystem and device levels. Cellular experience is a must-have.
• High level of familiarity of cellular certification processes, test requirements, and test methods (PTCRB, CTIA, GCF, Carrier testing, etc), with hands on experience with device pretesting
• Familiarity of worldwide EMC and intentional radiator regulatory standards and test methods (FCC, CE, ETSI, etc). Hands on experience a plus.
• Proficient with hands-on operation of RF equipment such as RF communication testers (CMW, CMX, Litepoint), Network Analyzers, Spectrum Analyzers, RF power meters, Signal Generators, RF Test chambers
• Experience with collaborative RF debug at device and circuit level
• Familiarity reading electronics schematics, layout and mechanical drawings.
• Strong documentation and communication capabilities to effectively report test procedures, test results, and recommendations to the design team
• Motivated to operate independently, within cross-functional in-house design teams, and with external resources and test facilities.

Preferred Qualifications

• Familiar with Linux command line
• Experience with CMWrun test scripting tool

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And more...

Job Description

The Embedded Software Engineer is responsible for developing and maintaining firmware for SmartRent devices, including Z-Wave controllers (hubs) and access control systems. This role supports the integration of hardware devices with SmartRent platform services, enabling reliable communication between field devices and cloud-based systems.

This role contributes to firmware development using the Nerves framework and Elixir-based systems and collaborates with hardware, platform, and application teams to implement new functionality, support device reliability, and maintain existing device software.

Responsibilities

• Lead medium- to large-scale development efforts across the embedded stack, from firmware through device interfaces, operating with a high degree of autonomy while collaborating with cross-functional teams.
• Design, develop, and maintain firmware for SmartRent IoT devices using Elixir and the Nerves framework.
• Lead the bring-up of new hardware platforms, including driver development, peripheral integration, and system validation.
• Develop and maintain device-local user interfaces running on embedded hardware using technologies such as Phoenix, Flutter, and gRPC.
• Integrate third-party systems, including HVAC, access control, and Z-Wave platforms, by interpreting vendor documentation and supporting required communication protocols.
• Develop and maintain automated tests and supporting documentation to ensure system reliability and prevent regressions across deployed devices.
• Develop project timelines, manage deliverables against defined milestones, and communicate risks, dependencies, and requirement changes proactively.
• Support team development through code reviews, technical guidance, knowledge sharing, and mentorship of less experienced engineers.
• Contribute to internal tooling, shared engineering resources, and open-source initiatives aligned with SmartRent’s technical ecosystem.

Required Qualifications

• Minimum of 4 years of hands-on software development experience.
• Proficiency in Elixir or Erlang/OTP, with working knowledge of the BEAM runtime, or demonstrated ability to learn and apply functional programming concepts.
• Experience with, or demonstrated interest in, embedded Linux systems development.
• Working knowledge of Linux internals, including device trees, kernel configuration, system boot processes, and shell tooling.
• Demonstrated ability to deliver projects from design through deployment with minimal supervision.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
• Demonstrated ability to learn and apply new tools, languages, and technologies as required.
• Must be authorized to work in the United States without the need for employer sponsorship now or in the future.

Preferred Qualifications

• Experience with the Nerves framework or embedded Elixir development.
• Experience with Phoenix, LiveView, or other Elixir-based web frameworks.
• Working knowledge of C/C++ for hardware-adjacent development or driver support.
• Familiarity with IoT communication protocols, such as MQTT, Z-Wave, or BLE.
• Exposure to HVAC or building automation systems.
• Experience integrating access control systems or similar hardware-based platforms.
• Ability to read and interpret hardware datasheets and schematics at a foundational level.
• Experience contributing to open-source projects or shared technical libraries.
• Familiarity with Amazon Web Services (AWS), particularly in IoT-related environments.

#LI-Remote

POSITION SUMMARY

We are seeking a skilled and motivated Field Engineer to join our team. In this hands-on role, you will serve as the critical link between our software engineering team and real-world deployment environments. You will execute, monitor, and troubleshoot software systems in active warehouse and industrial settings, ensuring seamless sensor deployments and high-quality execution across field operations.

