Our client, a leading financial institution in Nigeria, is hiring a Relationship Manager to drive retail banking growth within the Victoria Island/Lekki/Ajah axis. The ideal candidate will be responsible for acquiring new customers, managing existing client relationships, growing deposits, promoting retail banking products and meeting assigned business targets

Key Responsibilities

·        Acquire new customers and grow the bank's retail customer base.

·        Build and maintain strong relationships with customers.

·        Promote and sell retail banking products and services.

·        Meet monthly and quarterly sales targets, including customer acquisition, deposit mobilization, product cross-selling, and portfolio growth.

·        Assess customer needs and recommend suitable banking solutions across savings, current accounts, loans, cards, and other retail products.

·        Ensure all customer accounts and transactions comply with KYC, internal policy, and regulatory requirements.

·        Provide regular market intelligence and customer feedback to support business growth and service improvement.

·        Resolve customer enquiries and complaints promptly.

·        Maintain accurate customer and sales records.

·        Manage assigned customer portfolios, identify growth opportunities, and follow up on leads to convert prospects into active customers.

·        Work closely with internal teams to deliver excellent customer service.

Requirements

·        Bachelor's degree or HND in Business Administration, Banking and Finance, Economics, Marketing, or a related field.

·        3–5 years' experience in retail banking or relationship management.

·        Proven ability to achieve sales targets.

·        Good knowledge of retail banking products, customer onboarding, KYC documentation and compliance requirements.

·        Strong communication, negotiation, prospecting, sales and customer service skills.

·        Ability to manage client portfolios, generate leads and convert prospects into long-term customers.

·        Must be self-motivated and able to work independently.

·        Applicants residing within the Victoria Island/Lekki/Ajah axis have an added advantage.

Benefits

Salary is Competitive!