Seneca Federal Health, LLC (SFH) provides solutions to federal health agencies that enable better health outcomes to those our federal customers serve. SFH is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Federal Health is seeking a Help Desk Technician to support our work at Joint Base Elmendorf-Richardson in Alaska. 

Responsibilities include, but are not limited to:

• Provide corrective action and diagnose problems through phone, electronic communication and in-person support. Provides technical support to end users on a variety computer, software, printer, web, and mobile device related issues. Identify, research, and resolves technical problems. Respond to telephone calls, email and personnel requests for technical support. Document, track, and monitor problems to ensure a timely resolution though the DHA approved ticketing system. Provide 1-2 tier support to end users for either Personal Computer (PC), server, or applications and hardware. Interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulate or recreates user problems to resolve operating difficulties.

• Recommend systems modifications to reduce current and future user problems. Interact with the Trouble Ticketing system to documents issues and resolutions. Provide support for Video Teleconferencing program. Maintain/troubleshoot Network Connectivity issues. Support DHA Global Service Center with installing, maintaining and securing clinical workstations with the USAF Standard Desktop Configuration (SDC) and DHA Standard Desktop Image. Install and configure PC-based medical application client software. Perform basic PC hardware troubleshooting. Support Refresh of PC Hardware by deploying new computer equipment to MTF staff. Work with centralized Contractor Tier III reach back staff for problems above local ability. Provide support in installation of clinical end user devices, servers, network devices, and peripheral devices. Perform physical installation and initial configuration of MTF routers and switches as well as IT Shared Services Hosting Environment equipment.

• Assist regional Tier III teams with installing medical applications and servers. Assist regional Tier III teams with troubleshooting and resolving problems with MTF Infrastructure, IT Shared Services, and medical applications/servers. Provide support in maintenance of business continuity and disaster recovery program. Provide support in LAN/WAN/PC/Server-related security program. Support MTF with Video Teleconferencing program. Manage functional application of an automated call distribution system.

• Maintain library of current scripts, software media, and licenses. Provide support in installation of clinical end user devices, servers, network devices, and peripheral devices. Provide support in network upgrade and expansion as needed.

• Interface with base communications squadron personnel as needed. Perform the following Information System Security functions for the MTF network, IT Shared Services, and MTF-hosted medical applications/servers:

  • Assist Tier III teams in applying software updates, security patches and DISA STIGs
  • Assist Tier III teams with mitigating vulnerabilities
  • Provide on-call support for MTF.

   

Required Qualifications/Skills:

• High School Diploma
• Security+ Certification
• Minimum one year of experience as a Help Desk Specialist
• Tier 3 Background Investigaiton / IAT Level 1 ADP/IT III

This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Mankato, MN; Lakeville, MN; Onalaska, WI; Eau Claire, WI office location.

This position is responsible for serving Compeer’s internal and external clients by developing new business through Financial Officers, agribusinesses and vendor relationships. The incumbent will market, structure and deliver leasing products; lead any Compeer ‘front-end guidance’ research, and collaborate with other Compeer teams for smooth and efficient process flow and client service

A typical day: 

Leasing Program Management

• Develops and supports programs targeting manufacturers, regional cooperatives, and/or large agribusinesses with retail affiliates.
• Tracks progress of leases until the transaction is denied or totally funded and the lease is closed.
• Increases the close rate between approved leases and closed leases. Provides quotes from published pricing schedule.
• Maintains focus on delivering high quality client service to internal and external clients while balancing the need to maintain sound 
  credit/leasing administration.
• Manages stock and specific lease transaction issues.
• Educates lending team members on advantages of lease products.
• Manages third party vendors as necessary.
• Oversees portfolio management activities including lease renewals, account monitoring, client retention, and portfolio growth strategies.
• Supports fleet leasing management through scheduling, lifecycle coordination, reporting, and operational oversight.
• Assists with leasing-related projects and process improvement initiatives.
• Supports Senior Leasing Specialists with day-to-day responsibilities including documentation, transaction processing, pricing support, and client follow-up.