KEY RESPONSIBILITIES

• Execute software front-ends (GUI and command-line interfaces) in field warehouse environments
• Troubleshoot software execution issues in real-time, ensuring minimal disruption to operations
• Collaborate closely with the broader software engineering team on issue diagnosis and continuous improvement
• Manage and monitor the quality of software execution in real-time during deployments
• Deploy and configure arrays of sensors into industrial warehouse settings
• Unpack, assemble, configure, disassemble, and transport technical equipment to and from field sites
• Maintain clear, accurate documentation of deployments, issues, and resolutions

REQUIRED QUALIFICATIONS

• 4+ years of experience in a relevant technical field role
• Willingness and ability to travel to field sites as required
• Proficiency with Linux, Bash, and/or Zsh environments
• Strong hands-on ability to unpack, assemble, disassemble, and transport technical equipment
• Demonstrated documentation skills — able to produce clear, thorough technical records
• Strong problem-solving skills with comfort working in fast-paced, dynamic environments
• Effective communicator — able to relay technical findings to both field and remote engineering teams

PREFERRED QUALIFICATIONS (BONUS POINTS)

The following are not required but will make your application stand out:

Software & Systems

• Familiarity with motion capture ecosystems: Optitrack, Manus, StretchSense, or Rokoko
• Experience with AR/VR headsets or Zed stereo cameras
• Basic Python scripting ability for automation or diagnostics
• Experience with AWS CLI and foundational cloud services
• Experience with real-time monitoring tools
• Experience with remote system administration

Hardware & Connectivity

• Knowledge of hardware communication protocols: I2C, SPI, UART
• Experience deploying sensor arrays or IoT devices in the field
• Familiarity with industrial automation or warehouse management systems

Documentation & Operations

• Experience writing technical documentation, SOPs, or deployment guides
• Experience with machine shop tools and physical fabrication

Salary Range: $110,000-$120,000/K

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience 

Your Impact 

As a Senior Security Operations Engineer, you’ll play a key role in ensuring the reliability, performance, and scalability of our security infrastructure. You'll solve complex technical problems, improve our systems through thoughtful automation, and work closely with cross-functional teams to support our services as they scale. You’ll provide hands on execution capabilities for new initiatives in the Identity space, primarily to build out, maintain and support for PKI solutions at scale and provide auxiliary execution support for user identity and access management (IAM) initiatives. Your work will have a direct impact on uptime, efficiency, and the overall developer experience—contributing to our mission to deliver high-quality mission critical systems at speed.

What You’ll Do

Location: This role is based out of our Scottsdale, AZ office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Manager, InfoSec Engineering
Direct Reports: 0

• Implementing and improving automated security checks in CI/CD pipelines to prevent vulnerabilities from reaching production.
• Writing, reviewing, and maintaining security-focused infrastructure-as-code for scalable and compliant deployments.
• Investigating security incidents, performing root cause analysis, and implementing long-term mitigation strategies.
• Collaborating with developers to develop new features, services, and infrastructure requirements.
• Enhancing security observability through improved log collection, metrics, and alerting configurations.
• Maintaining and improving security runbooks, incident response playbooks, and internal security tooling for operational efficiency.
• Resolve security/infrastructure incidents by participating in high impact/high visibility incidents as a participant and ideally as an incident commander.
• Maintain and secure critical infrastructure components such as PKI (Public Key Infrastructure) and IAM ( Identity & Access Management) systems, ensuring reliability, scalability, and compliance with organizational and industry security standards.
• Build and maintain secure, reliable, and scalable infrastructure that protects core services and sensitive data.
• Troubleshoot and resolve complex operational and system-level issues across environments.
• Enhance CI/CD pipelines with automated security testing, compliance checks, and deployment safeguards to minimize risk.
• Lead the design, development, and implementation of advanced security architecture, ensuring compliance with industry standards and regulatory requirements.
• Participate in the on-call rotation, security incident response, and post-incident reviews with a focus on threat mitigation and continuous improvement.
• Design and implement mission critical PKI solutions to support 24x7 worldwide manufacturing operations.
• Improve automation of IAM workflows and help implement just in time, least privileged access to critical business resources.
• Collaborate with SRE, and Engineers in other Pillars to ensure infrastructure meets the needs of fast-moving development cycles.
• Contribute to security-focused infrastructure-as-code and automation initiatives to enforce consistency and reduce manual configuration drift.
• Stay current with emerging security threats, vulnerabilities, and tools, evaluating and integrating solutions to strengthen defenses and improve operational resilience.
• Document security systems, incident response procedures, and best practices for internal knowledge sharing and compliance audits.

