Build strong, trusting relationships with engineers across multiple time zones and cultures

Lead effective one-on-one and team meetings, balancing facilitation with real-time note-taking and follow-up actions

Set and reinforce clear expectations of the engineering role, ensuring alignment, fairness, and transparency

Drive the full performance management cycle by guiding teams through development planning, tracking and discussing progress against objectives, on a timely and constructive manner.

Manage performance, monitor challenges and issues, provide support and conduct appraisals as per company’s guidelines

Support and encourage individual growth and performance

Navigate sensitive or challenging conversations with professionalism, emotional intelligence, and an open mind

Support engineers through conflict, blockers, and personal or professional challenges with empathy and discretion

Collaborate closely with internal stakeholders to maintain strong communication channels and ensure alignment on organisational goals

Guide the team through organisational transitions, provide stability and maintain morale during periods of uncertainty

Maintain team engagement and productivity during change.

Help shape and champion a culture of openness, accountability, and respect

A natural relationship-builder who thrives in a people-centric role

Excellent multitasker - able to run meetings while capturing insights and driving outcomes

Strong communicator with the confidence to have tough conversations when needed

Skilled listener- listen with attention, interest and empathy. Actively encourage and welcome diverse perspectives, new ideas and feedback

Highly organised and able to manage multiple work-streams in a fully remote environment

Experienced with performance management, coaching, and delivering actionable feedback

Comfortable working with a globally dispersed team across diverse cultures, communication styles, and time zones

Empathetic, open-minded, and committed to supporting people at all levels

Adaptable and resilient, with the ability to support changes and encourage learning

Experience in a tech or open source environment is a plus (but not required)