Business Development

• Aggressively markets leasing and related services, establishes new market relationships which contribute towards attainment of goals and business objectives.
• Maintains a prospect file, establishes ongoing prospecting plans and activities, and develops and maintains a commitment to individual sales goals.
• Partners with Core Markets-Lending team members to bring “value added” products to clients.
• Responsible for sales closings, positive client relations, and generally contributing to the Compeer image as the leading financial 
  institution committed to borrowers.

Industry Knowledge

• Continuously builds on industry knowledge as a leasing and agricultural business resource to clients.
• Provides internal client support in leasing education and supporting lease marketing efforts.

The skills and experience we prefer you have: 

• Bachelor’s degree in business administration, banking, legal, agriculture or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
  • 3+ years of related experience in a lending environment, agricultural credit, sales/marketing or equivalent.
• Bachelor’s degree in business administration, finance, agribusiness or related field or an equivalent combination 
  of education and experience sufficient to perform the essential functions of the job.
• Perform fleet duties as assigned.
• Strong working knowledge of all phases of leasing management, policies, practices, procedures and programs. 
• Strong knowledge of current industry standards and best practices. 
• Proven client service and effective team skills. 
• Understanding of Compeer lease terms offered to fleet lease clients. 
• Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
• Strong problem solving, decision making and organizational skills.
• Strong computer skills, including MS Office applications (Word, Excel, Outlook, etc.), with an understanding of, and ability to use, related industry business/financial applications. 
• Flexible and adaptable to changing situations.
• Proven ability to work with a wide variety of clients. 
• Organizational and interpersonal client service and team skills.
• Ability to effectively prioritize; work independently as well as work with others in a team environment with minimal supervision.
• Focus on complex clients with more highly involved needs. 
• Significant travel is required.
• Valid driver’s license.

#IND100

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

This position offers a hybrid work option up to 50% remote and is open to WI-Sun Prairie; WI-Prairie du Sac; WI-Janesville; WI-Onalaska; WI-Johnson Creek.

The contributions you will make: 

This position integrates client education initiatives with methodical event execution, requiring a proactive approach to planning and attention to detail.  Creates impactful and meaningful experiences while continually seeking improvement. Responsible for assisting in the execution of all Compeer Financial events and tradeshows, both internal and external, ensuring alignment with brand standards. Collaborates across departments to support the identification and proposal of event opportunities, helps set goals, develops content, and manages promotion plans. Additionally, coordinates event logistics, demonstrating strong organizational and project management skills.

A typical day: 

Event and Tradeshow Management

• Contributes to multi-year event strategy and roadmap development to support long-term organizational and brand goals.
• Partners cross-functionally to define event objectives, themes, audiences, timelines, and success metrics aligned with marketing and business priorities.
• Executes end-to-end event and tradeshow initiatives, ensuring seamless delivery and meaningful stakeholder engagement.
• Delivers exhibit and event solutions that align with marketing strategy, business objectives, and cost-optimization targets.
• Measures sales impact, engagement, lead capture, and ROI through effective use of event technologies and analytics.
• Manages exhibit and event budgets, ensuring financial accuracy, accountability, and optimization.
• Ensures compliance with legal, regulatory, and internal governance requirements in collaboration with compliance teams.
• Maintains and optimizes the annual marketing events calendar to support integrated, multichannel marketing efforts.
• Supports leadership with forecasting, reporting, special initiatives, and strategic growth planning.
• Develops and implements contingency plans and risk mitigation strategies to address operational challenges and disruptions.
• Conducts market and competitive research to identify emerging trends, innovations, and opportunities in event strategy.

Marketing Team Collaboration

• Actively participates in collaboration committees, contributing valuable insights and driving cross-functional initiatives.
• Proactively seeks out opportunities to incorporate events with campaigns where appropriate.
• Evaluates tradeshows and event opportunities to ensure consistency with brand and campaign goals.
• Evaluates tradeshows and event opportunities, ensuring alignment with brand identity and campaign objectives.