What You Bring

• 7+ years of experience in operations, site reliability, or infrastructure engineering roles.
• Strong experience securing and managing cloud environments (e.g., AWS, Azure) and containerized workloads
• Deep understanding of Linux systems, networking, distributed systems, and their associated security controls.
• Proficiency in automation, scripting, and security tooling integration to streamline operations and enforcement.
• Experience with security monitoring, alerting, SIEM platforms, and observability tools.
• Solid grasp of CI/CD practices with integrated security testing and compliance checks.
• Experience managing Kubernetes clusters and running containerized workloads in production.
• Experience with deploying and administrating any of the following: scalable cloud native secrets solutions such as AWS KMS, Azure KeyVault; PKI solutions such as EJBCA, Smallstep, Venafi; or vaulting solutions such as Hashicorp Vault.
• Familiarity with IAM/SSO platforms such as Okta, Entra ID, OneLogin, Ping or Keycloak.
• Clear, concise communication skills with the ability to collaborate effectively across engineering, operations, and security teams.
• A proactive approach to threat detection, vulnerability management, and system hardening.
• A passion for building security into systems that are both resilient and user-friendly.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

#Li-Hybrid

We are seeking a detail-oriented and highly reliable Data Center Technician to manage and support the daily operations of our data center in Phoenix, AZ. The ideal candidate will have strong technical skills, dedication to maintaining uptime, and the ability to work efficiently in a fast-paced environment. The technician will be responsible for the setup, maintenance, and troubleshooting of hardware and infrastructure, ensuring optimal data center performance.

Key Responsibilities

Data Center Operations & Infrastructure Management

• Ensure data center organization, security, and compliance with industry best practices.
• Rack, install, maintain, and decommission servers, networking gear, and power systems (lifting up to 70 lbs regularly).
• Conduct hardware inspections, firmware updates, preventive maintenance, and repairs.
• Monitor data center capacity, power usage, and cooling efficiency to optimize operations.
• Track and maintain server fleet health to ensure continuous uptime and performance.
• Collaborate with network, storage, and systems teams to deploy and support hardware solutions.
• Maintain accurate inventory and asset tracking records for all physical equipment, consumables, and spare parts.

Cabling & Network Connectivity

• Install, terminate, and test fiber optic (single-mode/multi-mode) and Cat6/Cat6a network cables.
• Perform structured cabling, patch panel installations, labeling, and documentation.
• Diagnose and troubleshoot network connectivity issues using tools such as cable testers, power meters, and fault locators.
• Ensure proper network link connections for new hardware deployments and upgrades.
• Perform power cable routing and distribution within racks, ensuring proper load balancing.

Troubleshooting & Technical Support

• Respond to service tickets related to hardware failures, network issues, and environmental conditions.
• Diagnose server and infrastructure issues and determine the best course of action (repair vs. replacement).
• Apply BIOS, firmware, and driver updates using approved tools.
• Work closely with vendors and hardware suppliers to coordinate warranty replacements and repairs.
• Document troubleshooting steps, issue resolutions, and system changes for future reference.

Physical & Environmental Demands

• Ability to lift and move up to 70 lbs regularly.
• Work in confined spaces, elevated locations, and noisy environments as needed.
• Stand, walk, bend, and stretch for extended periods (8+ hours per shift).
• Climb ladders and stairs while carrying equipment.
• Work in a climate-controlled yet variable-temperature environment.
• Support on-call, after-hours, weekend, and holiday shifts as required.

Requirements & Qualifications:

Technical Skills & Knowledge

• 5-10 years of hands-on experience in a data center environment.
• Strong understanding of server hardware, networking equipment, and IT infrastructure.
• Experience with Linux CLI and Windows CMD for basic troubleshooting.
• Knowledge of firmware updates, BIOS configurations, RAID setups, and virtualization technologies (VMware preferred).
• Ability to diagnose and repair hardware failures within defined service processes.
• Strong knowledge of fiber optic and copper cabling standards, installation, and troubleshooting.
• Experience with network tools and diagnostic equipment (Fluke testers, OTDRs, power meters).

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.