Daniels Health is seeking an experienced and driven Billing Manager to join our Finance team. This role is responsible for leading the billing function, ensuring operational excellence, and delivering a high level of service to both internal stakeholders and customers. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to accuracy, efficiency, and continuous improvement.
What you will do
Lead, coach, and support a team of billing professionals to ensure high performance and accountability
Act as the primary escalation point for complex billing inquiries
Resolve customer issues in a timely, professional, and customer-focused manner
Build and maintain strong relationships with key customers, including those with ongoing billing inquiries
Oversee the end-to-end billing process to ensure timely and accurate invoice generation and distribution
Review billing outputs to identify discrepancies or potential issues
Proactively resolve billing concerns to minimize downstream impact
Support broader month-end close activities in collaboration with the Finance team
Candidate Profile
5 years of billing experience; 1 – 2 years of management experience
Degree in Finance or Accounting or in a related field
Critical thinking and sound decision-making skills
Strong communication skills (verbal and written)
Leadership skills & Management experience
Excel skills: creating and reading reports, basic formulas, pivot tables, vlookups, count ifs, etc
Word and PowerPoint knowledge
Salesforce experience would be nice but not required
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.