The skills and experience we prefer you have: 

• Bachelor’s Degree in Business, Marketing, Event Planning, or another related field of study or equivalent experience
• Minimum of 3 years of experience in event management, coordination and execution.
• Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
• Skill in developing and maintaining interpersonal relationships.
• Advanced event planning experience.
• Basic understanding of contracts and Banquet Event Order’s.
• Strong problem solving, decision making and organizational skills.
• Strong computer skills, including MS Office applications.
• Strong analytical skills with attention to detail.
• Flexible and adaptable to changing situations.
• Ability to remain objective in balancing business needs and risk.
• Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
• Valid driver’s license.

#IND200

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

Where you will work: This position offers a hybrid work option up to 50% remote and is open to the Fond du Lac, WI; Sun Prairie, WI; Janesville, WI; Onalaska, WI; Mankato, MN office locations.

The contributions you will make: This position researches the history of property, evaluating and issuing title insurance commitments in accordance with the appropriate state requirements. Prepares reports outlining restrictions and actions required to clear real estate titles by investigating and examining public and private records. Ensures documentation follows legal requirements, internal policies/procedures and organization’s security lien position. Works closely with internal team to respond to title questions and problems that may prevent a clear title. Keeps abreast of industry trends and developments through training.

A typical day: 

• Searches, analyzes, and examines public records related to property being searched in applicable counties and systems. Analyzes legal description(s) and verifies accuracy and discrepancies and boundaries.
• Reviews plats/surveys and makes title requirement determination that pertain to the property being searched.
• Accesses and reviews if liens and judgments exist by evaluating public records, county court records, property tax records, and other relevant documents related to the property and titleholders’ names.
• Creates title commitments, policies, report of title and real estate transactional documents based on state statues and title industry standards. 
• Reviews, analyzes and marks up title commitment(s) to insure lenders lien position.
• Collaborates with Title Underwriters to determine requirement and/or exceptions in issuance of title policy.
• Prepares search/examination sheet, title commitments, policies and report of title received from organizational workflow.
• Supports internal team members in review of title issues and collaborates with the title underwriter to find resolution.     
• Issues the final title policy by confirming a clear title through the review of recorded documents that adhere to underwriting standards and organizational policy.
• Completes Loan Certifications.
• Reviews the title application to ensure accurate information is placed within the title production software, follows up on additional information as needed. 
• Requests and monitors title search orders with external vendors.
• Provides exceptional service and communication to the parties involved in the loan transaction via phone, email or face to face that aligns with the mission and vision of the organization.  Responds to requests in a timely and appropriate manner.
• Collaborates with internal and external clients to obtain or review necessary documents, ensuring all title issues are handled in accordance with policies and procedures. 
• Regularly communicates as the subject matter expert with internal clients to address questions and provide guidance for resolving title issues.
• Produces, monitors and updates periodic and monthly reports, including but not limited to reporting of premiums to title underwriters; escrow balances and payment for online county access; loan certification report; outstanding title policy report, etc.
• Identifies and addresses any duplicate order requests.
• Stays current with industry trends and procedures by attending conferences and training events hosted by industry leaders and title underwriters. 
• May engage within workgroups and projects connected to the business. 
• Completes required training and participates in development opportunities.

The skills and experience we prefer you have: 

• Associate’s degree in business administration, legal, finance or related field; related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Related title or legal experience preferred.
• Ability to obtain Title Insurance Producer License (MN), Title License (WI) or Title Industry Designation (IL) within 6 months of hire date into position.
• General knowledge of real estate laws (Illinois, Minnesota, Wisconsin) including title insurance endorsements, regulatory statutes and requirements.
• Experience with gathering information from local and state government agencies.
• General understanding of real estate mapping/plats and interpreting legal descriptions.
• Background in agriculture preferred.
• Ability to adapt to changing circumstances
• Knowledge of courthouse online systems and practices.
• Strong analytical skills with attention to detail and accuracy.
• Skill in collection and processing detailed information in an accurate and thorough manner, attention to detail.
• Effective interpersonal, communication, organizational and time management skills.
• High level of integrity.
• Solid computer skills including MS Office applications (Word, Excel, Outlook, Adobe, etc.), organizational databases and industry software.
• Ability to complete moderately complex online or in person real estate record searches.

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.