Companies Emergent Labs Inside Sales Manager

About the role

Emergent Labs · Onsite

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since our public launch, we've crossed $100M in ARR and grown to over 10M users across 190+ countries. We're backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.

We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.

We're hiring builders who want ownership, speed, and impact at global scale.

The Role:
We are hiring an Inside Sales Manager to build, lead, and scale our inside sales function across our B2B customer base. This is a player-coach role where you'll own a team of inside sales executives while staying close to the deals, the pipeline, and the customer. Leads are sourced and handed to your team by the revenue org; your job is to ensure they're worked with discipline, closed with consultative rigor, and grown into multi-year accounts through structured upsell, cross-sell, and renewal motions.

You'll own the team's quota across our paid product tiers and the Trusted Partner Program, building the systems, playbooks, and coaching infrastructure that turn a high-velocity sales team into a predictable revenue engine. You'll design the motion across new business, expansion, and renewals, ensuring every account is worked with rigor from first conversation to multi-year growth. Emergent serves customers across North America, UK, Europe, ANZ, and India, so flexibility on working hours is required to align with active accounts and territory coverage.

What You'll Do:

  • Lead, coach, and scale a team of inside sales executives, owning hiring, ramp, performance management, and career development
  • Own the team's revenue target across new business closure, expansion, and renewals, with clear visibility into pipeline health and forecast accuracy
  • Drive consultative selling rigor across the team, ensuring every conversation surfaces use case, technical fit, internal tooling pain, and budget/timeline
  • Build and refine the playbook for upsell, cross-sell, and account expansion across paid product tiers and the Trusted Partner Program
  • Own renewal strategy and proactively manage account health to reduce churn and grow net revenue retention
  • Partner closely with the B2B revenue team on lead handoff, account strategy, territory design, and prioritization
  • Run the operating cadence including pipeline reviews, deal inspections, forecast calls, and quarterly business reviews
  • Stay close to active deals as a player-coach, jumping into pricing conversations, negotiations, and senior buyer escalations when needed
  • Surface objection patterns, pricing feedback, and product signals to GTM leadership to sharpen positioning and playbooks
  • Build the systems, processes, and CRM hygiene standards that scale the team from current size to multi-region coverage

What We're Looking For:

  • 8+ years of experience in inside sales, account management, or full-cycle B2B SaaS sales, with 3+ years in a people management role
  • Proven track record of carrying and exceeding team quotas, with demonstrated expansion and upsell wins
  • Strong consultative selling instincts paired with the ability to coach others to the same standard
  • Experience building and refining sales playbooks, forecasting frameworks, and pipeline hygiene processes
  • Excellent spoken and written English communication skills, with the ability to influence at senior buyer and internal leadership levels
  • Confidence handling escalations, pricing conversations, and complex negotiations
  • Highly organized, with strong forecast accuracy and a structured approach to pipeline management
  • Self-motivated, coachable, and resilient in a fast-paced, performance-driven environment
  • Flexibility to align working hours with North American, European, and ANZ business hours based on active accounts

Good to Have:

  • Global selling experience across North America, UK, Europe, ANZ, or other international markets
  • Experience in B2B SaaS, developer tools, enterprise software, or AI/ML products
  • Experience scaling inside sales teams from early stage to predictable revenue motion
  • Experience designing structured upsell and cross-sell programs
  • Familiarity with HubSpot or a comparable CRM for pipeline, forecasting, and team performance management

Benefits and Perks:

  1. Daily Meals: Lunch and Dinner provided
  2. Family Insurance: 3 Lakhs worth of coverage for you and your family
  3. Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
  4. Flexible Working Hours: Work arrangements that fit your life and commitments

Let's build the future of software together.

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